CN115484143A - Alarm processing method and device, electronic equipment and storage medium - Google Patents
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Abstract
The invention provides an alarm processing method, an alarm processing device, electronic equipment and a storage medium, wherein the method comprises the following steps: determining an atomic solution corresponding to the root cause alarm information of the communication equipment; determining a priority of the atomic solution based on a priority impact factor of the atomic solution, the priority impact factor including at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution revenue, and an alarm level; determining an atomic solution set for alarm handling for the communication device based on the priority of the atomic solution. The method, the device, the electronic equipment and the storage medium provided by the invention reduce the cost of alarm processing on system resources and improve the alarm processing efficiency.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to an alarm processing method and apparatus, an electronic device, and a storage medium.
Background
When the communication equipment fails, corresponding alarm information can be generated. When the alarm information is detected, the fault prompted by the alarm information needs to be processed, and the automatic management level of the communication equipment is improved.
In the prior art, the alarm processing method calls an initial processing scheme according to the judgment result of the current alarm information, so that the system resource overhead is high and the alarm resolution is low. In addition, the newly added processing scheme can only be executed next time, and cannot be dynamically added into the current processing flow in real time, so that the alarm processing is not timely.
Disclosure of Invention
The invention provides an alarm processing method, an alarm processing device, electronic equipment and a storage medium, which are used for solving the technical problems of high system resource overhead and low alarm resolution rate of the alarm processing method in the prior art.
The invention provides an alarm processing method, which comprises the following steps:
determining an atomic solution corresponding to the root alarm information of the communication equipment;
determining a priority of the atomic solution based on a priority impact factor of the atomic solution, the priority impact factor including at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution revenue, and an alarm level;
determining an atomic solution set for alarm handling for the communication device based on the priority of the atomic solution.
According to the alarm processing method provided by the present invention, the determining the priority of the atomic solution based on the priority impact factor of the atomic solution includes:
determining an impact factor matrix of each atomic solution based on the quantized values of the priority impact factors of each atomic solution;
determining a closeness between each atomic solution and the ideal solution based on an impact factor matrix of each atomic solution, the ideal solution being preset;
determining a priority for each atomic solution based on a closeness between each atomic solution and the ideal solution.
According to the alarm processing method provided by the present invention, the determining an atomic solution set for performing alarm processing on the communication device based on the priority of the atomic solution includes:
acquiring a newly added atomic solution set, and setting an atomic solution with the highest priority in the newly added atomic solution set as a current scheduling task;
traversing an available service resource set, and if a visible time window on a current service resource is available and the current scheduling task is not in conflict with a scheduling task arranged in the current time window by the current service resource, inserting the current scheduling task into the current time window;
scheduling tasks scheduled within the current time window are determined based on the set of atomic solutions.
According to the alarm processing method provided by the present invention, the setting of the atomic solution with the highest priority in the newly added atomic solution set as the current scheduling task includes:
traversing an available service resource set, and if the current scheduling task cannot be inserted, putting the current scheduling task into a task conflict set;
traversing all scheduling tasks in the task conflict set, which conflict with the current scheduling task, and determining the current conflict task;
and if other available time windows exist in the current conflict task, inserting the current scheduling task into the current time window, and moving the conflict task to the other available time windows.
According to the alarm processing method provided by the invention, the step of determining the current conflict task comprises the following steps:
if the current conflict task does not have other available time windows, determining the priority of the current scheduling task and the current conflict task;
and if the priority of the current scheduling task is higher than that of the current conflict task, deleting the current conflict task and inserting the current scheduling task into a visible time window.
According to the alarm processing method provided by the invention, the determining of the priorities of the current scheduling task and the current conflict task comprises the following steps:
and if the priority of the current scheduling task is not higher than the priority of the current conflict task, deleting the current scheduling task.
According to the alarm processing method provided by the invention, the root cause alarm information is determined based on the following steps:
acquiring alarm information of the communication equipment in the current time period;
and performing correlation analysis on the alarm information to determine the root alarm information of the communication equipment.
The present invention also provides an alarm processing apparatus, including:
the determining unit is used for determining an atomic solution corresponding to the root source alarm information of the communication equipment;
a computing unit, configured to determine a priority of the atomic solution based on a priority impact factor of the atomic solution, where the priority impact factor includes at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution profit, and an alarm level;
and the scheduling unit is used for determining an atomic solution set used for carrying out alarm processing on the communication equipment based on the priority of the atomic solution.
The invention also provides an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor implements the steps of the alarm processing method when executing the program.
The invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of the alarm handling method.
According to the alarm processing method, the alarm processing device, the electronic equipment and the storage medium, the priority of the atomic solution corresponding to the root alarm information is determined through the atomic solution level, the alarm type, the conflict degree of the atomic solution, the income of the atomic solution and the alarm level, and then the atomic solution set for carrying out alarm processing on the communication equipment is determined.
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In order to more clearly illustrate the present invention or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and other drawings can be obtained by those skilled in the art without creative efforts.
FIG. 1 is a schematic flow chart of an alarm processing method according to the present invention;
FIG. 2 is a schematic flow chart of a method for dynamic scheduling based on priority according to the present invention;
FIG. 3 is a schematic structural diagram of an alarm processing apparatus according to the present invention;
fig. 4 is a schematic structural diagram of an electronic device provided in the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without inventive step based on the embodiments of the present invention, are within the scope of protection of the present invention.
Fig. 1 is a schematic flow diagram of an alarm processing method provided by the present invention, and as shown in fig. 1, the method includes:
and step 110, determining an atomic solution corresponding to the root cause alarm information of the communication equipment.
Specifically, when a device in the communication system fails, corresponding warning information is generated to provide a fault report to the system, so as to provide a basis for fault diagnosis and elimination.
The alarm information includes various types of fault alarm information sent by the equipment. According to the importance of the alarm information, the alarm information can be divided into root alarm information and derived alarm information. Wherein, the root cause alarm information is the alarm information of the root cause causing the equipment failure. The derived alarm information is secondary alarm information differentiated from the root alarm information. By resolving the fault indicated by the root alarm information, the derived alarm information can be eliminated, the processing quantity of the derived alarms is reduced, and the overhead on system resources can be reduced.
The atomic solution is a minimum granularity, non-separable operation that is specifically executed when the fault indicated by the alarm information is resolved.
For example, after an operating system failure occurs in a communication device, a plurality of alarm messages may be issued within a certain period of time. These alarm messages can be divided into several root alarm messages and several derived alarm messages. Wherein each root alarm message or derived alarm message corresponds to a plurality of atomic solutions.
Specifically, the higher the importance of the alarm information, the higher the requirement for processing timeliness, and the higher the scheduling priority of the corresponding atomic solution. The priority impact factor is a factor that affects the scheduling priority of the atomic solution. The priority impact factors include an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution profit, and an alarm level.
The atomic solution level is obtained by comprehensively evaluating the solution degree, controllability, influence range and the like of the fault according to the atomic solution. For example, 4 stages may be divided.
The alarm type is a category of alarm information, and may be classified into core component alarm information, transaction class component alarm information, persistent layer component alarm information, and notification class component alarm information, for example. The priorities of the different alarm types may be defined to satisfy the following ordering: core component > transaction class component > persistence layer component > notification class component.
The atomic solution conflict for any atomic solution is the number of other atomic solutions that compete with the atomic solution for service resources. The smaller the atomic resolution conflict, the higher the priority.
The atomic solution revenue for any atomic solution is the fault avoidance task revenue determined by the importance of the atomic solution to solve the alarm task. For example, a scheme with high profit of the fault avoidance task may be preferentially selected for allocation of system resources.
The alarm grade is obtained by comprehensively evaluating different alarm types according to the properties, severity, controllability, influence range and the like. For example, it may be divided into 3 stages.
For example, the priority impact factors for an atomic solution are shown in table 1:
TABLE 1 priority impact factor
The priority of an atomic solution may be computationally determined according to its priority impact factor. For example, the priority of an atomic solution may be determined by weighted summation of the various priority impact factors. Or, TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) can be used to comprehensively calculate each priority influence factor to determine the priority of the atomic Solution.
Specifically, according to the priority of each atomic solution, the atomic solution set for alarm processing of the communication device can be determined. The atomic solution set includes a plurality of atomic solutions for alarm processing for the communication device, and an execution order of the respective atomic solutions. For example, the execution order of the respective atomic solutions may be determined in an order of the priorities of the respective atomic solutions from high to low.
According to the alarm processing method provided by the embodiment of the invention, the priority of the atomic solution corresponding to the root alarm information is determined through the atomic solution level, the alarm type, the conflict degree of the atomic solution, the income of the atomic solution and the alarm level, and then the atomic solution set for carrying out alarm processing on the communication equipment is determined.
Based on the above embodiment, step 120 includes:
determining an influence factor matrix of each atomic solution based on the quantized value of the priority influence factor of each atomic solution;
determining the closeness between each atomic solution and an ideal solution based on the influence factor matrix of each atomic solution, wherein the ideal solution is preset;
the priority of each atomic solution is determined based on the closeness between each atomic solution and the ideal solution.
In particular, an algorithm that approximates to an ideal value may be employed to compute the priority of an atomic solution. For example, the TOPSIS algorithm may be used to determine the priority of an atomic solution by ranking the proximity of a finite number of evaluation indicators to an idealized target to evaluate the relative merits of the atomic solution. The method mainly comprises the following steps:
step one, for a task set T = { T) composed of a plurality of atomic solutions 1 ,t 2 ,...,t m Each atomic solution t is calculated separately i The influence factor matrix X = [ X ] is formed ij ] m×5 Wherein x is ij Is t i Is given as the quantized value of the jth priority impact factor, j ∈ [1,5 ]]And m is the number of the atomic schemes corresponding to the alarm information. The priority impact factors include atomic solution level (j = 1), alarm type (j = 2), atomic solution conflict degree (j = 3), atomic solution profit (j = 4), and alarm level (j = 5).
Step two, adopting a range transform method to convert an influence factor matrix X = [ X ] ij ] m×5 Conversion to the standard matrix Y = [ Y ] ij ] m×5 ，0≤y ij ≤1。
And step three, setting an ideal solution I = < I +, I- >, wherein I + = (1,. Eta., 1) is a positive ideal solution, and I- = (0,. Eta., 0) is a negative ideal solution.
Step four, calculating an atomic solution t i Closeness to ideal solution C i Closeness degree C i For atomic solutions t i Distance from the ideal solution I, where:
step five, atomic solution t i Has a priority of P i Wherein:
through the steps, the priority quantitative numerical value of each atomic solution can be obtained and is in a value of 0,10]Between, P i The higher the value the higher the priority of the task.
The alarm processing method provided by the embodiment of the invention calculates the priority of the atomic solution by adopting the algorithm approaching to the ideal value, thereby realizing the quantitative analysis of the priority.
Besides following the important alarm priority processing principle, the alarm processing also needs to ensure that the optimal alarm processing scheme is generated in time and the new atomic solution is applied in time. Therefore, the invention provides an atom solution dynamic scheduling method on the basis of a priority calculation method. At present, most of the existing fault solution calls are proposed based on a static scheduling framework, and are not suitable for generating an optimal atomic combination solution by dynamic scheduling of a multi-atomic solution. The dynamic scheduling algorithm can be utilized to dynamically schedule the atomic solution according to the priority to generate an initial scheduling scheme. And (3) along with the upgrading and changing of the production system, newly adding an atom solution, inserting the newly added atom solution into the initial scheduling scheme in real time according to the priority index by using the dynamic scheduling method to generate a new scheduling scheme, ensuring the timeliness of the application of the atom solution and solving the scheduling problem of the newly added atom solution.
The dynamic scheduling method of the atomic solution provided by the invention can be used for sequencing the newly added atomic solution according to the priority from high to low, and the task with high priority is scheduled preferentially.
Based on any of the above embodiments, step 130 is followed by:
acquiring a newly added atomic solution set, and setting an atomic solution with the highest priority in the newly added atomic solution set as a current scheduling task;
traversing the available service resource set, and inserting the current scheduling task into the current time window if the visible time window on the current service resource is available and the current scheduling task is not in conflict with the scheduling task arranged in the current time window by the current service resource; the scheduled tasks scheduled within the current time window are determined based on the set of atomic solutions.
Specifically, the direct insertion operation refers to, on the premise of not changing resources, time windows and scheduling sequences of the task arrangement of the current scheduling scheme, sequentially judging whether the newly added atomic solutions can be directly inserted into the task scheduling arrangement of the available service resources according to the sequence from high to low of the priority of each atomic solution in the newly added atomic solution set under the condition that all scheduling constraints are met. When inserting the task, determining the sequence of the insertion points according to the starting time of the task visible time window and the completion time of the scheduled scheduling task.
Before insertion, all the atomic solutions in the newly added atomic solution set are arranged according to the priority from high to low, and direct insertion operation, redistribution operation, replacement operation and deletion operation are sequentially executed on each atomic solution.
Based on any of the above embodiments, setting the atomic solution with the highest priority in the newly added atomic solution set as the current scheduling task, and then:
traversing available service resource sets, and if the current scheduling task cannot be inserted, putting the current scheduling task into a task conflict set;
traversing all scheduling tasks in the task conflict set, which conflict with the current scheduling task, and determining the current conflict task;
and if other available time windows exist in the current conflict task, inserting the current scheduling task into the current time window, and moving the conflict task to other available time windows.
Specifically, the reallocation operation refers to inserting an original task that conflicts with a new task into a time window of other resources without deleting the task in the original scheduling scheme, and inserting the new task into the time window of the original task, which may cause the resources and time scheduled by a part of tasks in the scheduling scheme to change.
And traversing the task conflict set, arranging all the scheduling tasks which conflict with the current scheduling task from high to low according to the priority, sequentially using the scheduling tasks as the current conflict task, and reallocating resources with the current scheduling task.
Based on any of the above embodiments, determining the current conflicting task then comprises:
if the current conflict task does not have other available time windows, determining the priority of the current scheduling task and the current conflict task;
and if the priority of the current scheduling task is higher than that of the current conflict task, deleting the current conflict task and inserting the current scheduling task into the visible time window.
Specifically, the replacement operation means that, in order to further improve the performance of the dynamic scheduling scheme, a new task with a high priority is used to replace a task with a low priority in the original scheduling scheme under the condition that the dynamic scheduling scheme cannot be directly inserted and reallocated, and the method may delete the task in the original scheduling scheme and have a certain influence on the stability of the original scheduling scheme.
Based on any of the above embodiments, determining the priority of the current scheduled task and the current conflicting task, then includes:
and if the priority of the current scheduling task is not higher than the priority of the current conflict task, deleting the current scheduling task.
Specifically, the delete operation is to delete the new atomic solution and abandon resource arrangement on it if none of the first three ways can be met.
The dynamic scheduling method of the atomic solution provided by the invention sequences the newly added atomic solution from high to low according to the priority, and can dynamically add the newly added atomic solution into the current processing flow in real time through direct insertion operation, redistribution operation, replacement operation and deletion operation, so that the alarm processing is more timely, and the alarm processing efficiency is improved.
Based on any of the above embodiments, fig. 2 is a schematic flowchart of a priority-based dynamic scheduling method provided by the present invention, and as shown in fig. 2, the method includes:
step 1, initialization
And ordering the atomic solutions in the newly added atomic solution set T ' from high to low according to the priority, wherein the solution with the highest priority in the T ' is the current scheduling task T ', and the available service resource set is S.
Step 2, insert operation
And for each available resource of the newly added atom solution t ' traversing S, judging whether a visible time window on the current resource S ' is available, judging whether a task arranged and scheduled in the current time window in the tasks t ' and S ' conflicts, and if not, directly inserting the newly added atom solution t ' into the current time window. And if the newly added atom solution cannot be inserted, placing the task T which conflicts with the task T 'in the task conflict set T', and turning to the step 3.
Step 3, redistribution operation
Traversing all tasks which conflict with the current task T 'in the conflict set T', enabling the 1 st task in the conflict set to be the current conflict task T, and searching the available time window of the current conflict task T again; and if the current conflict task t can be moved to a new window, inserting the task t' into the current time window, and moving the conflict task t to another time window for execution. And if the current conflict task t cannot be moved to the new window, turning to the step 4.
Step 4, replacement operation
Judging the priorities of the task t ' and the current conflict task t, deleting the current conflict task t if the priority of the task t ' is higher than that of the task t, and then inserting the new task t ' into the visible time window; otherwise, if the task replacement is not successful, the step 5 is executed.
And 5, deleting the new task t' under the condition that the steps 2,3 and 4 can not be met, and abandoning the resource arrangement.
And 6, judging whether the available service resources traverse. And (4) after the scheduling of the current task t' is finished, switching to the step 1 until all the new tasks in the set are scheduled, and realizing the self-processing of the fault.
The dynamic scheduling method based on the priority level provided by the invention inserts the newly added atomic solution into the initial scheduling scheme in real time based on the priority level index to generate a new initial scheduling scheme, thereby ensuring the timeliness and the alarm resolution of the application of the atomic solution and solving the scheduling problem of the newly added atomic solution.
Based on any of the above embodiments, the root cause alarm information is determined based on the following steps:
acquiring alarm information of the communication equipment in the current time period;
and performing correlation analysis on the alarm information to determine the root alarm information of the communication equipment.
Specifically, an event library of relationship information between alarm objects and alarms and among atomic solutions can be established based on operation and maintenance experience and a business system, and after correlation analysis is performed on collected alarms by extracting information from the event library, root alarm information is positioned.
The correlation analysis method includes a principal component analysis method, a correlation coefficient method, and the like.
Based on any of the above embodiments, fig. 3 is a schematic structural diagram of an alarm processing apparatus provided by the present invention, and as shown in fig. 3, the apparatus includes:
a determining unit 310, configured to determine an atomic solution corresponding to the root cause alarm information of the communication device;
a calculating unit 320, configured to determine a priority of the atomic solution based on a priority impact factor of the atomic solution, where the priority impact factor includes at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution profit, and an alarm level;
a scheduling unit 330, configured to determine an atomic solution set for performing alarm handling on a communication device based on the priority of the atomic solution.
The alarm processing device provided by the embodiment of the invention determines the priority of the atomic solution corresponding to the root alarm information through the atomic solution level, the alarm type, the conflict degree of the atomic solution, the yield of the atomic solution and the alarm level, and further determines the atomic solution set for carrying out alarm processing on the communication equipment.
Based on any of the above embodiments, the computing unit 320 is configured to:
determining an impact factor matrix of each atomic solution based on the quantized values of the priority impact factors of each atomic solution;
determining the closeness between each atomic solution and an ideal solution based on the influence factor matrix of each atomic solution, wherein the ideal solution is preset;
the priority of each atomic solution is determined based on the closeness between each atomic solution and the ideal solution.
Based on any of the above embodiments, the scheduling unit 330 includes:
the acquiring subunit is used for acquiring a newly added atomic solution set and setting the atomic solution with the highest priority in the newly added atomic solution set as the current scheduling task;
and the inserting subunit is used for traversing the available service resource set, and inserting the current scheduling task into the current time window if the visible time window on the current service resource is available and the current scheduling task does not conflict with the scheduling task of the current service resource arranged in the current time window.
Based on any of the above embodiments, the scheduling unit 330 further includes:
the reallocation subunit is used for traversing the available service resource set, and if the current scheduling task cannot be inserted, the current scheduling task is put into the task conflict set; traversing all scheduling tasks in the task conflict set, which conflict with the current scheduling task, and determining the current conflict task; and if the current conflict task has other available time windows, inserting the current scheduling task into the current time window, and moving the conflict task to other available time windows.
Based on any of the above embodiments, the scheduling unit 330 further includes:
the replacing subunit is used for determining the priorities of the current scheduling task and the current conflict task if no other available time windows exist in the current conflict task; and if the priority of the current scheduling task is higher than that of the current conflict task, deleting the current conflict task and inserting the current scheduling task into a visible time window.
Based on any of the above embodiments, the scheduling unit 330 further includes:
and the deleting subunit is used for deleting the current scheduling task if the priority of the current scheduling task is not higher than the priority of the current conflict task.
Based on any embodiment above, the apparatus further comprises:
the analysis unit is used for acquiring the alarm information of the communication equipment in the current time period; and performing correlation analysis on the alarm information to determine the root alarm information of the communication equipment.
Based on any of the above embodiments, fig. 4 is a schematic structural diagram of an electronic device provided by the present invention, and as shown in fig. 4, the electronic device may include: a Processor (Processor) 410, a communication Interface (communication Interface) 420, a Memory (Memory) 430 and a communication Bus (communication Bus) 440, wherein the Processor 410, the communication Interface 420 and the Memory 430 are communicated with each other via the communication Bus 440. The processor 410 may call logical commands in the memory 430 to perform the following method:
determining an atomic solution corresponding to the root alarm information of the communication equipment; determining the priority of the atomic solution based on the priority impact factor of the atomic solution; determining an atomic solution set for alarm processing of the communication device based on the priority of the atomic solution; wherein the priority impact factor comprises at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution profit, and an alarm level.
In addition, the logic commands in the memory 430 may be implemented in the form of software functional units and stored in a computer readable storage medium when the logic commands are sold or used as independent products. Based on such understanding, the technical solution of the present invention or a part thereof which substantially contributes to the prior art may be embodied in the form of a software product, which is stored in a storage medium and includes several commands for enabling a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
The processor in the electronic device provided in the embodiment of the present invention may call a logic instruction in the memory to implement the method, and the specific implementation manner of the method is consistent with the implementation manner of the method, and the same beneficial effects may be achieved, which is not described herein again.
Embodiments of the present invention further provide a non-transitory computer-readable storage medium, on which a computer program is stored, where the computer program is implemented to perform the method provided in the foregoing embodiments when executed by a processor, and the method includes:
determining an atomic solution corresponding to the root alarm information of the communication equipment; determining a priority of the atomic solution based on a priority impact factor of the atomic solution; determining an atomic solution set for alarm processing for the communication device based on the priority of the atomic solution; wherein the priority impact factor comprises at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution yield, and an alarm level.
When the computer program stored on the non-transitory computer readable storage medium provided in the embodiments of the present invention is executed, the method is implemented, and the specific implementation manner of the method is consistent with the implementation manner of the method, and the same beneficial effects can be achieved, which is not described herein again.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as ROM/RAM, magnetic disk, optical disk, etc., and includes commands for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method according to the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. An alarm processing method, comprising:
determining an atomic solution corresponding to the root cause alarm information of the communication equipment;
determining a priority of the atomic solution based on a priority impact factor of the atomic solution, the priority impact factor including at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution revenue, and an alarm level;
determining an atomic solution set for alarm handling for the communication device based on the priority of the atomic solution.
2. The alarm processing method of claim 1, wherein the determining the priority of the atomic solution based on the priority impact factor of the atomic solution comprises:
determining an influence factor matrix of each atomic solution based on the quantized value of the priority influence factor of each atomic solution;
determining a closeness between each atomic solution and the ideal solution based on an impact factor matrix of each atomic solution, the ideal solution being preset;
determining a priority for each atomic solution based on a closeness between each atomic solution and the ideal solution.
3. The alarm processing method of claim 1, wherein the determining an atomic solution set for alarm processing for the communication device based on the priority of the atomic solution thereafter comprises:
acquiring a newly added atomic solution set, and setting an atomic solution with the highest priority in the newly added atomic solution set as a current scheduling task;
traversing an available service resource set, and if a visible time window on a current service resource is available and the current scheduling task is not in conflict with a scheduling task arranged in the current time window by the current service resource, inserting the current scheduling task into the current time window;
scheduling tasks scheduled within the current time window are determined based on the set of atomic solutions.
4. The alarm processing method according to claim 3, wherein the setting of the atomic solution with the highest priority in the newly added atomic solution set as the current scheduling task comprises:
traversing available service resource sets, and if the current scheduling task cannot be inserted, putting the current scheduling task into a task conflict set;
traversing all scheduling tasks in the task conflict set, which conflict with the current scheduling task, and determining the current conflict task;
and if other available time windows exist in the current conflict task, inserting the current scheduling task into the current time window, and moving the conflict task to the other available time windows.
5. The alarm processing method of claim 4, wherein the determining of the current conflicting task thereafter comprises:
if the current conflict task does not have other available time windows, determining the priority of the current scheduling task and the current conflict task;
and if the priority of the current scheduling task is higher than that of the current conflict task, deleting the current conflict task and inserting the current scheduling task into a visible time window.
6. The alert processing method according to claim 5, wherein the determining the priority of the currently scheduled task and the currently conflicting task thereafter comprises:
and if the priority of the current scheduling task is not higher than the priority of the current conflict task, deleting the current scheduling task.
7. The alarm processing method according to any of claims 1 to 6, wherein the root cause alarm information is determined based on the steps of:
acquiring alarm information of the communication equipment in the current time period;
and performing correlation analysis on the alarm information to determine the root alarm information of the communication equipment.
8. An alarm processing apparatus, characterized by comprising:
the determining unit is used for determining an atomic solution corresponding to the root source alarm information of the communication equipment;
a computing unit, configured to determine a priority of the atomic solution based on a priority impact factor of the atomic solution, where the priority impact factor includes at least one of an atomic solution level, an alarm type, an atomic solution conflict degree, an atomic solution profit, and an alarm level;
and the scheduling unit is used for determining an atomic solution set used for carrying out alarm processing on the communication equipment based on the priority of the atomic solution.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the steps of the alert processing method according to any of claims 1 to 7 when executing the program.
10. A non-transitory computer readable storage medium, having stored thereon a computer program, wherein the computer program, when being executed by a processor, is adapted to carry out the steps of the alert processing method according to any one of claims 1 to 7.
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