CN111552536A - Management system and management method for electronic government affair self-service terminal - Google Patents

Management system and management method for electronic government affair self-service terminal Download PDF

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Publication number
CN111552536A
CN111552536A CN202010357654.5A CN202010357654A CN111552536A CN 111552536 A CN111552536 A CN 111552536A CN 202010357654 A CN202010357654 A CN 202010357654A CN 111552536 A CN111552536 A CN 111552536A
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China
Prior art keywords
management
item
management module
unit
module
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CN202010357654.5A
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Chinese (zh)
Inventor
马学沛
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Guangdong Tianyima Information Industry Co ltd
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Guangdong Tianyima Information Industry Co ltd
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Priority to CN202010357654.5A priority Critical patent/CN111552536A/en
Publication of CN111552536A publication Critical patent/CN111552536A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services

Abstract

The invention discloses a management system and a management method thereof for an electronic government affair self-service terminal, wherein the system comprises a system login module, a manual updating module, an equipment management module, a transaction management module, a service management module, a report statistics module and a log management module, wherein the system login module is used for logging in and logging out of the system; the manual updating module is used for acquiring updating items; the equipment management module is used for terminal equipment management; the item management module is used for item management and item detail inquiry; the business management module is used for managing business items; the report counting module is used for counting business reports; the log management module is used for log management of the system. According to the invention, through reasonably dividing the functional modules, a simple and interactive friendly management system is constructed, the efficiency of system maintenance and management is improved, and the operation is simple and convenient.

Description

Management system and management method for electronic government affair self-service terminal
Technical Field
The invention relates to the technical field of information management systems, in particular to a management system for an electronic government affair self-service terminal and a management method thereof.
Background
In recent years, with the continuous promotion and deepening of the construction of the electronic government affairs in China, the electronic government affairs further stimulate the information demand of the public while bringing great convenience to the social life of the public and improving the working efficiency of government departments. The public puts higher demands on the information service, and the government affair information resource service demands present new characteristics different from the traditional information service. Compared with the prior art, the social service of the e-government affairs shifts from a service mode facing internal business collaboration to a service mode facing social application, and brings a comprehensive transition from awareness sharing to application sharing of e-government affair information resources and from business-centered sharing to user-centered sharing. The new characteristics of diversification and individuation of user information demands require the development of the construction of a government affair information resource system towards the direction of individuation application centered on users.
The existing electronic government affair management system based on the autonomous terminal is unfriendly in interaction and troublesome to operate.
Disclosure of Invention
The invention provides a management system and a management method for an electronic government affair self-service terminal, aiming at overcoming the defects of unfriendly interaction and troublesome operation of the management system of the electronic government affairs in the prior art.
The primary objective of the present invention is to solve the above technical problems, and the technical solution of the present invention is as follows:
the invention provides a management system for an electronic government affair self-service terminal, which comprises a system login module, a manual updating module, an equipment management module, a matter management module, a service management module, a report statistics module and a log management module, wherein the system login module is used for logging in and logging out of the system; the manual updating module is used for acquiring updating items; the equipment management module is used for terminal equipment management; the item management module is used for item management and item detail inquiry; the business management module is used for managing business items; the report counting module is used for counting business reports; the log management module is used for log management of the system.
In this scheme, the management system further includes: the system comprises a version management module, a user management module, a role management module and a menu management module, wherein the version management module is used for managing the version of the system; the user management module is used for user management and authority distribution; the role management module is used for managing roles of the system; the menu management module is used for system menu management.
In this scheme, the device management module includes: the device list unit, the device fault record and the device paper adding record, wherein the device list comprises: the device comprises a device list interface unit, a printing interface unit, a device detail interface unit and a fault report interface unit, wherein the device list interface unit comprises: equipment number, equipment address, equipment IP, daily service, yesterday service, hardware state, online state, maintainer and file cabinet operation;
the device fault record comprises: the device fault list interface unit displays all device faults or repaired data, and the list information comprises: equipment number, equipment address, fault time, maintenance personnel and equipment maintenance state;
the device paper feeding record comprises: the device paper adding list interface unit and the device paper adding detail interface unit, wherein the device paper adding list interface unit displays all paper adding records of the device each time, and the method comprises the following steps: equipment number, equipment address, maintenance personnel, maintenance time, paper type and paper quantity.
In this scheme, the item management module includes: the system comprises an item catalog management list unit, an item adding unit, an item editing unit and an item detail viewing unit, wherein the item catalog management list unit displays item information obtained from a server and comprises the following steps: item name, item number, belonging department name, belonging area name, operator name, item ID, updated latest version number; the add-transaction unit is used for adding transaction information which cannot be acquired from the server,
in this scheme, the service management module includes: a transaction unit, the transaction unit comprising: the system comprises a transaction item list interface unit and a transaction item detail interface unit, wherein the transaction item list interface unit displays transaction item information, and the information is as follows: item name, creation time, transacted user name, identity card, item number, equipment address, inquiry password and item transaction number; the transaction detail interface unit is used for displaying the transaction details.
In this scheme, the report statistics module includes: the business counting unit, the equipment counting unit and the business counting unit count the business volume handled by all the items and calculate the percentage of the business volume handled by all the items; the equipment counting unit counts the business volume handled by all the equipment;
the log management module comprises an Api interface request log management unit and a program crash log unit, wherein the Api interface request log management unit comprises: the system comprises an Api request list interface and an Api request detail interface, wherein the Api request list interface is used for recording interface request information and return information butted with a server, and the system can be checked conveniently when the system is in error;
the program crash log unit includes: the system comprises a program crash list interface unit and a program crash detail interface unit, wherein the program crash list interface unit records log information of error reporting of the front end operation of the self-service terminal.
In this scheme, the version management module includes a version management list unit for displaying the version record and list information of the ad hoc terminal front end upgrade, and specifically includes: version number, description, download address; the method also comprises the steps of adding an interface for uploading modified programs;
the user management module comprises: the user management type table, user adding, user editing and authority distributing role management module comprises: a role management list, newly added roles and edited roles;
the menu management module comprises a menu management list, a newly added menu and an editing menu.
The invention provides a management method for an electronic government affair self-service terminal, which is applied to the management system for the electronic government affair self-service terminal and comprises the following steps:
s1: the user logs in the management system after inputting login information and verifying the login information;
s2: selecting a processing item corresponding module, and finishing corresponding interactive operation according to the system response according to the input information required by a preset interface unit;
s3: and the user logs out of the management system after completing the item operation.
Compared with the prior art, the technical scheme of the invention has the beneficial effects that:
according to the invention, through reasonably dividing the functional modules, a simple and interactive friendly management system is constructed, the efficiency of system maintenance and management is improved, and the operation is simple and convenient.
Drawings
Fig. 1 is a block diagram of a management system for an electronic government affairs self-service terminal according to the invention.
Fig. 2 is a flow chart of a management method for an e-government self-service terminal according to the invention.
Detailed Description
In order that the above objects, features and advantages of the present invention can be more clearly understood, a more particular description of the invention will be rendered by reference to the appended drawings. It should be noted that the embodiments and features of the embodiments of the present application may be combined with each other without conflict.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those specifically described herein, and therefore the scope of the present invention is not limited by the specific embodiments disclosed below.
Example 1
As shown in fig. 1, a first aspect of the present invention provides a management system for an e-government self-service terminal, including a system login module, a manual update module, an equipment management module, a transaction management module, a service management module, a report statistics module, and a log management module, where the system login module is used for logging in and logging out of the system; the manual updating module is used for acquiring updating items; the equipment management module is used for terminal equipment management; the item management module is used for item management and item detail inquiry; the business management module is used for managing business items; the report counting module is used for counting business reports; the log management module is used for log management of the system.
In this scheme, the management system further includes: the system comprises a version management module, a user management module, a role management module and a menu management module, wherein the version management module is used for managing the version of the system; the user management module is used for user management and authority distribution; the role management module is used for managing roles of the system; the menu management module is used for system menu management.
In this scheme, the device management module includes: the device list unit, the device fault record and the device paper adding record, wherein the device list comprises: the device comprises a device list interface unit, a printing interface unit, a device detail interface unit and a fault report interface unit, wherein the device list interface unit comprises: equipment number, equipment address, equipment IP, daily service, yesterday service, hardware state, online state, maintainer and file cabinet operation;
the device fault record comprises: the device fault list interface unit displays all device faults or repaired data, and the list information comprises: equipment number, equipment address, fault time, maintenance personnel and equipment maintenance state;
the device paper feeding record comprises: the device paper adding list interface unit and the device paper adding detail interface unit, wherein the device paper adding list interface unit displays all paper adding records of the device each time, and the method comprises the following steps: equipment number, equipment address, maintenance personnel, maintenance time, paper type and paper quantity.
In this scheme, the item management module includes: the system comprises an item catalog management list unit, an item adding unit, an item editing unit and an item detail viewing unit, wherein the item catalog management list unit displays item information obtained from a server and comprises the following steps: item name, item number, belonging department name, belonging area name, operator name, item ID, updated latest version number; the add-transaction unit is used for adding transaction information which cannot be acquired from the server,
in this scheme, the service management module includes: a transaction unit, the transaction unit comprising: the system comprises a transaction item list interface unit and a transaction item detail interface unit, wherein the transaction item list interface unit displays transaction item information, and the information is as follows: item name, creation time, transacted user name, identity card, item number, equipment address, inquiry password and item transaction number; the transaction detail interface unit is used for displaying the transaction details.
In this scheme, the report statistics module includes: the business counting unit, the equipment counting unit and the business counting unit count the business volume handled by all the items and calculate the percentage of the business volume handled by all the items; the equipment counting unit counts the business volume handled by all the equipment;
the log management module comprises an Api interface request log management unit and a program crash log unit, wherein the Api interface request log management unit comprises: the system comprises an Api request list interface and an Api request detail interface, wherein the Api request list interface is used for recording interface request information and return information butted with a server, and the system can be checked conveniently when the system is in error;
the program crash log unit includes: the system comprises a program crash list interface unit and a program crash detail interface unit, wherein the program crash list interface unit records log information of error reporting of the front end operation of the self-service terminal.
In this scheme, the version management module includes a version management list unit for displaying the version record and list information of the ad hoc terminal front end upgrade, and specifically includes: version number, description, download address; the method also comprises the steps of adding an interface for uploading modified programs;
the user management module comprises: the user management type table, user adding, user editing and authority distributing role management module comprises: a role management list, newly added roles and edited roles;
the menu management module comprises a menu management list, a newly added menu and an editing menu.
As shown in fig. 2, a second aspect of the present invention provides a method for managing an electronic government affairs self-service terminal, which is applied to the management system for the electronic government affairs self-service terminal, and comprises the following steps:
s1: the user logs in the management system after inputting login information and verifying the login information;
s2: selecting a processing item corresponding module, and finishing corresponding interactive operation according to the system response according to the input information required by a preset interface unit;
s3: and the user logs out of the management system after completing the item operation.
It should be understood that the above-described embodiments of the present invention are merely examples for clearly illustrating the present invention, and are not intended to limit the embodiments of the present invention. Other variations and modifications will be apparent to persons skilled in the art in light of the above description. And are neither required nor exhaustive of all embodiments. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the claims of the present invention.

Claims (8)

1. A management system for an electronic government affair self-service terminal is characterized by comprising a system login module, a manual updating module, an equipment management module, a transaction management module, a service management module, a report statistics module and a log management module, wherein the system login module is used for logging in and logging out of the system; the manual updating module is used for acquiring updating items; the equipment management module is used for terminal equipment management; the item management module is used for item management and item detail inquiry; the business management module is used for managing business items; the report counting module is used for counting business reports; the log management module is used for log management of the system.
2. A management system for an e-government self-service terminal according to claim 1, wherein the management system further comprises: the system comprises a version management module, a user management module, a role management module and a menu management module, wherein the version management module is used for managing the version of the system; the user management module is used for user management and authority distribution; the role management module is used for managing roles of the system; the menu management module is used for system menu management.
3. A management system for an e-government self-service terminal according to claim 1, wherein the equipment management module comprises: the device list unit, the device fault record and the device paper adding record, wherein the device list comprises: the device comprises a device list interface unit, a printing interface unit, a device detail interface unit and a fault report interface unit, wherein the device list interface unit comprises: equipment number, equipment address, equipment IP, daily service, yesterday service, hardware state, online state, maintainer and file cabinet operation;
the device fault record comprises: the device fault list interface unit displays all device faults or repaired data, and the list information comprises: equipment number, equipment address, fault time, maintenance personnel and equipment maintenance state;
the device paper feeding record comprises: the device paper adding list interface unit and the device paper adding detail interface unit, wherein the device paper adding list interface unit displays all paper adding records of the device each time, and the method comprises the following steps: equipment number, equipment address, maintenance personnel, maintenance time, paper type and paper quantity.
4. A management system for an e-government self-service terminal according to claim 1, wherein the event management module comprises: the system comprises an item catalog management list unit, an item adding unit, an item editing unit and an item detail viewing unit, wherein the item catalog management list unit displays item information obtained from a server and comprises the following steps: item name, item number, belonging department name, belonging area name, operator name, item ID, updated latest version number; the adding item unit is used for adding item information which cannot be acquired from the server.
5. The management system for the electronic government affairs self-service terminal according to claim 1, wherein the business management module comprises: a transaction unit, the transaction unit comprising: the system comprises a transaction item list interface unit and a transaction item detail interface unit, wherein the transaction item list interface unit displays transaction item information, and the information is as follows: item name, creation time, transacted user name, identity card, item number, equipment address, inquiry password and item transaction number; the transaction detail interface unit is used for displaying the transaction details.
6. The management system for the electronic government affairs self-service terminal according to claim 1, wherein the report counting module comprises: the business counting unit, the equipment counting unit and the business counting unit count the business volume handled by all the items and calculate the percentage of the business volume handled by all the items; the equipment counting unit counts the business volume handled by all the equipment;
the log management module comprises an Api interface request log management unit and a program crash log unit, wherein the Api interface request log management unit comprises: the system comprises an Api request list interface and an Api request detail interface, wherein the Api request list interface is used for recording interface request information and return information butted with a server, and the system can be checked conveniently when the system is in error;
the program crash log unit includes: the system comprises a program crash list interface unit and a program crash detail interface unit, wherein the program crash list interface unit records log information of error reporting of the front end operation of the self-service terminal.
7. The management system for the e-government self-service terminal according to claim 2, wherein the version management module includes a version management list unit for displaying version records and list information of the self-organizing terminal front-end upgrade, specifically comprising: version number, description, download address; the method also comprises the steps of adding an interface for uploading modified programs;
the user management module comprises: the user management type table, user adding, user editing and authority distributing role management module comprises: a role management list, newly added roles and edited roles;
the menu management module comprises a menu management list, a newly added menu and an editing menu.
8. A method for managing electronic government affairs self-service terminals, which is applied to the management system for electronic government affairs self-service terminals according to claims 1-7, and comprises the following steps:
s1: the user logs in the management system after inputting login information and verifying the login information;
s2: selecting a processing item corresponding module, and finishing corresponding interactive operation according to the system response according to the input information required by a preset interface unit;
s3: and the user logs out of the management system after completing the item operation.
CN202010357654.5A 2020-04-29 2020-04-29 Management system and management method for electronic government affair self-service terminal Pending CN111552536A (en)

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CN112465363A (en) * 2020-12-03 2021-03-09 合肥天源迪科信息技术有限公司 Task management platform and method
CN112506865A (en) * 2020-12-21 2021-03-16 广东天亿马信息产业股份有限公司 File digital management system and method thereof

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Cited By (3)

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Publication number Priority date Publication date Assignee Title
CN112465363A (en) * 2020-12-03 2021-03-09 合肥天源迪科信息技术有限公司 Task management platform and method
CN112465363B (en) * 2020-12-03 2024-04-16 合肥天源迪科信息技术有限公司 Task management platform and method
CN112506865A (en) * 2020-12-21 2021-03-16 广东天亿马信息产业股份有限公司 File digital management system and method thereof

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