CN105847606A - System and method for automatic dialing, vehicle and robot - Google Patents

System and method for automatic dialing, vehicle and robot Download PDF

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Publication number
CN105847606A
CN105847606A CN201610352884.6A CN201610352884A CN105847606A CN 105847606 A CN105847606 A CN 105847606A CN 201610352884 A CN201610352884 A CN 201610352884A CN 105847606 A CN105847606 A CN 105847606A
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Prior art keywords
phone
case
telephone
server
vehicle
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CN201610352884.6A
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CN105847606B (en
Inventor
周智恺
支涛
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Beijing Yunji Technology Co Ltd
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Beijing Yunji Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/424Arrangements for automatic redialling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Primary Health Care (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Computing Systems (AREA)
  • Medical Informatics (AREA)
  • Manipulator (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a system and method for automatic dialing, a vehicle and a robot. The system comprises a main control unit, a first server, and a phone unit. The main control unit installed in a robot or a vehicle is capable of carrying out wireless communication with the first server. The first server serving as a cloud phone server is connected to the main control unit wirelessly and is used for receiving and forwarding a phone instruction of the main control unit. And the phone unit connected to the first server is used for carrying out dialing based on the phone instruction from the main control unit. The main control unit is configured to control the phone unit to carry out automatic dialing by the first server under the circumstance that the robot or vehicle arrives at a designated position.

Description

System and method that automatic poking is made a phone call and vehicle and robot
Technical field
The present invention relates to the system and method that a kind of automatic poking is made a phone call, more particularly, to a kind of robot Or intelligent vehicle automatic poking Telephoning system and method and vehicle and robot.
Background technology
Along with the development of smart machine, many intelligent vehicles and robot have been obtained for extensively applying. Particularly recently, the appearance of commercial service robot, frees hotel staff especially from loaded down with trivial details thing Out, robot complete to guide, send the things such as thing.So it is possible not only to make client realize high-tech Enjoyment, more can reduce the personnel cost in hotel, be a development trend of future technology.
Inventor finds, in the case of intelligent vehicle or robot perform to send thing task, needs with corresponding Client carries out telephone contact, takes thing notifying that client opens the door.Therefore, it is necessary to exploitation one dials electricity automatically The system and method for words.
The information being disclosed in background of invention part is merely intended to deepen the general background technology to the present invention Understanding, and be not construed as recognizing or imply in any form that this information structure is for people in the art Prior art well known to Yuan.
Summary of the invention
The present invention proposes the system and method that a kind of automatic poking is made a phone call, and it can make robot or vehicle lead to Cross wireless network and send signals to control the telephone system in hotel, it is achieved the function that automatic poking is made a phone call.
According to an aspect of the invention, it is proposed that the system that a kind of automatic poking is made a phone call, this system may include that Main control unit, it is arranged in robot or vehicle, and can carry out radio communication with first server;The One server, it is high in the clouds telephony server, is wirelessly connected to described main control unit, receives and forwards described The telephone order of main control unit;And telephone unit, it is connected to described first server, described telephone bill Unit's telephone order based on described main control unit is called, and wherein, described main control unit is configured at machine Device people or vehicle arrive in the case of specifying position, control described telephone unit certainly by described first server Move and call.
According to another aspect of the invention, it is proposed that a kind of method that automatic poking is made a phone call, described method is permissible Including: in the case of robot or vehicle arrive and specify position, automatic poking is made a phone call;It is picked up at phone In the case of, play and preset voice, and after described default speech play completes the first pre-determined number or local Hang up the telephone after telephone exchange feedback on-hook busy tone;In the case of phone is not picked up, wait that first is pre- Fix time, and after described first scheduled time, control described telephone unit again call;And at electricity In the case of words are not picked up reaching the second pre-determined number, determine ring unanswered and take thing, robot or vehicle Abandon task auto-returned.
According to another aspect of the invention, it is proposed that a kind of robot, described robot can use as above institute The system that the automatic poking stated is made a phone call.
According to another aspect of the invention, it is proposed that a kind of vehicle, described vehicle can use as above The system that automatic poking is made a phone call.
Methods and apparatus of the present invention has other characteristic and advantage, these characteristics and advantage from being expressly incorporated herein In accompanying drawing and specific embodiment subsequently in will be apparent from, or by the accompanying drawing being incorporated herein Stating in detail in specific embodiment subsequently, these the drawings and specific embodiments are provided commonly for explaining this The certain principles of invention.
Accompanying drawing explanation
By combining accompanying drawing, exemplary embodiment of the present is described in more detail, the present invention above-mentioned with And other purpose, feature and advantage will be apparent from, wherein, in exemplary embodiments of the present invention, Identical reference number typically represents same parts.
Fig. 1 shows the schematic diagram of the system that the automatic poking according to the present invention makes a phone call.
Detailed description of the invention
It is more fully described the present invention below with reference to accompanying drawings.Although accompanying drawing showing, the present invention's is preferred real Execute example, however, it is to be appreciated that may be realized in various forms the present invention and should be by embodiments set forth here Limited.On the contrary, it is provided that these embodiments are to make the present invention more thorough and complete, and can be by The scope of the present invention intactly conveys to those skilled in the art.
Embodiment 1
Fig. 1 shows the schematic diagram of the system that the automatic poking according to the present invention makes a phone call.
In this embodiment, the system made a phone call according to the automatic poking of the present invention may include that main control unit 101, It is arranged in robot or vehicle, and can carry out radio communication with first server 102;First service Device 102, it is high in the clouds telephony server, is wirelessly connected to described main control unit 101, receives and forwards described The telephone order of main control unit 101;And telephone unit 103, it is connected to described first server 102, Described telephone unit 103 telephone order based on described main control unit is called, wherein, and described master control list Unit 101 is configured in the case of robot or vehicle arrive and specify position, by described first server 102 control described telephone unit 103 automatic poking makes a phone call.
This embodiment sends signals to control the phone system in hotel by making robot or vehicle by wireless network System, it is achieved the function that automatic poking is made a phone call.
The following detailed description of the system made a phone call according to the automatic poking of the present invention.
In one example, main control unit 101 may be mounted in robot or vehicle, and can pass through VPN Passage is directly and first server 102 carries out radio communication.Wherein, described main control unit 101 and described Wireless connections between one server 102 can be the wireless connections such as 3G, 4G or WIFI.Preferably, main Control unit 101 can pass through VPN passage, via router (by wireless Internets such as 3G, 4G or wifi Access way), communicate with first server 102 (high in the clouds telephony server), telephone order is sent to One server 102.
In one example, first server 102 can be high in the clouds telephony server, is wirelessly connected to described Main control unit 101, receives and forwards the telephone order of described main control unit 101.Wherein, first server 102 telephony servers that can be mounted in high in the clouds.Preferably, first server 102 can be by described master control The telephone order of unit 101 is forwarded to robot or the telephone unit 103 in vehicle place hotel.
In one example, telephone unit 103 may be coupled to described first server 102, described telephone bill Unit 103 can call the telephone order of described main control unit.Preferably, telephone unit 103 can wrap Include local VOIP telephony gateway and local telephone exchange, first server 102 (high in the clouds telephony server) Receive the signal of main control unit 101, connect local VOIP telephony gateway, and then control local telephone exchange Call.The telephone order that main control unit 101 sends can include room number, play which kind of voice and carry The instruction such as show, then, identify corresponding telephone order by first server 102 (high in the clouds telephony server), And telephone order is sent to local VOIP telephony gateway, then pick out PSTN circuit and exchange to local call Machine, thus realize calling.Preferably, between local VOIP telephony gateway and local telephone exchange Access way can be identical with ordinary telephone set access way, does not transforms local telephone exchange.
In one example, described main control unit 101 is configured to arrive in robot or vehicle specify position In the case of, control described telephone unit 103 automatic poking by described first server 102 and make a phone call.
Preferably, in the case of robot or vehicle arrive and specify position, described telephone unit 103 is controlled Call;In the case of phone is picked up, plays and preset voice, and complete in described default speech play Hang up the telephone after becoming the first pre-determined number or after local telephone exchange feedback on-hook busy tone;Do not connect at phone In the case of listening, waited for first scheduled time, and control described telephone unit after described first scheduled time Again call;In the case of phone is not picked up reaching the second pre-determined number, determine ring unanswered and Take thing, robot or vehicle and abandon task auto-returned.
Wherein, in the case of phone is picked up, it is also possible to the use realizing robot or vehicle with receiving calls Two way voice communication between family.It will be appreciated by those skilled in the art that can use well known in the art respectively Plant two way voice communication mode, it is achieved the double-directional speech between robot or vehicle and the user received calls leads to Letter.
In one example, the first pre-determined number can be the broadcasting time presetting voice;Second pre-determined number Can be to redial number of times in the case of phone is not picked up;Further, first scheduled time can be at electricity Words be not picked up in the case of redial the waiting time.
In one example, the first pre-determined number can be 1-5 time, it is preferable that the first pre-determined number can be 2 times;Second pre-determined number can be 1-5 time, it is preferable that the second pre-determined number can be 2 times;Further, First scheduled time can be 1-10 minute, it is preferable that first scheduled time can be 2 minutes.
In one example, present invention also offers a kind of robot, described robot uses as above The system that automatic poking is made a phone call.
In one example, present invention also offers a kind of vehicle, described vehicle uses as above automatic The system called.
In sum, the system made a phone call according to the automatic poking of the present invention, it is possible to by making robot or vehicle Send signals to control the telephone system in hotel by wireless network, it is achieved the function that automatic poking is made a phone call, from And realize the telephone contact with corresponding client, notify that client opens the door and take thing.
It will be understood by those skilled in the art that the purpose of description to embodiments of the invention above is only for example Property ground explanation embodiments of the invention beneficial effect, be not intended to limit embodiments of the invention to Any example gone out.
Embodiment 2
In this embodiment, the method made a phone call according to the automatic poking of the present invention may include that in robot or Vehicle arrives in the case of specifying position, and automatic poking is made a phone call;In the case of phone is picked up, play pre- If voice, and after described default speech play completes the first pre-determined number or local telephone exchange feedback hang Hang up the telephone after machine busy tone;In the case of phone is not picked up, waited for first scheduled time, and described Control described telephone unit after first scheduled time again to call;And be not picked up reaching at phone In the case of two pre-determined numbers, determine ring unanswered and take thing, robot or vehicle and abandon task auto-returned.
This embodiment sends signals to control the phone system in hotel by making robot or vehicle by wireless network System, it is achieved the function that automatic poking is made a phone call.
It will be understood by those skilled in the art that the purpose of description to embodiments of the invention above is only for example Property ground explanation embodiments of the invention beneficial effect, be not intended to limit embodiments of the invention to Any example gone out.
Being described above various embodiments of the present invention, described above is exemplary, and non-exclusive, And it is also not necessarily limited to disclosed each embodiment.In the scope and spirit without departing from illustrated each embodiment In the case of, many modifications and changes will be apparent from for those skilled in the art. The selection of term used herein, it is intended to explain that the principle of each embodiment, reality are applied or to market best In the improvement of technology, or make other those of ordinary skill of the art be understood that disclose herein each Embodiment.

Claims (9)

1. the system that automatic poking is made a phone call, including:
Main control unit, it is arranged in robot or vehicle, and can carry out radio communication with first server;
First server, it is high in the clouds telephony server, is wirelessly connected to described main control unit, receives and turns The telephone order sending out main control unit described;And
Telephone unit, it is connected to described first server, and described telephone unit is based on described main control unit Telephone order is called,
Wherein, described main control unit is configured in the case of robot or vehicle arrive and specify position, logical Cross the described first server described telephone unit automatic poking of control to make a phone call.
The system that automatic poking the most according to claim 1 is made a phone call, wherein, described telephone unit includes Local VOIP telephony gateway and local telephone exchange, described main control unit is by described first server even Connect described local VOIP telephony gateway, and then control described local telephone exchange and call.
The system that automatic poking the most according to claim 2 is made a phone call, wherein, described telephone unit is automatic Call and include:
In the case of robot or vehicle arrive and specify position, automatic poking is made a phone call;
In the case of phone is picked up, plays and preset voice, and complete first in described default speech play Hang up the telephone after pre-determined number or after described local telephone exchange feedback on-hook busy tone;
In the case of phone is not picked up, waited for first scheduled time, and after described first scheduled time Control described telephone unit again to call;And
In the case of phone is not picked up reaching the second pre-determined number, determines ring unanswered and take thing, machine Task auto-returned abandoned by people or vehicle.
The system that automatic poking the most according to claim 3 is made a phone call, wherein, the first pre-determined number is pre- If the broadcasting time of voice;
Second pre-determined number is to redial number of times in the case of phone is not picked up;And
First scheduled time can be to redial the waiting time in the case of phone is not picked up.
The system that automatic poking the most according to claim 1 is made a phone call, wherein, described main control unit and institute Stating the wireless connections between first server is that 3G, 4G or WIFI connect.
6. the system automatic poking that the automatic poking described in any one applied in claim 1-5 is made a phone call The method made a phone call, including:
In the case of robot or vehicle arrive and specify position, automatic poking is made a phone call;
In the case of phone is picked up, plays and preset voice, and complete first in described default speech play Hang up the telephone after pre-determined number or after local telephone exchange feedback on-hook busy tone;
In the case of phone is not picked up, waited for first scheduled time, and after described first scheduled time Control described telephone unit again to call;And
In the case of phone is not picked up reaching the second pre-determined number, determines ring unanswered and take thing, machine Task auto-returned abandoned by people or vehicle.
The method that automatic poking the most according to claim 6 is made a phone call, wherein, wherein, first predetermined time Number is for presetting the broadcasting time of voice;
Second pre-determined number is to redial number of times in the case of phone is not picked up;And
First scheduled time can be to redial the waiting time in the case of phone is not picked up.
8. a robot, described robot uses the automatic poking described in any one in claim 1-5 The system made a phone call.
9. a vehicle, described vehicle uses dials electricity described in any one in claim 1-5 automatically The system of words.
CN201610352884.6A 2016-05-25 2016-05-25 System and method for automatic dialing, vehicle and robot Active CN105847606B (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107635318A (en) * 2017-10-25 2018-01-26 上海海梵控制系统有限公司 A kind of LED tele-control systems
CN111496820A (en) * 2020-06-18 2020-08-07 北京云迹科技有限公司 Method, device, storage medium and equipment for voice scheduling robot

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN202838006U (en) * 2012-10-08 2013-03-27 杜晓君 Intelligent robot assistant
CN103905663A (en) * 2014-03-31 2014-07-02 国家电网公司 Collaborative call processing system
CN105108756A (en) * 2015-09-07 2015-12-02 上海人智信息科技有限公司 Intelligent robot used in hotel or at dining place
CN105540356A (en) * 2016-02-02 2016-05-04 北京云迹科技有限公司 Automatic elevator call system and method

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN202838006U (en) * 2012-10-08 2013-03-27 杜晓君 Intelligent robot assistant
CN103905663A (en) * 2014-03-31 2014-07-02 国家电网公司 Collaborative call processing system
CN105108756A (en) * 2015-09-07 2015-12-02 上海人智信息科技有限公司 Intelligent robot used in hotel or at dining place
CN105540356A (en) * 2016-02-02 2016-05-04 北京云迹科技有限公司 Automatic elevator call system and method

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107635318A (en) * 2017-10-25 2018-01-26 上海海梵控制系统有限公司 A kind of LED tele-control systems
CN111496820A (en) * 2020-06-18 2020-08-07 北京云迹科技有限公司 Method, device, storage medium and equipment for voice scheduling robot

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Address after: Room 702, 7th floor, NO.67, Beisihuan West Road, Haidian District, Beijing 100089

Patentee after: Beijing Yunji Technology Co.,Ltd.

Address before: Room 201, building 4, yard 8, Dongbeiwang West Road, Haidian District, Beijing 100094

Patentee before: BEIJING YUNJI TECHNOLOGY Co.,Ltd.