CN103957329B - Enterprise phone line management method, management system and server - Google Patents
Enterprise phone line management method, management system and server Download PDFInfo
- Publication number
- CN103957329B CN103957329B CN201410211656.8A CN201410211656A CN103957329B CN 103957329 B CN103957329 B CN 103957329B CN 201410211656 A CN201410211656 A CN 201410211656A CN 103957329 B CN103957329 B CN 103957329B
- Authority
- CN
- China
- Prior art keywords
- telephone line
- information
- telephone
- system information
- physical equipment
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Landscapes
- Telephonic Communication Services (AREA)
Abstract
The invention discloses a kind of enterprise phone line management method, management system and server, described enterprise phone line management method includes: travel through all telephone lines, record all information, and information one the telephone line group of composition being had by every telephone line；Obtain telephone line solicited message, and the type of resolution request message；Type based on solicited message performs the foundation of telephone line, revises, cancel and inquire about output.The invention also discloses a kind of enterprise phone circuit management system using described enterprise phone line management method, and disclose again a kind of server with described enterprise phone circuit management system.The present invention is by collecting the facility information of all hardware equipment constituting whole telephone network, and the system information that these hardware devices are used when constituting telephone network system, it is thus possible to set up based on user request information, cancel and change telephone line, it is achieved the intelligent management of telephone line information.
Description
Technical field
The present invention relates to a kind of enterprise phone line management method, management system and server, the suitableeest
Management method, management system and server for large-scale corporation's telephone line.
Background technology
Current telephone exchange generally concentrates and is arranged in network core machine room, it is simple to resource consolidation and setting
Standby centralized management, for traditional telephone line, it is desirable to from telephone exchange to always joining
Line case to floor distributing cabinet again to the multistage connection of agent phone end, and each call gate from switch to
It is required for a pair three class cables between telephone set to connect, for the enterprise of middle and small scale, has passed through
Some Excel (data processing software of Microsoft) information correspondence tables etc., can meet daily reluctantly
Management and the needs safeguarded, but workload is very big, and also manual operation the most easily makes mistakes.
And for a large scale business enterprise, it will have tens switches, thousands of distributing frames,
Call gates up to ten thousand, several ten thousand line scan pickup coil side contacts, well imagine, management is got up extremely difficult, adds portion
The transfer resettlement of door, personnel's seat adjustment etc. changing factor causes the frequent change of telephone line, if
There is no special management instrument, there is no rational management method, and rely only on traditional manual record management
Method, that will cause, and bulk information is inaccurate, cable is in disorder, telephone exchange port resource is wasted,
The adjustment of telephone line or troubleshooting can consume substantial amounts of human resources etc., can not get effectively managing at all
Reason.
Summary of the invention
The technical problem to be solved in the present invention is the telephone line management workload in order to overcome prior art
Greatly, easily make mistakes etc. defect, it is provided that a kind of enterprise phone line management method, management system and service
Device, by collecting and record the information aggregate of the telephone line of distribution, thus realizes phone in telephone system
The unitized management of circuit.
The present invention solves above-mentioned technical problem by following technical proposals:
The invention provides a kind of enterprise phone line management method, be characterized in, described enterprise phone line
Road management method comprises the following steps:
Travel through all telephone lines, record physical equipment information and the telephone system letter of all of infrastructure device
Breath, and the physical equipment information of the infrastructure device that every telephone line is had and telephone system information group
Become a telephone line group；
Obtain telephone line solicited message, and obtain telephone line foundation from described telephone line solicited message
Request, telephone line change request, telephone line cancel request or telephone line inquiry request；
If request set up by telephone line, carry into execution a plan 1, if telephone line change is asked, the side of execution
Case 2, if request cancelled by telephone line, carries into execution a plan 3, if telephone line inquiry request, performs
Scheme 4, otherwise flow process terminates；
Scheme 1:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
Physical equipment information based on all of infrastructure device recorded and telephone system information judge sieve
The physical equipment information selected and/or the validity of telephone system information, and judging that the physics filtered out sets
When standby information and/or telephone system information are invalid, terminate flow process；
Set based on effective physical equipment information and/or telephone system information and all of basis recorded
Standby physical equipment information and telephone system information, set up telephone line group to be selected；
Successively with each telephone line group to be selected travel through all of telephone line group, and detect the presence of with
During the telephone line group to be selected that any one telephone line group differs, record described telephone line group to be selected
Set up vertical telephone line for telephone line group and based on described telephone line to be selected, then terminate flow process；
Scheme 2:
Original physical facility information and/or original phone system is filtered out from described telephone line solicited message
Information and replacement physics facility information and/or replacement telephone system information；
Physical equipment information based on all of infrastructure device recorded and telephone system information judge to replace
Change physical equipment information and/or replace the validity of telephone system information, and judging that replacing physical equipment believes
When breath and/or replacement telephone system information are invalid, terminate flow process；
Retrieval and described original physical facility information and/or the telephone line of original phone system information matches
Group；
Replace physics facility information with effective and/or replace the telephone system information described telephone line of replacement
Physical equipment information corresponding with described replacement physics facility information and/or replacement telephone system information in group
And/or telephone system information；
Redistribute telephone line based on the telephone line group after replacing, and terminate flow process；
Scheme 3:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
The telephone line group that retrieval is mated with described physical equipment information and/or telephone system information；
Cancel the telephone line corresponding to described telephone line group, and delete described telephone line group, flow process
Terminate；
Scheme 4:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
Retrieve all and described physical equipment information and/or telephone line group that telephone system information mates；
Export the telephone line group of all couplings.
The present invention consists of the facility information of all hardware equipment of whole telephone network, and this collection
The system information that a little hardware devices are used when constituting telephone network system such that it is able to ask based on user
Information is set up, is cancelled and change telephone line.
And the present invention is also by all of telephone line in scanning telephone system, and utilizes that has collected to set
Standby information and system information build the information aggregate of all telephone lines in telephone system.Thus in distribution
During telephone line, it is possible to avoid the conflict of telephone line.Due to telephone line build there may be a plurality of can
Telephone line, the present invention is in order to avoid repeating to set up different telephone lines for a request,
When one-time detection is to the telephone line that can use, just directly carry out follow-up foundation and record telephone line, no
Again other telephone lines built are compared judgement, say, that directly abandon other untreated
The telephone line built.
In this external distribution telephone line, the information aggregate of the telephone line of record distribution, i.e. will be often
After sub-distribution telephone line, record newly assigned telephone line, so that the telephone line energy recorded
Enough telephone lines that updates at any time, the promptness of holding telephone line management, and realize phone in telephone system
The unitized management of circuit, and then it is easy to cancelling and changing of telephone line.
The physical equipment information of the most described infrastructure device and telephone system information refer to electricity
The facility information of the physical hardware devices self arrived used in words circuit and each physical hardware devices
The system information that composition telephone system must possess.Described physical hardware devices is to constitute appointing of telephone system
Meaning hardware, described telephone system can be the system that can carry out voice call arbitrarily.
Heretofore described telephone line group is to constitute the physical hardware devices involved by a telephone line
The set of system information in the telephone system that the facility information of self and telephone line are used.
Additionally due to the present invention utilizes the information aggregate of telephone line to characterize the telephone wire of telephone system
Road, so setting also with physical hardware devices self all of in known telephone system in the present invention
System information and telephone line solicited message in the telephone system that standby information and telephone line are used
The telephone line group to be selected generated, i.e. generates and meets the requirement of telephone line solicited message and telephone system is wanted
The information aggregate of the telephone line asked is to characterize telephone line, and then overlaps or conflict there is telephone line
Etc. situation time, it is only necessary to rebuild the information aggregate of telephone line, it is not necessary to actual set up and survey
Examination telephone line.
Physical equipment information that heretofore described judgement filters out and/or the validity of telephone system information
Refer to that judging whether described physical equipment information and/or telephone system information are included in records all of base
The physical equipment information of plinth equipment and telephone system information, and judge described physical equipment information and/or electricity
Whether the actual data content included in telephone system information is in effective range, when recording all of base
The physical equipment information of plinth equipment and telephone system information do not exist the physical equipment information that filters out and/
Or telephone system information or during beyond effective range, indicate that telephone system be cannot build corresponding with screening
The physical equipment information gone out and/or the telephone line of telephone system information.
And the present invention can utilize existing arbitrary order analysis instrument to realize please from telephone line
Seek the physical equipment information and/or the function of telephone system information filtered out in information, so in the present invention not
In detail its realization is described again.And the present invention judge solicited message for set up information, modification information,
The operation of revocation information or Query Information can use any existing instruction parsing and differentiation means or side
Method, such as, distinguish method or the modes such as different order kinds by the different pieces of information of particular data position.
It is preferred that described physical equipment information include MDF join frame (Main Distribution Frame,
Main frame), IDF joins frame (intermediate distributing frame, intermediate distrubuting frame), attends a banquet
Number, port numbers, straight line join frame, described telephone system information includes PBX port (private branch exchange system end
Mouthful), circuit types, dial authority, extension.
Preferably, described telephone system information also includes branch company, department, circuit types, port type.
Above-mentioned physical equipment information and telephone system information are all designed in telephone network or use is arrived
Hardware equipment information and default information, user can also set it according to actual needs in addition
His information.
It is preferred that by the operation note of the execution in scheme 1, scheme 2, scheme 3 or scheme 4 to one
Journal file.
Present invention also offers a kind of enterprise phone circuit management system, be characterized in, including a basis number
According to management module, series connection data management module and a call log enquiry module, a described enterprise phone line
Road management system uses enterprise phone line management method as above；
Wherein said basic data management module is used for traveling through all telephone lines, records all of basis and sets
Standby physical equipment information and telephone system information；
The physics of the described tandem data management module infrastructure device for every telephone line is had
Facility information and telephone system information one telephone line group of composition；
The physical equipment that described tandem data management module is additionally operable to based on recording all of infrastructure device is believed
Breath and telephone system information judge physical equipment information and/or the validity of telephone system information filtered out；
Described call log enquiry module is used for obtaining telephone line solicited message, and from described telephone line
Solicited message obtain telephone line set up request, telephone line change request, telephone line cancel request or
Telephone line inquiry request；
Described call log enquiry module is additionally operable to filter out physics from described telephone line solicited message and sets
Standby information and/or telephone system information or filter out original physical facility information and/or original phone system
Information and replacement physics facility information and/or replacement telephone system information.
It is preferred that described call log enquiry module is additionally operable to generate and log file.
It is preferred that described enterprise phone circuit management system also includes an authority management module, it is used for as institute
State each access user's allocation of access rights of enterprise phone circuit management system.
The present invention manages different operating personnel by authority management module, comes by the way of authority is distributed
Realize the operation content that different operating personnel are different.Between the most concrete different user, the differentiation of authority can
To use existing authority mode to realize, the present invention the most no longer elaborates.
The present invention has been provided with a kind of server, is characterized in, described server includes enterprise described above
Telephone line management system, an input unit and an output device；
Described output device exports a webpage, and described input unit please by described web retrieval telephone line
Seek information, and transmit to described enterprise phone circuit management system；
Described output device is additionally operable to the telephone line of all couplings in outputting log file and/or scheme 4
Group is to described webpage.
The enterprise phone line management method of the present invention can realize in a web page server, Qi Zhongben
In invention, the function of modules described above can realize in same or multiple softwares and/or hardware.
On the basis of meeting common sense in the field, above-mentioned each optimum condition, can be combined, i.e. get Ben Fa
Bright each preferred embodiments.
The most progressive effect of the present invention is:
The enterprise phone line management method of the present invention, management system and server are whole by collecting composition
The facility information of all hardware equipment of telephone network, and these hardware devices composition telephone network system
Time the system information that used such that it is able to set up based on user request information, cancel and change phone
Circuit.
And the present invention is equipped with relevant typing condition restriction and information checking etc. by the way of webpage
Mode carries out data renewal, can obtain rapidly line related relation, completes circuit and changes.In addition to behaviour
Corresponding control of authority is carried out as personnel, thus the integrality of guarantee information and reliability, it is to avoid resource
Waste, it is achieved the intelligent management of telephone line information.
Accompanying drawing explanation
Fig. 1 is the flow chart of the enterprise phone line management method of embodiments of the invention 1.
Fig. 2 is the telephone line Establishing process figure of embodiments of the invention 1.
Fig. 3 is the telephone line changing process figure of embodiments of the invention 1.
Fig. 4 is that flow chart cancelled by the telephone line of embodiments of the invention 1.
Fig. 5 is the telephone line querying flow figure of embodiments of the invention 1.
Fig. 6 is the structural representation of the server of embodiments of the invention 1.
Detailed description of the invention
Further illustrate the present invention below by the mode of embodiment, but the most therefore limit the present invention to
Among described scope of embodiments.
In prior art described above, the management to telephone line is also dependent on traditional manual record management
Method, that will cause, and bulk information is inaccurate, cable is in disorder, telephone exchange port resource is wasted,
The adjustment of telephone line or troubleshooting can consume substantial amounts of human resources etc., so that telephone line is basic
Can not get effectively managing.Enterprise phone line management method, pipe in the present invention in this context
The mode using similar database is replaced original paper document and electrical form with server by reason system,
And use the mode of webpage to be equipped with relevant typing condition at server to limit and information checking carries out data
Update, such that it is able to obtain rapidly line related relation, complete circuit and change, and at enterprise phone circuit
Management system is equipped with the management module that operating personnel carry out corresponding control of authority, thus guarantee information
Integrality and reliability, it is to avoid the waste of resource, it is achieved the intelligent management of telephone line information.
It is to say, the enterprise phone line management method of the present invention, management system and server are by receiving
Collection constitutes the facility information of all hardware equipment of whole telephone network, and these hardware devices constitute electricity
The system information used during telephone network system such that it is able to set up based on user request information, cancel
With change telephone line.
The present invention is wherein met requirement and the telephone system requirement of telephone line solicited message by generation
The information aggregate of telephone line characterize telephone line, and then overlap or conflict etc. there is telephone line
During situation, it is only necessary to rebuild the information aggregate of telephone line, it is not necessary to actual foundation and test
Telephone line.
Below by following embodiment, the present invention is explained further.
Embodiment 1
As it is shown in figure 1, the server of the present embodiment is realized enterprise phone by the following flow process of execution
Line management, idiographic flow step is as follows:
Step S101, all telephone lines in traversal enterprise phone network, in record enterprise phone network
The physical equipment information of all of infrastructure device and telephone system information.
Wherein physical equipment information described in the present embodiment include that MDF joins frame, IDF joins frame, the number of attending a banquet,
Port numbers.Described telephone system information includes PBX port, circuit types, dials authority, extension number
Code, branch company, department, circuit types, port type.
Described physical equipment information, such as: MDF joins frame, IDF joins frame, the number of attending a banquet, port numbers etc., this
A little data can be after Shi building builds, and confession is undertaken the construction of in design and planning according to building wiring
Answer business after cable wiring manufacture completes, it is possible to determine acquisition clearly.Described telephone system information is such as: PBX
Port, circuit types, dialing authority, extension, these data are typically according to Correlative plan at electricity
Complete defined in telephone system.
Wherein said branch company is used for being characterized in all parts of the country and relates to multiple branch company, generally this train value and be used for
Distinguish region.Described department is used for characterizing this column data in order to record corporate departments information, such as: administrative
Portion, technology department, customer service etc..Described circuit types is used for characterizing this column data in order to distinguish extension set type,
As: office extension set, extension set of attending a banquet.Described port type is used for characterizing in order to represent support phone type,
As: simulation, numeral.Described PBX port defines, for characterizing this data value, the end that each extension set uses
Mouthful, such as: 01A0101,03B0302.Described extension is used for characterizing this data value and defines system
Spendable extension section, such as: 11001～11099.Described authority of dialing is for characterizing in order to define
Each user dials authority, such as: both at home and abroad.Described MDF joins frame and joins frame be positioned at for characterizing this
MDF machine room, is used for connecting simulation extension set board.Described IDF joins frame and joins frame be positioned at MDF for characterizing this
Machine room and each floor IDF machine room, for realizing the interconnection of MDF Yu IDF.The described number of attending a banquet is in order to mark
Know physics station, plan the most in the specific format, such as: 1#1F001.Described port numbers is in order to identify work
The phone information point of position, plans, such as: N-1F-V001 the most in the specific format.Described straight line is joined frame and is used
Access in characterizing supplier's circuit.
Step S102, the physical equipment information of the infrastructure device that every telephone line is had and phone
System information one telephone line group of composition.
Described telephone line group is mainly carried out according to the value in physical equipment information and telephone system information
Corresponding combination, becomes effective data, thus reflects the relevant information of telephone line.The most such as
Information type in telephone line group shown in following table and value.
Step S103, obtains telephone line solicited message, and obtains from described telephone line solicited message
Request set up by telephone line, telephone line change is asked, request cancelled by telephone line or telephone line inquiry
Request.Wherein the present embodiment use existing data message analytic method to come from telephone line solicited message
The middle parsing correspondingly information content, so being the most no longer described in detail.
Step S104, hereafter performs based on the concrete request content obtained from telephone line solicited message
Correspondingly flow process.If wherein request set up by telephone line, perform the telephone line shown in Fig. 2 and set up
Flow process, if telephone line change request, performs the telephone line changing process shown in Fig. 3, if
Request cancelled by telephone line, performs the telephone line shown in Fig. 4 and cancels flow process, if telephone line is looked into
Ask request, perform the telephone line querying flow shown in Fig. 5.
Step S105, by the operation note of execution in step S104 to a journal file.In the present embodiment
No matter perform telephone line foundation, telephone line change, telephone line is cancelled or telephone line is inquired about, all
By the operating process record that performs in journal file, and then the history being easy to review telephone line resource makes
Use situation.For example, it is desired to the history service condition of inquiry extension set 16116, in daily record, i.e. search extension set
Number corresponding item, now can obtain being related to the historical operating data of this extension set.Hereafter user is permissible
Any existing analysis means is used to carry out the analyses and comparison of historical data, such as when clicking certain row data
Can compare with a data before, mark and the most different places, so with red shading
Just can facilitate to inquire about intuitively and have modified those data every time, it is simple to review whole life cycle.
When the enterprise phone line management flow process of the present embodiment needs to set up telephone line, perform in Fig. 2
Described telephone line Establishing process, including following steps:
Step 201, filters out physical equipment information and/or telephone system from described telephone line solicited message
Information.The present embodiment use existing information data analyze method to obtain telephone line solicited message sieve
Select physics facility information and/or telephone system information, so the most no longer describing the mistake of described screening in detail
Journey.
Step S202, it is judged that the physical equipment information filtered out and/or telephone system information are the most effective,
If so, enter step S203, otherwise terminate flow process.The judgement of wherein said validity is based on step
The physical equipment information of all of infrastructure device recorded in S101 and telephone system information are carried out,
And the judgement of validity described in the present embodiment, i.e. in order to realize data check and error-disable function, it is ensured that
The validity of data, described in the physical equipment information that filters out and/or telephone system information be necessary for record
The physical equipment information of all of infrastructure device and the telephone system information data that comprised, and information
Value must be in the range of the legitimate value of physical equipment information and telephone system information.
Step 203, based on effective physical equipment information and/or telephone system information and recorded all
The physical equipment information of infrastructure device and telephone system information, set up telephone line group to be selected.
The present embodiment is by setting up the effective physics facility information included in solicited message and/or phone system
System information, in conjunction with hardware information all of in telephone network and system information, sets up from terminal to terminal
Complete telephone line, such as from telephone exchange to total distributing cabinet to floor distributing cabinet again to agent phone
The complete telephone line of end.
Step 204, travels through all of telephone line group by each telephone line group to be selected successively, and in inspection
When measuring the telephone line group to be selected that first differs with any one telephone line group, treat described in record
Telephone line group is selected to be telephone line group and set up vertical telephone line based on described telephone line to be selected.
Owing to can be connected by a plurality of different telephone path between terminal from terminal, logical in the present embodiment
The problem that first mode of overwriting is avoided repeating to set up telephone line group.
When the enterprise phone line management flow process of the present embodiment needs to change telephone line, perform in Fig. 3
Described telephone line changing process, including following steps:
Step 301, filters out original physical facility information and/or original from described telephone line solicited message
Telephone system information and replacement physics facility information and/or replacement telephone system information.
Due to the change of telephone line to be realized, requested content comprises object and the change of change
Content more, therefore the present embodiment obtains the right of change also with existing information data analytic method
As, i.e. original physical facility information and/or original phone system information, and the content of change, i.e. replace
Physical equipment information and/or replacement telephone system information.
Step 302, it is judged that the replacement physics facility information that filters out and/or whether replace telephone system information
Effectively, if so, enter step S303, otherwise terminate flow process.The judgement of wherein said validity is as above
The physical equipment information of the described all of infrastructure device being again based on having recorded in step S101 and electricity
Telephone system information is carried out, and the content judged is identical with step 202 with mode, the most no longer
Repeat.
Step 303, detection and described original physical facility information and/or original phone system information matches
Telephone line group.Such as in the telephone line group recorded find include original physical facility information and/
Or the telephone line group of original phone system information contents.
Step 304, replaces described with effective replacement physics facility information and/or replacement telephone system information
Physics corresponding with described replacement physics facility information and/or replacement telephone system information in telephone line group
Facility information and/or telephone system information.
Step 305, redistributes telephone line based on the telephone line group after replacing.
When the enterprise phone line management flow process of the present embodiment needs to cancel telephone line, perform in Fig. 4
Flow process cancelled by described telephone line, including following steps:
Step S401, filters out physical equipment information and/or phone system from described telephone line solicited message
System information.The extraction process of wherein said information is identical with the process screening extraction in above-mentioned steps, here
Repeat no more.
Step S402, the telephone wire that detection is mated with described physical equipment information and/or telephone system information
Road group.
Step S403, cancels the telephone line corresponding to described telephone line group, and deletes described phone
Circuit group.
When the enterprise phone line management flow process of the present embodiment needs to inquire about telephone line, perform in Fig. 5
Described telephone line querying flow, including following steps:
Step S501, filters out physical equipment information and/or phone system from described telephone line solicited message
System information.
Step S502, retrieves all and described physical equipment information and/or electricity that telephone system information mates
Words circuit group.
Step S503, exports the telephone line group of all couplings.Wherein the present embodiment can will be remembered
The telephone line group of record is converted into the display data of display data form, or the printing number of printing data format
According to etc. realize the content of the telephone line group to user's output matching.
And owing to physical equipment information and telephone system information include many kinds of parameters data, so this enforcement
The match query mode of example can to use multiple existing match query mode, such as batch data, combination,
Fuzzy query and batch are deleted.
The inquiry mode of the present embodiment is illustrated below in conjunction with above-mentioned match query mode.
Example one: (accurately inquiry)
Need to inquire about MDF and join the extension set data that frame is N-6-3-6-1, using this condition entry as query term
In, system i.e. can be mated and is met the value of this condition and lists.
Example two: (query composition)
Need to inquire about branch company be Shanghai, circuit types be office extension set, port type be simulation, portion
Door is the extension set data of administration department, only need to matching condition the most while of these be inquired about, system
Obtain to meet the value of these conditions and all listing with coupling.
Example three: (fuzzy query)
Need to inquire about all IDF and join in frame the extension set data comprising " S ", only this condition entry need to be made
For in query term, IDF i.e. can be joined frame value and meet the telephone line group of this condition and all list by system.
Example four: (batch query)
Need to inquire about the extension set data that PBX port is 23A1004 and 23A1016, only need to be by these
Part inputs respectively as query term, and the value meeting condition i.e. can all be listed by system.
On the basis of the server of the present embodiment states telephone line management in realization, employ as described below
The hardware configuration of server.
The server of the present embodiment, as shown in Figure 6, including an enterprise phone circuit management system 1,
Input unit 2 and an output device 3.Wherein said output device 3 exports a webpage, and described input fills
Put 2 by described web retrieval telephone line solicited message, and transmit to described enterprise phone line management
System 1.Described output device 3 goes back outputting log file and/or based on telephone line inquiry request so defeated
The telephone line group of all couplings gone out is to described webpage.
The most described enterprise phone circuit management system 1 includes a basic data management module
11, series connection data management module 12, call log enquiry module 13 and an authority management module 14.
Wherein said basic data management module 11 is used for traveling through all telephone lines, records all of base
The physical equipment information of plinth equipment and telephone system information.
It is to say, described basic data management module 11 is used for setting up telephone line each basic data letter
Breath, the raw information of some infrastructure of essential record, these are often referred to set up at related physical facility
The information defined according to planning after one-tenth, and substantially without changing after this information definition.
The thing of the described tandem data management module 12 infrastructure device for every telephone line is had
Reason facility information and telephone system information one telephone line group of composition.
Described tandem data management module 12 is additionally operable to physics based on all of infrastructure device recorded
Facility information and telephone system information judge the physical equipment information that filters out and/or telephone system information
Validity.
That is, described tandem data management module 12 is by the way of series connection basic data is telephone line group
Set up out the detailed use information of each telephone line resource, such as: this line resource affiliated area, number,
Port, join frame, affiliated function, dial authority etc., in order to inquiry in routine work, change and
Safeguard.
Described call log enquiry module 13 is used for obtaining telephone line solicited message, and from described phone
Routing request acquisition of information telephone line sets up request, telephone line change request, telephone line is cancelled please
Ask or telephone line inquiry request.
Described call log enquiry module 13 is additionally operable to filter out physics from described telephone line solicited message
Facility information and/or telephone system information or filter out original physical facility information and/or original phone system
System information and replacement physics facility information and/or replacement telephone system information.The most described call log is inquired about
Module 13 is additionally operable to generate and log file.
So described call log enquiry module 13 is to telephone line resource using information in routine work
Set up, nullify and change operation and carry out record, it is simple to review the history service condition of line resource, simultaneously
The inquiry of different condition can be met.
Described authority management module 14 is used for each access for described enterprise phone circuit management system
Family allocation of access rights.It is to say, authority management module 14 can be with volume to relevant behaviour in the present embodiment
Carrying out each functional module as personnel uses authority be controlled and manage.Operating personnel as only need to divide
Join tandem data management module, thus limit this operating personnel's logging data, to guarantee the validity of data.
Server in the present embodiment is in above-mentioned basic data management module 11, tandem data management module
12, telephone line management is realized on the basis of call log enquiry module 13 and authority management module 14
Flow process.
By the description of the detailed description of the invention of above enterprise phone line management, the skill of this area
Art personnel are it can be understood that can add by software to the enterprise phone line management flow process of the application must
The mode of the general hardware platform needed realizes.Based on such understanding, the technical scheme essence of the application
On the part that in other words prior art contributed can embody with the form of software product, described
Computer software product can be stored in storage medium, such as ROM/RAM (read-only storage/random
Access memory), magnetic disc, CD etc., including some instructions with so that a computer equipment (can
To be personal computer, server, or the network equipment etc.) perform the embodiment of the present application or embodiment
The method described in some part.
The application can be used in numerous general or special purpose computing system environment or configuration.Such as: individual calculus
Machine, server computer, handheld device or portable set, laptop device, multicomputer system,
System based on microprocessor, set top box, programmable consumer-elcetronics devices, network PC (individual's electricity
Brain), minicom, mainframe computer, include the Distributed Calculation ring of any of the above system or equipment
Border etc..
The application can described in the general context of computer executable instructions,
Such as program module.Usually, program module includes performing particular task or realizing specific abstract data class
The routine of type, program, object, assembly, data structure etc..Can also be in a distributed computing environment
Put into practice the application, in these DCEs, by by communication network connected remotely
Reason equipment performs task.In a distributed computing environment, program module may be located at and includes storage device
In interior local and remote computer-readable storage medium.
Although the foregoing describing the detailed description of the invention of the present invention, but those skilled in the art should managing
Solving, these are merely illustrative of, and protection scope of the present invention is defined by the appended claims.This
The technical staff in field, can be to these embodiment party on the premise of without departing substantially from the principle of the present invention and essence
Formula makes various changes or modifications, but these changes and amendment each fall within protection scope of the present invention.
Claims (8)
1. an enterprise phone line management method, it is characterised in that described enterprise phone line management
Method comprises the following steps:
Travel through all telephone lines, record physical equipment information and the telephone system letter of all of infrastructure device
Breath, and the physical equipment information of the infrastructure device that every telephone line is had and telephone system information group
Become a telephone line group；
Obtain telephone line solicited message, and obtain telephone line foundation from described telephone line solicited message
Request, telephone line change request, telephone line cancel request or telephone line inquiry request；
If request set up by telephone line, carry into execution a plan 1, if telephone line change is asked, the side of execution
Case 2, if request cancelled by telephone line, carries into execution a plan 3, if telephone line inquiry request, performs
Scheme 4, otherwise flow process terminates；
Scheme 1:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
Physical equipment information based on all of infrastructure device recorded and telephone system information judge sieve
The physical equipment information selected and/or the validity of telephone system information, and judging that the physics filtered out sets
When standby information and/or telephone system information are invalid, terminate flow process；
Set based on effective physical equipment information and/or telephone system information and all of basis recorded
Standby physical equipment information and telephone system information, set up telephone line group to be selected；
Successively with each telephone line group to be selected travel through all of telephone line group, and detect the presence of with
During the telephone line group to be selected that any one telephone line group is different from, record described telephone line to be selected
Group sets up vertical telephone line for telephone line group and based on described telephone line to be selected, then terminates flow process；
Scheme 2:
Original physical facility information and/or original phone system is filtered out from described telephone line solicited message
Information and replacement physics facility information and/or replacement telephone system information；
Physical equipment information based on all of infrastructure device recorded and telephone system information judge to replace
Change physical equipment information and/or replace the validity of telephone system information, and judging that replacing physical equipment believes
When breath and/or replacement telephone system information are invalid, terminate flow process；
Retrieval and described original physical facility information and/or the telephone line of original phone system information matches
Group；
Replace physics facility information with effective and/or replace the telephone system information described telephone line of replacement
Physical equipment information corresponding with described replacement physics facility information and/or replacement telephone system information in group
And/or telephone system information；
Redistribute telephone line based on the telephone line group after replacing, and terminate flow process；
Scheme 3:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
The telephone line group that retrieval is mated with described physical equipment information and/or telephone system information；
Cancel the telephone line corresponding to described telephone line group, and delete described telephone line group, flow process
Terminate；
Scheme 4:
Physical equipment information and/or telephone system information is filtered out from described telephone line solicited message；
Retrieve all and described physical equipment information and/or telephone line group that telephone system information mates；
Export the telephone line group of all couplings.
2. enterprise phone line management method as claimed in claim 1, it is characterised in that described physics
Facility information includes that MDF joins frame, IDF joins frame, the number of attending a banquet, port numbers, straight line join frame, described electricity
Telephone system information includes PBX port, circuit types, dials authority, extension.
3. enterprise phone line management method as claimed in claim 2, it is characterised in that described phone
System information also includes branch company, department, circuit types, port type.
4. enterprise phone line management method as according to any one of claim 1-3, it is characterised in that
By the operation note of the execution in scheme 1, scheme 2, scheme 3 or scheme 4 to a journal file.
5. an enterprise phone circuit management system, it is characterised in that include a basic data management mould
Block, an a series connection data management module and call log enquiry module, described enterprise phone line management system
System uses the enterprise phone line management method as according to any one of claim 1-4；
Wherein said basic data management module is used for traveling through all telephone lines, records all of basis and sets
Standby physical equipment information and telephone system information；
The physics of the described tandem data management module infrastructure device for every telephone line is had
Facility information and telephone system information one telephone line group of composition；
Described tandem data management module is additionally operable to physics based on all of infrastructure device recorded and sets
Standby information and telephone system information judge having of the physical equipment information filtered out and/or telephone system information
Effect property；
Described call log enquiry module is used for obtaining telephone line solicited message, and from described telephone line
Solicited message obtain telephone line set up request, telephone line change request, telephone line cancel request or
Telephone line inquiry request；
Described call log enquiry module is additionally operable to filter out physics from described telephone line solicited message and sets
Standby information and/or telephone system information or filter out original physical facility information and/or original phone system
Information and replacement physics facility information and/or replacement telephone system information.
6. enterprise phone circuit management system as claimed in claim 5, it is characterised in that described phone
Log query module is additionally operable to generate and log file.
7. enterprise phone circuit management system as described in claim 5 or 6, it is characterised in that described
Enterprise phone circuit management system also includes an authority management module, is used for as described enterprise phone line pipe
Each of reason system accesses user's allocation of access rights.
8. a server, it is characterised in that described server includes as arbitrary in claim 5-7
The described enterprise phone circuit management system of item, an input unit and an output device；
Described output device exports a webpage, and described input unit please by described web retrieval telephone line
Seek information, and transmit to described enterprise phone circuit management system；
Described output device is additionally operable to the telephone line of all couplings in outputting log file and/or scheme 4
Group is to described webpage.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410211656.8A CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410211656.8A CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN103957329A CN103957329A (en) | 2014-07-30 |
| CN103957329B true CN103957329B (en) | 2016-08-24 |
Family
ID=51334551
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410211656.8A Active CN103957329B (en) | 2014-05-19 | 2014-05-19 | Enterprise phone line management method, management system and server |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN103957329B (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107819960B (en) * | 2016-09-14 | 2020-10-30 | 阿里巴巴集团控股有限公司 | Communication method and device |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1208297A (en) * | 1998-07-31 | 1999-02-17 | 深圳市通软电脑技术有限公司 | Dynamic telephone wire distributing device and method |
| CN1885877A (en) * | 2006-06-09 | 2006-12-27 | 杨先超 | Multifunctional information monitoring system for multi telephone line |
| CN102438085A (en) * | 2010-09-29 | 2012-05-02 | 国基电子（上海）有限公司 | Switch and method for same to search extension telephone |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP5111022B2 (en) * | 2007-08-31 | 2012-12-26 | キヤノン株式会社 | Device management apparatus, device management system, device management method, and device management program |
-
2014
- 2014-05-19 CN CN201410211656.8A patent/CN103957329B/en active Active
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1208297A (en) * | 1998-07-31 | 1999-02-17 | 深圳市通软电脑技术有限公司 | Dynamic telephone wire distributing device and method |
| CN1885877A (en) * | 2006-06-09 | 2006-12-27 | 杨先超 | Multifunctional information monitoring system for multi telephone line |
| CN102438085A (en) * | 2010-09-29 | 2012-05-02 | 国基电子（上海）有限公司 | Switch and method for same to search extension telephone |
Also Published As
| Publication number | Publication date |
|---|---|
| CN103957329A (en) | 2014-07-30 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109409678B (en) | Efficient multifunctional technical standard information system applied to power grid | |
| EP2081123A1 (en) | System, method and product for processing utility data | |
| CN111694555B (en) | Service system construction method and device, electronic equipment and storage medium | |
| CN105868914A (en) | Cloud management system and management method of automobile electronic health archive | |
| CN105893593A (en) | Data fusion method | |
| CN105578132A (en) | Belt conveyer remote video maintenance auxiliary diagnosis system | |
| CN103329109A (en) | System and method for monitoring and managing data center resources in real time incorporating manageability subsystem | |
| CN102646224A (en) | Management integrating system of enterprise standardization | |
| CN105356620B (en) | Electric energy quality monitoring system | |
| CN105574640A (en) | Method for constructing unified and comprehensive management platform of application | |
| CN107845043A (en) | A kind of method of estate management, system, equipment and computer-readable recording medium | |
| CN107944732A (en) | A kind of science and technology item consultative service system based on internet | |
| CN107146154A (en) | A kind of method and device of data management | |
| CN110880077B (en) | Enterprise intelligent consultation cloud platform | |
| CN112330299A (en) | Business process management method, device, equipment and storage medium | |
| CN103578064A (en) | Department management system of hospital equipment department | |
| Zhang et al. | Industrial Internet Platform (IIP) enabled Smart Product Lifecycle-Service System (SPLSS) for manufacturing model transformation: From an industrial practice survey | |
| CN103957329B (en) | Enterprise phone line management method, management system and server | |
| CN112084152B (en) | Full life cycle management system of electronic measuring instrument | |
| CN103078399B (en) | Intelligent component platform | |
| CN102646119B (en) | Method for realizing integration of standardized system and information system | |
| CN103281202A (en) | System of browser/server architecture and front-end presentation method of system | |
| KR100956142B1 (en) | System and method for managing intellectual property based on indicated diagram type | |
| US8984004B2 (en) | Information collecting system | |
| CN101571935A (en) | Method, device and system for realizing intelligent traffic unified office platform |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C41 | Transfer of patent application or patent right or utility model | ||
| TA01 | Transfer of patent application right |
Effective date of registration: 20160201 Address after: 200335 Shanghai city Changning District Admiralty Road No. 968 Building No. 16 10 floor Applicant after: SHANGHAI XIECHENG BUSINESS CO., LTD. Address before: 200335 Shanghai City, Changning District Fuquan Road No. 99, Ctrip network technology building Applicant before: Ctrip computer technology (Shanghai) Co., Ltd. |
|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant |