CN101706978A - Catering queuing system and implementation method - Google Patents
Catering queuing system and implementation method Download PDFInfo
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- CN101706978A CN101706978A CN200910310543A CN200910310543A CN101706978A CN 101706978 A CN101706978 A CN 101706978A CN 200910310543 A CN200910310543 A CN 200910310543A CN 200910310543 A CN200910310543 A CN 200910310543A CN 101706978 A CN101706978 A CN 101706978A
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Abstract
The invention discloses a catering queuing system and a method. The catering queuing method comprises the following steps: S1, a guest input the number of guests in an interface of a queuing client (12); S2, the queuing system carries out classification according to the number of the guests and prints out a queuing serial number card of the classification; and S3, when idle tables belonging to the corresponding classification exists, the guest is notified for catering according to the sequence of the queuing serial numbers of the corresponding classification. The catering queuing system and the method disclosed by the invention can solve the problems caused by the existing queuing method and effectively improve the management level, the guest satisfaction and the efficiency of the catering industry.
Description
Technical field
The invention belongs to the information systems technology field, be specifically related to a kind of queuing system and implementation method of having dinner at the client of food and beverage enterprise.
Background technology
The guest who the analyzes current food and drink circle method of arranging in numerical order roughly can be divided into two classes:
1, adopts artificial mode; When the guest arrives the food and drink foreground,, manual on a card, write a queuing sequence number and allows the guest wait according to current row number situation by the foreground personnel to the guest, when taking turns to the guest and having dinner, notify the guest can have dinner this moment by the foreground personnel.
2, adopt similar bank queuing system; Client or foreground personnel generate a queuing sequence number card by clicking the touch-screen or the keyboard of row number machine by the row number machine, and when taking turns to the guest and having dinner, the row number machine notifies the guest to have dinner by loudspeaker.
Adopt artificial trade mark method,, the guest of queuing is misunderstood, come to have dinner, can line up, as long as there is suitable vacant table just can have dinner as VIP guest because operation is opaque.And for meal enterprise, if empty now 10 desks that the people has dinner, two people of client, sequence number is 2, and 8 people of another client, sequence number is 3, the foreground personnel notify the former to have dinner earlier, still notify the latter earlier? for the supvr of meal enterprise,, be ready to notify earlier the latter to have dinner certainly from profit and efficient aspect, but feel unfair certainly for the former guest, why everybody equally removes row number, and others has dinner earlier than oneself, can reduce front guest's satisfaction like this.If adopt the queuing system of similar bank, also can go wrong, whom it can not distinguish is to have dinner on VIP client or the desk that might be arranged into the client that two people have dinner 10 people, will cause the waste while VIP client of resource also not enjoy corresponding treatment like this, also can reduce guest's satisfaction.
So proposed a kind of queuing system at catering industry at this, it can effectively solve the problem that above-mentioned two kinds of methods occur, and can improve the management level and the efficient of catering industry.
Summary of the invention
The objective of the invention is to disclose a kind of system and method for catering queuing, solved the problem that existing queuing strategy causes, make that catering industry can effectively raise the management level, customer satisfaction and efficient.
A kind of catering queuing system and method, its system comprises background server 11, and the row number client 12 that is connected with background server respectively, foreground client 13, cashier client 14, also comprises the light-emitting diode display 14 that is connected with foreground client.
Its catering queuing method comprises: step S1, guest import the number of having dinner in the interface of row number client 12; The input method of the number of having dinner comprises inputting method of touch screen, keyboard and input method.Step S2, how many queuing systems classifies according to the number of having dinner, and prints the queuing sequence number card of classification; Step S3 when the vacant desk of corresponding classification, notifies the guest to have dinner by the queuing numeric order of corresponding classification.
Concrete, step S2 specifically also comprises: step S21, client arrange in numerical order and hold the 12 queuing sequence numbers to background server 11 request guests; Step S22, background server 11 calculates guest's queuing sequence number according to the input number, and the sequence number of will line up returns to the client and arranges in numerical order and hold 12; Step S23, print queue sequence number card. described queuing sequence number comprises the serial number of classification number and this classification;
Concrete, step S3 specifically also comprises: step S31, and finish and settle accounts when the guest of certain desk has dinner, the cashier puts sky by cashier client 14 with this desk state, and will put the sky information updating to background server 11; Step S32, background server 11 shows updated information in the interface of foreground client 13; Step S33, foreground personnel notify the guest of the corresponding classification of vacant desk to have dinner.The mode of notifying the guest to have dinner comprises that verbal announcement, LED display notification, voice add the LED display notification.
Description of drawings
Fig. 1 is catering queuing system figure of the present invention;
Fig. 2 is the row number client end interface of catering queuing system of the present invention;
Fig. 3 is the cash register client end interface of catering queuing system of the present invention;
Fig. 4 is the foreground client interface of catering queuing system of the present invention.
Embodiment
Disclosed all features in this instructions, or the step in disclosed all methods or the process except mutually exclusive feature and/or step, all can make up by any way.
Disclosed arbitrary feature in this instructions (comprising any accessory claim, summary and accompanying drawing) is unless special narration all can be replaced by other equivalences or the alternative features with similar purpose.That is, unless special narration, each feature is an example in a series of equivalences or the similar characteristics.
Below in conjunction with accompanying drawing the present invention is done further elaboration.
As shown in Figure 1, a kind of catering queuing system and method, its system comprises background server 11, and the row number client 12 that is connected with background server respectively, foreground client 13, cashier client 14.Wherein, row number client 12, foreground client 13, cashier client 14 are connected with background server 11 respectively, also comprise the light-emitting diode display 14 that is connected with foreground client.The interface of light-emitting diode display 14 is a serial ports, the demonstration captions that can circulate, and just circulating when the calling guest has dinner shows guest's queuing sequence number, the free time, can also roll and play some advertisements.
Described background server 11: be responsible for the management of row number data, the processing of each client-side information.
Row number client 12: be responsible for to gather the guest input information and with the background server system interaction, that obtains the guest classifys and list in order of importance and urgency information and printing; But row number client 12 hardware reference bank queuing systems, its chief component comprises touch-screen, main frame, POS printer, loudspeaker; Row number client 12 should possess general processing power, and interface comprises the parallel port, network interface, USB interface etc.
Cashier client 14: be responsible for each the status information of situation real-time update of checking according to the client.Cashier client 14 should possess general processing power, and interface comprises network interface; Foreground client 13: be responsible for renewal, the demonstration of the current information of having dinner, be guest's row number for the foreground personnel.Foreground client 13 should possess general processing power, and interface comprises network interface, serial ports (9 pin).
A kind of queuing system and implementation method of having dinner of the present invention at the client of food and beverage enterprise.Method is as follows:
Step S1, guest import the number of having dinner in the interface of row number client 12.The number of having dinner of food and drink desk is divided into 1-5 people's (category-A), 5-10 people's (category-B), 10 people above (C class), parlor (D class) to the guest; When the guest has dinner, can be own or by foreground personnel input in the terminating machine interface of band touch-screen or keyboard number of having dinner.
Row number client 12 interfaces as shown in Figure 2, provide the row number interface at two class guests: common guest, VIP guest; Common guest only need choose the number that need have dinner on the interface, after the affirmation, will obtain the card of a queuing sequence number; And VIP guest is except choosing the number of having dinner on the page, also needs to input vip card number and password, so just can obtain VIP guest's queuing sequence number.
Step S2, how many queuing systems classifies according to the number of having dinner, and prints the queuing sequence number card of classification.Concrete, also comprise:
Step S21, client arrange in numerical order and hold the 12 queuing sequence numbers to background server 11 request guests;
Step S22, background server 11 calculates guest's queuing sequence number according to the input number, and the sequence number of will line up returns to the client and arranges in numerical order and hold 12; Queuing system is classified to the guest automatically according to number, if the number of having dinner is 6 people, the row number machine prints queuing sequence number card B1 then, represents that this guest comes the 1st of category-B guest;
Step S23, print queue sequence number card.
The interface of cashier client 14, as shown in Figure 3, cashier client 14 provides check-out services for the guest, if the guest of certain desk has dinner finish, settle accounts, the cashier personnel are " sky " at the state of mid-this desk in the interface of cashier client 14, and the state information updating of this desk is to background server 11.The interface of cashier client 14 provides the periodic refreshing function, so that the cashier can in time see the state of dining table.
Step S3 when the vacant desk of corresponding classification, notifies the guest to have dinner by the queuing numeric order of corresponding classification.The interface of foreground client 13 is used to manage the state of current whole dining tables and the state of queuing as shown in Figure 4.The state of finding to have in the interface certain dining table as the foreground personnel is during for " sky ", just can arrange to have dinner with the queuing sequence number corresponding to the queuing guest of such desk, the state of putting this desk then is " begining a theatrical performance ", and LED electrical screen and the loudspeaker that be connected to foreground client 13 main frames this moment go to this table to have dinner the simultaneous call guest.Foreground client 13 also provides guest's " turntable " function, makes things convenient for the client to adjust the table of having dinner.Desk as 5-10 position, the foreground personnel just can call out the category-B guest and prepare to have dinner, and the LED display and the audio amplifier in marquis visitor district broadcast the notice of " asking BX guest to have dinner to XX desk or private room " simultaneously simultaneously; Some advertisements of can displaying by screens on the waiting period LED display.
Different roles enters different client operation interfaces: it is client's end administration interface of arranging in numerical order that the guest enters, and what the foreground entered is the foreground client administration interface, and what cashier entered is the foreground client administration interface.Above three kinds of roles' the service data Database Systems that all will enter background server 11, background server 11 is responsible for these data are safeguarded.
Catering queuing system can independently become a system, also can be based on the existing food management system of industry, the situation of having dinner in current dining room is provided such as the food management system that has, which desk nobody sits, which desk is taken, selected what dish, these information all are kept in the database on backstage, and queuing system can better be worked in conjunction with these database informations.
The present invention is not limited to aforesaid embodiment.The present invention expands to any new feature or any new combination that discloses in this manual, and the arbitrary new method that discloses or step or any new combination of process.
Claims (6)
1. catering queuing system and method is characterized in that the catering queuing method comprises:
Step S1, guest import the number of having dinner in the interface of row number client (12);
Step S2, how many queuing systems classifies according to the number of having dinner, and prints the queuing sequence number card of classification;
Step S3 when the vacant desk of corresponding classification, notifies the guest to have dinner by the queuing numeric order of corresponding classification.
2. method according to claim 1 is characterized in that, the input of the described number of having dinner of step S1 comprises touch-screen input, keyboard input.
3. method according to claim 1 is characterized in that step S2 specifically also comprises:
Step S21, the client queuing sequence number of end (12) of arranging in numerical order to background server (11) request guest;
Step S22, background server (11) calculates guest's queuing sequence number according to the input number, and the sequence number of will lining up returns to client's end (12) of arranging in numerical order;
Step S23, print queue sequence number card.
4. method according to claim 2 is characterized in that, described queuing sequence number comprises the serial number of classification number and this classification.
5. method according to claim 1 is characterized in that step S3 specifically also comprises:
Step S31 finishes and settles accounts when the guest of certain desk has dinner, and the cashier puts sky by cashier client (14) with this desk state, and will put the sky information updating to background server (11);
Step S32, background server (11) shows updated information in the interface of foreground client (13);
Step S33, foreground personnel notify the guest of the corresponding classification of vacant desk to have dinner.
6. method according to claim 5 is characterized in that, the mode of notifying the guest to have dinner comprises that verbal announcement, LED display notification, voice add the LED display notification.
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| CN200910310543A CN101706978A (en) | 2009-11-27 | 2009-11-27 | Catering queuing system and implementation method |
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| CN200910310543A CN101706978A (en) | 2009-11-27 | 2009-11-27 | Catering queuing system and implementation method |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102176259A (en) * | 2011-02-21 | 2011-09-07 | 黎曜 | Number classified-arranging and timed-calling machine for skin tests in hospital |
| CN102479400A (en) * | 2010-11-24 | 2012-05-30 | 王军 | Dining queuing system |
| CN103679398A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Numbering management system for use in catering service |
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN104504799A (en) * | 2014-12-18 | 2015-04-08 | 张慧燕 | Queuing and calling system |
| CN104574229A (en) * | 2014-12-31 | 2015-04-29 | 合肥城市云数据中心有限公司 | Online sequencing notification method based on WeChat communication technology |
| CN106327365A (en) * | 2015-06-24 | 2017-01-11 | 昆达电脑科技(昆山)有限公司 | Ordering information interaction method and ordering information management system |
| CN109034536A (en) * | 2018-06-26 | 2018-12-18 | 天津字节跳动科技有限公司 | Service Source dispatching method, device, computer equipment and storage medium |
| CN109934732A (en) * | 2019-02-01 | 2019-06-25 | 广东博智林机器人有限公司 | The data processing of dining information, related corresponding relationship determination method and apparatus |
| CN111429641A (en) * | 2020-02-28 | 2020-07-17 | 浙江口碑网络技术有限公司 | Order calling method, device and system |
| CN115050133A (en) * | 2022-05-31 | 2022-09-13 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
-
2009
- 2009-11-27 CN CN200910310543A patent/CN101706978A/en active Pending
Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102479400A (en) * | 2010-11-24 | 2012-05-30 | 王军 | Dining queuing system |
| CN102176259A (en) * | 2011-02-21 | 2011-09-07 | 黎曜 | Number classified-arranging and timed-calling machine for skin tests in hospital |
| CN103679585B (en) * | 2013-12-31 | 2017-01-11 | 牛占峰 | Catering service management system |
| CN103679585A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Catering service management system |
| CN103679398A (en) * | 2013-12-31 | 2014-03-26 | 牛占峰 | Numbering management system for use in catering service |
| CN104504799A (en) * | 2014-12-18 | 2015-04-08 | 张慧燕 | Queuing and calling system |
| CN104574229A (en) * | 2014-12-31 | 2015-04-29 | 合肥城市云数据中心有限公司 | Online sequencing notification method based on WeChat communication technology |
| CN106327365A (en) * | 2015-06-24 | 2017-01-11 | 昆达电脑科技(昆山)有限公司 | Ordering information interaction method and ordering information management system |
| CN109034536A (en) * | 2018-06-26 | 2018-12-18 | 天津字节跳动科技有限公司 | Service Source dispatching method, device, computer equipment and storage medium |
| CN109934732A (en) * | 2019-02-01 | 2019-06-25 | 广东博智林机器人有限公司 | The data processing of dining information, related corresponding relationship determination method and apparatus |
| CN109934732B (en) * | 2019-02-01 | 2021-12-21 | 广东智源机器人科技有限公司 | Data processing method and device for dining information and determination method and device for relevant corresponding relation |
| CN111429641A (en) * | 2020-02-28 | 2020-07-17 | 浙江口碑网络技术有限公司 | Order calling method, device and system |
| CN115050133A (en) * | 2022-05-31 | 2022-09-13 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
| CN115050133B (en) * | 2022-05-31 | 2024-01-16 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
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Open date: 20100512 |