CN107040906B - Emergency call processing method, device, terminal and storage medium - Google Patents
Emergency call processing method, device, terminal and storage medium Download PDFInfo
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- CN107040906B CN107040906B CN201710330887.4A CN201710330887A CN107040906B CN 107040906 B CN107040906 B CN 107040906B CN 201710330887 A CN201710330887 A CN 201710330887A CN 107040906 B CN107040906 B CN 107040906B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
- H04W8/183—Processing at user equipment or user record carrier
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42195—Arrangements for calling back a calling subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/02—Terminal devices
- H04W88/06—Terminal devices adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals
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Abstract
The application provides an emergency call processing method, an emergency call processing device and a terminal. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to an emergency call processing method, an emergency call processing apparatus, a terminal, and a storage medium.
Background
The emergency call is a special telephone set for emergency. In some special scenarios, the rescuer may seek help by dialing an emergency call. Generally, when a user initiates an emergency call for help and the emergency call for help is abnormally disconnected, the help desk may need to contact the help seeker again by means of an emergency call back.
However, most of the existing communication terminals support multiple Subscriber Identity Modules (SIM), but when in use, multiple SIM cards are in standby state at the same time, but only one card can be in a call state. This causes the emergency call back to fail if other SIM cards make voice calls during the emergency call back after one SIM card in the multi-card terminal makes an emergency call and hangs up.
Disclosure of Invention
The present invention is directed to solving, at least to some extent, one of the technical problems in the related art.
Therefore, an object of the present invention is to provide an emergency call processing method, which realizes that other SIM cards do not perform voice service in a preset time period after a terminal communicates with a preset number, thereby avoiding that a first SIM card cannot respond to an emergency call back in time due to the voice service performed by other SIM cards, improving the success rate and reliability of the voice service with the preset number, improving the success of timely obtaining help by a user in an emergency state, and improving user experience.
A second object of the present invention is to provide an emergency call processing apparatus.
A third object of the present invention is to provide a terminal.
A fourth object of the invention is to propose a computer-readable storage medium.
In order to achieve the above object, a first aspect of the present invention provides an emergency call processing method, which is applied to a terminal including N subscriber identity cards, where N is a positive integer greater than 1;
the method comprises the following steps:
judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;
if yes, determining a first user identification card identifier for executing the voice service;
and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.
The emergency call processing method provided by the embodiment of the application first judges whether a number corresponding to a voice service currently performed by a terminal is a preset number, if so, determines a first SIM card identifier for executing the voice service, and then deactivates other SIM cards in the terminal except the first SIM card within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
In order to achieve the above object, a first aspect of the present invention provides an emergency call processing apparatus, which is applied to a terminal including N subscriber identity cards, where N is a positive integer greater than 1;
the device comprises:
the first judging module is used for judging whether a number corresponding to the voice service currently performed by the terminal is a preset number or not;
the first determining module is used for determining a first user identity recognition card identifier for executing the voice service when the number corresponding to the voice service currently performed by the terminal is determined to be a preset number;
and the processing module is used for deactivating other user identification cards except the first user identification card in the terminal within a preset time period after the voice service is finished.
The emergency call processing device provided by the embodiment of the application firstly judges whether a number corresponding to a voice service currently performed by a terminal is a preset number, if so, determines a first SIM card identifier for executing the voice service, and then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
In addition, an embodiment of the present invention further provides a terminal, including: : n user identification cards, wherein N is a positive integer greater than 1, and one or more of the following components: a housing, a processor, a memory, a power circuit, and a communication assembly; the processor, the memory, the power circuit and the communication assembly are arranged in the shell; the power supply circuit is used for supplying power to each circuit or device of the terminal; the memory is used for storing executable program codes; the processor executes a program corresponding to the executable program code by reading the executable program code stored in the memory, for performing the steps of:
judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;
if yes, determining a first user identification card identifier for executing the voice service;
and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.
The terminal provided by the embodiment of the application firstly judges whether the number corresponding to the voice service currently performed by the terminal is a preset number, if so, determines the first SIM card identifier for executing the voice service, and then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
Further, the present application also provides a computer-readable storage medium storing one or more programs which, when executed by an apparatus, cause the apparatus to perform the emergency call processing method as described above.
Drawings
The foregoing and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
fig. 1 is a flowchart illustrating an emergency call processing method according to an embodiment of the present application;
FIG. 2 is a schematic structural diagram of a SIM card;
fig. 3 is a flowchart illustrating an emergency call processing method according to another embodiment of the present application;
fig. 4 is a schematic structural diagram of an emergency call processing apparatus according to an embodiment of the present application;
fig. 5 is a schematic structural diagram of an emergency call processing apparatus according to another embodiment of the present application;
fig. 6 is a schematic structural diagram of a terminal according to an embodiment of the present application.
Detailed Description
Reference will now be made in detail to embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are illustrative and intended to be illustrative of the invention and are not to be construed as limiting the invention.
The emergency call for help is a special call set for dealing with special emergency situations, such as robbery, fire and the like, and when a user encounters an emergency situation, the user can dial a corresponding emergency call for help or rescue. Generally, when a person calling for help calls the help call, an abnormal disconnection condition may occur, and at this time, the help desk may contact the person calling for help again in an emergency callback manner to determine information such as the state and position of the person calling for help, so as to rescue the person calling for help. Therefore, the success rate of emergency call back is important to the rescuer.
The embodiment of the application mainly aims at the prior art, and aims at the problem that when a distress call station initiates an emergency callback to a communication terminal, if other SIM cards in the terminal are carrying out voice services, the emergency callback cannot be responded in time and the emergency callback fails, an emergency call processing method is provided.
An emergency call processing method, an apparatus, a terminal, and a computer-readable storage medium according to embodiments of the present invention are described below with reference to the accompanying drawings.
Fig. 1 is a flowchart illustrating an emergency call processing method according to an embodiment of the present application.
It should be noted that the emergency call processing method provided by the present application may be applied to a terminal including N subscriber identity cards, where N is a positive integer greater than 1. Specifically, as shown in fig. 1, the method for processing an emergency call includes:
Specifically, the emergency call processing method provided by the embodiment of the present application is executed by the emergency call processing device provided by the embodiment of the present application, and the device may be configured in a communication terminal, hereinafter referred to as a terminal, to control a use state of a SIM card in the terminal according to a number of a voice service performed with the terminal, so as to prevent an emergency callback initiated to the terminal from being unable to be responded in time, and improve a success rate of the emergency callback.
The preset number may be a number that has urgent requirements for call success rate and response time, including an emergency number.
Specifically, the preset number may be determined in various ways. Such as: the method comprises the steps that before the terminal leaves a factory, the terminal is preset in the terminal in advance by a terminal manufacturer; or, when the terminal registers to a Radio Access Technology (RAT), the terminal is issued by the network side to the terminal; or, the user may configure the device according to the need, and the like, which is not limited in this embodiment.
In addition, the voice service currently performed by the terminal may refer to a voice service newly initiated by the terminal, or may refer to a voice service in which the terminal is in a call state. This embodiment is not limited to this.
Specifically, the emergency call processing apparatus may obtain a number corresponding to a voice service currently performed by the terminal in the following multiple manners:
the first method is as follows:
and determining the number corresponding to the currently performed voice service according to the air interface passing through the monitoring terminal.
Specifically, when the terminal actively initiates a call, the terminal sends a call initiation message to the network side through an air interface; or, when the terminal is called, the network side will also send the paging message to the terminal through the air interface. The initial call message or the paging message includes information such as a call related number, so that the emergency call processing device can intercept the initial call message or the paging message passing through the air interface of the monitoring terminal, and further determine a number corresponding to a currently performed voice service.
Mode two
And determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.
Specifically, if the current voice service is actively initiated by the terminal, the user needs to input a calling number through a keyboard or a touch screen of the terminal, and initiate a call. Therefore, the emergency call processing device can determine the number corresponding to the currently performed voice service according to the input of the user when the user opens the voice service function in the terminal.
The identifier of the first SIM card may be an integrated circuit card Identification Number (ICCID) of the first SIM card, an International mobile subscriber Identification Number (IMSI), an integrated services digital network Identification Number (MSISDN), or the like, which is not limited in this embodiment.
In specific implementation, the emergency call processing device may determine, in multiple ways, the identifier of the first SIM card in which the terminal currently executes the voice service.
For example, the first SIM card identity currently performing voice service is determined by monitoring the air interface of the terminal.
Specifically, through the above analysis, when the terminal sends a call origination message to the network side through the air interface, or when the terminal is called, the network side sends a paging message to the terminal through the air interface, where the paging message includes information such as a call related number, and therefore, the emergency call processing device may intercept the call origination message or the paging message through the air interface by monitoring the air interface of the terminal, and further determine the identifier of the first SIM card executing the current voice service.
Or, according to the input operation of the user using the terminal, determining the identifier of the first SIM card executing the current voice service.
Specifically, if the current voice service is actively initiated by the terminal, the user needs to select the first SIM card through a keyboard or a touch screen of the terminal, and initiate a call. Therefore, the emergency call processing device can determine the first SIM card identifier selected by the user according to the input of the user when the user opens the voice service function in the terminal.
Deactivating the other SIM cards means making the other SIM cards unavailable.
Specifically, after the identity of the first SIM card executing the current voice service in the terminal is determined, in order to ensure that the preset number can quickly establish the voice service with the terminal again after the voice service is finished, or the terminal can initiate the voice service to the preset number again, in the embodiment of the present application, after the voice service is finished, other SIM cards except the first SIM card in the terminal can be controlled to be in a deactivated state within a preset time period, so that the situation that the first SIM card cannot respond to the emergency callback in time due to the fact that other SIM cards in the terminal are performing the voice service during the emergency callback period is avoided, the success rate of the emergency callback is improved, and a guarantee is provided for the safety of a user in the emergency state.
The length of the preset time period can be set according to the requirement. For example, it may be set to 2 minutes (min), 4min, or 5min, etc. In a preferred implementation manner, the length of the preset time period may be set according to a number corresponding to the current voice service. For example, if the number corresponding to the voice service is: 120, then the preset time period may be set to at least 5 min; if the number corresponding to the voice service is: 110, the preset time period may be set to 4min, and so on. This embodiment is not limited to this.
Specifically, the emergency call processing apparatus may start a timer or a counter after the voice service is ended, and is configured to time the duration of a preset time period, and reactivate another SIM card when the time counted by the timer or the timer reaches the preset time period.
It can be understood that, in the embodiment of the present application, after the timing time of the timer or the counter reaches the preset time period, the timer or the counter may be directly reset, so that the preset time period is counted or timed again when the terminal performs the voice service with the preset number next time.
In this embodiment, step 103 may be implemented as follows:
in a first mode
And cutting off the power supply of the other user identification cards.
Specifically, the structure of the SIM card is shown in fig. 2. Generally comprising: data port I/O, clock CLK, reset RST, ground GND, power Vcc, etc. When the SIM card works, a power supply is needed to supply power, so that in the application, other SIM cards except the first SIM card can be deactivated by cutting off the power supply of the other SIM cards.
Mode two
And setting the use state of the other user identification cards as invalid.
Mode III
And discarding the acquired services of the other user identification cards.
Specifically, as can be seen from the above analysis, the SIM card further includes a data port, a reset port, and the like, so in this embodiment of the application, the SIM card may be in an invalid state by controlling other ports to be invalid, for example, by controlling the reset port, or the received traffic of other SIM cards is not transmitted to the SIM card through the data port, but is directly discarded, so that the other SIM cards are invalid or do not process the traffic within a preset time period, thereby improving the success rate of the first SIM successfully receiving the emergency callback.
The emergency call processing method provided by the embodiment of the application first judges whether a number corresponding to a voice service currently performed by a terminal is a preset number, if so, determines a first SIM card identifier for executing the voice service, and then deactivates other SIM cards in the terminal except the first SIM card within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
Through the analysis, when the number corresponding to the voice service currently performed by the terminal is determined to be the preset number, the emergency call processing device can control other SIMs except the first SIM card in the terminal to be in a deactivated state in the preset time period, so as to improve the success rate when the terminal performs the voice service with the preset number again. In a possible implementation form, the user has already completed emergency call through the currently performed voice service, for example, all information is reported to the help desk, and then it may not be necessary to deactivate other SIM cards in the terminal at this time, and the emergency call processing method provided in the present application in the above situation is described in detail with reference to fig. 3.
Fig. 3 is a flowchart illustrating an emergency call processing method according to another embodiment of the present application.
As shown in fig. 3, the emergency call processing method includes:
And step 302, ending.
And step 304, after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal.
The prompt message can be sent to the user in various ways, for example, the prompt message is displayed on a display screen of the terminal in a popup window form; or a notification form, in which a prompt message or the like is displayed in a notification bar of the terminal, but this embodiment is not limited thereto.
Further, the form and content of the prompting message may be set as required, and in order to improve the flexibility of the terminal usage, buttons in the form of "confirm", "cancel", "v", "X", and the like may be further set in the prompting message, so that the user may close the prompting message or refuse to deactivate other SIM cards in the terminal except the first SIM card as required.
And step 308, activating other SIM cards in the terminal.
It should be noted that, in order to avoid that, after the terminal finishes the current voice service, the first SIM card cannot respond to the emergency call back in time due to the voice service performed by the other SIM cards, in this embodiment of the application, after it is determined that the voice service is finished, first, the other SIM cards except the first SIM card in the terminal are deactivated, then, a prompt message is sent to the user, and then, according to the prompt message of the user, it is determined whether it is necessary to deactivate the other SIM cards except the first SIM card within a preset time period.
That is, if the user returns a reject message, the emergency call processing device needs to restore the other SIMs except the first SIM card to the activated state. Therefore, in this embodiment of the present application, before step 304, configuration information of other SIM cards except the first SIM card in the terminal may also be stored, and then after the preset time period is over, or when it is determined that the user does not need to deactivate other SIM cards, the other SIM cards may be reactivated according to the stored configuration information of the other SIM cards.
Further, for a multi-card multi-standby terminal, after deactivating other SIM cards except the first SIM card, the terminal may change a wireless access mode of the first SIM card, so that the first SIM card can implement wireless access modes (RITs) of the other SIM cards.
For example, if the RIT mode supported by the first SIM card during normal use is a 2G or 3G network and the second SIM card supports a 4G network, when the second SIM card is in a deactivated state, the terminal may change the connection mode between the SIM card slot and the antenna feed point to enable the first SIM card to implement 4G network communication.
However, when the first SIM card performs the wireless access mode switching, the first SIM card may not respond to the emergency call back in time, so that the embodiment of the present application further includes, after step 304:
It should be noted that, in a normal state, the SIM card performs voice services in a 2G or 3G network, and therefore, in this embodiment of the application, a current wireless access mode of the first SIM card is generally a 2G or 3G mode.
In this embodiment of the present application, the emergency call processing apparatus may determine the current radio access mode of the first SIM card through multiple manners, for example, determine the current RIT mode of the terminal according to service state information sent by a baseband processor in the terminal.
In addition, in a possible implementation form of the present application, if the terminal receives the emergency callback initiated by the preset number within a preset time period, the terminal may also reactivate another SIM card in the terminal after the emergency callback is finished. Namely, the method further comprises:
judging whether the terminal receives the preset number to send an emergency call back request or not;
if yes, activating the other user identification cards after the emergency callback is finished.
Specifically, the emergency call processing device may determine whether an emergency call back initiated from the number is received through a paging message received by an air interface of the monitoring terminal. And after the emergency callback is determined to be finished, namely when the terminal is determined to release the occupied radio frequency resource, the other SIM cards are reactivated. Therefore, the flexibility of using each SIM card in the terminal is further improved, and the user experience is improved.
The emergency call processing method provided in this embodiment first determines whether a number corresponding to a voice service currently performed by a terminal is a preset number, determines, if yes, a first SIM card identifier for executing the current voice service in the terminal, then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after determining that the current voice service is finished, and sends a prompt message to a user, and after receiving a confirmation message returned by the user, controls the other SIM cards to be in a deactivated state, otherwise reactivates the other SIM cards. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved. And the states of other SIM cards of the terminal can be controlled according to the selection of the user, so that the user experience is improved.
In order to implement the above embodiments, the present application further provides an emergency call management apparatus.
Fig. 4 is a schematic structural diagram of an emergency call processing apparatus according to an embodiment of the present application.
Specifically, the emergency call processing device is applied to a terminal comprising N user identification cards, wherein N is a positive integer greater than 1.
As shown in fig. 4, the emergency call processing apparatus includes:
a first determining module 41, configured to determine whether a number corresponding to a voice service currently performed by the terminal is a preset number;
a first determining module 42, configured to determine, when it is determined that a number corresponding to a voice service currently performed by a terminal is a preset number, a first subscriber identity module card identifier for executing the voice service;
and the processing module 43 is configured to deactivate, within a preset time period, other user identification cards in the terminal except for the first user identification card after the voice service is ended.
Specifically, the emergency call processing apparatus provided in this embodiment may be configured in the terminal, so as to improve a success rate when the terminal performs the voice service again within a preset time period by deactivating other SIM cards except the first SIM card in the terminal when it is determined that the terminal performs the voice service with the preset number.
In a possible implementation form of the present application, the processing module 43 is specifically configured to:
cutting off the power supply of the other user identification cards;
or, setting the use state of the other user identification cards as invalid;
or, the acquired service of the other user identification cards is discarded.
Further, the processing module 43 is further configured to:
and controlling the first user identification card to be kept in the current wireless access mode in the preset time period.
It should be noted that the specific functions of each module in the emergency call processing apparatus and the emergency call processing flow provided in this embodiment may refer to the detailed description of the emergency call processing method provided in the above embodiment, and are not described herein again.
The emergency call processing device provided by the embodiment of the application firstly judges whether a number corresponding to a voice service currently performed by a terminal is a preset number, if so, determines a first SIM card identifier for executing the voice service, and then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
Fig. 5 is a schematic structural diagram of an emergency call processing apparatus according to another embodiment of the present application.
As shown in fig. 5, in addition to the above fig. 4, the emergency call processing apparatus further includes:
a second judging module 51, configured to judge whether the terminal has received the emergency callback request sent by the number;
an activation module 52, configured to activate the other subscriber identity card after the emergency callback is finished if it is determined that the emergency callback request sent by the number has been received.
Further, in order to provide flexibility for controlling the SIM card in the terminal, the apparatus may further include:
a sending module 53, configured to send a prompt message to a user to whom the terminal belongs, and ask whether the user allows other user identification cards in the terminal to be deactivated within a preset time period;
correspondingly, the processing module 43 is further configured to deactivate other user identification cards in the terminal if the confirmation message returned by the user is received.
Further, before determining whether the number corresponding to the currently performed voice service of the terminal is the preset number, the emergency call processing device further needs to determine the number corresponding to the currently performed voice service, that is, the emergency call processing device further includes:
a second determining module 54 for:
determining a number corresponding to the currently performed voice service by monitoring an air interface of the terminal; alternatively, the first and second electrodes may be,
and the terminal is used for determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.
It should be noted that the specific functions of each module in the emergency call processing apparatus and the emergency call processing flow provided in this embodiment may refer to the detailed description of the emergency call processing method provided in the second embodiment, and are not described herein again.
The emergency call processing method provided in this embodiment first determines whether a number corresponding to a voice service currently performed by a terminal is a preset number, determines, if yes, a first SIM card identifier for executing the current voice service in the terminal, then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after determining that the current voice service is finished, and sends a prompt message to a user, and after receiving a confirmation message returned by the user, controls the other SIM cards to be in a deactivated state, otherwise reactivates the other SIM cards. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved. And the states of other SIM cards of the terminal can be controlled according to the selection of the user, so that the user experience is improved.
Fig. 6 is a schematic structural diagram of a terminal according to an embodiment of the present application.
As shown in fig. 6, the terminal 60 includes: n user identification cards 61, where N is a positive integer greater than 1, and one or more of the following: a housing 62, a processor 63, a memory 64, a power circuit 65, and a communication assembly 66; wherein the processor 63, the memory 64, the power circuit 65 and the communication assembly 66 are disposed in the housing 62; the power circuit 65 is configured to supply power to each circuit or device of the terminal 60; the memory 64 is used for storing executable program code; the processor 63 runs a program corresponding to the executable program code by reading the executable program code stored in the memory 64, for performing the steps of:
judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;
if yes, determining a first user identification card identifier for executing the voice service;
and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.
It should be noted that the foregoing description of the embodiment of the emergency call processing method is also applicable to the terminal according to the embodiment of the present invention, and the implementation principle is similar, and is not described herein again.
The terminal provided by the embodiment of the application firstly judges whether the number corresponding to the voice service currently performed by the terminal is a preset number, if so, determines the first SIM card identifier for executing the voice service, and then deactivates other SIM cards except the first SIM card in the terminal within a preset time period after the voice service is finished. Therefore, the voice service can not be carried out by other SIM cards in the preset time period after the terminal is communicated with the preset number, so that the problem that the first SIM card can not respond to the emergency call back in time due to the fact that other SIM cards carry out the voice service is avoided, the success rate and the reliability of the voice service with the preset number are improved, the success rate of timely obtaining help by a user in an emergency state is improved, and the user experience is improved.
Further, an embodiment of the present application also provides a computer-readable storage medium, which stores one or more programs, and when the one or more programs are executed by an apparatus, the apparatus is caused to execute the emergency call processing method according to any of the above embodiments.
The computer-readable storage medium may employ any combination of one or more computer-readable media. The computer readable medium may be a computer readable signal medium or a computer readable storage medium. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
A computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.
Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Computer program code for carrying out operations for aspects of the present invention may be written in one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, or a combination thereof, as well as conventional procedural programming languages, such as "C" language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
In the description herein, reference to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the application. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In the description of the present application, "plurality" means at least two, e.g., two, three, etc., unless specifically limited otherwise.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing specific logical functions or steps of the process, and the scope of the preferred embodiments of the present application includes other implementations in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present application.
For the purposes of this description, a "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device. More specific examples (a non-exhaustive list) of the computer-readable medium would include the following: an electrical connection (electronic device) having one or more wires, a portable computer diskette (magnetic device), a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disc read-only memory (CDROM). Additionally, the computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via for instance optical scanning of the paper or other medium, then compiled, interpreted or otherwise processed in a suitable manner if necessary, and then stored in a computer memory.
It should be understood that portions of the present application may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.
It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments.
In addition, each functional unit in the embodiments of the present application may be integrated into one proxy module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a stand-alone product, may also be stored in a computer readable storage medium.
The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc. Although embodiments of the present application have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present application, and that variations, modifications, substitutions and alterations may be made to the above embodiments by those of ordinary skill in the art within the scope of the present application.
Claims (14)
1. An emergency call processing method is characterized in that the method is applied to a terminal comprising N user identification cards, wherein N is a positive integer greater than 1;
the method comprises the following steps:
judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;
if yes, determining a first user identification card identifier for executing the voice service;
and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.
2. The method of claim 1, wherein the deactivating of other subscriber identity cards in the terminal other than the first subscriber identity card comprises:
cutting off the power supply of the other user identification cards;
or, setting the use state of the other user identification cards as invalid;
or, the acquired service of the other user identification cards is discarded.
3. The method of claim 1, wherein the deactivating of the other subscriber identity cards in the terminal except for the first subscriber identity card further comprises:
and controlling the first user identification card to be kept in the current wireless access mode in the preset time period.
4. The method of claim 3, further comprising:
judging whether the terminal receives the emergency call-back request sent by the number;
if yes, activating the other user identification cards after the emergency callback is finished.
5. The method of any of claims 1-4, further comprising, after the voice service ends:
sending a prompt message to a user to which the terminal belongs, inquiring whether the user allows other user identification cards in the terminal to be deactivated within a preset time period;
and if the confirmation message returned by the user is received, deactivating other user identification cards in the terminal.
6. The method according to any one of claims 1 to 4, wherein before the determining whether the number corresponding to the voice service currently performed by the terminal is a preset number, the method further comprises:
determining a number corresponding to the currently performed voice service by monitoring an air interface of the terminal; alternatively, the first and second electrodes may be,
and determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.
7. An emergency call processing device is characterized in that the emergency call processing device is applied to a terminal comprising N user identification cards, wherein N is a positive integer greater than 1;
the device comprises:
the first judging module is used for judging whether a number corresponding to the voice service currently performed by the terminal is a preset number or not;
the first determining module is used for determining a first user identity recognition card identifier for executing the voice service when the number corresponding to the voice service currently performed by the terminal is determined to be a preset number;
and the processing module is used for deactivating other user identification cards except the first user identification card in the terminal within a preset time period after the voice service is finished.
8. The apparatus of claim 7, wherein the processing module is specifically configured to:
cutting off the power supply of the other user identification cards;
or, setting the use state of the other user identification cards as invalid;
or, the acquired service of the other user identification cards is discarded.
9. The apparatus of claim 7, wherein the processing module is further configured to:
and controlling the first user identification card to be kept in the current wireless access mode in the preset time period.
10. The apparatus of claim 9, further comprising:
the second judging module is used for judging whether the terminal receives the emergency call-back request sent by the number;
and the activation module is used for activating the other user identification cards after the emergency callback is finished after the emergency callback request sent by the number is determined to be received.
11. The apparatus of any of claims 7-10, further comprising:
the sending module is used for sending a prompt message to a user to which the terminal belongs, inquiring whether the user allows other user identification cards in the terminal to be deactivated within a preset time period;
and the processing module is further used for deactivating other user identification cards in the terminal if the confirmation message returned by the user is received.
12. The apparatus of any of claims 7-10, further comprising a second determining module to:
determining a number corresponding to the currently performed voice service by monitoring an air interface of the terminal; alternatively, the first and second electrodes may be,
and the terminal is used for determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.
13. A terminal, comprising: n user identification cards, wherein N is a positive integer greater than 1, and one or more of the following components: a housing, a processor, a memory, a power circuit, and a communication assembly; the processor, the memory, the power circuit and the communication assembly are arranged in the shell; the power supply circuit is used for supplying power to each circuit or device of the terminal equipment; the memory is used for storing a computer program; the processor, by reading the computer program stored in the memory, is configured to perform the steps of:
judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;
if yes, determining a first user identification card identifier for executing the voice service;
and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.
14. A computer-readable storage medium, storing one or more programs, which when executed by an apparatus, cause the apparatus to perform the emergency call processing method of any one of claims 1-6.
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| CN106937266B (en) * | 2017-03-28 | 2020-03-27 | Oppo广东移动通信有限公司 | Voice service processing method, device, terminal and storage medium |
| CN111294785B (en) * | 2019-05-28 | 2023-06-20 | 展讯通信（上海）有限公司 | Data card switching method, intelligent terminal and readable storage medium |
| CN110475303B (en) * | 2019-06-28 | 2021-08-24 | 维沃移动通信有限公司 | Data transmission method and terminal equipment |
| EP4173437A4 (en) * | 2020-06-30 | 2024-03-06 | Qualcomm Inc | Method for improved emergency call |
| CN116095709A (en) * | 2021-11-05 | 2023-05-09 | 维沃移动通信有限公司 | Information processing method, apparatus, communication device, and readable storage medium |
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