CN106846596A - A kind of tax office queue machine, queuing processing system and its method - Google Patents
A kind of tax office queue machine, queuing processing system and its method Download PDFInfo
- Publication number
- CN106846596A CN106846596A CN201710090397.1A CN201710090397A CN106846596A CN 106846596 A CN106846596 A CN 106846596A CN 201710090397 A CN201710090397 A CN 201710090397A CN 106846596 A CN106846596 A CN 106846596A
- Authority
- CN
- China
- Prior art keywords
- machine
- numbers
- queuing
- hall
- kinds
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
The invention discloses a kind of tax office queue machine, queuing processing system and its method, the system includes：Data processing equipment, for the information according to client, classifies to client；Hall number calling machine, for the information that the input operation according to user and data processing equipment are provided, performs treatment service of queuing up；Call out the numbers client, for the input operation according to user, treatment service request of queuing up is proposed to hall number calling machine by network connection device, and receive queuing processing result information；Access device, service request and queuing processing result information are processed for transmitting user's queuing by all kinds of means；Network connection device, for hall number calling machine and access device by all kinds of means, and call out the numbers client and the data communication connection between access device by all kinds of means.The present invention can allow tax office according to the situation the need for itself with client, distinguish different customers' classifications, carry out classification and accept, and Priority Service is carried out to Very Important Person to ensure.
Description
Technical field
The present invention relates to tax handling service hall's management system technical field, and in particular to a kind of tax office queue machine, queuing treatment
System and method, are related to the typical method of SOCKET communications protocol and dll encapsulation, are specifically exactly to realize crying by SOCKET
The transmission of number information, calls encapsulation dll files to realize making the compatibility of each queuing machine system.
Background technology
Tax handling service hall as the tax authority for taxpayer handles daily tax matters and provide paying taxes service place, be
The forward position of the daily tax collection and administration of the tax authority.Tax handling service hall's product line includes tax handling service hall's integrated management, tax handling service hall
Monitor in real time, tax handling service hall's Zero queuing system etc., in order to realize can mitigating real in the calling system on different queue machines
Apply personnel's pressure and reduce project cost, realize the functions such as configuration, Zero queuing, the presentation of information of calling out the numbers of procedure.
The content of the invention
The technical problem to be solved in the present invention is：The present invention is directed to problem above, there is provided at a kind of tax office queue machine, queuing
Reason system and method.
The technical solution adopted in the present invention is：
A kind of tax office queue machine, queuing processing system, the system include：
Data processing equipment, for the information according to client, classifies to client；
Hall number calling machine, for the information that the input operation according to user and data processing equipment are provided, performs treatment clothes of queuing up
Business；
Call out the numbers client, for the input operation according to user, proposed at queuing to hall number calling machine by network connection device
Reason service request, and receive queuing processing result information；
Access device, service request and queuing processing result information are processed for transmitting user's queuing by all kinds of means；
Network connection device, for hall number calling machine and access device by all kinds of means, and call out the numbers client and access dress by all kinds of means
Data communication connection between putting.
The hall number calling machine according to accept unit actual conditions install card identification apparatus, including magnetic card identification equipment,
One kind of IC-card identification equipment, bar code card identifying apparatus etc. is therein several.
The internal system network and external network, wherein internal network are tax office internal network, and external network includes nothing
Line mobile communication network (GSM/CDMA), internet or telecommunication telephone net, hall number calling machine are connected by all kinds of means by internal network
Access device.
The client use of calling out the numbers can connect the computer of tax office internal network, connected by internal network and accessed by all kinds of means
Device.
The hall number calling machine also installs the row number managing device of customization in addition to possessing standard number calling machine function.
The access device by all kinds of means comprising linking Internet unit, wireless telecommunications access unit, telephone network access unit,
Channel integration unit, hall number calling machine is accessed and administrative unit.
The data processing equipment is sentenced comprising Customer Media authentification of message unit, customer information acquiring unit, client's classification
Calibrate quasi- setup unit, client's classification identifying unit.
The generation of hall number calling machine classification custom queueing number and the printing ticket, while custom queueing number is put into greatly
Room number calling machine row number queue, while by the minimum row number number of sequence number in similar row number in arrange in numerical order number and row number queue (i.e.
Prepreerence row number in similar row number), send back to channel access server；The minimum row number of sequence number is sent to visitor in similar row number
Family, is easy to client to understand hall before it roughly and substantially queues up situation, reasonable arrangement time；Hall number calling machine is according to predetermined
Call out the numbers strategy and row number wait state management is scheduled to all kinds of row numbers.
A kind of tax office queue machine, queuing processing method, the described method comprises the following steps：
1）Access device receives request of calling out the numbers by all kinds of means, recognizes and identify channel of calling out the numbers, and separate client's key message；
2）Data processing equipment differentiates customer type according to customer information, generates different customer type codes, issues by all kinds of means
Access device；
3）The customer type code and sources mark are issued specified services hall number calling machine by access device by all kinds of means；
4）Hall number calling machine judges that client calls out the numbers according to channel mark of calling out the numbers asks source, and is performed accordingly according to request source
Call out the numbers operation；
5）Hall number calling machine is scheduled management according to predetermined tactful and row number wait state of calling out the numbers to all kinds of row numbers.
Step 4）It is middle to be included according to the corresponding operation of calling out the numbers of request source execution：Hall number calling machine generation classification custom queueing
Number, number calling machine is put into so as to realize tax office queuing mark by custom queueing number.
The beneficial effect of the invention is：
The present invention can allow tax office according to the situation the need for itself with client, distinguish different customers' classifications, be classified
Accept, Priority Service is carried out to Very Important Person to ensure；In addition calling system can be according to the queuing situation of top-tier customer, each
It is individual to handle window reasonable distribution top-tier customer.
Brief description of the drawings
Fig. 1 is present system block diagram；
Fig. 2 is the inventive method schematic flow sheet.
Specific embodiment
Below according to Figure of description, with reference to specific embodiment, the present invention is further described：
Embodiment 1：
As shown in figure 1, a kind of tax office queue machine, queuing processing system, the system includes：
Data processing equipment, for the information according to client, classifies to client；
Hall number calling machine, for the information that the input operation according to user and data processing equipment are provided, performs treatment clothes of queuing up
Business；
Call out the numbers client, for the input operation according to user, proposed at queuing to hall number calling machine by network connection device
Reason service request, and receive queuing processing result information；
Access device, service request and queuing processing result information are processed for transmitting user's queuing by all kinds of means；
Network connection device, for hall number calling machine and access device by all kinds of means, and call out the numbers client and access dress by all kinds of means
Data communication connection between putting.
Embodiment 2：
On the basis of embodiment 1, hall number calling machine described in the present embodiment installs card identification according to the actual conditions for accepting unit
Device, including magnetic card identification equipment, IC-card identification equipment, bar code card identifying apparatus etc. one kind or therein several.
Embodiment 3：
On the basis of embodiment 1 or 2, internal system network and external network described in the present embodiment, wherein internal network are tax
Office's internal network, external network includes radio mobile communication network (GSM/CDMA), internet or telecommunication telephone net, and hall is called out the numbers
Machine connects access device by all kinds of means by internal network.
Embodiment 4：
Client of being called out the numbers on the basis of embodiment 3, described in the present embodiment use can connect the computer of tax office internal network, pass through
Internal network connects access device by all kinds of means.
Embodiment 5：
On the basis of embodiment 4, hall number calling machine described in the present embodiment is also installed in addition to possessing standard number calling machine function
The row number managing device of customization.
Embodiment 6：
On the basis of embodiment 5, access device connects comprising linking Internet unit, wireless telecommunications by all kinds of means described in the present embodiment
Enter unit, telephone network access unit, channel integration unit, hall number calling machine is accessed and administrative unit.
Embodiment 7：
On the basis of embodiment 6, data processing equipment described in the present embodiment includes Customer Media authentification of message unit, Ke Huxin
Breath acquiring unit, client's classification criterion setup unit, client's classification identifying unit.
Embodiment 8：
On the basis of embodiment 7, hall number calling machine generation classification custom queueing number and printing ticket described in the present embodiment, together
When custom queueing number is put into the row number queue of hall number calling machine, while will be in row number number and row number queue in similar row number
The minimum row number number of sequence number (prepreerence row number in i.e. similar row number), sends back to channel access server；In similar row number
The minimum row number of sequence number is sent to client, is easy to client to understand hall before it roughly and substantially queues up situation, reasonable arrangement
Time；Hall number calling machine is scheduled management according to predetermined tactful and row number wait state of calling out the numbers to all kinds of row numbers.
Embodiment 9：
As shown in Fig. 2 be based on the basis of any of the above-described embodiment, a kind of tax office queue machine of the present embodiment, queuing processing method,
The described method comprises the following steps：
1）Access device receives request of calling out the numbers by all kinds of means, recognizes and identify channel of calling out the numbers, and separate client's key message；
2）Data processing equipment differentiates customer type according to customer information, generates different customer type codes, issues by all kinds of means
Access device；
3）The customer type code and sources mark are issued specified services hall number calling machine by access device by all kinds of means；
4）Hall number calling machine judges that client calls out the numbers according to channel mark of calling out the numbers asks source, and is performed accordingly according to request source
Call out the numbers operation；
5）Hall number calling machine is scheduled management according to predetermined tactful and row number wait state of calling out the numbers to all kinds of row numbers.
Embodiment 10：
On the basis of embodiment 9, the present embodiment step 4）It is middle to be included according to the corresponding operation of calling out the numbers of request source execution：Hall
Number calling machine generation classification custom queueing number, number calling machine is put into so as to realize tax office queuing mark by custom queueing number.
Implementation method is merely to illustrate the present invention, and not limitation of the present invention, about the ordinary skill of technical field
Personnel, without departing from the spirit and scope of the present invention, can also make a variety of changes and modification, therefore all equivalent
Technical scheme fall within scope of the invention, scope of patent protection of the invention should be defined by the claims.
Claims (10)
1. a kind of tax office queue machine, queuing processing system, it is characterised in that the system includes：
Data processing equipment, for the information according to client, classifies to client；
Hall number calling machine, for the information that the input operation according to user and data processing equipment are provided, performs treatment clothes of queuing up
Business；
Call out the numbers client, for the input operation according to user, proposed at queuing to hall number calling machine by network connection device
Reason service request, and receive queuing processing result information；
Access device, service request and queuing processing result information are processed for transmitting user's queuing by all kinds of means；
Network connection device, for hall number calling machine and access device by all kinds of means, and call out the numbers client and access dress by all kinds of means
Data communication connection between putting.
2. a kind of tax office according to claim 1 queue machine, queuing processing system, it is characterised in that：Call out the numbers in the hall
Machine installs card identification apparatus according to the actual conditions for accepting unit, including magnetic card identification equipment, IC-card identification equipment, bar code card are known
One kind of other equipment etc. is therein several.
3. a kind of tax office according to claim 1 and 2 queue machine, queuing processing system, it is characterised in that：In the system
Portion's network and external network, wherein internal network are tax office internal network, and external network includes radio mobile communication network, interconnection
Net or telecommunication telephone net, hall number calling machine connect access device by all kinds of means by internal network.
4. a kind of tax office according to claim 3 queue machine, queuing processing system, it is characterised in that：The client that calls out the numbers
End use can connect the computer of tax office internal network, and access device by all kinds of means is connected by internal network.
5. a kind of tax office according to claim 4 queue machine, queuing processing system, it is characterised in that：Call out the numbers in the hall
Machine installs the row number managing device of customization.
6. a kind of tax office according to claim 5 queue machine, queuing processing system, it is characterised in that：It is described to connect by all kinds of means
Enter device and include linking Internet unit, wireless telecommunications access unit, telephone network access unit, channel integration unit, hall
Number machine is accessed and administrative unit.
7. a kind of tax office according to claim 6 queue machine, queuing processing system, it is characterised in that：The data processing
Device includes Customer Media authentification of message unit, customer information acquiring unit, client's classification criterion setup unit, customer class
Other identifying unit.
8. a kind of tax office according to claim 7 queue machine, queuing processing system, it is characterised in that：Call out the numbers in the hall
Machine generation classification custom queueing number and printing ticket, while custom queueing number is put into hall number calling machine row number queue, together
When will arrange in numerical order in number and row number queue the minimum row number number of sequence number in similar row number, send back to channel access server；
The minimum row number of sequence number is sent to client in similar row number；Hall number calling machine is according to predetermined call out the numbers strategy and row number wait shape
State is scheduled management to all kinds of row numbers.
9. a kind of tax innings queue machine based on any of the above-described claim, queuing processing method, it is characterised in that methods described bag
Include following steps：
1）Access device receives request of calling out the numbers by all kinds of means, recognizes and identify channel of calling out the numbers, and separate client's key message；
2）Data processing equipment differentiates customer type according to customer information, generates different customer type codes, issues by all kinds of means
Access device；
3）The customer type code and sources mark are issued specified services hall number calling machine by access device by all kinds of means；
4）Hall number calling machine judges that client calls out the numbers according to channel mark of calling out the numbers asks source, and is performed accordingly according to request source
Call out the numbers operation；
5）Hall number calling machine is scheduled management according to predetermined tactful and row number wait state of calling out the numbers to all kinds of row numbers.
10. a kind of tax office according to claim 9 queue machine, queuing processing method, it is characterised in that step 4）Middle basis
Request source performs corresponding operation of calling out the numbers to be included：Hall number calling machine generation classification custom queueing number, by custom queueing number
Number calling machine is put into so as to realize tax office queuing mark.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710090397.1A CN106846596A (en) | 2017-02-20 | 2017-02-20 | A kind of tax office queue machine, queuing processing system and its method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710090397.1A CN106846596A (en) | 2017-02-20 | 2017-02-20 | A kind of tax office queue machine, queuing processing system and its method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106846596A true CN106846596A (en) | 2017-06-13 |
Family
ID=59128834
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710090397.1A Pending CN106846596A (en) | 2017-02-20 | 2017-02-20 | A kind of tax office queue machine, queuing processing system and its method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106846596A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109712306A (en) * | 2018-12-29 | 2019-05-03 | 山东浪潮商用系统有限公司 | A kind of method and system of calling and queuing intelligent service |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101350114A (en) * | 2008-09-03 | 2009-01-21 | 中国工商银行股份有限公司 | Bank queuing machine, system and method for processing queue |
| CN101799948A (en) * | 2010-02-26 | 2010-08-11 | 浪潮(山东)电子信息有限公司 | VIP key customer reservation queuing service system of bank branch queuing machine |
| US20130052998A1 (en) * | 2003-12-06 | 2013-02-28 | Robert C. Walter | System for Interactive Queuing Through Communication Networks |
| CN105046802A (en) * | 2015-07-07 | 2015-11-11 | 浙江维融电子科技股份有限公司 | Multi-counter based bank queuing and number calling method and system |
| CN105205905A (en) * | 2015-10-14 | 2015-12-30 | 福建星网锐捷通讯股份有限公司 | Method, device and system for calling numbers in business hall |
-
2017
- 2017-02-20 CN CN201710090397.1A patent/CN106846596A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20130052998A1 (en) * | 2003-12-06 | 2013-02-28 | Robert C. Walter | System for Interactive Queuing Through Communication Networks |
| CN101350114A (en) * | 2008-09-03 | 2009-01-21 | 中国工商银行股份有限公司 | Bank queuing machine, system and method for processing queue |
| CN101799948A (en) * | 2010-02-26 | 2010-08-11 | 浪潮(山东)电子信息有限公司 | VIP key customer reservation queuing service system of bank branch queuing machine |
| CN105046802A (en) * | 2015-07-07 | 2015-11-11 | 浙江维融电子科技股份有限公司 | Multi-counter based bank queuing and number calling method and system |
| CN105205905A (en) * | 2015-10-14 | 2015-12-30 | 福建星网锐捷通讯股份有限公司 | Method, device and system for calling numbers in business hall |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109712306A (en) * | 2018-12-29 | 2019-05-03 | 山东浪潮商用系统有限公司 | A kind of method and system of calling and queuing intelligent service |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN1860730B (en) | System and method for mobile transactions using the bearer independent protocol | |
| US6976171B1 (en) | Identification card and identification procedure | |
| CN105989653A (en) | Medical information processing method, apparatus thereof, hospital visit system and self-service terminal | |
| CN1256466A (en) | Transaction support system and information terminal system connected with the same | |
| CN109769244B (en) | Abnormal telephone card identification method, device, equipment and readable storage medium | |
| CN104902465B (en) | System of real name is opened an account remote writing-card method and system | |
| CN105678889B (en) | A kind of Zero queuing system | |
| CN102542393A (en) | Method, system and device for realizing real-name registration of user identity information | |
| CN107113614A (en) | A kind of long-range method and system for handling SIM card | |
| CN204650660U (en) | A kind of electric intelligent payment terminal and system | |
| CN108513280A (en) | The method for belonging to channel based on ICCID information realization SIM cards, opening card | |
| CN107332872A (en) | A kind of method that Android device network agile management and control is realized based on VPN connections | |
| CN106846596A (en) | A kind of tax office queue machine, queuing processing system and its method | |
| CN101771757A (en) | Method for detecting and intercepting nuisance calls | |
| CN106447360A (en) | Doctor-patient relationship management system based on Internet | |
| EP1096444A3 (en) | Method and system for configuration of self-service financial transaction terminals for a common software release | |
| CN109840757A (en) | A kind of repayment method and refund management equipment | |
| CN109767313A (en) | Method and Related product based on resource distribution | |
| CN103023765A (en) | Message processing method and message processing device based on scripting language | |
| CN105205905B (en) | The method, apparatus and system that a kind of business hall is called out the numbers | |
| CN109785138A (en) | A kind of terminal device for supporting to exchange between digital cash and commodity money | |
| US8913985B2 (en) | Mobile call management system | |
| CN109087197A (en) | A kind of change recognition methods of number and device | |
| EA021206B1 (en) | A system operable to enable mobile access | |
| US20030068025A1 (en) | Multi-site IP buffer box for PBX call accounting |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20170613 |
|
| RJ01 | Rejection of invention patent application after publication |