CN107680009A - The hotel management mechanism of batch remote management can be realized - Google Patents
The hotel management mechanism of batch remote management can be realized Download PDFInfo
- Publication number
- CN107680009A CN107680009A CN201710984712.5A CN201710984712A CN107680009A CN 107680009 A CN107680009 A CN 107680009A CN 201710984712 A CN201710984712 A CN 201710984712A CN 107680009 A CN107680009 A CN 107680009A
- Authority
- CN
- China
- Prior art keywords
- hotel
- management
- management system
- wireless network
- realized
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
Abstract
The invention discloses the hotel management mechanism that can realize batch remote management, including reception counter of hotel management system：Whole hotel is managed as a whole by wireless network to run, including operational management, the operational management of elevator device, the maintenance management of client and the automatic maintenance and management for moving in system to door-locking system；Automatically system is moved in：Including operation and the operation two parts of checking out of booking rooms；Door-locking system：Multiple base stations are connected by door lock service device, each base station connects a smart lock；Also include elevator device, Cloud Server, locking monitoring unit.The present invention passes through above-mentioned principle, the each data among systems in hotel are shared, either user's night is in guest room during user is outgoing, to the batch remote monitoring of all smart locks, if smart lock is not turned off extremely, it can then send staff to investigate situation, avoid user from not closing smart lock at outgoing either night and cause criminal to enter hotel room and carry out illegal operation.
Description
Technical field
The present invention relates to hotel management field, and in particular to can realize the hotel management mechanism of batch remote management.
Background technology
In today of social development, hotel is visible everywhere with us, so just needing a set of for hotel management
Software, to realize the intellectuality of hotel management, meet the needs of present social development, keep the efficient development of balance.Such as application
Number a kind of Intelligent hotel management system is disclosed for 200920114069.1 application documents, it includes data server and terminal
Machine, the two is connected by INTERNET switching networks.Terminating machine includes shops's terminal device and data query equipment and data query
Supervisor.Shops's terminal device includes computer, the clip making machine being connected with computer and receipt printer and connects computer
To the INTERNET access devices of INTERNET switching networks, clip making machine is used to make hotel's client's function card, and the card records client
Information, consumption information and electronic gate key information and receipt printer are supplemented with money for printing recharging of customer consumption information.Existing wine
What shop management system can only realize partial information can only change management, can not realize when user is outgoing or night, automatic batch inspection
Survey whether smart lock closes, reduce user's property loss risk.
The content of the invention
Instant invention overcomes the deficiencies in the prior art, there is provided can realize the hotel management mechanism of batch remote management, wine
The each data among systems in shop are shared, and during user is outgoing or user's night is in guest room, to all smart locks
Batch remote monitoring, if smart lock is not turned off extremely, staff can be sent to investigate situation, avoid user from going out either
Smart lock is not closed and causes criminal to enter hotel room and carry out illegal operation by night.
To solve above-mentioned technical problem, the present invention uses following technical scheme：The wine of batch remote management can be realized
Shop management organization, including
Reception counter of hotel management system：Whole hotel is managed as a whole by wireless network to run, including the fortune to door-locking system
Row management, the operational management of elevator device, the maintenance management of client and the automatic maintenance and management for moving in system；
Automatically system is moved in：Two parts are operated including booking rooms to operate and check out, user selects hotel and room by client
Number, then paid by client, after paying successfully, SMS notification check-in information, before the check-in information to hotel
Platform or self-service machine handle registration, then can be opened the door and moved in using handset Wechat, identity card, member card and password, realization is booked rooms
Operation；When needing to check out, wechat or answer short message application are checked out, and moving in system automatically then can Automatic-settlement rent and short message
Remind, reception counter of hotel management system monitoring application information pop-up of checking out is reminded and makes the rounds of the wards, settle accounts commodity consumption, short message prompting, has different
Then phone confirmation is discussed, without demur, completion is checked out；
Door-locking system：Multiple base stations are connected by door lock service device, each base station connects a smart lock, utilizes wireless network
Network realizes that operation to whole hotel's smart locks is managed as a whole, and by management information by wireless network transmissions to hotel before
Platform management system；
Elevator device：Realized by wireless network and the running situation and service condition of all elevators in hotel be managed,
And information is passed into Hospitality management system by wireless network；
Cloud Server：The full detail in hotel is moved in for storing user；
Locking monitoring unit：Including controller, and monitoring module, alarm and nothing are completed in the locking being connected with controller
Line communication module, when user is either outgoing at night, locking complete monitoring module then can automatic detection smart lock whether close
Close, alarm sounding reminding user can be started if being not turned off, while by wireless communication module by before information transmission hotel
Platform management system monitors, it is not turned off if abnormal, then staff can be sent to investigate situation.
Door-locking system is introduced in the intelligent hotel management system, the management of door-locking system is connected by door lock service device
Multiple base stations formed wireless network network diagram, to whole smart lock be managed collectively, then by wireless network can will
Smart lock service condition information transmission gives reception counter of hotel management system, by inquiring about reception counter of hotel management system, you can quickly knows
The service condition of road guest room door lock；Elevator device is introduced, the service condition of elevator is monitored in real time, then uploads reception counter of hotel management
System, using wireless network, by the input of minimum, the shared of each data among systems in hotel is realized, it is convenient to plan as a whole
Management, hotel's weak link is found in time, in time adjustment, lift hotel service quality.It is and each in existing Hospitality management system
It is independent progress between individual part, is not carried out the shared of data between various pieces so that can not be very between various pieces
Good linking, causes the waste of resource, efficiency it is low.The inquiry of existing door lock, elevator is mainly manually arranged one by one simultaneously
The mode looked into, the situation of guest room door lock and elevator is checked, is wasted time and energy, it is also possible to the situation of missing inspection occur, this programme leads to
The service condition of guest room door lock used in wireless network while monitoring is crossed, and uploads reception counter of hotel management system in time, is realized quick
It is accurate to grasp guest room door lock situation, handled for the timely discovery of abnormal conditions, improve the service quality in hotel, while also reduce people
Power cost.The design of cloud service, huge client-side information can be stored, realize the shared utilization of remote resource.This programme is set
Locking monitoring unit, user is outgoing or night, locking complete monitoring module then can automatic detection smart lock whether close, if not having
There is closing then to start alarm sounding reminding user, while by wireless communication module by the feelings of all hotel room smart locks
Condition information Batch sending reception counter of hotel management system monitors, reception counter of hotel management system realize the long-range prison to all smart locks
Control, it is not turned off if abnormal, then staff can be sent to investigate situation, avoids user will intelligence at outgoing either night
Lock is closed and causes criminal to enter hotel room and carry out illegal operation.
Reception counter of hotel management system is also connected with wireless remote control module, and wireless remote control module can be realized to the long-range of smart lock
Operation.When smart lock does not have normal switching-off, hotel management personnel can be also realized to smart lock by operating wireless remote control module
Remote control, realize locking, avoid unnecessary economic loss.
Preferably, the reception counter of hotel management system also passes through wireless network and home office's management system, leader's banner system
And marketing system connects simultaneously, content of the hotel management by priority assignation in leader's banner system search access right, battalion
The customer information that pin system is collected into according to reception counter of hotel management system is analyzed, and draws the age for moving in customers, consumption
Ability and consumption habit, then targetedly carry out marketing program, reception counter of hotel management system also by wireless network with
Home office's management system connection, realizes the overall management of home office's management system.
Home office's management system can call cloud service, inquire about the information of staying at an inn of user, so as to know letter that the user stays at an inn
Whether good with recording, user profile can not be shared between avoiding each branch, cause the bad user of credit in other branch
Continue to stay at an inn, reduce the operation risk in hotel.The setting of banner system is led, facilitates administrative staff to inquire about hotel's various pieces
Traffic-operating period, formulate Operation Decision, constantly lifted hotel service, create more turnovers.This programme realizes wine
The networking of the various data in shop, the setting of marketing system, facilitates marketing personnel quickly to transfer hotel's each side and has believed in the system
Breath is analyzed, and is drawn effective marketing program, is increased the turnover in hotel.
Preferably, the client includes mobile phone terminal APP, website either wechat platform.
Preferably, the reception counter of hotel management system is applied to any one client, is operated simultaneously between each system
One database, the data after operation can be shared by Cloud Server.
Compared with prior art, the beneficial effects of the invention are as follows：
1st, the present invention introduces door-locking system in the intelligent hotel management system, and the management of door-locking system is taken by door lock
The wireless network network diagram that multiple base stations of business device connection are formed, is managed collectively to the smart lock of whole, then passes through wireless network
Network can give smart lock service condition information transmission to reception counter of hotel management system, by inquiring about reception counter of hotel management system, i.e.,
The service condition of guest room door lock can quickly be known；Elevator device is introduced, the service condition of elevator is monitored in real time, then uploads hotel
Foreground management system, using wireless network, by the input of minimum, the shared of each data among systems in hotel is realized,
Convenient overall management, hotel's weak link is found in time, in time adjustment, lift hotel service quality.
2nd, this programme sets locking monitoring unit, is gone out in user or night, locking completion monitoring module can then be examined automatically
Survey whether smart lock closes, alarm sounding reminding user can be started if being not turned off, while will by wireless communication module
The situation information Batch sending reception counter of hotel management system monitors of all hotel room smart locks, reception counter of hotel management system are realized
To the remote monitoring of all smart locks, it is not turned off if abnormal, then staff can be sent to investigate situation, avoids user outgoing
Either smart lock is not closed and causes criminal to enter hotel room and carry out illegal operation by night.
3rd, the setting of this programme Remote terminal, when smart lock does not have normal switching-off, hotel management personnel can also lead to
Operation wireless remote control module realization is crossed to the remote control of smart lock, locking is realized, avoids unnecessary economic loss.
Brief description of the drawings
Fig. 1 is the theory diagram of the present invention.
Embodiment
The present invention is further elaborated below in conjunction with the accompanying drawings, embodiments of the invention not limited to this.
Embodiment：
As shown in figure 1, the present invention includes that the hotel management mechanism of batch remote management, including reception counter of hotel pipe can be realized
Reason system：Whole hotel is managed as a whole by wireless network to run, including operational management to door-locking system, the fortune of elevator device
Row management, the maintenance management of client and the automatic maintenance and management for moving in system；
Automatically system is moved in：Two parts are operated including booking rooms to operate and check out, user selects hotel and room by client
Number, then paid by client, after paying successfully, SMS notification check-in information, before the check-in information to hotel
Platform or self-service machine handle registration, then can be opened the door and moved in using handset Wechat, identity card, member card and password, realization is booked rooms
Operation；When needing to check out, wechat or answer short message application are checked out, and moving in system automatically then can Automatic-settlement rent and short message
Remind, reception counter of hotel management system monitoring application information pop-up of checking out is reminded and makes the rounds of the wards, settle accounts commodity consumption, short message prompting, has different
Then phone confirmation is discussed, without demur, completion is checked out；
Door-locking system：Multiple base stations are connected by door lock service device, each base station connects a smart lock, utilizes wireless network
Network realizes that operation to whole hotel's smart locks is managed as a whole, and by management information by wireless network transmissions to hotel before
Platform management system；
Elevator device：Realized by wireless network and the running situation and service condition of all elevators in hotel be managed,
And information is passed into Hospitality management system by wireless network；
Cloud Server：The full detail in hotel is moved in for storing user；
Locking monitoring unit：Including controller, and monitoring module, alarm and nothing are completed in the locking being connected with controller
Line communication module, when user is either outgoing at night, locking complete monitoring module then can automatic detection smart lock whether close
Close, alarm sounding reminding user can be started if being not turned off, while by wireless communication module by before information transmission hotel
Platform management system monitors, it is not turned off if abnormal, then staff can be sent to investigate situation.
Door-locking system is introduced in the intelligent hotel management system, the management of door-locking system is connected by door lock service device
Multiple base stations formed wireless network network diagram, to whole smart lock be managed collectively, then by wireless network can will
Smart lock service condition information transmission gives reception counter of hotel management system, by inquiring about reception counter of hotel management system, you can quickly knows
The service condition of road guest room door lock；Elevator device is introduced, the service condition of elevator is monitored in real time, then uploads reception counter of hotel management
System, using wireless network, by the input of minimum, the shared of each data among systems in hotel is realized, it is convenient to plan as a whole
Management, hotel's weak link is found in time, in time adjustment, lift hotel service quality.It is and each in existing Hospitality management system
It is independent progress between individual part, is not carried out the shared of data between various pieces so that can not be very between various pieces
Good linking, causes the waste of resource, efficiency it is low.The inquiry of existing door lock, elevator is mainly manually arranged one by one simultaneously
The mode looked into, the situation of guest room door lock and elevator is checked, is wasted time and energy, it is also possible to the situation of missing inspection occur, this programme leads to
The service condition of guest room door lock used in wireless network while monitoring is crossed, and uploads reception counter of hotel management system in time, is realized quick
It is accurate to grasp guest room door lock situation, handled for the timely discovery of abnormal conditions, improve the service quality in hotel, while also reduce people
Power cost.The design of cloud service, huge client-side information can be stored, realize the shared utilization of remote resource.This programme is set
Smart lock abnormal call unit, when abnormal conditions occurs in smart lock, can not realize switching manipulation, user is without in propria persona running
To foreground, it is abnormal to inform that staff's smart lock occurs, only need to press foreground call button can notify hotel management personnel, wine
Shop administrative staff now only need to carry out remote control to smart lock by wireless remote control module, without going to failure intelligence in person
Room operations where locking, realize solve smart lock failure at a high speed, greatly save user and hotel management personnel time, reach
The effect got twice the result with half the effort.When exception, which occurs, in smart lock to realize normal switching manipulation, user need not withdraw from a room, and keep away
Exempt from unnecessary property loss.This programme sets locking monitoring unit, is gone out in user or night, locking complete monitoring module then
Whether meeting automatic detection smart lock closes, and can start alarm sounding reminding user if being not turned off, while pass through channel radio
Believe module by the situation information Batch sending reception counter of hotel management system monitors of all hotel room smart locks, reception counter of hotel management
System realizes the remote monitoring to all smart locks, is not turned off if abnormal, then staff can be sent to investigate situation, avoid using
Smart lock is not closed and causes criminal to enter hotel room and carry out illegal operation by family at outgoing either night.
Embodiment 2：
The present embodiment is preferably as follows on the basis of embodiment 1:Reception counter of hotel management system is also connected with wireless remote control module,
Wireless remote control module can realize the remote operation to smart lock.When smart lock does not have normal switching-off, hotel management personnel are also
It can realize locking by operating wireless remote control module realization to the remote control of smart lock, avoid unnecessary economic loss.
The reception counter of hotel management system also passes through wireless network and home office's management system, leader's banner system and marketing
System connects simultaneously, content of the hotel management by priority assignation in leader's banner system search access right, marketing system root
The customer information being collected into according to reception counter of hotel management system is analyzed, draw the age for moving in customers, consuming capacity and
Consumption habit, then targetedly carries out marketing program, and reception counter of hotel management system is also managed by wireless network and home office
System connects, and realizes the overall management of home office's management system.
Home office's management system can call cloud service, inquire about the information of staying at an inn of user, so as to know letter that the user stays at an inn
Whether good with recording, user profile can not be shared between avoiding each branch, cause the bad user of credit in other branch
Continue to stay at an inn, reduce the operation risk in hotel.The setting of banner system is led, facilitates administrative staff to inquire about hotel's various pieces
Traffic-operating period, formulate Operation Decision, constantly lifted hotel service, create more turnovers.This programme realizes wine
The networking of the various data in shop, the setting of marketing system, facilitates marketing personnel quickly to transfer hotel's each side and has believed in the system
Breath is analyzed, and is drawn effective marketing program, is increased the turnover in hotel.
The client includes mobile phone terminal APP, website either wechat platform.The client of diversified forms is selected for user
Select, using more convenient simple.
The reception counter of hotel management system is applied to any one client, and a data are operated simultaneously between each system
Storehouse, the data after operation can be shared by Cloud Server.Reduce operation cost and operations risks.
The invention can be realized as described above.
Claims (5)
1. the hotel management mechanism of batch remote management can be realized, it is characterised in that：Including
Reception counter of hotel management system：Whole hotel is managed as a whole by wireless network to run, including the operation pipe to door-locking system
Reason, the operational management of elevator device, the maintenance management of client and the automatic maintenance and management for moving in system；
Automatically system is moved in：Two parts are operated including booking rooms to operate and check out, user selects hotel and room number, so by client
Paid afterwards by client, after paying successfully, SMS notification check-in information, by the check-in information to reception counter of hotel or certainly
Help machine to handle registration, then can be opened the door and moved in using handset Wechat, identity card, member card and password, realize operation of booking rooms；When
When needing to check out, wechat or answer short message application are checked out, move in automatically system then can Automatic-settlement rent and short message remind, wine
Shop foreground management system monitoring application information pop-up of checking out is reminded and makes the rounds of the wards, settle accounts commodity consumption, and short message prompting, have objection then phone
Confirm, without demur, completion is checked out；
Door-locking system：Multiple base stations are connected by door lock service device, each base station connects a smart lock, real using wireless network
Now the operation to whole hotel's smart locks is managed as a whole, and gives management information to reception counter of hotel pipe by wireless network transmissions
Reason system；
Elevator device：Realized by wireless network and the running situation and service condition of all elevators in hotel are managed, and will
Information passes to Hospitality management system by wireless network；
Cloud Server：The full detail in hotel is moved in for storing user；
Locking monitoring unit：Including controller, and monitoring module, alarm and channel radio are completed in the locking being connected with controller
Believe module, when user is either outgoing at night, locking complete monitoring module then can automatic detection smart lock whether close, if
It is not turned off, alarm sounding reminding user can be started, while information is sent by reception counter of hotel management by wireless communication module
System monitoring, it is not turned off if abnormal, then staff can be sent to investigate situation.
2. the hotel management mechanism according to claim 1 that batch remote management can be realized, it is characterised in that：Before hotel
Platform management system is also connected with wireless remote control module, and wireless remote control module can realize the remote operation to smart lock.
3. the hotel management mechanism according to claim 1 that batch remote management can be realized, it is characterised in that：The wine
Shop foreground management system is also connected simultaneously by wireless network with home office's management system, leader's banner system and marketing system,
Content of the hotel management by priority assignation in leader's banner system search access right, marketing system is according to reception counter of hotel management
Systematic collection to customer information analyzed, draw the age for moving in customers, consuming capacity and consumption habit, Ran Houyou
Marketing program is targetedly carried out, reception counter of hotel management system is also connected by wireless network with home office's management system, is realized total
The overall management of shop management system.
4. the hotel management mechanism according to claim 1 that batch remote management can be realized, it is characterised in that：The visitor
Family end includes mobile phone terminal APP, website either wechat platform.
5. the hotel management mechanism according to claim 1 that batch remote management can be realized, it is characterised in that：The wine
Shop foreground management system is applied to any one client, and a database is operated simultaneously between each system, can be to operating it
Data afterwards are shared by Cloud Server.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710984712.5A CN107680009A (en) | 2017-10-20 | 2017-10-20 | The hotel management mechanism of batch remote management can be realized |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710984712.5A CN107680009A (en) | 2017-10-20 | 2017-10-20 | The hotel management mechanism of batch remote management can be realized |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107680009A true CN107680009A (en) | 2018-02-09 |
Family
ID=61140173
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710984712.5A Withdrawn CN107680009A (en) | 2017-10-20 | 2017-10-20 | The hotel management mechanism of batch remote management can be realized |
Country Status (1)
| Country | Link |
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| CN (1) | CN107680009A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110211002A (en) * | 2019-05-27 | 2019-09-06 | 广东华卓科技有限公司 | A kind of wisdom hotel service management sytem |
| CN110807854A (en) * | 2020-01-08 | 2020-02-18 | 北京深思数盾科技股份有限公司 | Unlocking strategy configuration method and equipment |
| CN110908349A (en) * | 2019-11-20 | 2020-03-24 | 深圳市腾沐智能科技有限公司 | Intelligent guest room control equipment of hotel |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN201340611Y (en) * | 2008-09-28 | 2009-11-04 | 广州金旅信息技术有限公司 | Hotel reservation system |
| CN102982600A (en) * | 2012-11-30 | 2013-03-20 | 金华 | Intelligent system for hotels |
| CN107229984A (en) * | 2016-03-23 | 2017-10-03 | 上海新飞凡电子商务有限公司 | A kind of hotel self-service moves in, activates elevator button and the self-service method checked out |
-
2017
- 2017-10-20 CN CN201710984712.5A patent/CN107680009A/en not_active Withdrawn
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN201340611Y (en) * | 2008-09-28 | 2009-11-04 | 广州金旅信息技术有限公司 | Hotel reservation system |
| CN102982600A (en) * | 2012-11-30 | 2013-03-20 | 金华 | Intelligent system for hotels |
| CN107229984A (en) * | 2016-03-23 | 2017-10-03 | 上海新飞凡电子商务有限公司 | A kind of hotel self-service moves in, activates elevator button and the self-service method checked out |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110211002A (en) * | 2019-05-27 | 2019-09-06 | 广东华卓科技有限公司 | A kind of wisdom hotel service management sytem |
| CN110908349A (en) * | 2019-11-20 | 2020-03-24 | 深圳市腾沐智能科技有限公司 | Intelligent guest room control equipment of hotel |
| CN110807854A (en) * | 2020-01-08 | 2020-02-18 | 北京深思数盾科技股份有限公司 | Unlocking strategy configuration method and equipment |
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Application publication date: 20180209 |
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