CN106779115A - Hotel self-service method of servicing and device - Google Patents
Hotel self-service method of servicing and device Download PDFInfo
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Abstract
The present invention provides a kind of hotel self-service method of servicing and device, is applied to the server with hotel management platform and user terminal communication, and hotel's unit is guest room, parking stall or the dining room in hotel.Methods described includes：The first request that user terminal sends is received, the data message with each hotel's unit of the first corresponding type of request is obtained from hotel management platform；Show the panorama sketch information and identity information of hotel's unit of the type；The second request that user terminal sends is received, hotel's unit corresponding with the second request is chosen in hotel's unit of the type；The payment information and subscription information of user input are obtained, hotel's unit corresponding with the second request in hotel's unit of the type is labeled as object element；The identity information of payment information, subscription information and selected object element is sent to hotel management platform, the identity information of subscription information and selected object element is sent to user terminal.
Description
Technical field
The present invention relates to hotel service technical field, in particular to a kind of hotel self-service method of servicing and device.
Background technology
Current hotel service device is typically to be designed for single hotel, the hardware input cost in hotel and maintenance
Cost is all higher.Also, existing hotel service device cannot intactly show hotel's inner case, hotel service device comprehensively
The data of memory storage and the actual conditions in hotel also often can there is any discrepancy, cannot much meet the demand of people.
The content of the invention
In view of this, the invention provides a kind of hotel self-service method of servicing and device, can in real time from hotel management
Platform obtains data, and to user's displaying hotel inside panorama sketch.
To achieve these goals, the embodiment of the present invention is adopted the following technical scheme that：
A kind of hotel self-service method of servicing, is applied to the server with hotel management platform and user terminal communication,
Be stored with the data message of each hotel's unit in the hotel management platform, and hotel's unit is guest room, the parking stall in hotel
Or dining room, methods described includes：
The first request that the user terminal sends is received, is obtained from the hotel management platform and the described first request
The data message of hotel's unit of corresponding type, the panorama sketch information of hotel's unit of the data message including the type and
Identity information；
Show the panorama sketch information and identity information with hotel's unit of the described first corresponding type of request；
Receive the second request that the user terminal sends, with hotel's unit of the described first corresponding type of request
Hotel's unit corresponding with the described second request is chosen, and provides one and subscribe interface；And
Payment information and subscription information that user is input at the reservation interface are obtained, will be corresponding with the described first request
Hotel's unit corresponding with the described second request is labeled as object element in hotel's unit of type；And
The identity information of the payment information, subscription information and the object element is sent into the hotel management to put down
Platform, the user terminal is sent to by the identity information of the subscription information and the object element.
Preferably, the data message also use state information including hotel's unit, methods described also includes：
At interval of a preset duration, the use state information of each hotel's unit is obtained from the hotel management platform；And
The use state of each hotel's unit is detected, the object element of the object element being not used by each hotel's unit is deleted
Mark, and non-targeted unit in being currently in use in each hotel's unit is labeled as object element.
Preferably, the step of display is with the identity information of hotel's unit of the described first request corresponding type, bag
Include：
Detection is marked as the wine of object element with whether there is in hotel's unit of the described first corresponding type of request
Shop unit；And
The identity information of the hotel's unit for being marked as object element is shown with the first color, with the second color show not by
Labeled as the identity information of hotel's unit of object element.
Preferably, the data message also including hotel's unit recommended information and pricing information, the display with it is described
After the step of panorama sketch information and identity information of hotel's unit of the first request corresponding type, methods described also includes：
From the hotel management platform obtain with the recommended information of hotel's unit of the described first corresponding type of request and
Pricing information；And
An address link for showing the page, the display are provided in the lower section of the panorama sketch information of hotel's unit of the type
Include the recommended information and pricing information of hotel's unit in the page.
Preferably, the identity information by the subscription information and the object element is sent to the user terminal
Step, including：
Generation includes the identification code of the identity information of the subscription information and the object element；And
The identification code is sent to the user terminal.
Another embodiment of the present invention also provides a kind of hotel self-service service unit, be applied to hotel management platform and
The server of user terminal communication, the data message of each hotel's unit that is stored with the hotel management platform, hotel's list
The guest room in Yuan Wei hotels, parking stall or dining room, described device include：
First ask respond module, it is flat from the hotel management for receiving the first request that the user terminal sends
The data message with hotel's unit of the described first corresponding type of request is obtained in platform, the data message includes the type
The panorama sketch information and identity information of hotel's unit；
Display module, for showing panorama sketch information and identity with hotel's unit of the described first corresponding type of request
Information；
Second ask respond module, for receiving the second request that the user terminal sends, asks with described first
Hotel's unit corresponding with the described second request is chosen in hotel's unit of corresponding type, and provides one and subscribe interface；
Object element mark module, for obtaining payment information and the subscription information that user is input at the reservation interface,
Hotel's unit corresponding with the described second request with hotel's unit of the described first corresponding type of request is labeled as target
Unit；And
Information sending module, for the identity information of the payment information, subscription information and the object element to be sent out
The hotel management platform is sent to, the identity information of the subscription information and the object element is sent to user's end
End.
Preferably, the data message also use state information including hotel's unit, described device includes：
Use state acquisition module, at interval of a preset duration, each hotel's list being obtained from the hotel management platform
The use state information of unit；And
Data update module, the use state for detecting each hotel's unit is not used by each hotel's unit of deletion
The object element mark of object element, and non-targeted unit in being currently in use in each hotel's unit is labeled as target list
Unit.
Preferably, the display module includes：
Object element detection sub-module, for detecting whether deposit with hotel's unit of the described first corresponding type of request
It is being marked as hotel's unit of object element；And
Colour code submodule, the identity for showing the hotel's unit for being marked as object element with the first color is believed
Breath, the identity information of the hotel's unit for being not labeled as object element is shown with the second color.
Preferably, the data message also recommended information and pricing information including hotel's unit, described device also includes：
Details acquisition module, for being obtained and the described first corresponding type of request from the hotel management platform
The recommended information and pricing information of hotel's unit；And
Address link provides module, and the lower section for the panorama sketch information of the hotel's unit in the type provides a display page
The address link in face, includes the recommended information and pricing information of hotel's unit in the display page.
Preferably, identification code generation submodule, the body of the subscription information and the object element is included for generating
The identification code of part information；And
Identification code sending submodule, for the identification code to be sent into the user terminal.
Hotel self-service method of servicing provided in an embodiment of the present invention and device are managed from hotel in real time according to the operation of user
Platform obtains the panorama sketch information of corresponding hotel's unit and is shown so that user can accurately be well understood to each hotel
The situation of unit simultaneously subscribed, it is to avoid user's later stage situation discontented to hotel's unit for being subscribed.Meanwhile, above-mentioned design
Reserving hotel in advance is also allowed users to, the time has been saved.
Brief description of the drawings
Technical scheme in order to illustrate more clearly the embodiments of the present invention, below will be attached to what is used needed for embodiment
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, thus be not construed as it is right
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, can also be according to this
A little accompanying drawings obtain other related accompanying drawings.
Fig. 1 is the interactive schematic diagram of a kind of hotel management platform provided in an embodiment of the present invention, server and user terminal.
Fig. 2 is a kind of block diagram of server provided in an embodiment of the present invention.
Fig. 3 is a kind of a kind of functional block diagram of hotel self-service service unit provided in an embodiment of the present invention.
Fig. 4 is another functional block diagram of hotel self-service service unit provided in an embodiment of the present invention.
Fig. 5 is another functional block diagram of hotel self-service service unit provided in an embodiment of the present invention.
Fig. 6 is a kind of a kind of schematic flow sheet of hotel self-service method of servicing provided in an embodiment of the present invention.
Fig. 7 is another schematic flow sheet of hotel self-service method of servicing provided in an embodiment of the present invention.
Fig. 8 is another schematic flow sheet of hotel self-service method of servicing provided in an embodiment of the present invention.
Fig. 9 is the sub-step schematic diagram of step S120 in Fig. 6.
Figure 10 is the sub-step schematic diagram of step S150 in Fig. 6.
Icon：100- servers；110- hotel self-service service units；The ask respond modules of 111- first；112- shows mould
Block；1121- object element detection sub-modules；1122- colour code submodules；The ask respond modules of 113- second；114- targets
Unit mark module；115- information sending modules；1151- identification codes generate submodule；1152- identification code sending submodules；
116- use state acquisition modules；117- data update modules；118- details acquisition modules；The link of 119- addresses provides mould
Block；120- memories；130- processors；140- communication units；200- hotel management platforms；300- user terminals；400- networks.
Specific embodiment
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
A part of embodiment of the present invention, rather than whole embodiments.Present invention implementation generally described and illustrated in accompanying drawing herein
The component of example can be arranged and designed with a variety of configurations.
Therefore, the detailed description of embodiments of the invention below to providing in the accompanying drawings is not intended to limit claimed
The scope of the present invention, but be merely representative of selected embodiment of the invention.Based on the embodiment in the present invention, this area is common
The every other embodiment that technical staff is obtained under the premise of creative work is not made, belongs to the model of present invention protection
Enclose.
It should be noted that：Similar label and letter represents similar terms in following accompanying drawing, therefore, once a certain Xiang Yi
It is defined in individual accompanying drawing, then it need not be further defined and explained in subsequent accompanying drawing.
As shown in figure 1, being a kind of server 100, hotel management platform 200 and the user that present pre-ferred embodiments are provided
The interactive schematic diagram of terminal 300.The server 100 can be by network 400 and hotel management platform 200 and user terminal 300
Communicated, to realize the data communication between server 100 and hotel management platform 200 and user terminal 300 or interact.
In the present embodiment, the server 100 may be, but not limited to, web (website) server, ftp (file
Transfer protocol, FTP) server etc..The application terminal may be, but not limited to, smart mobile phone,
PC (personal computer, PC), panel computer, personal digital assistant (personal digital
Assistant, PDA), mobile internet surfing equipment (mobile Internet device, MID) etc..
The network 400 may be, but not limited to, cable network or wireless network.
The operation device of the user terminal 300 may be, but not limited to, Android (Android) device, IOS (iPhone
Operating system) device, Windows phone devices, Windows devices etc..The application program can be service
Any application program for being available for the self-defined download of user terminal 300 and installing that device 100 is provided.The user terminal 300 can lead to
Cross the application program and access the server 100.
The hotel management platform 200 is hotel's background management device, wherein the number of each hotel's unit in the hotel that is stored with
It is believed that breath, the panorama sketch information of the data message including each hotel's unit, identity information and use state information etc..The wine
Shop unit refers to guest room, parking stall or the dining room in hotel etc..In the present embodiment, the server 100 can be managed with any hotel
Platform 200 is communicated.
As shown in Fig. 2 being the block diagram of the server 100 shown in Fig. 1.The server 100 includes hotel self-service
Service unit 110, memory 120, processor 130 and communication unit 140.
The memory 120, processor 130 and each element of communication unit 140 directly or indirectly electrically connect each other
Connect, to realize the transmission or interaction of data.For example, these elements each other can be by one or more communication bus or signal
Line is realized being electrically connected with.The hotel self-service service unit 110 includes that at least one can be with software or firmware (firmware)
Form is stored in the memory 120 or is solidificated in the operation device (operating system, OS) of the server 100
In software function module.The processor 130 is used to perform the executable module stored in the memory 120, such as institute
State software function module and computer program included by hotel self-service service unit 110 etc..
Wherein, the memory 120 may be, but not limited to, random access memory (Random Access
Memory, RAM), read-only storage (Read Only Memory, ROM), programmable read only memory (Programmable
Read-Only Memory, PROM), erasable read-only memory (Erasable Programmable Read-Only
Memory, EPROM), electricallyerasable ROM (EEROM) (Electric Erasable Programmable Read-Only
Memory, EEPROM) etc..Wherein, memory 120 be used for storage program, the processor 130 after execute instruction is received,
Perform described program.The communication unit 140 is used to set up the server 100 by the network 400 and hotel management is put down
Communication connection between platform 200 and user terminal 300, and for by the transceiving data of the network 400.
It should be noted that the structure shown in Fig. 2 is only to illustrate, server 100 can also include more more than shown in Fig. 2
Or less component, or with the configuration different from shown in Fig. 2.Each component shown in Fig. 2 can use hardware, software
Or its combination is realized.
Fig. 3 is referred to, is a kind of functional block diagram of hotel self-service service unit 110 provided in an embodiment of the present invention.
The hotel self-service service unit 110 is applied to the server 100 shown in Fig. 1, and the server 100 can be flat with hotel management
Platform 200 and user terminal 300 communicate.Be stored with the data message of each hotel's unit in the hotel management platform 200, the wine
Shop unit can be guest room, parking stall or the dining room in hotel.
The hotel self-service service unit 110 includes that the first ask respond module 111, the request of display module 112, second are rung
Answer module 113, object element mark module 114 and information sending module 115.
Wherein, first ask respond module 111 is used to receive the first request of the transmission of user terminal 300, from hotel
The data message with hotel's unit of the described first corresponding type of request is obtained in management platform 200.
In the present embodiment, when user needs to subscribe guest room, can be by the access server 100 of user terminal 300, institute
State server 100 and a guest room ordering interface is provided.Different guest room types can be shown on the ordering interface, user chooses it
A kind of guest room of middle oneself favorite type, after user terminal 300 detects user have selected the guest room of a certain type, i.e.,
First can be sent to server 100 to ask.Wherein, each type of one first request of guest room correspondence, the hotel management is put down
Be stored with the first request corresponding to the guest room of each type of guest room, the type and correspondence pass between the two in platform 200
System.
It should be noted that user can by the browser client of user terminal 300, wechat client or other should
The server 100 is accessed with programmatic client etc..
Server 100 receive user terminal 300 transmission first request after, from hotel management platform 200 obtain with
The data message in the described first guest room for asking corresponding type, the data message includes the panorama sketch information and body in the guest room
Part information, the identity information can be, but be not limited to, number information.
When user needs to subscribe parking stall or dining room, identical with the step of subscribing guest room, here is omitted.Its
In, when user needs to subscribe dining room, for each dining room, the server 100 can provide dish information and the meal
The layout information in the Room, the layout information includes the reservation status of seats in a restaurant and remaining seats in a restaurant number, and user can be according to dish information
And layout information decides whether to subscribe the dining room.When user needs to subscribe parking stall, the server 100 can provide parking stall
Information, the parking space information includes parking stall layout and parking stall reservation status.
The display module 112 is used to show the panorama sketch information with hotel's unit of the described first corresponding type of request
And identity information.
When guest room of the hotel's unit for hotel, in the present embodiment, server 100 is from hotel management platform
200 are got with after the data message in the guest room of the described first corresponding type of request, and one is provided by the user terminal 300
Display interface, shows the panorama sketch information and identity information in the guest room of the type.That is, the display interface is shown in the use
Family terminal 300.
Because same type of guest room, parking stall and dining room generally construct with identical in hotel, therefore during display
The situation of all hotel's units that panorama sketch information can allow user to be well understood to the type need to be only shown according to type.
Alternatively, the identity information can be the numbering of unit Zhong Ge hotels of the hotel unit of the type.The numbering
The side of the panorama sketch information of hotel's unit of the type can be with a matrix type displayed in.
Alternatively, the display module 112 can include object element detection sub-module 1121 and colour code submodule
1122。
Wherein, the object element detection sub-module 1121 is used to detect the hotel with the described first corresponding type of request
With the presence or absence of the hotel's unit for being marked as object element in unit.
The colour code submodule 1122 is for showing the hotel's unit for being marked as object element with the first color
Identity information, the identity information of the hotel's unit for being not labeled as object element is shown with the second color.
In the present embodiment, for any type of hotel's unit selected by user, the server 100 can be by institute
Whether there is the hotel's list for being marked as object element in the hotel's unit for stating the detection the type of object element detection sub-module 1121
Unit.That is, whether there is the hotel's unit in being subscribed or being currently in use in hotel's unit of detection the type.
For the hotel's unit for having been labeled as object element, the identity for showing hotel's unit with the first color is believed
Breath, for the hotel's unit for being not labeled as object element, the identity information of hotel's unit is shown with the second color.For example,
First color can be grey, and second color can be green.It should be noted that the present embodiment is to the first color
It is not restricted with the second color, as long as the first color is different from the second color.
When hotel's unit is dining room, first color and the second color are respectively used in one dining room of mark
Through scheduled seats in a restaurant and the seats in a restaurant not being subscribed.
Second ask respond module 113 be used for receive the user terminal 300 transmission second request, with it is described
Hotel's unit corresponding with the described second request is chosen in hotel's unit of the corresponding type of the second request, and provides one and subscribe boundary
Face.
In the present embodiment, confirm that hotel's unit of the type meets the demand of oneself after user checks panorama sketch information
When, you can choosing hotel's unit in hotel's unit of the type by user terminal 300 carries out reservation operation.
User clicks on the identity information of oneself selected hotel's unit, user on the display interface of user terminal 300
Terminal 300 sends the second request corresponding with hotel's unit after the clicking operation for detecting user to the server 100.
After server 100 receives second request, with chosen in hotel's unit of the first corresponding type of request and described the
The corresponding hotel's unit of two requests, and provide a reservation interface by the user terminal 300.
Alternatively, the reservation interface can and be asked with hotel's unit of the first corresponding type of request with described second
The binding of corresponding hotel's unit, the information being input into the reservation interface can and the hotel's list with the first corresponding type of request
Hotel's unit binding corresponding with the described second request in unit, and ultimately generate a sequence information table.
The object element mark module 114 is used to obtain payment information and the reservation that user is input at the reservation interface
Information, hotel's unit corresponding with the described second request with hotel's unit of the described first corresponding type of request is labeled as
Object element.
In the present embodiment, user is after a certain hotel's unit of selection is confirmed, on the reservation interface that server 100 is provided
Input payment information and subscription information, the subscription information can be including the time of moving in and remarks item etc..Server 100 is connecing
The payment information and subscription information Hou Jianggai hotels unit are received labeled as object element, shows that hotel's unit is pre-
Order, in being currently in use.Additionally, the server 100 can also be by the payment information and subscription information and the object element
Identity information is bound, and generates a sequence information table.
Described information sending module 115 is used for the payment information, subscription information and the object element identity information
The hotel management platform 200 is sent to, the identity information of the subscription information and the object element is sent to the use
Family terminal 300.
In the present embodiment, the server 100 after user-pay by the payment information, subscription information and described
The identity information of object element is sent to hotel management platform 200, so that hotel management platform 200 is processed.Alternatively, institute
Stating server 100 can be sent to hotel management platform 200 in the form of sequence information table by above- mentioned information.Also, the clothes
Business device 100 identity information of the subscription information and the object element is sent to user terminal 300, allow the user to
Hotel is moved in by means of described information.
According to the actual requirements, alternatively, described information sending module 115 can include that identification code generates the He of submodule 1151
Identification code sending submodule 1152.
The identification code generation submodule 1151 is used to generate the body for including the subscription information and the object element
The identification code of part information.
The identification code sending submodule 1152 is used to for the identification code to be sent to the user terminal 300.
In the present embodiment, the server 100 can be in identification code ground form by the subscription information and the target
The identity information of unit is sent to user terminal 300.User only need to allow staff to scan the identification code when hotel is moved in,
The identity information of the subscription information and object element can be obtained, so as to successfully move in.Alternatively, the identification code can be
Quick Response Code.
Fig. 4 is referred to, the hotel self-service service unit 110 can also include use state acquisition module 116 and data
Update module 117.
According to the actual requirements, alternatively, the data message for being stored in the hotel management platform 200 can also include hotel
The use state information of unit.For the accuracy of guarantee information, and user is avoided to subscribe to the hotel's list in being currently in use
Unit, the server 100 can in real time access the hotel management platform 200, and carry out data renewal.
Alternatively, the use state acquisition module 116 is used at interval of a preset duration, from the hotel management platform
The 200 use state information for obtaining each hotel's unit.
In the present embodiment, server 100 by the use state acquisition module 116 at interval of a preset duration from wine
Shop management platform 200 obtains the use state information of each hotel's unit.The use state information is including " in use " and " not
Use " two states, wherein, the hotel's unit for being subscribed and being currently in use is determined in this state " in use ".
The data update module 117 is used to detect the use state of each hotel's unit, delete in each hotel's unit not by
The object element mark of the object element for using, and non-targeted unit in being currently in use in each hotel's unit is labeled as mesh
Mark unit.
In the present embodiment, server 100 finds out and is in after the use state information for obtaining each hotel's unit
All hotel's units of " in use " this state, for the identity information of each the hotel's unit in " in use ", each
Search whether there is the identity information identical object element that hotel's unit of state " in use " is in this in object element.
If in the presence of end operation.If not existing, this is in the hotel's unit " in use " and is labeled as object element.
Additionally, the server 100 can also find out all hotel's units in " unused " this state, for
The identity information of each the hotel's unit in " unused " state, searched whether in each object element exist be in this
The identity information identical object element of hotel's unit of " unused " state.If not existing, end operation.If in the presence of,
To be marked with the object element of the identity information identical object element of the hotel's unit in " unused " state and deleted.
Fig. 5 is referred to, the hotel self-service service unit 110 can also include details acquisition module 118 and address
Link provides module 119.
Wherein, the details acquisition module 118 is used to be obtained from the hotel management platform 200 and is asked with described first
Seek the recommended information and pricing information of hotel's unit of corresponding type.
The address link provides module 119, and the lower section for the panorama sketch information of the hotel's unit in the type provides
The address link of the one display page.
Alternatively, the server 100 is believed in the panorama sketch that hotel's unit of a certain type is shown by display module 112
After breath and identity information, the recommended information and price letter of hotel's unit of the type can also be obtained from hotel management platform 200
Breath, and the lower section of the panorama sketch information of hotel's unit of the type is displayed in the form of address links.When user clicks on the ground
When location links, you can jump to a display page, the display page includes the recommended information and valency of hotel's unit of the type
Lattice information.
Alternatively, the server 100 can also be connected with printer communication, after user completes to subscribe, the service
Device 100 can generate the sequence information table of an identity information for including payment information, subscription information and object element, and by institute
Printer is stated to print the sequence information table.
Fig. 6 is referred to, is a kind of schematic flow sheet of hotel self-service method of servicing that another embodiment of the present invention is provided.Institute
The method of stating is applied to the server 100 shown in Fig. 1, and the server 100 can be with hotel management platform 200 and user terminal
300 communications.Be stored with the data message of each hotel's unit in the hotel management platform 200, and hotel's unit can be wine
The guest room in shop, parking stall or dining room.
Method and step can be realized by the processor 130 defined in the relevant flow of methods described.Below will be right
Idiographic flow shown in Fig. 6 is explained in detail.
Step S110：Receive user terminal 300 send first request, obtained from hotel management platform 200 with it is described
The data message of hotel's unit of the corresponding type of the first request.
In the present embodiment, the data message includes the panorama sketch information and identity information of hotel's unit of the type.
The step S110 can be performed by the first ask respond module 111 in Fig. 3.
Step S120：Show and believe with the panorama sketch information and identity of hotel's unit of the described first corresponding type of request
Breath.
In the present embodiment, the step S120 can be performed by the display module 112 in Fig. 3.
Step S130：Receive the user terminal 300 transmission second request, with the described first corresponding type of request
Hotel's unit in choose hotel's unit corresponding with the described second request, and provide one and subscribe interface.
In the present embodiment, the second ask respond module 113 that the step S130 can be shown in Fig. 3 is performed.
Step S140：Payment information and subscription information that user is input at the reservation interface are obtained, will be with described first
Hotel's unit corresponding with the described second request is labeled as object element in asking hotel's unit of corresponding type.
In the present embodiment, the object element mark module 114 that step S140 can be shown in Fig. 3 is performed.
Step S150：The identity information of the payment information, subscription information and the object element is sent to described
Hotel management platform 200, the user terminal 300 is sent to by the identity information of the subscription information and the object element.
In the present embodiment, the information sending module 115 that step S150 can be shown in Fig. 4 is performed.
Alternatively, the data message can also include the use state information of hotel's unit, refer to Fig. 7, the side
Method also includes step S160 and step S170.
Step S160：At interval of a preset duration, the use shape of each hotel's unit is obtained from the hotel management platform 200
State information.
In the present embodiment, the use state acquisition module 116 that step S160 can be as shown in Figure 4 is performed.
Step S170：The use state of each hotel's unit is detected, the object element being not used by each hotel's unit is deleted
Object element mark, and non-targeted unit in being currently in use in each hotel's unit is labeled as object element.
In the present embodiment, the data update module 117 that step S170 can be shown in Fig. 4 is performed.
Alternatively, Fig. 8 is referred to, after step S120, methods described can also include step S180 and step S190.
Step S180：The hotel's unit with the described first corresponding type of request is obtained from the hotel management platform 200
Recommended information and pricing information.
In the present embodiment, the details acquisition module 118 that step S180 can be shown in Fig. 5 is performed.
Step S190：An address chain for showing the page is provided in the lower section of the panorama sketch information of hotel's unit of the type
Connect.
In the present embodiment, the display page includes the recommended information and pricing information of hotel's unit of the type,
The step S190 can be shown in Fig. 5 address link provide module 119 perform.
Alternatively, Fig. 9 is referred to, the step S120 can include step S210 and the sub-steps of step S220 two.
Step S210：Detection with hotel's unit of the described first corresponding type of request whether there is be marked as target
Hotel's unit of unit.
In the present embodiment, step S210 can be performed by the object element detection sub-module 1121 in Fig. 3.
Step S220：The identity information of the hotel's unit for being marked as object element is shown with the first color, with the second face
Color shows the identity information of the hotel's unit for being not labeled as object element.
In the present embodiment, first color is different with second color, and the step S220 can be by institute in Fig. 3
The colour code submodule 1122 for showing is performed.
Alternatively, Figure 10 is referred to, step S150 can include step S310 and the sub-steps of step S320 two.
Step S310：Generation includes the identification code of the identity information of the subscription information and the object element.
In the present embodiment, the identification code generation submodule 1151 that step S310 can be shown in Fig. 3 is performed.
Step S320：The identification code is sent to the user terminal 300.
In the present embodiment, the identification code sending submodule 1152 that step S320 can be shown in Fig. 3 is performed.It is optional
Ground, the identification code can be, but be not limited to, Quick Response Code.
In sum, hotel self-service method of servicing provided in an embodiment of the present invention and device, can manage from hotel in real time
Platform 200 obtains the data message in each hotel's unit such as guest room, parking stall and dining room, and according to the corresponding hotel of user's behaviour's display
The panorama sketch information of unit, so that user can accurately be well understood to the situation of each hotel's unit and be subscribed.It is above-mentioned to set
The situation that hotel unit of the later stage to subscribing is discontented with caused by avoiding user due to not known about to each hotel's unit is counted, while
The mode subscribed on line is also for user has saved the plenty of time.
In several embodiments that the embodiment of the present invention is provided, it should be understood that disclosed apparatus and method, also may be used
To realize by another way.Apparatus and method embodiment described above is only schematical, for example, in accompanying drawing
Flow chart and block diagram show the device of multiple embodiments of the invention, the possibility of method and computer program product is realized
Architectural framework, function and operation.At this point, each square frame in flow chart or block diagram can represent module, a program
A part for section or code a, part for the module, program segment or code is used to realize patrolling for regulation comprising one or more
Collect the executable instruction of function.It should also be noted that in some implementations as replacement, the function of being marked in square frame
Can occur with different from the order marked in accompanying drawing.For example, two continuous square frames can essentially be held substantially in parallel
OK, they can also be performed in the opposite order sometimes, and this is depending on involved function.It is also noted that block diagram and/or
The combination of the square frame in each square frame and block diagram and/or flow chart in flow chart, can use the function of performing regulation or dynamic
The special hardware based device made is realized, or can be realized with the combination of computer instruction with specialized hardware.
In addition, each functional module in each embodiment of the invention can integrate to form an independent portion
Divide, or modules individualism, it is also possible to which two or more modules are integrated to form an independent part.
If the function is to realize in the form of software function module and as independent production marketing or when using, can be with
Storage is in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used to so that a computer equipment (can be individual
People's computer, electronic equipment, or network equipment etc.) perform all or part of step of each embodiment methods described of the invention
Suddenly.And foregoing storage medium includes：USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), deposit at random
Access to memory (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
It should be noted that herein, term " including ", "comprising" or its any other variant be intended to the bag of nonexcludability
Contain, so that process, method, article or equipment including a series of key elements are not only including those key elements, but also including
Other key elements being not expressly set out, or it is this process, method, article or the intrinsic key element of equipment also to include.
In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that including the key element
Process, method, article or equipment in also there is other identical element.
The preferred embodiments of the present invention are the foregoing is only, is not intended to limit the invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.It is all within the spirit and principles in the present invention, made any repair
Change, equivalent, improvement etc., should be included within the scope of the present invention.
Claims (10)
1. a kind of hotel self-service method of servicing, it is characterised in that be applied to and hotel management platform and user terminal communication
Server, the data message of various types of hotel's units that are stored with the hotel management platform, hotel's unit is
The guest room in hotel, parking stall or dining room, methods described include：
The first request that the user terminal sends is received, obtains corresponding with the described first request from the hotel management platform
Type each hotel's unit data message, the panorama sketch information and body of hotel's unit of the data message including the type
Part information；
Show the panorama sketch information and identity information with hotel's unit of the described first corresponding type of request；
The second request that the user terminal sends is received, is chosen with hotel's unit of the described first corresponding type of request
Hotel's unit corresponding with the described second request, and a reservation interface is provided；And
Payment information and subscription information that user is input at the reservation interface are obtained, will be with the described first corresponding type of request
Hotel's unit in hotel's unit corresponding with the described second request be labeled as object element；And
The identity information of the payment information, subscription information and the object element is sent to the hotel management platform,
The identity information of the subscription information and the object element is sent to the user terminal.
2. hotel self-service method of servicing according to claim 1, it is characterised in that the data message also includes hotel's list
The use state information of unit, methods described also includes：
At interval of a preset duration, the use state information of each hotel's unit is obtained from the hotel management platform；And
The use state of each hotel's unit is detected, the object element mark of the object element being not used by each hotel's unit is deleted
Note, and non-targeted unit in being currently in use in each hotel's unit is labeled as object element.
3. hotel self-service method of servicing according to claim 2, it is characterised in that display is corresponding with the described first request
The step of identity information of hotel's unit of type, including：
Detection is marked as hotel's list of object element with whether there is in hotel's unit of the described first corresponding type of request
Unit；And
The identity information of the hotel's unit for being marked as object element is shown with the first color, is shown with the second color and is not labeled
It is the identity information of hotel's unit of object element, first color is different from second color.
4. hotel self-service method of servicing according to claim 1, it is characterised in that the data message also includes hotel's list
The recommended information and pricing information of unit, the panorama sketch information of the display and hotel's unit of the described first corresponding type of request
And after the step of identity information, methods described also includes：
The recommended information and price with hotel's unit of the described first corresponding type of request are obtained from the hotel management platform
Information；And
An address link for showing the page, the display page are provided in the lower section of the panorama sketch information of hotel's unit of the type
In include the recommended information and pricing information of hotel's unit.
5. hotel self-service method of servicing according to claim 1, it is characterised in that described by the subscription information and described
The step of identity information of object element is sent to the user terminal, including：
Generation includes the identification code of the identity information of the subscription information and the object element；And
The identification code is sent to the user terminal.
6. a kind of hotel self-service service unit, it is characterised in that be applied to and hotel management platform and user terminal communication
Server, the data message of various types of hotel's units that are stored with the hotel management platform, hotel's unit is
The guest room in hotel, parking stall or dining room, described device include：
First ask respond module, for receiving the first request that the user terminal sends, from the hotel management platform
The data message with each hotel's unit of the described first corresponding type of request is obtained, the data message includes the wine of the type
The panorama sketch information and identity information of shop unit；
Display module, believe with the panorama sketch information and identity of hotel's unit of the described first corresponding type of request for showing
Breath；
Second ask respond module, for receiving the second request that the user terminal sends, corresponding with the described first request
Type hotel's unit in choose hotel's unit corresponding with the described second request, and provide one and subscribe interface；
Object element mark module, for obtaining payment information and the subscription information that user is input at the reservation interface, will be with
Hotel's unit corresponding with the described second request is labeled as object element in the described first hotel's unit for asking corresponding type；
And
Information sending module, for the identity information of the payment information, subscription information and the object element to be sent to
The hotel management platform, the user terminal is sent to by the identity information of the subscription information and the object element.
7. hotel self-service service unit according to claim 6, it is characterised in that the data message also includes hotel's list
The use state information of unit, described device also includes：
Use state acquisition module, at interval of a preset duration, each hotel's unit being obtained from the hotel management platform
Use state information；And
Data update module, the use state for detecting each hotel's unit deletes the target being not used by each hotel's unit
The object element mark of unit, and non-targeted unit in being currently in use in each hotel's unit is labeled as object element.
8. hotel self-service service unit according to claim 7, it is characterised in that the display module includes：
Object element detection sub-module, for detecting and whether there is quilt in hotel's unit of the described first corresponding type of request
Labeled as hotel's unit of object element；And
Colour code submodule, the identity information for showing the hotel's unit for being marked as object element with the first color, with
Second color shows the identity information of the hotel's unit for being not labeled as object element, first color and second color
It is different.
9. hotel self-service service unit according to claim 6, it is characterised in that the data message also includes hotel's list
The recommended information and pricing information of unit, described device also include：
Details acquisition module, for obtaining the hotel with the described first corresponding type of request from the hotel management platform
The recommended information and pricing information of unit；And
Address link provides module, and the lower section for the panorama sketch information of the hotel's unit in the type provides a display page
Address is linked, and the recommended information and pricing information of hotel's unit are included in the display page.
10. hotel self-service service unit according to claim 6, it is characterised in that described information sending module includes：
Identification code generates submodule, the identification for generating the identity information for including the subscription information and the object element
Code；And
Identification code sending submodule, for the identification code to be sent into the user terminal.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201611028297.8A CN106779115A (en) | 2016-11-22 | 2016-11-22 | Hotel self-service method of servicing and device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201611028297.8A CN106779115A (en) | 2016-11-22 | 2016-11-22 | Hotel self-service method of servicing and device |
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| CN106779115A true CN106779115A (en) | 2017-05-31 |
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| CN201611028297.8A Pending CN106779115A (en) | 2016-11-22 | 2016-11-22 | Hotel self-service method of servicing and device |
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| CN107256432A (en) * | 2017-06-08 | 2017-10-17 | 柴韦衣 | A kind of guest room platform management method and device |
| CN108109047A (en) * | 2017-12-27 | 2018-06-01 | 携程计算机技术（上海）有限公司 | The VR of OTA websites selects house system and method |
| CN108520562A (en) * | 2018-04-08 | 2018-09-11 | 西安艾润物联网技术服务有限责任公司 | Stop self-service authorization method, system and server of booking rooms, storage medium |
| CN109409551A (en) * | 2018-10-09 | 2019-03-01 | 四川航天信息有限公司 | A kind of booking method and system |
| CN113766286A (en) * | 2021-08-05 | 2021-12-07 | 粒子文化科技集团(杭州)股份有限公司 | Theme customizing method and device for hotel television, electronic device and storage medium |
| CN113902335A (en) * | 2021-10-28 | 2022-01-07 | 成都踏风科技有限公司 | Banquet hall management system |
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| CN113766286A (en) * | 2021-08-05 | 2021-12-07 | 粒子文化科技集团(杭州)股份有限公司 | Theme customizing method and device for hotel television, electronic device and storage medium |
| CN113766286B (en) * | 2021-08-05 | 2024-01-05 | 粒子文化科技集团(杭州)股份有限公司 | Theme customization method and device for hotel television, electronic device and storage medium |
| CN113902335A (en) * | 2021-10-28 | 2022-01-07 | 成都踏风科技有限公司 | Banquet hall management system |
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