CN102075344B - Work order distributing method and alarm information filtering device in communication network - Google Patents

Work order distributing method and alarm information filtering device in communication network Download PDF

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CN102075344B
CN102075344B CN 200910238508 CN200910238508A CN102075344B CN 102075344 B CN102075344 B CN 102075344B CN 200910238508 CN200910238508 CN 200910238508 CN 200910238508 A CN200910238508 A CN 200910238508A CN 102075344 B CN102075344 B CN 102075344B
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warning information
worker
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filter
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CN102075344A (en
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王岚
李志杰
王群群
郭�旗
宗建菲
王承斌
何宁宁
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China Mobile Group Beijing Co Ltd
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China Mobile Group Beijing Co Ltd
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Abstract

The invention discloses a work order distribution method and an alarm information filtering device in a communication network, which are used for solving the problem of system resource waste due to the repeated distribution of the work order in the prior art. The method comprises the following steps of: acquiring alarm information meeting the work order distribution condition in the communication network by the alarm information filtering device; determining the alarm information with the same characteristic data from the acquired alarm information; configuring the work order for the determined alarm information with the same characteristic data according to a way of configuring one work order for the alarm information with the same characteristic data by the alarm information filtering device; and distributing the configured work order by the alarm information filtering device.

Description

Single distributing method of worker in the communication network and warning information filter
Technical field
The present invention relates to communication network network management technology field, relate in particular to single distributing method of worker and warning information filter in a kind of communication network.
Background technology
When a certain entity (such as the base station) in the communication system when breaking down; Entity can the basis information relevant with fault generate warning information; And be the warning information filtercondition that is provided with through in advance for the warning information filter of network side, the function of this warning information filter this alarming information report, realize filter alarm information; And it is single to utilize the warning information that filters out to generate corresponding worker; Thereby through to single the distributing of worker, make monitoring and attendant can obtain the warning information of oneself concern, and be unlikely to make the warning information of this concern to be buried in oblivion in the warning information of magnanimity.It in the following table 1 relevant parameter of part warning information filter commonly used in the prior art.
Table 1:
Figure GDA0000138536940000011
Figure GDA0000138536940000021
In the prior art; The warning information tupe that communication system operator adopts is to adopt the pattern of dividing by specialty; Promptly different specialties is set respectively to different warning information; Corresponding variant specialty is equipped with special attendant that this professional corresponding warning information is handled.Based on above-mentioned warning information tupe of the prior art; The warning information filter need filter to different professional warning information; Such as, if current specialty has base station failure monitoring specialty and transmission fault monitoring specialty, then need be to should warning information filter 1,2 being set two specialties (specialty 1, specialty 2) respectively; The attendant who is respectively corresponding specialty by the warning information filter 1,2 that is provided with distributes worker's list; It is as shown in Figure 1 that two specialties here and the annexation of warning information filter 1,2 and warning information filter 1,2 carry out the sketch map that the worker singly distributes, and supposes that transmission fault has taken place in current arbitrary base station, and reported the warning information that transmission fault has taken place about this base station; Because this warning information can be classified as the process range of base station fault specialty; Can be classified as the process range of transmission fault monitoring specialty again, then this warning information both possibly filtered that to obtain and distribute corresponding worker single by warning information filter 1, again maybe be simultaneously filtered by warning information filter 2 obtain and to distribute corresponding worker single; But in practical application; Transmission fault taking place and this warning information of producing to the base station, only need distribute the worker get final product singly for base station fault specialty or transmission fault monitoring specialty, just can realize the fault eliminating by the attendant of a specialty; Therefore to identical warning information, above-mentioned warning information filter 1 carries out single the distributing in fact of worker respectively with warning information filter 2 can cause resource waste.
From the above, adopt warning information tupe of the prior art, exist and to produce the problem that repeats to send list and cause system resource waste.
Summary of the invention
The embodiment of the invention provides single distributing method of the worker in a kind of communication network and warning information filter, possibly produce the problem that repeats to send list and cause system resource waste in order to solve to exist in the prior art.
For this reason, the embodiment of the invention adopts following technical scheme:
The single distributing method of worker in a kind of communication network comprises:
The warning information filter obtains to satisfy the warning information that the worker singly distributes condition in the communication network; And from the warning information that obtains, the warning information of confirming to have the same characteristic features data; Said warning information filter is the warning information configuration worker list of confirming with same characteristic features data according to being the single mode of worker of warning information configuration with same characteristic features data; And said warning information filter is distributed worker's list of configuration.
Preferably, said method can also comprise:
Said warning information filter is confirmed said content information with warning information of same characteristic features data; And in the corresponding relation of preset content information and fault type, confirm the fault type corresponding with said content information; And with the fault type of determining be carried to the worker of configuration single in.
Preferably, said method can also comprise:
Said warning information filter is confirmed said content information with warning information of same characteristic features data; Said warning information filter is confirmed the single recipient of the worker corresponding with said content information in preset content information and the single recipient's of worker corresponding relation; And the worker that said warning information filter is distributed said configuration singly is specially: said warning information filter is single to the worker that the single recipient of the worker who confirms distributes configuration.
Preferably, said warning information filter confirms that the warning information with same characteristic features data specifically comprises from the warning information that obtains:
Said warning information filter is chosen any warning information from the warning information that obtains; A characteristic in the warning information that said warning information filter is confirmed to choose; And according to the characteristic of choosing, from other warning information except that the warning information of choosing that obtain, the warning information of confirming to have the said characteristic of choosing; And warning information of confirming and the warning information of choosing confirmed as the warning information with same characteristic features data.
Preferably, said characteristic is the time of source of trouble sign and/or fault generating.
Warning information filter in a kind of communication network comprises: obtain the unit, be used for obtaining communication network and satisfy the warning information that the worker singly distributes condition; Confirm the unit, be used for from obtaining the warning information that the unit obtains, the warning information of confirming to have the same characteristic features data; Dispensing unit is used for according to for having the single mode of worker of warning information configuration of same characteristic features data, and is single for confirming the warning information configuration worker with same characteristic features data who confirms the unit; Dispatch unit is used to distribute worker's list that dispensing unit disposes.
The embodiment of the invention satisfies the warning information that the worker singly distributes condition from what obtain through the warning information filter; Confirm to have the warning information of same characteristic features data; And according to disposing the single mode of a worker for warning information with same characteristic features data; The warning information configuration worker with same characteristic features data who be to confirm is single, thus the scheme that provides according to the embodiment of the invention, can be with these same characteristic features data as the linked character between the warning information; And for the warning information with these same characteristic features data only to dispose a worker single, therefore avoided in the prior art problem, the problem includes: repeat to send the problem that singly causes system resource waste.
Description of drawings
Fig. 1 singly distributes sketch map for worker of the prior art;
The idiographic flow sketch map of the single distributing method of the worker in a kind of communication network that Fig. 2 provides for the embodiment of the invention;
Fig. 3 is the idiographic flow sketch map of the embodiment of the invention 1;
Fig. 4 is the idiographic flow sketch map of the embodiment of the invention 2;
The concrete structure sketch map of the warning information filter in the communication network that Fig. 5 provides for the embodiment of the invention.
Embodiment
The embodiment of the invention provides single distributing method of the worker in a kind of communication network and warning information filter; Through the same characteristic features data that have with warning information as the linked character between the warning information; The worker of warning information configuration with same characteristic features data who be to confirm is single, thereby has avoided in the prior art problem, the problem includes: repeat to send the problem that singly causes system resource waste.
Carry out detailed elaboration below in conjunction with each accompanying drawing to the main realization principle of embodiment of the invention technical scheme, embodiment and to the beneficial effect that should be able to reach.
The embodiment of the invention at first provides the worker in a kind of communication network single distributing method, and the idiographic flow sketch map of this method is as shown in Figure 2, may further comprise the steps:
Step 21, warning information filter obtain to satisfy the warning information that the worker singly distributes condition in the communication network;
Step 22, warning information filter from the warning information that obtains, the warning information of confirming to have the same characteristic features data;
Step 23, the warning information filter is the warning information configuration worker list of confirming with same characteristic features data according to being the single mode of worker of warning information configuration with same characteristic features data;
Step 24, warning information filter are distributed worker's list of configuration.
Preferably, in the embodiment of the invention, can pass through following dual mode performing step 22:
First kind of mode: directly warning information is carried out related mode.When adopting this mode; Can confirm the characteristic of each warning information of above-mentioned acquisition respectively; Because a warning information possibly have a plurality of different character data simultaneously, therefore follow-uply can be directed against a certain characteristic, choose the warning information that has this characteristic simultaneously; And adopting step 23, a worker is single for this warning information that selects configuration;
The second way:, choose the mode of other warning information related with this warning information according to a certain warning information.The implementation of concrete this mode is: at first, from the warning information that obtains, choose any warning information; Then; A characteristic in the warning information of confirming to choose; And according to this characteristic of confirming, from other warning information except that the warning information of choosing that obtain, the warning information of confirming to have this characteristic; In embodiments of the present invention, this characteristic is the linked character between the warning information; At last, warning information of confirming with this characteristic and the warning information of choosing are confirmed as the warning information with same characteristic features data jointly, and adopt step 23, a worker is single for this warning information that selects configuration.
In this method that the embodiment of the invention provides, can further include step: the content information of confirming to have the warning information of same characteristic features data; And in the corresponding relation of preset content information and fault type, confirm and the corresponding fault type of confirming of content information; And this fault type distributed, particularly, can fault type be configured to the worker and be distributed to the single recipient of worker in single, also can adopt the mode of independently distributing fault type, definite fault type is distributed.Above-mentioned three steps that further comprise based on this method; This method of utilizing the embodiment of the invention to provide can also be according to the content information of warning information; Confirm the current fault type alarmed of causing; And can further the fault type of determining be carried in worker's list, can roughly understand fault type so that obtain the single attendant of worker, thereby do corresponding preparation for getting rid of this fault.
In addition; Introduction by to prior art can be known; Because warning information with same characteristic features data is corresponding to different specialties, and the said method that provides according to the embodiment of the invention is only single for the worker of warning information configuration with same characteristic features data; Therefore, this worker singly should be distributed to the problem attendant of which specialty is a needs solution.In embodiments of the present invention; Can adopt the mode of distributing at random; With this worker who generates singly be distributed to arbitrary one with above-mentioned pairing attendant of warning information or the single receiving system of the employed worker of attendant (, below will accept the single receiving system of single attendant of worker or worker and be referred to as worker's list recipient) for the ease of describing with same characteristic features data; Also can adopt following mode to carry out single the distributing of worker, particularly, this mode may further comprise the steps:
At first, confirm to have the content information of the warning information of same characteristic features data;
Then, in preset content information and the single recipient's of worker corresponding relation, confirm the single recipient of the worker corresponding with the content information of confirming; Need to prove, when the single recipient's of above-mentioned preset content information and worker corresponding relation is set, can different content informations be carried out association after; Content information and the single recipient's of worker corresponding relation after the association are set again; Such as, it is related content information to be that rotating ring warning information and the content information of rotating ring fault is that the base station alarm information of base station fault is carried out, and the content information that obtains after the association is set to corresponding with rotating ring monitoring specialty; Again such as; It is related that transmitting warning information and the content information that can content information be transmission fault is that the warning information at disconnected station, base station carries out, and the content information that obtains after the association be set to corresponding with the transmitting, monitoring specialty, or the like;
At last, the warning information filter is single to the worker that the single recipient of the worker who confirms distributes configuration.
Adopt aforesaid way to confirm the single recipient of worker, can to different content informations the single recipient of worker be set according to the actual requirements, thereby can realize equilibrium distribution that the worker is single etc.
Need to prove, in the said method that the embodiment of the invention provides, characteristic can but be not limited to time etc. of source of trouble sign (such as cell ID or Base Station Identification etc.) and/or fault generating.
Said method by the embodiment of the invention provides can know, the embodiment of the invention satisfies the warning information that the worker singly distributes condition the warning information of confirming to have the same characteristic features data through the warning information filter from what obtain; And, be that the warning information configuration worker with same characteristic features data that confirms is single, thereby the scheme that provides according to the embodiment of the invention according to the single mode of worker of warning information configuration for having the same characteristic features data; Can be with these same characteristic features data as the linked character between the warning information; And for the warning information with these same characteristic features data only to dispose a worker single, therefore avoided problem in the prior art, the problem includes: repeat to send the problem that singly causes system resource waste, simultaneously; Because it is only single for worker of warning information configuration with phase character data; Thereby the attendant of follow-up the corresponding specialty of needs carries out malfunction elimination and gets final product, therefore according to this worker singly; This method that the embodiment of the invention provides can also be practiced thrift human resources in conserve system resources.
Below be example with two concrete embodiment 1,2; Specify the application of said method in reality that the embodiment of the invention provides; Before embodiment 1,2 is described; Need to propose,, can realize that in embodiment 1,2 the warning information filter of the said method that the embodiment of the invention provides is called the matrix form filter in order on device name, to distinguish with the warning information filter of available technology adopting.
Embodiment 1:
The call method of the warning information filter of the call method of matrix form filter and available technology adopting is similar; Be that the single recipient of worker initiates one and asks network side equally; Carry the ID of corresponding matrix form filter in this request, thereby network side is routed automatically to the matrix form filter corresponding to this ID with this request, what be different from prior art is; When the matrix form filter receives this request, can adopt following generating step worker as shown in Figure 3 single:
Step 31, matrix form filter can be set up two or more queuing registers that are used to store warning information in self after receiving above-mentioned request; In the queuing register of those foundation, have a queuing register a1 to be used for receiving and storing main warning information, other queuing register a2 then is used for receiving from warning information; Wherein, Main warning information and can distinguish according to the source of trouble sign that comprises the warning information or the time of fault generating etc. from the differentiation mode of warning information, such as, the warning information that will comprise first source of trouble sign is made as main warning information; And the warning information that will comprise other source of trouble signs is made as main warning information; Or generation time warning information early is made as main warning information, and the warning information that generation time is later is made as from warning information, when the entity that breaks down in the communication system when the matrix form filter is sent warning information; The matrix form filter is singly distributed condition according to preset worker; Warning information to sending filters, and according to aforesaid way, singly distributes the main warning information of condition and distinguishes and store from warning information satisfying the worker;
Step 32; The matrix form filter starts the timer b1 that corresponds respectively to above-mentioned queuing register a1, a2, the b2 be arranged in self and carries out timing, when actual timing time of b1, b2 during less than preset timing time (such as, the preset timing time here can be set to ten minutes); If in this section time range; The matrix form filter receives the alarm clearance message that corresponding faulty entity reports, and then the matrix form filter is removed and should be alarmed, if when the actual timing time of b1, b2 reaches consistent with Preset Time; The matrix form filter is not received the alarm clearance message that faulty entity reports, and then changes step 33 over to;
Step 33; The matrix form filter carries out association to the warning information of storing among a1, the a2; Such as, in embodiments of the present invention, first kind of mode that concrete interrelational form can adopt preceding text to introduce; The characteristic of each warning information of promptly confirming respectively to store among a1, the a2 (in the present embodiment 1 with Base Station Identification as characteristic), and the warning information that will have a same base sign is chosen as a warning information set;
Step 34, to the warning information set of choosing in the step 33, it is single to dispose and generate a worker, and this worker is singly offered the single recipient of worker, and flow process finishes.
Embodiment 2:
The practical implementation process sketch map of embodiment 2 is as shown in Figure 4, may further comprise the steps:
Step 41, matrix form filter receive the request that the single recipient of worker initiates;
Step 42; The matrix form filter is set up two queuing registers that are used to store warning information in self; One of them queuing register a3 is used for receiving and storing main warning information; Another queuing register a4 then is used for receiving from warning information, and main warning information and similar from the differentiation mode and the embodiment 1 of warning information repeats no more at this;
Step 43, queuing register a3, a4 that the utilization of matrix form filter is set up send warning information to the entity that breaks down in the communication system to the matrix form filter and distinguish and store;
Step 44; The matrix form filter starts the timer b3 that corresponds respectively to above-mentioned queuing register a3, a4, the b4 be arranged in self and carries out timing, when actual timing time of b3, b4 during less than preset timing time (such as, the preset timing time here can be set to five minutes); If in this section time range; The matrix form filter receives the alarm clearance message that corresponding faulty entity reports, and then the matrix form filter is removed and should be alarmed, if when the actual timing time of b3, b3 reaches consistent with Preset Time; The matrix form filter is not received the alarm clearance message that faulty entity reports, and then changes step 45 over to;
Step 45; The matrix form filter carries out association to the warning information of storing among a3, the a4; The second way that concrete interrelational form can adopt preceding text to introduce in embodiments of the present invention, can be benchmark with the transmitting warning information of storing among the a3; With its with a4 in the warning information stored be associated; The characteristic (Base Station Identification in the present embodiment 2 in this transmitting warning information is as characteristic) of the main warning information of promptly confirming to store among the a3, thus from a2, store from warning information, choose have simultaneously this same base sign from warning information;
Step 46, to above-mentioned transmitting warning information and the warning information of choosing, it is single to dispose and generate a worker, and this worker is singly offered the single recipient of worker, and flow process finishes.
, only for referencial use in the following table 2 for the relevant parameter signal of the matrix form warning information filter that adopts in the embodiment of the invention.
Table 2:
Figure GDA0000138536940000091
Figure GDA0000138536940000101
Correspondingly, the embodiment of the invention also provides the filter of the warning information in a kind of communication network, and the concrete structure sketch map of this device is as shown in Figure 5, comprises following functional unit:
Obtain unit 51, be used for obtaining communication network and satisfy the warning information that the worker singly distributes condition;
Confirm unit 52, be used for from obtaining the warning information that unit 51 obtains, the warning information of confirming to have the same characteristic features data;
Dispensing unit 53 is used for according to for having the single mode of worker of warning information configuration of same characteristic features data, and is single for confirming the warning information configuration worker with same characteristic features data who confirms unit 52;
Dispatch unit 54 is used to distribute worker's list that dispensing unit 53 disposes.
Preferably, in order to confirm fault type according to warning information, this device that the embodiment of the invention provides can also comprise:
Content information is confirmed the unit, is used for confirming the determined content information with warning information of same characteristic features data in unit; Fault type is confirmed the unit, is used at the preset content information and the corresponding relation of fault type, confirms to confirm the corresponding fault type of content information that the unit is confirmed with content information.Thereby dispatch unit 54 can confirm that the fault type that the unit is confirmed distributes to fault type.
In order to confirm the single recipient of worker according to warning information, this device provided by the invention is comprising that foregoing information confirms to can further include on the basis of unit:
The recipient confirms the unit, is used for the corresponding relation preset content information and the single recipient of worker, confirms to confirm the single recipient of the corresponding worker of the definite content information in unit with content information.Thereby dispatch unit 54 can be confirmed the single recipient of the worker who confirms the unit according to the recipient, and the worker that dispensing unit is disposed singly is distributed to the single recipient of definite worker.
Corresponding to a kind of implementation of above-mentioned definite unit 52 functions, can also be in the embodiment of the invention with confirming that unit 52 further is divided into following functional module, specifically comprises:
Choose module, be used for choosing any warning information from obtaining the warning information that unit 51 obtains; The characteristic determination module is used for confirming choosing a characteristic of the warning information that module chooses; First determination module is used for the characteristic definite according to the characteristic determination module, from other warning information except that the warning information of choosing that obtain the unit acquisition, and the warning information of confirming to have this characteristic; Second determination module is used for warning information with this characteristic that first determination module is confirmed and the warning information of choosing and confirms as the warning information with same characteristic features data jointly.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, belong within the scope of claim of the present invention and equivalent technologies thereof if of the present invention these are revised with modification, then the present invention also is intended to comprise these changes and modification interior.

Claims (10)

1. the single distributing method of the worker in the communication network is characterized in that, comprising:
The warning information filter obtains to satisfy the warning information that the worker singly distributes condition in the communication network; And
From the warning information that obtains, the warning information of confirming to have the same characteristic features data;
Said warning information filter is the warning information configuration worker list of confirming with same characteristic features data according to being the single mode of worker of warning information configuration with same characteristic features data; And
Said warning information filter is distributed worker's list of configuration.
2. the method for claim 1 is characterized in that, also comprises:
Said warning information filter is confirmed said content information with warning information of same characteristic features data; And
In the corresponding relation of preset content information and fault type, confirm the fault type corresponding with said content information; And
The fault type of determining is carried in worker's list of configuration.
3. the method for claim 1 is characterized in that, also comprises:
Said warning information filter is confirmed said content information with warning information of same characteristic features data;
Said warning information filter is confirmed the single recipient of the worker corresponding with said content information in preset content information and the single recipient's of worker corresponding relation; And
The worker that said warning information filter is distributed said configuration singly is specially: said warning information filter is single to the worker that the single recipient of the worker who confirms distributes configuration.
4. the method for claim 1 is characterized in that, said warning information filter confirms that the warning information with same characteristic features data specifically comprises from the warning information that obtains:
Said warning information filter is chosen any warning information from the warning information that obtains;
A characteristic in the warning information that said warning information filter is confirmed to choose; And
According to the characteristic of choosing, from other warning information except that the warning information of choosing that obtain, the warning information of confirming to have the said characteristic of choosing; And
Warning information of confirming and the warning information of choosing are confirmed as the warning information with same characteristic features data.
5. like the described method of 1～4 arbitrary claim, it is characterized in that said characteristic is the time of source of trouble sign and/or fault generating.
6. the warning information filter in the communication network is characterized in that, comprising:
Obtain the unit, be used for obtaining communication network and satisfy the warning information that the worker singly distributes condition;
Confirm the unit, be used for from obtaining the warning information that the unit obtains, the warning information of confirming to have the same characteristic features data;
Dispensing unit is used for according to for having the single mode of worker of warning information configuration of same characteristic features data, and is single for confirming the warning information configuration worker with same characteristic features data who confirms the unit;
Dispatch unit is used to distribute worker's list that dispensing unit disposes.
7. device as claimed in claim 6 is characterized in that, also comprises:
Content information is confirmed the unit, is used for confirming the determined content information with warning information of same characteristic features data in unit;
Fault type is confirmed the unit, is used at the preset content information and the corresponding relation of fault type, confirms to confirm the corresponding fault type of content information that the unit is confirmed with content information;
Said dispatch unit, specifically be used to distribute the dispensing unit configuration, carried fault type and confirmed that the worker of the fault type that the unit is confirmed is single.
8. device as claimed in claim 6 is characterized in that, also comprises:
Content information is confirmed the unit, is used for confirming the determined content information with warning information of same characteristic features data in unit;
The recipient confirms the unit, is used for the corresponding relation preset content information and the single recipient of worker, confirms to confirm the single recipient of the corresponding worker of the definite content information in unit with content information; And
Said dispatch unit singly is distributed to the single recipient of definite worker with the worker of dispensing unit configuration.
9. device as claimed in claim 6 is characterized in that, said definite unit specifically comprises:
Choose module, be used for choosing any warning information from obtaining the warning information that the unit obtains;
The characteristic determination module is used for confirming choosing a characteristic of the warning information that module chooses;
First determination module is used for the characteristic definite according to the characteristic determination module, from other warning information except that the warning information of choosing that obtain the unit acquisition, confirms to have the warning information of the definite characteristic of characteristic determination module;
Second determination module is used for the warning information that first determination module is confirmed and chooses the warning information that module chooses and confirm as the warning information with same characteristic features data.
10. like the described device of 6～9 arbitrary claims, it is characterized in that said characteristic is the time of source of trouble sign and/or fault generating.
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