CN104299329A - Transaction method and system for bank teller and automatic form filling method and device - Google Patents
Transaction method and system for bank teller and automatic form filling method and device Download PDFInfo
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- CN104299329A CN104299329A CN201410337290.9A CN201410337290A CN104299329A CN 104299329 A CN104299329 A CN 104299329A CN 201410337290 A CN201410337290 A CN 201410337290A CN 104299329 A CN104299329 A CN 104299329A
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Abstract
The invention discloses a transaction method and system for a bank teller and an automatic form filling method and device and relates to the technical field of transaction for bank tellers. The transaction method and system for the bank teller and the automatic form filling method aim to improve the transaction efficiency. The transaction method for the bank teller comprises the steps that the bank teller receives the deposit money of a depositor, and counting of the deposit money is conducted through at least two money counting units. The transaction system for the bank teller comprises at least two money counting units, wherein the money counting units are arranged at the position where one bank teller is located and are used for conducting counting on the deposit money, received by the bank teller, of the depositor at the same time. The transaction method and system for the bank teller and the automatic form filling method and device are suitable for the occasion where a transaction is conducted between the bank teller and a client.
Description
Technical field
The present invention relates to bank cashier transaction technology field, particularly relate to a kind of bank cashier method of commerce and system.
Background technology
Current China's Financial industry development is rapid, and whole industry presents a kind of scene of flourishing life.But the prosperity of industry, also the core banking system of bearing its development is had higher requirement.Banking industry is as financial services, need for numerous clients offer high-quality service, high-quality comprises many aspects, but efficient quick is also necessarily a wherein important aspect, how allows client within the shortest time, obtain top quality service, is the content that industry is being explored always.
Summary of the invention
A technical matters to be solved by this invention is the bank cashier method of commerce providing a kind of efficient quick.
For solving the problems of the technologies described above, the invention provides following technical scheme:
A kind of bank cashier method of commerce, comprising:
Bank cashier receives the deposit of depositor;
Described deposit is counted by least two counting unit simultaneously.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of bank cashier transaction system, comprising:
At least two counting unit, be arranged on same bank cashier place, the deposit for the depositor received this bank cashier counts simultaneously.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of bank cashier method of commerce, comprising:
Bank card containing depositor's information inserts in the card reader being located at client's end by depositor;
Depositor's account is confirmed;
Confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of bank cashier transaction system, comprising:
Client holds, and is located at the position that depositor can accept to serve;
Card reader, is located at described client end, for reading the information of the bank card of depositor;
Service providing end, for confirming depositor's account, confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
One fills out folk prescription method automatically, comprising:
What receive that client fills in certain type document fills out single request;
Fill out single request according to client, generate the inchoate instrument of respective type and shown on a display screen;
What reception client inputted in described inchoate instrument fills out single information;
Document client being filled in information is printed and/or is sent by the form of e-file.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
One fills out single device automatically, comprising:
User interaction unit, for customer interaction information;
Document generation unit, for filling out single request according to client, generates corresponding inchoate instrument;
Display unit, is shown for the inchoate instrument generated by described document generation unit;
Print or transmitting element, the document for client being filled in carries out printing and/or being sent by the form of e-file.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of transaction system, comprising:
At least one Possum, for the self-help operation of client in the enterprising industry business of described Possum;
Backstage, is connected with at least one Possum described, for providing operational assistance and/or director information for described client.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of method of commerce, comprising:
Be positioned at the staff on backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
The reserving method at business seat, comprising:
Obtain the positional information of client;
When determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
The reservation system at business seat, comprising:
Location information acquiring unit, for obtaining the positional information of client;
Business seat determining unit, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of comprehensive counter, being comprised: at least one Possum, is completed the self-help operation of at least two kinds of business for client by least one Possum described.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of comprehensive counter method for operating traffic thereof, described comprehensive counter comprises at least one Possum, and described method of operating comprises: client completes the self-help operation of at least two kinds of business by least one Possum described.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of Pneumatic transmission equipment, comprising:
Client, service providing end and the background host computer for carrying out certification to the identity of client; Wherein,
Described background host computer is connected with service providing end with described client respectively; And be connected with transmission pipeline in described client and service providing end, described transmission pipeline is connected with the gas source generator for producing the air pressure making transaction item run in described transmission pipeline.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of pneumatic transfer method, comprising:
Client receives the identity information of client's input, and described identity information is sent to background host computer verifies; After being verified, background host computer sends the instruction can carrying out concluding the business to service providing end; Described service providing end, according to described instruction, starts gas source generator and produces air pressure being connected in the transmission pipeline between described client and service providing end; Be mounted with the transmitter of transaction item, under the effect of described air pressure, transfer to described client from described service providing end.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A method for transaction, comprising:
Service providing end receives the service request that client is sent by the Instant Messenger (IM) software on mobile terminal;
Service providing end according to described service request, for described client handles related service.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of transaction system, comprising:
Service request receiving element, for receiving the service request that client is sent by the Instant Messenger (IM) software on mobile terminal;
Business handling unit, for according to described service request, for described client handles related service.
For solving the problems of the technologies described above, the present invention also provides following technical scheme:
A kind of transaction system, comprising: pipeline transmitting device and network system, wherein:
Described pipeline transmitting device comprises pipeline client and pipe service end, connects between described pipeline client and pipe service end with pipeline;
Described network system comprises networking client and network service end, connects between described networking client and network service end with network.
1, a bank cashier method of commerce, is characterized in that, comprising:
Bank cashier receives the deposit of depositor;
Described deposit is counted by least two counting unit simultaneously.
2, bank cashier method of commerce according to claim 1, is characterized in that, also comprise by described at least two counting unit put banknote number carry out automatically cumulative step.
3, bank cashier method of commerce according to claim 2, is characterized in that, also comprise step: according to described at least two counting unit put banknote number summation automatically revise depositor's account and/or the cash account of described depositor in bank.
4, bank cashier method of commerce according to claim 3, is characterized in that, in described automatic amendment bank, depositor's account of described depositor and/or the step of cash account comprise:
Depositor and/or bank cashier to described at least two counting unit put banknote number confirm after, according to described at least two counting unit put banknote number summation automatically revise depositor's account and/or the cash account of described depositor in bank.
5, bank cashier method of commerce according to claim 1, is characterized in that, the step that described bank cashier receives depositor's deposit comprises:
Bank cashier receives the deposit of depositor by counter window; Or
Bank cashier receives the deposit of depositor by pneumatic transmission pipeline.
6, bank cashier method of commerce according to claim 1, is characterized in that, the step that described at least two counting unit count simultaneously comprises:
Described deposit is manual or be automatically divided at least two parts;
Described at least two parts of deposits are put at least two counting unit count simultaneously.
7, a bank cashier transaction system, is characterized in that, comprising:
At least two counting unit, be arranged on same bank cashier place, the deposit for the depositor received this bank cashier counts simultaneously.
8, bank cashier transaction system according to claim 7, it is characterized in that, also comprise counting summing elements, described counting summing elements is connected with described at least two counting unit respectively, for by described at least two counting unit put banknote number automatically add up.
9, bank cashier transaction system according to claim 8, it is characterized in that, also comprise: account revises unit automatically, described account is automatically revised unit and is connected with described counting summing elements, and be associated with depositor's account of depositor described in bank and/or cash account, for after receiving amendment account instruction, according to described counting summing elements add up described at least two counting unit institute put the number summation of banknote, automatic depositor's account and/or the cash account revising described depositor in bank.
10, bank cashier transaction system according to claim 7, is characterized in that, also comprise:
Operating terminal, is arranged on described bank cashier place, and is connected with the cash-access operation system of bank inside;
Described at least two counting unit are all connected with described operating terminal;
Described operating terminal, after receiving amendment account instruction, puts the number summation of banknote according to described at least two counting unit institute, automatically revise depositor's account and/or the cash account of described depositor in bank.
11, bank cashier transaction system according to claim 10, is characterized in that, is provided with at least two described operating terminals at same bank cashier place, and have at least a described operating terminal be connected with described at least two counting unit.
12, the bank cashier transaction system according to claim 9 or 10, is characterized in that, the instruction of described amendment account for depositor and/or bank cashier to described at least two counting unit put banknote the signal that confirms of number.
13, a bank cashier method of commerce, is characterized in that, comprising:
Bank card containing depositor's information inserts in the card reader being located at client's end by depositor;
Depositor's account is confirmed;
Confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
14, bank cashier method of commerce according to claim 13, is characterized in that, the step that the bank card containing depositor's information is inserted the card reader being located at client's end by described depositor comprises:
Depositor, by the bank card containing depositor's information, inserts and is located in the card reader at Pneumatic pipe transmission system client station place.
15, bank cashier method of commerce according to claim 13, is characterized in that, the step that described bank counter staff handles related service for depositor comprises:
After the operation system of bank confirms the existence of depositor's account and be effective, be positioned at the bank counter staff of Pneumatic pipe transmission system service provider station, received by Pneumatic pipe or transmit the article relevant with business to depositor.
16, a bank cashier transaction system, is characterized in that, comprising:
Client holds, and is located at the position that depositor can accept to serve;
Card reader, is located at described client end, for reading the information of the bank card of depositor;
Service providing end, for confirming depositor's account, confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
17, bank cashier transaction system according to claim 16, is characterized in that, also comprise pneumatic transmission pipeline, and one end of described pneumatic transmission pipeline is located at described client end, and the other end is located at described service providing end;
Be positioned at the depositor of client's end and be positioned at the bank counter staff of service providing end, receiving or transmit the article relevant with business by described pneumatic transmission pipeline each other.
18, one fills out folk prescription method automatically, it is characterized in that, comprising:
What receive that client fills in certain type document fills out single request;
Fill out single request according to client, generate the inchoate instrument of respective type and shown on a display screen;
What reception client inputted in described inchoate instrument fills out single information;
Document client being filled in information is printed and/or is sent by the form of e-file.
19, according to claim 18ly automatically fill out folk prescription method, it is characterized in that, the inchoate instrument of described generation respective type the step shown on a display screen comprise:
That fills in certain type document according to client fills out single request, and the inchoate instrument template of the respective type that Automatically invoked prestores also is shown on a display screen.
20, according to claim 18ly automatically fill out folk prescription method, it is characterized in that, also comprise step: at the inchoate instrument generating respective type and show on a display screen time, automatically generate queuing sequence number in the pre-position of described inchoate instrument.
21, according to claim 18 or 19, automatically fill out folk prescription method, it is characterized in that, also comprise step: document client being filled in information is shown on the operating terminal of bank cashier.
22, according to claim 21ly automatically fill out folk prescription method, it is characterized in that, described document client being filled in information gives display and comprises on the operating terminal of bank cashier:
When certain teller adopts device of calling out the numbers to call the queuing sequence number that described document template generates automatically, client is filled in information and the document with this queuing sequence number is shown on the operating terminal of this teller.
23, one fills out single device automatically, it is characterized in that, comprising:
User interaction unit, for customer interaction information;
Document generation unit, for filling out single request according to client, generates corresponding inchoate instrument;
Display unit, is shown for the inchoate instrument generated by described document generation unit;
Print or transmitting element, the document for client being filled in carries out printing and/or being sent by the form of e-file.
24, according to claim 23ly automatically fill out single device, it is characterized in that, described document generation unit comprises:
Document template memory module, for storing blank document template;
Document template calling module, fills out single request for what fill in certain type document according to client, from described document template memory module, calls corresponding document template.
25, according to claim 23 or 24, automatically fill out single device, it is characterized in that, described document generation unit comprises:
Serial number gencration module, generates queuing sequence number for the automatic pre-position at described inchoate instrument.
26, according to claim 23ly automatically fill out single device, it is characterized in that, describedly automatically fill out single device and also comprise:
Document transmitting element, for when receiving transmission signal, the operating terminal that document client filled in is sent to certain teller shows.
27, a transaction system, is characterized in that, comprising:
At least one Possum, for the self-help operation of client in the enterprising industry business of described Possum;
Backstage, is connected with at least one Possum described, for providing operational assistance and/or director information for described client.
28, transaction system according to claim 27, is characterized in that, also comprises:
First voice and video assembly, is arranged at least one Possum place described;
Second voice and video assembly, be arranged on described backstage place, described second voice and video assembly is connected with described first voice and video assembly, the staff at described backstage place by described first voice and video assembly and the second voice and video assembly for described client provides operational assistance and/or director information.
29, transaction system according to claim 28, is characterized in that, also comprises:
First voice and video assembly, is arranged at least one Possum place described;
Second voice and video assembly, be arranged on described backstage place, described second voice and video assembly is connected with described first voice and video assembly, the staff at described backstage place by described first voice and video assembly and the second voice and video assembly for described client provides operational assistance and/or director information;
The second described voice and video assembly, is separately positioned on local business ground, or nonlocal centralized management center, for managing multiple site.
30, transaction system according to claim 28, is characterized in that, also comprises:
First voice and video assembly, is arranged at least one Possum place described;
Second voice and video assembly, be arranged on described backstage place, described second voice and video assembly is connected with described first voice and video assembly, the staff at described backstage place by described first voice and video assembly and the second voice and video assembly for described client provides operational assistance and/or director information;
The second described voice and video assembly, is separately positioned on local business ground, or nonlocal centralized management center, for managing multiple site; Or be located at nonlocal centralized management center, during for managing multiple site, be connected with the service network of more than at least 2 respectively; Or have multiple the second described voice and video assembly to be connected with the first voice and video assembly, when the first voice and video assembly is called out, system automatically can be distributed to an idle second voice and video assembly connection and carries out communication.
31, transaction system according to claim 27, is characterized in that,
Described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Wherein
Backstage, described site is arranged on business site place, is provided with at least one Possum described at described business site place;
Backstage, described region provide in the region of service and be provided with business site described at least one.
32, transaction system according to claim 31, is characterized in that,
Backstage, described site is connected with at least one in described Possum by Pneumatic pipe; Described client can handle related service with the staff on backstage, described site by described Pneumatic pipe.
33, transaction system according to claim 32, is characterized in that,
Be provided with at least one comprehensive counter district in described business site, in each comprehensive counter district, be provided with at least one Possum described.
34, transaction system according to claim 33, is characterized in that, described comprehensive counter district comprises the operation room of an all round closure, described operation room is provided with the entrance for client's turnover, is provided with a body in described porch.
35, transaction system according to claim 34, is characterized in that,
Operation indicating device is installed in described operation room, for the Possum of pointing out client's selecting properly of entering described operation room suitable.
36, a method of commerce, is characterized in that, comprising:
Be positioned at the staff on backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
37, method of commerce according to claim 36, is characterized in that, described in be positioned at the staff on backstage, by audio frequency and/or video for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
38, according to method of commerce according to claim 37, it is characterized in that, described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Backstage, wherein said site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one;
The described staff being positioned at backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information to comprise:
Be positioned at the staff on backstage, site and/or backstage, region, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
39, method of commerce according to claim 36, is characterized in that, is being positioned at the staff on described backstage, before the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information, comprising:
The client of the self-help operation of the enterprising industry business of Possum, send request to backstage the solicited message that backstage provides operational assistance and/or director information by audio frequency and/or video-unit.
40, according to method of commerce according to claim 38, it is characterized in that, in described business site, be provided with at least one comprehensive counter district, in each comprehensive counter district, be provided with at least one Possum described; Described comprehensive counter district comprises an operation room, and at least one Possum described is arranged in described operation room;
In described operation room, detecting devices and speech ciphering equipment are also installed, when detecting devices has detected after client enters described operation room, notify that described speech ciphering equipment automatic-prompting enters the suitable Possum of client's selecting properly of described operation room.
41, method of commerce according to claim 40, is characterized in that, by the opening and closing of speech ciphering equipment described in Background control.
42, the reserving method at business seat, is characterized in that, comprising:
Obtain the positional information of client;
When determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
43, reserving method according to claim 42, is characterized in that, the positional information of described acquisition client comprises:
The positional information of described client is obtained by micro-letter platform; Wherein said client carries the mobile terminal being provided with micro-letter application program.
44, reserving method according to claim 42, is characterized in that, described when determining that described client enters into described predetermined regional extent, pre-determines and will comprise for the business seat of described serve:
When determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
The current teller being in idle condition or the teller having handled current business respond described request information;
According to the described response message received, determining that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described serve.
45, reserving method according to claim 42, is characterized in that, also comprises:
After the positional information obtaining client, send the inquiry message handling which kind of type of service to described client;
Receive the information of the type of service that will handle that described client returns;
When determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described serve; Wherein said business seat is consistent with the type of service that described client will handle.
46, the reservation system at business seat, is characterized in that, comprising:
Location information acquiring unit, for obtaining the positional information of client;
Business seat determining unit, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
47, reservation system according to claim 46, is characterized in that, described location information acquiring unit comprises:
Micro-letter platform, for obtaining the positional information of described client by micro-letter; Wherein said client carries the mobile terminal being provided with micro-letter application program.
48, reservation system according to claim 46, is characterized in that, described business seat determining unit comprises:
Business seat request module, for when determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
Response message receiver module, for according to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described serve, wherein, the teller sending described response message is currently in the teller of idle condition or has handled the teller of current business.
49, reservation system according to claim 46, is characterized in that, also comprises:
Type of service inquiry unit, for after the positional information obtaining client, sends the inquiry message handling which kind of type of service to described client;
Type of service receiving element, for receiving the information of the type of service that will handle that described client returns;
Described business seat determining unit, for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described serve; Wherein said business seat is consistent with the type of service that described client will handle.
50, a comprehensive counter, is characterized in that, comprising: at least one Possum, is completed the self-help operation of at least two kinds of business for client by least one Possum described.
51, comprehensive counter according to claim 50, is characterized in that, also comprises: backstage, is connected with at least one Possum described, for providing service for the self-help operation of described client.
52, comprehensive counter according to claim 51, is characterized in that, at least one Possum described comprises: self-service storage/access money equipment, at least two in Self-help card-distributing apparatus, check purchase of equipment, bank receipt treatment facility and payment device.
53, comprehensive counter according to claim 52, is characterized in that, described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Wherein, backstage, described site is arranged on business site place, is provided with at least one Possum described at described business site place;
Backstage, described region provide in the region of service and be provided with business site described at least one.
54, comprehensive counter according to claim 53, is characterized in that,
Backstage, described site is connected with at least one in described Possum by Pneumatic pipe; Described client can handle related service with the staff on backstage, described site by described Pneumatic pipe.
55, comprehensive counter according to claim 50, is characterized in that,
Described comprehensive counter comprises an operation room, and at least one Possum described is arranged in described operation room;
In described operation room, detecting devices and speech ciphering equipment are also installed, when detecting devices has detected after client enters described operation room, notify that described speech ciphering equipment automatic-prompting enters the suitable Possum of client's selecting properly of described operation room.
56, a comprehensive counter method for operating traffic thereof, is characterized in that, described comprehensive counter comprises at least one Possum, and described method of operating comprises: client completes the self-help operation of at least two kinds of business by least one Possum described.
57, comprehensive counter method for operating traffic thereof according to claim 56, is characterized in that, also comprise:
By backstage for the self-help operation of described client provides service.
58, comprehensive counter method for operating traffic thereof according to claim 57, is characterized in that, the described self-help operation being described client by backstage provides service to comprise:
The self-help operation being described client by backstage provides operation to guide or operation is assisted.
59, comprehensive counter method for operating traffic thereof according to claim 57, is characterized in that, the self-help operation being described client by backstage provides service to comprise:
By backstage, site and/or backstage, region for the self-help operation of described client provides service; Wherein, backstage, described site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one.
60, a Pneumatic transmission equipment, is characterized in that, comprising:
Client, service providing end and the background host computer for carrying out certification to the identity of client; Wherein,
Described background host computer is connected with service providing end with described client respectively; And be connected with transmission pipeline in described client and service providing end, described transmission pipeline is connected with the gas source generator for producing the air pressure making transaction item run in described transmission pipeline.
61, Pneumatic transmission equipment according to claim 60, is characterized in that,
Client receives the identity information of client's input, and described identity information is sent to described background host computer verifies; After being verified, background host computer sends the instruction can carrying out concluding the business to described service providing end; Described service providing end, according to described instruction, starts described gas source generator and produce air pressure in described transmission pipeline; Be mounted with the transmitter of transaction item, under the effect of described air pressure, transfer to described client from described service providing end, or from described client transmissions to described service providing end.
62, Pneumatic transmission equipment according to claim 60, is characterized in that, described client comprises:
Input block, inputs identity information and Transaction Information for receiving client;
Information transmitting unit, the identity information for client being inputted sends to described background host computer to verify.
Output unit, for providing Transaction Information to client;
Transaction port, puts into the article of transaction for receiving client and/or provides the article of transaction to client.
63, Pneumatic transmission equipment according to claim 62, is characterized in that, described input block comprises:
Card reader, for reading the information stored in card that client provides;
Keyboard, to need at least one item in type of transaction, dealing money and the personal identification number carried out by input through keyboard for client.
64, Pneumatic transmission equipment according to claim 62, is characterized in that, described output unit comprises:
Loudspeaker, for providing acoustic information for client;
Display screen, for providing the step instructing client to complete process of exchange;
Strip printer, for providing paper transaction voucher for client.
65, Pneumatic transmission equipment according to claim 60, is characterized in that, described background host computer comprises:
Identity authenticating unit, the identity information for the client provided client is verified;
Order unit, for after being verified the identity information of client, sends the instruction carrying out concluding the business to described service providing end.
66, Pneumatic transmission equipment according to claim 65, is characterized in that, described background host computer also comprises:
Accounting processing unit, is carrying out accounting processing for the transaction carried out according to client to the account of client.
67, Pneumatic transmission equipment according to claim 60, is characterized in that, described background host computer is banking computer center background or the master processor for being connected with banking computer center background.
68, Pneumatic transmission equipment according to claim 62, is characterized in that, the transaction port of described client is provided with the locking device be connected with described background host computer; After the identity of client is by described background host computer certification, described locking device just can be opened, and client could take out or put into article from described client.
69, Pneumatic transmission equipment according to claim 64, is characterized in that, the transmitter being mounted with transaction item is pre-stored in described transmission pipeline;
After the identity information of background host computer to client is verified, according to the request of the described transaction item of the acquisition of described client, described gas source generator produces air pressure in described transmission pipeline, and described transmitter transfers to described client from the place of prestoring under the effect of described air pressure.
70, Pneumatic transmission equipment according to claim 69, is characterized in that, described service providing end comprises inventory scanning device, is connected with the display screen of described client and/or strip printer;
Described inventory scanning device is treated the coding of the article transferring to client or numbering and is carried out scanning and obtain transaction item inventory, and is sent to by described transaction item inventory and described display screen shows or is printed by described strip printer.
71, Pneumatic transmission equipment according to claim 69, is characterized in that, be provided with retention device in described service providing end or on the transmission pipeline near described service providing end, described retention device is connected with described inventory scanning device;
Under normality, the transmission channel of the transmitter being mounted with article to be transacted stopped by described retention device; Described inventory scanning device is treated the coding of the article transferring to client or number information and is carried out after scanning obtains transaction item inventory, the instruction removed and stop is sent to described transmission retention device, described retention device removes according to described the instruction stopped, produces the stop of action releasing to transmitter transmission channel.
72, Pneumatic transmission equipment according to claim 60, it is characterized in that, described service providing end includes can rotate or the storage of unit set of movement, described storage of unit set is provided with most storage elements, in described storage element, prestore transmitter, in described transmitter, article to be transacted are housed; Storage of unit set rotates or a mobile working position, and one of them in a described majority storage element is corresponding with the port of described transmission pipeline; Transmitter in described one-tenth storage unit can enter described transmission pipeline from described storage unit and transfer to described client under the influence of air pressure.
73, a pneumatic transfer method, is characterized in that, comprising:
Client receives the identity information of client's input, and described identity information is sent to background host computer verifies; After being verified, background host computer sends the instruction can carrying out concluding the business to service providing end; Described service providing end, according to described instruction, starts gas source generator and produces air pressure being connected in the transmission pipeline between described client and service providing end; Be mounted with the transmitter of transaction item, under the effect of described air pressure, transfer to described client from described service providing end.
74, according to the pneumatic transfer method described in claim 73, it is characterized in that, the transaction port of described client is provided with the locking device be connected with described background host computer; After the identity of client is by described background host computer certification, described locking device just can be opened, and client could take out or put into article from described client.
75, according to the pneumatic transfer method described in claim 73, it is characterized in that, the transmitter being mounted with transaction item is pre-stored in described transmission pipeline;
After the identity information of background host computer to client is verified, according to the request of the described transaction item of the acquisition of described client, described gas source generator produces air pressure in described transmission pipeline, and described transmitter transfers to described client from the place of prestoring under the effect of described air pressure.
76, according to the pneumatic transfer method described in claim 75, it is characterized in that, also comprise:
Client after described client takes out described transmitter, the transmitter being mounted with article to be transmitted is supplemented to the place that prestores in transmission pipeline by the teller of service providing end at any time.
77, according to the pneumatic transfer method described in claim 75, it is characterized in that, also comprise:
Be provided with retention device in described service providing end or on the transmission pipeline near described service providing end, described retention device is connected with described inventory scanning device;
Under normality, the transmission channel of the transmitter being mounted with article to be transacted stopped by described retention device; Described inventory scanning device is treated the coding of the article transferring to client or number information and is carried out after scanning obtains transaction item inventory, the instruction removed and stop is sent to described transmission retention device, described retention device removes according to described the instruction stopped, produces the stop of action releasing to transmitter transmission channel.
78, a method for transaction, is characterized in that, comprising:
Service providing end receives the service request that client is sent by the Instant Messenger (IM) software on mobile terminal;
Service providing end according to described service request, for described client handles related service.
79, according to the method for the transaction described in claim 78, it is characterized in that, described service providing end is received client and is comprised by the service request of the Instant Messenger (IM) software transmission on mobile terminal:
Service providing end receives the service request that client is sent by the micro-letter on mobile terminal; Wherein service providing end and client all have respective micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal;
Described service providing end, according to described service request, comprises for described client handles related service:
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and is sent to described client by micro-letter by service providing end.
80, according to the method for the transaction described in claim 78, it is characterized in that, described service providing end is received client and is comprised by the service request of the Instant Messenger (IM) software transmission on mobile terminal:
Service providing end receives the service request that client is sent by the micro-letter on mobile terminal; Wherein service providing end and client all have respective micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal;
Described service providing end, according to described service request, comprises for described client handles related service:
Service providing end, according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
The method of the transaction 81, according to Claim 8 described in 0, it is characterized in that, described service providing end is according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system; Receive the relevant information that described client fills in described electronics pre-fill single system, and preserve after this relevant information is associated with described queuing sequence number; Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by micro-letter in advance.
The method of the transaction 82, according to Claim 8 described in 0, it is characterized in that, also comprise: after client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
The method of the transaction 83, according to claim 79,81,82, is characterized in that, also comprise: described queuing sequence number is sent to the display of each vocational window by wired or wireless mode by described service providing end, and prompting has user to wait for.
The method of the transaction 84, according to Claim 8 described in 3, it is characterized in that, also comprise: after the teller of vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
The method of the transaction 85, according to Claim 8 described in 4, is characterized in that, also comprises:
To with described row, the identity information of the corresponding client of sequence number is verified; After being verified, described teller handles related service for described client.
The method of the transaction 86, according to Claim 8 described in 5, is characterized in that, also comprises: while described service providing end is described client's distribution sort sequence number, automatically set up the corresponding relation between described queuing sequence number and the micro-signal of described client.
The method of the transaction 87, according to Claim 8 described in 6, is characterized in that, comprises with the step that the identity information of described row to the corresponding client of sequence number is verified:
When determining that described client is positioned at service reception position, obtain the biological information of described client;
According to the row of described client to sequence number, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal;
By the biological information of client described in described service reception position acquisition, compare with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
The method of the transaction 88, according to Claim 8 described in 7, is characterized in that, described in be verified after, described teller handles related service and comprises for described client:
Described teller is that described client handles related service by pneumatic transmission pipeline.
The method of the transaction 89, according to Claim 8 described in 4 or 88, is characterized in that, also comprises:
In the automatic open any browser in the computer terminal that described teller locates, and after business information corresponding for queuing sequence number or pre-fill list information are shown, pneumatic transmission pipeline system knows the business that the business that client handles is deposited or the business of getting, and before client arrives service reception point, pneumatic transmission pipeline carries out the preparation of the preparation of depositing accordingly or the article providing client to get.
90, a transaction system, is characterized in that, comprising:
Service request receiving element, for receiving the service request that client is sent by the Instant Messenger (IM) software on mobile terminal;
Business handling unit, for according to described service request, for described client handles related service.
91, according to the transaction system described in claim 90, it is characterized in that, described service request receiving element comprises:
Micro-letter client, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal;
Described business handling unit comprises:
First distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by micro-letter.
92, according to the transaction system described in claim 90, it is characterized in that, described service request receiving element comprises:
Micro-letter client, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal;
Described business handling unit comprises:
Electronics pre-fill single module, for according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
93, according to the transaction system described in claim 92, it is characterized in that, described business handling unit also comprises:
Second distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by micro-letter;
Reminding module, for pointing out user input queue sequence number to log in described electronics pre-fill single system.
94, according to the transaction system described in claim 92, it is characterized in that, described business handling unit also comprises:
3rd distribution module, after filling out in described electronics pre-fill single system client and singly completing, described service providing end is that described client distributes queuing sequence number automatically;
First relating module, for and this queuing sequence number described is associated with single information of filling out of described client in described electronics pre-fill single system.
95, according to the arbitrary described transaction system of claim 91,93,94, it is characterized in that, described business handling unit also comprises:
First sending module, for described queuing sequence number being sent to the display of each vocational window by wired or wireless mode, prompting has user to wait for.
96, according to the transaction system described in claim 95, it is characterized in that, described business handling unit also comprises:
Vocational window, after the teller of described vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
97, according to the transaction system described in claim 96, it is characterized in that, described business handling unit also comprises:
Authentication module, for verifying the identity information of the corresponding client of sequence number described and described row; After being verified, described teller handles related service for described client.
98, according to the transaction system described in claim 97, it is characterized in that, described business handling unit also comprises: the second relating module, for while for described client's distribution sort sequence number, automatically sets up the corresponding relation between described queuing sequence number and the micro-signal of described client.
99, according to the transaction system described in claim 98, it is characterized in that, described authentication module comprises:
First obtains submodule, for when determining that described client is positioned at service reception position, obtains the biological information of described client;
Second obtains submodule, for according to the row of described client to sequence number, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal;
Comparison sub-module, for the biological information by client described in described service reception position acquisition, compares with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
100, according to the transaction system described in claim 99, it is characterized in that, described business handling unit also comprises:
Pneumatic transmission pipeline system, for being that described client handles related service by Pneumatic pipe; Wherein said pneumatic transmission pipeline system comprises:
Service provider station, this service provider station comprises:
Service provides display;
Service provides video camera;
Service provides audio frequency sending and receiving device;
Service provides Pneumatic pipe forwarder sending and receiving device;
At least one client stands, and this client station comprises:
Client's display, wherein this client's display and above-mentioned service provide video camera to be connected to provide video camera receiving video signals from service;
Client's video camera, provides display to be connected to provide display to provide vision signal to this service with above-mentioned service; And described client's video camera also obtains submodule with described first to be connected, when determining that described client is positioned at service reception position, described first obtains submodule obtains described client face feature information by described client's video camera;
Client's audio frequency sending and receiving device, provides audio frequency transceiver to be connected with described service;
Client's Pneumatic pipe forwarder sending and receiving device, it and described service provide Pneumatic pipe forwarder sending and receiving device to be connected, and this stream oriented device is sent and reception one forwarder with pneumatic mode by a transfer canal between described client station and service provider station.
101, a transaction system, is characterized in that, comprising: pipeline transmitting device and network system, wherein:
Described pipeline transmitting device comprises pipeline client and pipe service end, connects between described pipeline client and pipe service end with pipeline;
Described network system comprises networking client and network service end, connects between described networking client and network service end with network.
102, according to the transaction system described in claim 101, it is characterized in that,
Described pipeline transmitting device is used for handling transmission in kind, and described network system is used for handling data service.
103, according to the transaction system described in claim 102, it is characterized in that, described networking client comprises:
Client data occurs and transmitting apparatus, for generation of client data, and described client data is sent to service end receiving equipment;
Client data receiving equipment, for receive service end data occur and transmitting apparatus produce and the service end data sent.
104, according to the transaction system described in claim 102, it is characterized in that, described network service end comprises:
Service end data occur and transmitting apparatus, for generation of service end data, and described service end data are sent to client data receiving equipment;
Service end data receiver, for receive client data occur and transmitting apparatus produce and the client data sent.
105, according to the transaction system described in claim 104, it is characterized in that, described client, data occur and transmitting apparatus and/or described service end, and data occur and transmitting apparatus comprises respectively: data entry device, data processing equipment, data generating apparatus and/or data transmitting equipment.
106, the transaction system according to claim 104 or 105, is characterized in that, described client data receiving equipment and/or service end, and data receiver comprises respectively: data display equipment and/or data processing equipment.
107, according to the transaction system described in claim 104, it is characterized in that, described client data occurs and transmitting apparatus comprises the generation of business request for data and transmitting element, for generating business request for data, and described business request for data is sent to the service system of network service end, or by the service system of the direct logging in network service end of described mobile terminal, incoming traffic request msg in the service system of described network service end.
108, according to the transaction system described in claim 107, it is characterized in that, described business request for data occurs and transmitting element comprises mobile terminal or PC computer.
109, according to the transaction system described in claim 108, it is characterized in that, described business request for data comprises: transacting business is queued up application, the type of service that handle, at least one item wanted in the time of transacting business, the e commerce transactions document filled in advance.
110, according to the transaction system described in claim 104, is characterized in that, described service end data receiver comprises: service access unit, the service system of the direct access network service end of the customer service request for being sent by networking client.
111, the transaction system according to claim 104 or 105, is characterized in that, described client data occurs and transmitting apparatus and/or described service end data occur and transmitting apparatus includes data generating apparatus.
112, according to the transaction system described in claim 111, it is characterized in that, described data generating apparatus comprises:
Service provides video camera, is connected with the display of described networking client, for obtaining the image information of service end, and described image information is sent to the display of described networking client;
Service provides audio frequency sending and receiving device, is connected with client's audio frequency sending and receiving device, for carrying out speech exchange between networking client and network service end;
Client's video camera, with the display of described network service end, for obtaining the image information of client, and will
Described image information sends to the display of described network service end.
113, the transaction system according to any one of claim 108-111, is characterized in that, described network service end also comprises:
Business request for data authentication ' unit, for carrying out certification to described business request for data, after certification is passed through, notifies that described pipe service end and described pipeline client handle in kind transmission.
114, the transaction system according to claim 106 or 112, is characterized in that, described data generating apparatus has related software and runs.
115, according to the transaction system described in claim 112, it is characterized in that, described related software handles software for settling accounts software or accounting processing software or financial business.
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115. one kinds of remote teller system transmission methods, is characterized in that, the receiving and transmitting control devices of remote teller system client has automatic blocking function, when off working state, and described receiving and transmitting control devices automatic blocking.
116. remote teller system transmission methods as described in claim 115, is characterized in that, described automatic blocking adopts electromagnetism locking or mechanical locking.
117. one kinds of remote teller system transmission methods, is characterized in that, adopt video security monitoring in the receiving and transmitting control devices of remote teller system operation use procedure, to monitor the overall process that teller and client operate use.
118. remote teller system transmission methods as described in claim 117, is characterized in that, described video security monitoring comprises monitoring and replay image two parts in real time.
119. remote teller system transmission methods as described in claim 117, is characterized in that, comprise at least one video generator, and it is external that described video generator is arranged on that client cannot stop.
120. remote teller system transmission methods as described in claim 119, it is characterized in that, described video generator is with the covert of built-in vibrational power flow in client.
121. one kinds of remote teller system transmitting devices, is characterized in that, the receiving and transmitting control devices of remote teller system client is provided with self-locking device, in order to receiving and transmitting control devices described in the automatic blocking when off working state.
122. remote teller system transmitting devices as described in claim 121, it is characterized in that, also comprise an inductor, described inductor is connected with described self-locking device, uses described receiving and transmitting control devices in order to determine whether client.
123. remote teller system transmitting devices as described in claim 122, it is characterized in that, described inductor is any one in distance-sensor, infrared inductor, travel switch.
124. remote teller system transmitting devices as described in claim 122, it is characterized in that, described inductor is video generator.
125. remote teller system transmitting devices as described in claim 124, is characterized in that, described video generator with the covert of built-in vibrational power flow in client, 15-25 centimetre above distance client.
126. as arbitrary in claim 121-125 as described in remote teller system transmitting device, it is characterized in that, also comprise control device, described control device controls described self-locking device action, with receiving and transmitting control devices described in locking.
127. remote teller system transmitting devices as described in claim 126, it is characterized in that, described control device communication connects an inductor, and by described inductor input control signal.
128. remote teller system transmitting devices as described in claim 127, is characterized in that, described inductor is any one in distance-sensor or infrared inductor or travel switch or proximity switch.
129. remote teller system transmitting devices as described in claim 127, it is characterized in that, described inductor is video generator.
130. remote teller system transmitting devices as described in claim 129, is characterized in that, described video generator with the covert of built-in vibrational power flow in client, 15-25 centimetre above distance client.
131. remote teller system transmitting devices as described in claim 126, it is characterized in that, described control device manually operates input control signal.
132. one kinds of safe transmission devices, comprise transmitter and transmitter, it is characterized in that, also comprise mark and identity recognizer, described mark is arranged on described transmitter, for associating with transmitter; Described identity recognizer is arranged on described transmitter, automatically opens close to during described transmitter for make mistakes alarm or described transmitter of described transmitter.
133. safe transmission devices as described in claim 132, is characterized in that, automatic blocking during described transmitter when described transmitter is put well.
134. one kinds of self-locking devices, be applied to cabinet door, it is characterized in that, comprise an electric control gear, described electric control gear is connected with door or door-hinge, is in closed condition for driving gate.
135. as described in claim 134 self-locking device, it is characterized in that, described electric control gear is electric device or electromagnet or motor or servomotor.
136. one kinds of self-locking devices, be applied to cabinet door, it is characterized in that, comprise a servomotor, described servomotor connects the door-hinge of described cabinet door, for driving the open and close of described cabinet door, described servomotor also locks the door-hinge of described cabinet door according to setting instruction or input instruction, thus makes described cabinet door be in closed condition.
137. self-locking devices as described in claim 136, it is characterized in that, described servo motor output shaft is connected with described door-hinge by an adapter sleeve, described adapter sleeve is provided with chute, on described door-hinge, correspondence is provided with protruding post, described protruding post card fits in described chute, to limit the action of door-hinge described in described driven by servomotor.
138. self-locking devices as described in claim 136, it is characterized in that, described servomotor communication connects a timer, to limit the working time that described private takes motor.
139. self-locking devices as described in claim 136, it is characterized in that, described servomotor communication connects an inductor, and controls described servomotor action by the signal of this inductor.
140. self-locking devices as described in claim 139, it is characterized in that, described inductor is any one in distance-sensor, infrared inductor, travel switch.
141. self-locking devices as described in claim 139, it is characterized in that, described inductor is video generator.
142. as arbitrary in claim 136-139 as described in self-locking device, it is characterized in that, also comprise control device, described control device controls described servomotor action, with cabinet door described in locking.
143. self-locking devices as described in claim 142, it is characterized in that, described control device communication connects an inductor, and by described inductor input control signal.
144. self-locking devices as described in claim 143, it is characterized in that, described inductor is any one in distance-sensor, infrared inductor, travel switch.
145. self-locking devices as described in claim 143, it is characterized in that, described inductor is video generator.
146. self-locking devices as described in claim 142, it is characterized in that, described control device manually operates input control signal.
147. self-locking devices as described in claim 136, it is characterized in that, described cabinet door is tabular.
148. self-locking devices as described in claim 136, it is characterized in that, described cabinet door is arc-shaped.
149. self-locking devices as described in claim 136, is characterized in that, described cabinet door are also provided with door-plate lock.
150. one kinds of financing devices, it is characterized in that, comprise a robot, described robot is arranged on client, for managing money matters information with customer communication, and records financing information.
151. one kinds financing devices, it is characterized in that, comprise financing suggestion device and financing introduce device.
152. one kinds of financing devices, is characterized in that, comprise financing sale apparatus.
153. financing devices as described in claim 152, it is characterized in that, comprise a robot, described robot is arranged on client, for managing money matters information with customer communication, and records financing information.
154. financing devices as described in claim 153, it is characterized in that, described financing suggestion device is connected with a transmission system, and described financing is introduced device and is arranged in described robot.
155. financing devices as described in claim 151 or 152, is characterized in that, at least comprise a selective recording software.
156, a method of commerce, is characterized in that, comprising:
One foreground is connected with multiple or multiple background service generator; Backstage is used for providing electronics or personnel's guide service for foreground; Or the transactional services of physical product.
157, a method of commerce, is characterized in that, comprising:
Described multiple background service generator is respectively audio frequency and video or network or physical transport.
158, a method of commerce, is characterized in that, comprising:
Described physical transport is transmission pipeline device.
Physics is provided
Bank cashier receives the deposit of depositor;
Described deposit is counted by least two counting unit simultaneously.
159, a bank large backstage structure, is characterized in that, comprising:
At least one master control set;
At least 2 paper money counters, described paper money counter communication connects described master control set;
At least one display, described display communication connects described master control set.
160, according to the large backstage structure of the bank described in claim 159, it is characterized in that, described master control set controls described multiple stage paper money counter and completes multiple processing scheme, as automatically separated after finding doubtful paper money and continuing to check or stop after wait processes to continue to check, described master control set statistics multiple stage paper money counter result, and shown by described display.
161, a bank large backstage structure, is characterized in that, comprising:
Financing process record device, the communication of described financing process record device connects described master control set;
Wherein said financing prompting device is managed money matters accordingly in order to prompt for client, and described financing process record device is in order to be recorded as the process of client's financing.
162, according to the large backstage structure of the bank described in claim 161, it is characterized in that, described master control set controls described multiple stage paper money counter and completes multiple processing scheme, when finding there being paper money counter doubt paper money or get stuck, described master control set still can add up other paper money counter result, and is shown by described display; When having the doubtful paper money of separate unit paper money counter discovery or issue handling of getting stuck is complete, the quantity of this paper money counter is walked by master control set statistics, is accumulated in sum.
163, according to the large backstage structure of the bank described in claim 161, it is characterized in that, described in be shown as multiple stage display, be connected on master control set, can be separately positioned on client and bank end, for showing paper money counter result.
164, according to the large backstage structure of the bank described in claim 161, it is characterized in that, described master control set controls described multiple stage paper money counter and completes multiple processing scheme, and described processing scheme is the numeral that statistics paper money counter is handled well.
165, according to the large backstage structure of the bank described in claim 161, it is characterized in that, described master control set controls described multiple stage paper money counter and completes multiple processing scheme, described processing scheme is the numeral handled well of statistics paper money counter, described in handle the numeral of numeral for checking the cash of putting on paper money platform that is over or artificial judgment accreditation well.
When finding there being paper money counter doubt paper money or get stuck, described master control set still can add up other paper money counter result, and is shown by described display; When having the doubtful paper money of separate unit paper money counter discovery or issue handling of getting stuck is complete, the quantity of this paper money counter is walked by master control set statistics, is accumulated in sum.
166, a bank foreground structure, is characterized in that, comprise financing prompting device and financing process record device, described financing process record device communication connects the master control set on bank backstage; Described financing prompting device is managed money matters accordingly in order to prompt for client, and described financing process record device is in order to be recorded as the process of client's financing.
167, a remote teller system, is characterized in that, comprises the transmitting device described in aforementioned any one claim, safe transmission device, self-locking device, financing device, bank's large backstage structure and bank's foreground structure.
168, according to the remote teller system described in claim 167, it is characterized in that, the electronic data of foreground customer self service system client typing can directly be sent on the service terminal machine of bank cashier, and shows;
The statistical number of backstage multiple stage paper money counter, can directly show on the service terminal display of bank cashier;
Both can automatic comparison.
Automatically process after comparison.
169, according to the remote teller system described in claim 167, it is characterized in that, backstage teller notes abnormalities can upstream transmission money case.
170, a remote teller system, is characterized in that,
Comprise a robot, be connected with each service module, for finishing man-machine interaction, realize handling of every business.
171, transaction system according to claim 28, is characterized in that, the second described voice and video assembly, is arranged on local business ground, or is arranged on nonlocal centralized management center, for managing multiple site.
172, transaction system according to claim 28, is characterized in that, the second described voice and video assembly, is separately positioned on local business ground, or arranges nonlocal centralized management center, for managing multiple site;
When being located at nonlocal centralized management center, during for managing multiple site, the second described voice and video assembly is connected with the service network of more than at least 2 respectively.
173, the transaction system according to claim 28 or 172, is characterized in that, the second described voice and video assembly has multiple;
Described multiple the second described voice and video assembly is connected with the first voice and video assembly, and when the first voice and video assembly is called out, system automatically can be distributed to an idle second voice and video assembly connection and carries out communication.
174, a method of commerce, is characterized in that, comprising:
One foreground is connected with multiple or multiple background service generator; Backstage is used for providing electronics or personnel's guide service for foreground, or the transactional services of physical product.
175, according to the method for commerce described in claim 174, it is characterized in that, comprising:
Described multiple background service generator comprises audio frequency and video or network or physical transport.
176, according to the method for commerce described in claim 174, it is characterized in that, described physical transport is transmission pipeline device,
Bank cashier receives the deposit of depositor by described transmission pipeline device;
Described deposit is counted by least two counting unit simultaneously.
Said method of the present invention, system, device or equipment, can the bank cashier method of commerce of efficient quick.
177, the method on the large backstage of bank, is characterized in that, comprising:
At least one master control set;
At least 2 paper money counters, described paper money counter communication connects described master control set;
At least one display, described display communication connects described master control set;
Paper money counter counting normal termination by the counting result of the machine statistics sum in and show.
The method on the large backstage of the bank 178, according to 177, is characterized in that,
The duty of each paper money counter is simultaneously displayed on the display of master control set.
The method on the large backstage of the bank 179, according to 177, is characterized in that,
Counting result is directly sent on the terminal of bank backstage teller operation, to reduce the manual typing of teller.
The method on the large backstage of the bank 180, according to 77, is characterized in that,
Paper money counter find doubt coin time, automatic sorting or shut down after manual sorting process; Continue after process to check.
Having checked backsight is normal termination.
181, according to the method for commerce described in claim 174, it is characterized in that, comprising: have at least background work personnel can the application apparatus on direct control foreground.
182, a method of commerce, is characterized in that, comprising:
Data can directly be sent on the terminal of bank backstage teller operation, to reduce the manual typing of teller by described self-service single system of filling out.
183, a method of commerce, is characterized in that, comprising:
Remote transmitting device;
Comprise teller and hold computer installation, comprise the shown teller being provided with acknowledgement key and hold computing machine logging data display equipment, be arranged on client, hold computing machine to be connected with teller; After seeing that teller holds input results for client, determine whether correct; After correct, teller's end carries out next step accounting processing.
184, a method of commerce, is characterized in that, comprising:
All clients containing physical transport are equipped with the service system of long-distance video audio service.
185, a method of commerce, is characterized in that, comprising:
All clients containing physical transport are equipped with the service system of the video/audio service of remote handle.
186, a method of commerce, is characterized in that, comprising:
The service system that client containing AM/BAM physical transport is provided with the video/audio service of remote handle handles digital account business;
In kind by pipeline transmission.
187, a method for transaction, its feature is:
Comprise one and self-servicely fill out single device;
One line-up device; Both electrical connections, filling out list for first self-service, according to filling out single levels of clients and service request, carrying out the arrangement business handling order of seats.
188, according to the method for commerce described in claim 187, its feature is:
Self-servicely fill out single device and the pattern of former client's hand filling is become touch screen mode or fast swipes the card, automatically print associated documents according to class of business.
189, according to the method for commerce described in claim 188, its feature is:
Self-service electronic information of filling out single device is pushed to teller terminal by Quick Response Code or network mode.
190, according to the method for commerce described in claim 188, its feature is:
Self-servicely fill out single device and be electrically connected with bank teller terminal.
191, a method for transaction, its feature is:
Backstage multiple stage paper money counter concurrent working, and show all counting processes in client.
192, a method for transaction, its feature is:
Comprise a payment device, be arranged on foreground or backstage; Be electrically connected with bank teller terminal, pay for the article of paying that teller handles by result of paying receiving teller's transacting business.
193, according to the method for commerce described in claim 192, its feature is:
Described payment device is prestored to wait to pay the device of article.
194, a method for transaction, its feature is:
Comprise a dispenser, be arranged on foreground or backstage; Be electrically connected with bank teller terminal,
The article of paying that teller handles by result of paying for receiving teller's transacting business are paid;
Or for pointing out the storeroom of article.
195, according to the method for commerce according to claim 192 or 194, its feature is:
See that list can pay corresponding dispensing.
196, a method for transaction, its feature is:
Backstage comprises: in order to improve whole efficiency,
Two operating personnel can conclude the business with any foreground client at any time;
The concurrent working of multiple stage high-speed note-checking machine, and be presented at all counting processes of client;
Backstage teller terminal automatic reception customer data;
The goods storage device of providing and delivering timely.
197, a method for transaction, its feature is:
Foreground comprises: for improving the efficiency of overall coordination;
The quick service facility of authentication.
198, a method for remote teller transaction, its feature is:
The remote teller system terminal of self-help operation and client are provided with movable door or operation room, and described door forms for door during unmanned the operating space that client is independent, close; When having bank clerk on duty, door can move to client and can be exposed to outer place completely, is convenient to client and exchanges with bank clerk.
199, according to the method for commerce according to claim 198 and claim 33, its feature is: described door or described operation room are:
Collapsible collapsible or removable.
200, according to the method for commerce described according to claim 198, its feature is:
Described door is swingable door, and for when client enters service area, door automatic swing is to forming the operating space that client is independent, close, and energy locking.
201, according to the method for commerce described according to claim 198, its feature is:
When client judges safe, or when having a human attendance, opening-wide state can be parked in by door capable of being opened.
202, a device for remote teller transaction, its feature is:
The remote teller system terminal of self-help operation and client comprise door, are articulated in client place, and for when client enters service area, door forms by swinging the operating space that client is independent, close, and can locking.
203, a kind of method of control box automatic blocking: it is characterized in that:
Lock is electronic lock, closes detected, opens and uses signal specific to open (as magnetic card is opened).
204, a method of commerce, is characterized in that, comprising:
Above-mentioned each claim splits all arbitrarily, reconfigures together, forms new assembled scheme, each other or electrical connection.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is the schematic flow sheet of a kind of bank cashier method of commerce of the embodiment of the present invention;
Fig. 2 is the frame structure schematic diagram of a kind of bank cashier transaction system of the embodiment of the present invention;
Fig. 3 is the structural representation of bank cashier transaction system one embodiment of the present invention;
Fig. 4 is the structural representation of another embodiment of bank cashier transaction system of the present invention;
Fig. 5 is the schematic flow sheet of a kind of bank cashier method of commerce of the embodiment of the present invention;
Fig. 6 is the structural representation of a kind of bank cashier transaction system of the embodiment of the present invention;
Fig. 7 is a kind of schematic flow sheet automatically filling out folk prescription method of the embodiment of the present invention;
Fig. 8 is a kind of frame structure schematic diagram automatically filling out single device embodiment of the present invention;
Fig. 9 is a kind of frame structure schematic diagram automatically filling out single another embodiment of device of the present invention;
Figure 10 is the frame structure schematic diagram of a kind of transaction system one of the present invention embodiment;
Figure 11 is the schematic flow sheet of reserving method one embodiment at a kind of business seat of the present invention;
Figure 12 is the frame structure schematic diagram of reservation system one embodiment at a kind of business seat of the present invention;
Figure 13 is the frame structure schematic diagram of business seat determining unit in the reservation system at a kind of business seat of the embodiment of the present invention;
Figure 14 is the frame structure schematic diagram of another embodiment of reservation system at a kind of business seat of the present invention;
Figure 15 is the structural representation of comprehensive counter one embodiment of the present invention;
Figure 16 is the structural representation of Pneumatic transmission equipment one embodiment of the present invention;
Figure 17 is the structural representation of service providing end in another embodiment of Pneumatic transmission equipment of the present invention;
Figure 18 is the schematic flow sheet of method one embodiment of a kind of transaction of the present invention;
Figure 19 is the schematic flow sheet of another embodiment of method of a kind of transaction of the present invention;
Figure 20 is the schematic flow sheet of another embodiment of method of a kind of transaction of the present invention;
Figure 21 is the schematic flow sheet of the another embodiment of method of a kind of transaction of the present invention;
Figure 22 is the frame structure schematic diagram of a kind of transaction system one of the present invention embodiment;
Figure 23 is the frame structure schematic diagram of a kind of another embodiment of transaction system of the present invention;
Figure 24 is the frame structure schematic diagram of a kind of another embodiment of transaction system of the present invention;
Figure 25 is the frame structure schematic diagram of a kind of another embodiment of transaction system of the present invention;
Figure 26 is the frame structure schematic diagram of a kind of another embodiment of transaction system of the present invention;
Figure 27 is the structural representation of pneumatic transmission pipeline in another embodiment of a kind of transaction system of the present invention;
Figure 28 is the structural representation of a kind of another embodiment of transaction system of the present invention;
Figure 29-Figure 34 is the structural representation of the first embodiment of self-locking device of the present invention;
Figure 35-Figure 40 is the structural representation of self-locking device the second embodiment of the present invention;
Figure 41 is the mounting structure schematic diagram of video generator of the present invention;
Figure 42 and Figure 43 is bank of the present invention large backstage structural representation;
Figure 44 is bank of the present invention foreground structural representation.
Figure 45 is bank of the present invention foreground isolating door open mode schematic diagram.
Figure 46 is bank of the present invention foreground isolating door closure state schematic diagram.
embodiment
Below in conjunction with accompanying drawing to embodiment of the present invention bank cashier method of commerce and system and automatically fill out folk prescription method and device is described in detail.
Should be clear and definite, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making other embodiments all obtained under creative work prerequisite, belong to the scope of protection of the invention.
Shown in Fig. 1, a kind of bank cashier method of commerce of the embodiment of the present invention, comprises step:
S10, bank cashier receive the deposit of depositor;
S11, described deposit to be counted by least two counting unit simultaneously.
The present embodiment and the counting described in following embodiment comprise the process counted the banknote of a mistake, and the banknote number remembered can be shown by display device.According to described at least two counting unit display put banknote summation can obtain the total deposit of the depositor received by bank cashier.
The bank cashier method of commerce that the embodiment of the present invention provides, after deposit due to bank cashier reception depositor, described deposit is counted by least two counting unit simultaneously, improves counting efficiency, shorten the time that depositor waits for, make deposit at bank business efficient quick more.
For the ease of obtain fast at least two counting unit put the number of banknote, preferably, described bank cashier method of commerce, also comprise by described at least two counting unit put banknote number carry out automatically cumulative step.
In described bank cashier method of commerce, the deposit of the depositor that bank cashier receives, after being counted by least two counting unit simultaneously, by least two counting unit the number of banknote put by the total value wanting to deposit of the depositor received by bank cashier can be obtained after artificial or automatically cumulative.If depositor has no objection to this total value, after namely depositor confirms this total value, bank cashier end just can according to described at least two counting unit put banknote number summation revise depositor's account and/or the cash account of described depositor in bank.
Modify to depositor's account and/or cash account, the mode manual by bank cashier is carried out.Preferably, this amendment is undertaken by automatic mode, that is: in aforesaid bank cashier method of commerce, at least two counting unit described in described basis put banknote number summation amendment bank in depositor's account of described depositor and/or cash account comprise: depositor and/or bank cashier to described at least two counting unit put banknote number confirm after, according to described at least two counting unit put banknote number summation automatically revise depositor's account and/or the cash account of described depositor in bank.
By above-mentioned automatic mode, depositor's account and/or cash account are modified, the speed of business processing can not only be improved, and decrease manually input produce the possibility of mistake.
In aforesaid bank cashier method of commerce, the deposit that described bank cashier receives depositor comprises: bank cashier receives the deposit of depositor by counter window; Or bank cashier receives the deposit of depositor by pneumatic transmission pipeline.
The benefit of deposit that bank cashier receives depositor by pneumatic transmission pipeline is: the teller of bank is held and client hold between can larger distance be set, the teller being convenient to bank holds and is located in safe confined chamber, ensure that the security of cash of bank.
In aforesaid bank cashier method of commerce, described deposit is counted by least two counting unit simultaneously and comprises: described deposit is manual or be automatically divided at least two parts; Described at least two parts of deposits are put at least two counting unit count simultaneously.
Shown in Fig. 2, the embodiment of the present invention also provides a kind of bank cashier transaction system, comprising: at least two counting unit 10, and be arranged on same bank cashier 11 place, the deposit for the depositor received this bank cashier 10 counts simultaneously.Each counting unit 10 wherein can adopt paper money counter of the prior art to realize.Be described to be provided with two counting unit 10 at same bank cashier 11 in the present embodiment.
The bank cashier transaction system that the embodiment of the present invention provides, owing to arranging at least two counting unit 10 counted for the deposit of the depositor received this bank cashier 11 at same bank cashier 11 place simultaneously, like this, after bank cashier 11 receives the deposit of depositor, described deposit can be counted by least two counting unit 10 simultaneously, improve counting efficiency, shorten the time that depositor waits for, make deposit at bank business efficient quick more.
Shown in Fig. 2, for the ease of obtain fast at least two counting unit 10 put the number of banknote, preferably, described bank cashier transaction system, also comprise counting summing elements 12, described counting summing elements 12 is connected with described at least two counting unit 10 respectively, for by described at least two counting unit 10 put banknote number automatically add up.
In described bank cashier transaction system, the deposit of the depositor that bank cashier receives, after being counted by least two counting unit simultaneously, by least two counting unit the number of banknote put by the total value wanting to deposit of the depositor received by bank cashier can be obtained after artificial or automatically cumulative.If depositor has no objection to this total value, after namely depositor confirms this total value, bank cashier end just can according to described at least two counting unit put banknote number summation revise depositor's account and/or the cash account of described depositor in bank.
Modify to depositor's account and/or cash account, the mode manual by bank cashier is carried out.Shown in Fig. 2, preferably, this amendment is undertaken by automatic mode, that is: also comprise in aforesaid bank cashier transaction system: account revises unit 13 automatically, described account is automatically revised unit 13 and is connected with described counting summing elements 12, and be associated with depositor's account of depositor described in bank and/or cash account, for after receiving the instruction of amendment account, according to described counting summing elements 12 add up described at least two counting unit 10 put the number summation of banknote, depositor's account of described depositor and/or cash account in amendment bank automatically.
Automatically revise unit by above-mentioned account automatically to revise depositor's account and/or cash account, the speed of business processing can not only be improved, and decrease manually input produce the possibility of mistake.
Shown in Fig. 3, an embodiment of bank cashier transaction system of the present invention comprises: operating terminal a, as computer, is arranged on bank cashier b place, and is connected with the cash-access operation system of bank inside; At a bank cashier b place, an operating terminal a is set usually; At least two counting unit c, as two, three or four counting unit, be arranged on same bank cashier b place, the deposit for the depositor received this bank cashier b counts simultaneously; Described at least two counting unit b are all connected with described operating terminal a.
Each counting unit wherein can adopt paper money counter of the prior art to realize, and each counting unit is connected by USB interface or eSATA interface with between operating terminal.
The deposit of the depositor that bank cashier receives, after being counted by least two counting unit simultaneously, by at least two counting unit the number of banknote put automatically add up in operating terminal, the total value wanting to deposit of the depositor received by bank cashier can be obtained.After depositor confirms this total value, the instruction of amendment account can be sent to described operating terminal, described operating terminal, after receiving amendment account instruction, puts the number summation of banknote according to described at least two counting unit institute, automatically revise depositor's account and/or the cash account of described depositor in bank.
In the present embodiment at least two counting unit the cumulative of number of banknote that put carry out in operating terminal.But the present invention is not limited thereto, also can be as shown in Figure 4, described in making, at least two counting unit are connected with a counting totalizer d respectively, this counting totalizer d is connected with operating terminal a again, send operating terminal a to after the number of the banknote that at least two counting unit institute put by counting totalizer d carries out adding up, the operating load of operating terminal can be alleviated like this.
After depositor wants the total value of depositing to confirm to oneself, bank cashier can send the instruction of amendment account to described operating terminal.But the present invention is not limited thereto, in other embodiments of the invention, after operating terminal also can want the confirmation of the total value of depositing as the push button signalling confirmed to oneself receiving depositor, depositor's account of described depositor and/or cash account in automatic amendment bank, or operating terminal is receiving after bank cashier to want the confirmation of the total value of depositing as the push button signalling confirmed to depositor, depositor's account of described depositor and/or cash account in amendment bank automatically.In this case, the instruction of described amendment account be depositor or bank cashier to described at least two counting unit put banknote the signal that confirms of number.
Another embodiment of bank cashier transaction system of the present invention is substantially identical with previous embodiment, difference is, bank cashier transaction system described in the present embodiment, be provided with at least two described operating terminals at same bank cashier place, and have at least a described operating terminal be connected with described at least two counting unit.
Wherein, the depositor that different operating terminals is stood for different client provides service.Like this, same bank cashier, in certain hour section, can operate multiple stage operating terminal simultaneously, is the serve at multiple client station simultaneously, saves the operation cost of bank while improving efficiency of service.
Shown in Fig. 5, the embodiment of the present invention also provides a kind of bank cashier method of commerce, comprises step:
Bank card containing depositor's information inserts in the card reader being located at client's end by S20, depositor;
S21, depositor's account to be confirmed;
S22, confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
The bank cashier method of commerce that the embodiment of the present invention provides, except S20 step unlike the prior art except, other step S21 and S22 is same as the prior art.
The bank cashier method of commerce that the embodiment of the present invention provides, Card Reader operation is completed because the bank card containing depositor's information can insert in the card reader being located at client's end by depositor, do not need as the transaction of traditional bank cashier, by depositor, bank card is passed to bank cashier, the bank card of depositor is inserted into by bank cashier the card reader being located at bank cashier end again to complete Card Reader and operate, save the passing time of bank card between depositor and bank cashier, the business that bank is provided efficient quick more.
In aforementioned bank cashier method of commerce embodiment, client's end can be arranged on the opposite of bank cashier as existing lobby, also can be arranged on one end of Pneumatic pipe transmission system, the other end of Pneumatic pipe transmission system is arranged on teller's end of bank.In the case of the latter, the card reader that the bank card insertion containing depositor's information is located at client's end comprises by described depositor: depositor, by the bank card containing depositor's information, inserts and is located in the card reader at Pneumatic pipe transmission system client station place.
In aforementioned bank cashier method of commerce embodiment, it is described after confirmation depositor account exists and be effective, bank counter staff comprises for depositor handles related service: after the operation system of bank confirms the existence of depositor's account and be effective, be positioned at the bank cashier that client holds opposite, aspectantly can handle related service for depositor, as deposit, withdraw the money or transfer accounts; Also can be after the operation system of bank confirms the existence of depositor's account and be effective, be positioned at the bank counter staff of Pneumatic pipe transmission system service provider station, received by Pneumatic pipe or transmit the article relevant with business to depositor.
Shown in Fig. 6, the embodiment of the present invention also provides a kind of bank cashier transaction system, comprising: client holds 20, is located at the position that depositor can accept to serve; Card reader 21, is located at described client end, for reading the information of the bank card of depositor; Service providing end 22, for confirming depositor's account, confirmation depositor account exist and effectively after, bank counter staff handles related service for depositor.
Because client's end that can accept depositor to serve is provided with card reader, bank card containing depositor's information can insert in the card reader being located at client's end and complete Card Reader operation by such depositor, do not need as the transaction of traditional bank cashier, by depositor, bank card is passed to bank cashier, the bank card of depositor is inserted into by bank cashier the card reader being located at bank cashier end again to complete Card Reader and operate, save the passing time of bank card between depositor and bank cashier, the business that bank is provided efficient quick more.
In aforementioned bank cashier transaction system embodiment, client's end can be arranged on the opposite of bank cashier as existing lobby, is also arranged on one end of Pneumatic pipe transmission system, and the other end of Pneumatic pipe transmission system is arranged on teller's end of bank.Shown in Fig. 6, described bank cashier transaction system also comprises pneumatic transmission pipeline 22, and one end of described pneumatic transmission pipeline 22 is located at described client and holds 20, and the other end is located at described service providing end 22; Be positioned at the bank counter staff that client holds the depositor of 20 and is positioned at service providing end 22, receive or transmit the article such as bill relevant to business or cash by pneumatic transmission pipeline 22 each other.
Shown in Fig. 7, the embodiment of the present invention also provides one automatically to fill out folk prescription method, comprises step:
S30, receive that client fills in certain type document fill out single request, what as received, client filled in certificate of deposits or withdrawal form fills out single request;
S31, fill out single request according to client, generate the inchoate instrument of respective type and shown on a display screen;
S32, receive that client inputs in described inchoate instrument fill out single information, as by information such as the inputting interface such as touch-screen or keyboard input name in an account book, account and deposit or the numbers of withdrawing the money;
S33, document client being filled in information are printed and/or are sent by the form of e-file.Client can handle corresponding service to sales counter by hand-held printed document, and client also can sign in advance or stamped signature on the document printed.
What the embodiment of the present invention provided fills out folk prescription method automatically, single request can be filled out according to client, generate the inchoate instrument of respective type and shown on a display screen, and document client being filled in information is printed and/or is sent by the form of e-file, improve and fill out single-action rate, and can complete in advance before client to sales counter transacting business and fill out list, the business that bank is provided efficient quick more.
Automatically fill out in folk prescription method aforesaid, further, describedly fill out single request according to client, generate the inchoate instrument of respective type and give display on a display screen and comprise: that fills in certain type document according to client fills out single request, the inchoate instrument template of the respective type that Automatically invoked prestores also is shown on a display screen.By the mode directly called, the speed that inchoate instrument generates can be improved.
Further, aforesaidly automatically fill out folk prescription method, also comprise step: at the inchoate instrument generating respective type and show on a display screen time, automatically generate queuing sequence number in the pre-position of described inchoate instrument.Do not need the number of getting machine place to get queuing sequence number again, make business formality easier, efficiency is higher.
For the ease of the type of service that teller understanding client as far as possible early will handle, for processing the ready work of this business, preferably, described fills out folk prescription method automatically, also comprises step: document client being filled in information at the operating terminal of bank cashier as computer is shown.
Further, described document client being filled in information gives display and comprises on the operating terminal of bank cashier: when certain teller adopts device of calling out the numbers to call the queuing sequence number that described document template generates automatically, client is filled in information and the document with this queuing sequence number is shown on the operating terminal of this teller.Like this, go to the gap of teller window client from wait, teller can separate the type of service that client will handle in advance, and is the ready work of this business of process, improves business processing efficiency.
Shown in Fig. 8, the embodiment of the present invention also provides one automatically to fill out single device, comprising: user interaction unit 30, for customer interaction information, as provided operation instruction for client and providing interface for customer input information; Document generation unit 31, for filling out single request according to client, generates corresponding inchoate instrument; Display unit 32, is shown for the inchoate instrument generated by described document generation unit; Print or transmitting element 33, the document for client being filled in carries out printing and/or being sent by the form of e-file.
What the embodiment of the present invention provided fills out single device automatically, single request can be filled out according to client, generate the inchoate instrument of respective type and shown on a display screen, and document client being filled in information is printed and/or is sent by the form of e-file, improve and fill out single-action rate, and can complete in advance before client to sales counter transacting business and fill out list, the business that bank is provided efficient quick more.
Shown in Fig. 9, further, described document generation unit 31 comprises: document template memory module 310, for storing blank document template; Document template calling module 311, fills out single request for what fill in certain type document according to client, from described document template memory module, calls corresponding document template.By the mode directly called, the speed that inchoate instrument generates can be improved.
Further, described document generation unit 31 comprises: serial number gencration module 312, generates queuing sequence number for the automatic pre-position at described inchoate instrument.After client takes printing or the document that prints of transmitting element, also just had the sequence number of queuing up, do not need the number of getting machine place to get queuing sequence number again, make business formality easier, efficiency is higher simultaneously.
Further, describedly automatically fill out single device and also comprise: document transmitting element 34, for receive send signal time, the operating terminal that document client filled in is sent to certain teller shows.
Preferably, this transmission signal is associated with the device of calling out the numbers of business hall, when certain teller adopts device of calling out the numbers to call the queuing sequence number that described document template generates automatically, also namely certain teller press device of calling out the numbers call out the numbers button time, trigger described document transmitting element, the operating terminal that document client filled in is sent to this teller shows simultaneously.Like this, go to the gap of teller window client from wait, teller can separate the type of service that client will handle in advance, and is the ready work of this business of process, improves business processing efficiency.
Referring to Figure 10, the embodiment of the present invention also provides a kind of transaction system, comprising: at least one Possum 1, for the self-help operation of client in the enterprising industry business of described Possum 1; Backstage, is connected with at least one Possum 1 described, for providing operational assistance and/or director information for described client.
Wherein, described Possum can be self-service ATM, automatically fills out single device etc.
The embodiment of the present invention, can provide assistance and/or director information by backstage to the client carrying out self-help operation on Possum, be convenient to client and carry out self-service business operation quickly smoothly.
Aforementioned transaction system one embodiment, optionally, also comprises: the first voice and video assembly (not shown), is arranged at least one Possum place described; Second voice and video assembly (not shown), be arranged on described backstage place, described second voice and video assembly is connected with described first voice and video assembly, the staff at described backstage place by described first voice and video assembly and the second voice and video assembly for described client provides operational assistance and/or director information.
Aforementioned transaction system one embodiment, alternatively, described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Backstage, wherein said site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one.
Referring to Figure 10, aforementioned transaction system one embodiment, alternatively, backstage, described site is connected with at least one in described Possum 1 by Pneumatic pipe 2; Described client can handle related service with the staff on backstage, described site by described Pneumatic pipe.
Aforementioned transaction system one embodiment, alternatively, is provided with at least one comprehensive counter district in described business site, be provided with at least one Possum described in each comprehensive counter district.
Aforementioned transaction system one embodiment, alternatively, described comprehensive counter district comprises the operation room of an all round closure, described operation room is provided with the entrance for client's turnover, is provided with a body in described porch.
Aforementioned transaction system one embodiment, alternatively, is provided with operation indicating device in described operation room, for the Possum of pointing out client's selecting properly of entering described operation room suitable.
A kind of method of commerce of the embodiment of the present invention, comprising:
Be positioned at the staff on backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
The embodiment of the present invention, can provide assistance and/or director information by backstage to the client carrying out self-help operation on Possum, be convenient to client and carry out self-service business operation quickly smoothly.
Method of commerce one embodiment of the present invention, alternatively, the described staff being positioned at backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information to comprise: the staff being positioned at backstage, by audio frequency and/or video for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
Method of commerce one embodiment of the present invention, alternatively, described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Backstage, wherein said site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one;
The described staff being positioned at backstage, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information to comprise: the staff being positioned at backstage, site and/or backstage, region, for the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information.
Method of commerce one embodiment of the present invention, alternatively, be positioned at the staff on backstage, before the client of the self-help operation of being engaged in the enterprising industry of Possum provides operational assistance and/or director information, comprise: the client of the self-help operation of the enterprising industry business of Possum, send request to backstage the solicited message that backstage provides operational assistance and/or director information by audio frequency and/or video-unit.
Method of commerce one embodiment of the present invention, alternatively, is provided with at least one comprehensive counter district in described business site, be provided with at least one Possum described in each comprehensive counter district; Described comprehensive counter district comprises the operation room of an all round closure, described operation room is provided with the entrance for client's turnover, is provided with a body in described porch; After client enters described operation room, automatic-prompting enters the suitable Possum of client's selecting properly of described operation room.
Method of commerce one embodiment of the present invention, alternatively, by the opening and closing of automatic-prompting described in Background control.
Referring to Figure 11, the reserving method at a kind of business seat of the embodiment of the present invention, comprising:
The positional information of S41, acquisition client;
S42, when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
The embodiment of the present invention is when determining that client enters into predetermined regional extent, and can pre-determine to be the business seat of described serve, improve the efficiency of business handling.
Reserving method one embodiment at business seat of the present invention, alternatively, the positional information of described acquisition client comprises: the positional information being obtained described client by micro-letter platform; Wherein said client carries the mobile terminal being provided with micro-letter application program.
Reserving method one embodiment at business seat of the present invention, alternatively, described when determining that described client enters into described predetermined regional extent, pre-determine and will comprise for the business seat of described serve:
When determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
The current teller being in idle condition or the teller having handled current business respond described request information;
According to the described response message received, determining that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described serve.
Reserving method one embodiment at business seat of the present invention, alternatively, described reserving method, also comprises:
After the positional information obtaining client, send the inquiry message handling which kind of type of service to described client; Receive the information of the type of service that will handle that described client returns; When determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described serve; Wherein said business seat is consistent with the type of service that described client will handle.
Referring to Figure 12, the reservation system at a kind of business seat of the embodiment of the present invention, comprising: location information acquiring unit 51, for obtaining the positional information of client; Business seat determining unit 52, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described serve.
The embodiment of the present invention is when determining that client enters into predetermined regional extent, and can pre-determine to be the business seat of described serve, improve the efficiency of business handling.
Reservation system one embodiment at business seat of the present invention, alternatively, described location information acquiring unit 51 comprises: micro-letter platform, for being obtained the positional information of described client by micro-letter; Wherein said client carries the mobile terminal being provided with micro-letter application program.
Referring to Figure 13, reservation system one embodiment at business seat of the present invention, alternatively, described business seat determining unit 52 comprises: business seat request module 521, for when determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat; Response message receiver module 522, for according to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described serve, wherein, the teller sending described response message is currently in the teller of idle condition or has handled the teller of current business.
Referring to Figure 14, reservation system one embodiment at business seat of the present invention, alternatively, described reservation system, also comprise: type of service inquiry unit 53, for after the positional information obtaining client, send the inquiry message handling which kind of type of service to described client; Type of service receiving element 54, for receiving the information of the type of service that will handle that described client returns; Described business seat determining unit 52, for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described serve; Wherein said business seat is consistent with the type of service that described client will handle.
Referring to Figure 15, the embodiment of the present invention also provides a kind of comprehensive counter 6, comprising: at least one Possum 61-65, is completed the self-help operation of at least two kinds of business for client by least one Possum described.
According to the embodiment of the present invention, at described comprehensive counter, client completes the self-help operation of at least two kinds of business by least one Possum, saves the time of client's transacting business, improves business processing efficiency.
Comprehensive counter one embodiment of the present invention, described comprehensive counter also comprises: backstage, is connected with at least one Possum described, for providing service for the self-help operation of described client.
Referring to Figure 15, comprehensive counter one embodiment of the present invention, at least one Possum described comprises: self-service storage/access money equipment 61, at least two in Self-help card-distributing apparatus 62, check purchase of equipment 63, bank receipt treatment facility 64 and payment device 65.
Comprehensive counter one embodiment of the present invention, described backstage comprises: backstage, site and backstage, region, and at least one Possum described is connected with backstage, region with backstage, described site respectively; Backstage, wherein said site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one.
Comprehensive counter one embodiment of the present invention, backstage, described site is connected with at least one in described Possum by Pneumatic pipe; Described client can handle related service with the staff on backstage, described site by described Pneumatic pipe.
Referring to Figure 15, comprehensive counter one embodiment of the present invention, described comprehensive counter comprises the operation room 67 that is provided with door 66, and at least one Possum described is arranged in described operation room; In described operation room, detecting devices and speech ciphering equipment are also installed, when detecting devices has detected after client enters described operation room, notify that described speech ciphering equipment automatic-prompting enters the suitable Possum of client's selecting properly of described operation room.
The embodiment of the present invention also provides a kind of comprehensive counter method for operating traffic thereof, it is characterized in that, described comprehensive counter comprises at least one Possum, and described method of operating comprises: client completes the self-help operation of at least two kinds of business by least one Possum described.
According to the embodiment of the present invention, at described comprehensive counter, client completes the self-help operation of at least two kinds of business by least one Possum, saves the time of client's transacting business, improves business processing efficiency.
According to comprehensive counter method for operating traffic thereof one embodiment of the present invention, described comprehensive counter method for operating traffic thereof, also comprises: by backstage for the self-help operation of described client provides service.
According to described comprehensive counter method for operating traffic thereof one embodiment, the described self-help operation being described client by backstage provides service to comprise: the self-help operation being described client by backstage provides operation to guide or operation is assisted.
According to comprehensive counter method for operating traffic thereof one embodiment of the present invention, the self-help operation being described client by backstage provides service to comprise: by backstage, site and/or backstage, region for the self-help operation of described client provides service; Wherein, backstage, described site is arranged on business site place, is provided with at least one Possum described at described business site place; Backstage, described region provide in the region of service and be provided with business site described at least one.
Referring to Figure 16, the embodiment of the present invention also provides a kind of Pneumatic transmission equipment, comprising: client 7, service providing end 8 and the background host computer 9 for carrying out certification to the identity of client; Wherein, described background host computer 9 is connected with service providing end 8 with described client 7 respectively; And be connected with transmission pipeline 10 in described client and service providing end, described transmission pipeline 10 is connected with the gas source generator 11 for producing the air pressure making transaction item run in described transmission pipeline.In figure, 12 is the worktable of service providing end in an embodiment, and 13 is the furred ceiling of service providing end.Wherein said transaction item can be banknote, bill or noble metal etc.
According to the embodiment of the present invention, by background host computer, certification is carried out to the identity of the client at client place, simplify the business procession of service providing end, make transaction item and client be separated simultaneously, formerly can store from client, improve the security of transaction item.
According to Pneumatic transmission equipment one embodiment of the present invention, client 7 receives the identity information of client's input, and described identity information is sent to described background host computer 9 and verifies; After being verified, background host computer 9 sends the instruction can carrying out concluding the business to described service providing end 8; Described service providing end 8, according to described instruction, starts described gas source generator 11 and produce air pressure in described transmission pipeline; Be mounted with the transmitter of transaction item, under the effect of described air pressure, transfer to described client from described service providing end, or from described client transmissions to described service providing end.
Referring to Figure 16, according to Pneumatic transmission equipment one embodiment of the present invention, described client 7 comprises: input block 71, inputs identity information and Transaction Information for receiving client; Information transmitting unit, the identity information for client being inputted sends to described background host computer to verify; Output unit 72, for providing Transaction Information to client; Transaction port 73, puts into the article of transaction for receiving client and/or provides the article of transaction to client.
Referring to Figure 16, according to Pneumatic transmission equipment one embodiment of the present invention, described input block 71 comprises: card reader 711, for reading the information stored in card that client provides; Keyboard 712, to need at least one item in type of transaction, dealing money and the personal identification number carried out by input through keyboard for client.
Referring to Figure 16, according to Pneumatic transmission equipment one embodiment of the present invention, described output unit 72 comprises: loudspeaker 721, for providing acoustic information for client; Display screen 722, for providing the step instructing client to complete process of exchange; Strip printer 723, for providing paper transaction voucher for client.
According to Pneumatic transmission equipment one embodiment of the present invention, described background host computer comprises: identity authenticating unit, and the identity information for the client provided client is verified; Order unit, for after being verified the identity information of client, sends the instruction carrying out concluding the business to described service providing end.
According to Pneumatic transmission equipment one embodiment of the present invention, described background host computer also comprises: accounting processing unit, is carrying out accounting processing for the transaction carried out according to client to the account of client.
According to Pneumatic transmission equipment one embodiment of the present invention, described background host computer is banking computer center background or the master processor for being connected with banking computer center background.
According to Pneumatic transmission equipment one embodiment of the present invention, the transaction port of described client is provided with the locking device be connected with described background host computer; After the identity of client is by described background host computer certification, described locking device just can be opened, and client could take out or put into article from described client.
According to Pneumatic transmission equipment one embodiment of the present invention, the transmitter being mounted with transaction item is pre-stored in described transmission pipeline; After the identity information of background host computer to client is verified, according to the request of the described transaction item of the acquisition of described client, described gas source generator produces air pressure in described transmission pipeline, and described transmitter transfers to described client from the place of prestoring under the effect of described air pressure.
According to Pneumatic transmission equipment one embodiment of the present invention, described service providing end comprises inventory scanning device, is connected with the display screen of described client and/or strip printer; Described inventory scanning device is treated the coding of the article transferring to client or numbering and is carried out scanning and obtain transaction item inventory, and is sent to by described transaction item inventory and described display screen shows or is printed by described strip printer.
According to Pneumatic transmission equipment one embodiment of the present invention, be provided with retention device (not shown) in described service providing end or on the transmission pipeline near described service providing end, described retention device is connected with described inventory scanning device; Under normality, the transmission channel of the transmitter being mounted with article to be transacted stopped by described retention device; Described inventory scanning device is treated the coding of the article transferring to client or number information and is carried out after scanning obtains transaction item inventory, the instruction removed and stop is sent to described transmission retention device, described retention device removes according to described the instruction stopped, produces the stop of action releasing to transmitter transmission channel.Described retention device can be Electrically operated gate or electromagnetic door etc.
Referring to Figure 17, according to Pneumatic transmission equipment one embodiment of the present invention, described service providing end includes can rotate or the storage of unit set 14 of movement, described storage of unit set 14 is provided with most storage elements 141, in described storage element, prestore transmitter 142, in described transmitter, article to be transacted are housed; Storage of unit set rotates or a mobile working position, and one of them in a described majority storage element is corresponding with the port of described transmission pipeline 10; Transmitter 142 in described one-tenth storage unit 141 can enter described transmission pipeline 10 from described storage unit 141 and transfer to described client 7 under the influence of air pressure.
The embodiment of the present invention also provides a kind of pneumatic transfer method, comprising: client receives the identity information of client's input, and described identity information is sent to background host computer verifies; After being verified, background host computer sends the instruction can carrying out concluding the business to service providing end; Described service providing end, according to described instruction, starts gas source generator and produces air pressure being connected in the transmission pipeline between described client and service providing end; Be mounted with the transmitter of transaction item, under the effect of described air pressure, transfer to described client from described service providing end.Wherein said transaction item can be banknote, bill or noble metal etc.
According to the embodiment of the present invention, by background host computer, certification is carried out to the identity of the client at client place, simplify the business procession of service providing end, make transaction item and client be separated simultaneously, formerly can store from client, improve the security of transaction item.
According to pneumatic transfer method one embodiment of the present invention, the transaction port of described client is provided with the locking device be connected with described background host computer; After the identity of client is by described background host computer certification, described locking device just can be opened, and client could take out or put into article from described client.
According to pneumatic transfer method one embodiment of the present invention, the transmitter being mounted with transaction item is pre-stored in described transmission pipeline; After the identity information of background host computer to client is verified, according to the request of the described transaction item of the acquisition of described client, described gas source generator produces air pressure in described transmission pipeline, and described transmitter transfers to described client from the place of prestoring under the effect of described air pressure.
According to pneumatic transfer method one embodiment of the present invention, described pneumatic transfer method also comprises: client after described client takes out described transmitter, and the transmitter being mounted with article to be transmitted is supplemented to the place that prestores in transmission pipeline by the teller of service providing end at any time.
According to pneumatic transfer method one embodiment of the present invention, described pneumatic transfer method, also comprises: be provided with retention device in described service providing end or on the transmission pipeline near described service providing end, described retention device is connected with described inventory scanning device;
Under normality, the transmission channel of the transmitter being mounted with article to be transacted stopped by described retention device; Described inventory scanning device is treated the coding of the article transferring to client or number information and is carried out after scanning obtains transaction item inventory, the instruction removed and stop is sent to described transmission retention device, described retention device removes according to described the instruction stopped, produces the stop of action releasing to transmitter transmission channel.
A kind of method of transaction is also provided referring to Figure 18, the embodiment of the present invention, comprises:
SD1, service providing end receive the service request that client is sent by the Instant Messenger (IM) software on mobile terminal;
SD2, service providing end according to described service request, for described client handles related service.
The embodiment of the present invention, service providing end receives the service request that client is sent by the Instant Messenger (IM) software on mobile terminal, and according to described service request, for described client handles related service, substantially increase the convenience of transaction, also the corresponding efficiency that improve transaction.
Referring to Figure 19, another embodiment of method according to the present invention's transaction, described service providing end receives client
The service request (SD1) sent by the Instant Messenger (IM) software on mobile terminal being comprised:
SD11a, service providing end receive the service request that client is sent by the micro-letter on mobile terminal; Wherein service providing end and client all have respective micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal;
Described service providing end, according to described service request, comprising for described client handles related service (SD2):
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and is sent to described client by micro-letter by SD21a, service providing end.
Referring to Figure 20, another embodiment of method according to the present invention's transaction, described service providing end receives client
The service request (SD1) sent by the Instant Messenger (IM) software on mobile terminal being comprised:
SD11b, service providing end receive the service request that client is sent by the micro-letter on mobile terminal; Wherein service providing end and client all have respective micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal;
Described service providing end, according to described service request, comprising for described client handles related service (SD2):
SD21b, service providing end, according to described service request, provide electronics pre-fill single system to log in entrance to described client, and receive and preserve the relevant information that described client fills in described electronics pre-fill single system.
Referring to Figure 21, according to the present invention transaction another embodiment of method, described service providing end, according to described service request, can also comprise for described client handles related service (SD2):
SD21c, described service providing end are according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system;
SD22c receives the relevant information that described client fills in described electronics pre-fill single system, and preserves after this relevant information being associated with described queuing sequence number; Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by micro-letter in advance.
According to another embodiment of method of the present invention's transaction, the method of described transaction, can also comprise: after client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
According to another embodiment of method of the present invention's transaction, the method for described transaction, also comprises: described queuing sequence number is sent to the display of each vocational window by wired or wireless mode by described service providing end, and prompting has user to wait for.
According to another embodiment of method of the present invention's transaction, the method of described transaction, also comprise: after the teller of vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
According to another embodiment of method of the present invention's transaction, the method for described transaction, also comprises: verify the identity information of the corresponding client of sequence number described and described row; After being verified, described teller handles related service for described client.
According to another embodiment of method of the present invention's transaction, the method for described transaction, also comprises: while described service providing end is described client's distribution sort sequence number, automatically set up the corresponding relation between described queuing sequence number and the micro-signal of described client.
According to another embodiment of method of the present invention's transaction, describedly checking is carried out to the identity information of described and described row to the corresponding client of sequence number comprising: when determining that described client is positioned at service reception position, obtaining the biological information of described client; According to the row of described client to sequence number, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal; By the biological information of client described in described service reception position acquisition, compare with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
According to another embodiment of method of the present invention's transaction, described in be verified after, described teller handles related service and comprises for described client: described teller is that described client handles related service by pneumatic transmission pipeline.
According to another embodiment of method of the present invention's transaction, the method of described transaction, also comprise: in the automatic open any browser in the computer terminal that described teller locates, and after business information corresponding for queuing sequence number or pre-fill list information are shown, pneumatic transmission pipeline system knows the business that the business that client handles is deposited or the business of getting, and before client arrives service reception point, pneumatic transmission pipeline carries out the preparation of the preparation of depositing accordingly or the article providing client to get.
Also provide a kind of transaction system referring to Figure 22, the embodiment of the present invention, comprising: service request receiving element D1, for receiving the service request that client is sent by the Instant Messenger (IM) software on mobile terminal; Business handling cells D 2, for according to described service request, for described client handles related service.
The embodiment of the present invention, service providing end receives the service request that client is sent by the Instant Messenger (IM) software on mobile terminal, and according to described service request, for described client handles related service, substantially increase the convenience of transaction, also the corresponding efficiency that improve transaction.
Referring to Figure 23, according to another embodiment of transaction system of the present invention, described service request receiving element D1 comprises: micro-letter client D11a, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal; Described business handling cells D 2 comprises: the first distribution module D21a, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and described queuing sequence number is sent to described client by micro-letter.
Referring to Figure 24, according to another embodiment of transaction system of the present invention, described service request receiving element D1 comprises: micro-letter client D11b, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal; Described business handling cells D 2 comprises: electronics pre-fill single module D21b, for according to described service request, there is provided electronics pre-fill single system to log in entrance to described client, and receive and preserve the relevant information that described client fills in described electronics pre-fill single system.
Referring to Figure 25, according to another embodiment of transaction system of the present invention, described business handling cells D 2 can also comprise: the second distribution module D21c, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and described queuing sequence number is sent to described client by micro-letter; Reminding module D22c, for pointing out user input queue sequence number to log in described electronics pre-fill single system.
Referring to Figure 26, according to another embodiment of transaction system of the present invention, described business handling cells D 2 can also comprise: the 3rd distribution module D22b, after filling out in described electronics pre-fill single system client and singly completing, described service providing end is that described client distributes queuing sequence number automatically; First relating module D23b, for and this queuing sequence number described is associated with single information of filling out of described client in described electronics pre-fill single system.
According to another embodiment of transaction system of the present invention, described business handling unit also comprises: the first sending module, and for described queuing sequence number being sent to the display of each vocational window by wired or wireless mode, prompting has user to wait for.
According to another embodiment of transaction system of the present invention, described business handling unit also comprises: vocational window, after the teller of vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
According to the another embodiment of transaction system of the present invention, described business handling unit also comprises: authentication module, for verifying the identity information of the corresponding client of sequence number described and described row; After being verified, described teller handles related service for described client.
According to the another embodiment of transaction system of the present invention, described business handling unit also comprises: the second relating module, for while for described client's distribution sort sequence number, automatically sets up the corresponding relation between described queuing sequence number and the micro-signal of described client.
According to the another embodiment of transaction system of the present invention, described authentication module comprises: first obtains submodule, for when determining that described client is positioned at service reception position, obtains the biological information of described client; Second obtains submodule, for according to the row of described client to sequence number, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal; Comparison sub-module, for the biological information by client described in described service reception position acquisition, compares with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
Referring to Figure 27, according to the another embodiment of transaction system of the present invention, described business handling unit also comprises: pneumatic transmission pipeline system 10, for being that described client handles related service by Pneumatic pipe; Wherein said pneumatic transmission pipeline system comprises:
Service provider station 14, this service provider station comprises: service provides display 11; Service provides video camera 34; Service provides audio frequency sending and receiving device 46; Service provides Pneumatic pipe forwarder sending and receiving device (not shown);
At least one client stands 18, and this client station comprises: client's display 19, and wherein this client's display and above-mentioned service provide video camera to be connected to provide video camera receiving video signals from service; Client's video camera 32, provides display to be connected to provide display to provide vision signal to this service with above-mentioned service; And described client's video camera also obtains submodule with described first to be connected, when determining that described client is positioned at service reception position, described first obtains submodule obtains described client face feature information by described client's video camera; Client's audio frequency sending and receiving device 21, provides audio frequency transceiver to be connected with described service; Client's Pneumatic pipe forwarder sending and receiving device (not shown), it and described service provide Pneumatic pipe forwarder sending and receiving device to be connected, and this stream oriented device is sent and reception one forwarder (not shown) with pneumatic mode by a transfer canal 30 between described client station and service provider station.
Referring to 28, the embodiment of the present invention also provides a kind of transaction system, comprise: pipeline transmitting device and network system, wherein, described pipeline transmitting device comprises pipeline client 18 (also known as client station) and pipe service end 14 (also known as service provider station), connects between described pipeline client and pipe service end with pipeline 10;
Described network system comprises networking client 40 and network service end 41, connects between described networking client 40 and network service end 41 with wired or wireless network.
Wherein, described pipeline transmitting device is used for handling transmission in kind, and described network system is used for handling data service.
Embodiment of the present invention transaction system, except having pipeline transmitting device, also has network system, can realize the networking process of pipeline transmitting data service, improves convenience and the high efficiency of pipeline transmission.
According to transaction system one embodiment of the present invention, described networking client comprises: client, data occur and transmitting apparatus, for generation of client data, as produced the service request data of client or generating the business paper etc. of electronics according to the data in advance of client's input, and described client data is sent to service end receiving equipment; Client data receiving equipment, for receive service end data occur and transmitting apparatus produce and the service end data sent.
According to transaction system one embodiment of the present invention, described network service end comprises: service end, and data occur and transmitting apparatus, for generation of service end data, as the transaction value data that produces or service detailed data etc., and described service end data are sent to client data receiving equipment; Service end, data receiver, for receive client data occur and transmitting apparatus produce and the client data sent.
According to transaction system one embodiment of the present invention, described client, data occur and transmitting apparatus and/or described service end, and data occur and transmitting apparatus comprises respectively: data entry device (as keyboard etc.), data processing equipment (as computing machine etc.) and/or data transmitting equipment.
According to transaction system one embodiment of the present invention, described client data receiving equipment and/or service end, data receiver comprises respectively: data display equipment (as display, LED display etc.) and/or data processing equipment (as computing machine etc.).
According to transaction system one embodiment of the present invention, described client, data occur and transmitting apparatus comprises the generation of business request for data and transmitting element, for generating business request for data, and described business request for data is sent to the service system of network service end, or by the service system of the direct logging in network service end of described mobile terminal, incoming traffic request msg in the service system of described network service end.
According to transaction system one embodiment of the present invention, described business request for data occurs and transmitting element comprises mobile terminal (as smart mobile phone etc.) or PC computer.
According to transaction system one embodiment of the present invention, described business request for data comprises: transacting business is queued up application, the type of service that handle, at least one item wanted in the time of transacting business, the e commerce transactions document filled in advance.
According to transaction system one embodiment of the present invention, described service end, data receiver comprises: service access unit, the service system of the direct access network service end of the customer service request for being sent by networking client.
According to transaction system one embodiment of the present invention, described client, data occur and transmitting apparatus and/or described service end, and data occur and transmitting apparatus comprises respectively: data generating apparatus.
According to transaction system one embodiment of the present invention, described data generating apparatus comprises: service provides video camera, being connected with the display of described networking client, for obtaining the image information of service end, and described image information being sent to the display of described networking client; Service provides audio frequency sending and receiving device, is connected with client's audio frequency sending and receiving device, for carrying out speech exchange between networking client and network service end; Client's video camera, with the display of described network service end, for obtaining the image information of client, and sends to the display of described network service end by described image information.
According to transaction system one embodiment of the present invention, described network service end also comprises: business request for data authentication ' unit, for carrying out certification to described business request for data, after certification is passed through, notify that described pipe service end and described pipeline client handle in kind transmission.
According to transaction system one embodiment of the present invention, described data generating apparatus has related software and runs, to produce related data.
According to another embodiment of transaction system of the present invention, alternatively, described related software handles software etc. for settling accounts software or accounting processing software or financial business, handles data etc., but the present invention is not limited thereto for generation of relevant settlement data, accounting data or financial business.
In a transaction system embodiment, the second described voice and video assembly, is arranged on local business ground, or is arranged on nonlocal centralized management center, for managing multiple site.
In a transaction system embodiment, the second described voice and video assembly, is separately positioned on local business ground, or arranges nonlocal centralized management center, for managing multiple site;
When being located at nonlocal centralized management center, during for managing multiple site, the second described voice and video assembly is connected with the service network of more than at least 2 respectively.
In a transaction system embodiment, the second described voice and video assembly has multiple;
Described multiple the second described voice and video assembly is connected with the first voice and video assembly, and when the first voice and video assembly is called out, system automatically can be distributed to an idle second voice and video assembly connection and carries out communication.
A kind of method of commerce, comprising:
One foreground is connected with multiple or multiple background service generator; Backstage is used for providing electronics or personnel's guide service for foreground, or the transactional services of physical product.
Alternatively, described method of commerce, comprising:
Described multiple background service generator comprises audio frequency and video or network or physical transport.
Alternatively, described method of commerce, described physical transport is transmission pipeline device, and bank cashier receives the deposit of depositor by described transmission pipeline device; Described deposit is counted by least two counting unit simultaneously.
In remote teller system transmission method of the present invention, the receiving and transmitting control devices of remote teller system client has automatic blocking function, when off working state, and described receiving and transmitting control devices automatic blocking.Described remote teller system is arranged in the affiliated area of bank business place, and when transmission pipeline is arranged on indoor, wall thickness is more than or equal to 4mm, and hidden installation; When described transmission pipeline is arranged on outdoor, wall thickness is more than or equal to 6mm, takes hidden measure outside described transmission pipeline.Described transmission pipeline adopts stainless steel.Described automatic blocking adopts electromagnetism locking or mechanical locking.
In remote teller system transmission method of the present invention, in the receiving and transmitting control devices of remote teller system operation use procedure, adopt video security monitoring, to monitor the overall process that teller and client operate use.Described video security monitoring comprises monitoring and replay image two parts in real time.
In remote teller system transmitting device of the present invention, the receiving and transmitting control devices of remote teller system client is provided with self-locking device, in order to receiving and transmitting control devices described in the automatic blocking when off working state.In addition, also comprise an inductor, described inductor is connected with described self-locking device, uses described receiving and transmitting control devices in order to determine whether client.Described inductor is any one in distance-sensor, infrared inductor, travel switch.In addition, described inductor also can be video generator.
As shown in figure 41, described video generator 21 with the covert of built-in vibrational power flow in client 22, distance client 22 above 15-25 centimetre.
And also can comprise control device in remote teller system transmitting device, described control device controls described self-locking device action, with receiving and transmitting control devices described in locking.Described control device communication connects an inductor, and by described inductor input control signal.Described inductor is any one in distance-sensor, infrared inductor, travel switch.Described inductor can be also video generator, and this structure is described above.Finally, described control device is also by manual operation input control signal.
Safe transmission device of the present invention, comprises transmitter and transmitter, and also comprise mark and identity recognizer, described mark is arranged on described transmitter, for associating with transmitter; Described identity recognizer is arranged on described transmitter, automatically opens close to during described transmitter for make mistakes alarm or described transmitter of described transmitter.
Self-locking device of the present invention, be applied to cabinet door, comprise a servomotor, described servomotor connects the door-hinge of described cabinet door, for driving the open and close of described cabinet door, described servomotor also locks the door-hinge of described cabinet door according to setting instruction or input instruction, thus makes described cabinet door be in closed condition.Described servo motor output shaft is connected with described door-hinge by an adapter sleeve, described adapter sleeve is provided with chute, on described door-hinge, correspondence is provided with protruding post, and described protruding post card fits in described chute, to limit the action of door-hinge described in described driven by servomotor.The control of described servomotor can have various ways, specific as follows:
Described servomotor communication connects a timer, to limit the working time that described private takes motor.
Described servomotor communication connects an inductor, and controls described servomotor action by the signal of this inductor.Described inductor is any one in distance-sensor, infrared inductor, travel switch.Described inductor is video generator.
Self-locking device of the present invention can also comprise control device, and described control device controls described servomotor action, with cabinet door described in locking.Wherein, described control device communication connects an inductor, and by described inductor input control signal.Described inductor is any one in distance-sensor, infrared inductor, travel switch.Described inductor can also be video generator.In addition, described control device is also by manual operation input control signal.
In self-locking device of the present invention, described cabinet door can be arc-shaped, as shown in Figure 29-Figure 34, wherein, 1 is servomotor, and 2 is chute, be arranged on adapter sleeve 8,3 is protruding post, is arranged on door-hinge 4,4 is door-hinge, and 5 is door-plate lock handle, 6 for range sensor (also can be other inductors, only for convenience of description, be not defined as range sensor), 7 is cabinet door, and 8 is adapter sleeve.The setting of each parts as shown in Figure 29-Figure 34, in figure to the unlatching of cabinet door 7, closed done to illustrate with the corresponding relation of different conditions that coordinates of protruding post 3 and chute 2.
In self-locking device of the present invention, described cabinet door can also be tabular, as shown in Figure 35-Figure 40, wherein, 11 is servomotor, and 12 is chute, be arranged on adapter sleeve 10,13 is protruding post, is arranged on door-hinge 14,14 is door-hinge, and 15 is door-plate electromagnetic lock, 16 for range sensor (also can be other inductors, be only for convenience of description, be not defined as range sensor), 17 is vision, 18 is door handle, and 19 is cabinet door, and 10 is adapter sleeve.In this embodiment, installed vision 17 additional, with range sensor 16 with the use of, increase interactive function, improve security.
As mentioned above, described cabinet door is also provided with door-plate lock.In addition, self-locking device of the present invention can comprise an electric control gear, and this electric control gear can be connected with door or axle, is in closed condition for driving gate.This electric control gear can be electric device or electromagnet or motor or servomotor.
Financing device of the present invention, comprises a robot, and described robot is arranged on client, for managing money matters information with customer communication, and records financing information.
In addition, financing device of the present invention, comprises financing suggestion device and device is introduced in financing.And can comprise a robot, described robot is arranged on client simultaneously, for managing money matters information with customer communication, and record financing information.Described financing suggestion device is connected with a transmission system, and described financing is introduced device and is arranged in described robot.
In above-mentioned multiple financing device, for convenience of and customer interaction, all at least comprise a selective recording software.And financing device of the present invention can also comprise financing sale apparatus.
Bank of the present invention large backstage structure, as shown in figure 42, comprising:
Master control set 31;
Multiple spot paper money counter 32, the communication of described multiple spot paper money counter 32 connects described master control set 31;
Display 33, the communication of described display 33 connects described master control set 31;
Financing prompting device 34, the communication of described financing prompting device 34 connects described master control set 31;
Financing process record device 35, the communication of described financing process record device 35 connects described master control set 31;
Wherein, described master control set 31 controls described multiple spot paper money counter 32 and completes multiple processing scheme, automatically separate after paper money is doubted in discovery and continue to check, described master control set 31 adds up multiple spot paper money counter 32 result, and shown by described multiple spot display 33, described financing prompting device 34 is managed money matters accordingly in order to point out client, and described financing process record device 35 is in order to record the financing process of client.
, described master control set controls described multiple stage paper money counter and completes multiple processing scheme, and when finding there being separate unit paper money counter doubt paper money or get stuck, described master control set still can add up other paper money counter result, and is shown by described display; When having the doubtful paper money of separate unit paper money counter discovery or issue handling of getting stuck is complete, doubt paper money and need artificial further judgement, counterfeit money need be confiscated or genuine note need be added up in sum, and the quantity of this paper money counter is walked by master control set statistics, is accumulated in sum.
45, bank as claimed in claim 42 large backstage structure, is characterized in that, described in be shown as multiple stage display, be connected on master control set, and be separately positioned on client and bank's end, for showing paper money counter result.
In addition, as shown in figure 43, financing device 37 carries out transmission process by financing processor 38,36 for background computer be banking system, 64 exempt to fill out single device for foreground or self-servicely fill out single device; Described 36 are electrically connected with 64; Or wired or wireless road connects or network connects.
As shown in figure 44, financing device 61 carries out transmission process by financing processor 62 to bank's foreground structure.This financing device 61 can be same device with the financing device 37 on backstage, carries out transmission process by two financing processors 38,62.
And in the present invention, bank's foreground structure comprises financing prompting device and financing process record device, and the communication of described financing process record device connects the described master control set 31 in described bank large backstage structure; Wherein, described financing prompting device is managed money matters accordingly in order to prompt for client, and described financing process record device is in order to be recorded as the process of client's financing.
As shown in figure 45, before client 67 comes in, isolating door 65 is contracted in both sides, bank foreground 70 to bank's foreground isolating door open mode.Isolating door 65 is connected with door-hinge 66.
Bank's foreground isolating door closure state as Figure 46 institute, after client 76 enters into bank foreground 70, by control knob 68, the isolating door 65 of both sides is started, the isolating door 65 of both sides rotates with door-hinge 66, forms isolation after one's death client 67, separates with other clients 69.
Remote teller system of the present invention, comprise at least one structure in transmitting device as above, safe transmission device as above, self-locking device as above, financing device as above and bank as above large backstage structure, also can be the combination of wherein various structures, can be more comprise above-mentioned entire infrastructure.
The present invention compared with prior art, adopt automatic locking device in the present invention, can realize the self-locking of remote teller system client, safety locking device can realize the safety of consumer remote operation, and automatic financing can be realized by financing device, and improve multi-point interaction ability by large backstage structure.
One of ordinary skill in the art will appreciate that all or part of flow process realized in above-described embodiment method, that the hardware that can carry out instruction relevant by computer program has come, described program can be stored in a computer read/write memory medium, this program, when performing, can comprise the flow process of the embodiment as above-mentioned each side method.Wherein, described storage medium can be magnetic disc, CD, read-only store-memory body (Read-Only Memory, ROM) or random store-memory body (Random Access Memory, RAM) etc.
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; the change that can expect easily or replacement, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection domain of claim.
Claims (10)
1. a bank cashier method of commerce, is characterized in that, comprising:
Bank cashier receives the deposit of depositor;
Described deposit is counted by least two counting unit simultaneously.
2. bank cashier method of commerce according to claim 1, is characterized in that, also comprise by described at least two counting unit put banknote number carry out automatically cumulative step.
3. bank cashier method of commerce according to claim 2, is characterized in that, also comprise step: according to described at least two counting unit put banknote number summation automatically revise depositor's account and/or the cash account of described depositor in bank.
4. bank cashier method of commerce according to claim 3, is characterized in that, in described automatic amendment bank, depositor's account of described depositor and/or the step of cash account comprise:
Depositor and/or bank cashier to described at least two counting unit put banknote number confirm after, according to described at least two counting unit put banknote number summation automatically revise depositor's account and/or the cash account of described depositor in bank.
5. bank cashier method of commerce according to claim 1, is characterized in that, the step that described bank cashier receives depositor's deposit comprises:
Bank cashier receives the deposit of depositor by counter window; Or
Bank cashier receives the deposit of depositor by pneumatic transmission pipeline.
6. bank cashier method of commerce according to claim 1, is characterized in that, the step that described at least two counting unit count simultaneously comprises:
Described deposit is manual or be automatically divided at least two parts;
Described at least two parts of deposits are put at least two counting unit count simultaneously.
7. a bank cashier transaction system, is characterized in that, comprising:
At least two counting unit, be arranged on same bank cashier place, the deposit for the depositor received this bank cashier counts simultaneously.
8. bank cashier transaction system according to claim 7, it is characterized in that, also comprise counting summing elements, described counting summing elements is connected with described at least two counting unit respectively, for by described at least two counting unit put banknote number automatically add up.
9. bank cashier transaction system according to claim 8, it is characterized in that, also comprise: account revises unit automatically, described account is automatically revised unit and is connected with described counting summing elements, and be associated with depositor's account of depositor described in bank and/or cash account, for after receiving amendment account instruction, according to described counting summing elements add up described at least two counting unit institute put the number summation of banknote, automatic depositor's account and/or the cash account revising described depositor in bank.
10. bank cashier transaction system according to claim 7, is characterized in that, also comprise:
Operating terminal, is arranged on described bank cashier place, and is connected with the cash-access operation system of bank inside;
Described at least two counting unit are all connected with described operating terminal;
Described operating terminal, after receiving amendment account instruction, puts the number summation of banknote according to described at least two counting unit institute, automatically revise depositor's account and/or the cash account of described depositor in bank.
Priority Applications (2)
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CN201611053694.0A CN107169859A (en) | 2013-07-15 | 2014-07-15 | A kind of teller's method of commerce and system, single method and device is filled out automatically |
CN201410337290.9A CN104299329A (en) | 2013-07-15 | 2014-07-15 | Transaction method and system for bank teller and automatic form filling method and device |
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CN201320419546 | 2013-07-15 | ||
CN201310296019 | 2013-07-15 | ||
CN201310296019.0 | 2013-07-15 | ||
CN201320419546.1 | 2013-07-15 | ||
CN201410043826 | 2014-01-30 | ||
CN201410043826.6 | 2014-01-30 | ||
CN201410256815 | 2014-06-10 | ||
CN201410256815.6 | 2014-06-10 | ||
CN201410302806.6 | 2014-06-29 | ||
CN201410302806 | 2014-06-29 | ||
CN201410337290.9A CN104299329A (en) | 2013-07-15 | 2014-07-15 | Transaction method and system for bank teller and automatic form filling method and device |
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CN201611053694.0A Division CN107169859A (en) | 2013-07-15 | 2014-07-15 | A kind of teller's method of commerce and system, single method and device is filled out automatically |
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