CN105847606B - System and method for automatic dialing, vehicle and robot - Google Patents

System and method for automatic dialing, vehicle and robot Download PDF

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Publication number
CN105847606B
CN105847606B CN201610352884.6A CN201610352884A CN105847606B CN 105847606 B CN105847606 B CN 105847606B CN 201610352884 A CN201610352884 A CN 201610352884A CN 105847606 B CN105847606 B CN 105847606B
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phone
automatic dialing
robot
case
telephone
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CN201610352884.6A
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CN105847606A (en
Inventor
周智恺
支涛
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Beijing Yunji Technology Co Ltd
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Beijing Yunji Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/424Arrangements for automatic redialling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Primary Health Care (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Computing Systems (AREA)
  • Medical Informatics (AREA)
  • Manipulator (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a system and method for automatic dialing, a vehicle and a robot. The system comprises a main control unit, a first server, and a phone unit. The main control unit installed in a robot or a vehicle is capable of carrying out wireless communication with the first server. The first server serving as a cloud phone server is connected to the main control unit wirelessly and is used for receiving and forwarding a phone instruction of the main control unit. And the phone unit connected to the first server is used for carrying out dialing based on the phone instruction from the main control unit. The main control unit is configured to control the phone unit to carry out automatic dialing by the first server under the circumstance that the robot or vehicle arrives at a designated position.

Description

The system and method and vehicle of automatic dialing phone and robot
Technical field
The present invention relates to a kind of system and method for automatic dialing phone, more particularly, to a kind of robot or intelligence Vehicle automatic dialing telephone system and method and vehicle and robot.
Background technology
With the continuous development of smart machine, many intelligent vehicles and robot have been obtained for extensively application.Particularly Recently the appearance of commercial service robot, even more frees hotel staff from loaded down with trivial details thing, is come by robot Complete to guide, send the things such as thing.Not only can so make customer realize high-tech enjoyment, can more reduce the personnel in hotel Cost, is a development trend of future technology.
Inventor has found that, in the case where intelligent vehicle or robot are performed and send thing task, needs enter with corresponding customer Row phone contact, to notify that customer opens the door thing is taken.Therefore, it is necessary to develop a kind of system and method for automatic dialing phone.
The information for being disclosed in background of invention part is merely intended to deepen the reason of the general background technology to the present invention Solution, and it is not construed as recognizing or imply in any form known to those skilled in the art existing of the information structure Technology.
The content of the invention
The present invention proposes a kind of system and method for automatic dialing phone, and it can make robot or vehicle by wireless Network emitted signal realizes the function of automatic dialing phone controlling the telephone system in hotel.
According to an aspect of the invention, it is proposed that a kind of system of automatic dialing phone, the system can include:Master control list Unit, it is arranged in robot or vehicle, and can carry out radio communication with first server;First server, it is high in the clouds Telephony server, is wirelessly connected to the main control unit, receives and forward the telephone order of the main control unit;And telephone bill Unit, it is connected to the first server, and the telephone unit is called based on the telephone order of the main control unit, its In, the main control unit is configured in the case where robot or vehicle reach specified location, by the first server Control the telephone unit automatic dialing phone.
According to another aspect of the invention, it is proposed that a kind of method of automatic dialing phone, methods described can include: In the case that robot or vehicle reach specified location, automatic dialing phone;In the case where phone is picked up, default language is played Sound, and hang up electricity after the default speech play completes the first pre-determined number or after local telephone exchange feedback on-hook busy tone Words;In the case where phone is not picked up, waited for first scheduled time, and the phone is controlled after first scheduled time Unit is called again;And in the case where phone is not picked up reaching the second pre-determined number, determines ring unanswered and take Thing, robot or vehicle abandon task auto-returned.
According to another aspect of the invention, it is proposed that a kind of robot, the robot can using it is as above from The dynamic system called.
According to another aspect of the invention, it is proposed that a kind of vehicle, the vehicle can adopt automatic poking as above The system made a phone call.
Methods and apparatus of the present invention has other characteristics and advantage, and these characteristics and advantage are attached from what is be incorporated herein Will be apparent in figure and subsequent specific embodiment, or in the accompanying drawing being incorporated herein and subsequent will be embodied as Stated in detail in example, these the drawings and specific embodiments are provided commonly for explaining the certain principles of the present invention.
Description of the drawings
Exemplary embodiment of the present is described in more detail by combining accompanying drawing, the present invention it is above-mentioned and other Purpose, feature and advantage will be apparent from, wherein, in exemplary embodiments of the present invention, identical reference number is usual Represent same parts.
Fig. 1 shows the schematic diagram of the system of automatic dialing phone of the invention.
Specific embodiment
The present invention is more fully described below with reference to accompanying drawings.Although showing the preferred embodiments of the present invention in accompanying drawing, However, it is to be appreciated that may be realized in various forms the present invention and should not be limited by embodiments set forth here.On the contrary, there is provided These embodiments are in order that the present invention is more thorough and complete, and can will fully convey the scope of the invention to ability The technical staff in domain.
Embodiment 1
Fig. 1 shows the schematic diagram of the system of automatic dialing phone of the invention.
In this embodiment, the system of automatic dialing phone of the invention can include:Main control unit 101, its peace In being mounted in robot or vehicle, and radio communication can be carried out with first server 102;First server 102, it is high in the clouds electricity Words server, is wirelessly connected to the main control unit 101, receives and forward the telephone order of the main control unit 101;And electricity Telephone unit 103, it is connected to the first server 102, telephone order of the telephone unit 103 based on the main control unit Call, wherein, the main control unit 101 is configured in the case where robot or vehicle reach specified location, is passed through The first server 102 controls the automatic dialing phone of the telephone unit 103.
The embodiment sends signals to control the telephone system in hotel by making robot or vehicle by wireless network, real The function of existing automatic dialing phone.
The following detailed description of the system of automatic dialing phone of the invention.
In one example, main control unit 101 may be mounted in robot or vehicle, and can be straight by VPN passages Connect carries out radio communication with first server 102.Wherein, the nothing between the main control unit 101 and the first server 102 Line connection can be the wireless connection such as 3G, 4G or WIFI.Preferably, main control unit 101 can be by VPN passages, via route Device (by the wireless Internet access way such as 3G, 4G or wifi), communicates with first server 102 (high in the clouds telephony server), will Telephone order is sent to first server 102.
In one example, first server 102 can be high in the clouds telephony server, be wirelessly connected to the main control unit 101, receive and forward the telephone order of the main control unit 101.Wherein, first server 102 can be mounted in high in the clouds Telephony server.Preferably, first server 102 can by the telephone order of the main control unit 101 be forwarded to robot or The telephone unit 103 in vehicle place hotel.
In one example, telephone unit 103 may be coupled to the first server 102, and the telephone unit 103 can Called with the telephone order of the main control unit.Preferably, telephone unit 103 can include local VOIP telephony gateways with And local telephone exchange, the signal of first server 102 (high in the clouds telephony server) reception main control unit 101, connection is locally VOIP telephony gateways, so control local telephone exchange call.Can wrap in the telephone order that main control unit 101 sends Room number is included, the instruction such as which kind of voice message is played, then, phase is recognized by first server 102 (high in the clouds telephony server) The telephone order answered, and telephone order is sent to into local VOIP telephony gateways, then pick out PSTN circuits and hand over to local call Change planes, so as to realize calling.Preferably, the access way between local VOIP telephony gateways and local telephone exchange can With identical with ordinary telephone set access way, local telephone exchange is not transformed.
In one example, the main control unit 101 is configured to reach the situation of specified location in robot or vehicle Under, the automatic dialing phone of the telephone unit 103 is controlled by the first server 102.
Preferably, in the case where robot or vehicle reach specified location, control the telephone unit 103 and dial electricity Words;In the case where phone is picked up, play default voice, and after the default speech play completes the first pre-determined number or Hang up the telephone after local telephone exchange feedback on-hook busy tone;In the case where phone is not picked up, waited for first scheduled time, And control the telephone unit after first scheduled time and call again;It is not picked up reaching second in phone to make a reservation for In the case of number of times, determine ring unanswered and take thing, robot or vehicle abandon task auto-returned.
Wherein, in the case where phone is picked up, it is also possible to realize between robot or vehicle and the user that receives calls Two way voice communication.It will be appreciated by those skilled in the art that various two way voice communication sides well known in the art can be adopted Formula, realizes the two way voice communication between robot or vehicle and the user that receives calls.
In one example, the first pre-determined number can be the broadcasting time of default voice;Second pre-determined number can be Number of times is redialed in the case where phone is not picked up;Also, first scheduled time can be situation about not being picked up in phone Under redial the stand-by period.
In one example, the first pre-determined number can be 1-5 time, it is preferable that the first pre-determined number can be 2 times;The Two pre-determined numbers can be 1-5 time, it is preferable that the second pre-determined number can be 2 times;Also, first scheduled time can be 1- 10 minutes, it is preferable that first scheduled time can be 2 minutes.
In one example, present invention also offers a kind of robot, the robot is using automatic poking as above The system made a phone call.
In one example, present invention also offers a kind of vehicle, the vehicle is using automatic dialing as above electricity The system of words.
In sum, the system of automatic dialing phone of the invention, can pass through nothing by making robot or vehicle Gauze network sends signals to control the telephone system in hotel, the function of automatic dialing phone is realized, so as to realize and corresponding customer Phone contact, notify customer open the door take thing.
It will be understood by those skilled in the art that above to the purpose of the description of embodiments of the invention only for exemplarily saying The beneficial effect of bright embodiments of the invention, is not intended to limit embodiments of the invention to given any example.
Embodiment 2
In this embodiment, the method for automatic dialing phone of the invention can include:Arrive in robot or vehicle Up to specified location in the case of, automatic dialing phone;In the case where phone is picked up, default voice is played, and described pre- If speech play is completed after the first pre-determined number or local telephone exchange feeds back and hung up the telephone after on-hook busy tone;Phone not by In the case of answering, waited for first scheduled time, and the telephone unit is controlled after first scheduled time and dial again Phone;And in the case where phone is not picked up reaching the second pre-determined number, determines ring unanswered and take thing, robot or car Abandon task auto-returned.
The embodiment sends signals to control the telephone system in hotel by making robot or vehicle by wireless network, real The function of existing automatic dialing phone.
It will be understood by those skilled in the art that above to the purpose of the description of embodiments of the invention only for exemplarily saying The beneficial effect of bright embodiments of the invention, is not intended to limit embodiments of the invention to given any example.
It is described above various embodiments of the present invention, described above is exemplary, and non-exclusive, and It is not limited to disclosed each embodiment.In the case of the scope and spirit without departing from illustrated each embodiment, for this skill Many modifications and changes will be apparent from for the those of ordinary skill in art field.The selection of term used herein, purport Best explaining principle, practical application or the improvement to the technology in market of each embodiment, or make the art Other those of ordinary skill are understood that each embodiment disclosed herein.

Claims (8)

1. a kind of system of automatic dialing phone, including:
Main control unit, it is arranged in robot or vehicle, and can carry out radio communication with first server;
First server, it is high in the clouds telephony server, is wirelessly connected to the main control unit, receives and forward the master control list The telephone order of unit;And
Telephone unit, it is connected to the first server, and telephone order of the telephone unit based on the main control unit is dialled Make a phone call,
Wherein, the main control unit is configured in the case where robot or vehicle reach specified location, by described first Telephone unit automatic dialing phone described in server controls;
Wherein, the telephone unit includes local VOIP telephony gateways and local telephone exchange, and the main control unit passes through The first server connects the local VOIP telephony gateways, and then the control local telephone exchange is called.
2. the system of automatic dialing phone according to claim 1, wherein, the telephone unit automatic dialing phone bag Include:
In the case where robot or vehicle reach specified location, automatic dialing phone;
In the case where phone is picked up, default voice is played, and after the default speech play completes the first pre-determined number Or hang up the telephone after the local telephone exchange feedback on-hook busy tone;
In the case where phone is not picked up, waited for first scheduled time, and the electricity is controlled after first scheduled time Telephone unit is called again;And
In the case where phone is not picked up reaching the second pre-determined number, determines ring unanswered and take thing, robot or vehicle are put Abandon task auto-returned.
3. the system of automatic dialing phone according to claim 2, wherein, the first pre-determined number is the broadcasting of default voice Number of times;
Second pre-determined number is to redial number of times in the case where phone is not picked up;And
First scheduled time can be to redial the stand-by period in the case where phone is not picked up.
4. the system of automatic dialing phone according to claim 1, wherein, the main control unit and the first server Between be wirelessly connected as 3G, 4G or WIFI connection.
5. the side of the system automatic dialing phone of the automatic dialing phone described in any one in a kind of application claim 1-4 Method, including:
In the case where robot or vehicle reach specified location, automatic dialing phone;
In the case where phone is picked up, default voice is played, and after the default speech play completes the first pre-determined number Or hang up the telephone after local telephone exchange feedback on-hook busy tone;
In the case where phone is not picked up, waited for first scheduled time, and the electricity is controlled after first scheduled time Telephone unit is called again;And
In the case where phone is not picked up reaching the second pre-determined number, determines ring unanswered and take thing, robot or vehicle are put Abandon task auto-returned.
6. the method for automatic dialing phone according to claim 5, wherein, wherein, the first pre-determined number is default voice Broadcasting time;
Second pre-determined number is to redial number of times in the case where phone is not picked up;And
First scheduled time can be to redial the stand-by period in the case where phone is not picked up.
7. a kind of robot, the robot is using the automatic dialing phone described in any one in claim 1-4 System.
8. a kind of vehicle, the vehicle using the automatic dialing phone described in any one in claim 1-4 system.
CN201610352884.6A 2016-05-25 2016-05-25 System and method for automatic dialing, vehicle and robot Active CN105847606B (en)

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Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107635318A (en) * 2017-10-25 2018-01-26 上海海梵控制系统有限公司 A kind of LED tele-control systems
CN111496820B (en) * 2020-06-18 2020-09-29 北京云迹科技有限公司 Method, device, storage medium and equipment for voice scheduling robot

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN202838006U (en) * 2012-10-08 2013-03-27 杜晓君 Intelligent robot assistant
CN103905663A (en) * 2014-03-31 2014-07-02 国家电网公司 Collaborative call processing system
CN105108756A (en) * 2015-09-07 2015-12-02 上海人智信息科技有限公司 Intelligent robot used in hotel or at dining place
CN105540356A (en) * 2016-02-02 2016-05-04 北京云迹科技有限公司 Automatic elevator call system and method

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN202838006U (en) * 2012-10-08 2013-03-27 杜晓君 Intelligent robot assistant
CN103905663A (en) * 2014-03-31 2014-07-02 国家电网公司 Collaborative call processing system
CN105108756A (en) * 2015-09-07 2015-12-02 上海人智信息科技有限公司 Intelligent robot used in hotel or at dining place
CN105540356A (en) * 2016-02-02 2016-05-04 北京云迹科技有限公司 Automatic elevator call system and method

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Address after: Room 702, 7th floor, NO.67, Beisihuan West Road, Haidian District, Beijing 100089

Patentee after: Beijing Yunji Technology Co.,Ltd.

Address before: Room 201, building 4, yard 8, Dongbeiwang West Road, Haidian District, Beijing 100094

Patentee before: BEIJING YUNJI TECHNOLOGY Co.,Ltd.