CN103957329A - Enterprise telephone line management method and system and server - Google Patents
Enterprise telephone line management method and system and server Download PDFInfo
- Publication number
- CN103957329A CN103957329A CN201410211656.8A CN201410211656A CN103957329A CN 103957329 A CN103957329 A CN 103957329A CN 201410211656 A CN201410211656 A CN 201410211656A CN 103957329 A CN103957329 A CN 103957329A
- Authority
- CN
- China
- Prior art keywords
- telephone line
- telephone
- information
- system information
- physical equipment
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Abstract
The invention discloses an enterprise telephone line management method and system and a server. The enterprise telephone line management method comprises the steps that all telephone lines are traversed, all information is recorded, and the information of all the telephone phone lines constitutes a telephone phone line set; the request information of the telephone lines is acquired, and the type of the request information is analyzed; based on the type of the request information, establishing, modifying, canceling and inquiring output of the telephone lines are executed. The invention further discloses the enterprise telephone line management system using the enterprise telephone line management method and also discloses the server with the enterprise telephone line management system. The equipment information of all hardware equipment of an entire telephone network and system information used for forming the telephone network system by the hardware equipment are formed by collecting, so that the telephone lines are established, cancelled and changed based on user request information, and intelligent management of telephone line information is achieved.
Description
Technical field
The present invention relates to a kind of enterprise phone line management method, management system and server, be especially applicable to management method, management system and the server of large-scale corporation's telephone line.
Background technology
Current telephone exchange is installed concentratedly conventionally in network core machine room, be convenient to the centralized management of resource consolidation and equipment, for traditional telephone line, just need to have from telephone exchange to total distributing cabinet to floor distributing cabinet again to the multistage connection of agent phone end, and each call gate all needs to have a pair of three class cables to connect between from switch to telephone set, enterprise for middle and small scale, by some Excel (data processing software of Microsoft) information correspondence, show etc., can meet the needs of daily management and maintenance reluctantly, but workload is very large, and manual operation also easily makes mistakes.
And for Yi Ge large scale business enterprise, to have tens switches, thousands of distributing frames, call gates up to ten thousand, several ten thousand line scan pickup coil side contacts, well imagine, management is got up very difficult, add the transfer resettlement of department, personnel's seat adjustment etc. changing factor causes the frequent change of telephone line, if there is no special management tool, there is no rational management method, and only rely on traditional manual record management method, that will cause bulk information inaccurate, cable is in disorder, the waste of telephone exchange port resource, the adjustment of telephone line or troubleshooting can consume a large amount of human resources etc., can not get effective management at all.
Summary of the invention
The technical problem to be solved in the present invention is large in order to overcome the telephone line management workload of prior art, the defect such as easily make mistakes, a kind of enterprise phone line management method, management system and server are provided, by collecting and record the information aggregate of the telephone line of distribution, thereby realize the unitized management of telephone line in telephone system.
The present invention solves above-mentioned technical problem by following technical proposals:
The invention provides a kind of enterprise phone line management method, be characterized in, described enterprise phone line management method comprises the following steps:
Travel through all telephone lines, record physical equipment information and the telephone system information of all infrastructure devices, and the physical equipment information of the infrastructure device that every telephone line is had and a telephone line group of telephone system information composition;
Obtain telephone line solicited message, and from described telephone line solicited message, obtain the telephone line request of setting up, telephone line change request, telephone line and cancel request or telephone line inquiry request;
If telephone line is set up request, carry into execution a plan 1, if telephone line change request carries into execution a plan 2, if telephone line is cancelled request, carry into execution a plan 3, if telephone line inquiry request carry into execution a plan 4, otherwise flow process finishes;
Scheme 1:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
The physical equipment information that the physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information filter out and/or the validity of telephone system information, and the physical equipment information filtering out in judgement and/or telephone system information is when invalid, process ends;
Physical equipment information and telephone system information based on effective physical equipment information and/or telephone system information and all infrastructure devices of having recorded, set up telephone line group to be selected;
By each telephone line group to be selected, travel through all telephone line groups successively, and detecting while there is the to be selected telephone line group not identical with any one telephone line group, record described telephone line group to be selected and be telephone line group and set up vertical telephone line, then process ends based on described telephone line to be selected;
Scheme 2:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
The telephone line group of retrieval and described physical equipment information and/or telephone system information matches;
Cancel the corresponding telephone line of described telephone line group, and delete described telephone line group, flow process finishes;
Scheme 3:
From described telephone line solicited message, filter out original physical equipment information and/or original telephone system information and replace physics facility information and/or replace telephone system information;
The physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information are replaced physics facility information and/or are replaced the validity of telephone system information, and when judging that replacement physics facility information and/or replacement telephone system information are invalid, process ends;
The telephone line group of retrieval and described original physical equipment information and/or original telephone system information matches;
With effectively replacing physics facility information and/or replacing telephone system information and replace physical equipment information and/or telephone system information corresponding with described replacement physics facility information and/or replacement telephone system information in described telephone line group;
Telephone line group based on after replacing is from new distribution telephone line, and process ends;
Scheme 4:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
Retrieve the telephone line group of all and described physical equipment information and/or telephone system information matches; Export the telephone line group of all couplings.
The present invention consists of the facility information of all hardware equipment of whole telephone network collection, and the system information used while forming telephone network systems of these hardware devices, thereby can based on user request information, set up, cancel and change telephone line.
And the present invention is also by all telephone lines in scanning telephone system, and the information aggregate that utilizes the facility information collected and system information to build all telephone lines in telephone system.Thereby when distributing telephone line, can avoid the conflict of telephone line.Because building, telephone line may there are many available telephone lines, the present invention is for fear of being that a request repeats to set up different telephone lines, when available telephone line being detected for the first time, just directly carry out follow-up foundation and headphone circuit, no longer the telephone line of other structures is compared to judgement, that is to say, directly abandon the telephone line of other untreated structures.
In this external distribution telephone line, the information aggregate of the telephone line that record distributes,, will be after every sub-distribution telephone line, record newly assigned telephone line, thereby make the telephone line having recorded can upgrade at any time telephone line, keep the promptness of telephone line management, and realize the unitized management of telephone line in telephone system, and then be convenient to cancelling and changing of telephone line.
Therefore the physical equipment information of described infrastructure device and facility information and each physical hardware devices that telephone system information refers to the physical hardware devices self using in telephone line form the system information that telephone system must possess in the present invention.Described physical hardware devices is any hardware that forms telephone system, and described telephone system can be can carry out the system of voice call arbitrarily.
The group of telephone line described in the present invention is the set that forms system information in the facility information of the related physical hardware devices self of telephone line and telephone system that telephone line uses.
In addition owing to utilizing the telephone line of the incompatible sign telephone system of information set of telephone line in the present invention, so telephone line group to be selected of utilizing equally system information in the facility information of physical hardware devices all in known telephone system self and telephone system that telephone line uses and telephone line solicited message to generate in the present invention, generate and meet the requirement of telephone line solicited message and the incompatible sign telephone line of information set of the telephone line that telephone system requires, and then when there is the situations such as telephone line coincidence or conflict, only need to rebuild the information aggregate of telephone line, do not need actual foundation and test telephone circuit.
The physical equipment information that described in the present invention, judgement filters out and/or the validity of telephone system information refer to and judge whether described physical equipment information and/or telephone system information are included in physical equipment information and the telephone system information that records all infrastructure devices, and judge that the actual data content that comprises in described physical equipment information and/or telephone system information is whether in effective range, when there is not physical equipment information and/or the telephone system information filtering out or exceeding effective range in recording the physical equipment information of all infrastructure devices and telephone system information, just show that telephone system is to build physical equipment information corresponding and that filter out and/or the telephone line of telephone system information.
And the physical equipment information that the present invention can utilize the existing instrument of order analysis arbitrarily to realize to filter out from telephone line solicited message and/or the function of telephone system information, so narrate its realization no longer in detail in the present invention.And the present invention judges that solicited message is that the operation of setting up information, modification information, revocation information or Query Information can adopt any existing instruction parsing and differentiation means or method, such as distinguish different method or the modes such as order kind by the different pieces of information of particular data position.
Preferably, described physical equipment information comprises that MDF joins frame (Main Distribution Frame, main frame), IDF joins frame (intermediate distributing frame, intermediate distrubuting frame), the number of attending a banquet, port numbers, straight line join frame, described telephone system information comprises PBX port (private branch exchange system port), circuit types, dials authority, extension.
Preferably, described telephone system information also comprises branch company, department, circuit types, port type.
Above-mentioned physical equipment information and telephone system information are all hardware device information designed in telephone network or that use and default information, and user can also set other information according to actual needs in addition.
Preferably, by operation note to journal file of the execution in scheme 1, scheme 2, scheme 3 or scheme 4.
The present invention also provides a kind of enterprise phone circuit management system, be characterized in, comprise a basic data management module, series connection data management module and a phone log query module, described enterprise phone circuit management system is used enterprise phone line management method as above;
Wherein said basic data management module is used for traveling through all telephone lines, records physical equipment information and the telephone system information of all infrastructure devices;
Described tandem data administration module forms a telephone line group for physical equipment information and the telephone system information of infrastructure device that every telephone line is had;
Described tandem data administration module is also for based on recording physical equipment information that the physical equipment information of all infrastructure devices and the judgement of telephone system information filter out and/or the validity of telephone system information;
Described phone log query module is used for obtaining telephone line solicited message, and from described telephone line solicited message, obtains the telephone line request of setting up, telephone line change request, telephone line and cancel request or telephone line inquiry request;
Described phone log query module is also for filtering out physical equipment information and/or telephone system information or filtering out original physical equipment information and/or original telephone system information and replacement physics facility information and/or replacement telephone system information from described telephone line solicited message.
Preferably, described phone log query module is also for generating and log file.
Preferably, described enterprise phone circuit management system also comprises an authority management module, is used to each calling party allocation of access rights of described enterprise phone circuit management system.
The present invention manages different operating personnel by authority management module, and the mode by right assignment realizes the content of operation that different operating personnel are different.Wherein between concrete different user, the differentiation of authority can adopt existing authority mode to realize, and the present invention just no longer elaborates.
The present invention provides a kind of server, is characterized in, described server comprises enterprise phone circuit management system, an input unit and an output device as mentioned above;
Described output device is exported a webpage, and described input unit is by described web retrieval telephone line solicited message, and transfers to described enterprise phone circuit management system;
Described output device also for the telephone line group of outputting log file and/or scheme 4 all couplings to described webpage.
Enterprise phone line management method of the present invention can be realized in a web page server, and wherein in the present invention, the function of modules can realize in same or a plurality of software and/or hardware as mentioned above.
Meeting on the basis of this area general knowledge, above-mentioned each optimum condition, can combination in any, obtains the preferred embodiments of the invention.
Positive progressive effect of the present invention is:
Enterprise phone line management method of the present invention, management system and server consist of the facility information of all hardware equipment of whole telephone network collection, and the system information used while forming telephone network systems of these hardware devices, thereby can based on user request information, set up, cancel and change telephone line.
And the mode of the present invention by webpage be equipped with relevant typing condition restriction and information checking etc. mode and carry out Data Update, can obtain rapidly line related relation, complete circuit and change.In addition operating personnel are carried out to corresponding control of authority, thereby the integrality of guarantee information and reliability are avoided the waste of resource, realize the intelligent management of telephone line information.
Accompanying drawing explanation
Fig. 1 is the flow chart of the enterprise phone line management method of embodiments of the invention 1.
Fig. 2 is the telephone line Establishing process figure of embodiments of the invention 1.
Fig. 3 is the telephone line changing process figure of embodiments of the invention 1.
Fig. 4 is that the telephone line of embodiments of the invention 1 is cancelled flow chart.
Fig. 5 is the telephone line querying flow figure of embodiments of the invention 1.
Fig. 6 is the structural representation of the server of embodiments of the invention 1.
Embodiment
Mode below by embodiment further illustrates the present invention, but does not therefore limit the present invention among described scope of embodiments.
In prior art, the management of telephone line is still relied on to traditional manual record management method as mentioned above, that will cause, and bulk information is inaccurate, cable is in disorder, telephone exchange port resource is wasted, adjustment or the troubleshooting of telephone line can consume a large amount of human resources etc., thereby make telephone line can not get effective management at all.At enterprise phone line management method of the present invention under such background, management system and server will be used the mode of similar database to replace original paper document and electrical form, and use the mode of webpage to be equipped with relevant typing condition restriction and information checking carries out Data Update at server, thereby can obtain rapidly line related relation, completing circuit changes, and in enterprise phone circuit management system, be equipped with the administration module that operating personnel is carried out to corresponding control of authority, thereby the integrality of guarantee information and reliability, avoid the waste of resource, realize the intelligent management of telephone line information.
That is to say, enterprise phone line management method of the present invention, management system and server consist of the facility information of all hardware equipment of whole telephone network collection, and the system information used while forming telephone network systems of these hardware devices, thereby can based on user request information, set up, cancel and change telephone line.
Wherein in the present invention, by generation, meet the requirement of telephone line solicited message and the incompatible sign telephone line of information set of the telephone line that telephone system requires, and then when there is the situations such as telephone line coincidence or conflict, only need to rebuild the information aggregate of telephone line, do not need actual foundation and test telephone circuit.
Below by following embodiment, the present invention is explained further.
Embodiment 1
As shown in Figure 1, in the server of the present embodiment, by carrying out following flow process, realize enterprise phone line management, idiographic flow step is as follows:
Step S101, travels through all telephone lines in enterprise phone network, records physical equipment information and the telephone system information of infrastructure devices all in enterprise phone network.
Wherein the information of physical equipment described in the present embodiment comprises that MDF joins frame, IDF joins frame, the number of attending a banquet, port numbers.Described telephone system information comprises PBX port, circuit types, dials authority, extension, branch company, department, circuit types, port type.
Described physical equipment information, as: MDF joins frame, IDF joins frame, the number of attending a banquet, port numbers etc., these data are undertaken the construction of supplier after cable wiring manufacture completes according to the design of building wiring and planning after can Shi building building, and just can determine clearly acquisition.Described telephone system information as: PBX port, circuit types, dial authority, extension, these data have normally defined in telephone system according to Correlative plan.
Wherein said branch company is used for being characterized in all parts of the country and relates to a plurality of branch companies, and this train value is used for distinguishing region conventionally.Described department is used for characterizing this column data in order to record all departments of company information, as: administration department, technology department, customer service etc.Described circuit types is used for characterizing this column data in order to distinguish extension set type, as: office extension set, the extension set of attending a banquet.Described port type is used for characterizing in order to represent support phone type, as: simulation, numeral.Described PBX port has defined for characterizing this data value the port that each extension set uses, as: 01A0101,03B0302.Described extension is used for characterizing this data value and has defined the spendable extension section of system, as: 11001～11099.The described authority of dialing is for characterizing to define each user's the authority of dialing, as: both at home and abroad.Described MDF joins frame and joins chord position in MDF machine room for characterizing this, for connecting analog, divides machine board card.Described IDF joins frame and joins chord position in MDF machine room and each floor IDF machine room, for realizing the interconnection of MDF and IDF for characterizing this.The described number of attending a banquet is in order to marker science and engineering position, conventionally with specific format planning, as: 1#1F001.Described port numbers is in order to identify the phone information point of station, conventionally with specific format planning, as: N-1F-V001.Described straight line is joined frame for characterizing supplier's circuit access.
Step S102, the physical equipment information of the infrastructure device that every telephone line is had and telephone system information form a telephone line group.
Described telephone line group is mainly to combine accordingly according to the value in physical equipment information and telephone system information, becomes an active data, thus the relevant information of reflection telephone line.Information type and the value in the telephone line group as shown in following table for example.
Step S103, obtains telephone line solicited message, and from described telephone line solicited message, obtains the telephone line request of setting up, telephone line change request, telephone line and cancel request or telephone line inquiry request.Wherein in the present embodiment, with existing data message analytic method, from telephone line solicited message, resolve the correspondingly information content, so be no longer described in detail herein.
Step S104, after this concrete request content based on obtaining from telephone line solicited message is carried out correspondingly flow process.If wherein telephone line is set up request, telephone line Establishing process shown in execution graph 2, if telephone line change request, telephone line changing process shown in execution graph 3, if telephone line is cancelled request, telephone line shown in execution graph 4 is cancelled flow process, if telephone line inquiry request, the telephone line querying flow shown in execution graph 5.
Step S105, by operation note to journal file of carrying out in step S104.In the present embodiment, no matter carry out that telephone line is set up, telephone line change, telephone line is cancelled or telephone line inquiry, all the operating process of execution is recorded in journal file, and then is convenient to review the historical service condition of telephone line resource.For example, need to inquire about the historical service condition of extension set 16116, in daily record, search corresponding of extension number, now can obtain all historical operation data that relate to this extension set.After this user can adopt any existing analysis means to carry out the analyses and comparison of historical data, for example when clicking certain row data, can compare with data before, with red shading, mark and different before places, so just can facilitate inquiry intuitively to revise those data at every turn, be convenient to review whole life cycle.
While needing to set up telephone line in the enterprise phone line management flow process of the present embodiment, the telephone line Establishing process described in execution graph 2, comprising following steps:
Step 201, filters out physical equipment information and/or telephone system information from described telephone line solicited message.In the present embodiment, by existing information data analytical method, obtain telephone line solicited message and filter out physical equipment information and/or telephone system information, so no longer describe the process of described screening herein in detail.
Step S202, whether physical equipment information and/or telephone system information that judgement filters out is effective, if so, enters step S203, otherwise process ends.The judgement of wherein said validity is that physical equipment information and the telephone system information of all infrastructure devices based on having recorded in step S101 is carried out, and the judgement of validity described in the present embodiment, in order to realize data check and error-disable function, guarantee the validity of data, the described physical equipment information filtering out and/or telephone system information are necessary for the physical equipment information of all infrastructure devices that recorded and the data that telephone system information comprises, and the value of information must be within the scope of the legal value of physical equipment information and telephone system information.
Step 203, physical equipment information and telephone system information based on effective physical equipment information and/or telephone system information and all infrastructure devices of having recorded, set up telephone line group to be selected.
The present embodiment is by setting up effective physics facility information and/or the telephone system information comprising in solicited message, in conjunction with hardware informations all in telephone network and system information, the complete telephone line of foundation from terminal to terminal, for example from telephone exchange to total distributing cabinet to floor distributing cabinet again to the complete telephone line of agent phone end.
Step 204, by each telephone line group to be selected, travel through all telephone line groups successively, and when first to be selected telephone line group not identical with any one telephone line group being detected, record described telephone line group to be selected and be telephone line group and set up vertical telephone line based on described telephone line to be selected.
Owing to can being communicated with by many different telephone path between terminal and terminal, in the present embodiment, by recording first mode, avoid repeating to set up the problem of telephone line group.
While needing to change telephone line in the enterprise phone line management flow process of the present embodiment, the telephone line changing process described in execution graph 3, comprising following steps:
Step 301, filters out original physical equipment information and/or original telephone system information and replaces physics facility information and/or replace telephone system information from described telephone line solicited message.
Owing to will realizing the change of telephone line, in requested content, comprise the object of change and the content of change, therefore the present embodiment utilizes existing information data analytic method to obtain the object of change equally, be original physical equipment information and/or original telephone system information, and the content of change, replace physics facility information and/or replace telephone system information.
Step 302, whether the replacement physics facility information that judgement filters out and/or replacement telephone system information is effective, if so, enters step S303, otherwise process ends.The judgement of wherein said validity is that physical equipment information and the telephone system information of all infrastructure devices based on having recorded in step S101 is carried out as mentioned above equally, and the contents and mode of judgement is identical with step 202, just repeats no more here.
Step 303, detects the telephone line group with described original physical equipment information and/or original telephone system information matches.For example in the telephone line group having recorded, find the telephone line group that comprises original physical equipment information and/or the original telephone system information content.
Step 304, with effectively replacing physics facility information and/or replacing telephone system information and replace physical equipment information and/or telephone system information corresponding with described replacement physics facility information and/or replacement telephone system information in described telephone line group.
Step 305, the telephone line group based on after replacing is from new distribution telephone line.
While needing to cancel telephone line in the enterprise phone line management flow process of the present embodiment, the telephone line described in execution graph 4 is cancelled flow process, comprising following steps:
Step S401, filters out physical equipment information and/or telephone system information from described telephone line solicited message.The leaching process of wherein said information is identical with the process that in above-mentioned steps, screening is extracted, and repeats no more here.
Step S402, detects the telephone line group with described physical equipment information and/or telephone system information matches.
Step S403, cancels the corresponding telephone line of described telephone line group, and deletes described telephone line group.
While needing to inquire about telephone line in the enterprise phone line management flow process of the present embodiment, the telephone line querying flow described in execution graph 5, comprising following steps:
Step S501, filters out physical equipment information and/or telephone system information from described telephone line solicited message.
Step S502, retrieves the telephone line group of all and described physical equipment information and/or telephone system information matches.
Step S503, exports the telephone line group of all couplings.Wherein in the present embodiment, the telephone line group having recorded can be converted into the demonstration data that show data format, or the print data of printing data format etc. realizes the content to the telephone line group of user's output matching.
And because physical equipment information and telephone system information comprise many kinds of parameters data, so the match query mode of the present embodiment can be used multiple existing match query mode, for example batch data, combination, fuzzy query and delete in batches.
Below in conjunction with above-mentioned match query mode, illustrate the inquiry mode of the present embodiment.
Example one: (accurately inquiry)
Need to inquire about MDF and join minute machine data that frame is N-6-3-6-1, using this condition entry, in query term, system can mate and be met the value of this condition and list.
Example two: (query composition)
Need to inquire about branch company is that Shanghai, circuit types are that office extension set, port type are simulation, department is minute machine data of administration department, only need by these simultaneously the most matching condition inquire about, system can mate and obtain meeting the value of these conditions and all listing.
Example three: (fuzzy query)
Need to inquire about all IDF and join in frame minute machine data that comprises " S ", only need this condition entry in query term, system can join IDF the telephone line group that frame value meets this condition and all list.
Example four: (batch query)
Need to inquire about PBX port is minute machine data of 23A1004 and 23A1016, only need be using these condition entries respectively as query term, and system can all be listed the value satisfying condition.
The server of the present embodiment is stated on the basis of telephone line management in realization, has used the hardware configuration of server as described below.
The server of the present embodiment, as shown in Figure 6, comprises an enterprise phone circuit management system 1, an input unit 2 and an output device 3.Wherein said output device 3 output one webpages, described input unit 2 is by described web retrieval telephone line solicited message, and transfers to described enterprise phone circuit management system 1.So described output device 3 is gone back the telephone line group of outputting log file and/or all couplings based on the output of telephone line inquiry request to described webpage.
Wherein at the circuit management system of enterprise phone described in Fig. 61, comprise a basic data management module 11, series connection data management module 12, a phone log query module 13 and an authority management module 14.
Wherein said basic data management module 11, for traveling through all telephone lines, records physical equipment information and the telephone system information of all infrastructure devices.
That is to say, described basic data management module 11 is for setting up each basic data information of telephone line, the raw information of some infrastructure of essential record, these are often referred to the information having defined according to planning after related physical facility has been set up, and substantially can not change after this information definition.
Described tandem data administration module 12 forms a telephone line group for physical equipment information and the telephone system information of infrastructure device that every telephone line is had.
The physical equipment information that described tandem data administration module 12 also filters out for the physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information and/or the validity of telephone system information.
; the mode that described tandem data administration module 12 is telephone line group by series connection basic data is set up out the detailed use information of each telephone line resource; as: this line resource affiliated area; number, port, join frame, affiliated function, dial authority etc., so that the inquiry in routine work, change and maintenance.
Described phone log query module 13 is for obtaining telephone line solicited message, and from described telephone line solicited message, obtains telephone line and set up request, telephone line change request, telephone line and cancel request or telephone line inquiry request.
Described phone log query module 13 is also for filtering out physical equipment information and/or telephone system information or filtering out original physical equipment information and/or original telephone system information and replacement physics facility information and/or replacement telephone system information from described telephone line solicited message.In addition described phone log query module 13 is also for generating and log file.
So the foundation of telephone line resource using information in 13 pairs of routine works of described phone log query module, nullifies and alter operation carries out record, is convenient to review the historical service condition of line resource, can meet the inquiry of different condition simultaneously.
Described authority management module 14 is used to each calling party allocation of access rights of described enterprise phone circuit management system.That is to say, in the present embodiment, authority management module 14 can volume carries out each functional module rights of using to associative operation personnel and controls and manage.As operating personnel only need distribute tandem data administration module, thereby limit this operating personnel's logging data, to guarantee the validity of data.
Server in the present embodiment is realized telephone line management process on the basis of above-mentioned basic data management module 11, tandem data administration module 12, phone log query module 13 and authority management module 14.
The description of the embodiment by above enterprise phone line management is known, and those skilled in the art can be well understood to the mode that the application's enterprise phone line management flow process can add essential general hardware platform by software and realize.Understanding based on such, the part that the application's technical scheme contributes to prior art in essence in other words can embody with the form of software product, described computer software product can be stored in storage medium, as ROM/RAM (read-only memory/random access memory), magnetic disc, CD etc., comprise that some instructions are with so that a computer equipment (can be personal computer, server, or the network equipment etc.) carry out the method described in some part of the embodiment of the present application or embodiment.
The application can be used in numerous general or special purpose computingasystem environment or configuration.For example: personal computer, server computer, handheld device or portable set, plate equipment, multicomputer system, the system based on microprocessor, set top box, programmable consumer-elcetronics devices, network PC (PC), minicom, mainframe computer, comprise distributed computing environment (DCE) of above any system or equipment etc.
The application can describe in the general context of the computer executable instructions of being carried out by computer, for example program module.Usually, program module comprises the routine carrying out particular task or realize particular abstract data type, program, object, assembly, data structure etc.Also can in distributed computing environment (DCE), put into practice the application, in these distributed computing environment (DCE), by the teleprocessing equipment being connected by communication network, be executed the task.In distributed computing environment (DCE), program module can be arranged in the local and remote computer-readable storage medium that comprises memory device.
Although more than described the specific embodiment of the present invention, it will be understood by those of skill in the art that these only illustrate, protection scope of the present invention is limited by appended claims.Those skilled in the art is not deviating under the prerequisite of principle of the present invention and essence, can make various changes or modifications to these execution modes, but these changes and modification all fall into protection scope of the present invention.
Claims (8)
1. an enterprise phone line management method, is characterized in that, described enterprise phone line management method comprises the following steps:
Travel through all telephone lines, record physical equipment information and the telephone system information of all infrastructure devices, and the physical equipment information of the infrastructure device that every telephone line is had and a telephone line group of telephone system information composition;
Obtain telephone line solicited message, and from described telephone line solicited message, obtain the telephone line request of setting up, telephone line change request, telephone line and cancel request or telephone line inquiry request;
If telephone line is set up request, carry into execution a plan 1, if telephone line change request carries into execution a plan 2, if telephone line is cancelled request, carry into execution a plan 3, if telephone line inquiry request carry into execution a plan 4, otherwise flow process finishes;
Scheme 1:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
The physical equipment information that the physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information filter out and/or the validity of telephone system information, and the physical equipment information filtering out in judgement and/or telephone system information is when invalid, process ends;
Physical equipment information and telephone system information based on effective physical equipment information and/or telephone system information and all infrastructure devices of having recorded, set up telephone line group to be selected;
By each telephone line group to be selected, travel through all telephone line groups successively, and exist with any one telephone line group during not identical telephone line group to be selected detecting, record described telephone line group to be selected and be telephone line group and set up vertical telephone line, then process ends based on described telephone line to be selected;
Scheme 2:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
The telephone line group of retrieval and described physical equipment information and/or telephone system information matches;
Cancel the corresponding telephone line of described telephone line group, and delete described telephone line group, flow process finishes;
Scheme 3:
From described telephone line solicited message, filter out original physical equipment information and/or original telephone system information and replace physics facility information and/or replace telephone system information;
The physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information are replaced physics facility information and/or are replaced the validity of telephone system information, and when judging that replacement physics facility information and/or replacement telephone system information are invalid, process ends;
The telephone line group of retrieval and described original physical equipment information and/or original telephone system information matches;
With effectively replacing physics facility information and/or replacing telephone system information and replace physical equipment information and/or telephone system information corresponding with described replacement physics facility information and/or replacement telephone system information in described telephone line group;
Telephone line group based on after replacing is from new distribution telephone line, and process ends;
Scheme 4:
From described telephone line solicited message, filter out physical equipment information and/or telephone system information;
Retrieve the telephone line group of all and described physical equipment information and/or telephone system information matches; Export the telephone line group of all couplings.
2. enterprise phone line management method as claimed in claim 1, it is characterized in that, described physical equipment information comprises that MDF joins frame, IDF and joins frame, the number of attending a banquet, port numbers, straight line and join frame, and described telephone system information comprises PBX port, circuit types, dials authority, extension.
3. enterprise phone line management method as claimed in claim 2, is characterized in that, described telephone system information also comprises branch company, department, circuit types, port type.
4. enterprise phone line management method as described in any one in claim 1-3, is characterized in that, by operation note to journal file of the execution in scheme 1, scheme 2, scheme 3 or scheme 4.
5. an enterprise phone circuit management system, it is characterized in that, comprise a basic data management module, series connection data management module and a phone log query module, described enterprise phone circuit management system is used the enterprise phone line management method as described in any one in claim 1-4;
Wherein said basic data management module is used for traveling through all telephone lines, records physical equipment information and the telephone system information of all infrastructure devices;
Described tandem data administration module forms a telephone line group for physical equipment information and the telephone system information of infrastructure device that every telephone line is had;
The physical equipment information that described tandem data administration module also filters out for the physical equipment information of all infrastructure devices based on having recorded and the judgement of telephone system information and/or the validity of telephone system information;
Described phone log query module is used for obtaining telephone line solicited message, and from described telephone line solicited message, obtains the telephone line request of setting up, telephone line change request, telephone line and cancel request or telephone line inquiry request;
Described phone log query module is also for filtering out physical equipment information and/or telephone system information or filtering out original physical equipment information and/or original telephone system information and replacement physics facility information and/or replacement telephone system information from described telephone line solicited message.
6. enterprise phone circuit management system as claimed in claim 5, is characterized in that, described phone log query module is also for generating and log file.
7. enterprise phone circuit management system as described in claim 5 or 6, is characterized in that, described enterprise phone circuit management system also comprises an authority management module, is used to each calling party allocation of access rights of described enterprise phone circuit management system.
8. a server, is characterized in that, described server comprises enterprise phone circuit management system, an input unit and an output device as described in any one in claim 5-7;
Described output device is exported a webpage, and described input unit is by described web retrieval telephone line solicited message, and transfers to described enterprise phone circuit management system;
Described output device also for the telephone line group of outputting log file and/or scheme 4 all couplings to described webpage.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410211656.8A CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410211656.8A CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN103957329A true CN103957329A (en) | 2014-07-30 |
| CN103957329B CN103957329B (en) | 2016-08-24 |
Family
ID=51334551
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410211656.8A Active CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN103957329B (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107819960A (en) * | 2016-09-14 | 2018-03-20 | 阿里巴巴集团控股有限公司 | The means of communication and device |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1208297A (en) * | 1998-07-31 | 1999-02-17 | 深圳市通软电脑技术有限公司 | Dynamic telephone wire distributing device and method |
| CN1885877A (en) * | 2006-06-09 | 2006-12-27 | 杨先超 | Multifunctional information monitoring system for multi telephone line |
| US20090063663A1 (en) * | 2007-08-31 | 2009-03-05 | Canon Kabushiki Kaisha | Device management apparatus, device management system, device management method and medium |
| CN102438085A (en) * | 2010-09-29 | 2012-05-02 | 国基电子（上海）有限公司 | Switch and method for same to search extension telephone |
-
2014
- 2014-05-19 CN CN201410211656.8A patent/CN103957329B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1208297A (en) * | 1998-07-31 | 1999-02-17 | 深圳市通软电脑技术有限公司 | Dynamic telephone wire distributing device and method |
| CN1885877A (en) * | 2006-06-09 | 2006-12-27 | 杨先超 | Multifunctional information monitoring system for multi telephone line |
| US20090063663A1 (en) * | 2007-08-31 | 2009-03-05 | Canon Kabushiki Kaisha | Device management apparatus, device management system, device management method and medium |
| CN102438085A (en) * | 2010-09-29 | 2012-05-02 | 国基电子（上海）有限公司 | Switch and method for same to search extension telephone |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107819960A (en) * | 2016-09-14 | 2018-03-20 | 阿里巴巴集团控股有限公司 | The means of communication and device |
| CN107819960B (en) * | 2016-09-14 | 2020-10-30 | 阿里巴巴集团控股有限公司 | Communication method and device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN103957329B (en) | 2016-08-24 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102446303B (en) | Distribution method and device of process route assembly | |
| CN109409678B (en) | Efficient multifunctional technical standard information system applied to power grid | |
| CN103064933A (en) | Data query method and system | |
| EP2081123A1 (en) | System, method and product for processing utility data | |
| CN101452450A (en) | Multiple source data conversion service method and apparatus thereof | |
| CN103762723A (en) | Method and system for managing a power grid | |
| CN110809028B (en) | Device full-life-cycle management method and system based on Handle identification service | |
| CN105574640A (en) | Method for constructing unified and comprehensive management platform of application | |
| CN105719058A (en) | Electric power demand-side management auxiliary decision support system | |
| CN105321083A (en) | Large-area rapid household appliance maintenance network platform system and method | |
| CN111967789A (en) | Debugging system is transferred in distribution automation terminal warehouse debugging | |
| CN113612306A (en) | Distributed power distribution cabinet and control system thereof | |
| CN103957329A (en) | Enterprise telephone line management method and system and server | |
| CN112232662A (en) | Service monitoring system and method | |
| CN111552536A (en) | Management system and management method for electronic government affair self-service terminal | |
| CN112732683B (en) | Automatic supervision system and method based on power industry data standard | |
| CN101257440B (en) | Fax switching system and method | |
| KR102498461B1 (en) | Integrated management method using single sign-on manufacturing information integrated management system | |
| CN206421382U (en) | A kind of data handling system | |
| CN101071489A (en) | Work flow management system and method for realizing work process automation | |
| CN104915246A (en) | High-configurable distributed real-time calculation engine based on workflow and control method | |
| CN110675283B (en) | Power distribution equipment synchronous management system and method | |
| CN109741594B (en) | Configuration method and device for equipment data acquisition | |
| CN108875974B (en) | Method for automatically generating production plan by electric power station equipment | |
| CN111861790A (en) | Electric power full-service data management system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C41 | Transfer of patent application or patent right or utility model | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20160201 Address after: 200335 Shanghai city Changning District Admiralty Road No. 968 Building No. 16 10 floor Applicant after: SHANGHAI XIECHENG BUSINESS CO., LTD. Address before: 200335 Shanghai City, Changning District Fuquan Road No. 99, Ctrip network technology building Applicant before: Ctrip computer technology (Shanghai) Co., Ltd. |
|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant |