CN105741186A - Pipeline gas data processing method and pipeline gas data processing system based on user grade - Google Patents

Pipeline gas data processing method and pipeline gas data processing system based on user grade Download PDF

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Publication number
CN105741186A
CN105741186A CN201610042894.XA CN201610042894A CN105741186A CN 105741186 A CN105741186 A CN 105741186A CN 201610042894 A CN201610042894 A CN 201610042894A CN 105741186 A CN105741186 A CN 105741186A
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gas
user
client
pipe gas
pipe
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CN201610042894.XA
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郭少明
游海珠
林苑
赵军委
王文静
朱国忠
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Shenzhen Gas Corp Ltd
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Shenzhen Gas Corp Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply

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  • Engineering & Computer Science (AREA)
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  • Water Supply & Treatment (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Pipeline Systems (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention provides a pipeline gas data processing method and a pipeline gas data processing system based on user grade. The method specifically comprises the following steps: classifying pipeline gas users in advance according to the scale of pipeline gas users; acquiring the actual gas consumption condition of the pipeline gas users of different categories, and grading the pipeline gas users of different categories according to corresponding preset gas management indicators; and adopting corresponding preset pipeline gas data processing approaches according to pipeline gas users of different grades, and outputting the result. According to the invention, pipeline gas users are classified according to the scale of pipeline gas users, multiple highly-representative management indicators are selected for users of each category to grade the users, and the most suitable differentiated pipeline gas data processing approaches are set for users of different grades. Therefore, the service efficiency of gas management workers is improved, the security risk in gas service is reduced, and convenience is brought to gas residential users.

Description

A kind of pipe gas data processing method based on user class and system
Technical field
The present invention relates to pipe gas technical field, particularly relate to a kind of pipe gas data processing method based on user class and system.
Background technology
Along with the development of science and technology, pipe gas has been widely used among the life of people, and the kind of combustion gas is a lot, including natural gas, manufactured gas, manufactured fuel gas, liquefied petroleum gas and biogas, coal gas etc..Existing pipe gas management rules provide corresponding service processing not according to user class, it is easy to the potential safety hazard causing gas service to process, both made troubles to gas user, and also reduced the work efficiency of civil gas management worker simultaneously.
It follows that prior art has yet to be improved and developed.
Summary of the invention
The technical problem to be solved in the present invention is in that, drawbacks described above for prior art, a kind of pipe gas data processing method based on user class and system are provided, it is intended to provide a kind of novel stagewise combustion gas data processing mode by the present invention, and provide corresponding differentiated service for the user of each rank, improve the efficiency of service of civil gas management worker, provide convenient for gas user.
This invention address that the technical scheme that technical problem adopts is as follows:
A kind of pipe gas data processing method based on user class, wherein, including step:
Described pipe gas user is classified by S1, scale amounts previously according to pipe gas user;
S2, obtain the actual combustion gas service condition of different types of pipe gas user, and according to corresponding default civil gas management index, described different types of pipe gas user is carried out classification respectively;
S3, pipe gas user according to different stage adopt corresponding default pipe gas data processing method, and export.
The described pipe gas data processing method based on user class, wherein, described classification includes pipe gas resident and pipe gas industry and commerce client.
The described pipe gas data processing method based on user class, wherein, described step S2 specifically includes step:
S221, setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;
S212, obtain the actual combustion gas service condition of described pipe gas resident, and mate one by one with described first civil gas management index;
S213, according to matching result, described pipe gas resident is classified as: high-quality client, stablize client, arrearage client and dormancy client.
The described pipe gas data processing method based on user class, wherein, described step S2 further comprises the steps of:
S221, setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;
S222, obtain the actual combustion gas service condition of described pipe gas industry and commerce user, and mate one by one with described second civil gas management index;
S223, according to matching result, described pipe gas industry and commerce user is classified as: five-star client, four-star client, three-star client, two star clients and a star client.
A kind of pipe gas data handling system based on user class, wherein, including:
Gas user is presorted module, for the scale amounts previously according to pipe gas user, described pipe gas user is classified;
Gas user diversity module, for obtaining the actual combustion gas service condition of different types of pipe gas user, and carries out classification according to corresponding default civil gas management index to described different types of pipe gas user respectively;
Gas service output module, adopts corresponding default pipe gas data processing method for the pipe gas user according to different stage, and exports.
The described pipe gas data handling system based on user class, wherein, described classification includes pipe gas resident and pipe gas industry and commerce client.
The described pipe gas data handling system based on user class, wherein, described gas user diversity module specifically includes:
First civil gas management index presets unit, and for setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;
First matching unit, for obtaining the actual combustion gas service condition of described pipe gas resident, and mates one by one with described first civil gas management index;
First user stage unit, for being classified as described pipe gas resident according to matching result: high-quality client, stablize client, arrearage client and dormancy client.
The described pipe gas data handling system based on user class, wherein, described gas user diversity module also includes:
Second civil gas management index presets unit, and for setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;
Second matching unit, for obtaining the actual combustion gas service condition of described pipe gas industry and commerce user, and mates one by one with described second civil gas management index;
Second user's stage unit, for being classified as described pipe gas industry and commerce user according to matching result: five-star client, four-star client, three-star client, two star clients and a star client.
A kind of pipe gas data processing method based on user class provided by the present invention and system, described method specifically includes: described pipe gas user is classified by the scale amounts previously according to pipe gas user;Obtain the actual combustion gas service condition of different types of pipe gas user, and according to corresponding default civil gas management index, described different types of pipe gas user is carried out classification respectively;Pipe gas user according to different stage adopts corresponding default pipe gas data processing method, and exports.The present invention carries out user's classification according to the scale amounts of pipe gas client, select, for each class user, the further classification of level of control that multinomial representativeness is stronger simultaneously, user according to different stage sets optimum differentiation pipe gas data processing method, improve the efficiency of service of civil gas management worker, reduce gas service potential safety hazard, also provide convenient for gas user.
Accompanying drawing explanation
Fig. 1 is the present invention flow chart based on the preferred embodiment of the pipe gas service management of user class.
Fig. 2 is the present invention Application Example schematic diagram based on the pipe gas service management of user class.
Fig. 3 is the present invention functional block diagram based on the preferred embodiment of the pipe gas service management system of user class.
Detailed description of the invention
The invention discloses a kind of pipe gas data processing method based on user class and system, for making the purpose of the present invention, technical scheme and advantage clearly, clearly, developing simultaneously referring to accompanying drawing, the present invention is described in more detail for embodiment.Should be appreciated that specific embodiment described herein is only in order to explain the present invention, is not intended to limit the present invention.
Referring to Fig. 1, Fig. 1 is the present invention flow chart based on the preferred embodiment of the pipe gas data processing method of user class.The pipe gas data processing method based on user class shown in Fig. 1, including:
Described pipe gas user is classified by step S101, scale amounts previously according to pipe gas user.
The embodiment of the present invention is with pipe gas client for object of study, and content includes client segmentation classification and differential management, and target is persistently to promote gas service management level.First described pipe gas user is classified by the embodiment of the present invention according to the scale amounts of pipe gas user, specifically, described classification includes pipe gas resident and pipe gas industry and commerce client, and different clients so adopts different Service Management modes, promotes service level.
Step S102, obtain the actual combustion gas service condition of different types of pipe gas user, and according to corresponding default civil gas management index, described different types of pipe gas user is carried out classification respectively.
In the embodiment of the present invention, described step S102 specifically includes step:
S221, setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;
S212, obtain the actual combustion gas service condition of described pipe gas resident, and mate one by one with described first civil gas management index;
S213, according to matching result, described pipe gas resident is classified as: high-quality client, stablize client, arrearage client and dormancy client.
Further, described step S102 further comprises the steps of:
S221, setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;
S222, obtain the actual combustion gas service condition of described pipe gas industry and commerce user, and mate one by one with described second civil gas management index;
S223, according to matching result, described pipe gas industry and commerce user is classified as: five-star client, four-star client, three-star client, two star clients and a star client.
Namely, pipe gas resident in the embodiment of the present invention carries out user's classification according to " using gas seriality ", " monthly gas consumption ", " combustion gas payment situation " these three index, and pipe gas industry and commerce user carries out user's classification according to " monthly gas consumption ", " credit scoring " the two index.Specifically, pipe gas resident combines " using gas seriality ", " monthly gas consumption ", " combustion gas payment situation " three indexs, comprehensive measurement gas and payment feature, distinguish " high-quality client ", " stablizing client ", " arrearage client ", " dormancy client " four kinds of feature clients.Pipe gas industry and commerce user combines " monthly gas consumption ", " credit scoring " two indexs, obtains client's " star Comprehensive Assessment " through accurately calculating, distinguishes " a star client " to " five-star client " five kinds of feature clients.
Step S103, pipe gas user according to different stage adopt corresponding default pipe gas data processing method, and export.
That is, if detecting that current pipe gas resident belongs to high-quality client, then differentiated service management is carried out according to corresponding high-quality customer data processing mode;If current pipe gas industry and commerce user belongs to five-star client, then corresponding five-star customer data processing mode is adopted to carry out differentiated service management.Other are in like manner.
Below by by concrete Application Example, the present invention will be further described.Refer to Fig. 2, specifically include:
(1). obtain user's gas data;
(2). client segmentation
Described pipe gas user is classified by this application embodiment according to the scale amounts of pipe gas user, it is preferable that described classification includes pipe gas resident and pipe gas industry and commerce client;
(3). client's classification
Client's classification is according to single index or combined index, and client is carried out multi-angular analysis, distinguishes client's distribution situation.Pipe gas resident in this application embodiment carries out user's classification according to " using gas seriality ", " monthly gas consumption ", " payment situation " these three index, and pipe gas industry and commerce user carries out user's classification according to " monthly gas consumption ", " credit scoring " the two index.Afterwards, pipe gas resident combines " using gas seriality ", " monthly gas consumption ", " combustion gas payment situation " three indexs, comprehensive measurement gas and payment feature, use for reference " Boston Matrix " modal analysis approaches, which, formulate " integrating resources method ", distinguish " high-quality client ", " stablizing client ", " arrearage client ", " dormancy client " four kinds of feature clients.And pipe gas industry and commerce user combination " monthly gas consumption ", " credit scoring " two indexs, obtain client's " star Comprehensive Assessment " through accurately calculating, distinguish " a star client " to " five-star client " five kinds of feature clients;
(4). differentiated service
Carry out corresponding data according to user's current level to process, adopt differentiated service management mode, promote service level.
Therefore, the present invention carries out user's classification according to the scale amounts of pipe gas client, select, for each class user, the further classification of level of control that multinomial representativeness is stronger simultaneously, user according to different stage sets optimum differentiation pipe gas data processing method, improve the efficiency of service of civil gas management worker, reduce gas service potential safety hazard, also provide convenient for gas user.
Based on above-described embodiment, the present invention also provides for a kind of pipe gas data handling system based on user class, as it is shown on figure 3, include:
Gas user is presorted module 100, for the scale amounts previously according to pipe gas user, described pipe gas user is classified;As detailed above.
Gas user diversity module 200, for obtaining the actual combustion gas service condition of different types of pipe gas user, and carries out classification according to corresponding default civil gas management index to described different types of pipe gas user respectively;As detailed above.
Gas service output module 300, adopts corresponding default pipe gas data processing method for the pipe gas user according to different stage, and exports;As detailed above.
Further, described classification includes pipe gas resident and pipe gas industry and commerce client;As detailed above.
Further, described gas user diversity module 200 specifically includes:
First civil gas management index presets unit, and for setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;As detailed above.
First matching unit, for obtaining the actual combustion gas service condition of described pipe gas resident, and mates one by one with described first civil gas management index;As detailed above.
First user stage unit, for being classified as described pipe gas resident according to matching result: high-quality client, stablize client, arrearage client and dormancy client;As detailed above.
Second civil gas management index presets unit, and for setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;As detailed above.
Second matching unit, for obtaining the actual combustion gas service condition of described pipe gas industry and commerce user, and mates one by one with described second civil gas management index;As detailed above.
Second user's stage unit, for being classified as described pipe gas industry and commerce user according to matching result: five-star client, four-star client, three-star client, two star clients and a star client;As detailed above.
In sum, a kind of pipe gas data processing method based on user class provided by the present invention and system, described method specifically includes: described pipe gas user is classified by the scale amounts previously according to pipe gas user;Obtain the actual combustion gas service condition of different types of pipe gas user, and according to corresponding default civil gas management index, described different types of pipe gas user is carried out classification respectively;Pipe gas user according to different stage adopts corresponding default pipe gas data processing method, and exports.The present invention carries out user's classification according to the scale amounts of pipe gas client, select, for each class user, the further classification of level of control that multinomial representativeness is stronger simultaneously, user according to different stage sets optimum differentiation pipe gas data processing method, improve the efficiency of service of civil gas management worker, reduce gas service potential safety hazard, also provide convenient for gas user.
It should be appreciated that the application of the present invention is not limited to above-mentioned citing, for those of ordinary skills, it is possible to improved according to the above description or convert, all these improve and convert the protection domain that all should belong to claims of the present invention.

Claims (8)

1. the pipe gas data processing method based on user class, it is characterised in that include step:
Described pipe gas user is classified by S1, scale amounts previously according to pipe gas user;
S2, obtain the actual combustion gas service condition of different types of pipe gas user, and according to corresponding default civil gas management index, described different types of pipe gas user is carried out classification respectively;
S3, pipe gas user according to different stage adopt corresponding default pipe gas data processing method, and export.
2. the pipe gas data processing method based on user class according to claim 1, it is characterised in that described classification includes pipe gas resident and pipe gas industry and commerce client.
3. the pipe gas data processing method based on user class according to claim 2, it is characterised in that described step S2 specifically includes step:
S221, setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;
S212, obtain the actual combustion gas service condition of described pipe gas resident, and mate one by one with described first civil gas management index;
S213, according to matching result, described pipe gas resident is classified as: high-quality client, stablize client, arrearage client and dormancy client.
4. the pipe gas data processing method based on user class according to claim 2, it is characterised in that described step S2 further comprises the steps of:
S221, setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;
S222, obtain the actual combustion gas service condition of described pipe gas industry and commerce user, and mate one by one with described second civil gas management index;
S223, according to matching result, described pipe gas industry and commerce user is classified as: five-star client, four-star client, three-star client, two star clients and a star client.
5. the pipe gas data handling system based on user class, it is characterised in that including:
Gas user is presorted module, for the scale amounts previously according to pipe gas user, described pipe gas user is classified;
Gas user diversity module, for obtaining the actual combustion gas service condition of different types of pipe gas user, and carries out classification according to corresponding default civil gas management index to described different types of pipe gas user respectively;
Gas service output module, adopts corresponding default pipe gas data processing method for the pipe gas user according to different stage, and exports.
6. according to claim 5 based on the pipe gas data handling system of user class, it is characterised in that described classification includes pipe gas resident and pipe gas industry and commerce client.
7. according to claim 6 based on the pipe gas data handling system of user class, it is characterised in that described gas user diversity module specifically includes:
First civil gas management index presets unit, and for setting the first civil gas management index for described pipe gas resident in advance, described first civil gas management index includes: monthly gas seriality, the first monthly gas consumption and combustion gas payment situation;
First matching unit, for obtaining the actual combustion gas service condition of described pipe gas resident, and mates one by one with described first civil gas management index;
First user stage unit, for being classified as described pipe gas resident according to matching result: high-quality client, stablize client, arrearage client and dormancy client.
8. according to claim 6 based on the pipe gas data handling system of user class, it is characterised in that described gas user diversity module also includes:
Second civil gas management index presets unit, and for setting the second civil gas management index for described pipe gas industry and commerce client in advance, described second civil gas management index includes: the second monthly gas consumption and credit scoring;
Second matching unit, for obtaining the actual combustion gas service condition of described pipe gas industry and commerce user, and mates one by one with described second civil gas management index;
Second user's stage unit, for being classified as described pipe gas industry and commerce user according to matching result: five-star client, four-star client, three-star client, two star clients and a star client.
CN201610042894.XA 2016-01-22 2016-01-22 Pipeline gas data processing method and pipeline gas data processing system based on user grade Pending CN105741186A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110728539A (en) * 2019-10-09 2020-01-24 重庆特斯联智慧科技股份有限公司 Big data-based customer differentiation management method and device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110728539A (en) * 2019-10-09 2020-01-24 重庆特斯联智慧科技股份有限公司 Big data-based customer differentiation management method and device

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