CN103067493A - Service reservation method based on cloud computing - Google Patents
Service reservation method based on cloud computing Download PDFInfo
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- CN103067493A CN103067493A CN2012105753268A CN201210575326A CN103067493A CN 103067493 A CN103067493 A CN 103067493A CN 2012105753268 A CN2012105753268 A CN 2012105753268A CN 201210575326 A CN201210575326 A CN 201210575326A CN 103067493 A CN103067493 A CN 103067493A
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Abstract
The invention discloses a service reservation method based on cloud computing, and the method is utilized by a cloud computing center to provide a reserving service between a subscriber and a service provider. The method includes the following steps:a. the cloud computing center receives a first reserving request from the subscriber, and the first reserving request includes attribute information characterized by the reserving service, b. the cloud computing center analyzes and calculates the attribute information according to the first reserving request, and sends the attribute information of the first reserving request regarded as a second reserving request to the service provider matched with the attribute, c. the cloud computing center receives a response of the service provider to the second reserving request, d. the cloud computing center sends acknowledgment information to the subscriber and the service provider according to the response. The method can achieve a fully automated self-help reserving function based on the cloud computing through functional modules such as a reserving terminal, a reserving information platform, a wireless communication sending request and a response signal, and regards service projects and hoped service time as options.
Description
Technical field
The present invention relates to service reservation technical field, relate in particular to a kind of service reserving method based on cloud computing.
Background technology
Along with Urbanization in China is accelerated, urban population sharply increases, and the demand of each service industry also strengthens thereupon.Yet service trade not yet forms widely booking-mechanism, and it is as follows to have problems:
(1) the reservation system application is not extensive, and service period and loss of learning cause service request too concentrated easily, and waiting time lengthens, lowering service quality.
(2) some artificial reservation system efficient is low.
Be that phone is manually preengage such as taxi, time-consuming, effort, efficient are underground.This system need to have full-time operator to receive calls, and need to seek time, site, destination, and notice region taxi, feeds back to the subscriber and hire out license number after affirmation.The obvious process of the method is loaded down with trivial details, and relies on manually, has taxi company also to add subscription price usefulness, and outstanding drawback is that cost is high, efficient is underground.
(3) reservation system is that proprietary company is self-built, can not guarantee that the resource maximization is shared.
The company of industry-by-industry need establish sequence call, does not also need to dial other company's phones when the subscriber orders again, and fails to reallocate resources.
(4) there is no comprehensive reservation platform.
There is no comprehensive reservation platform, can not realize intelligent Extension Services, such as visitor or the business people to certain city, provide hire a car, the streamlined personalized subscription services such as car is hired a car reservation, backhaul car reservation, hotel, commercial affairs.
Therefore, industry needs a kind of reserving method of efficiently serving easily.
Summary of the invention
Therefore, the present invention is intended to more widely service item of city, integrated place, all can preengage near the service request the subscriber position, realized indifference, complete service reservation, improve reservation validity and comprehensive.
In order to reach above-mentioned purpose, the invention provides a kind of service reserving method based on cloud computing, cloud computing center utilizes described method to provide subscription services between subscriber and service provider, described method comprises the steps: that the described cloud computing center of a receives the first reserve requests that described subscriber sends, and described the first reserve requests comprises the attribute information that characterizes described subscription services; The described cloud computing center analytical calculation of b is according to the attribute information of described the first reserve requests, and according to the attribute information of described the first reserve requests described the first reserve requests is sent to the described service provider who is complementary with described attribute as the second reserve requests; The described cloud computing center of c receives described service provider to the response of described the second reserve requests; And the described cloud computing center of d sends confirmation according to described response to described subscriber and service provider.
Among some embodiment, among the described step a, described attribute information comprises service item, wishes service time and the positional information that need to serve.
Among some embodiment, described service item information comprises: the title of service provider and service item, and code, or abbreviation, and described positional information comprises address information, intersection, landmark, or positional information two-dimension code.
Among some embodiment, among the described step b, described cloud computing center is sent to described the second subscription information so described service provider, that is, and and in the preset range around the position that its described positional information characterized and the service item that provides described service item information to characterize.
Among some embodiment, among the described step b, described cloud computing center is according to a plurality of alternative reserve requests information of described the first reserve requests Information generation, and described a plurality of alternative reserve requests information are fed back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
Among some embodiment, described cloud computing center stores described subscriber's personal information, and considers described personal information in the analytical calculation in described step b, thereby generates described a plurality of alternative reserve requests information.
Among some embodiment, described cloud computing center also arranges expert system, thereby described reserve requests is carried out intellectual analysis, thereby generates described a plurality of alternative reserve requests information.
Among some embodiment, among the described step c, if described service provider's response is active response, described cloud computing center then directly sends confirmation to described subscriber and service provider, to finish reservation; When if described service provider's response is negative response, the described cloud computing center alternative reserve requests information that a plurality of and described the second subscription information is similar feeds back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
Among some embodiment, the similar alternative reserve requests information of described and described the second subscription information comprises the service item of different service times; The similar service project of same services time; Or the same services project of similar service provider's same services time.
Among some embodiment, described cloud computing center receives described subscriber by portable terminal or fixed terminal to carry out alternately.
The automatic reservation system of service based on cloud computing of the present invention sends the functional modules such as request, answer signal by subscriber's intelligent terminal or reserve terminal, subscription information platform, radio communication can realize full automatic self-service reservation function, and can be with service item, wish that service time is as options.Whole process can realize automatic reservation by existing mobile communications network, the portable terminal of having popularized and subscription information platform and auxiliary device for displaying predetermined, embodies automatic, convenient, economic characteristics.
Below in conjunction with accompanying drawing, by the description of example explanation purport of the present invention, to know other aspects of the present invention and advantage.
Description of drawings
By reference to the accompanying drawings, by detailed description hereinafter, can more clearly understand above-mentioned and other feature and advantage of the present invention, wherein:
Fig. 1 is the flow chart according to a kind of service reserving method based on cloud computing of the embodiment of the invention;
Fig. 2 is the schematic diagram of the subscription services cloud logical architecture of realization the inventive method.
Embodiment
Referring to the accompanying drawing of the specific embodiment of the invention, hereinafter the present invention will be described in more detail.Yet the present invention can be with many multi-form realizations, and should not be construed as the restriction of the embodiment that is subjected in this proposition.On the contrary, it is abundant and complete open in order to reach proposing these embodiment, and makes those skilled in the art understand scope of the present invention fully.
Description describes embodiments of the invention in detail.
Fig. 1 is that cloud computing center utilizes described method to provide subscription services between subscriber and service provider according to the flow chart of a kind of service reserving method based on cloud computing of the embodiment of the invention.
Among the step S101, described cloud computing center receives the first reserve requests that described subscriber sends.When the subscriber has the reservation demand, send the first reserve requests to the cloud computing center as the subscription information service platform.
Described the first reserve requests comprises the attribute information that characterizes described subscription services.In the present embodiment, described attribute information comprises service item, wishes service time and the positional information that need to serve.Particularly, described service item information comprises: the title of service provider and service item, code, or abbreviation.In addition, described positional information comprises address information, intersection, landmark, or positional information two-dimension code.Should be understood that to the invention is not restricted to this, but can comprise other any suitable information.
In the present embodiment, so-called the first reserve requests means the request of wanting to serve reservation that the subscriber sends to cloud computing center.
Among the step S103, described cloud computing center analytical calculation is according to the attribute information of described the first reserve requests.Particularly, after described cloud computing center receives described the first reserve requests, identify by literal, image recognition technology and to obtain service provider, service item, wish service time and the positional information that need to serve.After this, described cloud computing center is sent to the described service provider who is complementary with described attribute according to the attribute information of described the first reserve requests with described the first reserve requests as the second reserve requests.
Particularly, described cloud computing center is sent to described the second subscription information so described service provider, that is, and and in the preset range around the position that its described positional information characterized and the service item that provides described service item information to characterize.In other words, described cloud computing center according to service provider, the service item obtained, wish the positional information that service time and needs are served, reserve requests is sent to described service provider, service item, wishes the service provider that service time and the positional information that need to serve are corresponding.
In the preferred embodiment, described cloud computing center is according to a plurality of alternative reserve requests information of described the first reserve requests Information generation, and described a plurality of alternative reserve requests information are fed back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
Among one embodiment, described cloud computing center stores described subscriber's personal information, and considers described personal information in the analytical calculation in described step b, thereby generates described a plurality of alternative reserve requests information.In the present embodiment, by the Database Systems of cloud computing center, by cell-phone number identification subscriber, set up subscriber service item and individual demand archives, when treating that receive reserve requests next time, can according to historical data in the past do for recommendation.
Among another embodiment, described cloud computing center also arranges expert system, thereby described reserve requests is carried out intellectual analysis, thereby generates described a plurality of alternative reserve requests information.For example, add intelligent expert system at described cloud computing center, provide high-quality recommendation to reserve requests, help the subscriber in magnanimity information, to select optimal service.As nonrestrictive example, if the subscriber need preengage doctor's diagnosis and treatment service, can be according to the state of an illness of subscriber's request, by system's automatic analysis, the most professional doctor of screening adjacent domain recommends the doctor by expert system at last.In the present embodiment, so-called the second reserve requests means the request of wanting to serve reservation that cloud computing center sends to corresponding service provider.
Among the step S105, described cloud computing center receives described service provider to the response of described the second reserve requests.The service provider according to oneself ability by service, responds to described the second reserve requests after receiving described the second reserve requests.
Particularly, if described service provider's response is active response, described cloud computing center then directly sends confirmation to described subscriber and service provider, to finish reservation.When if described service provider's response is negative response, the described cloud computing center alternative reserve requests information that a plurality of and described the second subscription information is similar feeds back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
In the present embodiment, if described service provider can/be willing to that mean described user provides it to want the service of preengaging, then it returns active response, on the contrary it returns negative response.
In the preferred embodiment, the similar alternative reserve requests information of described and described the second subscription information comprises the service item of different service times; The similar service project of same services time; Or the same services project of similar service provider's same services time.Particularly, can provide the same services of same service provider in the adjacent time period; Same service provider is in the similar service of same time section; The same services of the same time in other branch of same service provider in preset range; The at one time identical or similar service of section/adjacent time period of similar service provider in the preset range.
Among the step S107, described cloud computing center sends confirmation according to described response to described subscriber and service provider.Described cloud computing center sends confirmation (for example, comprising subscriber's cell-phone number, service item, subscription time etc.) to subscriber and service provider again according to the up-to-date answer signal of receiving.
In the preferred embodiment, described cloud computing center receives described subscriber by portable terminal or fixed terminal to carry out alternately.For example, also provide fixedly subscription services terminal in the traveller concentrated area, by personal information such as input handsets number, select service item, more convenient service is provided.In the present embodiment, described traveller concentrated area comprises the places large to the reservation demand such as shopping centre, large-scale office building, hotel, conference and exhibition center, tourist attraction outlet, and the location, position is provided.In addition, portable terminal can be mobile phone, panel computer etc.
Refer now to Fig. 2 and describe the subscription services cloud logical architecture of realizing the inventive method in detail.
As shown in Figure 2, described subscription services cloud logical architecture comprises the cloud computing service administration module that calculates.Described subscription services cloud logical architecture also comprises storage services module, and it stores realizes the needed data of the inventive method.In the present embodiment, described data for example comprise service item information, geographical location information, personal information, other information etc.Described subscription services cloud logical architecture also comprises the calculation services module, it is according to the service item information in the described storage services module, geographical location information, personal information, other information calculations go out by the required specific service project information of subscription services, geographical location information, personal information, other information calculations are to finish subscription services.
Described subscription services cloud logical architecture also comprises subscription server, the service item information that its utilization calculates, geographical location information, personal information, other information etc. are undertaken alternately by communication and information interaction facility and subscriber and service provider, thereby realization is according to reserving method of the present invention.
The present invention has following advantage:
(1) the automatic reservation system of the service based on cloud computing of the present invention sends the functional modules such as request, answer signal by subscriber's intelligent terminal or reserve terminal, subscription information platform, radio communication and can realize full automatic self-service reservation function, and can be with service item, wish that service time is as options.Whole process can realize automatic reservation by existing mobile communications network, the portable terminal of having popularized and subscription information platform and auxiliary device for displaying predetermined, embodies automatic, convenient, economic characteristics;
(2) the many as far as possible service items in city, the integrated place of automatic reservation system of the present invention, such as taxi reservation chauffeur, service of cars on hire reservation, food and drink, hotel, aviation, train ticketing service, hospital, cinema, recreation ground, parking lot etc., all can preengage the service item that the subscriber submits to, realize resource-sharing;
(3) after the present invention promotes, can make reservation become custom, by reservation, reduce user's waiting time, also be convenient to the service side and adjust the scheduling of resource such as arrangement of time and manpower, embody the theory of low-carbon (LC), green.
More than describe preferred embodiment of the present invention in detail.Should be appreciated that those of ordinary skill in the art need not creative work and just can design according to the present invention make many modifications and variations.Therefore, all in the art technical staff all should be in the determined protection range by claims under this invention's idea on the basis of existing technology by the available technical scheme of logical analysis, reasoning, or a limited experiment.
Claims (10)
1. service reserving method based on cloud computing, cloud computing center utilizes described method to provide subscription services between subscriber and service provider, it is characterized in that, and described method comprises the steps:
The described cloud computing center of a receives the first reserve requests that described subscriber sends, and described the first reserve requests comprises the attribute information that characterizes described subscription services;
The described cloud computing center analytical calculation of b is according to the attribute information of described the first reserve requests, and according to the attribute information of described the first reserve requests described the first reserve requests is sent to the described service provider who is complementary with described attribute as the second reserve requests;
The described cloud computing center of c receives described service provider to the response of described the second reserve requests; And
The described cloud computing center of d sends confirmation according to described response to described subscriber and service provider.
2. method according to claim 1 is characterized in that, among the described step a, described attribute information comprises service item, wishes service time and the positional information that need to serve.
3. method according to claim 2 is characterized in that, described service item information comprises: the title of service provider and service item, code, or abbreviation, and described positional information comprises address information, the intersection, landmark, or positional information two-dimension code.
4. method according to claim 3, it is characterized in that, among the described step b, described cloud computing center is sent to described the second subscription information so described service provider, that is in the preset range around the position that, its described positional information characterized and the service item that provides described service item information to characterize.
5. method according to claim 4, it is characterized in that, among the described step b, described cloud computing center is according to a plurality of alternative reserve requests information of described the first reserve requests Information generation, and described a plurality of alternative reserve requests information are fed back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
6. method according to claim 5 is characterized in that, described cloud computing center stores described subscriber's personal information, and considers described personal information in the analytical calculation in described step b, thereby generates described a plurality of alternative reserve requests information.
7. method according to claim 5 is characterized in that, described cloud computing center also arranges expert system, thereby described reserve requests is carried out intellectual analysis, thereby generates described a plurality of alternative reserve requests information.
8. method according to claim 1 is characterized in that, among the described step c, if described service provider's response is active response, described cloud computing center then directly sends confirmation to described subscriber and service provider, to finish reservation; When if described service provider's response is negative response, the described cloud computing center alternative reserve requests information that a plurality of and described the second subscription information is similar feeds back to described subscriber for its selection, and, described subscriber's final selection is sent to described service provider as described the second reserve requests information.
9. method according to claim 8 is characterized in that, the similar alternative reserve requests information of described and described the second subscription information comprises the service item of different service times; The similar service project of same services time; Or the same services project of similar service provider's same services time.
10. method according to claim 1 is characterized in that, described cloud computing center receives described subscriber by portable terminal or fixed terminal to carry out alternately.
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| CN103347065A (en) * | 2013-06-24 | 2013-10-09 | 李俊岭 | Service information processing system and method |
| WO2014187321A1 (en) * | 2013-05-21 | 2014-11-27 | Tencent Technology (Shenzhen) Company Limited | Method and system for information push |
| CN104915903A (en) * | 2015-05-29 | 2015-09-16 | 深圳走天下科技有限公司 | Intelligent automatic room distribution device and method |
| CN104978661A (en) * | 2014-04-01 | 2015-10-14 | 深圳市赛格导航科技股份有限公司 | Electronic commerce service method and system based on vehicle positioning |
| WO2015189715A1 (en) * | 2014-06-12 | 2015-12-17 | Lakamsani Srirama Krishna | Application platform, system and method for connecting customers and service and product providers and providing location based services |
| WO2016037320A1 (en) * | 2014-09-09 | 2016-03-17 | 21 Vianet Group, Inc. | Consumer-to-business internet services |
| CN105574782A (en) * | 2015-12-18 | 2016-05-11 | 李兵 | Hotel service system and method |
| CN105760944A (en) * | 2016-03-03 | 2016-07-13 | 阿里巴巴集团控股有限公司 | Service reservation method and device |
| CN106372822A (en) * | 2015-07-21 | 2017-02-01 | 阿里巴巴集团控股有限公司 | Service object reservation period processing method and apparatus |
| CN106503822A (en) * | 2016-10-27 | 2017-03-15 | 深圳市家创易科技有限公司 | A kind of intelligence reservation matching process and system |
| CN106878424A (en) * | 2017-02-22 | 2017-06-20 | 刘慧� | A kind of Vehicular system |
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| WO2018152653A1 (en) * | 2017-02-22 | 2018-08-30 | 威众企业股份有限公司 | System and method for pairing transaction for beauty services |
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| WO2014187321A1 (en) * | 2013-05-21 | 2014-11-27 | Tencent Technology (Shenzhen) Company Limited | Method and system for information push |
| CN103347065B (en) * | 2013-06-24 | 2016-03-23 | 李俊岭 | A kind of information on services treatment system and method |
| CN103347065A (en) * | 2013-06-24 | 2013-10-09 | 李俊岭 | Service information processing system and method |
| CN104978661A (en) * | 2014-04-01 | 2015-10-14 | 深圳市赛格导航科技股份有限公司 | Electronic commerce service method and system based on vehicle positioning |
| WO2015189715A1 (en) * | 2014-06-12 | 2015-12-17 | Lakamsani Srirama Krishna | Application platform, system and method for connecting customers and service and product providers and providing location based services |
| WO2016037320A1 (en) * | 2014-09-09 | 2016-03-17 | 21 Vianet Group, Inc. | Consumer-to-business internet services |
| CN104915903A (en) * | 2015-05-29 | 2015-09-16 | 深圳走天下科技有限公司 | Intelligent automatic room distribution device and method |
| CN106372822B (en) * | 2015-07-21 | 2021-12-03 | 菜鸟智能物流控股有限公司 | Service object reservation time period processing method and device |
| CN106372822A (en) * | 2015-07-21 | 2017-02-01 | 阿里巴巴集团控股有限公司 | Service object reservation period processing method and apparatus |
| CN105574782A (en) * | 2015-12-18 | 2016-05-11 | 李兵 | Hotel service system and method |
| CN105760944A (en) * | 2016-03-03 | 2016-07-13 | 阿里巴巴集团控股有限公司 | Service reservation method and device |
| CN107527100A (en) * | 2016-06-21 | 2017-12-29 | 平安科技（深圳）有限公司 | Service appointment method and apparatus |
| CN106503822A (en) * | 2016-10-27 | 2017-03-15 | 深圳市家创易科技有限公司 | A kind of intelligence reservation matching process and system |
| CN106878424A (en) * | 2017-02-22 | 2017-06-20 | 刘慧� | A kind of Vehicular system |
| WO2018152653A1 (en) * | 2017-02-22 | 2018-08-30 | 威众企业股份有限公司 | System and method for pairing transaction for beauty services |
| CN106878424B (en) * | 2017-02-22 | 2021-02-09 | 浙江吉时行科技有限公司 | Vehicle system |
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Application publication date: 20130424 |