CN107294744A - The maintaining method and device of a kind of network equipment - Google Patents
The maintaining method and device of a kind of network equipment Download PDFInfo
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- CN107294744A CN107294744A CN201610193180.9A CN201610193180A CN107294744A CN 107294744 A CN107294744 A CN 107294744A CN 201610193180 A CN201610193180 A CN 201610193180A CN 107294744 A CN107294744 A CN 107294744A
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- network equipment
- information
- safeguarded
- maintenance group
- network
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0893—Assignment of logical groups to network elements
Abstract
The present invention relates to the maintaining method and device of communication technical field, more particularly to a kind of network equipment, there is work order information solving the network equipment maintenance method of prior art and distribute inefficiency and cause the problem of Breakdown Maintenance efficiency is low, including：According to the network equipment warning information received, it is determined that the network equipment to be safeguarded；According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that the corresponding network equipment maintenance group of the network equipment to be safeguarded；According to the network equipment warning information, generate work order information and be sent to the network equipment maintenance group, so that the network equipment maintenance group is safeguarded according to the work order information to the network equipment to be safeguarded.This method generates work order information and is transmitted directly to the map network plant maintenance group of determination, distributed without monitoring personnel in middle work order information, improve work order and distribute efficiency, and then improve troubleshooting efficiency after network equipment warning information is received.
Description
Technical field
The present invention relates to the maintaining method and device of communication technical field, more particularly to a kind of network equipment.
Background technology
The network equipment realizes the infrastructure device of instant messaging as the communications industry, plays in network communications to pass
Important effect, the normal operation of the network equipment provides effective support to mobile communication and ensured, to user
With good experience.And inevitably network equipment failure often reduces Consumer's Experience, so that network is set
Standby timely maintenance is just particularly important.
Network equipment maintenance pattern of the prior art is：Device fails, produce warning information, will accuse
Alert information is sent and is shown to related network management system, and the monitoring personnel at network management monitoring center is sent out by network management system
Work order is distributed after existing warning information and carries out troubleshooting to maintenance personnel, and monitor is fed back to after troubleshooting
Member, monitoring personnel examines troubleshooting result, and fault warning handling process is completed.
The problem of prior art is present be：Due to the uncontrollability of manual operation, tend not to find to accuse in time
Warn and distribute work order, even if normal distribute leaflets can not may also directly task the class for being responsible for safeguarding map network equipment
Group, causes group, wrong job order by mistake, causes failure to handle in time, make trouble duration longer, sternly
Ghost image rings network O＆M efficiency, and reduction user uses perception.
In summary, there is work order information and distribute inefficiency and lead in the network equipment maintenance method of prior art
Cause the problem of Breakdown Maintenance efficiency is low.
The content of the invention
The present invention provides a kind of maintaining method and device of the network equipment, and the network to solve prior art is set
There is work order information and distribute inefficiency and cause the problem of network equipment maintenance efficiency is low in standby maintaining method.
On the one hand, the embodiment of the present invention provides a kind of maintaining method of the network equipment, including：
According to the network equipment warning information received, it is determined that the network equipment to be safeguarded；
According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that the net to be safeguarded
The corresponding network equipment maintenance group of network equipment；
According at least to the network equipment warning information, generate work order information and be sent to the network equipment dimension
Shield group, so that the network equipment maintenance group is entered according to the work order information to the network equipment to be safeguarded
Row is safeguarded.
Alternatively, the corresponding relation of the network equipment and network equipment maintenance group is set up according to following manner：
According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and default network equipment maintenance group correspondence
Computer room information, determine the corresponding relation of the network equipment and network equipment maintenance group.
Alternatively, the attribute information according to the network equipment, determines the corresponding computer room letter of the network equipment
Breath, including：
According to the physical location information in the attribute information of the network equipment, determine the network equipment in thing
Corresponding computer room information in reason relation；And/or,
According to the service logic information in the attribute information of the network equipment, determine the network equipment in industry
Corresponding computer room information in business relation.
Alternatively, after the corresponding network equipment maintenance group of the network equipment to be safeguarded described in the determination, also
Including：
According to the type of the network equipment to be safeguarded, determine that the maintenance in the network equipment maintenance group is small
Group, what the maintenance group divided in advance according to the type of the network equipment of maintenance, the network of the maintenance is set
Standby type at least includes one below：Base station line integrates generation dimension type, full-service generation dimension type, family visitor
Generation dimension type and an iron rake with three to six teeth generation dimension type.
Alternatively, it is described according at least to the network equipment warning information, work order information is generated, including：
According to the network equipment warning information, the work order information is generated；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded and the net
Network equipment alarm information, generates the work order information；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded, the net
Network equipment alarm information and the corresponding network equipment maintenance group of the network equipment to be safeguarded, generate the work
Single information.
Alternatively, the network equipment warning information is generated according to following manner：
When it is determined that the network equipment breaks down, the network equipment warning information is generated；Or
It is determined that the network equipment meets default when trigger condition is safeguarded, the generation network equipment alarm is believed
Breath.
On the other hand, the embodiment of the present invention provides a kind of attending device of the network equipment, including：
First determining unit, for according to the network equipment warning information received, it is determined that network to be safeguarded
Equipment；
Second determining unit, for the corresponding relation according to the default network equipment and network equipment maintenance group,
It is determined that the corresponding network equipment maintenance group of the network equipment to be safeguarded；
Transmitting element, for according at least to the network equipment warning information, generating work order information and being sent to
The network equipment maintenance group, so that the network equipment maintenance group is waited to tie up according to the work order information to described
The network equipment of shield is safeguarded.
Alternatively, described device also sets up unit including corresponding relation, for setting up network according to following manner
The corresponding relation of equipment and network equipment maintenance group：
According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and default network equipment maintenance group correspondence
Computer room information, determine the corresponding relation of the network equipment and network equipment maintenance group.
Alternatively, the corresponding relation sets up unit, specifically for：
According to the physical location information in the attribute information of the network equipment, determine the network equipment in thing
Corresponding computer room information in reason relation；And/or,
According to the service logic information in the attribute information of the network equipment, determine the network equipment in industry
Corresponding computer room information in business relation.
Alternatively, second determining unit, is additionally operable to：
It is determined that after the corresponding network equipment maintenance group of the network equipment to be safeguarded, waiting to safeguard according to described
The network equipment type, determine the maintenance group in the network equipment maintenance group, maintenance group root
Divided in advance according to the type of the network equipment of maintenance, the type of the network equipment of the maintenance at least include with
It is one of lower：Base station line integrates generation dimension type, full-service generation dimension type, family visitor generation dimension type and an iron rake with three to six teeth generation dimension
Type.
Alternatively, the transmitting element, specifically for：
According to the network equipment warning information, the work order information is generated；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded and the net
Network equipment alarm information, generates the work order information；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded, the net
Network equipment alarm information and the corresponding network equipment maintenance group of the network equipment to be safeguarded, generate the work
Single information.
Alternatively, described device also includes warning information generation unit, specifically for：
When it is determined that the network equipment breaks down, the network equipment warning information is generated；Or
It is determined that the network equipment meets default when trigger condition is safeguarded, the generation network equipment alarm is believed
Breath.
Method provided in an embodiment of the present invention, according to the network equipment warning information received, it is determined that waiting to safeguard
The network equipment；According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that described treat
The corresponding network equipment maintenance group of the network equipment of maintenance；According to the network equipment warning information, work is generated
Single information is simultaneously sent to the network equipment maintenance group, so that the network equipment maintenance group is according to the work order
Information is safeguarded to the network equipment to be safeguarded.This method is receiving network equipment warning information
Afterwards, determine the network equipment of generation maintenance and directly determine that the generation corresponding network of the network equipment of maintenance is set
Standby maintenance group, and generate work order information and be transmitted directly to the network equipment maintenance group, without monitoring personnel
Distributed in middle work order information, saved the time that work order is distributed, improved work order and distribute efficiency, enter
And improve troubleshooting efficiency.
Brief description of the drawings
Technical scheme in order to illustrate the embodiments of the present invention more clearly, institute in being described below to embodiment
The accompanying drawing needed to use is briefly introduced, it should be apparent that, drawings in the following description are only the present invention's
Some embodiments, for one of ordinary skill in the art, are not paying the premise of creative labor
Under, other accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 is a kind of maintaining method flow chart of network equipment provided in an embodiment of the present invention；
Fig. 2 is a kind of maintaining method detail flowchart of network equipment provided in an embodiment of the present invention；
Fig. 3 is network equipment maintenance closed loop schematic flow sheet provided in an embodiment of the present invention；
Fig. 4 is a kind of attending device schematic diagram of network equipment provided in an embodiment of the present invention.
Embodiment
In order that the object, technical solutions and advantages of the present invention are clearer, below in conjunction with accompanying drawing to this hair
It is bright to be described in further detail, it is clear that described embodiment is only a part of embodiment of the invention,
Rather than whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art are not doing
Go out all other embodiment obtained under the premise of creative work, belong to the scope of protection of the invention.
The embodiment of the present invention is described in further detail with reference to Figure of description.
As shown in figure 1, be a kind of maintaining method flow chart of network equipment provided in an embodiment of the present invention, bag
Include：
The network equipment warning information that step 101, basis are received, it is determined that the network equipment to be safeguarded；
Step 102, according to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that described
The corresponding network equipment maintenance group of the network equipment to be safeguarded；
Step 103, according at least to the network equipment warning information, generation work order information is simultaneously sent to described
Network equipment maintenance group so that the network equipment maintenance group according to the work order information to described to be safeguarded
The network equipment is safeguarded.
The network equipment refers to the hardware device used in the network operation, for example, have MSC (Mobile
Switching Center, mobile switching centre), HSS (Home Subscriber Server, ownership signing use
Family server), MME (Mobility Management Entity, mobile management entity), BSC (Base
Station Controller, base station controller), BTS (Base Transceiver Station, base transceiver station),
NodeB, eNodeB (Evolved NodeB, evolved Node B) etc., in network equipment running,
Due to artificial or equipment self reason, the network equipment can be caused some failures occur, now need to notify network
Plant maintenance personnel safeguard to the network equipment of failure in time；Either when the network equipment need into
When row is safeguarded, it is also desirable to notify network equipment maintenance personnel to be tieed up in time to the network equipment of failure
Shield.Step 101~step 103 of the present invention notifies network equipment dimension in time when may be implemented in failure at the network equipment
Shield personnel.
Wherein, in a step 101, can be according to the net received when receiving network equipment warning information
Network equipment alarm information, directly determines the network equipment to be safeguarded.Generally, network equipment alarm letter
In breath all can band need the unique mark of the network equipment safeguarded, uniquely to represent a network equipment, from
And a network equipment to be safeguarded can be uniquely determined by network equipment warning information.Wherein, receive
Network equipment warning information in can include the unique mark of the network equipment to be safeguarded, network to be safeguarded
Equipment produced problem etc..
Wherein, alternatively, the network equipment warning information can be generated according to following manner：
Mode one, it is determined that during network equipment failure, generating the network equipment warning information
Under the application scenarios, when the network equipment occurs in that failure, now the network equipment itself can generate network
Equipment alarm information is simultaneously reported, or network equipment supervising device is when monitoring that net equipment breaks down,
Generation network equipment warning information is simultaneously reported.
Mode two, set it is determined that the network equipment meets default when trigger condition is safeguarded, generating the network
Standby warning information
Under the application scenarios, it is determined that the network equipment meets default when trigger condition is safeguarded, network is generated
Equipment alarm information, it is so-called to meet default trigger condition to be safeguarded and refer to judging current network device needs
Safeguard.Although i.e. the network equipment does not break down, the network equipment is waited to safeguard triggering due to meeting
Condition, thus need to be maintained, wherein, trigger condition to be safeguarded is set in advance, is named
Example explanation set may be needed when trigger condition is safeguarded consider some indexs：
Index 1, network equipment history maintenance condition；
Wherein, for a long time the equipment do not safeguarded its safeguard that priority is higher.
Index 2, the significance level of the network equipment；
Wherein, the higher equipment of significance level its safeguard that priority is higher.
Index 3 and the network equipment have influence of other network equipments of logical relation to the network equipment；
Wherein, impacted bigger equipment its safeguard that priority is higher.
Index 4, geographical position, the area of the affiliated grid of the network equipment etc.；
Wherein, position is more important, area coverage is bigger, then safeguards that priority is higher.
The network equipment maintenance group of index 5, the network equipment belonging in the grid；
Wherein, maintenance requirement of the different network equipment maintenance groups to equipment is different.
Some referenced indexs that trigger condition to be safeguarded is set are given to above example, when needs are sentenced
Whether the network equipment that breaks is met when trigger condition is safeguarded, then the network equipment is estimated first,
The score that the network equipment is directed to each index can be for example calculated, for example, network equipment A is directed to above-mentioned 5
Individual index, the score of each index 0~20/, 5 points are scored in the 1st index, the 2nd
15 points are scored in individual index, 12 points are scored in the 3rd index, is scored in the 4th index
4 points, 3 points are scored in the 1st index, then can obtain the network equipment must be divided into 39 points,
If the maintenance trigger condition that the network equipment is pre-set is：Network equipment score is then given birth to more than 60 points
Into network equipment alarm information.Therefore, because the network equipment is scored at 39 points, therefore life will not be triggered
Into network equipment alarm information；If in detection, the score for obtaining the network equipment is more than or equal to 60
Point, then it is assumed that the network equipment meets trigger condition, therefore can generate network equipment warning information, so that
The network equipment can be examined by the personnel of network equipment alarm information noticing network equipment maintenance group
Look into and safeguard.
It should be noted that the trigger condition that the network equipment to be safeguarded given above is met is intended only as one
Individual example is illustrated, in practical application, and the trigger condition of setting has many kinds, and this present invention is not limited
It is fixed.
In above-mentioned steps 102, determine after the network equipment to be safeguarded, set according to network set in advance
The standby corresponding relation with network equipment maintenance group, determines that the corresponding network of the network equipment to be safeguarded is set
Standby maintenance group.
Wherein, the network equipment and the corresponding relation of network equipment maintenance group are established in advance, can build
Found the corresponding relation that a mapping table comes storage networking device and network equipment maintenance group.For example, most simple
Single mapping table is as shown in table 1, wherein containing pair between the network equipment and network equipment maintenance group
It should be related to.
| Network equipment ID | Network equipment maintenance group |
| 1000001 | Create and skill dimension 01 Luoyang City Jianxi District |
| 1000002 | Create and skill dimension 02 Luoyang City Jianxi District |
| 1000003 | Create and skill dimension 02 Luoyang City Jianxi District |
| 1000004 | Create and skill dimension 01 Luoyang City Jianxi District |
| …… | …… |
Mapping table between the network equipment of table 1 and network equipment maintenance group
When determining that (being generally available unique mark represents, net as shown in table 1 for the network equipment to be safeguarded
Network device id) after, pass through look-up table 1, you can determine the corresponding network equipment maintenance group of the network equipment,
As an example it is assumed that the network equipment ID to be safeguarded determined is 1000003, then by look-up table 1,
It is Luoyang City Jianxi District wound and skill dimension 02 to determine the corresponding network equipment maintenance group of the network equipment 1000003.
Above-mentioned table 1 is intended only as pair that an example illustrates network equipment ID and network equipment maintenance group
It should be related to, in practical application, pair of the network equipment and network equipment maintenance group can be set up otherwise
It should be related to.For example, in actual applications, when determining the corresponding network equipment dimension of the network equipment to be safeguarded
, it is necessary to which the correlation attribute information of the network equipment to be safeguarded also to be sent to network equipment dimension in the lump after shield group
Shield group, therefore when setting up the network equipment and the corresponding relation of network equipment maintenance group, network can also be set
Standby correlation attribute information is also stored in mapping table, and other relevant informations are stored in into the correspondence
In relation table.
For example, can be represented by the form of following table 2 network equipment and network equipment maintenance group it
Between mapping table, wherein the not only corresponding relation comprising network equipment ID and network equipment maintenance group,
Also include the attribute information of the network equipment simultaneously, comprising device name, region, longitude, latitude,
Cover type, acquisition frequency；And also include maintenance stationary point belonging to network equipment maintenance group, and really
The computer room belonging to the network equipment made and affiliated site information, shown in table 2 specific as follows.
Mapping table between the network equipment of table 2 and network equipment maintenance group
Based on above-mentioned table 2, it is described below and sets up the network equipment as shown in table 2 and network equipment maintenance group
The specific method of corresponding relation, alternatively, the network equipment and network equipment maintenance group is set up according to following manner
Corresponding relation：According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and the corresponding machine of default network equipment maintenance group
Room information, determines the corresponding relation of the network equipment and network equipment maintenance group.
In the above-mentioned methods, first according to the attribute information of the network equipment, the corresponding computer room of the network equipment is determined
Information, then according to the corresponding computer room information of the network equipment of determination and according to the default network equipment
The corresponding computer room information of maintenance group, determines the corresponding relation of the network equipment and network equipment maintenance group, citing
For, according to network equipment A attribute information, it is computer room B to determine the corresponding computer rooms of network equipment A,
The corresponding network equipment maintenance groups of computer room B are net in the corresponding computer room information of default network equipment maintenance group
The network equipment in network plant maintenance group C, i.e. computer room B is safeguarded by network equipment maintenance group C, so that really
The corresponding network equipment maintenance groups of network equipment A have been determined for network equipment maintenance group C, i.e. pair between three
It should be related to as follows：Network equipment A->Computer room B->Network equipment maintenance group C.The inventive method passes through computer room
Information is as middle bridge, so as to build the corresponding relation between the network equipment and network equipment maintenance group.
In the above-mentioned methods, the corresponding relation between network equipment maintenance group and computer room information is to pre-establish
, it can typically be preset, for example, can be followed just by geographical position (or being physical location) relation
Different computer rooms is distributed to different network equipment maintenance groups and goes maintenance by approximately principle.
In the above-mentioned methods, the corresponding relation between the network equipment and computer room information is the category according to the network equipment
Property information determine, be specifically described below below.Alternatively, the network equipment pair is determined by following several ways
The computer room information answered：
Mode one, according to the physical location information in the attribute information of the network equipment, determine the network
Equipment corresponding computer room information in physical relation.
Include the physical location information where the network equipment in the attribute information of the network equipment, so as to true
Make the network equipment corresponding computer room information in physical relation, for example, where network equipment A1
Physical location is L1 positions, and using L1 positions as the center of circle, there is computer room B1 in default radius, B2
And B3, then can determine the network equipment in physical relation corresponding computer room be computer room B1, computer room B2 and
Computer room B3, which final specifically chosen computer room can therefrom select an off-network network device A nearest
A computer room or by user voluntarily from the multiple computer rooms determined select a computer room as net
Network equipment corresponding computer room in physical relation.
Mode two, according to the service logic information in the attribute information of the network equipment, determine the network
Equipment corresponding computer room information on business relations.
Include the service logic information of the network equipment in the attribute information of the network equipment, such as network equipment exists
Which computer room belonged in service logic, so that the network equipment is BTS as an example, it is assumed that BTS1 is in service logic
Correspondence BSC1, and BSC1 correspondence computer room B4 in service logic, then can set up BTS1 and be patrolled in business
Upper and computer room B4 corresponding relation is collected, therefore by the corresponding relation of service logic, network can be set up and set
The standby corresponding relation with computer room., can be with if a network equipment multiple computer rooms of correspondence in service logic
Voluntarily select a computer room as the network equipment in service logic from the multiple computer rooms determined by user
Corresponding computer room.
Mode three, believed according to the physical location information and service logic in the attribute information of the network equipment
Breath, determines the corresponding computer room information of the network equipment.
It is to be combined mode one and mode two in mode three, has both considered that the network equipment is right in physical relation
The computer room answered, it is also considered that the network equipment corresponding computer room in service logic, so as to by considering, come
Determine the corresponding computer room information of the network equipment.
The above method, by setting up the corresponding relation of the network equipment and computer room information, and with reference to default net
The corresponding relation of network plant maintenance group and computer room information, is determined between the network equipment and network equipment maintenance group
Corresponding relation.This method is simply easily implemented, and can reasonably determine the network corresponding to network equipment maintenance group
Plant maintenance group, is tieed up so as to maintain easily personnel in actual applications and quickly treat the network equipment of maintenance
Shield.
In above-mentioned steps 103, after the corresponding network equipment maintenance group of the network equipment to be safeguarded is determined,
According at least to network equipment warning information, work order information is generated, and work order information is sent to the network of determination
Plant maintenance group, so that the network equipment that network equipment maintenance group treats maintenance according to work order information is tieed up
Shield.
Wherein, alternatively, according at least to the network equipment warning information, work order information, Ke Yiyou are generated
But it is not limited to following several ways：
Mode one, according to the network equipment warning information, generate the work order information.
In this method, work order information is directly generated according to network equipment warning information, for example, the network equipment is accused
Set in alert information comprising the network equipment ID for needing to be safeguarded, network equipment title to be safeguarded and generation network
The reason for standby warning information (such as network equipment is out of order, the network equipment meets trigger condition to be safeguarded), then
The work order information of generation comprises at least following information：Network equipment ID to be safeguarded, the network equipment to be safeguarded
Title and alarm cause.
Mode two, the network device identity information in the network equipment warning information, it is determined that described treat
The corresponding attribute information of the network equipment of maintenance；According to the corresponding attribute information of the network equipment to be safeguarded
And the network equipment warning information, generate the work order information.
In this method, when generating work order information, the correlation considered in network equipment warning information is not only
Information, while being also to consider the corresponding attribute information of the network equipment, such as, it is determined that the category of the network equipment
Property information has：Region, longitude, latitude, cover type, acquisition frequency etc., so that in the work of generation
Being comprised at least in single information has：Network equipment attribute information (treats maintained equipment ID, the network equipment to be safeguarded
Title, region, longitude, latitude, cover type, acquisition frequency), and alarm cause, institute
So that the attribute information of the network equipment to be safeguarded is also added in work order information, primarily to facilitating net
Network plant maintenance group easily goes to understand the correlation attribute information of the network equipment to be safeguarded, so as to improve
The network equipment that network equipment maintenance group can more efficiently treat maintenance is safeguarded or repaired.
Mode three, the network device identity information in the network equipment warning information, it is determined that described treat
The corresponding attribute information of the network equipment of maintenance；According to the corresponding attribute letter of the network equipment to be safeguarded
Breath, the network equipment warning information and the corresponding network equipment maintenance group of the network equipment to be safeguarded,
Generate the work order information.
It is that on the basis of mode two, network to be safeguarded is also add in work order information in which three
The relevant information of the corresponding network equipment maintenance group of equipment, for example, be referred to table 2, work order information except
Include network equipment attribute information (treat maintained equipment ID, network equipment title to be safeguarded, region,
Longitude, latitude, cover type, acquisition frequency), and outside alarm cause, network can also be included
Maintenance stationary point belonging to plant maintenance group name and network equipment maintenance group, so as to receive work order information
Network equipment maintenance group work order can be veritified according to work order information, judge the work order information
Whether be strictly safeguarded by oneself, for example, in work order information display be by network equipment maintenance group 11
Safeguard, and this work order information has been sent to network equipment maintenance group 12, then network equipment maintenance group 12 is connecing
After receiving the work order information, it may be determined that the work order is sent out wrong, is safeguarded by oneself, but by net
Network plant maintenance group 11 is safeguarded, is safeguarded odds so as to reduce mistake, is improved network and set
The operating efficiency of standby maintenance group.
Work order information, can be sent to network equipment maintenance group so that net by above-mentioned either which kind of mode
Network plant maintenance group is after work order information is received, the information directly in work order information, investigates network
The reason for equipment needs to safeguard, and carry out corresponding maintenance work.
Further, since the network equipment is by polytype, in order to further improve the work of network equipment maintenance group
Efficiency, can also further be divided to being done in network equipment maintenance group, such as in network equipment maintenance group
Different groups are divided, the network equipment of some or some small group maintenance one of which types.For example network is set
It is standby to have 5 types, then network equipment maintenance group can be divided into 5 groups, each small group maintenance one
The network equipment of type.
Therefore alternatively, in above-mentioned steps 102, it is determined that the corresponding network equipment of the network equipment to be safeguarded
After maintenance group, in addition to：According to the type of the network equipment to be safeguarded, determine in network equipment maintenance group
Maintenance group, wherein, maintenance group divides in advance according to the type of the network equipment of maintenance, the dimension
The type of the network equipment of shield at least includes one below：Base station line integrates generation dimension type, full-service generation dimension
Type, family visitor generation dimension type and an iron rake with three to six teeth generation dimension type.
In the above-mentioned methods, the network equipment is divided for four types, respectively base station line integrates Dai Wei
Type, full-service generation dimension type, family visitor generation dimension type and an iron rake with three to six teeth generation dimension type, wherein, base station line is integrated
Generation dimension type refers to primary base station and corollary equipment, transmission line equipment, and full-service generation dimension type refers to directly put
Station equipment, indoor distribution equipment, WLAN (Wireless Local Area Networks, WLAN)
Equipment, family visitor generation dimension type refers to home broadband business, and an iron rake with three to six teeth generation dimension type refers to steel tower equipment.So that
Determine after the corresponding network equipment maintenance group of the network equipment to be safeguarded, further set from determination network
Maintenance group in standby maintenance group, such as the type of the network equipment to be safeguarded is full-service generation dimension type, then
The dimension safeguarded to full-service generation dimension type network device is determined from the network equipment maintenance group of determination
Shield group, is safeguarded so as to which work order information is distributed directly into the maintenance group, further refinement dimension
Nurse makees, and improves maintenance efficiency.
Method provided in an embodiment of the present invention, according to the network equipment warning information received, it is determined that waiting to safeguard
The network equipment；According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that described treat
The corresponding network equipment maintenance group of the network equipment of maintenance；According to the network equipment warning information, work is generated
Single information is simultaneously sent to the network equipment maintenance group, so that the network equipment maintenance group is according to the work order
Information is safeguarded to the network equipment to be safeguarded.This method is receiving network equipment warning information
Afterwards, determine the network equipment of generation maintenance and directly determine that the generation corresponding network of the network equipment of maintenance is set
Standby maintenance group, and generate work order information and be transmitted directly to the network equipment maintenance group, without monitoring personnel
Distributed in middle work order information, saved the time that work order is distributed, improved work order and distribute efficiency, enter
And improve troubleshooting efficiency.
The maintaining method of the network equipment provided in an embodiment of the present invention is described in detail below, as shown in Fig. 2
For a kind of maintaining method detail flowchart of network equipment provided in an embodiment of the present invention, including：
The network equipment warning information that step 201, basis are received, it is determined that the network equipment to be safeguarded；
Step 202, according to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that waiting to tie up
The corresponding network equipment maintenance group of the network equipment of shield；
Step 203, the type according to the network equipment to be safeguarded, determine the maintenance in network equipment maintenance group
Group；
Step 204, according at least to network equipment warning information, generate work order information；
Step 205, work order information is sent to network equipment maintenance group, makes the dimension in network equipment maintenance group
The network equipment that shield group treats maintenance according to work order information is safeguarded.
Method provided in an embodiment of the present invention, according to the network equipment warning information received, it is determined that waiting to safeguard
The network equipment；According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that described treat
The corresponding network equipment maintenance group of the network equipment of maintenance；According to the network equipment warning information, work is generated
Single information is simultaneously sent to the network equipment maintenance group, so that the network equipment maintenance group is according to the work order
Information is safeguarded to the network equipment to be safeguarded.This method is receiving network equipment warning information
Afterwards, determine the network equipment of generation maintenance and directly determine that the generation corresponding network of the network equipment of maintenance is set
Standby maintenance group, and generate work order information and be transmitted directly to the network equipment maintenance group, without monitoring personnel
Distributed in middle work order information, saved the time that work order is distributed, improved work order and distribute efficiency, enter
And improve troubleshooting efficiency.
As shown in figure 3, being network equipment maintenance closed loop schematic flow sheet provided in an embodiment of the present invention.In reality
In the application of border, the closed loop that Fig. 3 sets up a network equipment maintenance is can refer to, first from the network equipment 301
Network equipment resource data 302 are obtained, are then modeled according to the network equipment resource data 302 of acquisition,
Obtaining network equipment resource model 303, (in the present invention, network equipment resource model is and sets up network to set
The model of the standby corresponding relation between network equipment maintenance group), then by a Dai Wei administrative center 304
Carry out concentrating generation dimension management, mainly according to the method for step 101~step 103 of the present invention, receiving net
After network equipment alarm information, generate work order information and be sent to corresponding network equipment maintenance group 305, by net
Network plant maintenance group 305 is safeguarded accordingly to the network equipment 301, so as to form a network equipment dimension
The closed loop of shield, realizes automation work order distribution, improves the efficiency of network equipment maintenance, saved the time.
Based on identical technical concept, the embodiment of the present invention also provides a kind of attending device of the network equipment.This
Inventive embodiments provide the network equipment attending device as shown in figure 4, including：
First determining unit 401, for according to the network equipment warning information received, it is determined that to be safeguarded
The network equipment；
Second determining unit 402, for being closed according to the default network equipment is corresponding with network equipment maintenance group
System, it is determined that the corresponding network equipment maintenance group of the network equipment to be safeguarded；
Transmitting element 403, for according at least to the network equipment warning information, generation work order information to be concurrent
Give the network equipment maintenance group so that the network equipment maintenance group according to the work order information to described
The network equipment to be safeguarded is safeguarded.
Alternatively, described device also sets up unit 404 including corresponding relation, for being set up according to following manner
The network equipment and the corresponding relation of network equipment maintenance group：
According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and default network equipment maintenance group correspondence
Computer room information, determine the corresponding relation of the network equipment and network equipment maintenance group.
Alternatively, the corresponding relation sets up unit 404, specifically for：
According to the physical location information in the attribute information of the network equipment, determine the network equipment in thing
Corresponding computer room information in reason relation；And/or,
According to the service logic information in the attribute information of the network equipment, determine the network equipment in industry
Corresponding computer room information in business relation.
Alternatively, second determining unit 402, is additionally operable to：
It is determined that after the corresponding network equipment maintenance group of the network equipment to be safeguarded, waiting to safeguard according to described
The network equipment type, determine the maintenance group in the network equipment maintenance group, maintenance group root
Divided in advance according to the type of the network equipment of maintenance, the type of the network equipment of the maintenance at least include with
It is one of lower：Base station line integrates generation dimension type, full-service generation dimension type, family visitor generation dimension type and an iron rake with three to six teeth generation dimension
Type.
Alternatively, the transmitting element 403, specifically for：
According to the network equipment warning information, the work order information is generated；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded and the net
Network equipment alarm information, generates the work order information；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded, the net
Network equipment alarm information and the corresponding network equipment maintenance group of the network equipment to be safeguarded, generate the work
Single information.
Alternatively, described device also includes warning information generation unit 405, specifically for：
When it is determined that the network equipment breaks down, the network equipment warning information is generated；Or
It is determined that the network equipment meets default when trigger condition is safeguarded, the generation network equipment alarm is believed
Breath.
The embodiment of the present invention, according to the network equipment warning information received, it is determined that the network equipment to be safeguarded；
According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that the network to be safeguarded is set
Standby corresponding network equipment maintenance group；According to the network equipment warning information, generate work order information and send
To the network equipment maintenance group, so that the network equipment maintenance group is treated according to the work order information to described
The network equipment of maintenance is safeguarded.The embodiment of the present invention after network equipment warning information is received, it is determined that
Go out the network equipment of generation maintenance and directly determine the corresponding network equipment maintenance of the network equipment of generation maintenance
Group, and generate work order information and be transmitted directly to the network equipment maintenance group, without monitoring personnel in centre
Work order information is distributed, and has saved the time that work order is distributed, and is improved work order and is distributed efficiency, and then improves
Troubleshooting efficiency.
The present invention is with reference to the production of method according to embodiments of the present invention, equipment (system) and computer program
The flow chart and/or block diagram of product is described.It should be understood that can by computer program instructions implementation process figure and
/ or each flow and/or square frame in block diagram and the flow in flow chart and/or block diagram and/
Or the combination of square frame.These computer program instructions can be provided to all-purpose computer, special-purpose computer, insertion
Formula processor or the processor of other programmable data processing devices are to produce a machine so that pass through and calculate
The instruction of the computing device of machine or other programmable data processing devices is produced for realizing in flow chart one
The device for the function of being specified in individual flow or multiple flows and/or one square frame of block diagram or multiple square frames.
These computer program instructions, which may be alternatively stored in, can guide computer or the processing of other programmable datas to set
In the standby computer-readable memory worked in a specific way so that be stored in the computer-readable memory
Instruction produce include the manufacture of command device, the command device realization in one flow or multiple of flow chart
The function of being specified in one square frame of flow and/or block diagram or multiple square frames.
These computer program instructions can be also loaded into computer or other programmable data processing devices, made
Obtain and perform series of operation steps on computer or other programmable devices to produce computer implemented place
Reason, so that the instruction performed on computer or other programmable devices is provided for realizing in flow chart one
The step of function of being specified in flow or multiple flows and/or one square frame of block diagram or multiple square frames.
, but those skilled in the art once know base although preferred embodiments of the present invention have been described
This creative concept, then can make other change and modification to these embodiments.So, appended right will
Ask and be intended to be construed to include preferred embodiment and fall into having altered and changing for the scope of the invention.
Obviously, those skilled in the art can carry out various changes and modification without departing from this hair to the present invention
Bright spirit and scope.So, if the present invention these modifications and variations belong to the claims in the present invention and
Within the scope of its equivalent technologies, then the present invention is also intended to comprising including these changes and modification.
Claims (12)
1. a kind of maintaining method of the network equipment, it is characterised in that including：
According to the network equipment warning information received, it is determined that the network equipment to be safeguarded；
According to the default network equipment and the corresponding relation of network equipment maintenance group, it is determined that the net to be safeguarded
The corresponding network equipment maintenance group of network equipment；
According at least to the network equipment warning information, generate work order information and be sent to the network equipment dimension
Shield group, so that the network equipment maintenance group is entered according to the work order information to the network equipment to be safeguarded
Row is safeguarded.
2. the method as described in claim 1, it is characterised in that the network equipment is set up according to following manner
With the corresponding relation of network equipment maintenance group：
According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and default network equipment maintenance group correspondence
Computer room information, determine the corresponding relation of the network equipment and network equipment maintenance group.
3. method as claimed in claim 2, it is characterised in that described to be believed according to the attribute of the network equipment
Breath, determines the corresponding computer room information of the network equipment, including：
According to the physical location information in the attribute information of the network equipment, determine the network equipment in thing
Corresponding computer room information in reason relation；And/or
According to the service logic information in the attribute information of the network equipment, determine the network equipment in industry
Corresponding computer room information in business relation.
4. the method as described in claim 1, it is characterised in that network to be safeguarded described in the determination
After the corresponding network equipment maintenance group of equipment, in addition to：
According to the type of the network equipment to be safeguarded, determine that the maintenance in the network equipment maintenance group is small
Group, what the maintenance group divided in advance according to the type of the network equipment of maintenance, the network of the maintenance is set
Standby type at least includes one below：Base station line integrates generation dimension type, full-service generation dimension type, family visitor
Generation dimension type and an iron rake with three to six teeth generation dimension type.
5. the method as described in claim 1, it is characterised in that described according at least to the network equipment
Warning information, generates work order information, including：
According to the network equipment warning information, the work order information is generated；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded and the net
Network equipment alarm information, generates the work order information；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded, the net
Network equipment alarm information and the corresponding network equipment maintenance group of the network equipment to be safeguarded, generate the work
Single information.
6. the method as described in claim 1, it is characterised in that the network is generated according to following manner
Equipment alarm information：
When it is determined that the network equipment breaks down, the network equipment warning information is generated；Or
It is determined that the network equipment meets default when trigger condition is safeguarded, the generation network equipment alarm is believed
Breath.
7. a kind of attending device of the network equipment, it is characterised in that including：
First determining unit, for according to the network equipment warning information received, it is determined that network to be safeguarded
Equipment；
Second determining unit, for the corresponding relation according to the default network equipment and network equipment maintenance group,
It is determined that the corresponding network equipment maintenance group of the network equipment to be safeguarded；
Transmitting element, for according at least to the network equipment warning information, generating work order information and being sent to
The network equipment maintenance group, so that the network equipment maintenance group is waited to tie up according to the work order information to described
The network equipment of shield is safeguarded.
8. device as claimed in claim 7, it is characterised in that described device is also built including corresponding relation
Vertical unit, the corresponding relation for setting up the network equipment and network equipment maintenance group according to following manner：
According to the attribute information of the network equipment, the corresponding computer room information of the network equipment is determined；
According to the corresponding computer room information of the network equipment of determination and default network equipment maintenance group correspondence
Computer room information, determine the corresponding relation of the network equipment and network equipment maintenance group.
9. device as claimed in claim 8, it is characterised in that the corresponding relation sets up unit, tool
Body is used for：
According to the physical location information in the attribute information of the network equipment, determine the network equipment in thing
Corresponding computer room information in reason relation；And/or
According to the service logic information in the attribute information of the network equipment, determine the network equipment in industry
Corresponding computer room information in business relation.
10. device as claimed in claim 7, it is characterised in that second determining unit, is additionally operable to：
It is determined that after the corresponding network equipment maintenance group of the network equipment to be safeguarded, waiting to safeguard according to described
The network equipment type, determine the maintenance group in the network equipment maintenance group, maintenance group root
Divided in advance according to the type of the network equipment of maintenance, the type of the network equipment of the maintenance at least include with
It is one of lower：Base station line integrates generation dimension type, full-service generation dimension type, family visitor generation dimension type and an iron rake with three to six teeth generation dimension
Type.
11. device as claimed in claim 7, it is characterised in that the transmitting element, specifically for：
According to the network equipment warning information, the work order information is generated；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded and the net
Network equipment alarm information, generates the work order information；Or
According to the network device identity information in the network equipment warning information, it is determined that the net to be safeguarded
The corresponding attribute information of network equipment；According to the corresponding attribute information of the network equipment to be safeguarded, the net
Network equipment alarm information and the corresponding network equipment maintenance group of the network equipment to be safeguarded, generate the work
Single information.
12. device as claimed in claim 7, it is characterised in that described device also includes warning information and given birth to
Into unit, specifically for：
When it is determined that the network equipment breaks down, the network equipment warning information is generated；Or
It is determined that the network equipment meets default when trigger condition is safeguarded, the generation network equipment alarm is believed
Breath.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610193180.9A CN107294744A (en) | 2016-03-30 | 2016-03-30 | The maintaining method and device of a kind of network equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610193180.9A CN107294744A (en) | 2016-03-30 | 2016-03-30 | The maintaining method and device of a kind of network equipment |
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| CN107294744A true CN107294744A (en) | 2017-10-24 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201610193180.9A Pending CN107294744A (en) | 2016-03-30 | 2016-03-30 | The maintaining method and device of a kind of network equipment |
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| CN109168173A (en) * | 2018-08-15 | 2019-01-08 | 北京天元创新科技有限公司 | Base station operation management method, apparatus and electronic equipment |
| CN114501507A (en) * | 2021-12-28 | 2022-05-13 | 北京红山信息科技研究院有限公司 | Intelligent coordination method for operation and maintenance of base station |
| WO2022193617A1 (en) * | 2021-03-16 | 2022-09-22 | 通号通信信息集团有限公司 | Fault location method, fault location system, and video management system |
| CN117610667A (en) * | 2024-01-17 | 2024-02-27 | 湖南傲思软件股份有限公司 | Fault handling expert system, method and computer equipment based on open source large model |
| CN117610667B (en) * | 2024-01-17 | 2024-04-26 | 湖南傲思软件股份有限公司 | Fault handling expert system, method and computer equipment based on open source large model |
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| CN109168173A (en) * | 2018-08-15 | 2019-01-08 | 北京天元创新科技有限公司 | Base station operation management method, apparatus and electronic equipment |
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| WO2022193617A1 (en) * | 2021-03-16 | 2022-09-22 | 通号通信信息集团有限公司 | Fault location method, fault location system, and video management system |
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| CN117610667A (en) * | 2024-01-17 | 2024-02-27 | 湖南傲思软件股份有限公司 | Fault handling expert system, method and computer equipment based on open source large model |
| CN117610667B (en) * | 2024-01-17 | 2024-04-26 | 湖南傲思软件股份有限公司 | Fault handling expert system, method and computer equipment based on open source large model |
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