CN105825343A - Intelligent management system and method used for automobile decoration maintenance shop - Google Patents
Intelligent management system and method used for automobile decoration maintenance shop Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/067—Enterprise or organisation modelling
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0217—Discounts or incentives, e.g. coupons or rebates involving input on products or services in exchange for incentives or rewards
- G06Q30/0218—Discounts or incentives, e.g. coupons or rebates involving input on products or services in exchange for incentives or rewards based on score
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V20/00—Scenes; Scene-specific elements
- G06V20/50—Context or environment of the image
- G06V20/56—Context or environment of the image exterior to a vehicle by using sensors mounted on the vehicle
- G06V20/58—Recognition of moving objects or obstacles, e.g. vehicles or pedestrians; Recognition of traffic objects, e.g. traffic signs, traffic lights or roads
- G06V20/584—Recognition of moving objects or obstacles, e.g. vehicles or pedestrians; Recognition of traffic objects, e.g. traffic signs, traffic lights or roads of vehicle lights or traffic lights
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
- G06V40/10—Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
- G06V40/16—Human faces, e.g. facial parts, sketches or expressions
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
- G06V40/20—Movements or behaviour, e.g. gesture recognition
Abstract
The present invention discloses an intelligent management system and method used for an automobile decoration maintenance shop, wherein the system comprises a plurality of image acquisition devices, a background server and a vehicle owner mobile terminal. According to the present invention, the image acquisition devices capture the image information in the automobile decoration maintenance shop, and the background server identifies the vehicle licence plate information and the corresponding service personnel information from the shot and captured image information separately, identifies the vehicle service types corresponding to the vehicles, obtains the corresponding consumption amounts, sends the identified vehicle licence plate information, the service personnel and the vehicle service types corresponding to the vehicles and the corresponding consumption amounts to the vehicle owner mobile terminal to enable the vehicle owners to confirm the orders, and records the order data confirmed by the vehicle owners automatically. According to the present invention, the recoding mode of the vehicle order data is upgraded from a manual recording mode to a computer automatic recording mode, and the computer can record the businesses in the shop without needing the artificial participation.
Description
Technical field
The present invention relates to intelligent management field, be specifically related to a kind of intelligent management system for car detailing maintenance store and management method.
Background technology
Along with the development of traffic, the vehicles also get more and more, and the most almost every household is owned by the car of oneself, and these cars are required for safeguarding, therefore, car detailing maintenance store also arises at the historic moment, and is also required to be managed to car detailing maintenance store.Countless little shops as car detailing maintenance store at present, are still using a paper to record this original management method, it is impossible to realize the intelligent movable to car detailing maintenance store and manage.
Summary of the invention
The technical problem to be solved is to provide a kind of intelligent management system for car detailing maintenance store and management method, it is possible to realize the intelligent management to car detailing maintenance store.
The technical scheme is that
On the one hand, the invention provides a kind of intelligent management system for car detailing maintenance store, including multiple image collecting devices, background server and car owner's mobile terminal；
The plurality of image collecting device, it is installed on car detailing maintenance store, for when vehicle enters car detailing maintenance store, catch the image information in this car detailing maintenance store, and the image information of seizure is sent to background server, wherein, described image information at least includes that the facial image information of service personal of vehicle license plate image information, this vehicle and service personal service the motion images information of this vehicle；
Described background server, identifies vehicle license plate information from vehicle license plate image information for being utilized respectively license plate recognition technology, utilizes face recognition technology to identify the service personal of correspondence from facial image information；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；It is additionally operable to obtain corresponding spending amount according to the vehicle service kind corresponding with this vehicle that identify, and the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to car owner's mobile terminal；And the lower forms data being additionally operable to confirm car owner carries out automatization's record；
Described car owner's mobile terminal, for server personnel, vehicle service kind and corresponding spending amount that the vehicle license plate information according to background server transmission is corresponding with this vehicle, carries out acknowledgement of orders, and the order data that will confirm that returns to background server.
On the other hand, the invention provides a kind of intelligent management for car detailing maintenance store, including:
S1, when vehicle enter car detailing maintenance store time, shooting catches the image information in this car detailing maintenance store, and described image information at least includes that vehicle license plate image information, the facial image information servicing the service personal of this vehicle and service personal service the motion images information of this vehicle；
S2, be utilized respectively vehicle recongnition technique identify from vehicle license plate image information vehicle license plate information, utilize face recognition technology identify from facial image information correspondence service personal；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；
S3, obtain the spending amount of correspondence according to the vehicle service kind that this vehicle of identifying is corresponding；
S4, the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to car owner's mobile terminal, carries out acknowledgement of orders for car owner；
S5, the order data confirming car owner carry out automatic record.
The invention discloses a kind of intelligent management system for car detailing maintenance store and management method, wherein, described system includes multiple image collecting device, background server and car owner's mobile terminal；Using image collecting device to catch the image information in this car detailing maintenance store, background server identifies vehicle license plate information, corresponding attendant information respectively from the image information that shooting captures；And identify the vehicle service kind corresponding with this vehicle, and obtain the spending amount of correspondence, the vehicle license plate information that will identify that, the service personal corresponding with this vehicle, the spending amount of vehicle service kind and correspondence is sent to shop management terminal, shop management terminal is by after the sequence information publicity scheduled time, car owner's mobile terminal will receive sequence information, car owner carries out acknowledgement of orders by mobile terminal, while car owner confirms an order, complete is recorded whole sequence information for inquiring about in the future by background server, achieve and the order data of vehicle is upgraded to the automatic record of computer by existing manual record, give computer by the business that recorded shop to complete, without artificial participation.
Accompanying drawing explanation
Fig. 1 is a kind of intelligent management system schematic diagram for car detailing maintenance store of the embodiment of the present invention 1；
Fig. 2 is a kind of intelligent management flow chart for car detailing maintenance store of the embodiment of the present invention 2.
Detailed description of the invention
Being described principle and the feature of the present invention below in conjunction with accompanying drawing, example is served only for explaining the present invention, is not intended to limit the scope of the present invention.
Embodiment 1, a kind of intelligent management system for car detailing maintenance store.The intelligent management system provided the present embodiment below in conjunction with Fig. 1 illustrates.
Seeing Fig. 1, the intelligent management system for car detailing maintenance store that the present embodiment provides includes multiple image collecting device, background server and car owner's mobile terminal；Multiple image collecting devices, it is installed on car detailing maintenance store, such as, at car detailing maintenance store, multiple network monitoring cameras are installed, wherein, several network monitoring cameras can be installed on the doorway of car detailing maintenance store, in the position of car detailing maintenance store service vehicle, several network monitoring cameras are installed.Multiple image collecting devices are for when vehicle enters car detailing maintenance store and when service personal services vehicle, catch the image information in this car detailing maintenance store, and the image information of seizure is sent to background server, wherein, described image information at least includes that vehicle license plate image information, the facial image information servicing the service personal of this vehicle and service personal service the motion images information of this vehicle；Described background server, identifies vehicle license plate information from vehicle license plate image information for being utilized respectively vehicle recongnition technique, utilizes face recognition technology to identify the service personal of correspondence from facial image information；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；It is additionally operable to obtain corresponding spending amount according to the vehicle service kind corresponding with this vehicle that identify, and the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to shop management terminal and car owner's mobile terminal；And the order data being additionally operable to confirm car owner carries out record；Wherein, shop management terminal, for publicity sequence information, check for shop management personnel and car owner；Described car owner's mobile terminal, for server personnel, vehicle service kind and corresponding spending amount that the vehicle license plate information according to background server transmission is corresponding with this vehicle, carries out acknowledgement of orders.Wherein, image collector described in above-mentioned is set to network monitoring camera.
Concrete, the service personal that described server identifies correspondence for utilizing face recognition technology from facial image information specifically includes: facial image information shooting captured mates with the facial image of each service personal in face database, determines the service personal cleaning this vehicle according to matching result.
Described server specifically includes for utilizing image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information: motion images information shooting captured is mated with the motion images corresponding with vehicle service kind in action database, obtains, according to matching result, the vehicle service kind that this motion images information is corresponding.
Above-mentioned described shop management terminal is additionally operable to: handles member card for shop management personnel to car owner, supplements with money, handles set meal, and check the management data in shop, the periphery commodity in added shop, are sent to the preferential activity of car owner, and check real-time monitor video and monitoring record.Described car owner's mobile terminal is additionally operable to: checks the consumer record in the scheduled time for car owner and is evaluated this consumption service, checks the periphery commodity in shop, preferential activity, and major-minor card business is handled in offer.Described background server is additionally operable to: check consumer record that each vehicle license plate is corresponding and the evaluation to this consumption service for shop personnel, in order to take appropriate measures according to evaluation, and be analyzed the business performance chart in shop.
nullWith a specific example intelligent management system for car detailing maintenance store that the present embodiment provides is described below: when the car that license plate number is Hubei Province A88888 enters car detailing maintenance store，The network monitoring camera being installed on car detailing maintenance store photographs vehicle license plate image information，And the vehicle license plate image information photographed is uploaded to background server，Background server carries out vehicle identification to this vehicle license plate image information，Identify the license board information of this vehicle，After car owner has exchanged with shop employee，When servicing employee, this vehicle is carried out certain service (such as carwash、Waxing、Maintenance etc.) during，The face image servicing employee is shot by network monitoring camera，And the operational motion image servicing employee is carried out video capture，And face's head image information and the motion images information of shooting are uploaded to background server，The face image of shooting is mated by background server with the face image in face database，According to matching result obtain face image corresponding service employee；And the operational motion image of employee that services of shooting is mated with the motion images corresponding with vehicle service kind in action database, obtain, according to matching result, the vehicle service kind that this vehicle is the most corresponding.The type service of vehicle license plate information, this vehicle entrance time of car detailing maintenance store, the service personal servicing this vehicle and this vehicle is also carried out automatic record by background server.The spending amount of correspondence is found by the type service of this vehicle, by vehicle license plate information, this vehicle enters the time of car detailing maintenance store, service the service personal of this vehicle, the type service of this vehicle and the spending amount composition order data of correspondence are sent to shop management terminal, sequence information publicity is after shop management terminal 1 minute, car owner's mobile terminal will receive sequence information, car owner carries out acknowledgement of orders by mobile terminal, while car owner confirms an order, the order data of each car owner is also carried out record by background server, realize the business in the shop that is automatically logged into.
Such as, car owner can sweep Quick Response Code two wechat public number of concern by sweeping with shop, car owner check the scheduled time by car owner's end wechat public number to car owner's administration interface in consumer record and this consumption service is evaluated, equally, consumer record that each vehicle license plate is corresponding and the evaluation to this consumption service also can be checked by shop end wechat public number to shop administration interface in shop, in order to takes appropriate measures according to evaluation.
Embodiment 2, a kind of intelligent management for car detailing maintenance store.The intelligent management provided the present embodiment below in conjunction with Fig. 2 is described.
Seeing Fig. 2, the intelligent management for car detailing maintenance store that the present embodiment provides includes:
S1, when vehicle enter car detailing maintenance store time, shooting catches the image information in this car detailing maintenance store, and described image information at least includes that vehicle license plate image information, the facial image information servicing the service personal of this vehicle and service personal service the motion images information of this vehicle；
S2, be utilized respectively vehicle recongnition technique identify from vehicle license plate image information vehicle license plate information, utilize face recognition technology identify from facial image information correspondence service personal；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；
S3, obtain the spending amount of correspondence according to the vehicle service kind that this vehicle of identifying is corresponding；
S4, the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to car owner's mobile terminal, carries out acknowledgement of orders for car owner；
S5, the order data confirming car owner carry out automatic record.
Wherein, the service personal utilizing face recognition technology to identify correspondence from facial image information in described step S2 specifically includes: facial image information shooting captured mates with the facial image of each service personal in face database, determines the service personal cleaning this vehicle according to matching result.
Described step S2 utilizes image recognition technology identify the vehicle service kind corresponding with this vehicle from motion images information to specifically include: motion images information shooting captured is mated with the motion images corresponding with vehicle service kind in action database, obtains, according to matching result, the vehicle service kind that this motion images information is corresponding.
In the present embodiment, the sequence information such as service personal, vehicle service kind and the corresponding spending amount that vehicle license plate information that background server also will identify that is corresponding with this vehicle is sent to shop management terminal, checks for shop personnel and car owner.
The method that the present embodiment provides also includes: car owner can carry out Confirmation of Orders by car owner's administration interface, checks the consumer record in the scheduled time and is evaluated this consumption service, checking the periphery commodity in shop, preferential activity, is handled major-minor card；And, consumer record that each vehicle license plate is corresponding and the evaluation to this consumption service can be checked by shop administration interface in shop, to take appropriate measures according to evaluation, shop management personnel can also be handled member card by shop administration interface to car owner, supplement with money, handle set meal, check the management data in shop, the periphery commodity in added shop, are sent to the preferential activity of car owner, and check real-time monitor video and monitoring video.
nullA kind of intelligent management system for car detailing maintenance store of present invention offer and management method，Seizure vehicle license plate image information is shot respectively by image collecting device、Clean the facial image information of the service personal of this vehicle and service personal cleans the motion images information of this vehicle，And identify vehicle license plate information respectively by image recognition technology、Corresponding service personal and the vehicle service kind corresponding with this vehicle，And obtain the spending amount corresponding with vehicle service kind，And the order data of composition is sent to shop management terminal，Sequence information publicity is after the management terminal scheduled time of shop，Car owner's mobile terminal will receive sequence information，Acknowledgement of orders is carried out for car owner，While car owner confirms an order，Complete is recorded whole sequence information for inquiring about in the future by background server，The present invention obtains vehicle license plate information automatically by image collecting device、Service personal and the vehicle service kind corresponding with this vehicle，The order realizing car detailing maintenance store automatically records and automatically places an order，And without the car detailing manually recorded car plate of maintenance store staff、Type service、The information such as service personal，Accomplish that the order being truly realized car detailing maintenance store records and automated management automatically.
In the description of this specification, the description of reference term " embodiment one ", " example ", " concrete example " or " some examples " etc. means to combine this embodiment or example describes concrete grammar, device or feature are contained at least one embodiment or the example of the present invention.In this manual, the schematic representation of above-mentioned term is necessarily directed to identical embodiment or example.And, the specific features of description, method, device or feature can be to combine in one or more embodiments in office or example in an appropriate manner.Additionally, in the case of the most conflicting, the feature of the different embodiments described in this specification or example and different embodiment or example can be combined and combine by those skilled in the art.
The foregoing is only presently preferred embodiments of the present invention, not in order to limit the present invention, all within the spirit and principles in the present invention, any modification, equivalent substitution and improvement etc. made, should be included within the scope of the present invention.
Claims (10)
1. the intelligent management system for car detailing maintenance store, it is characterised in that include multiple image collecting device, background server and car owner's mobile terminal；
The plurality of image collecting device, it is installed on car detailing maintenance store, for when vehicle enters car detailing maintenance store, catch the image information in this car detailing maintenance store, and the image information of seizure is sent to background server, wherein, described image information at least includes that the facial image information of service personal of vehicle license plate image information, this vehicle and service personal service the motion images information of this vehicle；
Described background server, identifies vehicle license plate information from vehicle license plate image information for being utilized respectively license plate recognition technology, utilizes face recognition technology to identify the service personal of correspondence from facial image information；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；It is additionally operable to obtain corresponding spending amount according to the vehicle service kind corresponding with this vehicle that identify, and the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to car owner's mobile terminal；And the lower forms data being additionally operable to confirm car owner carries out automatization's record；
Described car owner's mobile terminal, for server personnel, vehicle service kind and corresponding spending amount that the vehicle license plate information according to background server transmission is corresponding with this vehicle, carries out acknowledgement of orders, and the order data that will confirm that returns to background server.
2. the intelligent management system for car detailing maintenance store as claimed in claim 1, it is characterised in that described image collector is set to network monitoring camera.
3. the intelligent management system for car detailing maintenance store as claimed in claim 1, it is characterised in that the service personal that described server identifies correspondence for utilizing face recognition technology from facial image information specifically includes:
Facial image information shooting captured mates with the facial image of each service personal in face database, determines the service personal cleaning this vehicle according to matching result.
4. the intelligent management system for car detailing maintenance store as claimed in claim 1, it is characterised in that described server specifically includes for utilizing image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information:
Motion images information shooting captured is mated with the motion images corresponding with vehicle service kind in action database, obtains, according to matching result, the vehicle service kind that this motion images information is corresponding.
5. the intelligent management system for car detailing maintenance store as claimed in claim 1, it is characterised in that described car owner's mobile terminal is additionally operable to:
Check the consumer record in the scheduled time for car owner and this consumption service is evaluated, and check the periphery commodity in shop, preferential activity and handle major-minor card business.
6. the intelligent management system for car detailing maintenance store as claimed in claim 4, it is characterised in that described background server is additionally operable to:
Consumer record that each vehicle license plate is corresponding and the evaluation to this consumption service is checked, in order to take appropriate measures according to evaluation, and the business performance chart in shop is analyzed for shop.
7. the intelligent management for car detailing maintenance store, it is characterised in that including:
S1, when vehicle enter car detailing maintenance store time, shooting catches the image information in this car detailing maintenance store, and described image information at least includes that vehicle license plate image information, the facial image information servicing the service personal of this vehicle and service personal service the motion images information of this vehicle；
S2, be utilized respectively vehicle recongnition technique identify from vehicle license plate image information vehicle license plate information, utilize face recognition technology identify from facial image information correspondence service personal；And utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information；
S3, obtain the spending amount of correspondence according to the vehicle service kind that this vehicle of identifying is corresponding；
S4, the vehicle license plate information that will identify that service personal, vehicle service kind and the corresponding spending amount corresponding with this vehicle is sent to car owner's mobile terminal, carries out acknowledgement of orders for car owner；
S5, the order data confirming car owner carry out automatic record.
8. the intelligent management for car detailing maintenance store as claimed in claim 7, it is characterised in that the service personal utilizing face recognition technology to identify correspondence from facial image information in described step S2 specifically includes:
Facial image information shooting captured mates with the facial image of each service personal in face database, determines the service personal cleaning this vehicle according to matching result.
9. the intelligent management for car detailing maintenance store as claimed in claim 7, it is characterised in that utilize image recognition technology to identify the vehicle service kind corresponding with this vehicle from motion images information in described step S2 and specifically include:
Motion images information shooting captured is mated with the motion images corresponding with vehicle service kind in action database, obtains, according to matching result, the vehicle service kind that this motion images information is corresponding.
10. the intelligent management for car detailing maintenance store as claimed in claim 7, it is characterised in that also include:
Confirmation of Orders can be carried out by the car owner's administration interface on car owner's mobile terminal, check the consumer record in the scheduled time and this consumption service is evaluated, check the periphery commodity in shop, preferential activity and handle major-minor card business；
Consumer record that each vehicle license plate is corresponding and the evaluation to this consumption service can be checked by the shop administration interface on background server, to take appropriate measures according to evaluation, and by background server, the business performance chart in shop is analyzed.
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| CN108875970A (en) * | 2018-06-14 | 2018-11-23 | 俞雪利 | A kind of vehicle maintenance system with face identification functions |
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| CN111415078A (en) * | 2020-03-16 | 2020-07-14 | 深圳市永兴元科技股份有限公司 | Rapid submission evaluation method, device and equipment and computer readable storage medium |
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Application publication date: 20160803 |