CN107203626B - Business process management method and system - Google Patents
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- CN107203626B CN107203626B CN201710388802.8A CN201710388802A CN107203626B CN 107203626 B CN107203626 B CN 107203626B CN 201710388802 A CN201710388802 A CN 201710388802A CN 107203626 B CN107203626 B CN 107203626B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
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- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
Abstract
The invention discloses a business process management method and a system, comprising setting a basic information model of a business model on a display interface; visually defining a process and a form thereof, and associating the business model with the process; analyzing the process and the form thereof to obtain process information; and reading the process information by the workflow engine, and circulating the process according to the business model and the process information. Therefore, the business model, the flow and the form are customized, the business model is independent of the business form and the business flow, and the one set of business model is suitable for multiple sets of business flows and has better compatibility and customizability.
Description
Technical Field
The present invention relates to the field of business process technologies, and in particular, to a business process management method and system.
Background
With the continuous development of global networking and informatization, work needs to be decomposed into well-defined tasks and roles, the tasks are executed and monitored according to certain processes and rules, and a business process management system can well complete the work. The business process management system is an automatic operation process, and is characterized in that participants take actions on files, information and tasks according to rules and transmit the actions among the participants, so that enterprises are helped to carry out process management, the process operation time is shortened, the customer requirements are quickly reflected, the flexible control circulation requirements are met, the progress of work is effectively monitored, the internal information communication transmission efficiency is enhanced, the management cost is effectively reduced, and the work efficiency and the competitiveness of the enterprises are improved.
However, if the user needs to change the process later, the existing business process management system cannot ensure the compatibility of the new process and the old process, and the process upgrading has a barrier; and the flow node function of the existing business flow management system is relatively single, and various special customization requirements cannot be met. The prior art therefore has drawbacks and needs to be improved and developed.
Disclosure of Invention
In order to solve the problems in the prior art, embodiments of the present invention provide a method and a system for managing a business process. The technical scheme is as follows:
in one aspect, a method for business process management includes:
setting a basic information model of a business model on a display interface;
visually defining a process and a form thereof, and associating the business model with the process;
analyzing the process and the form thereof to obtain process information;
and reading the process information by the workflow engine, and circulating the process according to the business model and the process information.
Further, the step of reading the process information by the workflow engine and circulating the process according to the business model and the process information includes:
the workflow engine reads the flow information and acquires flow hooks through the flow information, wherein the flow hooks comprise a thread initialization hook, a thread circulation hook and a thread storage hook;
processing the flow hook to generate a circulation thread and form data thereof;
and processing the next process node until the process is finished.
Further, before the step and the associating the business model and the process, the method further comprises:
and when the associated preset service model exists in the process, replacing the preset service model with the set service model.
Further, the step of reading the process information and circulating the business process according to the business model and the process information by the workflow engine specifically includes:
triggering a workflow engine to start executing a process;
when the flow is a child process, recording the process number and the thread number of a parent process, and transmitting the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process;
reading information of a first node of the process, and performing thread initialization;
the workflow engine analyzes the initialized hook information according to the information of the first node, associates the process with the service model and the role information, and displays the information on a form;
setting form information through a visual display interface, and reading the form information by a workflow engine;
the workflow engine carries out node circulation and expands the process according to the hook information of the node called by the user;
and reading the information of the next node to perform process circulation until the last node.
Further, after the step of reading the information of the next node and performing process flow until the last node, the method includes:
when the process has a parent process, continuing to execute the circulation of the parent process according to the recorded process number and the process number of the parent process until the process is finished;
and when the process has no parent process, ending the process.
Further, the visually defining a process and a form thereof, and associating the business model with the process specifically include:
starting a flow form self-defining module, associating the service model with the flow, and setting parameter information;
when the process is a new process, reading the parameter information by a workflow engine, wherein the parameter information comprises role information, business model hook information and business model form information of a role definition module; when the flow is not a new flow, the workflow engine reads the parameter information of the old flow;
and drawing a flow, defining a form, defining a role and defining node information according to the parameter information.
In another aspect, a business process management system includes:
the business model self-defining module is used for setting a basic information model of the business model on a display interface;
the flow form definition module is used for visually defining a flow and a form thereof and associating the business model with the flow;
the flow information generating module is used for analyzing the flow and the form thereof to obtain flow information;
and the workflow engine is used for reading the process information and circulating the process according to the business model and the process information.
Further, the workflow engine includes:
the flow information reading module is used for reading the flow information and acquiring a flow hook through the flow information, wherein the flow hook comprises a thread initialization hook, a thread circulation hook and a thread storage hook;
the data generation module is used for processing the flow hook so as to generate a circulation thread and form data thereof;
and the flow module is used for processing flow node flow until the flow is finished.
Further, the flow form definition module is further configured to:
and when the associated preset service model exists in the process, replacing the preset service model with the set service model.
Further, the workflow engine includes:
the triggering module is used for triggering the workflow engine to start executing a business process;
the judging module is used for recording the process number and the thread number of the parent process when the flow is the child process, and transmitting the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process;
the thread initialization module is used for reading the information of the first node of the process and performing thread initialization;
the initialized hook information generating module is used for analyzing the initialized hook information according to the information of the first node, associating the process with the service model information and the role information and displaying the process on a form;
the form information reading module is used for setting form information through a visual display interface and reading the form information;
the node circulation module is used for carrying out node circulation and expanding the flow according to the hook information of the node called by the user;
and the process flow module is used for reading the information of the next node to perform process flow until the last node.
Further, the judging module is further configured to, when the process has a parent process, continue to execute the circulation of the parent process according to the recorded process number and the recorded process number of the parent process until the process is ended; when there is no parent process, then the process ends.
Further, the flow form definition module includes:
the parameter setting module is used for starting a form flow self-defining module, associating the business model with the flow and setting parameter information, wherein the parameter information comprises role information, business model hook information and business model form information of the role definition module;
the flow drawing module is used for drawing a flow according to the parameter information;
the form definition module is used for defining a form according to the parameter information;
and the role definition module is used for defining roles according to the parameter information.
The business process management method and the system set the basic information model of the business model on the display interface; visually defining a process and a form thereof, and associating the business model with the process; analyzing the process and the form thereof to obtain process information; and reading the process information by the workflow engine, and circulating the process according to the business model and the process information. Therefore, the business model, the flow and the form are customized, the business model is independent of the business form and the business flow, one set of business model is suitable for a plurality of sets of business flows, the compatibility of old flows and process upgrading is good, the business model is independent of the business flow, non-research and development personnel can define and modify the flow by themselves, and the customization requirement can be met.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
FIG. 1 is a flow chart of a business process management method according to a first embodiment of the present invention;
fig. 2 is a detailed flowchart of step S104 of the business process management method in the first embodiment;
fig. 3 is another specific flowchart of step S104 of the business process management method in the first embodiment;
fig. 4 is a detailed flowchart of step S102 of the business process management method in the first embodiment;
FIG. 5 is a block diagram of a business process management system according to a second embodiment of the present invention;
FIG. 6 is a block diagram illustrating a workflow engine of a business process management system according to a second embodiment of the present invention;
fig. 7 is a specific structural block diagram of a flow form definition module of a business flow management system according to a second embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
Example one
As shown in fig. 1, the method for managing a business process according to the embodiment of the present invention includes:
step S101: and setting a basic information model of the business model on a display interface.
Specifically, basic information of the business model is set on a display interface through a business model self-defining module, and the basic information model comprises set business model types, such as attendance types or system alarm types, a plurality of processes included by the business, information of roles in the processes and the like.
Step S102: and visually defining a process and a form thereof, and associating the business model with the process.
Specifically, the process and the form thereof are visually defined, the business model is associated with the process, so that a user has a corresponding process after selecting the business model, and the process and the form thereof are visually defined, so that the user can conveniently and simply set and define the process and the form thereof, and can operate without programming basis.
Before the step and the association of the business model and the process, the method further comprises the following steps: and when the associated preset service model exists in the process, replacing the preset service model with the set service model, so as to avoid the condition that the preset service model is wrong and the preset service model cannot be associated with the visually defined process.
Step S103: and analyzing the process and the form thereof to obtain process information.
The process information may include node data, role data, process flow control data, and the like required by the process.
Step S104: and reading the process information by the workflow engine, and circulating the process according to the business model and the process information.
The workflow engine is a part of the application system, provides core solutions for determining information transfer routing, content levels and the like according to different roles, division and conditions and having a determining function on each application system, and comprises important functions of node management, flow direction management, process sample management and the like of a process.
The business process management method of the embodiment of the invention self-defines the business model, the flow and the form, and the business model is independent of the business form and the business flow, so that one set of business model can be suitable for a plurality of sets of business flows, has better compatibility with the old flow and the flow upgrade, is independent of the business flow, can self-define and modify the flow by non-research and development personnel, and can meet the customization requirement.
In an embodiment, referring to fig. 2, the step of reading the flow information by the workflow engine of step S104 in the embodiment corresponding to fig. 1, and performing flow circulation according to the business model and the flow information may specifically include:
step S105: and reading the flow information by the workflow engine, and acquiring a flow hook through the flow information, wherein the flow hook comprises a thread initialization hook, a thread circulation hook and a thread storage hook.
Step S106: and processing the flow hook, thereby generating a circulation thread and form data thereof.
Step S107: and processing the next process node until the process is finished.
Specifically, the process may include a plurality of process nodes, and the process is terminated after all the process nodes are processed.
The service flow management method of the invention carries out node circulation through the workflow engine, expands the flow according to the hook information of the node called by the user, can carry out self-defined expansion on the flow, improves the user experience, and the flow circulation adopts the mode of calling the flow hook, has no influence on the old service system and the code, and the old service system can be conveniently changed into the service flow management mode in the embodiment.
In another embodiment, as shown in fig. 3, step S104 of fig. 1 corresponds to the embodiment: the reading of the process information by the workflow engine, and the performing of the business process according to the business model and the process information may specifically include:
step S201: triggering a workflow engine to start executing a process;
step S202: when the flow is a child process, recording the process number and the thread number of a parent process, and transmitting the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process.
Step S203: reading information of a first node of the process, and performing thread initialization;
step S204: the workflow engine analyzes the initialized hook information according to the information of the first node, associates the process with the service model and the role information and displays the process on a form;
step S205: setting form information through a visual display interface, and reading the form information by a workflow engine;
step S206: the workflow engine carries out node circulation and expands the process according to the hook information of the node called by the user;
step S207: reading the information of the next node to perform process circulation until the last node;
step S208: when the process has a parent process, continuing to execute the circulation of the parent process according to the recorded process number and the process number of the parent process until the process is finished;
step S209: and when the process has no parent process, ending the process.
The business process management method strengthens the correlation among the processes through the mutual correlation of the parent processes and the child processes, and the process engine can completely record the process flow situation and the operation records of each process node, thereby avoiding the loss of the historical data of the process flow.
In one embodiment, as shown in fig. 4, step S102 in fig. 1 corresponds to the embodiment: the visually defining a process and a form thereof, and associating the business model with the process may specifically include:
step S301: starting a flow form self-defining module, associating the service model with the flow, and setting parameter information;
step S302: when the process is a new process, reading the parameter information by a workflow engine, wherein the parameter information comprises role information, business model hook information and business model form information of a role definition module; when the flow is not a new flow, the workflow engine reads the parameter information of the old flow;
step S303: and drawing a flow, defining a form, defining a role and defining node information according to the parameter information.
The flow definition in the embodiment of the invention takes roles as guidance, realizes the combination of the flow definition and the form definition, and improves the user experience.
According to the embodiment of the invention, whether the flow is a new flow is judged, so that the addition of the newly added flow is realized, and the user experience is improved.
The method for adding the flow to the user comprises the following steps:
step S401: opening a visual form, and drawing the form by associating the business model;
step S402: setting role information of a process;
step S403: drawing a flow chart guided by the role according to the role information;
step S404: defining form information of the process nodes and defining user-defined extension information of the process nodes;
step S405: and finishing the drawing of the flow, generating and storing information data operated by the workflow engine.
In the service process management of the implementation, a user sets role information of a process in a visual form; drawing a flow chart guided by the role according to the role information; form information of the process nodes is defined, and user-defined expansion information of the process nodes is defined, so that a newly added process is visually realized, and user experience is improved.
The method for changing the flow by the user comprises the following steps:
step S501: opening a visual form, and drawing the form by associating the business model;
step S502: reading definition information of an old process by a workflow engine and displaying the definition information on a display interface;
step S503: modifying the definition information of the process on a display interface by a user;
step S504: and generating and storing new flow and form data.
In the service process management method, the user generates a new process by visually modifying the definition information of the process, and the user experience is improved.
Example two
As shown in fig. 5, an embodiment of the present invention further provides a business process management system 10, which includes a business model self-defining module 11, a process form defining module 13, a process information generating module 14, and a workflow engine 15, where the process information generating module and the workflow engine can perform information circulation with each other, where:
the business model self-defining module 11 is used for setting a basic information model of the business model on a display interface;
specifically, basic information of the business model is set on a display interface through a business model self-defining module, and the basic information model comprises set business model types, such as attendance types or system alarm types, a plurality of processes included by the business, information of roles in the processes and the like.
The flow form definition module 13 is used for visually defining a flow and a form thereof and associating the business model with the flow;
specifically, the process and the form thereof are visually defined, the business model is associated with the process, so that a user has a corresponding process after selecting the business model, and the process and the form thereof are visually defined, so that the user can conveniently and simply set and define the process and the form thereof, and can operate without programming basis.
Before the step and the association of the business model and the process, the method further comprises the following steps: and when the associated preset service model exists in the process, replacing the preset service model with the set service model, so as to avoid the condition that the preset service model is wrong and the preset service model cannot be associated with the visually defined process.
A flow information generating module 14, configured to analyze the flow and the form thereof to obtain flow information;
the process information may include node data, role data, process flow control data, and the like required by the process.
And the workflow engine 15 is configured to read the process information, and perform flow circulation according to the service model and the process information.
The workflow engine is a part of the application system, provides core solutions for determining information transfer routing, content levels and the like according to different roles, division and conditions and having a determining function on each application system, and comprises important functions of node management, flow direction management, process sample management and the like of a process.
The business process management system of the embodiment of the invention self-defines the business model, the flow and the form, and the business model is independent of the business form and the business flow, so that one set of business model can be suitable for a plurality of sets of business flows, has better compatibility with the old flow and the flow upgrade, is independent of the business flow, can self-define and modify the flow by non-research and development personnel, and can meet the customization requirement.
Continuing to refer to FIG. 5, in one embodiment, the workflow engine 15 may include:
and the flow information reading module 151 is configured to read the flow information by the workflow engine, and obtain a flow hook through the flow information, where the flow hook includes a thread initialization hook, a thread circulation hook, and a thread storage hook.
And the data generation module 152 is configured to perform hook processing on the flow, so as to generate a circulation thread and form data thereof.
And the flow module 153 is configured to process flow node flow until the flow is finished.
Specifically, the process may include a plurality of process nodes, and the process is terminated after all the process nodes are processed. The service flow management system carries out node circulation through the workflow engine, expands the flow according to the hook information of the node called by the user, can carry out custom expansion on the flow, provides user experience, adopts a flow hook calling mode for flow circulation, has no influence on an old service system and codes, and can be conveniently changed into a service flow management mode in the embodiment.
Referring to fig. 6, in another embodiment, the workflow engine 15 may include:
the triggering module 21 is used for triggering the workflow engine to start executing a process;
the judging module 22 is configured to record the process number and the thread number of the parent process when the flow is the child process, and transmit the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process.
A thread initialization module 23, configured to read information of a first node of the process, and perform thread initialization;
the initialized hook information generating module 24 is used for analyzing the initialized hook information by the workflow engine according to the information of the first node, associating the process with the business model information and the role information, and displaying the business model information and the role information on a form;
the form information reading module 25 is used for setting form information through a visual display interface, and a workflow engine reads the form information;
the node circulation module 26 is used for the workflow engine to circulate nodes and expand the flow according to the hook information of the nodes called by the user;
a process flow module 27, configured to read information of a next node to perform process flow until a last node;
further, the determining module 22 is further configured to:
when the process has a parent process, continuing to execute the circulation of the parent process according to the recorded process number and the process number of the parent process until the process is finished; when there is no parent process, then the process ends.
The business process management system strengthens the correlation among the processes through the mutual correlation of the parent processes and the child processes, and the process engine can completely record the process flow situation and the operation records of each process node, thereby avoiding the loss of the historical data of the process flow.
Referring to fig. 7, in an embodiment, the flow form definition module 13 includes:
the parameter setting module 31 is configured to start a form flow self-defining module, associate the service model with the flow, and set parameter information, where the parameter information includes role information of a role definition module, service model hook information, and service model form information;
the flow drawing module 32 is used for drawing a flow according to the parameter information;
the form definition module 33 is used for defining a form according to the parameter information;
and the role definition module 34 is used for defining roles according to the parameter information.
According to the business process management system provided by the embodiment of the invention, the process definition takes roles as guidance, the combination of the process definition and the form definition is realized, and the user experience is improved.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.
Claims (10)
1. A business process management method is characterized by comprising the following steps:
setting a basic information model of a business model on a display interface;
visually defining a process and a form thereof, and associating the business model with the process;
analyzing the process and the form thereof to obtain process information;
the workflow engine reads the process information and carries out flow circulation according to the business model and the process information, and the steps specifically comprise:
triggering a workflow engine to start executing a process;
when the flow is a child process, recording the process number and the thread number of a parent process, and transmitting the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process;
reading information of a first node of the process, and performing thread initialization;
the workflow engine analyzes the initialized hook information according to the information of the first node, associates the process with the service model and the role information, and displays the information on a form;
setting form information through a visual display interface, and reading the form information by a workflow engine;
the workflow engine carries out node circulation and expands the process according to the hook information of the node called by the user;
and reading the information of the next node to perform process circulation until the last node.
2. The business process management method of claim 1, wherein the step of the workflow engine reading the process information and performing a flow of the process according to the business model and the process information comprises:
the workflow engine reads the flow information and acquires flow hooks through the flow information, wherein the flow hooks comprise a thread initialization hook, a thread circulation hook and a thread storage hook;
processing the flow hook to generate a circulation thread and form data thereof;
and processing the next process node until the process is finished.
3. The business process management method of claim 1, further comprising, prior to said step and associating said business model with said process:
and when the associated preset service model exists in the process, replacing the preset service model with the set service model.
4. The business process management method of claim 1, wherein the step of reading the information of the next node for process flow until the last node is followed by:
when the process has a parent process, continuing to execute the circulation of the parent process according to the recorded process number and the process number of the parent process until the process is finished;
and when the process has no parent process, ending the process.
5. The business process management method of claim 1, wherein the step of visually defining the process and its form and associating the business model with the process specifically comprises:
starting a flow form self-defining module, associating the service model with the flow, and setting parameter information;
when the process is a new process, reading the parameter information by a workflow engine, wherein the parameter information comprises role information, business model hook information and business model form information of a role definition module; when the flow is not a new flow, the workflow engine reads the parameter information of the old flow;
and drawing a flow, defining a form, defining a role and defining node information according to the parameter information.
6. A business process management system, comprising:
the business model self-defining module is used for setting a basic information model of the business model on a display interface;
the flow form definition module is used for visually defining a flow and a form thereof and associating the business model with the flow;
the flow information generating module is used for analyzing the flow and the form thereof to obtain flow information;
the workflow engine is used for reading the process information and circulating the process according to the business model and the process information; the workflow engine includes:
the triggering module is used for triggering the workflow engine to start executing a business process;
the judging module is used for recording the process number and the thread number of the parent process when the flow is the child process, and transmitting the process number and the thread number of the current process to the parent process for recording; or when the flow is a non-child process, recording the process number and the thread number of the parent process;
the thread initialization module is used for reading the information of the first node of the process and performing thread initialization;
the initialized hook information generating module is used for analyzing the initialized hook information according to the information of the first node, associating the process with the service model information and the role information and displaying the process on a form;
the form information reading module is used for setting form information through a visual display interface and reading the form information;
the node circulation module is used for carrying out node circulation and expanding the flow according to the hook information of the node called by the user;
and the process flow module is used for reading the information of the next node to perform process flow until the last node.
7. The business process management system of claim 6 wherein said workflow engine comprises:
the flow information reading module is used for reading the flow information and acquiring a flow hook through the flow information, wherein the flow hook comprises a thread initialization hook, a thread circulation hook and a thread storage hook;
the data generation module is used for processing the flow hook so as to generate a circulation thread and form data thereof;
and the flow module is used for processing flow node flow until the flow is finished.
8. The business process management system of claim 6 wherein the process form definition module is further configured to:
and when the associated preset service model exists in the process, replacing the preset service model with the set service model.
9. The business process management system of claim 6, wherein the determining module is further configured to, when the process has a parent process, continue to execute the flow of the parent process until the process is ended according to the recorded process number and process number of the parent process; when there is no parent process, then the process ends.
10. The business process management system of claim 6 wherein the process form definition module comprises:
the parameter setting module is used for starting a form flow self-defining module, associating the business model with the flow and setting parameter information, wherein the parameter information comprises role information, business model hook information and business model form information of the role definition module;
the flow drawing module is used for drawing a flow according to the parameter information;
the form definition module is used for defining a form according to the parameter information;
and the role definition module is used for defining roles according to the parameter information.
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| CN112365199A (en) * | 2020-12-10 | 2021-02-12 | 深圳迅策科技有限公司 | Financial business dynamic flow processing method, system and device |
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