CN105354617A - Hotel reservation method, apparatus and system - Google Patents
Hotel reservation method, apparatus and system Download PDFInfo
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Abstract
The present invention relates to the technical field of computer application, and particularly relates to a hotel reservation method, apparatus and system. The method comprises: acquiring reservation information input by a user, wherein the reservation information at least comprises: a reserved room number, a room type and reserved time; acquiring current room information, and according to the reservation information, the room information and a preset reservation rule, generating reserved room information; sending the reserved room information; and binding and storing the reserved room information and the reservation information, and renovating the room information according to the reserved room information. According to the hotel reservation method, disclosed by the present invention, the reservation information input by the user, the current room information and the preset reservation rule are acquired and the reserved room information is automatically generated to complete hole reservation of the user; in the process, the reservation rule is preset and manual operation does not need to be carried outl; and according to the reservation rule, the operational efficiency of a hotel can be improved to a greater degree.
Description
Technical field
The present invention relates to Computer Applied Technology field, in particular to a kind of hotel reservation method, device and system.
Background technology
At present, user is generally by phone or the predetermined hotel of network when predetermined hotel, in the middle of the process passing through network reservation, user sends predetermined information by the official website in hotel or third party website to the server in hotel, contains the room type selected by it in predetermined information.After hotel service device receives this predetermined information, the housekeeping personnel that predetermined information can be transmitted to hotel carry out concrete artificial arrangement.When artificial arrangement, except the VIP client in some hotel have floor, towards, the particular preferences such as room-size, window size, room general layout or except requiring, be generally that housekeeping personnel enter row stochastic arrangement according to the selection of visitor to room type.
Artificial arrangement reservation, causes and arranges room efficiency low, meanwhile, is random arrangement, cannot maximizes rationalization and move in situation, affect the efficiency of operation in hotel when artificial arrangement room.
Summary of the invention
In view of this, the object of the embodiment of the present invention is to provide a kind of hotel reservation method, device and system, can depart from artificial, and arranges predetermined room with reasonable manner more, increases the efficiency of operation in hotel.
First aspect, embodiments provides a kind of hotel reservation method, comprising:
Obtain the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
Obtain current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generate reservation information;
Send described reservation information;
By described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
In conjunction with first aspect, embodiments provide the first possible embodiment of first aspect, also comprised before the predetermined information that acquisition user inputs:
Obtain the log-on message of user in advance;
Described log-on message comprises: ID (identity number) card No. and/or phone number.
In conjunction with first aspect, embodiments provide the embodiment that the second of first aspect is possible, the predetermined information that described acquisition user inputs, also comprise:
According to reservation quantity, judge whether described reservation quantity is greater than 1;
If so, then the identification card number consistent with at least described reservation quantity and/or cell-phone number is obtained;
If not, then determine whether oneself uses reservation to user;
If not, then user is guided to input at least one identification card number and/or cell-phone number.
In conjunction with first aspect, embodiments provide the third possible embodiment of first aspect, described predetermined information also comprises: particular/special requirement information;
The predetermined information that described acquisition user inputs also comprises:
The multiple rooms obtaining user's input describe label information;
Using described selection information as described particular/special requirement information.
In conjunction with first aspect, embodiments provide the 4th kind of possible embodiment of first aspect, guest room information comprises: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation;
Described default pre-defined rule comprises: precedence information classifying rules;
Described according to described predetermined information, described guest room information and default pre-defined rule, generate reservation information and specifically comprise:
According to described precedence information classifying rules, described predetermined information and described guest room information are divided into multiple priority, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
According to the priority of priority, described precedence information is carried out mating of priority level with described guest room information;
If the coupling of all priority is all successful, then generate reservation information according to final matching result; Described reservation information at least comprises: room number;
If there is the coupling of priority unsuccessful, but all predetermined informations all the match is successful, then generate reservation information according to the matching result of last priority that the match is successful;
If there is the coupling of priority unsuccessful, and there have the described predetermined information of part to mate to be unsuccessful, then generate room recommendation information according to the matching result of last priority that the match is successful.
Second aspect, the embodiment of the present invention also provides a kind of hotel reservation device, comprising: predetermined information acquisition module, and for obtaining the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
Room information generation module, for obtaining current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generates reservation information;
Sending module, for sending described reservation information;
Upgrade memory module, by described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
In conjunction with second aspect, embodiments provide the first possible embodiment of second aspect, also comprise: log-on message acquisition module:
For obtaining the log-on message of user in advance;
Described log-on message comprises: ID (identity number) card No. and/or phone number.
Described predetermined information acquisition module specifically comprises:
Predetermined information acquiring unit, for obtaining reservation quantity that user inputs, room type and the schedule time;
First judging unit, for judging whether described reservation quantity is greater than 1;
Described predetermined information acquiring unit, also for when the judged result of the first judging unit is for being, guides user's at least consistent with described reservation quantity identification card number of input and/or cell-phone number;
Second judging unit, for when the judged result of the first judging unit is no, determines whether oneself uses reservation to user;
Described predetermined information acquiring unit, also for when the result of the second judging unit is no, guides user to input at least one identification card number and/or cell-phone number.
In conjunction with second aspect, embodiments provide the embodiment that the second of second aspect is possible, described predetermined information also comprises: particular/special requirement information;
Described predetermined information acquisition module also comprises:
Room describes label acquiring unit, describes label information for the multiple rooms obtaining user's input;
Described room is described label information as described particular/special requirement information.
In conjunction with second aspect, embodiments provide the third possible embodiment of second aspect, current guest room information comprises: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation;
Described default pre-defined rule comprises: precedence information classifying rules;
Described room information generation module specifically comprises:
Priority stage unit, for described predetermined information and described guest room information being divided into multiple priority according to described precedence information classifying rules, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
Matching unit, carries out the mating of priority level by described precedence information with described guest room information for the priority according to priority;
Matching result processing unit, for when the coupling of all priority is all successful, generates reservation information according to final matching result; Described reservation information at least comprises: room number;
Having, the coupling of priority is unsuccessful, but all predetermined informations are when all the match is successful, and the matching result according to last priority that the match is successful generates room reservation information;
Having, the coupling of priority is unsuccessful, and when having the described predetermined information of part to mate unsuccessful, the matching result according to last priority that the match is successful generates room recommendation information.
The third aspect, the embodiment of the present invention also provides a kind of hotel reservation system, comprises hotel reservation device, client and server as described in above-mentioned second aspect;
Described hotel reservation device is arranged on described server end;
Described client and described hotel reservation device is wired or radio communication;
Described client is also provided with human-computer interaction interface.
Hotel reservation method, device and system that the embodiment of the present invention provides, hotel reservation method provided by the present invention, by obtaining the predetermined information of user's input, current guest room information and default pre-defined rule, automatic generation reservation information, completing user making a reservation for for hotel, in this process, pre-defined rule is pre-set, middle without the need for manual operation, according to pre-defined rule, the efficiency of operation in hotel can be improved greatly.
For making above-mentioned purpose of the present invention, feature and advantage become apparent, preferred embodiment cited below particularly, and coordinate appended accompanying drawing, be described in detail below.
Accompanying drawing explanation
In order to be illustrated more clearly in the technical scheme of the embodiment of the present invention, be briefly described to the accompanying drawing used required in embodiment below, be to be understood that, the following drawings illustrate only some embodiment of the present invention, therefore the restriction to scope should be counted as, for those of ordinary skill in the art, under the prerequisite not paying creative work, other relevant accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 shows the process flow diagram of a kind of hotel reservation method that the embodiment of the present invention provides;
Fig. 2 shows in the hotel reservation method that the embodiment of the present invention provides, and obtains the process flow diagram of the predetermined information concrete grammar that user inputs;
Fig. 3 shows in the hotel reservation method that the embodiment of the present invention provides, and generates the process flow diagram of the concrete grammar of reservation information;
Fig. 4 shows the structural representation of the hotel reservation device that the embodiment of the present invention provides;
Fig. 5 shows in the hotel reservation device that the embodiment of the present invention provides, the concrete structure schematic diagram of predetermined information acquisition module;
Fig. 6 shows in the hotel reservation device that the embodiment of the present invention provides, the concrete structure schematic diagram of room information generation module.
Embodiment
Below in conjunction with accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.The assembly of the embodiment of the present invention describing and illustrate in usual accompanying drawing herein can be arranged with various different configuration and design.Therefore, below to the detailed description of the embodiments of the invention provided in the accompanying drawings and the claimed scope of the present invention of not intended to be limiting, but selected embodiment of the present invention is only represented.Based on embodiments of the invention, the every other embodiment that those skilled in the art obtain under the prerequisite not making creative work, all belongs to the scope of protection of the invention.
Current user in by the predetermined hotel of network, after by the official website in hotel or third party software subscription information being sent to hotel, the housekeeping personnel in hotel for predetermined case and guest room situation, for user distributes room.In this process, owing to being artificial Random assignment, therefore inefficiency is caused, and cannot maximum reasonableization distribute, affect the efficiency of operation in hotel, based on this, a kind of hotel reservation method, device and system that the application provides, the room that manual allocation is predetermined can be departed from, and arrange predetermined room with reasonable manner more, increase the efficiency of operation in hotel.For ease of understanding the present embodiment, first a kind of hotel reservation method disclosed in the embodiment of the present invention is described in detail, the method is applied in the client and server system can carrying out wired or radio communication, and the executive agent of the method is server end.In addition, client can be various mobile terminal, and as mobile phone, panel computer, PDA (PersonalDigitalAssistant, palm PC) etc. also can be PC simultaneously.
Shown in Figure 1, the hotel reservation method that the embodiment of the present invention provides comprises:
S201: the log-on message obtaining user in advance.
Described log-on message comprises: ID (identity number) card No. and/or phone number.
When specific implementation, generally need user to be registered on the server by client, need when registration to submit corresponding log-on message to server, the information such as such as ID (identity number) card No., cell-phone number, name.Before the room in the predetermined hotel of user, user is needed to sign in server by log-on message.When login, whether server carries out authentication of users from the log-on message of client acquisition user is registered user.If so, then point out user to login successfully, user can carry out hotel reservation.If not, then point out user to log in.
Distinguishingly, visitor's identity can also be provided to use client for user.And if user uses client with visitor's identity, when its predetermined hotel, need the predetermined information that input is relevant, this subscription information is identical with the predetermined information in S101, does not repeat them here.
S101: obtain the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
When specific implementation, the predetermined information that user can be relevant by the client input being installed on mobile terminal or PC.Usually, predetermined information comprises: the quantity of reservation, room type and the schedule time.Client can provide input field to user, inputs above-mentioned predetermined information for user; Client can also provide choice box or option table to user, and user does not need input, directly from choice box or option table, selects corresponding predetermined information.Client, after receiving corresponding information, can send to server by the wired connection between client and server or wireless connections.
Distinguishingly, the client being installed on mobile terminal can also show to user the option that multiple room describes label, such as towards, floor height, daylighting intensity, balcony facilities, toilet facilities, for the taboo of room number or hobby, window size etc.Room describes label can carry out concrete setting according to the actual conditions of hotel room, does not limit to above-mentioned.User can select by describing label to these rooms, thus generates particular/special requirement information.This particular/special requirement information can send to server together along with other predetermined information.
It should be noted that hotel reservation is booking guest room, the predetermined information obtaining user's input can be number of ways, and such as user is directly inputted by the client that intelligent mobile terminal is installed; When client is by phone reservations, its related personnel by the management booking guest room in the hotel that tells by telephone inputs, and now predetermined information is not directly inputted by client oneself.
After obtaining current guest room information, generally, can be that user chooses the guest room of mating with predetermined information according to guest room information, and generate the reservation information of user according to the result chosen.And according to the actual conditions in hotel, under the prerequisite meeting user's predetermined information, the pre-defined rule that hotel is own can also be set, by hotel freely pre-defined rule under the prerequisite meeting customer requirement, the efficiency of operation in hotel can be improved as far as possible.
When the predetermined hotel of user, following several predetermined case may be occurred: 1, user reserves a room, and oneself uses; 2, user reserves a room, but is other people use; 3, user makes a reservation for multiple room, wherein only has one oneself to use; 4, user makes a reservation for multiple room, but is other people use.Therefore, the predetermined information that acquisition user inputs is specifically shown in Figure 2, can also comprise:
S301: according to reservation quantity, judges whether reservation quantity is greater than 1.
S302: if then obtain the identification card number consistent with at least described reservation quantity and/or cell-phone number.
S303: if not, then determine whether oneself uses reservation to user.
S304: if not, then guide user to input at least one identification card number and/or cell-phone number.
When specific implementation, if judge that user's reservation quantity is greater than 1, then mean that user subscribes multiple room, in multiple room, each room all should have at least one user to move in.Now, user is needed to input at least consistent with reservation quantity identification card number and/or cell-phone number.To determine the identity information of moving in hotel client.
In addition, it should be noted that user is in predetermined, also the identification card number of moving in client and/or cell-phone number can not be inputted, time user needs to move in, only need the direct log-on message according to user to transfer the predetermined case of this user in the management system in hotel, arrange to move in.
If judge that user's reservation quantity equals 1, then mean that user only subscribes a room, so will determine that user oneself moves in or other people move in.If user oneself moves in, then direct invoke user log-on message.If other people move in, so need user to input at least one identification card number and/or cell-phone number, register the information of people.
It should be noted that no matter user subscribes several room, if user carries out hotel reservation with the identity of visitor, so at least should input an identification card number and/or cell-phone number.
In addition, server, after completing the room for this user and be predetermined, the log-on message of the user of these identification card numbers that user can be inputted and/or cell-phone number, reservation, carries out binding storage by the room number that user is predetermined.If user is with the predetermined hotel of visitor's identity, the identification card number so just user received and/or cell-phone number and carry out binding storage for room number that user is predetermined.Hotel can also provide self-aided terminal of checking in accordingly, the client moved according to the identification card number inputted before (such as I.D. during scanning) or can check in self-service the completing of cell-phone number (mobile phone barcode scanning), artificial when moving in of further minimizing user, improves hotel operating efficiency further.
S102: obtain current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generate reservation information;
When specific implementation, guest room information preserves to be in the database that server is connected.Server after receiving predetermined information, can transfer preservation current guest room information in the server, then generates reservation information according to predetermined information, guest room information and default pre-defined rule.
Generally comprise in guest room information: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation; Wherein, the room number in each room is all bound with other guest room informations corresponding to this room.That is, each room corresponds to one group of guest room information.And the guest room information in each room is all not identical: all there is its specific room number in each room; The room in each room describes label also different (room here describe label should describe label with the room in S101 consistent); Predetermined case can according to tentation data real-time update each time; The situation of moving in is that client changes to by vacant state, predetermined state or reservation state the state of moving in after registering; Reserved situation is then carry out reserved setting according to actual needs.
The pre-defined rule preset comprises: precedence information classifying rules.Priority classification rule refers to the matched rule of server when carrying out room making a reservation for distribute.Precedence information classifying rules can carry out concrete making a reservation for according to the situation of reality.
Shown in Figure 3, the embodiment of the present invention provides a kind of according to described predetermined information, described guest room information and default pre-defined rule, generates the concrete grammar of reservation information, comprising:
S401: described predetermined information and described guest room information are divided into multiple priority according to described precedence information classifying rules, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
S402: described precedence information is carried out mating of priority level with described guest room information according to the priority of priority;
When specific implementation, according to precedence information classifying rules, predetermined information and guest room information to be divided into multiple priority in advance.Such as: include in guest room information: room number, room type, room describe label, predetermined case, move in situation and reserved situation, include in predetermined information: reservation quantity, room type, the schedule time and particular/special requirement information.Predetermined information and guest room information are being divided in the process of multiple priority, usually:
1, the predetermined case in the room type in predetermined information, the schedule time and guest room information is set to the first priority, carry out in the process of room arrangement follow-up, first the western Sydney of precedence information and guest room to be carried out first time coupling, by room information, search and be in vacant state in the given time and the room type room consistent with the room type that user expects.
2, using the reservation quantity in predetermined information as the second priority, can according to the result of first time coupling, inspection is mated the room quantity obtained for the first time and whether is more than or equal to the reservation quantity that user expects.If be less than, then mean that this hotel cannot meet the demand of booking rooms of user.If be more than or equal to, then mean that hotel at least can meet the minimum requirements of user.
3, using the particular/special requirement of user as the 3rd priority, under the second time prerequisite that the match is successful, describe label from the room mated for the first time corresponding to multiple rooms of obtaining, the particular/special requirement that whether can meet user (now can also in conjunction with the credit of user or important level to carry out priority allocation, if such as this client is the senior VIP client in hotel, then the particular/special requirement of this user can be brought up to the second priority, if or client is normal client, more can consider the efficiency of operation in hotel, this particular/special requirement is reduced to the 4th priority even the 5th priority).
4, using the predetermined case in guest room information, move in situation and reserved situation as the 4th priority, consider the efficiency of operation in hotel, under the condition that above-mentioned third time mates or the match is successful for the second time, increase the utilization rate of the same room in hotel as far as possible, for the client that moves at any time or afterwards the client in predetermined hotel provide and more move in chance, e.g., have A, B two rooms, A room is in vacant state, and B room then has client's first to move at No. 1 to No. 3 or makes a reservation for; Another client's second wants the room of predetermined No. 4 to No. 7, if arrange this client's second to move in A room, once there be client third to want the room of predetermined No. 3 to No. 8 after client's second, so because A room and B room are taken simultaneously, client third just cannot subscribe to room, causes the loss of hotel client; And if arrange the predetermined B room of client's second, the A room that client third just can move in, improves the utilization factor in room, thus improves the efficiency of operation in hotel.
It should be noted that the above-mentioned priority be divided into for predetermined information and guest room information is only an example, hotel can also carry out more detailed classification according to the actual needs of oneself, or changes above-mentioned classification situation.The stage division of above-mentioned priority should not be restriction of the present invention, is only used to better to understand the present invention.
In the process of above-mentioned coupling, due to will room information be generated, also comprise following several situation:
If the coupling of 1 all priority is all successful, then generate reservation information according to final matching result; Described reservation information at least comprises: room number;
When specific implementation, all priority match all success should be the result that can improve hotel's operation efficiency actually.If the coupling of all priority is all successful, then generate reservation information according to final matching result.In reservation information, at least should comprise room number.Usually, in order to provide better service to user, allowing client have better customer perception, the schedule time of user can also be comprised, COS (such as breakfast time, swimming pool opening status) etc. that hotel can provide.
If 2 have the coupling of priority unsuccessful, but all predetermined informations all the match is successful, then generate room reservation information according to the matching result of last priority that the match is successful;
When specific implementation, if there have the precedence information of certain priority to mate to be unsuccessful, but all the match is successful for all predetermined informations, such as in the above example, 4th priority match is unsuccessful, and three priority before all the match is successful, mean that all predetermined informations that user inputs all were mated, and the match is successful, so just from according to the matching result of the 3rd priority, the room that random selecting quantity is consistent with the reservation quantity desired by user, generates corresponding reservation information.
If 3 have the coupling of priority unsuccessful, and there have the described predetermined information of part to mate to be unsuccessful, then generate room recommendation information according to the matching result of last priority that the match is successful.
When specific implementation, if there is the coupling of priority unsuccessful, and there have the described predetermined information of part to mate to be unsuccessful, such as in above-mentioned example, the first priority match success, but the second priority match is unsuccessful, namely certain type actual room quantity does not meet the predetermined quantity that user expects, so hotel can generate room recommendation information, in this recommendation information, contains the room information of other types.Like this, can maximum possible avoid customer churn.
S103: send described reservation information;
The user of reservation is sent to by reservation information.
S104: by described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
When specific implementation, generated reservation information can be sent to client by server.Room recommendation information time if server generates, room recommendation information can be sent to client by server equally.
In addition, reservation information and predetermined information also can carry out binding and preserving by server, to make client when passing into hotel, can normally move in, upgrade customer information according to reservation information and predetermined information simultaneously, mainly upgrade the predetermined case in guest room.
Hotel reservation method provided by the present invention, by obtaining the predetermined information of user's input, current guest room information and default pre-defined rule, automatic generation reservation information, completing user making a reservation for for hotel, in this process, pre-defined rule is pre-set, middle without the need for manual operation, according to pre-defined rule, the efficiency of operation in hotel can be improved greatly.
Further embodiment of this invention also provides a kind of hotel reservation device, shown in Figure 4, and the hotel reservation device that the embodiment of the present invention provides comprises:
Predetermined information acquisition module 10, for obtaining the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
Room information generation module 20, for obtaining current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generates reservation information;
Sending module 30, for sending described reservation information;
Upgrade memory module 40, by described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
In the present embodiment, predetermined information acquisition module 10, room information generation module 20, sending module 30 and upgrade the concrete function of memory module 40 and interactive mode, see the record of embodiment corresponding to Fig. 1, can not repeat them here.
Hotel reservation device provided by the present invention, after obtaining by predetermined information acquisition module 10 predetermined information that user inputs, automatically reservation information is generated again by room information generation module 20, completing user making a reservation for for hotel, in this process, pre-defined rule is pre-set, middle without the need for manual operation, according to pre-defined rule, the efficiency of operation in hotel can be improved greatly.
Shown in Figure 5, in the hotel reservation device that the embodiment of the present invention provides, also comprise: log-on message acquisition module 50:
For obtaining the log-on message of user in advance;
Described log-on message comprises: ID (identity number) card No. and/or phone number.
Described predetermined information acquisition module 10 specifically comprises:
Predetermined information acquiring unit 60, for obtaining reservation quantity that user inputs, room type and the schedule time;
First judging unit 70, for judging whether described reservation quantity is greater than 1;
Described predetermined information acquiring unit 60, also for when the judged result of the first judging unit is for being, guides user's at least consistent with described reservation quantity identification card number of input and/or cell-phone number;
Second judging unit 80, for when the judged result of the first judging unit is no, determines whether oneself uses reservation to user;
Described predetermined information acquiring unit 60, also for when the result of the second judging unit is no, guides user to input at least one identification card number and/or cell-phone number.
Described predetermined information also comprises: particular/special requirement information;
Described predetermined information acquisition module 10 also comprises:
Room describes label acquiring unit 90, describes label information for the multiple rooms obtaining user's input;
Described room is described label information as described particular/special requirement information.
In the present embodiment, log-on message acquisition module 50, predetermined information acquiring unit 60, first judging unit 70, second judging unit 80 and room describe concrete function and the interactive mode of label acquiring unit 90, see the record of embodiment corresponding to S201 and S101 in Fig. 1, can not repeat them here.
Shown in Figure 6, in hotel reservation device provided by the present invention, current guest room information comprises: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation;
Described default pre-defined rule comprises: precedence information classifying rules;
Described room information generation module 20 specifically comprises:
Priority stage unit 100, for described predetermined information and described guest room information being divided into multiple priority according to described precedence information classifying rules, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
Matching unit 110, carries out the mating of priority level by described precedence information with described guest room information for the priority according to priority;
Matching result processing unit 120, for when the coupling of all priority is all successful, generates reservation information according to final matching result; Described reservation information at least comprises: room number;
Having, the coupling of priority is unsuccessful, but all predetermined informations are when all the match is successful, and the matching result according to last priority that the match is successful generates room reservation information;
Having, the coupling of priority is unsuccessful, and when having the described predetermined information of part to mate unsuccessful, the matching result according to last priority that the match is successful generates room recommendation information.
In the present embodiment, the concrete function of priority stage unit 100, matching unit 110 and matching result processing unit 120 and interactive mode, see the record of embodiment corresponding to S102 in Fig. 1, can not repeat them here.
Further embodiment of this invention additionally provides a kind of hotel reservation system, comprising: the hotel reservation device in the embodiment corresponding to above-mentioned Fig. 4-Fig. 6, client and server;
Described hotel reservation device is arranged on described server end;
Described client and described hotel reservation device is wired or radio communication;
Described client is also provided with human-computer interaction interface.
Hotel reservation method of the present invention, device and system, comprise two kinds of configuration modes, mode 1 comprises the information processing software and hardware (i.e. client) of mobile terminal side and the computer-side intercomed mutually, mode 2 only includes the information processing software and hardware (server) of computer-side, by computer browser or the machine interface access process software; Both use message processing logic to carry out acquisition and processing to relevant information, make reservation process depart from service side's manual intervention and automatically carry out, obtain subscribing result and performing corresponding actions.
Specifically, message processing logic of the present invention can carry out acquisition and processing to relevant information, automatically chooses suitable room, and performs corresponding actions, thus the intervention enabling booking process depart from hotel side attendant runs automatically.
The advantage of this reservation system is: 1, booking process is carried out automatically by system, can reduce cost of labor and available standards business procedure is consistently improved customer satisfaction; 2, do not need to add additional hardware on modular system basis, save cost; 3, software reservation logic can complete more complicated than artificial treatment, more powerful processing procedure, is conducive to the efficiency of operation promoting relevant enterprise; 4, client's staff one machine in mode 1, can enjoy booking service, convenient and swift whenever and wherever possible.
The computer program of hotel reservation method, device and system that the embodiment of the present invention provides, comprise the computer-readable recording medium storing program code, the instruction that described program code comprises can be used for performing the method described in previous methods embodiment, specific implementation see embodiment of the method, can not repeat them here.
Those skilled in the art can be well understood to, and for convenience and simplicity of description, the system of foregoing description and the specific works process of device, with reference to the corresponding process in preceding method embodiment, can not repeat them here.
If described function using the form of SFU software functional unit realize and as independently production marketing or use time, can be stored in a computer read/write memory medium.Based on such understanding, the part of the part that technical scheme of the present invention contributes to prior art in essence in other words or this technical scheme can embody with the form of software product, this computer software product is stored in a storage medium, comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) perform all or part of step of method described in each embodiment of the present invention.And aforesaid storage medium comprises: USB flash disk, portable hard drive, ROM (read-only memory) (ROM, Read-OnlyMemory), random access memory (RAM, RandomAccessMemory), magnetic disc or CD etc. various can be program code stored medium.
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; change can be expected easily or replace, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should described be as the criterion with the protection domain of claim.
Claims (10)
1. a hotel reservation method, is characterized in that, comprising:
Obtain the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
Obtain current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generate reservation information;
Send described reservation information;
By described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
2. method according to claim 1, is characterized in that, also comprises before the predetermined information that acquisition user inputs:
Obtain the log-on message of user in advance;
Described log-on message comprises: ID (identity number) card No. and/or phone number.
3. method according to claim 2, is characterized in that, the predetermined information that described acquisition user inputs, and also comprises:
According to reservation quantity, judge whether described reservation quantity is greater than 1;
If so, then the identification card number consistent with at least described reservation quantity and/or cell-phone number is obtained;
If not, then determine whether oneself uses reservation to user;
If not, then user is guided to input at least one identification card number and/or cell-phone number.
4. the method according to claim 1-3 any one, is characterized in that,
Described predetermined information also comprises: particular/special requirement information;
The predetermined information that described acquisition user inputs also comprises:
The multiple rooms obtaining user's input describe label information;
Using described selection information as described particular/special requirement information.
5. the method according to claim 1-3 any one, is characterized in that, guest room information comprises: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation;
Described default pre-defined rule comprises: precedence information classifying rules;
Described according to described predetermined information, described guest room information and default pre-defined rule, generate reservation information and specifically comprise:
According to described precedence information classifying rules, described predetermined information and described guest room information are divided into multiple priority, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
According to the priority of priority, described precedence information is carried out mating of priority level with described guest room information;
If the coupling of all priority is all successful, then generate reservation information according to final matching result; Described reservation information at least comprises: room number;
If there is the coupling of priority unsuccessful, but all predetermined informations all the match is successful, then generate reservation information according to the matching result of last priority that the match is successful;
If there is the coupling of priority unsuccessful, and there have the described predetermined information of part to mate to be unsuccessful, then generate room recommendation information according to the matching result of last priority that the match is successful.
6. a hotel reservation device, is characterized in that, comprising:
Predetermined information acquisition module, for obtaining the predetermined information that user inputs, wherein, described predetermined information at least comprises: reservation quantity, room type and the schedule time;
Room information generation module, for obtaining current guest room information, and according to described predetermined information, described guest room information and default pre-defined rule, generates reservation information;
Sending module, for sending described reservation information;
Upgrade memory module, by described reservation information and predetermined information binding preserve, and according to described reservation information updating guest room information.
7. device according to claim 6, is characterized in that, also comprises: log-on message acquisition module:
For obtaining the log-on message of user in advance;
Described log-on message comprises: ID (identity number) card No. and/or phone number;
Described predetermined information acquisition module specifically comprises:
Predetermined information acquiring unit, for obtaining reservation quantity that user inputs, room type and the schedule time;
First judging unit, for judging whether described reservation quantity is greater than 1;
Described predetermined information acquiring unit, also for when the judged result of the first judging unit is for being, guides user's at least consistent with described reservation quantity identification card number of input and/or cell-phone number;
Second judging unit, for when the judged result of the first judging unit is no, determines whether oneself uses reservation to user;
Described predetermined information acquiring unit, also for when the result of the second judging unit is no, guides user to input at least one identification card number and/or cell-phone number.
8. the device according to claim 6 or 7, is characterized in that, described predetermined information also comprises: particular/special requirement information;
Described predetermined information acquisition module also comprises:
Room describes label acquiring unit, describes label information for the multiple rooms obtaining user's input;
Described room is described label information as described particular/special requirement information.
9. the device according to claim 6 or 7, is characterized in that, current guest room information comprises: room number, room type, room describe label, predetermined case, move at least one in situation and reserved situation;
Described default pre-defined rule comprises: precedence information classifying rules;
Described room information generation module specifically comprises:
Priority stage unit, for described predetermined information and described guest room information being divided into multiple priority according to described precedence information classifying rules, the precedence information in each priority at least comprises a predetermined information and/or at least one guest room information;
Matching unit, carries out the mating of priority level by described precedence information with described guest room information for the priority according to priority;
Matching result processing unit, for when the coupling of all priority is all successful, generates reservation information according to final matching result; Described reservation information at least comprises: room number;
Having, the coupling of priority is unsuccessful, but all predetermined informations are when all the match is successful, and the matching result according to last priority that the match is successful generates room reservation information;
Having, the coupling of priority is unsuccessful, and when having the described predetermined information of part to mate unsuccessful, the matching result according to last priority that the match is successful generates room recommendation information.
10. a hotel reservation system, is characterized in that, comprises hotel reservation device, client and server as described in the claims 6-9 any one;
Described hotel reservation device is arranged on described server end;
Described client and described hotel reservation device is wired or radio communication;
Described client is also provided with human-computer interaction interface.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510726338.XA CN105354617A (en) | 2015-10-30 | 2015-10-30 | Hotel reservation method, apparatus and system |
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| CN201510726338.XA CN105354617A (en) | 2015-10-30 | 2015-10-30 | Hotel reservation method, apparatus and system |
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| CN201510726338.XA Pending CN105354617A (en) | 2015-10-30 | 2015-10-30 | Hotel reservation method, apparatus and system |
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| CN105701252A (en) * | 2016-03-04 | 2016-06-22 | 江苏盟广信息技术有限公司 | Method and device for providing guest room information |
| CN105894640A (en) * | 2016-04-28 | 2016-08-24 | 北京佳阳科技有限公司 | Guest room door lock management method and device |
| CN105956675A (en) * | 2016-04-29 | 2016-09-21 | 尹振军 | Unit for helping other people to book room and check in and integration hotel network platform thereof |
| CN106022493A (en) * | 2016-05-12 | 2016-10-12 | 重庆佐鸣科技有限公司 | Room booking method, room booking device and room booking system |
| CN106600014A (en) * | 2016-11-07 | 2017-04-26 | 成都科曦科技有限公司 | Intelligent hotel room distribution method and system based on profit maximization |
| CN107563860A (en) * | 2017-09-01 | 2018-01-09 | 广州米拉信息科技有限公司 | A kind of Minute takes the method for lease lodging product |
| CN107798750A (en) * | 2017-09-01 | 2018-03-13 | 北京佳阳科技有限公司 | A kind of intelligent unlocking method and apparatus and move in and handle method and apparatus |
| CN108320036A (en) * | 2017-01-18 | 2018-07-24 | 百度在线网络技术（北京）有限公司 | A kind of method, apparatus and equipment in online booking room |
| CN109522431A (en) * | 2018-09-20 | 2019-03-26 | 上海博泰悦臻网络技术服务有限公司 | A kind of hotel's recommended method and system based on picture recognition |
| CN109543869A (en) * | 2018-11-27 | 2019-03-29 | 中链科技有限公司 | Hotel reservation settlement method, apparatus and system based on block chain network |
| CN109858654A (en) * | 2019-02-11 | 2019-06-07 | 青岛影巢科技有限公司 | The hotel reservation system in time and room can be customized |
| CN111080404A (en) * | 2019-11-28 | 2020-04-28 | 广州助蜂网络科技有限公司 | SIM card recommendation method, device, system and storage medium |
| CN111310952A (en) * | 2020-05-13 | 2020-06-19 | 北京三快在线科技有限公司 | Room reservation information processing method, room reservation system and server |
| CN112508218A (en) * | 2021-02-03 | 2021-03-16 | 北京云动数字媒体技术有限公司 | Hotel reservation method and system |
| CN113988777A (en) * | 2021-10-09 | 2022-01-28 | 海南火吧时代科技有限公司 | Group rapid registration check-in system based on face recognition |
| CN115222207A (en) * | 2022-06-22 | 2022-10-21 | 肯特智能技术（深圳）股份有限公司 | Active intelligent control method, system and intelligent device |
| CN116258465A (en) * | 2023-03-08 | 2023-06-13 | 深圳市天下房仓科技有限公司 | Hotel data processing method, device, equipment and storage medium |
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| CN105701252A (en) * | 2016-03-04 | 2016-06-22 | 江苏盟广信息技术有限公司 | Method and device for providing guest room information |
| CN105894640A (en) * | 2016-04-28 | 2016-08-24 | 北京佳阳科技有限公司 | Guest room door lock management method and device |
| CN105956675A (en) * | 2016-04-29 | 2016-09-21 | 尹振军 | Unit for helping other people to book room and check in and integration hotel network platform thereof |
| CN106022493A (en) * | 2016-05-12 | 2016-10-12 | 重庆佐鸣科技有限公司 | Room booking method, room booking device and room booking system |
| CN106600014A (en) * | 2016-11-07 | 2017-04-26 | 成都科曦科技有限公司 | Intelligent hotel room distribution method and system based on profit maximization |
| CN108320036A (en) * | 2017-01-18 | 2018-07-24 | 百度在线网络技术（北京）有限公司 | A kind of method, apparatus and equipment in online booking room |
| CN107563860A (en) * | 2017-09-01 | 2018-01-09 | 广州米拉信息科技有限公司 | A kind of Minute takes the method for lease lodging product |
| CN107798750A (en) * | 2017-09-01 | 2018-03-13 | 北京佳阳科技有限公司 | A kind of intelligent unlocking method and apparatus and move in and handle method and apparatus |
| CN109522431A (en) * | 2018-09-20 | 2019-03-26 | 上海博泰悦臻网络技术服务有限公司 | A kind of hotel's recommended method and system based on picture recognition |
| CN109522431B (en) * | 2018-09-20 | 2022-11-04 | 上海博泰悦臻网络技术服务有限公司 | Hotel recommendation method and system based on picture recognition |
| CN109543869A (en) * | 2018-11-27 | 2019-03-29 | 中链科技有限公司 | Hotel reservation settlement method, apparatus and system based on block chain network |
| CN109543869B (en) * | 2018-11-27 | 2021-06-01 | 苏州朗润创新知识产权运营有限公司 | Hotel reservation and settlement method, device and system based on block chain network |
| CN109858654A (en) * | 2019-02-11 | 2019-06-07 | 青岛影巢科技有限公司 | The hotel reservation system in time and room can be customized |
| CN111080404A (en) * | 2019-11-28 | 2020-04-28 | 广州助蜂网络科技有限公司 | SIM card recommendation method, device, system and storage medium |
| CN111310952A (en) * | 2020-05-13 | 2020-06-19 | 北京三快在线科技有限公司 | Room reservation information processing method, room reservation system and server |
| CN112508218A (en) * | 2021-02-03 | 2021-03-16 | 北京云动数字媒体技术有限公司 | Hotel reservation method and system |
| CN113988777A (en) * | 2021-10-09 | 2022-01-28 | 海南火吧时代科技有限公司 | Group rapid registration check-in system based on face recognition |
| CN115222207A (en) * | 2022-06-22 | 2022-10-21 | 肯特智能技术（深圳）股份有限公司 | Active intelligent control method, system and intelligent device |
| CN116258465A (en) * | 2023-03-08 | 2023-06-13 | 深圳市天下房仓科技有限公司 | Hotel data processing method, device, equipment and storage medium |
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