CN106327365A - Ordering information interaction method and ordering information management system - Google Patents
Ordering information interaction method and ordering information management system Download PDFInfo
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- CN106327365A CN106327365A CN201510353623.1A CN201510353623A CN106327365A CN 106327365 A CN106327365 A CN 106327365A CN 201510353623 A CN201510353623 A CN 201510353623A CN 106327365 A CN106327365 A CN 106327365A
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Abstract
The invention discloses an ordering information interaction method. The method is executed by a customer display apparatus and connected with a server. The method comprises the steps of (A) reading a current dining number of a first restaurant and a first waiting order number related to a first number of people making a seat reservation from the server; (B) displaying the current dining number and the first waiting order number; (C) displaying a user operation interface of an electronic menu and controlling the user operation interface to generate a first order; (D) transmitting the first order to the server, and receiving a meal-taking number and estimated meal-taking time from the server, wherein the estimated meal-taking time is calculated according to the first waiting order number; and (E) displaying the meal-taking number and the meal-taking time. Through the method, a meal ordering state can be displayed according to different numbers of people making the seat reservation, and then an ordering function is provided according to the meal ordering state.
Description
Technical field
The invention relates to that one is ordered information interaction method, particularly relate to one and order information interaction method and approaches to IM of ordering.
Background technology
Hotel owner's information display device of existing sales field or department store, is to show each hotel owner or the title in dining room and position based on simple, and the user to be had dinner orders food after going to dining room according to the position, dining room of display again.Section at mealtime, normal bumper-to-bumper before the sales counter in dining room, many clients waiting that admissions are ordered are both needed to take a significant amount of time and wait in line, and point the most also needs to again wait for so that pick-up.Therefore, how to develop a kind of system having conformability and tool real-time, order for user and remind user pick-up, just become a theme being worth research.
Summary of the invention
The present invention one purpose, is i.e. providing a kind of order information interaction method and relevant client's display device thereof that can show the situation of making a reservation according to different booking numbers, to solve the problems referred to above.
Another object of the present invention, is i.e. providing a kind of order approaches to IM and server of relevant information management of ordering thereof that can show the situation of making a reservation according to different booking numbers.
For reaching above-mentioned purpose and other purposes, the present invention order information interaction method in certain embodiments, be to be performed by client's display device, this client's display device and a server line, and comprise a processing unit and a display unit being connected with this processing unit, the method includes the steps of:
(A) this processing unit from this server read one first hotel owner one have dinner at present number and be relevant to one first booking number one first wait order numbers.
(B) this display unit shows this current dining number and is relevant to the first wait order numbers of this first booking number.
(C) this display unit show this first hotel owner an electronic menu user operation interface, and controlled make this processing unit produce one first order.
(D) this processing unit transmits this first order to this server, and receives a pick-up number and from this server and estimate the pick-up time, and wherein this anticipated pick-up time is first to wait that order numbers calculates and is relevant to this first booking number according to this.
(E) this display unit shows this pick-up number and this anticipated pick-up time.
In certain embodiments, in step (A) this processing unit also from this server read multiple second hotel owners multiple second hotel owners have dinner at present number and be relevant to this first booking number multiple second hotel owners wait order numbers；Step (B) is to show that such second hotel owner has dinner number at present and such second hotel owner waits order numbers；In step (C), this display unit shows the user operation interface of this electronic menu of this first hotel owner after being the input receiving and selecting this first hotel owner, and controlled makes this processing unit produce this first order.
In certain embodiments, this client's display device also comprises a card reading unit being connected with this processing unit, the method be also contained between step (C) and (D) perform step (F) and (G):
(F) this processing unit judges whether to receive the input that a confirmation is checked out.
(G) being judged as YES when step (F), this processing unit makes this card reading unit read card, this processing unit the operation that performs to check out.
In certain embodiments, the step (H) performed also it is contained between step (C) and (D): this processing unit judges whether to receive the input of a confirmation booking, if so, carries out step (D).
In certain embodiments, this client's display device also comprises a print unit being connected with this processing unit, and the method is also contained in the step (I) that step (D) performs afterwards: this print unit prints this pick-up number, this anticipated pick-up time and one is relevant to the Article 1 shape code of pick-up information of this first order.
In certain embodiments, the pick-up information of this first order comprises this pick-up number and is available for webpage address or the link of application program linking to this server to inquire about this anticipated pick-up time renewable.
Then, client's display device of the present invention in certain embodiments, performs such as described information interaction method of ordering.
Then, the present invention orders approaches to IM in certain embodiments, it is to be performed by a server, this server and client's display device line, this server stores the following message of one first hotel owner: a pick-up number and be relevant to one first wait order numbers and the very first time estimation parameter of one first booking number；The method includes the steps of:
A () this server receives one first order with this first booking number from this client's display device.
B this pick-up number is added one by ().
C this first wait order numbers is added one by ().
D according to first, () waits that order numbers, very first time estimation parameter calculate the anticipated pick-up time.
E () transmits this pick-up number and this anticipated pick-up time to this client's display device.
In certain embodiments, the step (f) performed also it is contained between step (b) and (c): judge whether the first order can pick-up according to this pick-up number；Step (c) be when step (f) when being judged as NO by this first wait order numbers add one.
In certain embodiments, the method also comprises the steps of
G () receives a complete notice of dining with the first booking number.
H () calculated for the first wait order numbers and this anticipated pick-up time.
In certain embodiments, step (h) comprises the steps of
(h1) judge that whether the first wait order numbers is more than 0.
(h2) it is judged as YES when step (h1), the first wait order numbers is subtracted one.
(h3) wait that order numbers, very first time estimation parameter calculate this anticipated pick-up time according to first.
In certain embodiments, this server also with device line in a dining room, the method also comprises the steps of
(i) in dining room, device receives this pick-up number.
J according to this pick-up number, () judges whether the first order can pick-up.
K () is judged as YES when step (j), in making dining room, device sends warning.
In certain embodiments, this server also stores the following message of this first hotel owner: have pick-up number and the pick-up number of at least one the 3rd order being in state of not yet having dinner of at least one the second order being in state in dining of this first booking number, and it is relevant to one first upper limit of this first booking number, described judge that the first order whether can pick-up according to this pick-up number, it is to judge: whether the pick-up number of this first order is more than or less than or an idle number equal to after deducting an admission cis-position number, if more than this idle table number, then judged result is no, if less than or equal to this idle table number, judged result is yes；Wherein, this admission cis-position number is the maximum in the pick-up number of the second order of the pick-up number less than arbitrary 3rd order, and this idle table number is the quantity that this first upper limit subtracts this second order.
In certain embodiments, this server also stores the one of this first hotel owner and has dinner at present number, step (k) also by this at present dining number add one, step (e) also transmits this number of having dinner at present to this client's display device.
In certain embodiments, this server also provides for the webpage of this anticipated pick-up time of a display this first order renewable, and the update mode of this anticipated pick-up time of this first order is to calculate less than other quantity on orders and this very first time estimation parameter of the pick-up number of this first order according to having this first booking number and pick-up number.
In certain embodiments, this server also store this first order one after mend sequence number, also make in step (a) this rear benefit sequence number equal to this first wait order numbers；When this server receives a complete notice of dining with the first booking number, also this rear benefit sequence number is subtracted one；The update mode of this anticipated pick-up time of this first order is to estimate that parameter calculates according to this rear benefit sequence number and this very first time.
Then, the present invention for order information management server in certain embodiments, perform such as described information interaction method of ordering.
Effect of the present invention is: shows according to different booking numbers through client's display device and makes a reservation and the situation of pick-up, the function ordered is provided the most according to this, make user can know, through client's display device, the number of having dinner at present that each hotel owner is corresponding respectively, and be relevant to the wait order numbers of specific booking number, and can order food further and produce order.
[accompanying drawing explanation]
The present invention other feature and effect, clearly will present, wherein in describing in detail with reference to graphic embodiment:
Fig. 1 is a block chart, and device in a server of the embodiment of the present invention, client's display device and a dining room is described；
Fig. 2 is a flow chart, illustrates that the embodiment of the present invention is ordered information interaction method；
Fig. 3 is a schematic diagram, and a BBS of this embodiment is described；
Fig. 4 is a schematic diagram, and the user operation interface of an electronic menu of this embodiment is described；
Fig. 5 is a schematic diagram, and the user operation interface of this electronic menu is described；
Fig. 6 is a schematic diagram, illustrates that this embodiment prints a pick-up number, one estimates pick-up time and an Article 1 shape code；
Fig. 7 is a flow chart, illustrates that embodiment of the present invention approaches to IM of ordering is relevant to receive the step performed by one first order；
Fig. 8 is a flow chart, illustrates that this approaches to IM of ordering is relevant to the step performed by complete notice of having dinner；And
Fig. 9 is a flow chart, illustrates that this approaches to IM of ordering is relevant to the step performed by pick-up.
[detailed description of the invention]
Before the present invention is described in detail, it shall be noted that in the following description content, similar element is to be identically numbered to represent.
Refering to Fig. 1 to Fig. 3, the embodiment of the present invention is ordered information interaction method, client's display device 2 perform, this client's display device 2 and server 1 line.The embodiment of the present invention is ordered approaches to IM, then performed by this server 1, this part hold after explanation.This client's display device 2 comprises a processing unit 21 and display unit 22, print unit 23 and the card reading unit 24 being connected with this processing unit 21, this client's display device 2 is i.e. so-called POS (POS full text: Point of sale in the present embodiment, point of sale), this display unit 22 is a touch-control display screen in the present embodiment, but it is not limited, as long as guest operation can be facilitated.The method includes the steps of:
Step S11-read one first booking number (preset or choose).Specifically, this processing unit 21 makes this display unit 22 show a BBS 4, wherein comprise a booking number field 41, available different booking number, such as 1,2,4,6,8,10 people, wherein maximum is 10 people, preset value is 2 people, and when user not yet selects, this first booking number that this step is read is 2 default people, after user selects other numbers, this first booking number that this step is read is the number that user selects.
Step S12-this processing unit 21 reads the hotel owner of each hotel owner from this server 1 and has dinner at present number and be relevant to hotel owner of this first booking number and wait order numbers and show.For convenience of description, below each hotel owner is divided into one first hotel owner and multiple second hotel owner, and with the first hotel owner for " Anping tofu pudding ", as a example by the second hotel owner is remaining hotel owner.In this step, this processing unit 21 from this server 1 read the first hotel owner (Anping tofu pudding) number of having dinner at present (325) and be relevant to the first booking number first wait order numbers (0), and multiple second hotel owners reading multiple second hotel owner have dinner at present number and be relevant to this first booking number multiple second hotel owners wait order numbers.Then the hotel owner's information field 42 at BBS 4 shows that this first hotel owner and the title of such second hotel owner, position, this have dinner at present number and such second hotel owner are had dinner number at present, and this first waits that order numbers and the second hotel owner wait order numbers.Wherein, the position of such hotel owner is for example to schematically show with the position on display picture.
It is noted that due to the first wait order numbers being shown that the first booking number that is relevant to, can accurately reflect the situation that the order of the first booking number waits.
Step S13-this display unit 22 receive select the first hotel owner input, and show to should the first hotel owner electronic menu user operation interface 5(such as Fig. 4, Fig. 5).
Step S14-this display unit 22 is received in the input of ordering of this electronic menu, makes this processing unit 21 generate one first order.Such as Fig. 4, for example, user selection " Semen Phaseoli tofu pudding " 1, check out in confirmation form 51 by next, enter the picture of Fig. 5, carry out step S15.
Step S15-it is confirmed whether to check out？Specifically, the user operation interface 5 of this electronic menu shows this confirmation form 51 of checking out, and this processing unit 21 judges whether to receive the input that a confirmation is checked out, and if so, enters step S17, otherwise enters step S16.Such as Fig. 5, for example, the user operation interface 5 of this electronic menu shows that user have selected " Semen Phaseoli tofu pudding " 1 and price thereof, when pressing this "Yes" confirmed in form 51 of checking out, carries out step S17.In the picture shown in Fig. 5, may also display other guide, the word of such as credit card promotional offer or figure etc., encourage user to check out in the lump.
Step S16-it is confirmed whether booking？Specifically, this processing unit 21 judges whether to receive the input (not shown) of a confirmation booking, if so, enters step S18, otherwise terminates flow process.It should be noted that, step S15 is not limited with said sequence with S16, can also be that step S16 performs prior to step S15, or both perform simultaneously, the such as user at this electronic menu operates interface 5 and show the option and only making a reservation and the option etc. do not checked out of checking out simultaneously, in addition it is also possible to only carry out wherein a step and provide only a wherein selection, such as, force user to check out and just can carry out subsequent step.
If user to be avoided is after booking of not checking out, pick-up is not gone to pay the bill, can be in conjunction with member's mechanism, require that user is logined with such as member card, the credit card or phone number, if user is checked out in step S15, at the spending amount that accumulation is certain, have fixing discount；If do not checked out after booking, the most non-pick-up is paid the bill, then arrange the account of certain then penalizing, such as this user and must not use booking function one month etc..
Step S17-this processing unit 21 makes this card reading unit 24 read card, this processing unit 21 operation that performs to check out.This card that card reading unit 24 for example can read contact, contactless carrying out is paid the bill.Hereinafter carry out step S18.
Step S18-this processing unit 21 transmits the first order to server 1, and receives pick-up number and anticipated pick-up time from server 1, and this display unit 22 also shows this pick-up number and this anticipated pick-up time.Supplementary notes be, although just obtaining this pick-up number determined after transmitting the first order in this step, but before not obtaining this pick-up number determined, this processing unit 21 still can estimate the pick-up number of this first order according to the pick-up number having order at present, and shows (such as Fig. 5) in the user operation interface 5 of electronic menu.
It is worth mentioning that, wherein this anticipated pick-up time is to calculate according to this first wait order numbers and be relevant to this first booking number, as a example by this first booking number is 2 people, this the first wait order numbers is the wait order numbers that booking number is 2 people, the anticipated pick-up time calculated also is to calculate according to the order that booking number is 2 people, it is therefore expected that will not there be bigger deviation the pick-up time by the interference of the order of other booking numbers.This anticipated pick-up time is to be calculated by server 1, explanation after this part appearance.Hereinafter carry out step S19.
Step S19-make print unit 23 print this pick-up number, estimate that the pick-up time and one is relevant to the Article 1 shape code (such as Fig. 6) of the pick-up information of this first order.The most also print the current time, but be not limited.Wherein, the pick-up information of this first order comprises this pick-up number and is available for webpage address or the link of application program linking to this server 1 to inquire about this anticipated pick-up time renewable.
This Article 1 shape code is in the present embodiment as a example by QR code, this Article 1 shape code purpose is, user can be by mobile telephone scanning QR code, it is wired to a webpage or an application program related pages, make mobile phone perform browser or corresponding application program carrys out real-time reminding user and has dinner at present number, (this first order) pick-up number of user, show goes out the anticipated pick-up time, even anticipated pick-up time and current time are subtracted each other and do one and countdown, by the time the when that user can being had dinner, mobile phone will hasten to have dinner or pick-up to dining room with the tinkle of bells and vibration reminding user.Deng number after time is up, user is directly held this thermoinduction paper and is gone dining room dining or pick-up.If user loses thermoinduction paper, can pass through mobile phone QR just
Code scans, and stays booking closing entries in mobile phone, as the same voucher dining.
In summary, client's display device 2, except the display title of each hotel owner, position, shows always according to different booking numbers and makes a reservation and the situation of pick-up, then provide the function ordered according to this.User can know, through client's display device 2, the place that this floor can be ordered or make a reservation, the number of having dinner at present of each hotel owner, and is relevant to the wait order numbers of specific booking number, and can order food further.
Especially it is emphasized that, if without the aforementioned technology according to different booking demographics pick-up situations, then have the problem that dining room table service efficiency is the most evident, for example, in the table of 6 people is used, when the order making booking number be 6 people is waited for, the table of 2 people is had vacant position, if but order does not differentiates between booking number, the then 2 people's orders produced after the order of 6 people, the order all needing to wait for 6 people is desirable after the meal, just can pick-up.Identical example is applied mechanically in the present embodiment, owing to the booking number of 6 people with 2 people is completely separable statistics, does not have aforesaid situation and occurs.
Refering to Fig. 1,7, the following description embodiment of the present invention is ordered approaches to IM.This server 1 is in addition to this client's display device line, also with device 3 line in a dining room.For coordinating aforementioned information interaction method of ordering, this server 1 need to perform to order approaches to IM to provide the information of client's display device 2 necessity.This server 1 stores the following message of the first hotel owner: current pick-up number and be relevant to the first wait order numbers and the very first time estimation parameter of the first booking number.The method includes the steps of:
Step S21-first order with the first booking number is received from this client's display device.As it was previously stated, this first order is client's display device 2 refers to Fig. 2 in step S18() it is sent to this server 1.
Step S22-this pick-up number is added one.Specifically, the initial value of this pick-up number is 0, and increases in this step with the increase of quantity on order.
Step S23-judge whether the first order can pick-up according to this pick-up number.
For judging that the first order whether can pick-up, this server 1 also stores the following message of this first hotel owner: have pick-up number and the pick-up number of many 3rd orders being in state of not yet having dinner of many second orders being in state in dining of this first booking number, and it is relevant to one first upper limit of this first booking number, described judge that the first order whether can pick-up according to this pick-up number, it is to judge: whether the pick-up number of this first order is more than or less than or an idle number equal to after deducting an admission cis-position number, if more than this idle table number, then judged result is no, if less than or equal to this idle table number, judged result is yes；Wherein, this admission cis-position number is the maximum in the pick-up number of the second order of the pick-up number less than arbitrary 3rd order, and this idle table number is the quantity that this first upper limit subtracts this second order.
In short, be that the dining situation of order according to this first booking number judges, this first upper limit is " the table number " or " maximum simultaneously have dinner order numbers " of this first booking number of this first hotel owner in brief.
Refering to table 1, for example, this the first booking number is 2 people, this first upper limit of first hotel owner is 5, and it is provided with table number 01 to 05, and wherein it being in dining in addition to table number 04, the pick-up number in dining is respectively 320 to 322 and 324, it is to say, the pick-up number of such second order is respectively 320 to 322 and 324.
Table 1
Additionally, illustrate further, wait that the pick-up number-pick-up number of the most such 3rd order-of the order of dining is respectively 323 and 325, and the pick-up number of this first order is 326.
In this instance, " less than the pick-up number of the second order of pick-up number of arbitrary 3rd order ", namely the pick-up number of the second order less than 323 and less than 325 is 320,321,322, and central maximum is 322, and therefore this admission cis-position number is 322.
The pick-up number of such the second order being in state in dining is 320 to 322 and 324, and its quantity is 4, and therefore this first upper limit (5) subtracts the quantity (4) of such the second order being in state in dining, i.e. 5-4=1, and obtaining this idle table number is 1.
" whether the pick-up number of this first order is more than or less than or an idle number equal to after deducting an admission cis-position number; if more than this idle table number; then judged result is no; if less than or equal to this idle table number, judged result is yes " is i.e. to judge whether " the pick-up number-322 1 of this first order ", it can thus be appreciated that in this instance can pick-up pick-up number must just to make judged result be yes less than or equal to 323, but the pick-up number of this first order is 326 in this example, therefore substitutes into and judge whether the result of pick-up to be no.
In addition, for avoiding part user to a number situation for non-pick-up, and produce the situation that vacant table is the most long, in this example, can further when pick-up number 323 becomes can be after the time point of pick-up after a scheduled time length, automatically or controlled cancel retains its position (temporarily treat as had dinner complete, see step S31), so that follow-up order can smooth pick-up, this scheduled time length visual its most check-out depending on；And after cancelling its position of reservation, manually or other calculations delay its entry time, or other process can also be carried out.
But judge whether the mode of pick-up not to be limited with above-mentioned, as long as can carry out adding up and judging for each booking number.When the judgement of this step is if it has not, carry out step S24, if YES then carry out step S25.
Step S24-first waits that order numbers adds one.This step mean this first order not yet can pick-up, therefore by first wait order numbers add one, then carry out step S25.
Specifically, the initial value of this first wait order numbers is 0, continuing this first upper limit aforementioned is the example of 5, when first five order produces, necessarily it is through the judgement of step S23 and is, because even if front four orders are in when the 5th order produces in dining, idle table number is still 1, and therefore the 5th order still can pick-up.And when the 5th order produces complete, this first wait order numbers can be still 0, namely in abovementioned steps S12, this first wait order numbers of this client's display device 2 display is still 0.
There is multiple situation can produce such as the state of table 1, for simplicity, it is below 320 to 324(with the pick-up number of first five order and is called for short each order with pick-up number, as a example by such as: 320 order ~ 324 orders), and the unchanged situation of state of table 1 illustrates, now first wait that order numbers is 0, when 325 orders start to be carried out booking flow process by step S11, this the first wait order numbers of this client's display device 2 display is still 0, and when entering step S23, 325 orders will be judged as can not pick-up, therefore this first wait order numbers adds one and becomes 1, and when 326 orders start to be carried out booking flow process by step S11, this the first wait order numbers of this client's display device 2 display is also 1.When 326 orders along with flow process enter step S23 time, will be judged as can not pick-up, therefore this first wait order numbers can add one again and become 2.
Hereinafter enter step S25.
Step S25-wait that order numbers, very first time estimation parameter calculate the anticipated pick-up time according to first.
It is 2 people with this first booking number again, as a example by first waits that order numbers is 2, very first time estimation parameter is by set by this first hotel owner, if this first hotel owner does not change setting, it it is then the stored preset value of device 3 itself in this server 1 or this dining room, this very first time estimation parameter include one substantially change 10 minutes times and one change simultaneously table adjust weight 80%, then estimate that the pick-up time is 2 × 10 × 80%=16 minutes.But it is not limited.
Step S26-transmit this pick-up number and this anticipated pick-up time to this client's display device 2.
Additionally, this server 1 also makes device 3 in this dining room of the first hotel owner show the content of this first order, prepare meal for the first hotel owner.
Refering to Fig. 1,8, this first wait order numbers in addition to changing in step S24, when there being client to have dinner complete also need change, therefore, the method also comprise this server 1 perform following steps:
Step S31-receive the complete notice of dining with the first booking number.The producing method of the complete notice of this dining has various embodiments, for example, first kind of way is to be monitored by the camera in dining room or on dining table, in the range of image analysing computer one limits, all without personnel's image more than a Preset Time, i.e. server is sent complete notice of having dinner；The second way is installing pressure sensor on chair, and the pressure sensor on multiple chairs corresponding to each table does not the most sense pressure more than a Preset Time, i.e. server is sent complete notice of having dinner；The third mode is dining room personnel through device 3 input instruction in this dining room, and in this dining room, device 3 just transmits the table time of the type (a few people's table) and the number of this order to server, notifies that this order has been had dinner complete；4th kind of mode be this step also calculate each order become can after pick-up state institute through the time, when have order can pick-up but after aforementioned scheduled time length not yet in the case of pick-up, for making follow-up order energy pick-up smoothly, avoiding vacant table situation the most long, in this dining room, device 3 automatic or controlled (prompting dining room personnel manipulate) sends the complete notice of this dining.But being not limited, no matter which kind of mode, as long as this server 1 can be made to receive, this dining is complete to be notified.
Step S32-judge that the first wait order numbers, whether more than 0, if so, carries out step S33, otherwise carries out step S34.
Step S33-the first wait order numbers is subtracted one.
Step S34-wait that order numbers, very first time estimation parameter calculate the anticipated pick-up time according to first.
Supplementary notes, this server 1 also store this first order one after mend sequence number, when this first order produces (step S21), make this rear benefit sequence number equal to this first wait order numbers.When step S33 is performed again after this first order produces, also this rear benefit sequence number is subtracted one (but this rear benefit sequence number is not added one by step S24).This server 1 also provides for the webpage of this anticipated pick-up time of a display this first order renewable, the update mode of this anticipated pick-up time of this first order is to calculate, namely less than other orders and this very first time estimation parameter of the pick-up number of this first order according to having this first booking number and pick-up number: and this rear benefit sequence number × this changes a time substantially × and this changes table simultaneously and adjusts weight.
Refering to Fig. 1,9, in this dining room, device 3 includes a processor 31 and display 32 and the bar code scanner 33 being connected with this processor 31, when user hold the Article 1 shape code printed be intended to pick-up to the first hotel owner time, this server 1 also performs following steps:
Step S41-the Article 1 shape code of bar code scanner 33 scanning of device 3 in reception dining room, parses pick-up number.
Step S42-according to this pick-up number judge the first order whether can pick-up, if so, carry out step S43, otherwise carry out step S44.The judgment mode of this step is identical with abovementioned steps S23, does not repeats them here.
Step S43-in making dining room, device 3 sends warning, such as, make the display of its display 32 be relevant to the pick-up notice of the first order, inform that the client of this first order of personnel of the first hotel owner has come pick-up.
Step S44-the display anticipated pick-up time.This step be inform the client of this first order not yet can pick-up, and show its anticipated pick-up time.
Additionally, this server 1 also stores the number of having dinner at present of this first hotel owner, this current dining number is also added one by step S43, and step S26 also transmits this number of having dinner at present to this client's display device.This server 1 also stores multiple second hotel owners of multiple second hotel owner and has dinner at present number, and its function mode is similar to the processing mode of the number of dining at present to this first hotel owner, does not repeats them here.
More than it is the embodiment of the present invention to order approaches to IM, this server 1 this client's display device can be provided needed for information, transmit order, the webpage of display anticipated pick-up time is provided, sends the functions such as pick-up notice, the embodiment of the present invention that fit display device 2 performs is ordered information interaction method, it is provided that tool conformability and has ordering and pick-up function of real-time, therefore really can reach the purpose of the present invention.
Only as described above, it is only embodiments of the invention, when not limiting, with this, the scope that the present invention implements, the simple equivalence the most generally made according to scope of the present invention patent and patent specification content changes and modifies, the most still remaining within the scope of the patent.
Claims (13)
1. order an information interaction method, client's display device perform, this client's display device and a server line, and comprise a processing unit and a display unit being connected with this processing unit, it is characterised in that the method includes the steps of:
(A) this processing unit reads a current dining number of one first hotel owner from this server and is relevant to one first wait order numbers of one first booking number；
(B) this display unit shows this current dining number and is relevant to the first wait order numbers of this first booking number；
(C) this display unit show this first hotel owner an electronic menu user operation interface, and controlled make this processing unit produce one first order；
(D) this processing unit transmits this first order to this server, and receives a pick-up number and from this server and estimate the pick-up time, and wherein this anticipated pick-up time is first to wait that order numbers calculates and is relevant to this first booking number according to this；And
(E) this display unit shows this pick-up number and this anticipated pick-up time.
Order the most as claimed in claim 1 information interaction method, it is characterized in that, in step (A) this processing unit also from this server read multiple second hotel owners multiple second hotel owners have dinner at present number and be relevant to this first booking number multiple second hotel owners wait order numbers；Step (B) is to show that such second hotel owner has dinner number at present and such second hotel owner waits order numbers；In step (C), this display unit shows the user operation interface of this electronic menu of this first hotel owner after being the input receiving and selecting this first hotel owner, and controlled makes this processing unit produce this first order.
Ordering the most as claimed in claim 1 information interaction method, it is characterised in that this client's display device also comprises a card reading unit being connected with this processing unit, the method is also contained between step (C) and (D) step (F) and (G) performed:
(F) this processing unit judges whether to receive the input that a confirmation is checked out；
(G) being judged as YES when step (F), this processing unit makes this card reading unit read card, this processing unit the operation that performs to check out.
Order the most as claimed in claim 1 information interaction method, it is characterised in that be also contained between step (C) and (D) step (H) performed: this processing unit judges whether to receive the input of a confirmation booking, if so, carries out step (D).
Order the most as claimed in claim 1 information interaction method, it is characterized in that, this client's display device also comprises a print unit being connected with this processing unit, the method is also contained in the step (I) that step (D) performs afterwards: this print unit prints this pick-up number, this anticipated pick-up time and one is relevant to the Article 1 shape code of pick-up information of this first order, and the pick-up information of (CL06) this first order comprises this pick-up number and is available for webpage address or the link of application program linking to this server to inquire about this anticipated pick-up time renewable.
6. an approaches to IM of ordering, performed by a server, this server and client's display device line, this server stores the following message of one first hotel owner: a pick-up number and be relevant to one first wait order numbers and the very first time estimation parameter of one first booking number；It is characterized in that, the method includes the steps of:
A () this server receives one first order with this first booking number from this client's display device；
B this pick-up number is added one by ()；
C this first wait order numbers is added one by ()；
D according to first, () waits that order numbers, very first time estimation parameter calculate the anticipated pick-up time；
E () transmits this pick-up number and this anticipated pick-up time to this client's display device.
Order the most as claimed in claim 6 approaches to IM, it is characterised in that be also contained between step (b) and (c) step (f) performed: judge whether the first order can pick-up according to this pick-up number；Step (c) be when step (f) when being judged as NO by this first wait order numbers add one.
Order the most as claimed in claim 6 approaches to IM, it is characterised in that the method also comprises the steps of
G () receives a complete notice of dining with the first booking number；
H () calculated for the first wait order numbers and this anticipated pick-up time.
Order the most as claimed in claim 8 approaches to IM, it is characterised in that step (h) comprises the steps of
(h1) judge that whether the first wait order numbers is more than 0；
(h2) it is judged as YES when step (h1), the first wait order numbers is subtracted one；And
(h3) wait that order numbers, very first time estimation parameter calculate this anticipated pick-up time according to first.
Order the most as claimed in claim 6 approaches to IM, it is characterised in that this server also with device line in a dining room, and store the one of this first hotel owner and have dinner at present number, the method also comprises the steps of
(i) in dining room, device receives this pick-up number；
J according to this pick-up number, () judges whether the first order can pick-up；And
K () is judged as YES when step (j), in making dining room, device sends warning, and number of this being had dinner at present adds one；
Step (e) also transmits this number of having dinner at present to this client's display device.
11. order approaches to IM as described in claim 7 or 10, it is characterized in that, this server also stores the following message of this first hotel owner: have pick-up number and the pick-up number of at least one the 3rd order being in state of not yet having dinner of at least one the second order being in state in dining of this first booking number, and it is relevant to one first upper limit of this first booking number, described judge that the first order whether can pick-up according to this pick-up number, it is to judge: whether the pick-up number of this first order is more than or less than or an idle number equal to after deducting an admission cis-position number, if more than this idle table number, then judged result is no, if less than or equal to this idle table number, judged result is yes；Wherein, this admission cis-position number is the maximum in the pick-up number of the second order of the pick-up number less than arbitrary 3rd order, and this idle table number is the quantity that this first upper limit subtracts this second order.
12. order approaches to IM as claimed in claim 6, it is characterized in that, this server also provides for the webpage of this anticipated pick-up time of a display this first order renewable, and the update mode of this anticipated pick-up time of this first order is to calculate less than other quantity on orders and this very first time estimation parameter of the pick-up number of this first order according to having this first booking number and pick-up number.
13. order approaches to IM as claimed in claim 12, it is characterised in that this server also store this first order one after mend sequence number, also make this rear benefit sequence number first wait order numbers equal to this in step (a)；When this server receives a complete notice of dining with the first booking number, also this rear benefit sequence number is subtracted one；The update mode of this anticipated pick-up time of this first order is to estimate that parameter calculates according to this rear benefit sequence number and this very first time.
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Application publication date: 20170111 |