CN112348462A - Process processing method, apparatus, computer device, and storage medium - Google Patents
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Abstract
The present application relates to a process processing method, apparatus, computer device, and storage medium. The method comprises the following steps: receiving a first checkpoint adding request sent by a server, wherein the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification; in response to the first check point adding request, setting a check point in a target process corresponding to the target process identification so that the target process is in a state to be checked; and when detecting the inspection trigger event corresponding to the operation director identifier, converting the target process from the state to be inspected into an inspection state, and indicating an operation executing party to perform process operation according to the target process under the guidance of the operation director. By adopting the method, the supervision efficiency can be improved.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method and an apparatus for processing a process, a computer device, and a storage medium.
Background
The safety of nuclear power plants is of critical importance and maintenance of the equipment in the plant is required from time to time, for example, during each refuelling period, extensive inspection and repair of the plant is required. The personnel participating in maintenance in the nuclear power station comprise a point inspection engineer and a field executive personnel, the field executive personnel are responsible for carrying out field maintenance on equipment in a workshop, the point inspection engineer usually has abundant working experience, and the point inspection engineer can supervise the work of the field executive personnel on the field or at a far end so as to help the field executive personnel to smoothly complete the work.
However, since the number of the point inspection engineers is much smaller than that of the field executive staff, usually one point inspection engineer supervises and guides a plurality of field executive staff, and the point inspection engineer needs to be distracted from the work of the plurality of field executive staff, which results in low supervision efficiency of the point inspection engineer.
Disclosure of Invention
In view of the above, it is necessary to provide a process processing method, an apparatus, a computer device, and a storage medium capable of improving the monitoring efficiency in view of the technical problem of the low monitoring efficiency.
A process treatment method, the method comprising: receiving a first checkpoint adding request sent by a server, wherein the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification; in response to the first check point adding request, setting a check point in a target process corresponding to the target process identification so that the target process is in a state to be checked; and when detecting the inspection trigger event corresponding to the operation director identifier, converting the target process from the state to be inspected into an inspection state, and indicating an operation executing party to perform process operation according to the target process under the guidance of the operation director.
In some embodiments, the first checkpoint add request further carries a detection data type, the method further comprising: acquiring target detection data of the detection data type corresponding to the target process, and setting the target process to be in a state to be detected; sending the target detection data to the operation guidance terminal so that the operation guidance terminal displays the target detection data; and when a data confirmation message corresponding to the target detection data is received, converting the target process from a state to be checked into a checking state, wherein the data confirmation message is sent to the job execution terminal when the job guidance terminal receives a confirmation operation on the target detection data.
In some embodiments, said converting said target process from a to-be-inspected state to an inspection state upon detecting a corresponding inspection trigger event identified by said job director comprises: acquiring identity verification information corresponding to the operation director; acquiring standard identity information corresponding to the operation director, and comparing the identity authentication information with the standard identity information to obtain an identity comparison result; and when the identity comparison result is consistent, determining that the inspection trigger event corresponding to the operation director identification is detected, and converting the target process from the state to be inspected into an inspection state.
In some embodiments, the method further comprises: acquiring a director communication mode corresponding to the operation director according to the operation director identification; establishing session communication with the operation guidance terminal through the guidance party communication mode; and acquiring conversation content, and converting the target process from a checking state to a state to be checked when the execution of the target process is determined to have a problem according to the conversation content.
In some embodiments, the session communication is a video communication, the method further comprising: performing video acquisition on an operation site to obtain a current operation video; sending the current operation video to an operation guidance terminal; the operation guidance terminal receives marking operation on a current operation video and acquires a marked image area marked by the marking operation; receiving image annotation information, wherein the image annotation information is annotation information of a similar image area corresponding to the annotated image area; and in the process of video call, displaying the current operation video, and labeling the current operation video according to the image labeling information so as to label the similar image area on the current operation video.
In some embodiments, the method further comprises: acquiring a related procedure corresponding to the target procedure, wherein the similarity between the related procedure and the procedure content of the target procedure is greater than a similarity threshold; and setting a check point in the association procedure so that the association procedure is in a state to be checked.
A process treatment apparatus, the apparatus comprising: the system comprises a first checkpoint adding request receiving module, a first checkpoint adding module and a second checkpoint adding module, wherein the first checkpoint adding request receiving module is used for receiving a first checkpoint adding request sent by a server, and the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification; a check point setting module, configured to set a check point in a target process corresponding to the target process identifier in response to the first check point addition request, so that the target process is in a state to be checked; and the checking state conversion module is used for converting the target process from a state to be checked into a checking state when a checking trigger event corresponding to the operation director identifier is detected, and instructing an operation executing party to perform process operation according to the target process under the guidance of the operation director.
In some embodiments, the first checkpoint add request further carries a detection data type, the apparatus further comprising: the target detection data acquisition module is used for acquiring target detection data of the detection data type corresponding to the target process and setting the target process to be in a to-be-detected state; the target detection data sending module is used for sending the target detection data to the operation guidance terminal so that the operation guidance terminal can display the target detection data; and the data confirmation message receiving module is used for converting the target process from a state to be checked into a checking state when receiving a data confirmation message corresponding to the target detection data, wherein the data confirmation message is sent to the job execution terminal when the job guidance terminal receives a confirmation operation on the target detection data.
A computer device comprising a memory storing a computer program and a processor implementing the steps of the above process method when executing the computer program.
A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the above-mentioned process handling method.
The process processing method, the device, the computer equipment and the storage medium receive a first check point adding request sent by a server, the first check point adding request carries a target process identification and an operation director identification, the first check point adding request is generated by the server according to a second check point adding request, the second check point adding request is sent by an operation directing terminal corresponding to the operation director identification, a check point is set in a target process corresponding to the target process identification in response to the first check point adding request so that the target process is in a to-be-inspected state, when an inspection triggering event corresponding to the operation director identification is detected, the target process is converted from the to-be-inspected state into an inspection state, and an operation executing party is instructed to perform process operation according to the target process under the guidance of the operation director, so that the process is set to be to-be-inspected by setting the inspection point for the process, the method and the system ensure that the process is executed under the supervision of the operation guiding party, and improve the supervision efficiency of the operation guiding party corresponding to the operation guiding terminal on the operation executing party.
Drawings
FIG. 1 is a diagram of an environment in which a process may be performed according to some embodiments;
FIG. 2 is a schematic flow chart of a process treatment method in some embodiments;
FIG. 3 is a flow chart illustrating the steps of transitioning the state to be detected to the inspection state in some embodiments;
FIG. 4 is a flow chart illustrating steps of converting a state to be detected into a checking state in some embodiments;
FIG. 5 is a block diagram of a process apparatus according to some embodiments;
FIG. 6 is a diagram of the internal structure of a computer device in some embodiments.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The process treatment method provided by the application can be applied to the application environment shown in fig. 1. The application environment includes a job execution terminal 102, a server 104, and a job guidance terminal 106. In which a job execution terminal 102 communicates with a server 104 via a network.
Specifically, the job execution terminal 102 may receive a first checkpoint adding request sent by the server 104, where the first checkpoint adding request carries a target process identifier and a job director identifier; the first checkpoint add request is generated by the server 104 from a second checkpoint add request sent by the job director identifying the corresponding job director terminal 106. The job execution terminal 102 may set a check point in the target process corresponding to the target process identification in response to the first check point addition request so that the target process is in a state to be checked. The job execution terminal 102 may convert the target process from the to-be-inspected state to the inspection state when detecting the inspection trigger event corresponding to the job director identifier, and instruct the job director to perform the process job according to the target process under the direction of the job director.
The job execution terminal 102 and the job guidance terminal 106 may be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices, and the server 104 may be implemented by an independent server or a server cluster composed of a plurality of servers.
In some embodiments, as shown in fig. 2, a process handling method is provided, which is described by taking the method as an example applied to the job execution terminal 102 in fig. 1, and includes the following steps:
s202, receiving a first checkpoint adding request sent by a server, wherein the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification.
Specifically, the process identification is used to uniquely identify the process. The target process identification is the process identification carried in the first checkpoint adding request. The operation guiding party identifier is used for uniquely identifying the operation guiding party and can be at least one of a mobile phone number or an identity card number of the operation guiding party. The work instructor is a person who instructs the work executor to perform work. The work executing side is a person who performs work on the site. For example, in nuclear power plant operations, the job director may be a point inspection engineer and the job executor may be a field executor. The operation director can direct the operation executive party to operate in a field or remote mode. One job director may correspond to one or more job executors. One job executor may correspond to one or more job directors. The job director identification carried in the first checkpoint add request may be an identification of the job director who added the checkpoint. The work refers to working on production labor, for example, in a nuclear power plant.
The check point is a means for the job director to supervise the work of the job executor, and the job executor can be restricted from executing the process under the supervision of the job director by setting the check point for the process. Checkpoints may be varied and may include security checkpoints and step checkpoints in terms of functional partitioning. The safety check point is used for supervising whether the operation of the job execution side is safe or not. The step check point is used for monitoring whether the operation step of the job execution side is correct. Checkpoints for different functions may correspond to different priorities. The job executing side can process the check points according to the priority of the check points, and can process the check points according to the priority from high to low. For example, a low priority checkpoint may be processed after a high priority checkpoint is removed. Wherein the priority of the checkpoint may be determined according to the function of the checkpoint.
The checkpoint adding request is used for requesting to add a checkpoint, the first checkpoint adding request is generated by the server according to a second checkpoint adding request, the second checkpoint adding request is sent to the server by the job guidance terminal, and the second checkpoint adding request is used for requesting to set a checkpoint for a process corresponding to the target process identification. The operation guidance terminal refers to a terminal corresponding to the operation guidance party. The server may store a process corresponding to a work order used by the job executing side in the job process, and may process the process in response to a process processing request transmitted from the job executing terminal or the job instructing terminal. The job execution terminal refers to a terminal corresponding to the job execution side.
In some embodiments, the job guidance terminal obtains a checkpoint triggering event for adding a checkpoint to the target process, sends a second checkpoint addition request to the server according to the checkpoint triggering event, where the second checkpoint addition request may carry a target process identifier and a job guidance identifier, and the server may generate a first checkpoint addition request according to the second checkpoint addition request, and send the first checkpoint addition request to the job execution terminal. The target process refers to a process corresponding to the target process identifier. The checkpoint triggering event can comprise clicking operation of a checkpoint adding button corresponding to a target process on the job guidance terminal. For example, the terminal of the point inspection engineer may send a request for adding a check point to the server, and the server acquires the request for adding the check point, adds the check point to the corresponding process according to the request, and synchronizes the check point to the terminal of the field executive.
S204, responding to the first check point adding request, setting a check point in the target process corresponding to the target process identification so as to enable the target process to be in a state to be checked.
Specifically, for a process to which a check point is added, there may be a check state and a to-be-checked state, and when the process is in the to-be-checked state, the job executing side cannot execute the process. When the process is in the inspection state, the job executing side may execute the process under supervision of the job guiding side. For a process to which no check point is added, the relevant state may not be checked, and the job executor may not execute the process by supervision of the job director. The state to be checked can be switched with the checking state.
In some embodiments, the job execution terminal may extract the target process identification from the first checkpoint addition request, search for a target process corresponding to the target process identification, set a checkpoint for the target process, and set the state of the target process to the to-be-checked state when it is determined that the checkpoint is successfully set. The job execution terminal can set a state table for the target process, and record the state transition condition of the target process through the state table. The state table may include a state before the target process is converted and a state after the conversion.
In some embodiments, each process may correspond to a plurality of different checkpoints, a checkpoint may correspond to an active state and a grayed-out state, and checkpoints may be added and removed for a process by changing the state of the checkpoint, e.g., a job execution terminal may add a checkpoint to a process by setting a checkpoint to an active state and may remove a checkpoint for a process by setting a checkpoint to a grayed-out state. The initial state of the inspection point corresponding to each process may be a grayed state.
And S206, when the inspection trigger event corresponding to the operation director identifier is detected, converting the target process from the state to be inspected into an inspection state, and instructing the operation executor to perform process operation according to the target process under the guidance of the operation director.
Specifically, the checking the trigger event may include acquiring at least one of identity information of the job director or a distance between the job director and the job executor being less than a distance threshold. The distance threshold may be set as desired, or may be preset, for example, 0.5 m.
In some embodiments, when the job execution terminal checks the check trigger event corresponding to the job director identifier, the target process may be converted from the state to be checked to the check state, and the check prompt information is displayed, where the check prompt information is used to instruct the job executor to perform the process job according to the target process under the guidance of the job director. The inspection prompt information may include at least one of a job executor identifier, a job director identifier, or a process identifier, and may be, for example, "please execute job executor a, execute process C under the direction of job director B".
In some embodiments, the server may obtain a time difference between the currently executed process and the process provided with the check point, and send a prompt message to the operation guidance terminal when the time difference is smaller than a time difference threshold value to remind the operation guidance party to perform the check, so that convenience is provided for the work of the check engineer. The time difference threshold may be set as needed or preset, and may be, for example, 2 hours.
In the process processing method, a first check point adding request sent by a server is received, the first check point adding request carries a target process identifier and an operation director identifier, the first check point adding request is generated by the server according to a second check point adding request, the second check point adding request is sent by an operation guidance terminal corresponding to the operation director identifier, a check point is set in a target process corresponding to the target process identifier in response to the first check point adding request so that the target process is in a to-be-inspected state, when an inspection trigger event corresponding to the operation director identifier is detected, the target process is converted from the to-be-inspected state into an inspected state, and an operation executing party is instructed to perform process operation according to the target process under the guidance of the operation director, so that the process is set to be to-be-inspected by setting the inspection point for the process, the method and the system ensure that the process is executed under the supervision of the operation guiding party, and improve the supervision efficiency of the operation guiding party corresponding to the operation guiding terminal on the operation executing party.
In some embodiments, as shown in fig. 3, the first checkpoint add request further carries a detection data type, and the method further includes:
s302, acquiring target detection data of a detection data type corresponding to a target process, and setting the target process to be in a to-be-detected state.
Specifically, the detection data type is a type of data required when a process is performed, and may be at least one of a voltage or a current, for example. The data corresponding to the inspection data type is data to be inspected, that is, the purpose of setting the checkpoint may be to inspect the data corresponding to the inspection data type. The target detection data is data corresponding to the type of the inspection data, and may be data generated in the execution process of a forward process corresponding to the target process, or may be generated as needed, or may be preset.
When the operation execution terminal acquires target detection data of the inspection data type corresponding to the target process, the target process is set to be in a state to be detected, so that the process is executed according to the target detection data after the target detection data is confirmed by the operation guide.
S304, the target detection data are sent to the operation guidance terminal, so that the operation guidance terminal displays the target detection data.
Specifically, the job execution terminal may send the target detection data to the job guidance terminal, and may send the target detection data in a short message manner, and the job guidance terminal may receive and display the target detection data.
And S306, when a data confirmation message corresponding to the target detection data is received, converting the target process from the state to be checked into a checking state, wherein the data confirmation message is sent to the job execution terminal when the job guidance terminal receives the confirmation operation of the target detection data.
Specifically, the job guidance terminal may receive a processing operation of the job guidance party on the target detection data, where the processing operation may be a confirmation operation or a rejection operation, the confirmation operation indicates that the target detection data may meet a requirement for executing the process, the process may be executed by using the target detection data, and the rejection operation indicates that the target detection data does not meet the requirement for executing the process.
In some embodiments, when the job guidance terminal determines that the processing operation is a confirmation operation, a data confirmation message may be generated according to the confirmation operation, and the data confirmation message may be transmitted to the job execution terminal. When the job guidance terminal determines that the processing operation is a rejection operation, a data rejection message may be generated according to the determination operation, and the data rejection message may be sent to the job execution terminal. When the job execution terminal receives a data confirmation message corresponding to the target detection data, the target process is converted into a checking state from the state to be checked, and when the job execution terminal receives a data rejection message corresponding to the target detection data, the state to be checked of the target process is kept unchanged.
In the above embodiment, the target detection data of the detection data type corresponding to the target process is acquired, the target process is set to be in the to-be-inspected state, and the target detection data is sent to the operation guidance terminal, so that the operation guidance terminal displays the target detection data.
In some embodiments, as shown in fig. 4, the step S206, namely when detecting the checking triggering event corresponding to the work director identification, the step of converting the target process from the to-be-checked state to the checking state includes:
s402, obtaining the identity authentication information corresponding to the operation guiding party.
Specifically, the authentication information refers to information for performing authentication, and may include at least one of face data, fingerprint data, a telephone number, a job number, or an identification number of a job director. The operation execution terminal can acquire the authentication information in a face recognition or fingerprint recognition mode, and also can acquire the authentication information in a mode of acquiring information edited by the authentication information editing operation through the authentication information editing operation.
S404, standard identity information corresponding to the operation guiding party is obtained, and the identity verification information is compared with the standard identity information to obtain an identity comparison result.
Specifically, the standard identity information is correct identity information corresponding to the operation director. The standard identity information may include at least one of face data, fingerprint data, a telephone number, a job number, or an identification number. In order to prevent the occurrence of the condition of pretending to be the operation director, the acquired identity verification information can be compared with the standard identity information to obtain an identity comparison result, and the authenticity of the operation director is determined according to the identity comparison result. For example, when the standard identification information is fingerprint data, the job execution terminal may collect fingerprint data of the job director, compare the collected fingerprint data with the fingerprint data in the standard identification information, and determine the job director as the check point corresponding to the target process when the comparison is consistent.
S406, when the identity comparison result is that the comparison is consistent, determining that the inspection trigger event corresponding to the operation director identifier is detected, and converting the target process from the state to be inspected into the inspection state.
Specifically, when the job execution terminal determines that the identity comparison result is consistent, it may be determined that a check trigger event corresponding to the job director identifier is detected, and the target process may be converted from a state to be checked into a check state, so that the job execution terminal executes the process under the supervision of the corresponding job director.
In the above embodiment, the identity verification information corresponding to the operation director is obtained, the standard identity information corresponding to the operation director is obtained, the identity verification information is compared with the standard identity information to obtain an identity comparison result, when the identity comparison result is consistent, it is determined that the inspection trigger event corresponding to the operation director identifier is detected, and the target process is converted from the state to be inspected to the inspection state, so that the target process is converted from the state to be inspected to the inspection state under the condition that the identity verification of the operation director is passed, and the safety of process execution is ensured.
In some embodiments, the method further comprises: acquiring a director communication mode corresponding to the operation director according to the operation director identification; establishing session communication with the operation guidance terminal through a guidance party communication mode; and acquiring conversation content, and converting the target process from the inspection state to the to-be-inspected state when the execution of the target process is determined to have a problem according to the conversation content.
Specifically, the instructor communication means may include at least one of a phone number of the instructor or an account number of the session software, or the like. The job execution terminal may pre-store a director communication method corresponding to each job director, and the job execution terminal may obtain the director communication method corresponding to the job director identifier from the pre-stored director communication methods according to the job director identifier. The session communication may include at least one of a video communication or a voice communication. The session content may include at least one of video content or voice content.
In some embodiments, when the target process is in the inspection state, the job execution terminal may establish session communication with the job guidance terminal through a guidance party communication mode corresponding to the job guidance party identifier, acquire session content, recognize the session content through a session content recognition model to obtain a recognition result, and when the recognition result indicates that there is a problem in the execution of the target process, may convert the target process from the inspection state to the to-be-inspected state.
In the above embodiment, according to the operation director identifier, the director communication mode corresponding to the operation director is obtained, the session communication is established with the operation director terminal through the director communication mode, the session content is obtained, and when the execution of the target process is determined to have a problem according to the session content, the target process is converted from the inspection state to the state to be inspected, so that the target process can be inspected in time, and the safety of process execution is ensured.
In some embodiments, the session communication is a video communication, the method further comprising: performing video acquisition on an operation site to obtain a current operation video; sending the current operation video to an operation guidance terminal; the operation guidance terminal receives marking operation on the current operation video and acquires a marked image area marked by the marking operation; receiving image annotation information, wherein the image annotation information is annotation information of a similar image area corresponding to an annotation image area; and in the process of video call, displaying the current operation video, and marking the current operation video according to the image marking information so as to mark a similar image area on the current operation video.
Specifically, the job execution terminal may correspond to a video capture device. The video acquisition device may be a camera, for example, a camera integrated on the job execution terminal, or an external camera. The work site refers to a site where work is performed. The job video refers to a video related to a job. The current operation video refers to the operation video acquired at the current time point or the current time period. The operation execution terminal can utilize the video acquisition equipment to carry out video acquisition on the current operation environment to obtain a current operation video. The current job video captured at different times may be different.
The home terminal refers to a job execution terminal. The operation guidance terminal can carry out video call with the operation execution terminal through the server. The annotation operation refers to an operation that performs annotation. An annotated image region refers to an image region that is annotated. The annotation image region may be an image region where the job device is located. A working device refers to a device involved in a work, such as a device being serviced.
The similar image area refers to an image area similar to the annotation image area in the current video frame. The current video frame is a video frame included in the current job video. The region similarity between the similar image region and the annotated image region may be greater than a similarity threshold or within a similarity range. The similarity threshold may be set as needed, or may be preset, and may be 0.9, for example. The similarity range may be set as needed or may be preset, and may be, for example, 0.8 to 0.9.
The image annotation information may be pre-stored by the operation guidance terminal, or may be obtained by the operation guidance terminal, for example, the image annotation information may be obtained by receiving an editing operation of the annotation information and obtaining the edited annotation information. The operation guidance terminal can send the image annotation information to the server, and the server sends the image annotation information to the operation execution terminal. The image annotation information may be stored in advance by the server, or may be generated by the server based on the similar image area, for example, based on the position information of the similar image area. The image annotation information may include location information of the similar image region in the current video frame.
In some embodiments, the job execution terminal may transmit the current job video to the server, and the server may transmit the current job video to the job guidance terminal. The operation guidance terminal can play the current operation video, when the marking operation is received, the current operation video is paused, and the image area marked by the marking operation is obtained, so that the marked image area is obtained.
In some embodiments, the current video may include a plurality of current video frames, one similar image region may correspond to one current video frame, and one similar image region may also correspond to a plurality of current video frames. For example, the server may obtain the current operation video, and respectively select a similar image area corresponding to the annotation image area from each current video frame included in the current operation video, to obtain a similar image area corresponding to each current video frame. The server can select and obtain a target video frame from current video frames included in the current operation video according to a preset frame number interval, select a similar image area corresponding to the annotation image area from the target video frame to obtain a similar image area corresponding to the target video frame, acquire a current video between adjacent target video frames to obtain an intermediate video, and use the forward similar image area of the target video frame in the adjacent target video frames as the similar image area corresponding to the intermediate operation video.
In some embodiments, in the process of a video call, the job execution terminal may obtain a current job video corresponding to the current time in real time, send the current job video to the server, the server may determine image annotation information corresponding to a current video frame in the current job video in real time, return the image annotation information to the job execution terminal, and the job execution terminal may display the current job video and use the image annotation information to annotate a similar image area in the current video.
In some embodiments, the server may superimpose the current video frame and the corresponding image annotation information to obtain superimposed video frames, obtain a superimposed current job video according to each superimposed video frame, and send the superimposed current job video to the job execution terminal. The job execution terminal can display the overlapped current job video, namely, the video with the label.
In the above embodiment, video acquisition is performed on an operation site to obtain a current operation video, the current operation video is sent to an operation guidance terminal, the operation guidance terminal is a terminal performing video call with a local terminal, the operation guidance terminal receives a labeling operation on the current operation video, acquires a labeled image area labeled by the labeling operation, receives image labeling information, and the image labeling information is labeling information of a similar image area corresponding to the labeled image area. Therefore, the mark of the operation guidance terminal is noted and displayed in the video of the local terminal (operation execution terminal), so that the operation execution terminal can dynamically mark the similar image area similar to the marked image area, thereby being beneficial to the operation execution party to intuitively understand the information expressed by the operation guidance party and improving the communication efficiency between the operation execution party and the operation guidance party.
In some embodiments, the method further comprises: acquiring a related procedure corresponding to a target procedure, wherein the similarity between the related procedure and the procedure content of the target procedure is greater than a similarity threshold; a check point is set in the association process so that the association process is in a state to be checked.
Specifically, the similarity threshold may be set as needed, or may be preset, and may be 0.9, for example. The operation execution terminal or the server can obtain a target work order corresponding to a target process, obtain each work order process in the target work order, respectively calculate the similarity between the process content of the target process and the process content corresponding to each work order process, obtain the process similarity corresponding to each work order process, compare the process similarity with a similarity threshold, and when the process similarity is greater than the similarity threshold, work the work order corresponding to the process similarity as the associated process corresponding to the target process.
In some embodiments, the job execution terminal may set a checkpoint in the target process and set a checkpoint in an associated process corresponding to the target process in response to the first checkpoint addition request, thereby implementing batch checkpointing.
In the embodiment, the associated processes corresponding to the target process are obtained, the similarity between the process contents of the associated processes and the process contents of the target process is greater than the similarity threshold, and the check points are set in the associated processes, so that the associated processes are in a state to be checked, thereby realizing batch check point setting and improving the efficiency of check point setting.
It should be understood that, although the steps in the flowcharts of the above embodiments are shown in sequence as indicated by the arrows, the steps are not necessarily executed in sequence as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a part of the steps in the flowcharts of the above embodiments may include multiple steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, and the order of performing the steps or stages is not necessarily sequential, but may be performed alternately or alternately with other steps or at least a part of the steps or stages in other steps.
In some embodiments, as shown in fig. 5, there is provided a process treatment apparatus comprising: a first checkpoint add request receiving module 502, a checkpointing module 504, and a checking state transition module 506, wherein:
a first checkpoint adding request receiving module 502, configured to receive a first checkpoint adding request sent by a server, where the first checkpoint adding request carries a target process identifier and an operation director identifier; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification.
And a checkpoint setting module 504, configured to set a checkpoint in the target process corresponding to the target process identifier in response to the first checkpoint addition request, so that the target process is in a to-be-checked state.
And the inspection state conversion module 506 is used for converting the target process from the state to be inspected into an inspection state when the inspection trigger event corresponding to the operation director identifier is detected, and instructing the operation executor to perform process operation according to the target process under the guidance of the operation director.
In some embodiments, the first checkpoint add request further carries a detection data type, the apparatus further comprising:
and the target detection data acquisition module is used for acquiring target detection data of a detection data type corresponding to the target process and setting the target process to be in a to-be-detected state.
And the target detection data sending module is used for sending the target detection data to the operation guidance terminal so that the operation guidance terminal displays the target detection data.
And the data confirmation message receiving module is used for converting the target process from a state to be checked into a checking state when receiving a data confirmation message corresponding to the target detection data, and the data confirmation message is sent to the job execution terminal when the job guidance terminal receives a confirmation operation on the target detection data.
In some embodiments, the check state transition module 506 includes:
and the identity authentication information acquisition unit is used for acquiring the identity authentication information corresponding to the operation director.
And the identity comparison result obtaining unit is used for obtaining the standard identity information corresponding to the operation director, and comparing the identity verification information with the standard identity information to obtain an identity comparison result.
And the checking trigger event determining unit is used for determining that the checking trigger event corresponding to the operation director identifier is detected when the identity comparison result is consistent, and converting the target process from the state to be checked into the checking state.
In some embodiments, the apparatus further comprises:
and the guiding party communication mode acquisition module is used for acquiring the guiding party communication mode corresponding to the operation guiding party according to the operation guiding party identification.
And the session communication establishing module is used for establishing session communication with the operation guidance terminal in a guidance party communication mode.
And the session content acquisition module is used for acquiring session content and converting the target process from the inspection state to the state to be inspected when the execution of the target process is determined to have a problem according to the session content.
In some embodiments, the session communication is a video communication, the apparatus further comprising:
and the current operation video obtaining module is used for carrying out video acquisition on an operation site to obtain a current operation video.
And the current operation video sending module is used for sending the current operation video to the operation guidance terminal. And the operation guidance terminal receives the marking operation of the current operation video and acquires a marked image area marked by the marking operation.
And the image annotation information receiving module is used for receiving image annotation information, wherein the image annotation information is annotation information of a similar image area corresponding to the annotated image area.
And the marking module is used for displaying the current operation video in the video call process, marking the current operation video according to the image marking information and marking a similar image area on the current operation video.
In some embodiments, the apparatus further comprises:
and the related procedure acquisition module is used for acquiring a related procedure corresponding to the target procedure, and the similarity between the related procedure and the procedure content of the target procedure is greater than a similarity threshold.
And the checking point setting module is used for setting a checking point in the correlation process so as to enable the correlation process to be in a state to be checked.
For the specific limitations of the process treatment device, reference may be made to the limitations of the process treatment method above, and the details are not repeated here. Each module in the above-described process treatment apparatus may be implemented in whole or in part by software, hardware, or a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In some embodiments, a computer device is provided, which may be a terminal, and its internal structure diagram may be as shown in fig. 6. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The communication interface of the computer device is used for carrying out wired or wireless communication with an external terminal, and the wireless communication can be realized through WIFI, an operator network, NFC (near field communication) or other technologies. The computer program is executed by a processor to implement a process handling method. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
Those skilled in the art will appreciate that the architecture shown in fig. 6 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In some embodiments, a computer device is provided, comprising a memory and a processor, the memory having stored therein a computer program, the processor implementing the steps of the above-described process handling method when executing the computer program.
In some embodiments, a computer-readable storage medium is provided, on which a computer program is stored, which computer program, when being executed by a processor, realizes the steps of the above-mentioned process handling method.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database or other medium used in the embodiments provided herein can include at least one of non-volatile and volatile memory. Non-volatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical storage, or the like. Volatile Memory can include Random Access Memory (RAM) or external cache Memory. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A process method executed by a job execution terminal, the method comprising:
receiving a first checkpoint adding request sent by a server, wherein the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification;
in response to the first check point adding request, setting a check point in a target process corresponding to the target process identification so that the target process is in a state to be checked;
and when detecting the inspection trigger event corresponding to the operation director identifier, converting the target process from the state to be inspected into an inspection state, and indicating an operation executing party to perform process operation according to the target process under the guidance of the operation director.
2. The method of claim 1, wherein the first checkpoint add request further carries a detection data type, the method further comprising:
acquiring target detection data of the detection data type corresponding to the target process, and setting the target process to be in a state to be detected;
sending the target detection data to the operation guidance terminal so that the operation guidance terminal displays the target detection data;
and when a data confirmation message corresponding to the target detection data is received, converting the target process from a state to be checked into a checking state, wherein the data confirmation message is sent to the job execution terminal when the job guidance terminal receives a confirmation operation on the target detection data.
3. The method of claim 1, wherein said converting said target process from a to-be-inspected state to an inspection state upon detection of an inspection trigger event corresponding to said work director identifier comprises:
acquiring identity verification information corresponding to the operation director;
acquiring standard identity information corresponding to the operation director, and comparing the identity authentication information with the standard identity information to obtain an identity comparison result;
and when the identity comparison result is consistent, determining that the inspection trigger event corresponding to the operation director identification is detected, and converting the target process from the state to be inspected into an inspection state.
4. The method of claim 1, further comprising:
acquiring a director communication mode corresponding to the operation director according to the operation director identification;
establishing session communication with the operation guidance terminal through the guidance party communication mode;
and acquiring conversation content, and converting the target process from a checking state to a state to be checked when the execution of the target process is determined to have a problem according to the conversation content.
5. The method of claim 4, wherein the session communication is a video communication, the method further comprising:
performing video acquisition on an operation site to obtain a current operation video;
sending the current operation video to an operation guidance terminal; the operation guidance terminal receives marking operation on a current operation video and acquires a marked image area marked by the marking operation;
receiving image annotation information, wherein the image annotation information is annotation information of a similar image area corresponding to the annotated image area;
and in the process of video call, displaying the current operation video, and labeling the current operation video according to the image labeling information so as to label the similar image area on the current operation video.
6. The method of claim 1, further comprising:
acquiring a related procedure corresponding to the target procedure, wherein the similarity between the related procedure and the procedure content of the target procedure is greater than a similarity threshold;
and setting a check point in the association procedure so that the association procedure is in a state to be checked.
7. A process treatment apparatus, comprising:
the system comprises a first checkpoint adding request receiving module, a first checkpoint adding module and a second checkpoint adding module, wherein the first checkpoint adding request receiving module is used for receiving a first checkpoint adding request sent by a server, and the first checkpoint adding request carries a target process identification and an operation director identification; the first checkpoint adding request is generated by the server according to a second checkpoint adding request, and the second checkpoint adding request is sent by a job guidance terminal corresponding to the job guidance identification;
a check point setting module, configured to set a check point in a target process corresponding to the target process identifier in response to the first check point addition request, so that the target process is in a state to be checked;
and the checking state conversion module is used for converting the target process from a state to be checked into a checking state when a checking trigger event corresponding to the operation director identifier is detected, and instructing an operation executing party to perform process operation according to the target process under the guidance of the operation director.
8. The method of claim 7, wherein the first checkpoint add request further carries a detection data type, and wherein the apparatus further comprises:
the target detection data acquisition module is used for acquiring target detection data of the detection data type corresponding to the target process and setting the target process to be in a to-be-detected state;
the target detection data sending module is used for sending the target detection data to the operation guidance terminal so that the operation guidance terminal can display the target detection data;
and the data confirmation message receiving module is used for converting the target process from a state to be checked into a checking state when receiving a data confirmation message corresponding to the target detection data, wherein the data confirmation message is sent to the job execution terminal when the job guidance terminal receives a confirmation operation on the target detection data.
9. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of any of claims 1 to 6.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 6.
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