CN111415078A - Rapid submission evaluation method, device and equipment and computer readable storage medium - Google Patents

Rapid submission evaluation method, device and equipment and computer readable storage medium Download PDF

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CN111415078A
CN111415078A CN202010186015.7A CN202010186015A CN111415078A CN 111415078 A CN111415078 A CN 111415078A CN 202010186015 A CN202010186015 A CN 202010186015A CN 111415078 A CN111415078 A CN 111415078A
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连樟文
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Yongxing Shenzhen Polytron Technologies Inc
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Yongxing Shenzhen Polytron Technologies Inc
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract

The invention discloses a rapid submission evaluation method, a rapid submission evaluation device, equipment and a computer readable storage medium, wherein the rapid submission evaluation method comprises the following steps: the client outputs a quick evaluation page by scanning the first preset two-dimensional code; and if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, the client acquires the evaluation content input on the quick evaluation page and uploads the evaluation content to the automobile health record system so as to quickly submit the evaluation content input on the quick evaluation page. The invention scans the two-dimension code at the client to open the quick evaluation page related to the automobile maintenance service evaluation, inputs and submits the evaluation content in the quick evaluation page, namely, the evaluation content can be quickly submitted to the automobile health file system, thereby simplifying the operation flow of submitting the maintenance service evaluation content after the maintenance service is finished.

Description

Rapid submission evaluation method, device and equipment and computer readable storage medium
Technical Field
The invention relates to the technical field of automobile service evaluation, in particular to a method, a device and equipment for rapid submission and evaluation and a computer-readable storage medium.
Background
With the development of the times, the types and the number of automobiles are more and more, and the automobiles become important transportation tools for people to go out daily. In addition, the method has important significance for realizing important measures of actively promoting 'internet +' action, promoting informatization construction of the automobile maintenance industry and strengthening civil service, ensuring the legal rights and interests of consumers by using sound automobile maintenance data files, improving the management efficiency and service quality of the automobile maintenance industry and promoting transformation and upgrading of the automobile maintenance industry. In the process of using the automobile, an automobile owner can perform maintenance or service on the automobile, and the automobile owner can meet the requirement for repairing the automobile, so that the service quality evaluation and complaint functions of a maintenance enterprise are provided for social public, the service transparency of the maintenance enterprise can be effectively promoted, the legal rights and interests of consumers are practically guaranteed, and the service quality of the industry is improved.
However, in the prior art, application software or a web page needs to be opened first to submit the automobile maintenance service evaluation, and a corresponding service order is found after a user account is logged in, so that the service order can be evaluated.
The above is only for the purpose of assisting understanding of the technical aspects of the present invention, and does not represent an admission that the above is prior art.
Disclosure of Invention
The invention mainly aims to provide a method, a device and equipment for rapidly submitting evaluation and a computer readable storage medium, and aims to solve the technical problem that the operation flow for submitting the automobile maintenance service evaluation is complicated.
In order to achieve the above object, the present invention provides a rapid submission evaluation method, including the steps of:
the client outputs a quick evaluation page by scanning the first preset two-dimensional code;
and if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, the client acquires the evaluation content input on the quick evaluation page and uploads the evaluation content to the automobile health record system so as to quickly submit the evaluation content input on the quick evaluation page.
Optionally, if a rapid submission instruction corresponding to the rapid submission operation is triggered on the rapid evaluation page, the client acquires the evaluation content input on the rapid evaluation page, and uploads the evaluation content to the automobile health record system, so as to rapidly submit the evaluation content input on the rapid evaluation page, where the step includes:
if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health file system;
the automobile health file system receives the vehicle information, the first service order number and the evaluation content, associates the evaluation content with an automobile health file corresponding to the vehicle information according to the vehicle information, and associates the evaluation content with a corresponding first service order in the automobile health file according to the first service order number.
Optionally, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health records according to the first service order number, the automobile health record system further includes:
the method comprises the steps that a client side obtains a query condition input on a first query page and a corresponding query instruction, and sends the query instruction and the query condition to an automobile health system, so that the automobile health system can determine a second service list corresponding to the query condition and send the second service list to the client side;
and the client receives the second service order and outputs the second service order.
Optionally, the step of the client obtaining the query condition and the corresponding query instruction input in the first query page includes:
the client outputs the first query page by scanning a second preset two-dimensional code;
the client side obtains the query conditions input in the first query page and the corresponding query instructions.
Optionally, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health records according to the first service order number, the automobile health record system further includes:
the automobile health file system generates corresponding prompt information based on the vehicle information, the first service order number and the evaluation content;
and the automobile health file system outputs the prompt information in a preset area.
Optionally, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health records according to the first service order number, the automobile health record system further includes:
and the automobile health record system acquires the query conditions and the corresponding query instructions input in the second query page and outputs the third service list.
Optionally, if the rapid submission instruction corresponding to the rapid submission operation is triggered on the rapid evaluation page, the client acquires the evaluation content input on the rapid evaluation page, and uploads the evaluation content to the automobile health record system, so as to rapidly submit the evaluation content input on the rapid evaluation page, and after the step of:
the automobile health file system receives the evaluation content;
and the automobile health record system determines evaluation conditions based on the evaluation contents and the historical evaluation records, wherein the evaluation conditions at least comprise one of evaluation quantity or score conditions.
In addition, to achieve the above object, the present invention further provides a rapid submission evaluating apparatus, including:
the output module is used for outputting a quick evaluation page by scanning the first preset two-dimensional code by the client;
and the submitting module is used for acquiring the evaluation content input on the quick evaluation page by the client side if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, and uploading the evaluation content to the automobile health file system so as to quickly submit the evaluation content input on the quick evaluation page.
In addition, to achieve the above object, the present invention further provides a rapid submission evaluating apparatus, including: the system comprises a memory, a processor and a quick submission evaluating program stored on the memory and capable of running on the processor, wherein the quick submission evaluating program realizes the steps of the quick submission evaluating method when being executed by the processor.
In addition, to achieve the above object, the present invention further provides a computer-readable storage medium, having a rapid submission evaluating program stored thereon, which when executed by a processor implements the steps of the rapid submission evaluating method as described above.
According to the invention, a client outputs a quick evaluation page by scanning a first preset two-dimensional code; if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires evaluation content input on the rapid evaluation page, and uploads the evaluation content to an automobile health archive system so as to rapidly submit the evaluation content input on the rapid evaluation page, a user can open the rapid evaluation page related to automobile maintenance service evaluation by scanning a two-dimensional code on the client, and inputs and submits the evaluation content in the rapid evaluation page, so that the evaluation content can be rapidly submitted to the automobile health archive system, the operation flow of submitting the maintenance service evaluation content after the maintenance service is finished is simplified, the user can submit the service evaluation more conveniently, the service quality evaluation system of a maintenance enterprise is further perfected, and the service quality of the industry is improved.
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FIG. 1 is a schematic structural diagram of a rapid submission evaluation device of a hardware operating environment according to an embodiment of the present invention;
fig. 2 is a flowchart illustrating a rapid submission evaluating method according to a first embodiment of the present invention.
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
As shown in fig. 1, fig. 1 is a schematic structural diagram of a rapid submission evaluating device of a hardware operating environment according to an embodiment of the present invention.
The rapid submitting and evaluating device in the embodiment of the invention can be a PC, and can also be a mobile terminal device with a display function, such as a smart phone, a tablet computer, a portable computer and the like.
As shown in fig. 1, the rapid submission evaluation device may include: a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, a communication bus 1002. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory (e.g., a magnetic disk memory). The memory 1005 may alternatively be a storage device separate from the processor 1001.
Optionally, the rapid submission evaluation device may further include a camera, a Radio Frequency (RF) circuit, a sensor, an audio circuit, a WiFi module, and so on. Such as light sensors, motion sensors, and other sensors. Specifically, the light sensor may include an ambient light sensor that adjusts the brightness of the display screen according to the brightness of ambient light, and a proximity sensor that turns off the display screen and/or the backlight when the rapid submission evaluation device is moved to the ear. As one type of motion sensor, the gravity acceleration sensor can detect the magnitude of acceleration in each direction (generally three axes), can detect the magnitude and direction of gravity when stationary, and can be used for identifying applications (such as horizontal and vertical screen switching, related games, magnetometer attitude calibration) for rapidly submitting the attitude of evaluation equipment, vibration identification related functions (such as pedometer and tapping) and the like; of course, the rapid submitting and evaluating device may also be configured with other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, an infrared sensor, etc., which are not described herein again.
Those skilled in the art will appreciate that the rapid-submission evaluation device configuration shown in FIG. 1 does not constitute a limitation of the rapid-submission evaluation device, and may include more or fewer components than shown, or some components in combination, or a different arrangement of components.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a rapid submission evaluation program.
In the rapid submission evaluating apparatus shown in fig. 1, the network interface 1004 is mainly used for connecting to a backend server and performing data communication with the backend server; the user interface 1003 is mainly used for connecting a client (user side) and performing data communication with the client; and the processor 1001 may be used to invoke a rapid submission evaluation program stored in the memory 1005.
In this embodiment, the rapid submission evaluation device includes: the system comprises a memory 1005, a processor 1001 and a fast submitting evaluation program stored on the memory 1005 and capable of running on the processor 1001, wherein when the processor 1001 calls the fast submitting evaluation program stored in the memory 1005, the following operations are performed:
the client outputs a quick evaluation page by scanning the first preset two-dimensional code;
and if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, the client acquires the evaluation content input on the quick evaluation page and uploads the evaluation content to the automobile health record system so as to quickly submit the evaluation content input on the quick evaluation page.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health file system;
the automobile health file system receives the vehicle information, the first service order number and the evaluation content, associates the evaluation content with an automobile health file corresponding to the vehicle information according to the vehicle information, and associates the evaluation content with a corresponding first service order in the automobile health file according to the first service order number.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
the method comprises the steps that a client side obtains a query condition input on a first query page and a corresponding query instruction, and sends the query instruction and the query condition to an automobile health system, so that the automobile health system can determine a second service list corresponding to the query condition and send the second service list to the client side;
and the client receives the second service order and outputs the second service order.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
the client outputs the first query page by scanning a second preset two-dimensional code;
the client side obtains the query conditions input in the first query page and the corresponding query instructions.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
the automobile health file system generates corresponding prompt information based on the vehicle information, the first service order number and the evaluation content;
and the automobile health file system outputs the prompt information in a preset area.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
and the automobile health record system acquires the query conditions and the corresponding query instructions input in the second query page and outputs the third service list.
Further, the processor 1001 may call the rapid submission evaluation program stored in the memory 1005, and also perform the following operations:
the automobile health file system receives the evaluation content;
and the automobile health record system determines evaluation conditions based on the evaluation contents and the historical evaluation records, wherein the evaluation conditions at least comprise one of evaluation quantity or score conditions.
The invention also provides a rapid submission evaluation method, and referring to fig. 2, fig. 2 is a schematic flow chart of a first embodiment of the rapid submission evaluation method of the invention.
In this embodiment, the method for evaluating quick submissions includes the following steps:
step S10, the client outputs a quick evaluation page by scanning a first preset two-dimensional code;
in an embodiment, the client is a user terminal device used for a user to input and submit maintenance evaluation, and may be a mobile terminal or a PC, and the client includes a scanning module, which may be a camera. Specifically, the client starts the scanning module through a preset application program or an application subprogram in the preset application program, scans a first preset two-dimensional code associated with the automobile health file system through the scanning module after the scanning module is started, and sends a shortcut page acquisition instruction to the automobile health file system. And then, the automobile health file system receives the shortcut page acquisition instruction, sends a quick evaluation page related to automobile maintenance service evaluation to the client for the client to receive and output the quick evaluation page, and opens the quick evaluation page related to automobile maintenance service evaluation in a display interface of the client for a user to fill in related evaluation information. It can be understood that the first preset two-dimensional code is associated with the automobile health file system, the client communicates with the automobile health file system through a wireless network or a telephone network or other communication modes, and the quick evaluation page comprises a plurality of filling areas and title contents corresponding to the filling areas. For example, the client starts the scanning module by starting a code scanning function of the WeChat program or by a code scanning function in a specific automobile maintenance APP, so as to scan an exclusive two-dimensional code provided by an automobile maintenance enterprise, complete scanning, and open a quick evaluation page related to automobile maintenance service evaluation on a display interface of the client.
Step S20, if a fast submitting instruction corresponding to the fast submitting operation is triggered on the fast evaluation page, the client obtains the evaluation content input on the fast evaluation page, and uploads the evaluation content to the automobile health archive system, so as to fast submit the evaluation content input on the fast evaluation page.
In one embodiment, the car health record system is an electronic health record system for car maintenance, and is actually a terminal device for storing car health records, so the car health record system is also called an electronic health record system for car maintenance, a plurality of car health records are stored in the car health record system, car maintenance records are stored in the car health records, and a car corresponds to a health record, that is, the car health record system stores car maintenance records of different cars. Specifically, after the client outputs the quick evaluation page, the user can input and submit corresponding content in a filling area in the quick evaluation page, the user triggers a quick submission instruction when submitting the evaluation content, the evaluation content input in the quick evaluation page is acquired when the client triggers the quick submission instruction, and the evaluation content input in the quick evaluation page is uploaded to an automobile health file system so that the automobile health file system can store the evaluation content into a corresponding automobile health file.
Further, in an embodiment, after the step of acquiring, by the client, the evaluation content input on the quick evaluation page and uploading the evaluation content to the automobile health record system to quickly submit the evaluation content input on the quick evaluation page, if the quick submission instruction corresponding to the quick submission operation is triggered on the quick evaluation page, the method further includes:
step a, an automobile health file system receives the evaluation content;
and b, determining an evaluation condition by the automobile health record system based on the evaluation content and the historical evaluation record, wherein the evaluation condition at least comprises one of evaluation quantity or score condition.
In one embodiment, the automobile health record system further includes a statistical module, and the statistical module is configured to count evaluation conditions corresponding to evaluation contents uploaded by the client, where the evaluation conditions at least include one of evaluation quantity or score conditions. Specifically, after the evaluation content is uploaded to the automobile health file system, the automobile health file system receives and stores the evaluation content into the corresponding automobile health file. Meanwhile, data in the currently uploaded evaluation content are extracted through a statistical module of the automobile health file system, and the evaluation condition of the automobile health file system is counted on the basis of a historical evaluation record, wherein the historical evaluation record at least comprises one of historical evaluation quantity and historical score condition. Specifically, the evaluation condition of the automobile health file system is obtained by correspondingly adding the data in the historical evaluation records and the evaluation contents through a statistical module of the automobile health file system, such as correspondingly adding the historical evaluation number in the historical evaluation records and the evaluation number in the evaluation contents, and correspondingly adding the historical score condition in the historical evaluation records and the score condition in the evaluation contents.
According to the rapid submitting evaluation method provided by the embodiment, a client outputs a rapid evaluation page by scanning a first preset two-dimensional code; if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires evaluation content input on the rapid evaluation page, and uploads the evaluation content to an automobile health archive system so as to rapidly submit the evaluation content input on the rapid evaluation page, a user can open the rapid evaluation page related to automobile maintenance service evaluation by scanning a two-dimensional code on the client, and inputs and submits the evaluation content in the rapid evaluation page, so that the evaluation content can be rapidly submitted to the automobile health archive system, the operation flow of submitting the maintenance service evaluation content after the maintenance service is finished is simplified, the user can submit the service evaluation more conveniently, the service quality evaluation system of a maintenance enterprise is further perfected, and the service quality of the industry is improved.
Based on the first embodiment, a second embodiment of the rapid submission evaluation method of the present invention is provided, in which step S20 includes:
step c, if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health file system;
and d, the automobile health record system receives the vehicle information, the first service order number and the evaluation content, associates the evaluation content with an automobile health record corresponding to the vehicle information according to the vehicle information, and associates the evaluation content with a corresponding first service order in the automobile health record according to the first service order number.
In one embodiment, after the client outputs the quick evaluation page, the user can input and submit corresponding content in a filling area in the quick evaluation page, the user triggers a quick submission instruction when submitting the evaluation content, and when the client triggers the quick submission instruction, the vehicle information, the first service order number and the evaluation content input in the quick evaluation page are acquired, and the vehicle information, the first service order number and the evaluation content input in the quick evaluation page are uploaded to the automobile health file system, so that the automobile health file system stores the evaluation content in a corresponding automobile health file. The automobile health record system receives the automobile information, the first service order number and the evaluation content uploaded by the client, searches corresponding automobile health records according to the automobile information in all automobile health records in the automobile health record system, associates and stores the evaluation content to the automobile health records corresponding to the automobile information, searches corresponding service orders, namely the first service orders, in the automobile health records according to the first service order number, and associates and stores the evaluation content to the first service orders in the automobile health records. The vehicle information includes a license plate number and an automobile Vin code with a preset number, the automobile Vin code with the preset number is generally the last six digits of the automobile Vin code, and in this embodiment, the preset number is not limited.
Further, if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, the client acquires the license plate number and/or the automobile Vin code with the preset digit, the first service order number and the evaluation content input on the quick evaluation page, and uploads the license plate number and/or the automobile Vin code with the preset digit, the first service order number and the evaluation content to the automobile health file system; the automobile health file system receives the license plate number and/or the automobile Vin code with the preset digit, the first service order number and the evaluation content, associates the evaluation content with the automobile health file corresponding to the automobile information according to the license plate number and/or the automobile Vin code with the preset digit, and associates the evaluation content with the corresponding first service order in the automobile health file according to the first service order number.
Further, in an embodiment, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health profile corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health profile according to the first service order number, the automobile health profile system further includes:
step e, a client acquires the query condition input on the first query page and a corresponding query instruction, and sends the query instruction and the query condition to the automobile health system, so that the automobile health system can determine a second service list corresponding to the query condition and send the second service list to the client;
and f, the client receives the second service order and outputs the second service order.
In one embodiment, after associating the evaluation content with the automobile health profile corresponding to the vehicle information and associating the evaluation content with the corresponding first service list in the automobile health profile, the automobile health profile or the service list in the automobile health system can be queried in the first query page in the client by inputting or screening or selecting a query condition. Specifically, a first query page is opened at a client, query conditions are input into the first query page, a query button is pressed to trigger a corresponding query instruction, and the client acquires the query conditions input in the first query page and the corresponding query instruction and sends the query instruction and the query conditions to an automobile health system. The automobile health system receives a query instruction sent by the client to start a query function, receives a query condition sent by the client, searches a second service list corresponding to the query condition according to the query condition, and sends related data of the second service list to the client. And the client receives and outputs a second service order in the first query page so that the user can screen and view the corresponding service order.
Further, the client side obtains the query conditions input in the first query page and corresponding query instructions, sends the query instructions and the query conditions to the automobile health system so as to provide automobile health files and/or second service lists corresponding to the query conditions determined by the automobile health system, sends the automobile health files and/or the second service lists to the client side, and the client side receives and outputs the automobile health files and/or the second service lists.
Further, in an embodiment, the step of the client obtaining the query condition and the corresponding query instruction input in the first query page includes:
step g, the client outputs the first query page by scanning a second preset two-dimensional code;
and h, the client side obtains the query conditions and the corresponding query instructions input in the first query page.
In one embodiment, the client starts the scanning module through a preset application program or an application subprogram in the preset application program, scans a second preset two-dimensional code associated with the automobile health file system through the scanning module after the scanning module is started, and sends an inquiry page acquisition instruction to the automobile health file system. And then, the automobile health record system receives the query page acquisition instruction, and sends a first query page related to automobile maintenance service evaluation to the client. And the client receives and outputs the first query page, and opens a query page related to the automobile maintenance service evaluation on a display interface of the client. The method comprises the steps that a first query page is opened at a client, query conditions are input into the first query page, a query button is pressed to trigger a corresponding query instruction, the client acquires the query conditions input into the first query page and the corresponding query instruction, and the query instruction and the query conditions are sent to an automobile health system. The automobile health system receives a query instruction sent by the client to start a query function, receives a query condition sent by the client, searches a second service list corresponding to the query condition according to the query condition, and sends related data of the second service list to the client. And the client receives and outputs a second service order in the first query page so that the user can screen and view the corresponding service order.
Further, in an embodiment, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health profile corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health profile according to the first service order number, the automobile health profile system further includes:
step i, the automobile health file system generates corresponding prompt information based on the vehicle information, the first service order number and the evaluation content;
and j, outputting the prompt information in a preset area by the automobile health file system.
In one embodiment, after the automobile health file system receives the vehicle information, the first service order number and the evaluation content, the automobile health file system generates prompt information including the vehicle information, the first service order number and the evaluation content according to the vehicle information, the first service order number and the evaluation content, outputs the prompt information including the vehicle information, the first service order number and the evaluation content on a message reminding page of the automobile health file system, and displays the prompt information including the vehicle information, the first service order number and the evaluation content on a preset area of the message reminding page to remind a customer service staff of an automobile maintenance enterprise to view and process the evaluation.
Further, in an embodiment, after the step of receiving the vehicle information, the first service order number, and the evaluation content, associating the evaluation content with the vehicle health profile corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the vehicle health profile according to the first service order number, the automobile health profile system further includes:
and step k, the automobile health record system acquires the query conditions and the corresponding query instructions input in the second query page and outputs the third service list.
In one embodiment, in the second query page in the car health record system, the car health record or the service list in the car health record system can be queried by inputting or screening or selecting a query condition. Specifically, a second query page is opened in the automobile health record system, query conditions are input in the second query page, a query button is pressed to trigger a corresponding query instruction, the automobile health record system obtains the query conditions and the corresponding query instruction input in the second query page, a third service list corresponding to the query conditions is searched according to the query conditions, and the third service list is output to be screened and checked by a system administrator. It is understood that the car health record system obtains the query condition and the corresponding query command inputted in the second query page, and outputs a third service list and/or a car health record.
According to the rapid submission evaluation method provided by the embodiment, if a rapid submission instruction corresponding to a rapid submission operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health archive system; the automobile health file system receives the vehicle information, the first service order number and the evaluation content, the evaluation content is related to an automobile health file corresponding to the vehicle information according to the vehicle information, the evaluation content is related to a corresponding first service order in the automobile health file according to the first service order number, a user can open a quick evaluation page related to automobile maintenance service evaluation by scanning a two-dimensional code at a client, the evaluation content is input and submitted in the quick evaluation page, the evaluation content can be quickly submitted to the automobile health file system, the operation flow of submitting the maintenance service evaluation content after the maintenance service is finished is simplified, the user can submit the service evaluation more conveniently, the service quality evaluation system of a maintenance enterprise is further perfected, and the service quality of the industry is improved.
In addition, an embodiment of the present invention further provides a rapid submission evaluation device, where the rapid submission evaluation device includes:
the output module is used for outputting a quick evaluation page by scanning the first preset two-dimensional code by the client;
and the submitting module is used for acquiring the evaluation content input on the quick evaluation page by the client side if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, and uploading the evaluation content to the automobile health file system so as to quickly submit the evaluation content input on the quick evaluation page.
Optionally, the submitting module is further configured to:
if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health file system;
the automobile health file system receives the vehicle information, the first service order number and the evaluation content, associates the evaluation content with an automobile health file corresponding to the vehicle information according to the vehicle information, and associates the evaluation content with a corresponding first service order in the automobile health file according to the first service order number.
Optionally, the submitting module is further configured to:
the method comprises the steps that a client side obtains a query condition input on a first query page and a corresponding query instruction, and sends the query instruction and the query condition to an automobile health system, so that the automobile health system can determine a second service list corresponding to the query condition and send the second service list to the client side;
and the client receives the second service order and outputs the second service order.
Optionally, the submitting module is further configured to:
the client outputs the first query page by scanning a second preset two-dimensional code;
the client side obtains the query conditions input in the first query page and the corresponding query instructions.
Optionally, the submitting module is further configured to:
the automobile health file system generates corresponding prompt information based on the vehicle information, the first service order number and the evaluation content;
and the automobile health file system outputs the prompt information in a preset area.
Optionally, the submitting module is further configured to:
and the automobile health record system acquires the query conditions and the corresponding query instructions input in the second query page and outputs the third service list.
Optionally, the submitting module is further configured to:
the automobile health file system receives the evaluation content;
and the automobile health record system determines evaluation conditions based on the evaluation contents and the historical evaluation records, wherein the evaluation conditions at least comprise one of evaluation quantity or score conditions.
In addition, an embodiment of the present invention further provides a computer-readable storage medium, where a rapid submission evaluation program is stored on the computer-readable storage medium, and when executed by a processor, the rapid submission evaluation program implements the steps of the rapid submission evaluation method according to any one of the above descriptions.
The specific embodiment of the computer-readable storage medium of the present invention is substantially the same as the embodiments of the rapid submission evaluation method described above, and will not be described in detail herein.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or system that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) as described above and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.

Claims (10)

1. A rapid submission evaluation method, characterized by comprising the steps of:
the client outputs a quick evaluation page by scanning the first preset two-dimensional code;
and if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, the client acquires the evaluation content input on the quick evaluation page and uploads the evaluation content to the automobile health record system so as to quickly submit the evaluation content input on the quick evaluation page.
2. The rapid submission evaluation method of claim 1, wherein if the rapid submission instruction corresponding to the rapid submission operation is triggered on the rapid evaluation page, the client obtains the evaluation content input on the rapid evaluation page, and uploads the evaluation content to the automobile health record system, so as to rapidly submit the evaluation content input on the rapid evaluation page, and the method includes:
if a rapid submitting instruction corresponding to rapid submitting operation is triggered on a rapid evaluation page, a client acquires vehicle information, a first service order number and evaluation content input on the rapid evaluation page, and uploads the vehicle information, the first service order number and the evaluation content to the automobile health file system;
the automobile health file system receives the vehicle information, the first service order number and the evaluation content, associates the evaluation content with an automobile health file corresponding to the vehicle information according to the vehicle information, and associates the evaluation content with a corresponding first service order in the automobile health file according to the first service order number.
3. The method as claimed in claim 2, wherein the step of the car health record system receiving the vehicle information, the first service order number and the evaluation content, associating the evaluation content with the car health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the car health record according to the first service order number further comprises:
the method comprises the steps that a client side obtains a query condition input on a first query page and a corresponding query instruction, and sends the query instruction and the query condition to an automobile health system, so that the automobile health system can determine a second service list corresponding to the query condition and send the second service list to the client side;
and the client receives the second service order and outputs the second service order.
4. The method of claim 3, wherein the step of the client obtaining the query condition and the corresponding query command entered in the first query page comprises:
the client outputs the first query page by scanning a second preset two-dimensional code;
the client side obtains the query conditions input in the first query page and the corresponding query instructions.
5. The method as claimed in claim 2, wherein the step of the car health record system receiving the vehicle information, the first service order number and the evaluation content, associating the evaluation content with the car health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the car health record according to the first service order number further comprises:
the automobile health file system generates corresponding prompt information based on the vehicle information, the first service order number and the evaluation content;
and the automobile health file system outputs the prompt information in a preset area.
6. The method as claimed in claim 5, wherein the step of the car health record system receiving the vehicle information, the first service order number and the evaluation content, associating the evaluation content with the car health record corresponding to the vehicle information according to the vehicle information, and associating the evaluation content with the corresponding first service order in the car health record according to the first service order number further comprises:
and the automobile health record system acquires the query conditions and the corresponding query instructions input in the second query page and outputs the third service list.
7. The rapid submission evaluation method of any one of claims 1 to 6, wherein if a rapid submission instruction corresponding to the rapid submission operation is triggered on the rapid evaluation page, the client acquires evaluation content input on the rapid evaluation page and uploads the evaluation content to the automobile health record system, so as to rapidly submit the evaluation content input on the rapid evaluation page, and further comprising:
the automobile health file system receives the evaluation content;
and the automobile health record system determines evaluation conditions based on the evaluation contents and the historical evaluation records, wherein the evaluation conditions at least comprise one of evaluation quantity or score conditions.
8. A rapid submission evaluation device, the rapid submission evaluation device comprising:
the output module is used for outputting a quick evaluation page by scanning the first preset two-dimensional code by the client;
and the submitting module is used for acquiring the evaluation content input on the quick evaluation page by the client side if a quick submitting instruction corresponding to the quick submitting operation is triggered on the quick evaluation page, and uploading the evaluation content to the automobile health file system so as to quickly submit the evaluation content input on the quick evaluation page.
9. A rapid-submission evaluation device, the rapid-submission evaluation device comprising: memory, a processor and a fast-commit evaluation program stored on the memory and executable on the processor, the fast-commit evaluation program when executed by the processor implementing the steps of the fast-commit evaluation method according to any one of claims 1 to 7.
10. A computer-readable storage medium having stored thereon a rapid-submission evaluation program which, when executed by a processor, implements the steps of the rapid-submission evaluation method of any of claims 1-7.
CN202010186015.7A 2020-03-16 2020-03-16 Rapid submission evaluation method, device and equipment and computer readable storage medium Pending CN111415078A (en)

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