CN107046679A - A kind of system and method for the real time service calling based on mobile phone - Google Patents
A kind of system and method for the real time service calling based on mobile phone Download PDFInfo
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- CN107046679A CN107046679A CN201710431247.2A CN201710431247A CN107046679A CN 107046679 A CN107046679 A CN 107046679A CN 201710431247 A CN201710431247 A CN 201710431247A CN 107046679 A CN107046679 A CN 107046679A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/023—Services making use of location information using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/245—Query processing
- G06F16/2455—Query execution
- G06F16/24552—Database cache management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- Computer Networks & Wireless Communication (AREA)
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- Databases & Information Systems (AREA)
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- Computational Linguistics (AREA)
- Data Mining & Analysis (AREA)
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- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
A kind of system of the real time service calling based on mobile phone, the system of real time service calling, including user terminal, the service side's cell-phone customer terminal being connected respectively with communication server；Realize the real-time, interactive of user and service side；Its method of calling comprises the following steps：1) start user terminal, the positional information of user is sent to communication server；2) communication server sends the positional information and information on services of service side to user；3) subscription client shows the nearby position of service side's client and information on services；4) service side is grouied busy in real time/reservation, and communication server distributes order to neighbouring service side；If 5) after user's selection service side, set up between user terminal and service side's client it is point-to-point dock, show sequence information, realize real time phone call；6) order is completed after confirming through both sides, if a side does not confirm, by user reselect place, service content after issue order；The characteristics of with the time of saving, with strong points, real-time, interactive.
Description
Technical field
Real-time calls technical field, more particularly to a kind of real time service calling based on mobile phone are serviced the present invention relates to one kind
System and method.
Background technology
At present, service industry is as the important component of national economy, and the importance of service trade increasingly highlights, into
The important symbol of important motivity and measurement areas comprehensive competitiveness and modernization level for economic growth.At present, service industry
(maintenance, finishing, housekeeping, removal of home etc.) person has that industry total quality is relatively low, and service quality cannot be ensured after sale, services too late
Shi Xing, often brings many consumption such as economy and time.China urban has been realized in calling service side, but simultaneously
Without the real-time calls system carried out well using mobile phone global position system location information.Some cities, which are also occurred in that, to be based on
The service call scheduling system of global positioning system, but user needed by SMS to central server, then in it is genuinely convinced
Be engaged in device distribution or the service side that manually participates in the distribution, and this mode can not realize the real-time, interactive of user and service side, and user
The short message of transmission is delayed sometimes, or even can not reach server, causes user to wait for a long time, service side does not have order
Wait, both sides are a kind of losses.
The content of the invention
In order to overcome the above-mentioned deficiencies of the prior art, it is an object of the invention to provide a kind of real time service based on mobile phone
The system and method for calling, solves price in the request for being unable to real-time response existed between user and service side, service process
Various problems that are opaque, not ensureing after sale；It can not only be real for the service side near user's request real-time calls user
The real-time, interactive of existing user and service side, solve the various problems in service process；With saving time, with strong points, real
When the characteristics of interact.
To achieve the above object, the present invention uses following scheme：
It is a kind of based on mobile phone real time service calling system, include be connected respectively with communication server user terminal,
Service side's cell-phone customer terminal；Include database in communication server, database is connected with data cache module；Data buffer storage mould
Block is connected by central processing module with server end wireless communication module；Server end wireless communication module and cell-phone customer terminal
Wireless network communication module be connected；Wireless network communication module is connected with the data processing module of cell-phone customer terminal；At data
Reason module is connected with GPS module, display module respectively；User terminal is identical with the structure of service side's cell-phone customer terminal,
The mobile phone positioned using wireless network communication, intelligent global.
Described server end wireless communication module, is responsible for realizing with user and service side's mobile phone terminal network transceiving module and believes
Breath interaction.
Described central processing module is used for the message that processing server wireless communication module is received, by the newest of processing
Message is put into data cache module, while reading service side's positional information nearby and service nearby from data cache module again
Sequence information.
Described data cache module constantly writes data to database.
Described database purchase service side and the relevant information of user and the information of real-time, interactive, and constantly more
Newly, in case data analysis and inquiry in the future.
Described GPS module is used for the positioning signal for receiving position location satellite, and resulting positional information is handed over
Handled by data processing module, the data after processing are sent to communication server, Yong Hutong by mobile phone terminal wireless communication module
Cross mobile phone terminal wireless communication module and receive neighbouring service side's positional information that communication server is returned, through data processing module, most
The position of side and service presentation of information are on display module near at last；Service side passes through the wireless telecommunications in service side's client
Module receives the neighbouring Service Order information that communication server is returned, and through data processing module, final sequence information is shown in aobvious
Show in module.
A kind of service real-time calls method based on mobile phone, comprises the following steps：
1) start user terminal software, the positional information of user is sent to communication server；
2) communication server searches service side's client near user, and the positional information kimonos of service side is sent to user
Business information；
3) user terminal shows the nearby position of service side's client and information on services, while carrying out whole city search, and shows
Search result；
4) user selectivity setting fixed price issue in real time/reservation group busy service side, communication server is according to order work
Type distributes order and sends SMS notification or mobile phone informing message informing to related work post type of service side nearby in real time；
After communication server distributes order to neighbouring service side and sends SMS notification or mobile phone informing message informing, Yong Huhuo
Service side can cancel an order, if user or service side cancel an order, and reselecting place, service content by user issues
Order；If user distributes order to neighbouring service side in communication server and to send SMS notification or mobile phone informing message logical
Do not cancelled an order after knowing, neighbouring service side's competition for orders waits user selection service side, if user does not select service side,
Place, service content issue order are reselected by user；
If 5) after user's selection service side, set up between user terminal and service side's client it is point-to-point dock, show
Sequence information, both distances, order flow realizes real time phone call；
6) order is completed after confirming through both sides, if there is a side not confirm, is reselected by user after place, service content
Issue order.
The beneficial effects of the invention are as follows：
Compared with prior art, the present invention without user by SMS to central server, then by central server
Distribution or the service side that manually participates in the distribution；Near user's calling during service side, by the mobile phone of intelligent global alignment system, look into
Look for user service side nearby；Can quickly be set up between user and service side it is point-to-point dock, handle and feed back the mobile phone
Communication server, complete the real-time, interactive of user and service side.
Can realize with master worker's real-time, interactive near user position, save both sides' time, reduce blindness.
Brief description of the drawings
Fig. 1 is present system architecture principle figure.
Fig. 2 is the inventive method schematic flow sheet.
Embodiment
The present invention is described in further detail below in conjunction with the accompanying drawings.
Referring to Fig. 1, a kind of system of the real time service calling based on mobile phone includes what is be connected respectively with communication server
User terminal, service side's cell-phone customer terminal；Include database in communication server, database is connected with data cache module；Number
It is connected according to cache module by central processing module with server end wireless communication module；Server end wireless communication module and hand
The wireless network communication module of machine client is connected；Wireless network communication module and the data processing module phase of cell-phone customer terminal
Even；Data processing module is connected with GPS module, display module respectively；User terminal and service side's cell-phone customer terminal
Structure is identical, the mobile phone positioned using wireless network communication, intelligent global.
Described server end wireless communication module, is responsible for realizing with user and service side's mobile phone terminal network transceiving module and believes
Breath interaction.
Described central processing module is used for the message that processing server wireless communication module is received, by the newest of processing
Message is put into data cache module, while reading service side's positional information nearby and service nearby from data cache module again
Sequence information.
Described data cache module constantly writes data to database.
Described database purchase service side and the relevant information of user and the information of real-time, interactive, and constantly more
Newly, in case data analysis and inquiry in the future.
Methods described and system include：The mobile phone of communication is realized each other by wireless network, system is positioned with intelligent global
The mobile phone of system, searches user service side nearby, handles and feed back the communication server of the mobile phone, completes user and service side
Real-time, interactive.
Wherein intelligent global locating cellphone is the interface that user interacts with whole system.GPS module is used to connect
The positioning signal of position location satellite is received, transfers to data processing module to handle resulting positional information, the data after processing pass through
Mobile phone terminal wireless communication module is sent to communication server, and user receives communication server by mobile phone terminal wireless communication module and returned
The neighbouring service side's positional information returned, through data processing module, most at last nearby the position of side and service presentation of information in display
In module；Service side receives the neighbouring Service Order that communication server is returned by the wireless communication module in service side's client
Information, through data processing module, final sequence information is shown on display module.
Communication server, is the core of whole system.The wireless communication module at communication server end, is responsible for and user's kimonos
Business side's client network transceiver module realizes information exchange.Central processing module connects for processing server wireless communication module
The message of receipts, the latest news of processing is put into data cache module, is nearby taken while read from data cache module again
Business side's positional information and neighbouring Service Order information.Data cache module constantly writes data to database.Database purchase
The information of the relevant information and real-time, interactive of service side and user, and constantly updating, in case data analysis in the future and looking into
Ask.
When user and service side set up Service Order, user and service side carry out real-time operation by display module, passed through
Communication server sets up the link of a user and service side's connection, you can realize real-time interactive function, Service Order is once
Set up, show sequence information on respective display module, both distances, order flow reaches visual effect.
Embodiment 1, referring to Fig. 2, a kind of service real-time calls method based on mobile phone, including it is following：
1) start user terminal software, the positional information of user is sent to communication server, start the soft of service side's client
Part, the positional information of oneself is sent to communication server；
2) communication server searches service side's client near user, and the positional information kimonos of service side is sent to user
Business information；
3) user terminal shows the nearby position of service side's client and information on services, while carrying out whole city search, and shows
Search result；
4) user selectivity setting fixed price issue in real time/reservation group busy service side, communication server is according to order work
Type distributes order and sends SMS notification or mobile phone informing message informing to related work post type of service side nearby in real time；
After communication server distributes order to neighbouring service side and sends SMS notification or mobile phone informing message informing, Yong Huhuo
Service side can cancel an order, if user or service side cancel an order, and reselecting place, service content by user issues
Order；If user distributes order to neighbouring service side in communication server and to send SMS notification or mobile phone informing message logical
Do not cancelled an order after knowing, neighbouring service side's competition for orders waits user selection service side, if user does not select service side,
Place, service content issue order are reselected by user；
If 5) after user's selection service side, set up between user terminal and service side's client it is point-to-point dock, show
Sequence information, both distances, order flow realizes real time phone call；
6) order is completed after confirming through both sides, if there is a side not confirm, is reselected by user after place, service content
Issue order.
Embodiment 2, is mainly realized as follows：
1) user starts mobile phone terminal software, and the position letter of the positional information of oneself, wherein user is sent to communication server
Breath is to receive positioning satellite signal by the global positioning system receiving module in user terminal to obtain；
2) start the software of service side's client, send the positional information of oneself to communication server, wherein service side
Positional information is to receive positioning satellite signal by the global positioning system receiving module in service side's client mobile phone to obtain；
3) communication server is received after the positional information of user, the positional information sent according to service side, searches user
Neighbouring service side, and service side position and information on services are returned to user, user can carry out complete according to demand for services simultaneously
City search service side；
4) group busy in real time：User according to demand selective setting fixed price issue in real time/reservation grouies busy service side, communicate
Server distributes order and sends SMS notification or hand to related work post type of service side nearby in real time according to order work post type
Machine informing message informing；
5) service side is grouied busy in real time, and neighbouring service side receives the sequence information that communication server is distributed, and single operation is robbed in progress
And communication server is sent to, user terminal display module shows the essential information of competition for orders service side, rate card information；User's root
Selected according to the service side of competition for orders, and be sent to communication server, pair of point-to-point between the two is set up in user and service side
Connect, show sequence information, both distances, order flow realizes real time phone call；
6) master worker's order flow is grouied busy in real time, the docking i.e. Service Order of point-to-point between the two is set up between user and service side
Set up；User is not provided with fixed price calling master worker, and service side sets and pushes specific tariff information and total price to user,
In the case that both sides reach an agreement according to this price, otherwise user can cancel an order；Service side agrees to choose to reach through user
After service field, the situation for confirming execution conditions, service side starts working；Service side is completed after demand for services, user acceptance
And complete to confirm completion operation, and the corresponding order expense in payment services side；Both sides complete order, and order terminates.
Service side's order flow is grouied busy in real time, the docking i.e. Service Order of point-to-point between the two is set up between user and service side
Set up；If user sets fixed price to call master worker, service side agrees to fixed price, situation about reaching an agreement in both sides according to this price
Under, otherwise user can cancel an order；Service side reaches service field after being selected through user, confirm the situation of execution conditions with
Afterwards, service side is started working, and service side is completed after demand for services, and user acceptance simultaneously completes to confirm completion operation, and pay clothes
The corresponding order expense in business side；Both sides complete order, and order terminates.
It is described group busy that service side's order is paid in real time before, user or service side can cancel an order, and user needs weight
New issuing service order, completes order, order terminates again.
Claims (7)
1. a kind of system of the real time service calling based on mobile phone, it is characterised in that include and be connected respectively with communication server
User terminal, service side's cell-phone customer terminal；Include database in communication server, database is connected with data cache module；
Data cache module is connected by central processing module with server end wireless communication module；Server end wireless communication module with
The wireless network communication module of cell-phone customer terminal is connected；Wireless network communication module and the data processing module phase of cell-phone customer terminal
Even；Data processing module is connected with GPS module, display module respectively；User terminal and service side's cell-phone customer terminal
Structure is identical, the mobile phone positioned using wireless network communication, intelligent global.
2. a kind of system of real time service calling based on mobile phone according to claim 1, it is characterised in that described clothes
Business device end wireless communication module, is responsible for realizing information exchange with user and service side's mobile phone terminal network transceiving module.
3. the system of a kind of real time service calling based on mobile phone according to claim 1, it is characterised in that in described
Entreat processing module to be used for the message that processing server wireless communication module is received, the latest news of processing is put into data buffer storage
In module, while nearby service side's positional information and neighbouring Service Order information are read from data cache module again.
4. a kind of system of real time service calling based on mobile phone according to claim 1, it is characterised in that described number
Constantly data are write according to cache module to database.
5. a kind of system of real time service calling based on mobile phone according to claim 1, it is characterised in that described number
According to the information of the relevant information and real-time, interactive of library storage service side and user, and constantly update, in case data in the future
Analysis and inquiry.
6. the system of a kind of real time service calling based on mobile phone according to claim 1, it is characterised in that described is complete
Ball positioning system modules are used for the positioning signal for receiving position location satellite, and resulting positional information is transferred at data processing module
Reason, the data after processing are sent to communication server by mobile phone terminal wireless communication module, and user passes through mobile phone terminal wireless telecommunications
Module receives neighbouring service side's positional information that communication server is returned, through data processing module, most the neighbouring position of side at last
With service presentation of information on display module；Service side receives Communications service by the wireless communication module in service side's client
The neighbouring Service Order information that device is returned, through data processing module, final sequence information is shown on display module.
7. the method for calling of the system using a kind of real time service calling based on mobile phone described in claim 1, its feature exists
In comprising the following steps：
1) start user terminal software, the positional information of user is sent to communication server；
2) communication server searches service side's client near user, sends the positional information of service side to user and service is believed
Breath；
3) user terminal shows the nearby position of service side's client and information on services, while carrying out whole city search, and shows search
As a result；
4) user selectivity setting fixed price issue in real time/reservation group busy service side, communication server is according to order work post class
Type distributes order and sends SMS notification or mobile phone informing message informing to related work post type of service side nearby in real time；Logical
Inquiry server distributes order to neighbouring service side and sent after SMS notification or mobile phone informing message informing, user or service
Side can cancel an order, if user or service side cancel an order, and reselecting place, service content issue by user orders
It is single；If user distributes order to neighbouring service side in communication server and sends SMS notification or mobile phone informing message informing
Do not cancel an order afterwards, neighbouring service side's competition for orders waits user selection service side, if user does not select service side, by
User reselects place, service content issue order；
If 5) after user's selection service side, set up between user terminal and service side's client it is point-to-point dock, show order
Information, both distances, order flow realizes real time phone call；
6) order is completed after confirming through both sides, if there is a side not confirm, is reselected and is issued after place, service content by user
Order.
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| CN201710431247.2A CN107046679A (en) | 2017-06-09 | 2017-06-09 | A kind of system and method for the real time service calling based on mobile phone |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107808227A (en) * | 2017-09-21 | 2018-03-16 | 大唐软件技术股份有限公司 | A kind of distributing method and system of work order of constructing |
| CN110599709A (en) * | 2018-05-25 | 2019-12-20 | 星锐科技股份有限公司 | Intelligent service calling method, device and system |
| CN113657964A (en) * | 2021-08-18 | 2021-11-16 | 北京城市网邻信息技术有限公司 | Order information interface display method, device, equipment and computer readable medium |
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| CN102404297A (en) * | 2010-09-19 | 2012-04-04 | 浙江易商科技有限公司 | Taxis calling system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107808227A (en) * | 2017-09-21 | 2018-03-16 | 大唐软件技术股份有限公司 | A kind of distributing method and system of work order of constructing |
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Application publication date: 20170815 |
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