CN104506621B - A method of remote guide is carried out using video labeling - Google Patents
A method of remote guide is carried out using video labeling Download PDFInfo
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- CN104506621B CN104506621B CN201410818011.0A CN201410818011A CN104506621B CN 104506621 B CN104506621 B CN 104506621B CN 201410818011 A CN201410818011 A CN 201410818011A CN 104506621 B CN104506621 B CN 104506621B
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- mobile terminal
- dispatching desk
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- 238000002372 labelling Methods 0.000 title claims abstract description 67
- 238000000034 method Methods 0.000 title claims abstract description 30
- 230000008439 repair process Effects 0.000 claims abstract description 25
- 238000013024 troubleshooting Methods 0.000 claims abstract description 13
- 230000006854 communication Effects 0.000 claims abstract description 10
- 238000004891 communication Methods 0.000 claims abstract description 7
- 230000001419 dependent effect Effects 0.000 claims abstract description 4
- 230000001360 synchronised effect Effects 0.000 abstract description 3
- 238000003384 imaging method Methods 0.000 description 9
- 238000005516 engineering process Methods 0.000 description 8
- 238000007689 inspection Methods 0.000 description 7
- 238000012423 maintenance Methods 0.000 description 4
- 230000004888 barrier function Effects 0.000 description 2
- 238000002592 echocardiography Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 230000005540 biological transmission Effects 0.000 description 1
- 230000007717 exclusion Effects 0.000 description 1
- 230000001755 vocal effect Effects 0.000 description 1
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Multimedia (AREA)
- Computer Networks & Wireless Communication (AREA)
- User Interface Of Digital Computer (AREA)
Abstract
The invention discloses a kind of methods carrying out remote guide using video labeling, include the following steps：S1 is established by mobile terminal and dispatching desk and is conversed, and describes dependent failure information and live video being sent to dispatching desk by voice；S2, dispatching desk starts in video clip to be marked, and mobile terminal automatically locks real-time video, and is transmitted to dispatching desk；S3, dispatching desk and mobile terminal cover transparent window on the video image of locking respectively, and dispatching desk is labeled operation on a transparent window；And mark instruction is passed into mobile terminal, so that mobile terminal is synchronized display；S4, mobile terminal are handled fault message according to labeling operation content and voice communication, release the locking to real time video image；S5 repeats step S1~S4, until all troubleshootings finish.Using the present invention, the repair patrol officer of mobile terminal can be made seemingly to receive the guidance in person of dispatching desk technical support personnel, be effectively improved usage experience.
Description
Technical field
The present invention relates to a kind of remote guide methods, more particularly to one kind to use and regard in IP multimedia dispatching communication systems
The method that frequency marking note carries out remote guide, belongs to dispatching communication technical field.
Background technology
In the application scenarios that remote repair system, remote maintenance system etc. repair cruising inspection system, there is phase in maintenance center
It is on duty to close technical specialist；It repairs patrol officer's handpiece and executes inspection maintenance activity for the terminal of live video communication ability.When
When repairing patrol officer's specific maintenance of equipment operation of execution, the technical specialist if necessary to maintenance center supports, then can be to repair
The relevant technologies expert at center initiates technical assistance.The relevant technologies expert of maintenance center receives request, opens field maintenance and patrols
The mobile real-time video of inspection personnel is judged by the technology of long-distance video, is supported for Field Force.But various repairs are patrolled
Check system all has complicated structure, and the description for relying solely on language in many cases, is difficult to keep repair patrol officer timely
It accurately according to the instruction of the relevant technologies expert, handles it for specific abort situation, is unfavorable for failure and excludes in time, seriously
Affect the operational efficiency of system.
To solve the above-mentioned problems, one is disclosed in the Chinese invention patent of Patent No. ZL 200710136104.5
Kind remote indication system and method.The remote indication system includes：Imaging unit, the image of reference object；Projecting cell,
Will mark image projection in the imaging region of imaging unit, mark image is the instruction sent out based on captured image and shape
At；Unit is adjusted with mark, according to the situation in the imaging region of imaging unit, the condition of projection mark image is carried out
It adjusts.
The live load for adjusting mark image can be reduced by the remote indication system, and can successfully be held
Row remote indication operates.But during remote guide, it is necessary to will mark image projection in imaging unit by projecting cell
Imaging region in, unit is then adjusted according to the situation in the imaging region of imaging unit by mark, image is marked to projection
Condition be adjusted after, could be directed to mark operated accordingly, it is time-consuming and laborious, be unfavorable for the timely exclusion of failure.
Invention content
Technical problem to be solved by the present invention lies in provide a kind of method carrying out remote guide using video labeling.
For achieving the above object, the present invention uses following technical solutions：
A method of remote guide is carried out using video labeling, is included the following steps：
S1 is established by mobile terminal and dispatching desk and is conversed, and the mobile terminal describes to believe dependent failure by voice
Breath and live video are sent to dispatching desk；
S2, dispatching desk receive voice description and the live video of mobile terminal, start in video clip and mark, movement is eventually
End automatically locks real-time video, and the video image of locking is transmitted to dispatching desk；
S3, dispatching desk and mobile terminal cover transparent window on the video image of locking respectively, and dispatching desk is in transparency window
It is labeled operation on mouthful；And mark instruction is passed into mobile terminal, so that mobile terminal is synchronized display；
S4, mobile terminal obtains stopping the instruction of mark at the end of labeling operation, according to labeling operation content and voice
Call handles fault message, releases the locking to real time video image；
S5 repeats step S1~S4, until all troubleshootings finish, dispatching desk passes to shifting by the instruction completed is repaired
Dynamic terminal, the call release between mobile terminal and dispatching desk.
Wherein more preferably, in step sl, when the mobile terminal establishes call with dispatching desk, mobile terminal is asked first
Establish call；It is established in communication process in request, mobile terminal provides user configuration information to server, carries out authentication,
After authentication success, server will establish call request according to user configuration information and be sent to corresponding dispatching desk, establish
Call；When user configuration information is undesirable, authentication failure, server refusal establishes call request, and will call
The information for establishing failure returns to mobile terminal.
Wherein more preferably, during labeling operation, dispatching desk carries out exchanging explanation with mobile terminal by voice.
Wherein more preferably, in step s3, the dispatching desk is labeled operation on a transparent window, and mark is instructed
Mobile terminal is passed to, mobile terminal synchronizes display and includes the following steps：
S31, dispatching desk and mobile terminal will cover transparent window on the video image of locking respectively；
S32, dispatching desk choose the annotation tool for carrying out eye-catching mark according to the video image of locking；
S33, according to fault message, dispatching desk is labeled operation on a transparent window using the annotation tool of selection, and
The instruction of relevant mark is transmitted to mobile terminal；
S34, the relevant information of labeling operation during mobile terminal is instructed according to mark, by labeling operation content according to dispatching desk
The labeling operation sequence of progress echoes out, and mobile terminal is made to synchronize display with dispatching desk；
S35, dispatching desk are labeled operation successively, until the labeling operation of the video image of locking is fully completed, will stop
The instruction only marked is sent to mobile terminal.
Wherein more preferably, in step S34, the mobile terminal synchronizes display with dispatching desk and includes the following steps：
Mobile terminal receives mark instruction, chooses color parameter identical with dispatching desk and marks the type of lines；
According to mark instruct in the image coordinate information of dispatching desk side, the initial position of labeling operation, trajectory coordinates and
The image coordinate information of mobile terminal side, is adjusted according to corresponding scaling, calculates mobile terminal side labeling operation
Initial position and trajectory coordinates；
According to the initial position and trajectory coordinates of mobile terminal side labeling operation by the mark class of dispatching desk labeling operation
Type and marked content are shown on the transparent window of mobile terminal.
Wherein more preferably, the remote guide information includes remote guide recorded message, labeling operation information and video
Information.
The method provided by the present invention for carrying out remote guide using video labeling, realizes pair by using transparent window
The direct operation of the video image of locking makes labeling operation become intuitive, simple.And dispatching desk and mobile terminal labeling operation
Simultaneous display enables the repair patrol officer of mobile terminal fully to experience the process of troubleshooting, in addition the technology of dispatching desk
Support staff describes the meaning and points for attention per single stepping by voice, makes the repair patrol officer of mobile terminal seemingly
The guidance in person for receiving dispatching desk technical support personnel, reduces operation complexity, improves treatment effeciency, effectively improving makes
With experience.
Description of the drawings
Fig. 1 is the flow chart of the method provided by the invention that remote guide is carried out using video labeling；
Fig. 2 is that dispatching desk is labeled operation on a transparent window, and synchronizes the flow chart of display in mobile terminal.
Specific implementation mode
The technology contents of the present invention are described in further detail in the following with reference to the drawings and specific embodiments.
As shown in Figure 1, the method provided by the invention for carrying out remote guide using video labeling, specifically includes following step
Suddenly：When repairing patrol officer's discovery field failure, live video is sent to dispatching desk by mobile terminal；The technology of dispatching desk
Support staff is described according to the voice of repair patrol officer and the broadcasting of live video, starts in video clip and marks, mobile whole
End automatically locks real-time video, quiet figure is presented in video image window, and this quiet figure is transmitted to dispatching desk；The skill of dispatching desk
Art support staff is labeled operation on the video image of locking；And by media channel, mark instruction is passed into movement
Terminal；Labeling operation content is echoed on the video image window of mobile terminal；Patrol officer is repaired according to labeling operation content
It is safeguarded.After all troubleshootings, the instruction for stopping mark being passed to mobile terminal by dispatching desk by media channel, is moved
Dynamic terminal releases the locking to real time video image, and video image reverts to real-time display, and will be in troubleshooting process therefore
Barrier description information, the video image information of locking and remote guide information are stored, for future reference for failed storage.It is right below
This process does detailed specific description.
S1 is asked to establish and be conversed by mobile terminal when repairing patrol officer's discovery field failure to dispatching desk；Call
After being successfully established, describe dependent failure information and live video being sent to dispatching desk by voice.
When repairing patrol officer's discovery field failure, asks to establish to dispatching desk by mobile terminal and converse；It is asking
It establishes in communication process, the information that call is established in request by repair patrol officer is sent to server, then according to server
It is required that providing user configuration information, authentication is carried out, after authentication success, will be established and conversed according to user configuration information
Request is sent to corresponding dispatching desk, establishes call；When user configuration information is undesirable, authentication failure, refusal
Call request is established, and the information to fail is established into call and returns to mobile terminal.It in one embodiment of the invention, will be every
The user configuration information of a legal repair patrol officer and the correspondence for repairing patrol officer's identity and corresponding dispatching desk
It stores in the server, when the information stored in the user configuration information and server for repairing patrol officer's input mismatches,
User configuration information is undesirable, authentication failure.The authentication of user configuration information can prevent building for malice call
It is vertical, it ensure that the safety of mobile terminal and dispatching desk call to a certain extent.
After call is successfully established, live video is sent to dispatching desk by mobile terminal, and describe phase by voice
It closes fault message and is transmitted to dispatching desk, regarded according to the description and scene of repair patrol officer so as to the technical support personnel of dispatching desk
The broadcasting of frequency determines the place that failure occurs, and takes counter-measure in time.
S2, dispatching desk receive voice description and the live video of mobile terminal, start in video clip and mark, movement is eventually
End automatically locks real-time video, and the video image of locking is transmitted to dispatching desk.
After the technical support personnel of dispatching desk receives voice description and the live video of mobile terminal, according to repair
The live video that the voice of patrol officer describes and mobile terminal sends over determines the position and should adopt that failure occurs
The troubleshooting measure taken.In determining the position that failure occurs and the troubleshooting treatment process that should be taken, dispatching desk
Technical support personnel can be conversed by the repair patrol officer of voice and mobile terminal, to further appreciate that failure
Information.After determining fault message, the place that dispatching desk technical support personnel occurs according to failure, in corresponding video clip
Start mark.At this point, mobile terminal automatically locks real-time video, quiet figure is presented in video image window, and this quiet figure is passed
It is sent to dispatching desk, the technical support personnel for being scheduled for platform is labeled operation.
S3, dispatching desk and mobile terminal cover transparent window on the video image of locking respectively, and dispatching desk is in transparency window
It is labeled operation on mouthful；And mark instruction is passed into mobile terminal, so that mobile terminal is synchronized display.
After the technical support personnel of dispatching desk receives the video image of locking, dispatching desk and mobile terminal respectively will locks
Layer of transparent window is covered on fixed video image, establishing coordinate system for video image generates image coordinate information.In dispatching desk
Side, technical support personnel are labeled operation on the video image (being currently rendered as quiet figure) of locking, realize to locking
Video image direct operation, it is intuitive, simple, can help to repair patrol officer and quickly find operating position, timely pair therefore
Barrier is handled.At the same time, mobile terminal synchronizes display to labeling operation content, to make the repair of mobile terminal patrol
Inspection personnel can fully understand the processing step of operation, reduce the complexity of operation, improve treatment effeciency.Wherein, dispatching desk
It is labeled operation on a transparent window, and mark instruction is passed into mobile terminal, mobile terminal synchronizes display and includes
Following steps：
S31, dispatching desk and mobile terminal will cover transparent window on the video image of locking respectively, make transparent window just
Cover the video image entirely locked.
S32, dispatching desk choose the annotation tool for carrying out eye-catching mark according to the video image of locking.
When dispatching desk receives the video image of locking, in order to make in the video image itself of markup information and locking
Hold compared to more protruding, repair patrol officer is enable to see that labeling operation content, dispatching desk are being labeled at a glance
It needs to select annotation tool before operation.In one embodiment of the invention, during labeling operation, work as dispatching desk
Technical support personnel start labeling operation after, " annotation tool column " window, toolbar window can be shown on dispatching desk display screen
There are various drawing boards, label character tool in mouthful, the color of annotation tool can also be chosen.Dispatching desk technical support personnel
Annotation tool appropriate can be selected according to the video image of locking, so that labeling operation content is clearly distinguishable from existing video
Image achievees the effect that eye-catching.
S33, according to fault message, dispatching desk is labeled operation on a transparent window using the annotation tool of selection, and
The relevant mark instruction of labeling operation is transmitted to mobile terminal.
In one embodiment of the invention, pass to mobile terminal mark instruction include：Image coordinate information, mark
Coordinate information (initial position, trajectory coordinates etc.), marking types (draw or verbal description), marked content (content of text
Or mark icon), color parameter and mark lines type.
S34, mobile terminal receive mark instruction, and the relevant information of labeling operation in being instructed according to mark grasps mark
Make the labeling operation sequence that content is carried out according to dispatching desk to echo out, realizes the simultaneous display of dispatching desk and mobile terminal.
In one embodiment of the invention, it after mobile terminal receives mark instruction, chooses first identical as dispatching desk
Color parameter and mark lines type, then according to the image coordinate information of dispatching desk side, the start bit of labeling operation
It sets, the image coordinate information of trajectory coordinates and mobile terminal side, is adjusted according to corresponding scaling, calculates movement
The initial position of end side labeling operation and trajectory coordinates, finally according to the initial position of mobile terminal side labeling operation and
The marking types of dispatching desk labeling operation and marked content are included realizing mark on the transparent window of mobile terminal by trajectory coordinates
Note the echo of operation.Since the video window size of dispatching desk and the video window size of mobile terminal side are different, scheduling
The display size and location of the labeling operation content of platform side is needed when mobile terminal side is presented according to mobile terminal side video
The size of window and dispatching desk side video window carries out proportional adjustment, to ensure labeling operation content and the shifting of dispatching desk side
The labeling operation content that dynamic end side echoes out is consistent.In one embodiment of the invention, the mark of dispatching desk
Operation and the echo of mobile terminal synchronously complete, and the repair patrol officer of mobile terminal can perceive the whole of labeling operation
Process, in addition to this, the technical support personnel of dispatching desk can also describe the meaning per single stepping and attention by voice
Item makes the repair patrol officer of mobile terminal seemingly receive the guidance in person of dispatching desk technical support personnel, reduces operation
Complexity, improve treatment effeciency.
S35, dispatching desk are labeled operation successively, until the labeling operation of the video image of locking is fully completed, will stop
The instruction only marked is sent to mobile terminal.
S4, mobile terminal obtains stopping the instruction of mark at the end of labeling operation, according to labeling operation content and voice
Call handles fault message, releases the locking to real time video image, and video image reverts to real-time display.
After the labeling operation of dispatching desk is disposed, the instruction for stopping mark being sent to mobile terminal, mobile terminal
The instruction for obtaining stopping mark believing failure according to labeling operation content and with the voice communication of dispatching desk technical support personnel
Breath is handled, and after having handled all labeling operation contents, releases the locking to real time video image, video image reverts to
Real-time display.
S5, repeat the above steps S1~S4, until all troubleshootings finish, dispatching desk is transmitted the instruction completed is repaired
To mobile terminal, the call release between mobile terminal and dispatching desk.
When primary fault occurs, it is likely that have multiple equipment while going wrong, mobile terminal and dispatching desk can weigh
Multiple above-mentioned steps S1~S4, until all troubleshootings finish, dispatching communications subsystem restores normal operation.Dispatching desk passes through media
The instruction for stopping mark being passed to mobile terminal by channel, and mobile terminal releases the locking to real time video image, video image
Real-time display is reverted to, the call release between mobile terminal and dispatching desk.
S6, by the video image information and remote guide information of failure-description information, locking in fault treating procedure
It is stored, it is for future reference for failed storage.
After troubleshooting, by the video image information of failure-description information, locking in fault treating procedure with
And remote guide information store for future reference a, part for the record as repair inspection operation.Wherein, remote guide packet
Include remote guide recorded message, labeling operation information and video information.It recorded, recorded a video, marked to remote guide process
The recording etc. of operation provides abundanter historical record for mobile inspection, is convenient for later fault scatter.
In conclusion the method provided by the present invention that remote guide is carried out using video labeling, by mobile terminal
The live video of transmission is locked, and covers transparent window on the video image of locking, realizes the video figure to locking
The direct operation of picture makes labeling operation become intuitive, simple.And the simultaneous display of dispatching desk and mobile terminal labeling operation, make
The repair patrol officer of mobile terminal can fully experience the process of troubleshooting, and the technical support personnel of dispatching desk passes through in addition
Meaning and points for attention of the voice description per single stepping, make the repair patrol officer of mobile terminal seemingly receive dispatching desk skill
The guidance in person of art support staff, reduces the complexity of operation, improves treatment effeciency, and effectively improve usage experience.
After troubleshooting, by the video image information and remote guide of failure-description information, locking in fault treating procedure
Information store for future reference a, part for the record as repair inspection operation, convenient for later fault scatter.
The method provided by the present invention for carrying out remote guide using video labeling is described in detail above.It is right
For those skilled in the art, any obviously change to what it was done under the premise of without departing substantially from true spirit
It is dynamic, it will all constitute to infringement of patent right of the present invention, corresponding legal liabilities will be undertaken.
Claims (6)
1. a kind of method carrying out remote guide using video labeling passes through when finding field failure for repairing patrol officer
Mobile terminal sends live video to dispatching desk, so that dispatching desk takes counter-measure；It is characterized by comprising following steps：
S1, mobile terminal and dispatching desk, which are established, to be conversed, and the mobile terminal is described by voice by dependent failure information and existing
Field video is sent to dispatching desk；
S2, dispatching desk receive voice description and the live video of mobile terminal, start in video clip and mark, mobile terminal will
Real-time video locks, and the video image of locking is transmitted to dispatching desk；
S3, dispatching desk and mobile terminal cover transparent window on the video image of locking respectively, and coordinate is established for video image
It is and generates image coordinate information；The mobile terminal synchronizes display as follows with the dispatching desk：
Dispatching desk chooses the annotation tool for carrying out eye-catching mark according to the video image of locking；
According to fault message, dispatching desk is labeled operation on a transparent window using the annotation tool of selection, and will be relevant
Mark instruction is transmitted to mobile terminal；
The image coordinate information of dispatching desk side, the initial position of labeling operation, track during the mobile terminal is instructed according to mark
The image coordinate information of coordinate and mobile terminal side, is adjusted according to corresponding scaling, calculates mobile terminal side
The initial position of labeling operation and trajectory coordinates；It will according to the initial position of mobile terminal side labeling operation and trajectory coordinates
The labeling operation content of dispatching desk is shown on the transparent window of mobile terminal, and the labeling operation sequence carried out according to dispatching desk
Echo comes out, and mobile terminal is made to synchronize display with dispatching desk；
Dispatching desk is labeled operation successively, until the labeling operation of the video image of locking is fully completed, will stop mark
Instruction is sent to mobile terminal；
S4, mobile terminal obtain stopping the instruction of mark, are carried out to fault message according to labeling operation content and voice communication
Processing releases the locking to real time video image；
S5 repeats step S1~S4, until all troubleshootings finish, dispatching desk will repair the instruction completed and pass to movement eventually
End, the call release between mobile terminal and dispatching desk.
2. the method for carrying out remote guide using video labeling as described in claim 1, it is characterised in that：
In step sl, when the mobile terminal establishes call with dispatching desk, mobile terminal is asked to establish first and be conversed；It is asking
It establishes in communication process, mobile terminal provides user configuration information to server, carries out authentication, when authentication success
Afterwards, server will establish call request according to user configuration information and be sent to corresponding dispatching desk, establish call；Work as user configuration
When information is undesirable, authentication failure, server refusal establishes call request, and the information to fail is established in call and is returned
Back to mobile terminal.
3. the method for carrying out remote guide using video labeling as described in claim 1, it is characterised in that：
During labeling operation, dispatching desk carries out exchanging explanation with mobile terminal by voice.
4. the method for carrying out remote guide using video labeling as described in claim 1, it is characterised in that in step s3, into
One step includes the following steps：
Mobile terminal receives mark instruction, chooses color parameter identical with dispatching desk and marks the type of lines.
5. the method for carrying out remote guide using video labeling as described in claim 1, it is characterised in that further include walking as follows
Suddenly：
S6 carries out the video image information of failure-description information, locking in fault treating procedure and remote guide information
Storage, it is for future reference for failed storage.
6. the method for carrying out remote guide using video labeling as claimed in claim 5, it is characterised in that：
The remote guide information includes remote guide recorded message, labeling operation information and video information.
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| CN101118561A (en) * | 2006-08-03 | 2008-02-06 | 佳能株式会社 | Presentation apparatus and presentation control method |
| CN101673185A (en) * | 2009-10-10 | 2010-03-17 | 广东威创视讯科技股份有限公司 | Image display touch control method and system thereof |
| CN102209080A (en) * | 2010-03-30 | 2011-10-05 | 刘盛举 | Terminal system for synchronous teaching or conferences and control method thereof |
| CN101937557A (en) * | 2010-07-16 | 2011-01-05 | 广东威创视讯科技股份有限公司 | Marking method of dynamic playing window and system thereof |
| CN102005142A (en) * | 2010-11-04 | 2011-04-06 | 上海融讯电子有限公司 | Information interaction method for teaching |
| CN102810265A (en) * | 2012-05-16 | 2012-12-05 | 深圳图瑞交互信息技术有限公司 | Information interaction system and information interaction method |
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