CN108537686A - Hotel's Quick house giving-back method and hotel's Quick house giving-back system - Google Patents

Hotel's Quick house giving-back method and hotel's Quick house giving-back system Download PDF

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CN108537686A
CN108537686A CN201810296431.5A CN201810296431A CN108537686A CN 108537686 A CN108537686 A CN 108537686A CN 201810296431 A CN201810296431 A CN 201810296431A CN 108537686 A CN108537686 A CN 108537686A
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user
information
credit
hotel
paid
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CN108537686B (en
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吴伟
关岩
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Shenzhen Chunmuyuan Holdings Co Ltd
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Shenzhen Chunmuyuan Holdings Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/387—Payment using discounts or coupons
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/403—Solvency checks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/42—Confirmation, e.g. check or permission by the legal debtor of payment

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The present invention provides a kind of hotel's Quick house giving-back methods and hotel's Quick house giving-back system.Wherein, hotel's Quick house giving-back method, including：Receive the instruction of checking out that user terminal is sent；It is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement information includes rent settlement amounts；When rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed and sends information of successfully checking out to user terminal；And whether it includes goods for consumption and/or damage product to work as information of making the rounds of the wards, be paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；When confirming that result is not pay, information to be paid is pushed to user terminal；When confirming that result is to have paid, increase corresponding integral and credit value in the account of user.The present invention effectively reduces the check-out time, reduces transaction cost, enhances the trust of user, offers convenience for user's life, while promoting the efficiency of operation and benefit in hotel.

Description

Hotel's Quick house giving-back method and hotel's Quick house giving-back system
Technical field
The present invention relates to hotel management technical fields, in particular to a kind of hotel's Quick house giving-back method, a kind of hotel Quick house giving-back system.
Background technology
Existing hotel, which handles, moves in the guarantee fund for needing one cash pledge of customer payment as article in room, prevents guest The case where consumption, damage product are without paying.It handles to check out and usually needs customer to go at foreground to check out, move back Room step is comparatively laborious.Customer needs to go at foreground and is lined up during checking out, and such as busy season, queuing time can be very long, Customer just will produce bad experience at this time, when customer has consumption or when having damage hotel's article, foreground personnel's meeting After calling floor attendant confirms, customer carries out additional payment or reparation, it is such during confirmation can consume greatly The time of amount can give customer in a hurry that extremely bad experience, the attendant in the hotels Ye Huigei is brought to increase workload.
Invention content
The present invention is directed at least solve one of technical problem present in the prior art or technology.
For this purpose, it is an aspect of the invention to propose a kind of hotel's Quick house giving-back method.
Another aspect of the present invention is to propose a kind of hotel's Quick house giving-back system.
Another aspect of the invention is to propose a kind of computer equipment.
Another aspect of the present invention is to propose a kind of computer readable storage medium.
In view of this, the present invention proposes a kind of hotel's Quick house giving-back method, it is applied to hotel service device, hotel is quickly moved back Room method includes：Receive the instruction of checking out that user terminal is sent；The disbursement and sattlement letter of user is obtained and extracted based on instruction of checking out It ceases and information of making the rounds of the wards, disbursement and sattlement information includes rent settlement amounts；When rent settlement amounts are lived more than or equal to required room When the expense of place, confirm that check-out is completed and sends information of successfully checking out to user terminal；And when information of making the rounds of the wards includes disappearing When taking article and/or damage product, according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product whether It has been paid for；When it is not pay to confirm result, information to be paid is pushed to user terminal；When it is to have paid to confirm result, Increase corresponding integral and credit value in the account of user.
Quick house giving-back method in hotel's according to the present invention, user are paid by the other users terminal that mobile phone or hotel provide The expenses such as rent, and instruction of checking out is sent to hotel service end, after client checks out, waiter carries out hotel room normal It sweeps and arranges, the terminal that can be made the rounds of the wards by mobile phone etc. uploads information of making the rounds of the wards, and situation is fed back to making the rounds of the wards, and such as finds hotel room When having consumption or article to damage, information of making the rounds of the wards will include goods for consumption and/or damage product.Foreground personnel are moved back based on what is received Room instructs, and extracts the disbursement and sattlement information of the user and information of making the rounds of the wards, expense settlement information is inquired first, when rent settlement amounts It when more than or equal to room lodging expense, can confirm that user has paid basic rent, can push successfully check out information extremely at this time User terminal (such as mobile phone)；When information feedback user of making the rounds of the wards has consumption or article damages, payment information is inquired, confirms user Whether payment consumption article and/or the corresponding expense of damage product, if paid, without carrying out confirming again and anti- Feedback, hotel system can increase the working value of corresponding integral and credit personnel in the account of user；When find user without pair When goods for consumption and/or damage product are paid, then information to be paid is pushed to user terminal, while can also send a telegraph user Confirmed and informed the amount of money that needs are paid, user can by the APP in hotel or the payment page of wechat public platform into Row payment.Technical solution through the invention provides to the user and exempts to make the rounds of the wards, exempts from cash pledge service, can greatly reduce moving back for customer The room time enhances the trust of customer, offers convenience for the life of user, and can be chased after to the disbursement and sattlement information of user Track and confirmation avoid customer after the service for enjoying Quick house giving-back, refuse to pay or forget payment consumption article or damage product Expense, while promoting the efficiency of operation and benefit in hotel.
In addition, according to the above-mentioned hotel's Quick house giving-back method of the present invention, there can also be following additional technical characteristic：
In the above-mentioned technical solutions, it is preferable that before receiving the step of the instructing of checking out that user terminal is sent, hotel is quick The method of checking out further includes：Corresponding credit information is obtained according to the identity information of user；According to credit information, whether user is determined With the permission quickly settled accounts；And according to permission, determine the clearing form of user.
In the technical scheme, the credit information that user is obtained by the identity information of user, determines according to credit information Whether user has the permission quickly settled accounts, so that it is determined that the clearing form of user.When user credit is good, distributed for user The permission quickly settled accounts, user can enjoy the clearing form quickly settled accounts, and quickly move in, check out without delivering cash pledge when such as moving in When exempt to make the rounds of the wards, exempt to be lined up and can check out, allow customer to experience the trust in hotel；And when user credit is bad, then user is not With the permission quickly settled accounts, can only be settled accounts with existing clearing form.This pattern that cash pledge is replaced with credit, effectively Settlement time is reduced, transaction cost is reduced, enhances the trust of user, is offered convenience for the life of user, while promoting hotel Efficiency of operation and benefit.
In any of the above-described technical solution, it is preferable that according to credit information, determine whether user has the power quickly settled accounts The step of limit, including：When credit information is the credit value of third party's credit platform, whether default credit is reached according to credit value Value, determines whether user has the permission quickly settled accounts；Or when credit information is the credit category in the account of user, according to Whether credit category is to trust user, determines whether user has the permission quickly settled accounts.
In the technical scheme, when user moves in hotel for the first time, third party's letter can be retrieved by the identity information of user The credit value that user is got with platform, when credit value reaches default credit value, it is determined that user has the power quickly settled accounts Limit, and when credit value is less than default credit value, it is determined that user does not have the permission quickly settled accounts.And when user moves in hotel After at least once, or have become the member in hotel, when moving in again, can be got in account by the identity information of user The credit category of mark directly judges the permission of user by credit category, and when credit category is to trust user, then user has There is the permission quickly settled accounts, otherwise, user does not have the permission quickly settled accounts.
In any of the above-described technical solution, it is preferable that after pushing the step of information to be paid is to user terminal, hotel Quick house giving-back method further includes：After the default time of payment, reaffirm that goods for consumption and/or the corresponding expense of damage product are No to be paid for, it is when not paying, the credit category of user to be directly labeled as trustless user, and in account to confirm result still Goods for consumption and/or damage product and its corresponding expense are recorded as debt in family.
In the technical scheme, after pushing information to user terminal to be paid, by presetting the time of payment, if with Family is again without payment consumption article and/or the corresponding expense of damage product, it is believed that user refuses to pay, then directly should The credit category of user is labeled as trustless user, while recording debt entry in member's account and (including at least consumable thing Product and/or damage product and its corresponding expense).When the credit category of user is trustless user, which enters again It, will be without the permission quickly settled accounts firmly when hotel.
In any of the above-described technical solution, it is preferable that hotel's Quick house giving-back method further includes：It is corresponding according to integral setting Favor information, and push to user terminal；And it is arranged according to credit value and presets the time of payment.
In the technical scheme, it is illustrated with specific example, the quickly clearing clothes such as exempts from cash pledge, exempts to make the rounds of the wards when user enjoys When business, when carrying out consuming or damaging the article in hotel room in hotel room, with reference to each article of hotel room The amount of money, can be paid by the APP pages in hotel or the payment page of wechat public platform, after the completion of payment, system meeting It is identified, corresponding integral (and/or credit value) can be increased in the account of member for such behavior, and set according to integral It sets corresponding preferential, for example guest room coupon, accumulated point exchanging prize or is rolled over accordingly when guest handles and move in next time Button etc. allows guest to feel the enjoyment of hotel service so as to increase the viscosity and participation of client.And according to credit value The time of payment is preset in setting, it is possible to understand that ground, credit value is higher, and the default time of payment is longer, it is further preferred that according to credit Value is that user opens more permissions, for example, without pay rent can reservation, and enjoy quickly clearing service etc., this measure Customer can be allowed to experience the trust in hotel, further increase the viscosity and participation of client, guest is allowed to feel hotel service Enjoyment.
In any of the above-described technical solution, it is preferable that hotel's Quick house giving-back method further includes：When credit value increases continuously simultaneously When being added to preset value, then credit category is revised as trusting user from trustless user.
In the technical scheme, when credit value increases continuously and is added to preset value, then by credit category from insincere Family is appointed to be revised as trusting user.When continuously damaging without consumption, article for example, working as customer, or actively being paid three times, Then the credit category of the user is revised as to trust user from trustless user, you can to enjoy as other trust customers Exempt from cash pledge, the service of Quick house giving-back.
The invention also provides a kind of hotel's Quick house giving-back systems, are applied to hotel service device, hotel's Quick house giving-back system Including：Receiving unit, the instruction of checking out for receiving user terminal transmission；Extraction unit, for being based on checking out instruction acquisition simultaneously Extract the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement information includes rent settlement amounts；Confirmation unit, for working as When rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed and send successfully to check out information extremely User terminal；And confirmation unit, it is additionally operable to when information of making the rounds of the wards includes goods for consumption and/or damage product, according to expense Settlement information confirms whether goods for consumption and/or the corresponding expense of damage product have been paid for；Push unit, for when confirmation knot Fruit is when not paying, to push information to be paid to user terminal；Unit of credit, for when confirm result be paid when, with Increase corresponding integral and credit value in the account at family.
Quick house giving-back system in hotel's according to the present invention, user are paid by the other users terminal that mobile phone or hotel provide The expenses such as rent, and instruction of checking out is sent to hotel service end, after client checks out, waiter carries out hotel room normal It sweeps and arranges, the terminal that can be made the rounds of the wards by mobile phone etc. uploads information of making the rounds of the wards, and situation is fed back to making the rounds of the wards, and such as finds hotel room When having consumption or article to damage, information of making the rounds of the wards will include goods for consumption and/or damage product.Foreground personnel are moved back based on what is received Room instructs, and extracts the disbursement and sattlement information of the user and information of making the rounds of the wards, expense settlement information is inquired first, when rent settlement amounts It when more than or equal to room lodging expense, can confirm that user has paid basic rent, can push successfully check out information extremely at this time User terminal (such as mobile phone)；When information feedback user of making the rounds of the wards has consumption or article damages, payment information is inquired, confirms user Whether payment consumption article and/or the corresponding expense of damage product, if paid, without carrying out confirming again and anti- Feedback, hotel system can increase the working value of corresponding integral and credit personnel in the account of user；When find user without pair When goods for consumption and/or damage product are paid, then information to be paid is pushed to user terminal, while can also send a telegraph user Confirmed and informed the amount of money that needs are paid, user can by the APP in hotel or the payment page of wechat public platform into Row payment.Technical solution through the invention provides to the user and exempts to make the rounds of the wards, exempts from cash pledge service, can greatly reduce moving back for customer The room time enhances the trust of customer, offers convenience for the life of user, and can be chased after to the disbursement and sattlement information of user Track and confirmation avoid customer after the service for enjoying Quick house giving-back, refuse to pay or forget payment consumption article or damage product Expense, while promoting the efficiency of operation and benefit in hotel.
In the above-mentioned technical solutions, it is preferable that hotel's Quick house giving-back system further includes：Acquiring unit, for receiving use Before the instruction of checking out that family terminal is sent, corresponding credit information is obtained according to the identity information of user；Clearing unit is used for root According to credit information, determine whether user has the permission quickly settled accounts；And according to permission, determine the clearing form of user.
In the technical scheme, the credit information that user is obtained by the identity information of user, determines according to credit information Whether user has the permission quickly settled accounts, so that it is determined that the clearing form of user.When user credit is good, distributed for user The permission quickly settled accounts, user can enjoy the clearing form quickly settled accounts, and quickly move in, check out without delivering cash pledge when such as moving in When exempt to make the rounds of the wards, exempt to be lined up and can check out, allow customer to experience the trust in hotel；And when user credit is bad, then user is not With the permission quickly settled accounts, can only be settled accounts with existing clearing form.This pattern that cash pledge is replaced with credit, effectively Settlement time is reduced, transaction cost is reduced, enhances the trust of user, is offered convenience for the life of user, while promoting hotel Efficiency of operation and benefit.
In any of the above-described technical solution, it is preferable that clearing unit specifically includes：First permission unit, for working as credit When information is the credit value of third party's credit platform, whether default credit value is reached according to credit value, determines whether user has The permission quickly settled accounts；Or second permission unit, for when credit information is the credit category in the account of user, according to letter Whether it is to trust user with classification, determines whether user has the permission quickly settled accounts.
In the technical scheme, when user moves in hotel for the first time, third party's letter can be retrieved by the identity information of user The credit value that user is got with platform, when credit value reaches default credit value, it is determined that user has the power quickly settled accounts Limit, and when credit value is less than default credit value, it is determined that user does not have the permission quickly settled accounts.And when user moves in hotel After at least once, or have become the member in hotel, when moving in again, can be got in account by the identity information of user The credit category of mark directly judges the permission of user by credit category, and when credit category is to trust user, then user has There is the permission quickly settled accounts, otherwise, user does not have the permission quickly settled accounts.
In any of the above-described technical solution, it is preferable that confirmation unit is additionally operable to pushing information to be paid to user terminal The step of after, default time of payment and then secondary confirmation goods for consumption and/or the corresponding expense of damage product whether by Payment；And unit of credit, it is additionally operable to confirm result still to be when not paying, to be directly labeled as the credit information of user insincere Family is appointed, and goods for consumption and/or damage product and its corresponding expense are recorded as debt in account.
In the technical scheme, after pushing information to user terminal to be paid, by presetting the time of payment, if with Family is again without payment consumption article and/or the corresponding expense of damage product, it is believed that user refuses to pay, then directly should The credit category of user is labeled as trustless user, while recording debt entry in member's account and (including at least consumable thing Product and/or damage product and its corresponding expense).When the credit category of user is trustless user, which enters again It, will be without the permission quickly settled accounts firmly when hotel.
In any of the above-described technical solution, it is preferable that hotel's Quick house giving-back system further includes：Setting unit is used for basis Corresponding favor information is arranged in integral, and pushes to user terminal；And it is arranged according to credit value and presets the time of payment.
In the technical scheme, it is illustrated with specific example, the quickly clearing clothes such as exempts from cash pledge, exempts to make the rounds of the wards when user enjoys When business, when carrying out consuming or damaging the article in hotel room in hotel room, with reference to each article of hotel room The amount of money, can be paid by the APP pages in hotel or the payment page of wechat public platform, after the completion of payment, system meeting It is identified, corresponding integral (and/or credit value) can be increased in the account of member for such behavior, and set according to integral It sets corresponding preferential, for example guest room coupon, accumulated point exchanging prize or is rolled over accordingly when guest handles and move in next time Button etc. allows guest to feel the enjoyment of hotel service so as to increase the viscosity and participation of client.And according to credit value The time of payment is preset in setting, it is possible to understand that ground, credit value is higher, and the default time of payment is longer, it is further preferred that according to credit Value is that user opens more permissions, for example, without pay rent can reservation, and enjoy quickly clearing service etc., this measure Customer can be allowed to experience the trust in hotel, further increase the viscosity and participation of client, guest is allowed to feel hotel service Enjoyment.
In any of the above-described technical solution, it is preferable that unit of credit is additionally operable to：When credit value increases continuously and increases to pre- If when value, then credit category is revised as trusting user from trustless user.
In the technical scheme, when credit value increases continuously and is added to preset value, then by credit category from insincere Family is appointed to be revised as trusting user.When continuously damaging without consumption, article for example, working as customer, or actively being paid three times, Then the credit category of the user is revised as to trust user from trustless user, you can to enjoy as other trust customers Exempt from cash pledge, the service of Quick house giving-back.
The invention also provides a kind of computer equipment, including memory, processor and storage are on a memory and can be The computer program run on processor, processor are used to execute the Quick house giving-back side of hotel such as any one of above-mentioned technical proposal The step of method.
Computer equipment according to the present invention, including processor for any one of executing such as above-mentioned technical proposal Hotel's Quick house giving-back method the step of, thus the computer equipment can realize whole beneficial of hotel Quick house giving-back method Effect repeats no more.
The invention also provides a kind of computer readable storage mediums, are stored thereon with computer program, computer program The step of hotel's Quick house giving-back method such as any one of above-mentioned technical proposal is realized when being executed by processor.
Computer readable storage medium according to the present invention, the computer program stored thereon are realized when being executed by processor As any one of above-mentioned technical proposal hotel Quick house giving-back method the step of, thus the computer readable storage medium can The advantageous effect for realizing hotel's Quick house giving-back method whole, repeats no more.
The additional aspect and advantage of the present invention will become apparent in following description section, or practice through the invention Recognize.
Description of the drawings
The above-mentioned and/or additional aspect and advantage of the present invention will become in the description from combination following accompanying drawings to embodiment Obviously and it is readily appreciated that, wherein：
Fig. 1 shows the flow diagram of Quick house giving-back method in hotel's according to an embodiment of the invention；
Fig. 2 shows the flow diagrams of hotel's Quick house giving-back method according to another embodiment of the invention；
Fig. 3 shows the flow diagram of hotel's Quick house giving-back method according to still a further embodiment；
Fig. 4 shows the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention；
Fig. 5 shows the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention；
Fig. 6 shows the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention；
Fig. 7 shows the schematic block diagram of Quick house giving-back system in hotel's according to an embodiment of the invention；
Fig. 8 shows the schematic block diagram of hotel's Quick house giving-back system according to another embodiment of the invention；
Fig. 9 shows the schematic block diagram of hotel's Quick house giving-back system according to still a further embodiment；
Figure 10 shows the schematic block diagram of hotel's Quick house giving-back system according to still another embodiment of the invention；
Figure 11 shows the schematic block diagram of hotel's Quick house giving-back system according to still another embodiment of the invention；
Figure 12 shows the flow diagram of hotel's Quick house giving-back method of a specific embodiment according to the present invention；
Figure 13 shows the schematic diagram of computer equipment according to an embodiment of the invention.
Specific implementation mode
To better understand the objects, features and advantages of the present invention, below in conjunction with the accompanying drawings and specific real Mode is applied the present invention is further described in detail.It should be noted that in the absence of conflict, the implementation of the application Feature in example and embodiment can be combined with each other.
Many details are elaborated in the following description to facilitate a thorough understanding of the present invention, still, the present invention may be used also To be implemented different from other modes described here using other, therefore, protection scope of the present invention is not by described below Specific embodiment limitation.
As shown in Figure 1, the flow diagram of Quick house giving-back method in hotel's according to an embodiment of the invention.Wherein, Hotel's Quick house giving-back method, is applied to hotel service device, and this method includes：
Step 102, the instruction of checking out that user terminal is sent is received；
Step 104, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 106, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 108, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 110, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user.
Quick house giving-back method in hotel's provided by the invention, user are paid by the other users terminal that mobile phone or hotel provide The expenses such as rent, and instruction of checking out is sent to hotel service end, after client checks out, waiter carries out hotel room normal It sweeps and arranges, the terminal that can be made the rounds of the wards by mobile phone etc. uploads information of making the rounds of the wards, and situation is fed back to making the rounds of the wards, and such as finds hotel room When having consumption or article to damage, information of making the rounds of the wards will include goods for consumption and/or damage product.Foreground personnel are moved back based on what is received Room instructs, and extracts the disbursement and sattlement information of the user and information of making the rounds of the wards, expense settlement information is inquired first, when rent settlement amounts It when more than or equal to room lodging expense, can confirm that user has paid basic rent, can push successfully check out information extremely at this time User terminal (such as mobile phone)；When information feedback user of making the rounds of the wards has consumption or article damages, payment information is inquired, confirms user Whether payment consumption article and/or the corresponding expense of damage product, if paid, without carrying out confirming again and anti- Feedback, hotel system can increase the working value of corresponding integral and credit personnel in the account of user；When find user without pair When goods for consumption and/or damage product are paid, then information to be paid is pushed to user terminal, while can also send a telegraph user Confirmed and informed the amount of money that needs are paid, user can by the APP in hotel or the payment page of wechat public platform into Row payment.Technical solution through the invention provides to the user and exempts to make the rounds of the wards, exempts from cash pledge service, can greatly reduce moving back for customer The room time enhances the trust of customer, offers convenience for the life of user, and can be chased after to the disbursement and sattlement information of user Track and confirmation avoid customer after the service for enjoying Quick house giving-back, refuse to pay or forget payment consumption article or damage product Expense, while promoting the efficiency of operation and benefit in hotel.
As shown in Fig. 2, the flow diagram of hotel's Quick house giving-back method according to another embodiment of the invention.Its In, which is applied to hotel service device, and this method includes：
Step 202, corresponding credit information is obtained according to the identity information of user；
Step 204, according to credit information, determine whether user has the permission quickly settled accounts；And it according to permission, determines The clearing form of user；
Step 206, the instruction of checking out that user terminal is sent is received；
Step 208, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 210, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 212, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 214, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user.
In this embodiment, the credit information that user is obtained by the identity information of user is determined according to credit information and is used Whether family has the permission quickly settled accounts, so that it is determined that the clearing form of user.It is fast for user's distribution when user credit is good The permission of speed clearing, user can enjoy the clearing form quickly settled accounts, and quickly be moved in when such as moving in without delivering cash pledge, when checking out Exempt to make the rounds of the wards, exempt to be lined up and can check out, customer is allowed to experience the trust in hotel；And when user credit is bad, then user does not have There is the permission quickly settled accounts, can only be settled accounts with existing clearing form.This pattern that cash pledge is replaced with credit, effectively subtracts Few settlement time, reduces transaction cost, enhances the trust of user, offers convenience for the life of user, while promoting hotel Efficiency of operation and benefit.
As shown in figure 3, the flow diagram of hotel's Quick house giving-back method according to still a further embodiment.Its In, which is applied to hotel service device, and this method includes：
Step 302, corresponding credit information is obtained according to the identity information of user；
Step 304, when credit information is the credit value of third party's credit platform, whether default letter is reached according to credit value With value, determine whether user has the permission quickly settled accounts；Or when credit information is the credit category in the account of user, root Whether it is to trust user according to credit category, determines whether user has the permission quickly settled accounts；And according to permission, determine user Clearing form；
Step 306, the instruction of checking out that user terminal is sent is received；
Step 308, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 310, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 312, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 314, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user.
In this embodiment, when user moves in hotel for the first time, third party's credit can be retrieved by the identity information of user Platform gets the credit value of user, when credit value reaches default credit value, it is determined that and user has the permission quickly settled accounts, And when credit value is less than default credit value, it is determined that user does not have the permission quickly settled accounts.And when user moves in hotel extremely After lacking once, or have become the member in hotel, when moving in again, account internal standard can be got by the identity information of user The credit category of note directly judges the permission of user by credit category, and when credit category is to trust user, then user has The permission quickly settled accounts, otherwise, user do not have the permission quickly settled accounts.
As shown in figure 4, the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention.Its In, which is applied to hotel service device, and this method includes：
Step 402, corresponding credit information is obtained according to the identity information of user；
Step 404, when credit information is the credit value of third party's credit platform, whether default letter is reached according to credit value With value, determine whether user has the permission quickly settled accounts；Or when credit information is the credit category in the account of user, root Whether it is to trust user according to credit category, determines whether user has the permission quickly settled accounts；And according to permission, determine user Clearing form；
Step 406, user is being determined with the permission quickly settled accounts, prompt user is without paying cash pledge；
Step 408, the instruction of checking out that user terminal is sent is received；
Step 410, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 412, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 414, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 416, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user.
In this embodiment, when determining that user has the permission quickly settled accounts, prompt user without paying cash pledge, preferably Ground, user can also be prompted, which to make the rounds of the wards without waiting, directly to check out.In this way user can quickly move in, Quick house giving-back, on the one hand Enhance customer trust, reduce transaction cost, on the other hand greatly reduce settlement time, promoted hotel efficiency of operation and Benefit.
As shown in figure 5, the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention.Its In, which is applied to hotel service device, and this method includes：
Step 502, corresponding credit information is obtained according to the identity information of user；
Step 504, when credit information is the credit value of third party's credit platform, whether default letter is reached according to credit value With value, determine whether user has the permission quickly settled accounts；Or when credit information is the credit category in the account of user, root Whether it is to trust user according to credit category, determines whether user has the permission quickly settled accounts；And according to permission, determine user Clearing form；
Step 506, when determining that user has the permission quickly settled accounts, prompt user without paying cash pledge；
Step 508, the instruction of checking out that user terminal is sent is received；
Step 510, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 512, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 514, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 516, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user；
Step 518, after the default time of payment, reaffirm whether are goods for consumption and/or the corresponding expense of damage product It has been be paid for that, it is when not paying, the credit category of user to be directly labeled as trustless user, and in account to confirm result still In goods for consumption and/or damage product and its corresponding expense be recorded as debt.
In this embodiment, after pushing information to user terminal to be paid, by presetting the time of payment, if user Again without payment consumption article and/or the corresponding expense of damage product, it is believed that user refuses to pay, then directly by the use The credit category at family is labeled as trustless user, while recording debt entry in member's account and (including at least goods for consumption And/or damage product and its corresponding expense).When the credit category of user is trustless user, which moves in again It, will be without the permission quickly settled accounts when hotel.
In one embodiment of the invention, it is preferable that hotel's Quick house giving-back method further includes：User is being received again When the payment information of terminal, payment amount is confirmed according to payment information, and deduct debt from payment amount first.
In this embodiment, when the credit category of user is trustless user, which handles again moves in hotel, Collect the corresponding cash pledge in room；Preferably, system, which can be automatically reminded to the receptionist personnel user, had guest room to consume and refuse last time Payment bill；When receiving the payment information of the user, payment amount is confirmed, and deduct last time first from payment amount and owe Money, in this way it is possible to prevente effectively from the economic loss in hotel.
As shown in fig. 6, the flow diagram of hotel's Quick house giving-back method according to still another embodiment of the invention.Its In, which is applied to hotel service device, and this method includes：
Step 602, corresponding credit information is obtained according to the identity information of user；
Step 604, when credit information is the credit value of third party's credit platform, whether default letter is reached according to credit value With value, determine whether user has the permission quickly settled accounts；Or when credit information is the credit category in the account of user, root Whether it is to trust user according to credit category, determines whether user has the permission quickly settled accounts；And according to permission, determine user Clearing form；
Step 606, user is being determined with the permission quickly settled accounts, prompt user is without paying cash pledge；
Step 608, the instruction of checking out that user terminal is sent is received；
Step 610, it is obtained based on instruction of checking out and extracts the disbursement and sattlement information of user and information of making the rounds of the wards, disbursement and sattlement letter Breath includes rent settlement amounts；
Step 612, when rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed simultaneously Information of successfully checking out is sent to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product, according to taking Confirm whether goods for consumption and/or the corresponding expense of damage product have been paid for settlement information；
Step 614, when it is not pay to confirm result, information to be paid is pushed to user terminal；
Step 616, when it is to have paid to confirm result, increase corresponding integral and credit value in the account of user；
Step 618, corresponding favor information is arranged according to integral, and pushes to user terminal；And it is set according to credit value Set the default time of payment；
Step 620, after the default time of payment, reaffirm whether are goods for consumption and/or the corresponding expense of damage product It has been be paid for that, it is when not paying, the credit category of user to be directly labeled as trustless user, and in account to confirm result still In goods for consumption and/or damage product and its corresponding expense be recorded as debt.
In this embodiment, it when user, which enjoys, the quickly clearing service such as exempts from cash pledge, exempts to make the rounds of the wards, is carried out in hotel room When consuming or being damaged to the article in hotel room, with reference to the amount of money of each article of hotel room, hotel can be passed through The APP pages or the payment page of wechat public platform are paid, and after the completion of payment, system can be identified, for such behavior Corresponding integral (and/or credit value) can be increased in the account of member, and corresponding preferential according to integral setting, such as guest room Coupon, accumulated point exchanging prize or corresponding discount etc. is carried out when guest handles and move in next time, so as to increase client Viscosity and participation, allow guest feel hotel service enjoyment.And be arranged according to credit value and preset the time of payment, it can be with Understand ground, credit value is higher, and the default time of payment is longer, it is further preferred that being that user opens more power according to credit value Limit, for example, without pay rent can reservation, and enjoy quickly clearing service etc., this measure can allow customer to experience hotel Trust, further increase the viscosity and participation of client, allow guest feel hotel service enjoyment.
In one embodiment of the invention, it is preferable that hotel's Quick house giving-back method further includes：When credit value increases continuously And when being added to preset value, then credit category is revised as trusting user from trustless user.
In this embodiment, when credit value increases continuously and is added to preset value, then by credit category from trustless User is revised as trusting user.When continuously damaging without consumption, article for example, working as customer, or actively being paid three times, then The credit category of the user is revised as trust user from trustless user, you can exempt from as other trust customers to enjoy Cash pledge, the service of Quick house giving-back.
As shown in fig. 7, the schematic block diagram of Quick house giving-back system in hotel's according to an embodiment of the invention.Wherein, should Hotel's Quick house giving-back system 700, is applied to hotel service device, which includes：
Receiving unit 702, the instruction of checking out for receiving user terminal transmission；
Extraction unit 704 is taken for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of user and information of making the rounds of the wards Include rent settlement amounts with settlement information；
Confirmation unit 706, for when rent settlement amounts are greater than or equal to required room lodging expense, confirming hand of checking out It is continuous to complete and send information of successfully checking out to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product When, whether it has been paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；
Push unit 708, for when it is not pay to confirm result, pushing information to be paid to user terminal；
Unit of credit 710, for when it is to have paid to confirm result, increasing corresponding integral and letter in the account of user With value.
Hotel's Quick house giving-back system 700 provided by the invention, the other users terminal that user is provided by mobile phone or hotel The expenses such as rent are paid, and send instruction of checking out to hotel service end, after client checks out, waiter carries out just hotel room Normal cleaning and arrangement, the terminal that can be made the rounds of the wards by mobile phone etc. upload information of making the rounds of the wards, and to making the rounds of the wards, situation is fed back, and such as find hotel When room has consumption or article to damage, information of making the rounds of the wards will include goods for consumption and/or damage product.Foreground personnel are based on receiving Instruction of checking out, extract the disbursement and sattlement information of the user and make the rounds of the wards information, inquire expense settlement information first, when rent is settled accounts When the amount of money is greater than or equal to room lodging expense, it can confirm that user has paid basic rent, letter of successfully checking out can be pushed at this time It ceases to user terminal (such as mobile phone)；When information feedback user of making the rounds of the wards has consumption or article damages, payment information is inquired, is confirmed Whether payment consumption article and/or the corresponding expense of damage product are not necessarily to be confirmed again user if paid And feedback, hotel system can increase the working value of corresponding integral and credit personnel in the account of user；When discovery user does not have Have when being paid to goods for consumption and/or damage product, then information to be paid is pushed to user terminal, while can also send a telegraph User confirms and informs that the amount of money that needs are paid, user can pass through the APP in hotel or the payment page of wechat public platform Face is paid.Technical solution through the invention provides to the user and exempts to make the rounds of the wards, exempts from cash pledge service, can greatly reduce customer Check-out time, enhance the trust of customer, offer convenience for the life of user, and can to the disbursement and sattlement information of user into Row tracking and confirmation, avoid customer after the service for enjoying Quick house giving-back, refuse to pay or forget payment consumption article or damage The expense of article, while promoting the efficiency of operation and benefit in hotel.
As shown in figure 8, the schematic block diagram of hotel's Quick house giving-back system according to another embodiment of the invention.Wherein, Hotel's Quick house giving-back system 800, including：
Receiving unit 802, the instruction of checking out for receiving user terminal transmission；
Extraction unit 804 is taken for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of user and information of making the rounds of the wards Include rent settlement amounts with settlement information；
Confirmation unit 806, for when rent settlement amounts are greater than or equal to required room lodging expense, confirming hand of checking out It is continuous to complete and send information of successfully checking out to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product When, whether it has been paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；
Push unit 808, for when it is not pay to confirm result, pushing information to be paid to user terminal；
Unit of credit 810, for when it is to have paid to confirm result, increasing corresponding integral and letter in the account of user With value；
Acquiring unit 812, for before receiving the instruction of checking out that user terminal is sent, being obtained according to the identity information of user Take corresponding credit information；
Clearing unit 814, for according to credit information, determining whether user has the permission quickly settled accounts；And according to Permission determines the clearing form of user.
Hotel's Quick house giving-back system 800 provided by the invention obtains the credit information of user by the identity information of user, Determine whether user has the permission quickly settled accounts according to credit information, so that it is determined that the clearing form of user.Work as user credit When good, the permission quickly settled accounts is distributed for user, user can enjoy the clearing form quickly settled accounts, without delivering when such as moving in Cash pledge is quickly moved in, and is exempted to make the rounds of the wards when checking out, is exempted to be lined up and can check out, customer is allowed to experience the trust in hotel；And when user believes With it is bad when, then user does not have the permission quickly settled accounts, can only be settled accounts with existing clearing form.It is this with credit generation For the pattern of cash pledge, settlement time is effectively reduced, transaction cost is reduced, enhances the trust of user, is brought for the life of user It is convenient, while promoting the efficiency of operation and benefit in hotel.
As shown in figure 9, the schematic block diagram of hotel's Quick house giving-back system according to still a further embodiment.Wherein, Hotel's Quick house giving-back system 900, including：
Acquiring unit 902, for obtaining corresponding credit information according to the identity information of user；
Clearing unit 904, for according to credit information, determining whether user has the permission quickly settled accounts；And according to Permission determines the clearing form of user；Wherein clearing unit 904, specifically includes：
First permission unit 9042 is used for when credit information is the credit value of third party's credit platform, according to credit value Whether reach default credit value, determines whether user has the permission quickly settled accounts；Or
Second permission unit 9044 is used for when credit information is the credit category in the account of user, according to credit class Not to be not whether to trust user, determines whether user has the permission quickly settled accounts；
Receiving unit 906, the instruction of checking out for receiving user terminal transmission；
Extraction unit 908 is taken for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of user and information of making the rounds of the wards Include rent settlement amounts with settlement information；
Confirmation unit 910, for when rent settlement amounts are greater than or equal to required room lodging expense, confirming hand of checking out It is continuous to complete and send information of successfully checking out to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage product When, whether it has been paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；
Push unit 912, for when it is not pay to confirm result, pushing information to be paid to user terminal；
Unit of credit 914, for when it is to have paid to confirm result, increasing corresponding integral and letter in the account of user With value.
In this embodiment, when user moves in hotel for the first time, third party's credit can be retrieved by the identity information of user Platform gets the credit value of user, when credit value reaches default credit value, it is determined that and user has the permission quickly settled accounts, And when credit value is less than default credit value, it is determined that user does not have the permission quickly settled accounts.And when user moves in hotel extremely After lacking once, or have become the member in hotel, when moving in again, account internal standard can be got by the identity information of user The credit category of note directly judges the permission of user by credit category, and when credit category is to trust user, then user has The permission quickly settled accounts, otherwise, user do not have the permission quickly settled accounts.
As shown in Figure 10, the schematic block diagram of hotel's Quick house giving-back system according to still another embodiment of the invention.Wherein, Hotel's Quick house giving-back system 1000, including：
Acquiring unit 1002, for obtaining corresponding credit information according to the identity information of user；
Clearing unit 1004, for according to credit information, determining whether user has the permission quickly settled accounts；And according to Permission determines the clearing form of user；Wherein clearing unit 1004, specifically includes：
First permission unit 10042 is used for when credit information is the credit value of third party's credit platform, according to credit value Whether reach default credit value, determines whether user has the permission quickly settled accounts；Or
Second permission unit 10044 is used for when credit information is the credit category in the account of user, according to credit class Not to be not whether to trust user, determines whether user has the permission quickly settled accounts；
Prompt unit 1006, for when determining that user has the permission quickly settled accounts, prompting user without paying cash pledge；
Receiving unit 1008, the instruction of checking out for receiving user terminal transmission；
Extraction unit 1010, for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of user and information of making the rounds of the wards, Disbursement and sattlement information includes rent settlement amounts；
Confirmation unit 1012, for when rent settlement amounts are greater than or equal to required room lodging expense, confirmation to be checked out Formality is completed and sends information of successfully checking out to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage object When product, whether it has been paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；
Push unit 1014, for when it is not pay to confirm result, pushing information to be paid to user terminal；
Unit of credit 1016, for when it is to have paid to confirm result, increase in the account of user corresponding integral and Credit value.
In this embodiment, when determining that user has the permission quickly settled accounts, prompt user without paying cash pledge, preferably Ground, user can also be prompted, which to make the rounds of the wards without waiting, directly to check out.In this way user can quickly move in, Quick house giving-back, on the one hand Enhance customer trust, reduce transaction cost, on the other hand greatly reduce settlement time, promoted hotel efficiency of operation and Benefit.
In one embodiment of the invention, it is preferable that confirmation unit 1012 is additionally operable to pushing information to be paid to use After the step of family terminal, it is in default time of payment and then secondary confirmation goods for consumption and/or the corresponding expense of damage product It is no to be paid for；And unit of credit 1016, it is additionally operable to confirm result still to be when not paying, directly by the credit information mark of user Note is trustless user, and goods for consumption and/or damage product and its corresponding expense are recorded as debt in account.
In this embodiment, after pushing information to user terminal to be paid, by presetting the time of payment, if user Again without payment consumption article and/or the corresponding expense of damage product, it is believed that user refuses to pay, then directly by the use The credit category at family is labeled as trustless user, while recording debt entry in member's account and (including at least goods for consumption And/or damage product and its corresponding expense).When the credit category of user is trustless user, which moves in again It, will be without the permission quickly settled accounts when hotel.
In one embodiment of the invention, it is preferable that confirmation unit 1012 is additionally operable to：User terminal is being received again Payment information when, payment amount is confirmed according to payment information, and deducts debt from payment amount first.
In this embodiment, when the credit category of user is trustless user, which handles again moves in hotel, Collect the corresponding cash pledge in room；Preferably, system, which can be automatically reminded to the receptionist personnel user, had guest room to consume and refuse last time Payment bill；When receiving the payment information of the user, payment amount is confirmed, and deduct last time first from payment amount and owe Money, in this way it is possible to prevente effectively from the economic loss in hotel.
As shown in figure 11, the schematic block diagram of hotel's Quick house giving-back system according to still another embodiment of the invention.Wherein, Hotel's Quick house giving-back system 1100, including：
Acquiring unit 1102, for obtaining corresponding credit information according to the identity information of user；
Clearing unit 1104, for according to credit information, determining whether user has the permission quickly settled accounts；And according to Permission determines the clearing form of user；Wherein clearing unit 1104, specifically includes：
Permission unit 11042, for when credit information be third party's credit platform credit value when, according to credit value whether Reach default credit value, determines whether user has the permission quickly settled accounts；Or
Permission unit 11044, when credit information be user account in credit category when, according to credit category whether be Trust user, determines whether user has the permission quickly settled accounts；
Prompt unit 1106, for when determining that user has the permission quickly settled accounts, prompting user without paying cash pledge；
Receiving unit 1108, the instruction of checking out for receiving user terminal transmission；
Extraction unit 1110, for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of user and information of making the rounds of the wards, Disbursement and sattlement information includes rent settlement amounts；
Confirmation unit 1112, for when rent settlement amounts are greater than or equal to required room lodging expense, confirmation to be checked out Formality is completed and sends information of successfully checking out to user terminal；And when information of making the rounds of the wards includes goods for consumption and/or damage object When product, whether it has been paid for according to disbursement and sattlement validation of information goods for consumption and/or the corresponding expense of damage product；
Push unit 1114, for when it is not pay to confirm result, pushing information to be paid to user terminal；
Unit of credit 1116, for when it is to have paid to confirm result, increase in the account of user corresponding integral and Credit value；
Confirmation unit 1112 is additionally operable to after pushing the step of information to be paid is to user terminal, in default payment Between and then secondary confirmation goods for consumption and/or the corresponding expense of damage product whether be paid for；And unit of credit 1116, Be additionally operable to confirm result still is when not paying, the credit information of user to be directly labeled as trustless user, and in account Goods for consumption and/or damage product and its corresponding expense are recorded as debt；
Confirmation unit 1112 is additionally operable to, when receiving the payment information of user terminal again, according to payment information be confirmed Payment amount, and debt is deducted from payment amount first；
Setting unit 1118 for corresponding favor information to be arranged according to integral, and pushes to user terminal；And according to The time of payment is preset in credit value setting.
In this embodiment, it when user, which enjoys, the quickly clearing service such as exempts from cash pledge, exempts to make the rounds of the wards, is carried out in hotel room When consuming or being damaged to the article in hotel room, with reference to the amount of money of each article of hotel room, hotel can be passed through The APP pages or the payment page of wechat public platform are paid, and after the completion of payment, system can be identified, for such behavior Corresponding integral (and/or credit value) can be increased in the account of member, and corresponding preferential according to integral setting, such as guest room Coupon, accumulated point exchanging prize or corresponding discount etc. is carried out when guest handles and move in next time, so as to increase client Viscosity and participation, allow guest feel hotel service enjoyment.And be arranged according to credit value and preset the time of payment, it can be with Understand ground, credit value is higher, and the default time of payment is longer, it is further preferred that being that user opens more power according to credit value Limit, for example, without pay rent can reservation, and enjoy quickly clearing service etc., this measure can allow customer to experience hotel Trust, further increase the viscosity and participation of client, allow guest feel hotel service enjoyment.
In any of the above-described embodiment, it is preferable that unit of credit is additionally operable to：When credit value increases continuously and increases to default When value, then credit category is revised as trusting user from trustless user.
In this embodiment, when credit value increases continuously and is added to preset value, then by credit category from trustless User is revised as trusting user.When continuously damaging without consumption, article for example, working as customer, or actively being paid three times, then The credit category of the user is revised as trust user from trustless user, you can exempt from as other trust customers to enjoy Cash pledge, the service of Quick house giving-back.
As shown in figure 12, the flow diagram of hotel's Quick house giving-back method of a specific embodiment according to the present invention. Wherein, hotel's Quick house giving-back method, including：
Step 1202, customer goes to hotel to handle and exempts from cash pledge and move in；
Step 1204, customer goes to room after taking CUSTOM HOUSE HOTEL；
Step 1206, when consuming hotel room article or damage relative article by singly being paid；
Step 1208, crm system records customer payment situation and increases the account of customer and integrates；
Step 1210, it can check out after giving CUSTOM HOUSE HOTEL to foreground when customer checks out；
Step 1212, as customer has consumption arrearage, waiter to carry out urging money to customer；
Step 1214, it for the user of non-payment, can be reminded when next time moves in.
In this embodiment, cash pledge is exempted to hotel, exempts to make the rounds of the wards and quickly moves in, the application checked out can greatly speed up and handle The speed and efficiency moved in, improve the trust of customer, at the same handle check out when, without making the rounds of the wards, can save at this time The time for going customer to wait for, floor attendant are also not required to stop the room that work steering at hand is checked out and make the rounds of the wards, save significantly Save the time of waiter, while application CRM (Customer relationship management, customer relation management system System), track and remind unpaid customer to pay the bill, the application of such scheme greatly strengthens the experience sense of customer, is promoted The efficiency of service in hotel.
As shown in figure 13, the schematic diagram of computer equipment according to an embodiment of the invention.Wherein, which sets Standby 1 includes：Memory 12, processor 14 and it is stored in the computer program that can be run on memory 12 and on processor 14, Processor 14 is used to execute the step of hotel's Quick house giving-back method such as any one of above-described embodiment.
Computer equipment 1 provided by the invention, including processor 14 for executing as any in above-described embodiment The step of hotel's Quick house giving-back method of item, thus the computer equipment 1 can realize hotel's Quick house giving-back method whole Advantageous effect repeats no more.
The invention also provides a kind of computer readable storage mediums, are stored thereon with computer program, computer program The step of hotel's Quick house giving-back method such as any one of above-described embodiment is realized when being executed by processor.
Computer readable storage medium provided by the invention, the computer program stored thereon are realized when being executed by processor As any one of above-described embodiment hotel Quick house giving-back method the step of, thus the computer readable storage medium can be real The advantageous effect of the hotels Xian Gai Quick house giving-back method whole, repeats no more.
The foregoing is only a preferred embodiment of the present invention, is not intended to restrict the invention, for the skill of this field For art personnel, the invention may be variously modified and varied.All within the spirits and principles of the present invention, any made by repair Change, equivalent replacement, improvement etc., should all be included in the protection scope of the present invention.

Claims (10)

1. a kind of hotel's Quick house giving-back method is applied to hotel service device, which is characterized in that hotel's Quick house giving-back method packet It includes：
Receive the instruction of checking out that user terminal is sent；
It is obtained based on instruction of checking out and extracts the disbursement and sattlement information of the user and information of making the rounds of the wards, the disbursement and sattlement packet Include rent settlement amounts；
When the rent settlement amounts are greater than or equal to required room lodging expense, confirm that check-out is completed and sends success Information of checking out is to user terminal；And
When the information of making the rounds of the wards includes goods for consumption and/or damage product, according to the disbursement and sattlement validation of information Whether goods for consumption and/or the corresponding expense of damage product have been paid for；
When it is not pay to confirm result, information to be paid is pushed to the user terminal；
When it is to have paid to confirm result, increase corresponding integral and credit value in the account of the user.
2. Quick house giving-back method in hotel's according to claim 1, which is characterized in that described to receive moving back for user terminal transmission Before the step of room instructs, hotel's Quick house giving-back method further includes：
Corresponding credit information is obtained according to the identity information of user；
According to the credit information, determine whether the user has the permission of Quick house giving-back；And
According to the permission, the clearing form of the user is determined.
3. Quick house giving-back method in hotel's according to claim 2, which is characterized in that it is described according to the credit information, really Whether the fixed user has the step of permission of Quick house giving-back, including：
When the credit information is the credit value of third party's credit platform, whether default credit is reached according to the credit value Value, determines whether the user has the permission of Quick house giving-back；Or
Whether it is to trust to use according to the credit category when the credit information is the credit category in the account of the user Family, determines whether the user has the permission of Quick house giving-back.
4. Quick house giving-back method in hotel's according to any one of claim 1 to 3, which is characterized in that waited in the push After the step of payment information to user terminal, hotel's Quick house giving-back method further includes：
After the default time of payment, reaffirm whether the goods for consumption and/or the corresponding expense of damage product have been paid for, The confirmation result is still when not paying, and the credit category of the user is directly labeled as trustless user, and The goods for consumption and/or damage product and its corresponding expense are recorded as debt in the account.
5. a kind of hotel's Quick house giving-back system is applied to hotel service device, which is characterized in that hotel's Quick house giving-back system packet It includes：
Receiving unit, the instruction of checking out for receiving user terminal transmission；
Extraction unit, it is described for being obtained based on instruction of checking out and extracting the disbursement and sattlement information of the user and information of making the rounds of the wards Disbursement and sattlement information includes rent settlement amounts；
Confirmation unit, for when the rent settlement amounts are greater than or equal to required room lodging expense, confirming check-out It completes and sends information of successfully checking out to user terminal；And when the information of making the rounds of the wards includes goods for consumption and/or damage object When product, whether it has been paid for according to goods for consumption described in the disbursement and sattlement validation of information and/or the corresponding expense of damage product；
Push unit, for when it is not pay to confirm result, pushing information to be paid to the user terminal；
Unit of credit, for when it is to have paid to confirm result, increasing corresponding integral and credit in the account of the user Value.
6. Quick house giving-back system in hotel's according to claim 5, which is characterized in that further include：
Acquiring unit, for before receiving the instruction of checking out that user terminal is sent, being obtained and being corresponded to according to the identity information of user Credit information；
Clearing unit, for according to the credit information, determining whether the user has the permission of Quick house giving-back；And
According to the permission, the clearing form of the user is determined.
7. Quick house giving-back system in hotel's according to claim 6, which is characterized in that the clearing unit specifically includes：
First permission unit is used for when the credit information is the credit value of third party's credit platform, according to the credit value Whether reach default credit value, determines whether the user has the permission of Quick house giving-back；Or
Second permission unit is used for when the credit information is the credit category in the account of the user, according to the letter Whether it is to trust user with classification, determines whether the user has the permission of Quick house giving-back.
8. Quick house giving-back system in hotel's according to any one of claims 5 to 7, which is characterized in that
The confirmation unit is additionally operable to after the step of push information to be paid is to user terminal, in default payment Between and then it is secondary confirm whether the goods for consumption and/or the corresponding expense of damage product have been paid for, and
The unit of credit, it is when not paying, directly by the credit information of the user to be additionally operable to the confirmation result still It is labeled as trustless user, and remembers the goods for consumption and/or damage product and its corresponding expense in the account Record is debt.
9. Quick house giving-back system in hotel's according to claim 8, which is characterized in that further include：
Setting unit for corresponding favor information to be arranged according to the integral, and pushes to user terminal；And according to described The default time of payment is arranged in credit value.
10. Quick house giving-back system in hotel's according to claim 9, which is characterized in that the unit of credit is additionally operable to：
When the credit value increases continuously and increases to preset value, then the credit category is revised as from trustless user Trust user.
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