CN107229984A - A kind of hotel self-service moves in, activates elevator button and the self-service method checked out - Google Patents
A kind of hotel self-service moves in, activates elevator button and the self-service method checked out Download PDFInfo
- Publication number
- CN107229984A CN107229984A CN201610167811.XA CN201610167811A CN107229984A CN 107229984 A CN107229984 A CN 107229984A CN 201610167811 A CN201610167811 A CN 201610167811A CN 107229984 A CN107229984 A CN 107229984A
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- Prior art keywords
- user
- self
- service
- hotel
- elevator
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- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
Abstract
Moved in the invention discloses a kind of hotel self-service, activate elevator button and the self-service method checked out;It is self-service to move in, including:User completes the predetermined of hotel room by mobile APP and paid;Identity document is passed through into the self-service record machine of identity behind user's arrival hotel and carries out identification;Subscriber identity information is sent to electric business system of users order and judgement is identified by self-service record machine;The electric business system will be sent to user mobile phone by the result of authentication, user mobile phone is obtained the authority for opening reservation door.Elevator button is activated, including:User enters after elevator, and the floor button where reservation is pressed after the elevator induction zone brush bluetooth cellular phone, Tip Sound starts elevator;Floor where elevator reaches room is simultaneously opened.It is self-service to check out, including:Whether user is settled accounts by mobile APP selections, issued invoice, the step of system cancels the authority for opening door.Using the present invention, it is possible to achieve user moves in, elevator button, full self-help operation of checking out.
Description
Technical field
Move in, activate the present invention relates to mobile APP and wireless application technology, more particularly to a kind of hotel self-service
Elevator button and the self-service method checked out.
Background technology
Handle the flow moved in current hotel (so that user has completed rent payment as an example):User is with this
Identity card is given foreground personnel, id card scanner is passed through by staff by people's identity card to hotel
Public security system is sent to after subscriber identity information is scanned, the identity information of user is then manually entered to hotel
(PMS, the Property Management System) system of management, between distributing one afterwards net room to user,
Simultaneously issue one CUSTOM HOUSE HOTEL of user as move in voucher and come in and go out voucher.
The process of moving in can see more than, even if rent is crossed in prepayment to user, handle move in when still
Need to foreground to handle and so many formality need to be passed through, if dweller is more, queuing etc. is needed when moving in
The time treated is more long.
In addition, being also required to foreground check out when checking out, flow one can not be lacked:User submits
CUSTOM HOUSE HOTEL, draws a bill, and formality is more, and time-consuming.The work of foreground personnel in a period of time is caused for hotel
Measure abruptly increase.Paid on foreground, swipe the card, input password, signing such as also needing to of not completing that rent pays on line,
Collect a deposit receipt;Also need to submit crtificate of deposit when checking out.It can be seen that extremely cumbersome and time-consuming.
In addition, user is handled after moving in, take CUSTOM HOUSE HOTEL and press elevator floor button into elevator, it is necessary to insert room
The elevator button of floor where card can just press room, user is often because of anti-inserted direction, plug excessive velocities
Lead to not activate elevator button, the time is expended, while influenceing other guests in same elevator.
The content of the invention
In view of this, move in it is a primary object of the present invention to providing a kind of hotel self-service, activate elevator button
With the self-service method checked out, dweller's identity information is identified and judged, compare after send to public security system,
Door authority will be opened afterwards to send to user mobile phone, brush mobile phone can open door (not needing to move in through foreground);When
Dweller enters can press the button of room place floor by brush mobile phone after elevator;When checking out by movement
The operations such as the payment of APP completion open items, submission invoice come back, settled accounts, gold of returning a deposit can be achieved unmatched
Check out.
In order to solve the above technical problems, the technical proposal of the invention is realized in this way:
A kind of method that hotel self-service is moved in, comprises the following steps:
A, user complete the predetermined of hotel room by mobile APP and paid;
Identity document is passed through into the self-service record machine of identity behind B, user's arrival hotel and carries out identification;
Subscriber identity information is sent to electric business system of users order and judgement is identified by C, self-service record machine;
D, the electric business system will be sent to user mobile phone by the result of authentication, obtain user mobile phone
The authority of reservation door must be opened.
Wherein, further comprise before the step B:Hotel's form ordering system or shifting from electric business system to user
The authority of room door lock is opened in the room number information of dynamic APP feedback allocations and activation.
Step B further comprises:Determine whether to handle in person by recognition of face, and user identity is believed
Breath sends Hospitality management system to, and user identity and check-in information then are sent into public security system.
Judgement is identified in electric business system of users order described in step C, specifically includes:
Judge whether user name without hotel's order, if it is not, then prompting user check-ins to foreground,
If so, the step of then further determining whether to move in the time;If not arriving the time of moving in, point out to change the date
Handle and move in, if having arrived the time of moving in, further determine whether to handle for me.
Further comprise:Determine whether to move in person, if it is not, then prompting can not hold other people identity documents and do
Reason is moved in, if so, then performing step D.
A kind of method for activating elevator button, after user's movement APP receives room number unlocked by mobile telephone authority,
Further comprise:
A, user enter after elevator, and predetermined room is pressed after elevator induction zone brush bluetooth cellular phone, Tip Sound
Between where floor button start elevator;
Floor where b, elevator reach room is simultaneously opened.
It is preferred that step a further comprises:
Judge whether the user has and move in authority, if without authority is moved in, elevator building can not be chosen
Layer button;Otherwise, the action of elevator floor button is chosen in response, lights button and performs step b.
A kind of method that hotel self-service is checked out, including:
The step of user is settled accounts by mobile APP selections;
Close the step of choosing whether to need to issue invoice after fund;
Electric business system cancels active user and opens the authority for moving in room door;
The step of completing check-out and check out.
The step of checkout, it is specially:
Determine whether not tie consumption:If it is not, return of down payment, pays and closes fund;If
Consumption is not tied, then the expense for further determining whether need to also to pay after cash pledge is deducted, if it is not, then can open
A/d is checked out;If there is the expense that need to be paid, pay and close fund.
After user completes check-out and checked out, system then cancels user movement APP activation elevators automatically
The authority of button.
Hotel self-service of the present invention moves in, elevator button and the self-service method checked out is activated, with advantages below
1) it is of the invention self-service to move in method, the mode of operation of quick activation elevator button and self-service check out
Method, it is possible to achieve move in, elevator button, full self-help operation of checking out, it is whole to be situated between without hotel staff
Enter, with it is quick, convenient, efficient the characteristics of, can greatly improve user move in efficiency and impression, greatly
Protection dweller privacy;A large amount of manpowers of foreground hotel personnel can also be saved simultaneously.
2) the self-service input system of this identity need with electric business hotel form ordering system, hotel's PMS system dockings,
Modern design, can be achieved large-scale promotion.
3) present invention has that result is simple, easy-operating feature easy to use, novel in design, is easy to popularization to make
With.
Brief description of the drawings
Fig. 1 is self-service input system structured flowchart of the invention;
Fig. 2 moves in the flow chart of process for the hotel self-service of the present invention;
Fig. 3 is the flow chart of the elevator floor button activation of the present invention;
Fig. 4 checks out the flow chart of process for the hotel self-service of the present invention.
【Critical piece and symbol description】
1:User;
2:Identity card/passport;
3:The self-service record machine of identity;
4:Hospitality management system (PMS);
5:Electric business system;
6:Display screen shows official documents and correspondence prompting;
7:Public security system;
8:Hotel's door lock management system;
9:Unlocking authority is obtained by APP user mobile phones.
Embodiment
Below in conjunction with the accompanying drawings and embodiments of the invention hotel self-service of the present invention is moved in, activate elevator button and
The self-service method checked out is described in further detail.
Fig. 1 is self-service input system structured flowchart of the invention.Fig. 2 moved in for the hotel self-service of the present invention
The flow chart of journey.
As shown in Figure 1 and Figure 2, hotel self-service of the present invention is moved in and activated elevator button and self-service checks out
General procedure is as follows:User 1 by self-service machine 3 recognize user identity card/passport 2 and by with order system
(namely electric business system) 5 docking of system obtains user's check-in information, judges whether it is this by recognition of face
People handles, and sends subscriber identity information to Hospitality management system (PMS) 4, PMS systems 4 by user
Identification system and check-in information are sent to public security system 7, and the electric business system 4 is managed by hotel's door lock is
System 8 sends the authority 9 of door of can renting a room in a hotel to user mobile phone, realize it is self-service handle to move in obtained with virtual key
Take.User is that can be achieved quickly to activate elevator button and reach room place by induction zone in mobile phone brush elevator
Floor.And can complete to pay by mobile APP, fill in the self-service check-out of the completion such as invoice information.User
Handle it is above-mentioned it is self-service move in, the information of self-service process of checking out, can be shown on display screen 6, including
Successfully typing is shown, the contents such as the room number that room is moved in can be gone directly to.
As shown in Fig. 2 the detailed process that user self-help is moved in, comprises the following steps:
After user completes the payment of hotel's rent and cash pledge on mobile APP, hotel is reached by identity card or shield
According to the self-service record machine cog region of identity is placed on, the self-service input system of identity recognizes the ID of user, by ID
Send to electric business system, obtain the prepaid room order in user You Gai hotels from electric business system, and judge
The time of moving in is arrived and has judged it is to move in person by recognition of face, user's head portrait has been taken pictures, with identity
Information is together sent to Hospitality management system (PMS);The self-service input system of identity sends the user and arrived simultaneously
Shop and electric business system is given in the legal instruction of user;Hospitality management system (PMS) by subscriber identity information, live
Shop information is sent to public security system;Electric business system, which sends to rent a room in a hotel to instruct, gives user movement APP,
User mobile phone obtains the unlocking authority in room, finds in door induction zone brush bluetooth cellular phone behind room, door is beaten
Drive into room.
Fig. 3 is the flow chart of the elevator floor button activation of the present invention.
User's movement APP receives room number unlocked by mobile telephone authority and activated, that is, user has now obtained
Mobile phone is rented a room in a hotel the authority of door.As shown in figure 3, user activates the specific mistake of elevator floor button by mobile phone
Journey, comprises the following steps:
When user enters elevator, room place can be pressed after induction zone brush bluetooth cellular phone, Tip Sound
Floor button, if user, which has, moves in authority, elevator is parked in floor where room.If user does not have
Authority is moved in, then can not choose elevator floor button, it is preferred that can be illustrated with playing alert tones.
Here, user's brush bluetooth cellular phone enters the process in room to be moved in, and repeats no more.
Fig. 4 checks out the flow chart of process for the hotel self-service of the present invention.
As shown in figure 4, user self-help handles the detailed process checked out, comprise the following steps:
User opens mobile APP selections checkout, determines whether not tie consumption:If it is not, returning signature
Gold, pays and closes fund.If not tying consumption, then deduct and judge whether also to need branch after cash pledge
The expense paid, if it is not, then being checked out after can drawing a bill;If there is the expense that need to be paid, pay and tie
Clear fund.Now, electric business system will cancel the authority for the room door that user mobile phone opening is moved in.
Issue invoice if desired, it is personal or unit first to fill in invoice and come back, and selection takes invoice away also at once
It is mailing invoice.If selection is taken away, a/d is taken to check out.If selection mailing, mailing ground is filled in
Behind location, check-out departure is completed.After user's departure, system is the automatic power for cancelling activation elevator button
Limit.It is preferred that can be when completing check-out, play cuing:Welcome you to come again.
It is noted that the above-mentioned formality for handling departure, completes by the way that mobile APP is self-service, does not need
Queue up and handle in foreground.Now, user closes door and can gone away, the need for issuing invoice, then under
Take the invoice held successfully away in building Hou Qu foregrounds, you can departure.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the protection model of the present invention
Enclose.
Claims (10)
1. a kind of method that hotel self-service is moved in, it is characterised in that comprise the following steps:
A, user complete the predetermined of hotel room by mobile APP and paid;
Identity document is passed through into the self-service record machine of identity behind B, user's arrival hotel and carries out identification;
Subscriber identity information is sent to electric business system of users order and judgement is identified by C, self-service record machine;
D, the electric business system will be sent to user mobile phone by the result of authentication, obtain user mobile phone
The authority of reservation door must be opened.
2. the method that hotel self-service is moved according to claim 1, it is characterised in that the step B it
Take a step forward including:Hotel's form ordering system or room number from electric business system to the mobile APP feedback allocations of user
The authority of room door lock is opened in information and activation.
3. the method that hotel self-service is moved according to claim 1, it is characterised in that step B is further
Including:Determine whether to handle in person by recognition of face, and send subscriber identity information to hotel management
System, is then sent to public security system by user identity and check-in information.
4. the method that hotel self-service is moved according to claim 1, it is characterised in that electric described in step C
Judgement is identified in business's system of users order, specifically includes:
Judge whether user name without hotel's order, if it is not, then prompting user check-ins to foreground,
If so, the step of then further determining whether to move in the time;If not arriving the time of moving in, point out to change the date
Handle and move in, if having arrived the time of moving in, further determine whether to handle for me.
5. the method that hotel self-service is moved according to claim 4, it is characterised in that further comprise:
Determine whether to move in person, if it is not, then prompting can not hold other people identity documents and handle and moves in, if so, then
Perform step D.
6. a kind of method for activating elevator button, it is characterised in that receive room trumpeter in user's movement APP
After machine unlocking authority, further comprise:
A, user enter after elevator, and predetermined room is pressed after elevator induction zone brush bluetooth cellular phone, Tip Sound
Between where floor button start elevator;
Floor where b, elevator reach room is simultaneously opened.
7. the method for elevator button is activated according to claim 6, it is characterised in that step a is further
Including:
Judge whether the user has and move in authority, if without authority is moved in, elevator building can not be chosen
Layer button;Otherwise, the action of elevator floor button is chosen in response, lights button and performs step b.
8. a kind of method that hotel self-service is checked out, it is characterised in that including:
The step of user is settled accounts by mobile APP selections;
Close the step of choosing whether to need to issue invoice after fund;
Electric business system cancels active user and opens the authority for moving in room door;
The step of completing check-out and check out.
9. the method that hotel self-service is checked out according to claim 8, it is characterised in that the step of the checkout
Suddenly, it is specially:
Determine whether not tie consumption:If it is not, return of down payment, pays and closes fund;If
Consumption is not tied, then the expense for further determining whether need to also to pay after cash pledge is deducted, if it is not, then can open
A/d is checked out;If there is the expense that need to be paid, pay and close fund.
10. the method that hotel self-service is checked out according to claim 8, it is characterised in that user, which completes, to move back
After room formality and departure, system then cancels the authority that user movement APP activates elevator button automatically.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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CN201610167811.XA CN107229984A (en) | 2016-03-23 | 2016-03-23 | A kind of hotel self-service moves in, activates elevator button and the self-service method checked out |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
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CN201610167811.XA CN107229984A (en) | 2016-03-23 | 2016-03-23 | A kind of hotel self-service moves in, activates elevator button and the self-service method checked out |
Publications (1)
Publication Number | Publication Date |
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CN107229984A true CN107229984A (en) | 2017-10-03 |
Family
ID=59931453
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CN201610167811.XA Withdrawn CN107229984A (en) | 2016-03-23 | 2016-03-23 | A kind of hotel self-service moves in, activates elevator button and the self-service method checked out |
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Cited By (12)
Publication number | Priority date | Publication date | Assignee | Title |
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CN107680009A (en) * | 2017-10-20 | 2018-02-09 | 成都市红亿科技有限公司 | The hotel management mechanism of batch remote management can be realized |
CN107742262A (en) * | 2017-10-20 | 2018-02-27 | 成都市红亿科技有限公司 | The hotel management terminal of remote control can be realized |
CN107767303A (en) * | 2017-10-26 | 2018-03-06 | 成都市红亿科技有限公司 | Self-service hotel occupancy management method based on Fingerprint Lock |
CN108198016A (en) * | 2017-12-21 | 2018-06-22 | 广东汇泰龙科技有限公司 | A kind of rental housing based on cloud lock manages system |
CN108537686A (en) * | 2018-03-30 | 2018-09-14 | 深圳春沐源控股有限公司 | Hotel's Quick house giving-back method and hotel's Quick house giving-back system |
CN108597083A (en) * | 2018-04-28 | 2018-09-28 | 江苏食品药品职业技术学院 | A kind of hotel's tourism self-help serving system |
CN108846773A (en) * | 2018-06-09 | 2018-11-20 | 张延浩 | A kind of hotel occupancy method based on login account and mobile phone terminal authentication |
CN109255870A (en) * | 2018-08-30 | 2019-01-22 | 上海与德科技有限公司 | A kind of hotel occupancy method, apparatus, terminal and storage medium |
CN109300261A (en) * | 2018-10-10 | 2019-02-01 | 深圳市欧瑞博科技有限公司 | Hotel management method, system, mobile terminal and computer storage medium |
CN109523665A (en) * | 2018-11-02 | 2019-03-26 | 上海蓝芝麻智能科技有限公司 | The intelligent door lock key hair fastener platform realized based on blue-tooth technology |
CN111401159A (en) * | 2020-03-03 | 2020-07-10 | 北京三快在线科技有限公司 | Hotel authentication management method and system, hotel management system and user terminal |
CN113627631A (en) * | 2021-07-19 | 2021-11-09 | 上海泛宥信息科技有限公司 | Hotel intelligent management method, system, terminal and storage medium |
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2016
- 2016-03-23 CN CN201610167811.XA patent/CN107229984A/en not_active Withdrawn
Cited By (13)
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CN107742262A (en) * | 2017-10-20 | 2018-02-27 | 成都市红亿科技有限公司 | The hotel management terminal of remote control can be realized |
CN107680009A (en) * | 2017-10-20 | 2018-02-09 | 成都市红亿科技有限公司 | The hotel management mechanism of batch remote management can be realized |
CN107767303A (en) * | 2017-10-26 | 2018-03-06 | 成都市红亿科技有限公司 | Self-service hotel occupancy management method based on Fingerprint Lock |
CN108198016A (en) * | 2017-12-21 | 2018-06-22 | 广东汇泰龙科技有限公司 | A kind of rental housing based on cloud lock manages system |
CN108537686B (en) * | 2018-03-30 | 2022-09-23 | 深圳春沐源控股有限公司 | Hotel quick check-out method and hotel quick check-out system |
CN108537686A (en) * | 2018-03-30 | 2018-09-14 | 深圳春沐源控股有限公司 | Hotel's Quick house giving-back method and hotel's Quick house giving-back system |
CN108597083A (en) * | 2018-04-28 | 2018-09-28 | 江苏食品药品职业技术学院 | A kind of hotel's tourism self-help serving system |
CN108846773A (en) * | 2018-06-09 | 2018-11-20 | 张延浩 | A kind of hotel occupancy method based on login account and mobile phone terminal authentication |
CN109255870A (en) * | 2018-08-30 | 2019-01-22 | 上海与德科技有限公司 | A kind of hotel occupancy method, apparatus, terminal and storage medium |
CN109300261A (en) * | 2018-10-10 | 2019-02-01 | 深圳市欧瑞博科技有限公司 | Hotel management method, system, mobile terminal and computer storage medium |
CN109523665A (en) * | 2018-11-02 | 2019-03-26 | 上海蓝芝麻智能科技有限公司 | The intelligent door lock key hair fastener platform realized based on blue-tooth technology |
CN111401159A (en) * | 2020-03-03 | 2020-07-10 | 北京三快在线科技有限公司 | Hotel authentication management method and system, hotel management system and user terminal |
CN113627631A (en) * | 2021-07-19 | 2021-11-09 | 上海泛宥信息科技有限公司 | Hotel intelligent management method, system, terminal and storage medium |
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SE01 | Entry into force of request for substantive examination | ||
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WW01 | Invention patent application withdrawn after publication |
Application publication date: 20171003 |
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