CN106682916A - Generation method of returning service information - Google Patents

Generation method of returning service information Download PDF

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Publication number
CN106682916A
CN106682916A CN201611242848.0A CN201611242848A CN106682916A CN 106682916 A CN106682916 A CN 106682916A CN 201611242848 A CN201611242848 A CN 201611242848A CN 106682916 A CN106682916 A CN 106682916A
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China
Prior art keywords
information
return
user
application server
user terminal
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Pending
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CN201611242848.0A
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Chinese (zh)
Inventor
曹鹏飞
葛俊鹏
陈家制
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Jiangxi Borui Tongyun Technology Co Ltd
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Jiangxi Borui Tongyun Technology Co Ltd
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Priority to CN201611242848.0A priority Critical patent/CN106682916A/en
Publication of CN106682916A publication Critical patent/CN106682916A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The embodiment of the invention relates to a generation method of returning service information. The generation method comprises steps that an application server receives an order searching instruction sent by a first user terminal; the order data is acquired and sent to a first user terminal and displayed; a first user terminal receives a returning processing selection instruction input by a user, determines the instruction generation time of the returning processing selection instruction and generates and sending returning processing request information to the application server; the application server determines information of signing time corresponding to a first order number; the time determination interval duration is generated; when the interval duration is smaller than or equal to a preset threshold, the application server acquires returning information template data according to the returning processing request information; returning service information is generated; connection between the application server and a short message server is established, and the returning service information is sent to the short message server; and the short sever sends the returning service information to a second user terminal according to the number of a a mobile subscriber directory.

Description

The generation method of return service information
Technical field
The present invention relates to data processing field, more particularly to a kind of generation method of return service information.
Background technology
In information technology highly developed today, the Internet becomes already a requisite part, net in daily life Network sale has become a kind of important Sales Channel, and shopping at network is also increasingly becoming a kind of important shopping form.
No matter electric business scale, return question is all inevitably present.And after user's application is returned goods, can only basis The order number of commodity is inquired about the return of goods situation of commodity, and this querying method is cumbersome, and inconvenient.Additionally, work as using During the overdue on the terminal device return of goods in family, system can only be operated according to return process, user by complicated process Can be modified, greatly reduce user experience.
The content of the invention
The purpose of the present invention is the defect for prior art, there is provided a kind of generation method of return service information, can Combined by application server and short message server, return service information is sent to into user in the form of Short Message Service message Terminal, user can timely understand the return of goods state of commodity.Additionally, whether user can enter according to return service validation of information Row is returned goods, it is to avoid enter return process because of user misoperation.
In view of this, a kind of generation method of return service information is embodiments provided, including:
Application server receives the order inquiries instruction that first user terminal sends;The order inquiries instruction at least includes ID;
Order data is obtained according to order inquiries instruction, first user terminal is sent to according to the ID and is shown Show;The order data includes ID, manager ID, trade name, commodity price data, order number, the letter of signing for the time Breath, Mobile Directory Number and order slip condition;
The handling return selection instruction of the first user terminal receiving user's input, determines that the handling return selects to refer to The instruction of order generates the time, and generates handling return solicited message and be sent to the application server;The handling return request Information includes that the first order number corresponding to the handling return selection instruction and the instruction generate the information of time;
The application server according to first order number determine first order number it is corresponding sign for the time Information;
Time and instruction generation time determination interval duration are signed for according to described;
When the interval duration is less than or equal to predetermined threshold value, the application server is asked according to the handling return Acquisition of information return of goods information model data;
The information for generating the time according to the return of goods information model data, first order number and the instruction is generated moves back Goods information on services;The return service information carries the Mobile Directory Number;
The connection of the application server and short message server is set up, the return service information is sent to into the note Server;
The return service information is sent to second by the short breath server according to the Mobile Directory Number User terminal;The return service information includes the information of service number.
Preferably, it is described after time and instruction generation time determination interval duration are signed for described in the basis Method also includes:
When the interval duration is more than the predetermined threshold value, refusal return of goods information is generated;
The refusal return of goods information is sent to into first user terminal.
Preferably, the return service information includes validating that key word and cancels key word;Methods described also includes:
The second user terminal receives confirmation key word of the user according to the return service information input, and generates Confirm return of goods information, the short message server is sent to according to the service number;The confirmation return of goods information carries described The information of the information of Mobile Directory Number and first order number;
The short message server is parsed to the confirmation return of goods information, according to the confirmation key word that parsing is obtained Generate with first order number and confirm instruction of returning goods, and be sent to the application server;
The application server confirms that return of goods instruction generates order status and updates the data according to described, updates described first and orders Single order slip condition.
It is further preferred that methods described also includes:
The order status are updated the data and is sent to the first user terminal;
The first user terminal is updated the data according to the order status and updates what is cached in the first user terminal The order slip condition of the first order.
It is further preferred that methods described also includes:
The second user terminal receives cancellation key word of the user according to the return service information input, and generates Cancel return of goods information, the short message server is sent to according to the service number;The cancellation return of goods information carries movement The information of the information of subscriber lists number and first order number;
The short message server is parsed to the cancellation return of goods information, according to the cancellation key word that parsing is obtained Generate with first order number and cancel instruction of returning goods, and be sent to the application server;
The application server does not update the order slip condition of first order.
Preferably, methods described also includes:
The user's registration information of the first user terminal receiving user's input;The user's registration information includes the use Family ID, user cipher, address information and the Mobile Directory Number;
Registration checking instruction is generated according to the user's registration information, and is sent to the application server;The registration Checking instruction includes the Mobile Directory Number;
The application server generates registration identifying code according to the registration checking instruction, and according to the mobile subscriber number Codebook number is sent to the second user terminal;
The user's checking code that the first user terminal receive user is input into according to the registration identifying code, and according to described User's checking code generates checking instruction and is sent to the application server;
The application server is matched the user's checking code with the registration identifying code;
When the user's checking code is identical with the registration identifying code, generation is succeeded in registration instruction, and is sent to first User terminal;
The application server is stored in the user's registration information in subscriber information management data base.
It is further preferred that methods described also includes:
The application server receives the password of first user terminal transmission and gives instruction for change;The password gives instruction for change to be included ID;
Instruction generation password is given for change according to the password and gives identifying code for change;
The Mobile Directory Number is obtained in the subscriber information management data base according to the ID;
Give the password for change identifying code and be sent to the second user terminal;
The first user terminal receive user according to the password give for change identifying code input password authentification code, and according to The password authentification code generates password authentification instruction and is sent to the application server;
The application server is given the password authentification code for change identifying code and is matched with the password;
When the password authentification code and the password give for change identifying code it is identical when, the user is obtained according to the ID Password, and it is sent to second user terminal.
It is further preferred that methods described also includes:
The application server receives the number alteration command that the first user terminal sends;The number alteration command Including the Mobile Directory Number after ID and change;
Change identifying code is generated according to the number alteration command;
The Mobile Directory Number is obtained in the subscriber information management data base according to the ID;
Number change identifying code is sent to into the second user terminal;
The first user terminal receive user changes identifying code according to the number of the change identifying code input, and sends To the application server;
The application server is matched number change identifying code with the change identifying code;
When number change identifying code is identical with the change identifying code, in the subscriber information management data base In, the corresponding Mobile Directory Number of the ID is updated to the Mobile Directory Number after the change.
The generation method of return service information provided in an embodiment of the present invention, can be by application server and short message service Device combines, and return service information is sent to into user terminal in the form of Short Message Service message, and user can timely understand The return of goods state of commodity.Additionally, whether user can be returned goods according to return service validation of information, it is to avoid because of user misoperation And enter return process.
Description of the drawings
Fig. 1 is the generation method flow chart of return service information provided in an embodiment of the present invention.
Specific embodiment
Below by drawings and Examples, technical scheme is described in further detail.
The generation method of the return service information that the present embodiment is provided, is mainly used in the return service of commodity, in the method In, it is related to application server, short message server and user terminal.Wherein user terminal is that user's (commodity purchaser) is used Terminal unit, above-mentioned terminal unit specifically can preferably adopt smart mobile phone.
Fig. 1 is the generation method flow chart of return service information provided in an embodiment of the present invention, as shown in figure 1, including:
Step 101, application server receives the order inquiries instruction that first user terminal sends.
Wherein, first user terminal can be panel computer, desktop computer etc., and first user terminal can also be the handss of user Machine.
Specifically, user can be operated when being returned goods by first user terminal, preferably can be by the Application on one user terminal come realize goods return and replacement instruct assign.User logs in is carried out first, then in first user terminal Order inquiries instruction is sent to application server by input order inquiries instruction, first user terminal, wherein, order inquiries instruction At least include ID, title of return of goods commodity etc. can also be included.
Step 102, according to order inquiries instruction order data is obtained, and is sent to first user terminal according to ID and is shown Show.
Specifically, order data includes ID, manager ID, trade name, commodity price data, order number, signs for The information of time, Mobile Directory Number and order slip condition.
Wherein, manager ID refers to the ID of merchandise sales/merchandise return operator.
Order status are used to indicate the current state of order, such as can have in a specific example:Wait to deliver, In dispensing, complete, return goods-apply it is to be confirmed, return goods-pass through etc. different conditions.
Step 103, the handling return selection instruction of first user terminal receiving user's input determines that handling return selects to refer to The instruction of order generates the time, and generates handling return solicited message and be sent to application server.
Specifically, when handling return solicited message includes order number and the instruction generation corresponding to handling return selection instruction Between information;It is clear for ease of describing, below selected order number is referred to as into the first order number.
Server can generate order status and update number after handling return selection instruction is received according to the first order number According to, update the order slip condition of the first order, such as it is updated to " return goods-apply and be to be confirmed ".Also, order status are updated Data is activation gives first user terminal.Then first user terminal is updated the data in renewal first user terminal according to order status The order slip condition of the first order of caching.
Step 104, application server determines the corresponding information for signing for the time of the first order number according to the first order number.
Specifically, sequence information includes signing for the information of time, can additionally include merchandise news, logistics information and use Family information, user profile can include the storefront information of return service again.
Step 105, according to the time of signing for and instruction generation time interval duration is determined.
Specifically, being spaced duration can be determined by the duration between the time of signing for and instruction generation time, that is, Say from user and sign for commodity to the when a length of interval duration initiated Return Application.
Step 106, when duration is spaced less than or equal to predetermined threshold value, application server is according to handling return solicited message Obtain return of goods information model data.
Wherein, predetermined threshold value can be that businessman is default, it is also possible to which network shopping mall is default.
In a specific example, predetermined threshold value can be 7 days, when user signs for commodity between initiation Return Application Duration when being less than or equal to 7 days, can carry out Return Application, application server is obtained according to handling return solicited message and returned goods Information model data.
Return of goods information model data are had previously been stored in template database, have various moulds in template database Plate, such as deliver, return goods, exchange goods, dispense, and server is called according to corresponding solicited message to template.Each template Data are all made up of change character string and fix information, and in a specific example, return of goods information model data can be " you Order number for AAAA order Time application return goods ", wherein " AAAA " and " Time " is change character string.
Additionally, when duration is spaced more than predetermined threshold value, application server generates refusal return of goods information;And refusal is returned goods Information is sent to first user terminal.
In a specific example, user sign for commodity to initiate Return Application between duration more than 7 days when, application Server generates refusal return of goods information, and in the refusal return of goods information ID is carried, and application server will be refused according to ID Absolutely return of goods information is sent to the corresponding first user terminal of ID, and shows, points out user's current time beyond moving back The predetermined threshold value of goods, it is impossible to returned goods.
Step 107, according to the information of return of goods information model data, the first order number and instruction generation time clothes of returning goods are generated Business information.
Wherein, return service information carries Mobile Directory Number.
Specifically, the change character string in application server identification return of goods information model data, and according to the first order number Assignment is carried out to change character string with the instruction generation time, so as to generate return service information, return service information can be " you Order number be 74667394667 order 1 day 15 December in 2016:35 applications are returned goods ".
Step 108, sets up the connection of application server and short message server, and return service information is sent to into short message service Device.
Wherein, short message server has service number.
Return service information is sent to second user by step 109, short breath server according to Mobile Directory Number Terminal.
Wherein, second user terminal refers to the corresponding user terminal of Mobile Directory Number, specific second user Terminal is mobile phone, and in a preferred embodiment, first user terminal and second user terminal can be same mobile phones.
Specifically, entrained by short message server identification return service information to Mobile Directory Number, and will move back Goods information on services is sent to the corresponding second user terminal of Mobile Directory Number, and is shown, wherein, return service Information includes the information of service number.So when user sees return service information, it is possible to which understanding is currently returned goods Sequence information.
In a preferred embodiment, in order to confirm that user's return of goods operation on computers is not maloperation, in return service Key word is included validating that in information and cancels key word, such as return service information can be for " your order number is 74667394667 order was 1 day 15 December in 2016:35 applications are returned goods, and whether PLSCONFM is returned goods, and are replied QR and are represented true Recognize, reply QX and represent cancellation ".
Specifically, when user confirms to be returned goods, " QR " can be replied in second user terminal, second user terminal Confirmation key word of the user according to return service information input is received, and generates confirmation return of goods information, believed according to return service The service number that breath includes is sent to short message server;The mobile subscriber number book of user is carried in return of goods information is confirmed The information of the information of number and the first order number;Short message server is parsed to confirming return of goods information, is obtained according to parsing Confirm that key word " QR " and the first order number " 74667394667 " are generated and confirm instruction of returning goods, and be sent to application server;Should Instruct generation order status to update the data according to confirming to return goods with server, update the order slip condition of the first order, such as It is updated to " return goods-application have confirmed that ", and order status are updated the data is sent to first user terminal, then first user Terminal updates the data the order slip condition for updating the first order cached in first user terminal according to order status.
When user cancels to return goods, " QX " can be replied in second user terminal, second user terminal receives user According to the cancellation key word " QX " of return service information input, and cancellation return of goods information is generated, included according to return of goods information is cancelled Service number be sent to short message server;The information and the of Mobile Directory Number is carried in return of goods information is cancelled The information of one order number;Short message server is parsed to cancelling return of goods information, according to the cancellation key word " QX " that parsing is obtained Generate with the first order number " 74667394667 " and cancel instruction of returning goods, and be sent to application server;Application server is according to taking The instruction of regression goods does not update the order slip condition of the first order.So avoid user's overdue return of goods on computers and Returned goods, by way of application server and short message server combine, return service information is sent to into the handss of user On machine, whether user can reselect and return goods.
Before step 101, user needs the registration that user profile is carried out in first user terminal.
Specifically, the user's registration information of first user terminal receiving user's input;User's registration information can include using Family ID, user name, user cipher, address information and Mobile Directory Number, can also include the information such as age, occupation. Such as:The entitled flower of user;User cipher is 123456;Mobile Directory Number is 13940215999 ".Need explanation , first user terminal can be computer, or mobile phone.
First user terminal generates registration checking instruction according to user's registration information, and is sent to application server;Wherein, Registration checking instruction includes Mobile Directory Number " 13940215999 ".
Application server generates registration identifying code " 785412 " according to registration checking instruction, and according to mobile subscriber number book Number is sent to " 13940215999 " corresponding second user terminal.It should be noted that first user terminal and second user Terminal can be simultaneously mobile phone.
The user's checking code " 785412 " that first user terminal receive user is input into according to registration identifying code, and according to user Identifying code generates checking instruction and is sent to application server.
Application server is matched user's checking code with registration identifying code;When user's checking code and registration checking code-phase Meanwhile, instruction of succeeding in registration is generated, and it is sent to first user terminal;Application server registers customers as information and is stored in user In information management database.If the identifying code of user input is different from registration identifying code, can again in first user terminal On carry out registration operation.
Additionally, when user forgets Password, can be operated in first user terminal, password is given for change.
Specifically, the password that application server reception first user terminal sends gives instruction for change;Wherein, password gives instruction for change Including ID;Application server gives instruction generation password for change and gives identifying code for change according to password.
Application server obtains the corresponding mobile subscriber number of ID according to ID in subscriber information management data base Codebook number;And give the password of generation for change identifying code and be sent to the corresponding second user terminal of Mobile Directory Number.
First user terminal receive user gives the password authentification code of identifying code input for change according to password, and according to password authentification Code generates password authentification instruction and is sent to application server.
Application server is given password authentification code and password for change identifying code and is matched;When password authentification code and password are given for change When identifying code is identical, application server obtains the user cipher of storage according to ID, and user cipher is sent to into the second use Family terminal.
In a preferred embodiment, when user is modified due to phone number change with greater need for the cell-phone number to storing, Can be in the operation of the enterprising line number code change of first user terminal.
Specifically, application server receives the number alteration command that first user terminal sends;Wherein, number alteration command Including the Mobile Directory Number after ID and change.
Application server generates change identifying code according to number alteration command;Meanwhile, according to ID in user profile pipe Mobile Directory Number is obtained in reason data base, then change identifying code Mobile Directory Number correspondence is sent to into Second user terminal.
First user terminal receive user changes identifying code according to the number of change identifying code input, and is sent to using clothes Business device.
Application server is matched number change identifying code with change identifying code;When number change identifying code and change When identifying code is identical, in subscriber information management data base, the corresponding Mobile Directory Numbers of user I D are updated to become Mobile Directory Number after more.
The generation method of return service information provided in an embodiment of the present invention, can be by application server and short message service Device combines, and return service information is sent to into user terminal in the form of Short Message Service message, and user can timely understand The return of goods state of commodity.Additionally, whether user can be returned goods according to return service validation of information, it is to avoid because of user misoperation And enter return process.
Professional should further appreciate that, with reference to each example of the embodiments described herein description Unit and algorithm steps, can with electronic hardware, computer software or the two be implemented in combination in, it is hard in order to clearly demonstrate The interchangeability of part and software, according to function has generally described the composition and step of each example in the above description. These functions are performed with hardware or software mode actually, depending on the application-specific and design constraint of technical scheme. Professional and technical personnel can use different methods to realize described function to each specific application, but this realization It is not considered that beyond the scope of this invention.
Can be with hardware, computing device with reference to the method for the embodiments described herein description or the step of algorithm Software module, or the combination of the two is implementing.Software module can be placed in random access memory (RAM), internal memory, read only memory (ROM), electrically programmable ROM, electrically erasable ROM, depositor, hard disk, moveable magnetic disc, CD-ROM or technical field In any other form of storage medium well known to interior.
Above-described specific embodiment, has been carried out further to the purpose of the present invention, technical scheme and beneficial effect Describe in detail, should be understood that the specific embodiment that the foregoing is only the present invention, be not intended to limit the present invention Protection domain, all any modification, equivalent substitution and improvements within the spirit and principles in the present invention, done etc. all should include Within protection scope of the present invention.

Claims (8)

1. a kind of generation method of return service information, it is characterised in that methods described includes:
Application server receives the order inquiries instruction that first user terminal sends;The order inquiries instruction at least includes user ID;
Order data is obtained according to order inquiries instruction, first user terminal is sent to according to the ID and is shown; The order data include ID, manager ID, trade name, commodity price data, order number, the information for signing for the time, Mobile Directory Number and order slip condition;
The handling return selection instruction of the first user terminal receiving user's input, determines the handling return selection instruction The generation time is instructed, and generates handling return solicited message and be sent to the application server;The handling return solicited message The information of time is generated including the first order number corresponding to the handling return selection instruction and the instruction;
The application server determines the corresponding information for signing for the time of first order number according to first order number;
Time and instruction generation time determination interval duration are signed for according to described;
When the interval duration is less than or equal to predetermined threshold value, the application server is according to the handling return solicited message Obtain return of goods information model data;
Clothes of returning goods are generated according to the information that the return of goods information model data, first order number and the instruction generate the time Business information;The return service information carries the Mobile Directory Number;
The connection of the application server and short message server is set up, the return service information is sent to into the short message service Device;
The return service information is sent to second user by the short breath server according to the Mobile Directory Number Terminal;The return service information includes the information of service number.
2. the generation method of return service information according to claim 1, it is characterised in that signing for described in the basis Time and the instruction are generated after the duration of time determination interval, and methods described also includes:
When the interval duration is more than the predetermined threshold value, refusal return of goods information is generated;
The refusal return of goods information is sent to into first user terminal.
3. the generation method of return service information according to claim 1, it is characterised in that the return service packet Include confirmation key word and cancel key word;Methods described also includes:
The second user terminal receives confirmation key word of the user according to the return service information input, and generates confirmation Return of goods information, according to the service number short message server is sent to;The confirmation return of goods information carries the movement The information of the information of subscriber lists number and first order number;
The short message server is parsed to the confirmation return of goods information, according to the confirmation key word that obtains of parsing and institute State the first order number and generate and confirm instruction of returning goods, and be sent to the application server;
The application server confirms that return of goods instruction generates order status and updates the data according to described, updates first order Order slip condition.
4. the generation method of return service information according to claim 3, it is characterised in that methods described also includes:
The order status are updated the data and is sent to the first user terminal;
The first user terminal is updated the data according to the order status and updates first cached in the first user terminal The order slip condition of order.
5. the generation method of return service information according to claim 3, it is characterised in that methods described also includes:
The second user terminal receives cancellation key word of the user according to the return service information input, and generates cancellation Return of goods information, according to the service number short message server is sent to;The cancellation return of goods information carries mobile subscriber The information of the information of directory number and first order number;
The short message server is parsed to the cancellation return of goods information, according to the cancellation key word that obtains of parsing and institute State the first order number and generate and cancel instruction of returning goods, and be sent to the application server;
The application server does not update the order slip condition of first order.
6. the generation method of return service information according to claim 1, it is characterised in that methods described also includes:
The user's registration information of the first user terminal receiving user's input;The user's registration information includes the user ID, user cipher, address information and the Mobile Directory Number;
Registration checking instruction is generated according to the user's registration information, and is sent to the application server;The registration checking Instruction includes the Mobile Directory Number;
The application server generates registration identifying code according to the registration checking instruction, and according to the mobile subscriber number book Number is sent to the second user terminal;
The user's checking code that the first user terminal receive user is input into according to the registration identifying code, and according to the user Identifying code generates checking instruction and is sent to the application server;
The application server is matched the user's checking code with the registration identifying code;
When the user's checking code is identical with the registration identifying code, instruction of succeeding in registration is generated, and be sent to first user Terminal;
The application server is stored in the user's registration information in subscriber information management data base.
7. the generation method of return service information according to claim 6, it is characterised in that methods described also includes:
The application server receives the password of first user terminal transmission and gives instruction for change;The password gives instruction for change includes user ID;
Instruction generation password is given for change according to the password and gives identifying code for change;
The Mobile Directory Number is obtained in the subscriber information management data base according to the ID;
Give the password for change identifying code and be sent to the second user terminal;
The first user terminal receive user gives the password authentification code of identifying code input for change according to the password, and according to described Password authentification code generates password authentification instruction and is sent to the application server;
The application server is given the password authentification code for change identifying code and is matched with the password;
When the password authentification code and the password give for change identifying code it is identical when, the user is obtained according to the ID close Code, and it is sent to second user terminal.
8. the generation method of return service information according to claim 6, it is characterised in that methods described also includes:
The application server receives the number alteration command that the first user terminal sends;The number alteration command includes Mobile Directory Number after ID and change;
Change identifying code is generated according to the number alteration command;
The Mobile Directory Number is obtained in the subscriber information management data base according to the ID;
Number change identifying code is sent to into the second user terminal;
The first user terminal receive user changes identifying code according to the number of the change identifying code input, and is sent to institute State application server;
The application server is matched number change identifying code with the change identifying code;
When number change identifying code is identical with the change identifying code, in the subscriber information management data base, will The corresponding Mobile Directory Number of the ID is updated to the Mobile Directory Number after the change.
CN201611242848.0A 2016-12-29 2016-12-29 Generation method of returning service information Pending CN106682916A (en)

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Cited By (5)

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Publication number Priority date Publication date Assignee Title
CN108346081A (en) * 2018-01-16 2018-07-31 广州市信富信息科技有限公司 A kind of order flow management-control method and system based on Cloud Server
CN108346081B (en) * 2018-01-16 2020-11-17 广州市信富信息科技有限公司 Order flow management and control method and system based on cloud server
WO2020029775A1 (en) * 2018-08-10 2020-02-13 顺丰科技有限公司 Commodity return code generation and return method and apparatus, device, and storage medium thereof
CN109214932A (en) * 2018-08-17 2019-01-15 平安科技(深圳)有限公司 Order processing method, apparatus, computer equipment and storage medium
CN109636551A (en) * 2019-01-31 2019-04-16 上海易点时空网络有限公司 Service order generation method and device
CN114529316A (en) * 2022-02-24 2022-05-24 拉扎斯网络科技(上海)有限公司 Takeaway goods returning method, device and system and electronic equipment

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