Summary of the invention
In view of this, technical problem to be solved by this invention provides a kind of processing method and device of warning information, can be according to the warning information that can influence the normal operation of special body, find the Root alarm of the alarm that interrelated relation is arranged in a large number effectively, avoided carrying out the related big problem of bringing of amount of calculation of calculating at all alarm datas in the prior art, not only improve the treatment effeciency of warning information, and can promptly find Root alarm.
For this reason, the invention provides a kind of processing method of warning information, may further comprise the steps:
Preset the warning information type that can influence the normal operation of special body, comprising core alarm and specialty alarm, the warning information of the normal operation of the described special body of direct influence that described core alarm is produced for special body self breaks down, the warning information of the normal operation of the described special body of remote-effects that described specialty alarm is produced for other main bodys beyond the special body break down;
Be provided with between alarm of described core and the specialty alarm and mutual influential incidence relation and the priority that satisfies the alarm association condition between the specialty alarm, set up the alarm association relation table;
Obtain warning information, and judge whether the warning information that is obtained is the type that can influence the normal operation of described special body, preserves judged result;
According to described alarm association relation table, the warning information that can influence the normal warning information type of moving of described special body is carried out alarm association calculating, obtain Root alarm information.
Preferably, described special body is set equipment or the business that needs monitoring for the user.
Preferably, the user sets in advance the warning information type that influences this special body operation according to the needs or the existing experience of different times.
Preferably, when having the keyword that sets in advance in the alarm title of the warning information that is obtained or the alarm type, know that then the warning information that is obtained is for influencing the type of the normal operation of described special body.
Preferably, also comprise step:, send alarm notification to the maintenance department of Root alarm information correspondence according to described Root alarm information and storage in advance and mapping relations responsible Root alarm maintenance department.
In addition, the invention also discloses a kind of processing unit of warning information, comprise that warning information type preset unit, alarm association relation are provided with unit, warning information acquiring unit, warning information judging unit, obtain the Root alarm unit, wherein,
Warning information type preset unit, be used to preset the warning information type that can influence the normal operation of special body, comprising core alarm and specialty alarm, the warning information of the normal operation of the described special body of direct influence that described core alarm is produced for special body self breaks down, the warning information of the normal operation of the described special body of remote-effects that described specialty alarm is produced for other main bodys beyond the special body break down;
Alarm association relation is provided with the unit, is used to be provided with between described core alarm and the specialty alarm and mutual influential incidence relation and the priority that satisfies the alarm association condition between the specialty alarm, sets up the alarm association relation table;
The warning information acquiring unit is used to obtain warning information, and preserves warning information;
The warning information judging unit, be used for according to the warning information type that influences the normal operation of special body that obtains from warning information type preset unit, whether judgement is the type that can influence the normal operation of described special body from the warning information that the warning information acquiring unit is obtained, and preservation can influence the warning information that described special body normally moves type;
Obtain the Root alarm unit, be used for the alarm association relation table that the unit obtains being set according to the alarm association relation, the warning information that can influence the normal warning information type of moving of described special body that obtains from the warning information judging unit is carried out alarm association calculating, obtain Root alarm information.
Preferably, described special body is set equipment or the business that needs monitoring for the user.
Preferably, when having the keyword that sets in advance in the alarm title of the warning information that is obtained or the alarm type, know that then the warning information that is obtained is for influencing the type of the normal operation of described special body.
Preferably, also comprise an alarm notification unit, be used for sending alarm notification to corresponding maintenance department according to Root alarm information.
By the technical scheme of the invention described above as can be known, the present invention has following advantage:
Can influence the warning information of this special body type by setting in advance, for example by setting in advance the keyword mode, alarm title or alarm type to obtaining warning information filter and discern, which is discerned belong to the core alarm, which belongs to the specialty alarm, can realize a large amount of filter alarm information, carry out the calculating object scope that the warning information relevance is calculated thereby dwindled, significantly reduced the data processing amount that relevance is calculated, obtain Root alarm information apace, thereby know the basic reason and the concrete device location that cause that the special body fault takes place fast, thus can be by directly solving fault rootstock.Set equipment or business that special body need be monitored for the user, the user sets in advance the warning information type that influences this special body operation according to the needs or the existing experience of different times, can satisfy user (operation maintenance administrative staff's) alarm monitoring demand targetedly.According to the described Root alarm information and the responsible mapping relations of safeguarding warning information fault department of storage in advance, send alarm notification to the maintenance department of Root alarm information correspondence, make a series of phenomena of the failure that cause by the root alarm be able to rapid solution.
Embodiment
Core concept of the present invention is: after obtaining warning information, from a large amount of warning information, filter out the warning information of the warning information type that influences the normal operation of special body, carry out the relevance of warning information calculates based on these warning information incidence relation each other, can obtain Root alarm information apace, thereby know basic reason and the concrete device location that causes that the special body fault takes place fast.
For making those skilled in the art understand the present invention better, technical scheme provided by the invention is specified below in conjunction with specific embodiment.
Referring to Fig. 1, the flow chart of the processing method of a kind of warning information that provides for the embodiment of the invention one, this method may further comprise the steps:
Step S101: for special body, preset the warning information type that all can influence its normal operation, comprise the core alarm and influence the specialty alarm that core is alarmed.
In this step, described special body can be specific equipment, also can be professional.Certainly,, also can state business as,, the relevant base station business be arranged for base station equipment to device service for equipment.
In this step, described special body can also be set equipment or the business that needs monitoring for the user.
In this step, on the specific implementation, set in advance the warning information type that influences this special body operation according to the needs of different times or existing experience.The described warning information that can influence the normal operation of described special body comprises core alarm and specialty alarm; Wherein, described core alarm has a direct impact the warning information of its normal operation for breaking down owing to special body self, the warning information of the normal operation of remote-effects special body that described specialty alarm produces for breaking down owing to other main bodys beyond the special body.
Need to prove, for the warning information that can influence the normal operation of special body, except may producing owing to factors such as special body in-house facility faults, the fault that other main bodys took place outside the special body also may produce the warning information that can influence the normal operation of special body.
Referring to Fig. 2, an embodiment schematic diagram of forming for all warning information that influence special body in the present invention, in the embodiment shown in Figure 2, the warning information that influences special body comprises core alarm A, specialty alarm 1, specialty alarm 2, specialty alarm 3, and other alarms that except that core alarm and specialty are alarmed, do not influence the normal operation of special body, certainly, according to user's needs, the concrete kind of core alarm, specialty alarm can be provided with arbitrarily, is not limited to 1 core alarm shown in the figure, 3 specialty alarms.Arrow among the figure shows the influence of specialty alarm to the core alarm, and this influence may be real-time, also may could form after after a while, promptly after the specialty alarm produces, through after a while, just causes the generation of core alarm.For example, " power has a power failure and alarms " is concerning the equipment special body with reserve battery, it is a specialty alarm, can't directly influence the normal operation of this special body, but, after reserve battery discharge certain hour, in the time of can't providing electric power to the normal operation of special body, the equipment of itself of this special body will produce " base station service quit alarm ", be a core alarm.
In the present invention, the above-mentioned professional warning information type that can influence the normal operation of described special body or summarize the experience out according to network O﹠M is perhaps set according to own degree of attentiveness to alarm.
Step S102: preset between alarm of described core and the specialty alarm and mutual influential incidence relation and the priority that satisfies the alarm association condition between the specialty alarm, set up the alarm association relation table.
According to previous step, can draw the incidence relation between core alarm and the specialty alarm, then need rule of thumb to preset for influential incidence relation between the specialty alarm.
For example, rule of thumb for the core that preset alarm A, specialty alarm 1, specialty alarm 2, specialty alarm 3, then have between core alarm A and the specialty alarm 1, between core alarm A and the specialty alarm 2, have incidence relation between core alarm A and the specialty alarm 3.On the other hand, suppose rule of thumb also to know, specialty alarm 1 takes place also can cause specialty alarm 2, cause core alarm A again, then have: specialty alarm 1-specialty alarm 2-core alarm A.
According to the alarm association relation that presets, it is as follows to set up the alarm association relation table:
(a1) specialty alarm 1-〉core alarm A;
(a2) specialty alarm 2-〉core alarm A;
(a3) specialty alarm 3-〉core alarm A;
(a4) specialty alarm 1-〉specialty alarm 2-〉core alarm A;
Simultaneously rule of thumb, the priority that the alarm association relation satisfies condition is set, as follows:
(a1) specialty alarm 1-〉core alarm A, priority is general;
(a2) specialty alarm 2-〉core alarm A, priority is general;
(a3) specialty alarm 3-〉core alarm A, priority is general;
(a4) specialty alarm 1-〉specialty alarm 2-〉core alarm A, priority is higher.
Step S103: obtain warning information, and judge whether the warning information that is obtained is the type that can influence the normal operation of described special body, preserves judged result.
Obtain to as if the alarm data of a large amount of network elements of various different specialties, can be from existing network management alarm system, also can be respectively get access to from the Element management systems of different specialties.
In order to monitor to special body, according to the warning information type that abovementioned steps preset, judge successively whether each the bar warning information that is obtained is the type that can influence the normal operation of described special body, judgement is the break down core alarm of the directly normal operation of the described special body of influence of special body self, and still the break down specialty of the normal operation of the described special body of remote-effects that produced of other main bodys is alarmed beyond the special body.
On the specific implementation, can be by the keyword mode that sets in advance, alarm title or alarm type to warning information filter and discern, when having the keyword that sets in advance in the alarm title of the warning information that is obtained or the alarm type, know that then the warning information that is obtained is for influencing the type of the normal operation of described special body, know which is the core alarm, and which is the specialty alarm, and these warning information are preserved.
Step S104: according to described alarm association relation table, the warning information that can influence the normal warning information type of moving of special body is carried out alarm association calculating, obtain Root alarm information.
Carry out alarm association calculating according to the accessed direct core warning information that influences the normal operation of special body with the professional warning information that influences the core alarm, described relevance computational process is exactly that all warning information relevant with special body are compared in twos, judge whether to satisfy the alarm association condition that presets, for satisfying the alarm association condition simultaneously, the alarm association condition of limit priority is satisfied in judgement according to priority, thereby finds out Root alarm.The method of finding out Root alarm according to multinomial warning information and alarm association condition belongs to prior art, does not repeat them here.
Go up (a2) condition of (a4) of (a1) described in the example if satisfy simultaneously, owing to (a4) satisfy the higher priority condition, specialty alarm 1-is arranged then specialty alarm 2-core alarm A, Root alarm is specialty alarm 1.
Failure cause that described Root alarm information is write down and fault particular location are basic reason that produces alarm (being initiating failure) and the concrete device location that goes wrong.
On the specific implementation, behind execution of step S104, can also comprise the steps:
Step S105: according to the mapping relations of Root alarm information and storage in advance and responsible root alarm maintenance department, corresponding maintenance department sends alarm notification to Root alarm information.Can realize on-call maintenance by this step to equipment fault.For example, when Root alarm information was the not enough alarm of supply of electric power, maintenance department sent alarm notification to the power specialty.
On the specific implementation, also can send alarm notification according to Root alarm information to the pairing maintenance department of Root alarm information by the maintenance department of special body.
Send in the alarm notification step to corresponding maintenance department above-mentioned, specifically send the mode of alarm notification, can be for distributing the form of worker's list, maintenance department can carry out the reparation of fault according to the failure cause and the abort situation of the single record of the worker who is received so.
In the present invention, all there is corresponding maintenance department to go maintenance, can stores each bar warning information in advance and put down in writing the mapping relations of the department of fault with safeguarding this information in order to make the fault of being put down in writing in each bar warning information.
In view of the quantity of warning information in the communication network is huge, the alarm that the present invention is concerned about the user is as influence the alarm type that special body normally moves, has very strong specific aim, filtered irrelevant warning information widely, thereby reduced the time that alarm correlation calculates, promptly navigate to the Root alarm information that influences the normal operation of special body, present clearly after the distribution situation that can influence the position that alarm produces of this special body in the full communication network gathered out together, improved attendant's operation management efficient.
Following basis illustrates technical scheme of the present invention with the base station as the instantiation of monitored object.In example, the specific transactions main body that the user requires to monitor is: BTS service.The entity of BTS service main body is the base station, is provided with reserve battery in the base station.Because the specialty under the base station is wireless specialty, so when breaking down, need safeguard the base station by wireless professional maintenance department in this base station.
According to user's experience, can know that the great alarm that can directly influence the normal operation of BTS service main body has: clothes are moved back in base station service quit, sub-district or carrier wave moves back clothes etc.Except base station itself because factor such as equipment fault causes various moving back the clothes alarm; power has a power failure, air-conditioning damage shut down cause ambient temperature to raise, alarm is interrupted in transmission, (Base Station Controller, BSC) relevant alarm is the main cause that causes the base station service quit alarm to base station controller.Therefore; the user can set in advance that the clothes alarm is moved back in base station service quit alarm, sub-district, carrier wave moves back the clothes alarm as the core alarm that can directly influence the normal operation of BTS service main body; have a power failure alarm, air-conditioning of power is set to be damaged and shuts down alarm, transmission and interrupt the relevant alarm of alarm, base station controller as warning information type that can the normal operation of remote-effects BTS service main body, i.e. specialty alarm.These specialty alarms are reaching the generation that may cause the core alarm under certain condition, when the mains failure of the power supply source of this base station, if be provided with reserve battery in this base station, the base station can't be out of service at once behind mains failure so, when the discharge of base station reserve battery reaches certain voltage level (promptly reaching the specific threshold electric weight), ability base station equipment out of service, base station equipment is moved back the clothes alarm with generation.
According to the O﹠M experience, power has a power failure to alarm and also can cause air-conditioning to be shut down, thereby ambient temperature raises, and further causes the base station service quit alarm, and the priority that satisfies this alarm association condition is higher, therefore, following alarm association relation table is arranged:
(b1) power power failure alarm-base station service quit alarm, priority is general;
(b2) air-conditioning is shut down the alarm of alarm-base station service quit, and priority is general;
(b3) alarm of alarm-base station service quit is interrupted in transmission, and priority is general;
(b4) power power failure alarm-air-conditioning is shut down the alarm of alarm-base station service quit, and priority is higher.
After obtaining a large amount of warning information; whether the keyword of judging alarm type exists the warning information type that influences the normal operation of BTS service main body; promptly whether there be " base station service quit " " clothes are moved back in the sub-district " " carrier wave moves back clothes " " power power failure " " air-conditioning shutdown " " transmission is interrupted " " base station controller is relevant "; if have; then obtain relevant warning information; the alarm association that compares in twos one by one according to the condition in the above alarm association relation table calculates; if satisfy above (b4) Correlation Criteria; can know; promptly satisfy power power failure alarm-air-conditioning and shut down the alarm of alarm-base station service quit, it is power power failure alarm that Root alarm is then arranged.
According to the power of storage in advance have a power failure alarm and its maintenance department the mapping relations table as can be known, the power corresponding maintenance department of alarm that has a power failure is a power maintenance department, alarm notification will be received by power maintenance department so, to realize the on-call maintenance to the power-equipment fault.
Certainly, the present invention is not limited to the warning information of this a kind of special body of BTS service is monitored processing, can also be simultaneously to a plurality of special bodies, the core alarm and/or the specialty alarm that can influence its normal operation are set respectively, thereby realize simultaneously the warning information of a plurality of special bodies being monitored.Therefore, by the present invention, can satisfy the user to a plurality of equipment in the communication network or the professional demand of monitoring processing together.
The processing method of a kind of warning information that provides based on the invention described above, the present invention also provides a kind of processing unit of warning information, referring to Fig. 3, the frame diagram of the processing unit of a kind of warning information that provides for the embodiment of the invention two, comprise that warning information type preset unit 301, alarm association relation are provided with unit 302, warning information acquiring unit 303, warning information memory cell 304, warning information judging unit 305, obtain Root alarm unit 306, wherein
Warning information type preset unit 301, be used to preset the warning information type that can influence the normal operation of special body, comprise core alarm and specialty alarm, the warning information of the normal operation of the described special body of direct influence that described core alarm is produced for special body self breaks down, the warning information of the normal operation of the described special body of remote-effects that described specialty alarm is produced for other main bodys beyond the special body break down;
Alarm association relation is provided with unit 302, is used to be provided with between described core alarm and the specialty alarm and mutual influential incidence relation and the priority that satisfies the alarm association condition between the specialty alarm, sets up the alarm association relation table;
Warning information acquiring unit 303 is used to obtain warning information, and is kept in the warning information memory cell 304;
Warning information memory cell 304 is used to preserve warning information;
Warning information judging unit 305, be used for according to the warning information type that special body normally moves that influences that obtains from warning information type preset unit 301, whether the warning information that judgement is obtained from warning information acquiring unit 303 is the type that can influence the normal operation of described special body, can influence the warning information that described special body normally moves type and be saved in warning information memory cell 304;
On the specific implementation, can be by the keyword mode that sets in advance, alarm title or alarm type to warning information filter and discern, when having the keyword that sets in advance in the alarm title of the warning information that is obtained or the alarm type, know that then the warning information that is obtained is for influencing the type of the normal operation of described special body.
Obtain Root alarm unit 306, be used for the alarm association relation table that unit 302 obtains being set according to the alarm association relation, the warning information that can influence the normal warning information type of moving of described special body that obtains from warning information judging unit 305 is carried out relevance calculate, obtain Root alarm information.
Need to prove, system provided by the invention can not comprise independent warning information memory cell 304, but integrated memory cell is used for storage in warning information acquiring unit 303 and warning information judging unit 305, and system promptly provided by the invention comprises: warning information type preset unit, alarm association relation are provided with unit, warning information acquiring unit, warning information judging unit, obtain the Root alarm unit.
Wherein, the function that warning information type preset unit, alarm association relation is provided with the unit, obtain the Root alarm unit is still, and is as indicated above, and expanded data storage function in warning information acquiring unit and the warning information judging unit, is specially:
Described warning information acquiring unit is used to obtain warning information, and preserves warning information; Described warning information judging unit is used for according to the warning information type that special body normally moves that influences that obtains from warning information type preset unit 301, whether judgement is the type that can influence the normal operation of described special body from the warning information that warning information acquiring unit 303 is obtained, and preservation can influence the warning information that described special body normally moves type.
Wherein, described special body can be specific equipment, also can be business or client.Certainly, for equipment, also can be business to device service, therefore, for base station equipment, special body can be the form of base station equipment, BTS service.Described special body is preferably the equipment or the business of the required monitoring of user.
On the specific implementation, the user sets in advance the warning information type that influences this special body operation according to the needs or the existing experience of different times.
In the device that the invention described above provides, referring to Fig. 4, the frame diagram of the processing unit of a kind of warning information that provides for the embodiment of the invention three, wherein also comprise alarm notification unit 307, described alarm notification unit 307 is used for sending alarm notification according to Root alarm information to corresponding maintenance department.
On the specific implementation, described alarm notification unit 307 is used for according to warning information and mapping relations table and the Root alarm information of safeguarding fault department, to maintenance department's transmission alarm notification of Root alarm information correspondence.
The described alarm notification unit 307 concrete modes that send alarm notification can be for distributing the form of worker's list, and maintenance department can carry out the reparation of fault according to the failure cause and the abort situation of the single record of the worker who is received so.
In the present invention, all there is corresponding maintenance department to go maintenance, so store the mapping relations of the department of this information record fault of each bar warning information and maintenance in advance in order to make the fault of being put down in writing in each bar warning information.
The above only is a preferred implementation of the present invention, should be pointed out that the various technical schemes among the present invention obtain a large amount of practical applications in practice, effect is fine, and improved the alarm management efficiency of operation of operator widely, have outstanding economic benefit.For those skilled in the art, under the prerequisite that does not break away from the principle of the invention, can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.