CN106952383A - Power Material provider service hall queuing system and method - Google Patents

Power Material provider service hall queuing system and method Download PDF

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Publication number
CN106952383A
CN106952383A CN201710224426.9A CN201710224426A CN106952383A CN 106952383 A CN106952383 A CN 106952383A CN 201710224426 A CN201710224426 A CN 201710224426A CN 106952383 A CN106952383 A CN 106952383A
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supplier
queue
business
queuing
power material
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CN106952383B (en
Inventor
郭淳
杜青
田纯
杜晓平
王青威
赵鲁宁
邢宏伟
郑一
赵红卫
梁士武
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State Grid Shandong Electric Power Co Ltd
Shandong Luruan Digital Technology Co Ltd
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State Grid Shandong Electric Power Co Ltd
Shandong Luneng Software Technology Co Ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25Integrating or interfacing systems involving database management systems
    • G06F16/252Integrating or interfacing systems involving database management systems between a Database Management System and a front-end application
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

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  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
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Abstract

The invention discloses Power Material provider service hall queuing system and method;Wherein the system includes Power Material supplier online service auditorium system, and it includes the WEB server being in communication with each other and database server, and the WEB server is external network server, and the database server is intranet server;WEB server, its log-on message for being used to receive supplier user and receives business handling notification instruction, and business handling notification instruction is sent to the mobile terminal of supplier;The mobile terminal of the supplier, it, which is used to send invoice information to Power Material supplier online service auditorium system progress invoice, tests careful.The present invention can realize the reasonable disposition of resource, effectively save the time of hall staff and operator.

Description

Power Material provider service hall queuing system and method
Technical field
The present invention relates to a kind of Power Material provider service hall queuing system and method.
Background technology
In the special time period of Power Material provider service hall general provision every month, it can handle one month Invoice tests careful business, and supplier can concentrate on the same day or the special time period of special time period because Comparision is busy The previous day, while coming provider service hall, wait in line business handling;It is limited that window is handled in supplier, and with for the moment In the case that interior portfolio is complicated and huge, the specific time of the uncontrollable supplier's transacting business in provider service hall Section, (No. 1-10 of such as every month) man-free contract-signing when lobby Service personnel are idle and the same day of special time period or it is specific when Between the previous day supplier of section concentrate the phenomenon that flocks together not avoid.
Due to job site all distant, the institute of distance in the real work distance location provider service hall of supplier It is possible to a, supplier while handle multinomial business, or same supplier, also helped while oneself business is handled Other supplier's transacting business are helped, can all delay other temporal waits of supplier in hall transacting business.
And for above-mentioned situation, most people, which is stood, waits in line processing business, lose time;In addition, supplier is necessary After to hall just can the number of taking, when people is excessive in hall, supplier must wait the long period, and user can not know current queuing feelings Condition, an and supplier is possible to while when handling multinomial business, also needs to again the number of taking queuing, queue number is print after crossing number Brush is in paper, it is necessary to consume a large amount of paper, not environmentally.
The content of the invention
In order to solve the above problems, the first object of the present invention provides Power Material provider service hall queuing system, It improves the service quality that supplier handles hall business.
A kind of Power Material provider service hall queuing system of the present invention, the Power Material provider service hall Queuing system is applied to the queue number that a supplier obtains multinomial business in the number of taking machine simultaneously, and the queuing system includes:
Power Material supplier online service auditorium system, it includes the WEB server being in communication with each other and database service Device, the WEB server is external network server, and the database server is intranet server;
The WEB server, its log-on message for being used to receive supplier user and reception business handling notification instruction, And business handling notification instruction is sent to the mobile terminal of supplier;The WEB server is additionally operable to receive invoice information simultaneously Carry out invoice and test careful;
The database server is connected with the queue machine and number calling machine in hall respectively, and the WEB server is used to connect Receive the business handling reservation instruction that supplier mobile terminal sends over and the reservation information that queue machine is sent and be sent to Database server;
The queue machine, it is configured as:The queue of each window is controlled to add the queue number of the supplier automatically Lock;The number calling machine, then be configured as:Circulation successively is carried out according to the queue number inside queue to call out the numbers, if current queue up Number do not unlock, then skip automatically;Otherwise, current queue number called number.
Further, the queue machine, is additionally configured to:When queue machine is unlocked to other business queuing sequence numbers, first Judge the real-time queuing quantity of the remaining business correspondence window of current supplier, the queuing sequence number of the window few to queuing quantity is excellent First unlock
Further, the Power Material supplier online service auditorium system, including:
View layer, for showing business datum, shows supplier to check business datum, and business data processing knot Fruit returns to supplier;
Key-course, the data for collecting view layer input, control Power Material supplier online service auditorium system page The circulation in face;
Business Logic, for handling Power Material supplier online service auditorium system service logic;
Persistent layer, for being interacted with DB connection pools, data storage;
DB connection pools, for being responsible for distributing, managing and release database connection, it is allowed to which application program reuses one now Some database connections, rather than one is re-established again;Connected by the database for exceeding maximum idle time to free time Connect to give and discharge, to avoid because being omitted without database connection caused by release database connection, and then improve to data The performance of storehouse operation;
Isolating device, for carrying out intranet and extranet mapping, all operations to database are monitored record, improve security With the trackability of data.
Further, the Power Material supplier online service auditorium system, including:
Registering modules, the log-on message for receiving supplier;
Business handling notification module, the business handling notification instruction for receiving service hall attendant input, and will Business handling notification instruction is sent to the mobile terminal of supplier;
Module is preengage, the reserve requests for receiving supplier's transacting business are instructed;And according to current appointment and queuing sequence Whether completely determine to give the feedback for preengaging success or not;
Setup module is preengage, for receiving batch number, subscription time section that the attendant of service hall inputs, each pre- The input instruction of quantity or appointment business type can be preengage in section of making an appointment;Its advantage is, can be according to different business class Type controls to carry out the Supplier Number of transacting business respectively, it is to avoid supplier flocks together wait;
Invoice Registration Module, for receiving invoice information;
Invoice tests careful module, does not pass through for receiving the invoice that the attendant of service hall inputs and testing to examine to pass through or test to examine Instruction.
The second object of the present invention is to provide a kind of queuing strategy of Power Material provider service hall queuing system, should Method effectively saves the time that supplier waits in line.
A kind of queuing strategy based on Power Material provider service hall queuing system of the present invention, including:
Step (1):WEB service auditorium system receives supplier's user's registration information and business handling notification instruction, and Business handling notification instruction is sent to the mobile terminal of user in real time according to user's registration information;Log-on message includes registration body Part card number, cell-phone number, register name and registration supplier address;
Step (2):Database server, which receives invoice information and carries out invoice, tests careful, is passed through while invoice to be tested to fruit of concluding WEB server is sent to the mobile terminal of supplier in real time;
Step (3):WEB server receives the reservation information that mobile terminal and queue machine send and is sent to database clothes Business device, database server obtains the appointment and queuing situation on the same day and feeds back to supplier by WEB server according to subscription time Mobile terminal;The reservation information includes identification card number, appointment business type, subscription time, subscription time section and reservation number Amount;
Step (4):Queue machine controls the queue of each window by the queue number automatic lockout of the supplier;Number calling machine Circulation successively is carried out according to the queue number inside queue to call out the numbers, if current queue number is not unlocked, is skipped automatically;Otherwise, Current queue number called number.
Further, when queue machine is unlocked to other business queuing sequence numbers, the remaining industry of current supplier is first determined whether The real-time queuing quantity of business correspondence window, the queuing sequence number of the window few to queuing quantity is preferentially unlocked.Its advantage is to keep away Exempt from supplier to complete after a business, the number of taking requeues again, effectively save the time that supplier waits in line;And It it also avoid supplier's current business and not yet handle end, number calling machine repeats to call out the numbers, it is also to waste it that number calling machine, which repeats to call out the numbers, The time that his supplier waits in line.
Moreover, the real-time queuing quantity by judging remaining vocational window, gives real-time queuing quantity few queuing sequence number Preferential unblock, more can save the time, also mitigate the operating pressure of staff.
Further, the Power Material supplier online service auditorium system of the step (1) receives supplier user's note Volume information, step is as follows:
Step (101):Power Material supplier online service auditorium system receives supplier's user's registration information, user's note Volume information includes Administrator Info and general user information, and each supplier can only have a keeper, and each supplier can only You Liangge domestic consumers;
Step (102):Staff registers customers as information export from Power Material supplier online service auditorium system, It is then introduced into wechat server enterprise directory;
Step (103):The keeper of supplier and domestic consumer's concern wechat enterprise number, wechat server are verified Afterwards, the keeper of supplier and domestic consumer can pass through wechat end Real-Time Sharing information transacting business.
Its advantage is, by importing user's registration information, and number of users is controlled, it is to avoid malicious registration.
Further, step (4) supplier number of taking step is as follows:
Step (401):The queuing supplier brush identity card number of taking;
Step (402):Queue machine judges whether the identification card number has reservation, if it has, then entering step (403);If No, then into step (404);
Step (403):Queue machine prints appointment and queuing number, and queue machine binds queue number and identification card number;
Step (404):The live queue number of queue machine printing, queue machine binds queue number and identification card number;
Step (405):Whether queuing people has multi-traffic, if it is, return to step (404);If it is not, then entering step Suddenly (406);
Step (406):Terminate.
Its technique effect is to bind queue number and identification card number, in order to which follow-up same identification card number handles multinomial business Hang-up of calling out the numbers prepare.
Further, the number calling machine circulation step of calling out the numbers successively of the step (4) is as follows:
Step (411):Staff's operation number calling machine is called out the numbers;
Step (412):Queue machine judges whether queue queue is empty, if it is, into step (419);If it is not, then Into step (413);
Step (413):Number calling machine is called out the numbers, and queue machine removes the queue number from queue;
Step (414):Queue machine judges whether queuing people has other types business queuing number, if it is, entering step Suddenly (415);If it is not, then into (416);
Step (415):Queue machine hangs up queuing people's other types business queuing number automatically;
Step (416):Queuing people's transacting business, business handling terminates, and staff's operation number calling machine is called out the numbers;
Step (417):Queue machine judges whether queuing people has other types business queuing number, if it is, entering step Suddenly (418), if it is not, then return to step (412);
Step (418):Queue machine is by queuing people's other types business queuing automatic unlocking;
Step (419):Terminate.
Its advantage is can to meet same supplier to handle multinomial business, without the number of taking that requeues, supplier The queue number of all windows taken for the first time, all circulating rolling inside queue always, only current business do not do Complete, other queues are hung up its queue number, and current business handles end, and other queues are by its queue number solution Hang.
Further, business handling notification instruction is sent to the mobile terminal step of user such as by the step (1) in real time Under:
Step (111):Service hall staff takes business handling announcement information importing Power Material supplier on the net Business auditorium system;
Step (112):Synchronization call wechat takes while Power Material supplier online service auditorium system processing data Business device, wechat server handles notice to the account transmission service of assigned supplier user;
Step (113):WEB server return operation successful information, notify send successfully instruction feedback to service hall Staff;
Step (114):Supplier user checks that business handling is notified by wechat end.
Its technique effect is:Notice is handled to wechat server transmission service by WEB server, supplier can be reminded Every business is handled in time, it is to avoid flock together phenomenon, while avoid hall staff informs by telephone temporal wave in turn Take.
Beneficial effects of the present invention:
(1) present invention is by Zero queuing, and the hang-up of calling out the numbers of the number of taking link is set, it is to avoid supplier handles multiple industry simultaneously During business, time conflict, it is to avoid same supplier is when handling current business, and other vocational windows, which are called out the numbers, calls the supplier's When, the supplier can not pass by time, and cause to continue to repeat temporal waste of calling out the numbers, and give other queuings supplier to save Time.Also the time is saved to the supplier, because he need not finish this business, then goes the number of taking to arrive another window Mouth is queued up.The phenomenon for avoiding the supplier from looking for many personal helps to queue up occurs.After current business is finished, other windows can be to him Row number unblock, other windows just have permission calls out the numbers to him.
(2) after the present invention is registrated successfully by invoice, supplier's active subscription time is ranked, it is to avoid the appearance that flocks together Phenomenon in hall, because queue number is limited, sets multiple queue numbers daily, if same day queue number has been booked, Supplier can go reservation according to oneself arrangement of time other times, and the queuing of the scene number of taking successfully just is gone in reservation, reservation not into A time of just changing for work(continues to preengage, and the supplier distant to region saves the substantial amounts of time, it is to avoid queuing does not have for one day Row Shang number, it is to avoid the situation that invoice expired hall is not received.
Brief description of the drawings
The Figure of description for constituting the part of the application is used for providing further understanding of the present application, and the application's shows Meaning property embodiment and its illustrate be used for explain the application, do not constitute the improper restriction to the application.
Fig. 1 is the Power Material provider service auditorium system topological diagram based on mobile terminal;
Fig. 2 is the Power Material provider service hall information system business module figure based on mobile terminal;
Fig. 3 is that user's registration limits flow chart;
Fig. 4 is the queuing capability flow chart based on JAVAEE online booking systems;
Fig. 5 is supplier's mobile terminal reservation flow chart;
Fig. 6 is provider service hall queuing number-taking flow chart;
Fig. 7 calls out the numbers flow chart for number calling machine;
Fig. 8 is invoice RT register traffic flow chart;
Fig. 9 is that business handling notifies flow chart.
Embodiment
It is noted that described further below is all exemplary, it is intended to provide further instruction to the application.Unless another Indicate, all technologies used herein and scientific terminology are with usual with the application person of an ordinary skill in the technical field The identical meanings of understanding.
It should be noted that term used herein above is merely to describe embodiment, and be not intended to restricted root According to the illustrative embodiments of the application.As used herein, unless the context clearly indicates otherwise, otherwise singulative It is also intended to include plural form, additionally, it should be understood that, when in this manual using term "comprising" and/or " bag Include " when, it indicates existing characteristics, step, operation, device, component and/or combinations thereof.
Fig. 1 is the Power Material provider service auditorium system topological diagram based on mobile terminal, Power Material of the invention Provider service hall queuing system, the Power Material provider service hall queuing system is taking suitable for a supplier Number machine obtains the queue number of multinomial business simultaneously, and the queuing system includes:
Power Material supplier online service auditorium system, it includes the WEB server being in communication with each other and database service Device, the WEB server is external network server, and the database server is intranet server;
The WEB server, its log-on message for being used to receive supplier user and reception business handling notification instruction, And business handling notification instruction is sent to the mobile terminal of supplier;The WEB server is additionally operable to receive invoice information simultaneously Carry out invoice and test careful;
The database server is connected with the queue machine and number calling machine in hall respectively, and the WEB server is used to connect Receive the business handling reservation instruction that supplier mobile terminal sends over and the reservation information that queue machine is sent and be sent to Database server;
The queue machine, it is configured as:The queue of each window is controlled to add the queue number of the supplier automatically Lock;The number calling machine, then be configured as:Circulation successively is carried out according to the queue number inside queue to call out the numbers, if current queue up Number do not unlock, then skip automatically;Otherwise, current queue number called number.
For example, during supplier's first, queuing number-taking, he needs to handle three business a, b and c, then normal conditions Under be his number of taking after, remove business A window transacting business a, handle after end, supplier's first can just take vocational window B queue number, Then vocational window B continues to queue up again, waits vocational window B business b to handle after end, supplier's first can just take vocational window C Queue number, then vocational window C continue queue up, wait vocational window C business c to handle after end, hall can be left;It is logical In the case of often, some suppliers, in order to avoid queuing up, can send some colleagues of oneself to come to queue up together, waste of manpower, or Look for " ox " help queuing, or supplier to take the numbers of three vocational windows simultaneously, still, he A windows business a also In the case of not finishing, the number calling machine of B windows starts to be business b queue number, and such supplier's first still misses industry Business b queuing, waits him to handle after the business of A windows, it is desired nonetheless to requeue, loses time and waste draft bank resource, cry The time that number machine is called out the numbers is also to other supplier's wastes of time.
And it is of the invention, supplier's first is when business A window transacting business a, and queue machine judges according to identification card number, supplies Answer under the identification card number of business's first at present and also have business b and business c not yet to handle, and business a is being handled, then queue machine is by B windows Mouthful number calling machine business b queuing sequence number is hung up, when waiting supplier's first to complete business a, queue machine according to B windows and C window queuings number is judged, selects the number calling machine of few window of queuing up, e.g. C windows, then queue machine control C windows Queuing sequence number unblock to business c, C windows start to have permission calls out the numbers to business c queuing sequence number, until business c is handled Terminate, queue machine control B windows number calling machine business b queuing sequence number is unlocked, supplier wait B windows number calling machine Number, then start handling for business b.Last supplier completes handling for all business, and saves and largely wait in line Time, save the time of queuing number-taking, save the time of selection queuing window, for supply hall, it is to avoid row Team sequence number cancel possibility, save Zero queuing sky time.
Wherein, database server, for storing Power Material provider service hall business datum;
In the present embodiment, mobile terminal passes through wechat server and Power Material supplier online service auditorium system phase Even.
The Power Material supplier online service auditorium system is also respectively connected with ERP system and ERP database.
The ERP system, is the enterprise management system of Utilities Electric Co., for being provided for Power Material provider service hall Business datum is supported:The business datum includes:Supplier's master data, supplier need to submit invoice order data, advance payment to protect Letter expires data, Office Of Contract Settlements data and Contract Signing tracking data;
The ERP database, the partial service data for being stored as the offer of Power Material provider service hall.
Further, the queue machine, is additionally configured to:When queue machine is unlocked to other business queuing sequence numbers, first Judge the real-time queuing quantity of the remaining business correspondence window of current supplier, the queuing sequence number of the window few to queuing quantity is excellent First unlock.
The Power Material supplier online service auditorium system, including:
View layer, for showing business datum, shows supplier to check business datum, and business data processing knot Fruit returns to supplier;
Key-course, the data for collecting view layer input, control Power Material supplier online service auditorium system page The circulation in face;
Business Logic, for handling Power Material supplier online service auditorium system service logic;
Persistent layer, for being interacted with DB connection pools, data storage;
DB connection pools, for being responsible for distributing, managing and release database connection, it is allowed to which application program reuses one now Some database connections, rather than one is re-established again;Connected by the database for exceeding maximum idle time to free time Connect to give and discharge, to avoid because being omitted without database connection caused by release database connection, and then improve to data The performance of storehouse operation;
Isolating device, for carrying out intranet and extranet mapping, all operations to database are monitored record, improve security With the trackability of data.
As shown in Fig. 2 the Power Material provider service hall information system business module figure based on mobile terminal;Electric power Material supply business's online service auditorium system, including:
Registering modules, the log-on message for receiving supplier;
Business handling notification module, the business handling notification instruction for receiving service hall attendant input, and will Business handling notification instruction is sent to the mobile terminal of supplier;
Module is preengage, the reserve requests for receiving supplier's transacting business are instructed;And according to current appointment and queuing sequence Whether completely determine to give the feedback for preengaging success or not;
Setup module is preengage, for receiving batch number, subscription time section that the attendant of service hall inputs, each pre- The input instruction of quantity or appointment business type can be preengage in section of making an appointment;Its advantage is, can be according to different business class Type controls to carry out the Supplier Number of transacting business respectively, it is to avoid supplier flocks together wait;
Invoice Registration Module, for receiving invoice information;
Invoice tests careful module, does not pass through for receiving the invoice that the attendant of service hall inputs and testing to examine to pass through or test to examine Instruction.
The queuing strategy based on Power Material provider service hall queuing system of the present invention, this method is effectively saved The time that supplier waits in line.
Based on the queuing strategy of Power Material provider service hall queuing system, including:
Step (1):WEB service auditorium system receives supplier's user's registration information and business handling notification instruction, and Business handling notification instruction is sent to the mobile terminal of user in real time according to user's registration information;Log-on message includes registration body Part card number, cell-phone number, register name and registration supplier address;
Step (2):Database server, which receives invoice information and carries out invoice, tests careful, is passed through while invoice to be tested to fruit of concluding WEB server is sent to the mobile terminal of supplier in real time;
Step (3):WEB server receives the reservation information that mobile terminal and queue machine send and is sent to database clothes Business device, database server obtains the appointment and queuing situation on the same day and feeds back to supplier by WEB server according to subscription time Mobile terminal;The reservation information includes identification card number, appointment business type, subscription time, subscription time section and reservation number Amount;
Step (4):Queue machine controls the queue of each window by the queue number automatic lockout of the supplier;Number calling machine Circulation successively is carried out according to the queue number inside queue to call out the numbers, if current queue number is not unlocked, is skipped automatically;Otherwise, Current queue number called number.
Further, when queue machine is unlocked to other business queuing sequence numbers, the remaining industry of current supplier is first determined whether The real-time queuing quantity of business correspondence window, the queuing sequence number of the window few to queuing quantity is preferentially unlocked.Its advantage is to keep away Exempt from supplier to complete after a business, the number of taking requeues again, effectively save the time that supplier waits in line;And It it also avoid supplier's current business and not yet handle end, number calling machine repeats to call out the numbers, it is also to waste it that number calling machine, which repeats to call out the numbers, The time that his supplier waits in line.
Moreover, the real-time queuing quantity by judging remaining vocational window, gives real-time queuing quantity few queuing sequence number Preferential unblock, more can save the time, also mitigate the operating pressure of staff.
As shown in figure 3, user's registration limits flow chart;User's registration conditioning step is as follows:
(01) Materials Company staff typing supplier management person's information;
(02) supplier management person's information is preserved;
(03) JDBC operating databases;
(04) operating result is returned;
(05) operation success or not mark is returned;
(06) each supplier can only build a keeper;
(07) this supplier of supplier management person's typing general user information;
(08) supplier's user profile is preserved;
(09) JDBC operating databases;
(10) operating result is returned;
(11) operation success or not mark is returned;
(12) most multipotency Jian Liangge domestic consumers of each supplier;
(13) Materials Company staff operation terminal;
(14) user profile is downloaded;
(15) JDBC operating databases;
(16) operating result is returned;
(17) user message table is returned;
(18) user message table is received;
(19) user message table is imported wechat enterprise address list by Materials Company staff;
(20) user's operation wechat client;
(21) user's concern wechat enterprise number;
(22) after wechat server is verified;
(23) wechat enterprise function transacting business can be used in user;
As shown in figure 4, the queuing capability flow chart based on JAVAEE online booking systems;
Queuing capability step based on JAVAEE online booking systems is as follows:
(1) supplier mobile terminal is preengage;
(2) provider service hall queuing number-taking;
(3) number calling machine is called out the numbers.
As shown in figure 5, supplier's mobile terminal reservation flow chart;Supplier's mobile terminal reservation step is as follows:
(01) Materials Company staff operation wechat client, sets reservation information;
(02) reservation data and identity information are submitted to wechat server by wechat client;
(03) data are submitted to WEB systems after wechat server is verified;
(04) JDBC operating databases;
(05) operating result is returned;
(06) return and result is set;
(07) this setting terminates;
(08) supplier user's operation wechat end reservation;
(09) reservation information and identity information are submitted to wechat server;
(10) data are submitted to WEB systems after wechat server is verified;
(11) JDBC operating databases;
(12) operating result is returned;
(13) reservation result is returned;
(14) reservation terminates, and each supplier's each period can only preengage one;
(15) reservation is cancelled at supplier user's wechat end;
(16) cancellation reservation information and identity information are submitted to wechat server;
(17) data are submitted to WEB systems after wechat server is verified;
(18) JDBC operating databases;
(19) operating result is returned;
(20) return and cancel reservation result;
(21) cancel reservation to terminate;
As shown in fig. 6, provider service hall queuing number-taking flow chart;
Provider service hall queuing number-taking step is as follows:
(1) the queuing people brush identity card number of taking;
(2) queue machine judges whether the identity card has reservation, if it has, then entering (3);If it is not, into (4);
(3) queue machine printing appointment and queuing number, and queue number and identification card number are bound;
(4) the live queue number of queue machine printing, and queue number and identification card number are bound;
(5) whether queuing people has multi-traffic, if it is, returning to (4);If it is not, then into (6);
(6) terminate.
The flow chart as shown in fig. 7, number calling machine is called out the numbers;
Number calling machine step of calling out the numbers is as follows:
(1) staff operates terminal of calling out the numbers to call out the numbers;
(2) queue machine judges whether queue queue is empty, if it is, into (9);If it is not, then into (3);
(3) number calling machine is called out the numbers, and queue machine removes the queue number from queue;
(4) queue machine judges whether queuing people has other types business queuing number, if it is, into (5);If It is no, then into (6);
(5) queue machine hangs up the hot other types business queuing number of the queuing automatically;
(6) queuing people transacting business, business handling terminates, and staff operates terminal of calling out the numbers to call out the numbers;
(7) queue machine judges whether queuing people has other types business queuing number, if it is, into (8), if It is no, then return to (2);
(8) queue machine is by queuing people's other types business queuing automatic unlocking;
(9) terminate;
As shown in figure 8, invoice RT register traffic flow chart;Invoice RT register traffic step is as follows:
(01) wechat client, automatically scanning invoice number are operated;
(02) invoice number information and identity information are submitted to wechat server;
(03) data are submitted to WEB systems after wechat server is verified;
(04) JDBC operating databases;
(05) operating result is returned;
(06) operating result is returned;
(07) invoice registration terminates;
(08) Materials Company staff operation wechat client tests careful invoice;
(09) testing careful invoice information and identity information submits to wechat server;
(10) data are submitted to WEB systems by wechat server checking later all;
(11) JDBC operating databases;
(12) operating result is returned;
(13) operating result is returned;
(14) invoice tests beam of concluding;
As shown in figure 9, business handling notifying process is as follows:
(01) business handling announcement information is imported WEB systems by Materials Company staff;
(02) WEB systems pass through JDBC operating databases;
(03) WEB system synchronizations call wechat server;
(04) database returns to operating result;
(05) end of data is imported, notice is issued recipient;
(06) wechat server, which is given, specifies account transmission service to handle notice;
(07) supplier user checks that business handling is notified by wechat terminal.
Materials Company is released news by the system;Supplier submits oneself by the system receive information, access information Business information.The system is realized:User's registration is limited, and prevents user's malicious registration;Using JAVAEE online bookings system as base The queuing capability of plinth, including reservation system, queue machine, number calling machine.Business in batches number, the time is handled according to batch number distribution Section, it is expired then can not transacting business, by reservation system balanced operation amount, pass through queue machine specification transacting business order, queue up Machine has hang-up function and automatic solution to hang function, solves single multi-service while the problem of handling;Invoice is registered, and invoice passes through micro- Believe scanning record system, false invoice can be recognized, realize that automatically scanning reduces error, save enrollment time;Business handling is led to Know, nine class business handlings notify point-to-point push.Realize that information is highly merged and shared, solution between Materials Company and supplier The provider service hall problems of operation caused by information asymmetry.Balanced daily workload, reduces operating differential, improves Supplier handles the service quality of hall business.
Realize that Materials Company highly merges and shared, solution supplier's clothes caused by information asymmetry with supplier information Business hall problems of operation.Balanced daily workload, reduces operating differential, improves the Service Quality that supplier handles hall business Amount.
Business handling notification instruction is sent to mobile terminal by the present invention by lobby Service personnel, while passing through supplier Invoice number is scanned in advance, invoice is fulfiled ahead of schedule and remotely registers, and the substantial amounts of time is saved to test careful link.
After the present invention is registrated successfully by invoice, supplier's active subscription time ranks, it is to avoid flocking together appears in The phenomenon in hall, because queue number is limited, sets N number of queue number daily, if same day queue number has been booked, supply Business can go reservation according to oneself arrangement of time other times, and reservation is successfully just gone the scene number of taking queuing, preengage unsuccessful Just change a time to continue to preengage, the supplier distant to region saves the substantial amounts of time, it is to avoid queue up one day without on row Number, it is to avoid the situation that invoice expired hall is not received.
Numbering after scanning is passed through wechat by supplier of the present invention by the numbering of mobile scanning terminal invoice, mobile terminal Server is sent to Power Material supplier online service auditorium system, and Power Material supplier online service auditorium system is sent To careful terminal is tested, hall staff saves supplier and filled out manually when careful numbering and whether consistent paper invoice is tested The time write, the time that hall staff taps keyboard manually is saved, it is to avoid the error filled in, by supplier and big Two links of Room staff, the time and invoice for saving invoice registration tests the careful time.
The present invention is also by Zero queuing, and the hang-up of calling out the numbers of the number of taking link is set, it is to avoid supplier handles multiple industry simultaneously During business, time conflict, it is to avoid same supplier is when handling current business, and other vocational windows, which are called out the numbers, calls the supplier's When, the supplier can not pass by time, and cause to continue to repeat temporal waste of calling out the numbers, and give other queuings supplier to save Time.Also the time is saved to the supplier, because he need not finish this business, then goes the number of taking to arrive another window Mouth is queued up.The phenomenon for avoiding the supplier from looking for many personal helps to queue up occurs.After current business is finished, other windows can be to him Row number unblock, other windows just have permission calls out the numbers to him.
Although above-mentioned the embodiment of the present invention is described with reference to accompanying drawing, not to present invention protection model The limitation enclosed, one of ordinary skill in the art should be understood that on the basis of technical scheme those skilled in the art are not Need to pay various modifications or deform still within protection scope of the present invention that creative work can make.

Claims (10)

1. a kind of Power Material provider service hall queuing system, it is characterized in that, the Power Material provider service hall Queuing system is applied to the queue number that a supplier obtains multinomial business in the number of taking machine simultaneously, and the queuing system includes:
Power Material supplier online service auditorium system, it includes the WEB server being in communication with each other and database server, institute WEB server is stated for external network server, the database server is intranet server;
The WEB server, its log-on message for being used to receive supplier user and reception business handling notification instruction, and will Business handling notification instruction is sent to the mobile terminal of supplier;The WEB server is additionally operable to receive invoice information and carried out Invoice is tested careful;
The database server is connected with the queue machine and number calling machine in hall respectively, and the WEB server, which is used to receive, to be supplied Answer the business handling reservation instruction that business's mobile terminal is sended over and the reservation information that queue machine is sent and be sent to data Storehouse server;
The queue machine, it is configured as:The queue of each window is controlled by the queue number automatic lockout of the supplier;Institute Number calling machine is stated, then is configured as:Circulation successively is carried out according to the queue number inside queue to call out the numbers, if current queue number is not solved Lock, then skip automatically;Otherwise, current queue number called number.
2. Power Material provider service hall queuing system as claimed in claim 1, it is characterized in that,
The Power Material supplier online service auditorium system, also includes:
View layer, for showing business datum, shows supplier to check business datum, and business data processing result is returned Back to supplier;
Key-course, the data for collecting view layer input, the control Power Material supplier online service auditorium system page Circulation;
Business Logic, for handling Power Material supplier online service auditorium system service logic;
Persistent layer, for being interacted with DB connection pools, data storage;
DB connection pools, for responsible distribution, management and release database connection, it is allowed to which application program reuse one is existing Database is connected, rather than re-establishes one again;
Isolating device, for carrying out intranet and extranet mapping, all operations to database are monitored record, improve security sum According to trackability.
3. Power Material provider service hall queuing system as claimed in claim 1, it is characterized in that,
The Power Material supplier online service auditorium system, including:
Registering modules, the log-on message for receiving supplier;
Business handling notification module, the business handling notification instruction for receiving service hall attendant input, and by business Handle the mobile terminal that notification instruction is sent to supplier;
Module is preengage, the reserve requests for receiving supplier's transacting business are instructed;And according to current appointment and queuing sequence whether Completely determine to give the feedback for preengaging success or not;
Preengage setup module, for receive service hall attendant input batch number, subscription time section, each preengage when Between can preengage the input instruction of quantity or appointment business type in section.
4. Power Material provider service hall queuing system as claimed in claim 3, it is characterized in that,
The Power Material supplier online service auditorium system, also includes:
Invoice Registration Module, for receiving invoice information;
Invoice tests careful module, passes through or test careful not by referring to for receiving the invoice that the attendant of service hall inputs and testing to examine Order.
5. a kind of queuing of the Power Material provider service hall queuing system based on as any one of claim 1-4 Method, it is characterized in that, including:
Step (1):WEB service auditorium system reception supplier's user's registration information and business handling notification instruction, and according to Business handling notification instruction is sent to the mobile terminal of user by user's registration information in real time;Log-on message is demonstrate,proved including enrollment status Number, cell-phone number, register name and registration supplier address;
Step (2):Database server, which receives invoice information and carries out invoice, tests careful, is taken while invoice to be tested to fruit of concluding through WEB Business device is sent to the mobile terminal of supplier in real time;
Step (3):WEB server receives the reservation information that mobile terminal and queue machine send and is sent to database service Device, database server obtains the appointment and queuing situation on the same day and feeds back to supplier's by WEB server according to subscription time Mobile terminal;The reservation information includes identification card number, appointment business type, subscription time, subscription time section and reservation quantity;
Step (4):Queue machine controls the queue of each window by the queue number automatic lockout of the supplier;Number calling machine according to Queue number inside queue carries out circulation successively and called out the numbers, if current queue number is not unlocked, skips automatically;Otherwise, currently Queue number called number.
6. method as claimed in claim 5, it is characterized in that, this method also includes:When queue machine is to other business queuing sequence numbers During unblock, the real-time queuing quantity of the remaining business correspondence window of current supplier, the window few to queuing quantity are first determined whether Queuing sequence number preferentially unlock.
7. method as claimed in claim 5, it is characterized in that,
The Power Material supplier online service auditorium system of the step (1) receives supplier's user's registration information, and step is such as Under:
Step (101):Power Material supplier online service auditorium system receives supplier's user's registration information, user's registration letter Breath includes Administrator Info and general user information, and each supplier can only have a keeper, and each supplier can only have two Individual domestic consumer;
Step (102):Staff registers customers as information export from Power Material supplier online service auditorium system, then Import wechat server enterprise directory;
Step (103):The keeper of supplier and domestic consumer's concern wechat enterprise number, after wechat server is verified, are supplied The keeper and domestic consumer for answering business can be by wechat end Real-Time Sharing information transacting business.
8. method as claimed in claim 5, it is characterized in that,
Step (4) supplier number of taking step is as follows:
Step (401):The queuing supplier brush identity card number of taking;
Step (402):Queue machine judges whether the identification card number has reservation, if it has, then entering step (403);If it did not, Then enter step (404);
Step (403):Queue machine prints appointment and queuing number, and queue machine binds queue number and identification card number;
Step (404):The live queue number of queue machine printing, queue machine binds queue number and identification card number;
Step (405):Whether queuing people has multi-traffic, if it is, return to step (404);If it is not, then into step (406);
Step (406):Terminate.
9. method as claimed in claim 5, it is characterized in that,
It is as follows that the number calling machine of the step (4) circulates step of calling out the numbers successively:
Step (411):Staff's operation number calling machine is called out the numbers;
Step (412):Queue machine judges whether queue queue is empty, if it is, into step (419);If it is not, then into Step (413);
Step (413):Number calling machine is called out the numbers, and queue machine removes the queue number from queue;
Step (414):Queue machine judges whether queuing people has other types business queuing number, if it is, into step (415);If it is not, then into (416);
Step (415):Queue machine hangs up queuing people's other types business queuing number automatically;
Step (416):Queuing people's transacting business, business handling terminates, and staff's operation number calling machine is called out the numbers;
Step (417):Queue machine judges whether queuing people has other types business queuing number, if it is, into step (418), if it is not, then return to step (412);
Step (418):Queue machine is by queuing people's other types business queuing automatic unlocking;
Step (419):Terminate.
10. method as claimed in claim 5, it is characterized in that,
The mobile terminal step that business handling notification instruction is sent to user by the step (1) in real time is as follows:
Step (111):It is big that business handling announcement information is imported Power Material supplier online service by service hall staff Room system;
Step (112):Synchronization call wechat server while Power Material supplier online service auditorium system processing data, Wechat server handles notice to the account transmission service of assigned supplier user;
Step (113):WEB server returns to operation successful information, is worked notifying to send successfully instruction feedback to service hall Personnel;
Step (114):Supplier user checks that business handling is notified by wechat end.
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CN107705412A (en) * 2017-11-02 2018-02-16 上海中庚智能工程有限公司 A kind of wisdom government affairs queued call display system
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