CN104268718A - Geographic-position-oriented alarm receiving-processing method and system - Google Patents

Geographic-position-oriented alarm receiving-processing method and system Download PDF

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CN104268718A
CN104268718A CN201410542732.3A CN201410542732A CN104268718A CN 104268718 A CN104268718 A CN 104268718A CN 201410542732 A CN201410542732 A CN 201410542732A CN 104268718 A CN104268718 A CN 104268718A
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alarm calls
positional information
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陈牧锋
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • GPHYSICS
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    • G06Q50/26Government or public services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
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Abstract

The invention discloses a geographic-position-oriented alarm receiving-processing method and system. The geographic-position-oriented alarm receiving-processing method includes the steps of sequentially receiving alarm giving calls; extracting position information, calling numbers and call time of the alarm giving calls; comparing the position information of the current alarm giving call with the position information of the previous alarm giving calls; carrying out queuing according to a spatial domain position queuing principle, wherein according to the spatial domain position queuing principle, when at least two previous alarm giving calls with the same position information exist in the multiple previous alarm giving calls, the current alarm giving call with the position information different from the position information of the at least two previous alarm giving calls is prior ranked in a call queue, and when the position information of the multiple previous alarm giving calls is different, the current alarm giving call with the position information the same as the position information of the previous alarm giving calls is arranged at the tail of the call queue for ranking; carrying out service staff distribution according to a service staff distribution principle, wherein according to the service staff distribution principle, service staff distribution is carried out according to the position information of the calls to be distributed. By means of the geographic-position-oriented alarm receiving-processing method and system, alarm events are efficiently received and processed.

Description

Method and system of dealing with emergencies and dangerous situations are connect towards geographic position
Technical field
The present invention relates to public safety, health, municipal administration administrative skill field, particularly a kind ofly connect towards geographic position method and system of dealing with emergencies and dangerous situations.
Background technology
Telephone call is indispensable ingredient in social management system, and in case of emergency people placement of emergency calls public security 110, fire-fighting 119, first aid 120,999 phone can obtain necessary help.Existing alarm center according to telephone call time order and function order by alarm receiving system temporally flowing water correspondence report to the police and accept, form the data input record of event.These data input contents comprise the information such as calling record, alarm people's event description, alarm people's identity, and then completion system exports data---scheduling of dealing with emergencies and dangerous situations.This alarm receiving system based on time domain dimension, with first-in first-out mechanism management warning Inbound Calls sequence, namely first enters calling and is first assigned to receive a crime report and accepts seat.This incoming call queueing form not distinguishing electrical feature lacks the interrelated ability to same event multiple warning incoming call, makes alarm receiving system be in an inefficient state.
The weak point of existing alarm receiving system is:
(1) be not easy to same event repeatedly Inbound Calls " association " management:
Under normal circumstances, the generation of an emergency can produce multiple relevant incoming call in a short period section, comprises multiple eyewitness's incoming call alarm call.Existing alarm receiving system to often playing incoming call incoming call by the impartial principle of importance, to each warning Inbound Calls of event only temporally flowing water form many separate receiving a crime report and accept input data record.Now many data records completed manually same event can only be relied on to carry out relevant connective marker for convenience of storage administration, alarm receiving system is in the running status of a poor efficiency.
(2) be unfavorable for receiving a crime report " continuously " property of admissibility:
Existing alarm receiving system due to only temporally stream treatment incoming call, for the incoming call again of Same Alarm event, system is probably distributed to another one seat admissibility staff and is answered, so often cause alarm people to need again to repeat course of event because the personnel that newly answer do not understand event content noted earlier, usually cause the warning common people to complain.
(3) efficient Inbound Calls queuing principle is not easy to:
Alarm center Inbound Calls way and number of seats resource are limited.The formula that the explodes phone incoming call formed under same emergency situation, existing alarm receiving system is impartial according to importance, first-in first-out is waited in line principle and alarm receiving system poor efficiency will be caused busy, must affect the warning incoming call of other different event on a large amount of incoming call process of same event.
(4) system history data management is not easy to:
For emergency alerts together; usually producing receives a crime report in a large number accepts data input record, and they are parallel to each other, and cause valid data to be submerged in the ocean of a large amount of invalid data; be unfavorable for alarm receiving system to the playback of event merit, search, hamper the commanding and decision-making efficiency of system.
(5) Whole Course Management that event is disposed is not easy to:
For an emergency alerts phone, a lot of calls except reporting to the police also can be produced, as urgency, situation feedback, complaint etc. in the different time sections after reporting to the police.Existing alarm receiving system also can form many and receives a crime report to often playing called telephone and accept input data record equally, and relies on and manually complete same event many input data record connective marker.And presenting input data mode to often playing Inbound Calls according to independent and same pattern form, interface is stiff, is difficult to, to the general view of event overall process, be unfavorable for the Whole Course Management of dealing with emergencies and dangerous situations.
Summary of the invention
The present invention is intended to the technical matters solving the existence of above-mentioned prior art.
For this reason, the object of the present invention is to provide and a kind ofly connect method and system of dealing with emergencies and dangerous situations, to realize process alert event of efficiently receiving a crime report towards geographic position.
For achieving the above object, first aspect, provided by the inventionly connects towards geographic position the method for dealing with emergencies and dangerous situations, and comprising:
Access alarm calls in turn, described alarm calls comprise current alerts calling and in first alarm calls;
Extract the positional information of alarm calls described in each, calling number and call time;
The positional information that described current alerts is called out and each contrast in the positional information of first alarm calls;
Rank according to spatial domain position queuing principle, described spatial domain position queuing principle is: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue;
Carry out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
Preferably, the described positional information according to calling to be allocated carry out seat distribute comprise:
By the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast;
When the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then give certain seat described by described current alarm calls priority allocation to be allocated.
Preferably, also comprise:
According to relevance principle to alarm calls relevant association automatically, described relevance principle is: by the alarm calls record of same position and related data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label; Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
Preferably, described extraction positional information of alarm calls described in each comprises:
Extract position coordinates and the scope of described alarm calls;
Mated by GIS data according to described position coordinates, obtain the geographic name matched with described position coordinates and scope.
For achieving the above object, the alarm and command system towards geographic position provided by the invention, comprising:
Access module, for accessing alarm calls in turn, described alarm calls comprise current alerts calling and in first alarm calls;
Extraction module, for extracting the positional information of alarm calls described in each, calling number and call time;
First comparing module, contrasts in the positional information of first alarm calls for the positional information of being called out by described current alerts and each;
Queue module, for ranking according to spatial domain position queuing principle, described spatial domain position queuing principle is: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue;
Seat distribution module, for carrying out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
Preferably, described seat distribution module comprises:
Second comparing module, for by the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast;
Distribution module, for when the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then by described current alarm calls priority allocation to be allocated to certain seat described.
Preferably, also comprise:
Alarm calls relating module, for associating alarm calls is automatically relevant according to relevance principle, described relevance principle is: by the alarm calls record of same position and related data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label; Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
Preferably, described extraction module comprises:
Position coordinates extraction module, for extracting position coordinates and the scope of described alarm calls;
Geographic name matching module, is mated by GIS data according to described position coordinates, obtains the geographic name matched with described position coordinates.
Connect towards geographic position method and system of dealing with emergencies and dangerous situations according to provided by the invention, using positional information as the reference that the queuing of alarm calls and seat distribute, there is according to the alarm calls not identical with each positional information in first alarm calls in call queue the principle of priority queue and priority allocation, the alarm calls of diverse location is put into the front portion of call queue, the alarm calls of same position is placed the rear portion of call queue, so, reduce from large probability same affair alarm phone disturbs the incoming call of alarm receiving system surge formula.Simultaneously, same position alarm calls priority allocation is given to the seat of receiving a crime report of previously processed same position, ensure the continuity of work of receiving a crime report as far as possible, namely cross and same position of sending a telegram here (or duplicate numbers) telephone line to first pre-treatment by carrying out electric position priority allocation, keep the continuity of case process, improve treatment effeciency.
Accompanying drawing explanation
Fig. 1 is the process flow diagram that connect deal with emergencies and dangerous situations method of one embodiment of the invention towards geographic position;
Fig. 2 is the process flow diagram that meet in deal with emergencies and dangerous situations method step S105 of the embodiment of the present invention towards geographic position;
Fig. 3 is the process flow diagram that connect deal with emergencies and dangerous situations method of another embodiment of the present invention towards geographic position;
Fig. 4 is that the embodiment of the present invention connects towards geographic position the alarm calls record sheet generated in the method for dealing with emergencies and dangerous situations;
Fig. 5 is the structural representation of one embodiment of the invention towards the alarm and command system in geographic position;
Fig. 6 is the structural representation of the embodiment of the present invention towards seat distribution module in the alarm and command system in geographic position;
Fig. 7 is the structural representation of one embodiment of the invention towards extraction module in the alarm and command system in geographic position;
Fig. 8 is the structural representation of another embodiment of the present invention towards the alarm and command system in geographic position;
The realization of the object of the invention, functional characteristics and advantage will in conjunction with the embodiments, are described further with reference to accompanying drawing.
Embodiment
Describe technical scheme of the present invention in detail below with reference to drawings and the specific embodiments, so as clearer, understand invention essence of the present invention intuitively.
With reference to shown in Fig. 1, what Fig. 1 showed that the embodiment of the present invention provides connects towards geographic position the method for dealing with emergencies and dangerous situations, and for convenience of description, illustrate only the part relevant to the embodiment of the present invention.
Concrete, the embodiment of the present invention provides and connects towards geographic position the method for dealing with emergencies and dangerous situations, and comprises the following steps:
S101, access alarm calls in turn, this alarm calls comprises current alerts calling and in first alarm calls.
It should be noted that, due in a period of time, may have multiple warning incoming call continuously, these callings may from the different event of different people, or the same event of different people etc.Limited due to seat quantity, therefore, these call out when seat busy (namely not having free time or idle seat quantity to be less than the alarm calls quantity of incoming call) continuously, and needing ranks waits.Thus, need in this step S101 to access alarm calls in turn, then enter follow-up S102 to S104 and to rank process.
S102, the positional information extracting alarm calls described in each, calling number and call time.
Concrete, in this step S102, the call signaling information extraction incoming call position coordinates, caller ID (calling number) and incoming call time (call time) that send over according to operator (as telecom operators).
In one embodiment of the invention, extract the positional information of alarm calls described in each to be specifically as follows: position coordinates and the scope of first extracting described alarm calls, mated by GIS data according to described position coordinates again, obtain the geographic name matched with described position coordinates and scope.That is, after extraction incoming call position coordinates and scope, geographic name corresponding to GIS data Auto-matching incoming call coordinate position can also be carried out according to position coordinates and scope, such as XX mansion, XX square, XX community etc.
S103, the positional information of current described alarm calls and each to be contrasted in the positional information of first alarm calls.
Concrete, due in alarm and command system, in fact greatly may only there is event together in same position in certain hour section, but for this play event alarm calls in a period of time may for multiple.Such as, the different people in the site of the accident reports to the police for same event, or same people repeatedly calls out (as urgency, situation feedback, complaint etc.) for same event, therefore, in this step S103, the positional information that current alerts is called out and each contrast in the positional information of first alarm calls, can judge this alarm calls whether with alarm calls formerly from same position.If from same position, illustrate this alarm calls for event very possible with previous alarm calls for event be same event.
S104, to rank according to spatial domain position queuing principle, this spatially position, territory queuing principle be: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue; That is, by positional information with each in the identical alarm calls of the positional information of first alarm calls, put into call queue rearward position and rank.And by positional information from each in the different alarm calls of the positional information of first alarm calls, rank in the position putting into call queue forward.
In other words, this step S104 is according to the comparing result in step S103, ranks to each alarm calls.Specifically, if the alarm calls that this time previous in alarm calls and call queue alarm calls or seat are processing is from same position, illustrate this alarm calls institute for event probably and previous alarm calls or the alarm calls that processing for event be same event.Therefore, now, in order to avoid same event repeats access process in certain hour section, disturb other warning incoming calls, rank and wait in the end this alarm calls being put into call queue, and for other alarm calls from diverse location, then the preferential position put to call queue is queued up, and namely the alarm calls from diverse location is placed on before the alarm calls from same position.
For example, such as, for A event, Zhang calls warning in the very first time, and this is reported to the police as the first time warning of A event is denoted as A1, and meanwhile, neighbouring Lee also calls warning for A event, and the second time that this time warning is A event is reported to the police and is denoted as A2.And the time identical with Lee, there is B event in another place, Wang's very first time reports to the police, and this time reports to the police as the warning for B event is denoted as B1.In addition, there is major accident C in another place, Zhao's very first time reports to the police, and this time reports to the police as the warning for accident C is denoted as C1.That is, within this time period, for A, B, C tri-events, have four alarm calls, sequence is for { C1, B1, A2, A1}, wherein A event has twice, front and back alarm calls (i.e. A2, A1) in chronological order.Because the position of the second time warning A2 for A event is identical with the position range of first time warning A1, therefore, is queued up in the end that the alarm calls A2 that second time is reported to the police is put to call queue, and before the alarm calls C1 that the same time period is occurred B affair alarm calling B1 and accident C is placed on above-mentioned A event second time warning A2, be { A2, C1, B1, A1} by alert locations sequence.
Due in step S104, the alarm calls for diverse location incoming call is positioned at before call queue, so when available free seat carries out distribution seat, the alarm calls of diverse location can priority allocation to be received a crime report seat.For in above-mentioned citing, distribute the sequencing of seat successively: the first time alarm calls A1 for A event, the alarm calls B1 for B event, the alarm calls C1 for C accident, the second time alarm calls A2 for A event.Thus, A, B, C tri-event alarm calls can be made to be disposed in time, improve and connect efficiency of dealing with emergencies and dangerous situations.
What provide according to embodiment connects towards geographic position the method for dealing with emergencies and dangerous situations, queuing reference using positional information as alarm calls, according to the alarm calls not identical with each positional information in first alarm calls in call queue, there is priority queue's principle, the alarm calls of diverse location is put into the front portion of call queue, the alarm calls of same position is placed the rear portion of call queue, so, reduce same affair alarm phone from large probability to disturb the incoming call of alarm receiving system surge formula.
S105, carry out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
With reference to shown in Fig. 2, in one embodiment of the invention, step S105 can comprise the following steps:
S1051, by the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast.
In this step S1051, the alarm calls that each seat (seat comprising idle seat or accepting and hearing a case) accepts, all there is corresponding record, therefore, by extracting the relative recording of each alarm calls that corresponding seat accepts, positional information or the calling number of each alarm calls can be obtained from relative recording.Again the positional information of the positional information of current alarm calls to be allocated or the treated alarm calls of each idle seat of calling number and acquisition or calling number are compared.
Be understandable that, from the alarm calls of same position or jack per line, be probably then for same event, that is, positional information or the identical alarm calls of calling number for event probably identical, therefore, this step S1051 both selectable position information as comparison other, calling number also can be selected as comparison other.
S1052, when the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then give certain seat described by described current alarm calls priority allocation to be allocated.
Due to for same event, may someone reports to the police and is processed before this, that is, one or several seat may be had in each seat (seat comprising idle seat or accepting and hearing a case) to have accepted alarm calls for same event, so, in this step S1052, according to the result compared in step S1051, give certain seat described by the positional information of positional information or the calling number alarm calls treated with certain idle seat or the identical alarm calls priority allocation current to be allocated of calling number.So, can make the pre-treatment seat of crossing this event continue process for the alarm calls of this event, namely, same affair alarm is given priority in arranging for and distributes to same seat and to receive a crime report process, be conducive to the continuity of the personnel of receiving a crime report to same event handling, improve service quality of receiving a crime report, the friendly feature that enhancing system is received a crime report, avoid same event, repeated dispensing gives different seat, and the event handling caused is discontinuous.
Be understandable that, in an example of the present invention, when the positional information of the positional information of described current alarm calls to be allocated or the calling number alarm calls treated with multiple idle seat or calling number identical, then current alarm calls to be allocated is randomly assigned to any one the idle seat in described multiple idle seat.
With reference to shown in Fig. 3, in another embodiment of the present invention, also comprise step:
S106, according to relevance principle to alarm calls relevant association automatically, described relevance principle is: by the alarm calls record of same position and data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label (see Fig. 4); Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
In sum, provided by the inventionly connect towards geographic position the method for dealing with emergencies and dangerous situations, have the following advantages:
Be conducive to different event alarm calls to be processed in time, avoid the surge formula incoming call of same event to disturb:
To queue up using positional information as alarm calls reference, according to the alarm calls not identical with each positional information in first alarm calls in call queue, there is priority queue's principle, the alarm calls of diverse location is put into the front portion of call queue, the alarm calls of same position is placed the rear portion of call queue, so, reduce same affair alarm phone from large probability to disturb the incoming call of alarm receiving system surge formula.
Be conducive to " continuity " of the work of receiving a crime report, strengthen the friendly of system:
Same position alarm calls priority allocation is given to the identical seat of previously processed same position, ensure the continuity of work of receiving a crime report as far as possible, namely cross and same position of sending a telegram here (or duplicate numbers) telephone line to first pre-treatment by carrying out electric position priority allocation, keep the continuity that case is received a crime report, improve treatment effeciency.
Be conducive to auto-associating operation, efficiently receive a crime report, accurately deal with emergencies and dangerous situations:
Position, territory, space-oriented connect the method for dealing with emergencies and dangerous situations using positional information (this positional information corresponding be namely alert locations scope in a time of fire alarming section) as alarm calls record sheet packing label, in a label conversation procedure, record is carried out to the different alarm calls of same time period same position, under large Probability Condition, automatically complete data record to same event to be correlated with associated job, the work of receiving a crime report becomes more efficient, enhance the general view ability to the whole process of event, be conducive to more accurately decision-making and deal with emergencies and dangerous situations.The multiple simplified process method to the different alarm call of same event can be derived based on this association ability.Simultaneously because strength of dealing with emergencies and dangerous situations is by area under one's jurisdiction distribution, receive a crime report towards alert locations and also will make the work of dealing with emergencies and dangerous situations precise and high efficiency more.
Be conducive to the science decision according to alarm receiving system:
The method of dealing with emergencies and dangerous situations that connects towards alert locations to be packed using positional information as alarm calls record sheet label, be conducive to making to a situation arises the data analysis of a certain place case, as location, first aid event hot-zone etc. are easily sent out in case involving public security district occurred frequently, traffic hazard, these data just city management department are necessary.
More be adapted to information society to multimedia alarm receiving system development need:
Alarm calls record sheet is generated towards connecing in the method for dealing with emergencies and dangerous situations of alert locations, this alarm calls record sheet comprises conversation recording, that is, with form of session typing alarm-related data, this is also for utilizing other media format to report to the police, or online or off-line, no matter type of alarm, in the same time period, the warning of the same area position is summarized in a conversation procedure and manages, for the work of receiving a crime report provides great convenience.Telephone call, SMS alarm, micro-letter to be reported to the police etc. and can be launched in a conversation procedure, connect the needs that the method for dealing with emergencies and dangerous situations fully adapted to social informatization development, for a new platform base has been established in various innovative function application from now on towards geographic position.
With reference to shown in Fig. 5, Fig. 5 shows the alarm and command system towards geographic position that the embodiment of the present invention provides, and for convenience of description, illustrate only the part relevant to the embodiment of the present invention.
Alarm and command system towards geographic position provided by the invention, comprising:
Access module 101, for accessing alarm calls in turn, this alarm calls comprise current alerts calling and in first alarm calls.
Extraction module 102, for extracting the positional information of alarm calls described in each, calling number and call time.
First comparing module 103, contrasts in the positional information of first alarm calls for the positional information of being called out by described current alerts and each; .
Queue module 104, for ranking according to spatial domain position queuing principle, position, described spatially territory queuing principle is: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue;
Seat distribution module 105, for carrying out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
With reference to shown in Fig. 6, in an embodiment of invention, seat distribution module 105 specifically comprises:
Second comparing module 1051, for by the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast;
Distribution module 1052, for the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then give certain seat described by described current alarm calls priority allocation to be allocated.
With reference to shown in Fig. 8, in another embodiment of the invention, the present invention also comprises towards the alarm and command system in geographic position:
Alarm calls relating module 106, for associating alarm calls is automatically relevant according to relevance principle, described relevance principle is: by the alarm calls record of same position and data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label; Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
More specifically, with reference to shown in Fig. 7, in an example of the present invention, extraction module comprises:
Position coordinates extraction module 1021, for extracting position coordinates and the scope of described alarm calls.
Geographic name matching module 1022, is mated by GIS data according to described position coordinates, obtains the geographic name matched with described position coordinates.
It should be noted that, system in the embodiment of the present invention may be used for the whole technical schemes realized in said method embodiment, the function of its each functional module can according to the method specific implementation in said method embodiment, its specific implementation process can refer to the associated description in said method embodiment, repeats no more herein.Meanwhile, the alarm and command system towards geographic position of the embodiment of the present invention has the advantage of said method embodiment, and therefore not to repeat here.
In the description of this instructions, specific features, structure, material or feature that the description of reference term " embodiment ", " some embodiments ", " preferred embodiment ", " example " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, identical embodiment or example are not necessarily referred to the schematic representation of above-mentioned term.And the specific features of description, structure, material or feature can combine in a suitable manner in any one or more embodiment or example.
The foregoing is only the preferred embodiments of the present invention; not thereby its scope of the claims is limited; every utilize instructions of the present invention and accompanying drawing content to do equivalent structure or equivalent flow process conversion; directly or indirectly be used in the technical field that other are relevant, be all in like manner included in scope of patent protection of the present invention.

Claims (8)

1. connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, comprising:
Access alarm calls in turn, described alarm calls comprise current alerts calling and in first alarm calls;
Extract the positional information of alarm calls described in each, calling number and call time;
The positional information that described current alerts is called out and each contrast in the positional information of first alarm calls;
Rank according to spatial domain position queuing principle, position, described spatially territory queuing principle is: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue;
Carry out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
2. according to claim 1ly connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, the described positional information according to calling to be allocated is carried out seat and is distributed and comprise:
By the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast;
When the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then give certain seat described by described current alarm calls priority allocation to be allocated.
3. according to claim 1ly connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, also comprise:
According to relevance principle to alarm calls relevant association automatically, described relevance principle is: by the alarm calls record of same position and related data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label; Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
4. according to claim 1ly connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, described extraction positional information of alarm calls described in each comprises:
Extract position coordinates and the scope of described alarm calls;
Mated by GIS data according to described position coordinates, obtain the geographic name matched with described position coordinates and scope.
5. towards the alarm and command system in geographic position, it is characterized in that, comprising:
Access module, for accessing alarm calls in turn, described alarm calls comprise current alerts calling and in first alarm calls;
Extraction module, for extracting the positional information of alarm calls described in each, calling number and call time;
First comparing module, contrasts in the positional information of first alarm calls for the positional information of being called out by described current alerts and each;
Queue module, for ranking according to spatial domain position queuing principle, position, described spatially territory queuing principle is: when multiple described in first alarm calls, information identical at least two in location are in first alarm calls time, positional information to be called out at the current alerts that the positional information of first alarm calls is different carry out priority ordering from described at least two in call queue; When multiple positional information in first alarm calls is all different, the current alerts that positional information is identical with in the positional information of first alarm calls is called out, and postpone is sorted in the end of call queue;
Seat distribution module, for carrying out seat distribution according to seat distribution principle, described seat distribution principle is: carry out seat distribution according to the positional information of calling to be allocated.
6. according to claim 5ly connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, described seat distribution module comprises:
Second comparing module, for by the positional information of current alarm calls to be allocated or calling number and each seat or the positional information of the alarm calls processed in the nearest time period or calling number contrast;
Distribution module, for when the positional information of described current alarm calls to be allocated or calling number and certain seat the positional information of the alarm calls processed in the nearest time period or calling number identical, then by described current alarm calls priority allocation to be allocated to certain seat described.
7. according to claim 5ly connect towards geographic position the method for dealing with emergencies and dangerous situations, it is characterized in that, also comprise:
Alarm calls relating module, for associating alarm calls is automatically relevant according to relevance principle, described relevance principle is: by the alarm calls record of same position and related data relevant association automatically, and using the positional information of alarm calls as alarm calls log file bag label; Described alarm calls log file comprises alarm calls positional information and conversation recording, and described conversation recording comprises time, event information, calling number, the number of calls and alert treatment measures.
8. the alarm and command system towards geographic position according to claim 5, is characterized in that, described extraction module comprises:
Position coordinates extraction module, for extracting position coordinates and the scope of described alarm calls;
Geographic name matching module, is mated by GIS data according to described position coordinates, obtains the geographic name matched with described position coordinates.
CN201410542732.3A 2014-10-14 2014-10-14 Geographic-position-oriented alarm receiving-processing method and system Pending CN104268718A (en)

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