CN103955806A - Enterprise information monitoring system and method thereof - Google Patents
Enterprise information monitoring system and method thereof Download PDFInfo
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- CN103955806A CN103955806A CN201410215942.1A CN201410215942A CN103955806A CN 103955806 A CN103955806 A CN 103955806A CN 201410215942 A CN201410215942 A CN 201410215942A CN 103955806 A CN103955806 A CN 103955806A
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- 238000000034 method Methods 0.000 title claims abstract description 37
- 238000012544 monitoring process Methods 0.000 title abstract 2
- 230000010365 information processing Effects 0.000 abstract 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
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Abstract
The invention discloses an enterprise information monitoring system and a method thereof, comprising an identification module for judging whether information to be processed is client message information, client order information or information type which does not need to be processed; a client module for receiving and processing the left message information of the client; a business module for receiving and processing the customer order information; the system summarizing module is used for summarizing and displaying processed customer message information, customer order information and information which does not need to be processed, automatically classifies the information to be processed and pushes the information to different departments for processing, the information processing efficiency of an enterprise is effectively improved, the processed information is displayed on a summarizing interface of an APP, and an enterprise manager can supervise the working condition of enterprise personnel.
Description
[technical field]
The present invention relates to a kind of company information supervisory system and method thereof.
[background technology]
At present, there is following shortcoming in Enterprise Informatization system:
One, the data of enterprise are dispersed in different information systems, and need to log in different information and check, information system complicated operation, company manager is not easy to remove to obtain operation data by each information system.
Its two, Enterprise Informatization system requires strong data (as client's message, order etc.) not grasp in time follow-up to timeliness, time lag, easily causes enterprises' loss.
They are three years old, Enterprise Informatization system operation situation is failed quantitative management, centralized management, and operational effect is not directly perceived, and company manager is the operation situation of Information system accurately, cannot effectively the follow up work of enterprise staff, company manager cannot effectively supervise the working condition of enterprise personnel.
[summary of the invention]
The present invention has overcome the deficiency of above-mentioned technology, a kind of company information supervisory system and method thereof are provided, carry out automatic classification and be pushed to different departments processing by treating process information, effectively improve the efficiency of business processes information, and information after treatment is shown at the interface of gathering of APP, be more conducive to company manager the working condition of enterprise personnel is exercised supervision.
For achieving the above object, the present invention has adopted following technical proposal:
A kind of company information supervisory system, including for differentiating pending information is leave a message information, customer order information or without the identification module that carries out process information type of client;
Be useful on and receive and process the leave a message Client Model of information of client;
Be useful on the business module that receives and process customer order information;
Be useful on leave a message information, customer order information and gather the system summarizing module of demonstration without process information to client after treatment.
Described Client Model is connected with smart electronics module.
Described business module is connected with smart electronics module.
A kind of company information method for supervising, is characterized in that:
A, identification module are differentiated pending information for client leave a message information, customer order information or without carrying out process information type, and by client leave a message information pushing to Client Model, by customer order information pushing to business module, will push to system summarizing module without process information and show;
B, Client Model receive the information of leaving a message from the client of identification module, and are sent in the smart electronics module being connected with Client Model, wait for the personnel of Customer Service Department processing;
C, business module receive the customer order information from identification module, and are sent in the smart electronics module being connected with business module, and the personnel of latency services portion process;
D, system summarizing module receive respectively from identification module without process information, client after treatment leave a message information, customer order information after treatment, it is sorted out and is shown.
The invention has the beneficial effects as follows:
1, data centralization of the present invention is shown, does not need to log in different systems and checks, simple to operate, and can check by mobile phone, has met the demand of handling official business whenever and wherever possible.
2, the present invention requires strong data (as client's message information, sequence information etc.) immediately to grasp to timeliness, and data can push to the processing of following up of each department immediately.
3, the present invention is by showing gathering interface information after treatment, and can embody intuitively the working condition of enterprise staff, the more effective working condition to enterprise personnel of company manager exercises supervision.
[brief description of the drawings]
Fig. 1 is schematic flow sheet of the present invention.
[embodiment]
Be described in further detail below in conjunction with accompanying drawing and embodiments of the present invention:
A kind of company information supervisory system, including for differentiating pending information is leave a message information, customer order information or without the identification module that carries out process information type of client; Be useful on and receive and process the leave a message Client Model of information of client; Be useful on the business module that receives and process customer order information; Be useful on leave a message information, customer order information and gather the system summarizing module of demonstration without process information to client after treatment.
Described Client Model is connected with smart electronics module.
Described business module is connected with smart electronics module.
A kind of company information method for supervising, its step is as follows:
Step 1, identification module are differentiated pending information for client leave a message information, customer order information or without carrying out process information type, and by client leave a message information pushing to Client Model, by customer order information pushing to business module, will push to system summarizing module without process information and show;
Step 2, Client Model receive the information of leaving a message from the client of identification module, and are sent in the smart electronics module being connected with Client Model, wait for the personnel of Customer Service Department processing;
Step 3, business module receive the customer order information from identification module, and are sent in the smart electronics module being connected with business module, and the personnel of latency services portion process;
Step 4, system summarizing module receive respectively from identification module without process information, client after treatment leave a message information, customer order information after treatment, it is sorted out and is shown.
Wherein, described smart electronics module is smart mobile phone or panel computer.
As shown in Figure 1, in the time that this information system is received pending information, can treat process information automatically identifies and classifies, if when pending information is left a message information for client, system is stored pending information pushing to Client Model, and client's message information is sent in the mobile phone being connected with Client Model, wait for the staff's of customer department processing; If when pending information is customer order information, system is stored pending information pushing to business module, and customer order information is sent in the mobile phone being connected with business module to the staff's of latency services portion processing; If pending information be without process information time, system directly pushes to pending information in system summarizing module and shows etc., this information system to different data centralizations in same information system, the mobile phone that is issued to each department personnel after classification is medium pending, has saved different data demands and has logged on the troublesome operation that different system is processed.
When pending information pushed to each department personnel's mobile phone, this information system is in waiting for the information feedback of processed information, when system receives after processed information, system shows information pushing after treatment to system summarizing module, otherwise system is always processed in waiting status direct information.Therefore, company manager recognizes the treatment situation of various information and enterprise work personnel's job schedule system summarizing module is more clear.
Both this information system can log on webpage by desktop computer and checked, also can check by the smart electronics product that this information system APP program is installed.Therefore, having realized user can process information whenever and wherever possible; Meanwhile, also realized company manager and also can recognize the function situation of enterprise whenever and wherever possible.
Claims (4)
1. a company information supervisory system, is characterized in that:
Including for differentiating pending information is leave a message information, customer order information or without the identification module that carries out process information type of client;
Be useful on and receive and process the leave a message Client Model of information of client;
Be useful on the business module that receives and process customer order information;
Be useful on leave a message information, customer order information and gather the system summarizing module of demonstration without process information to client after treatment.
2. a kind of company information supervisory system according to claim 1, is characterized in that: described Client Model is connected with smart electronics module.
3. a kind of company information supervisory system according to claim 1, is characterized in that: described business module is connected with smart electronics module.
4. a company information method for supervising, is characterized in that:
A, identification module are differentiated pending information for client leave a message information, customer order information or without carrying out process information type, and by client leave a message information pushing to Client Model, by customer order information pushing to business module, will push to system summarizing module without process information and show;
B, Client Model receive the information of leaving a message from the client of identification module, and are sent in the smart electronics module being connected with Client Model, wait for the personnel of Customer Service Department processing;
C, business module receive the customer order information from identification module, and are sent in the smart electronics module being connected with business module, and the personnel of latency services portion process;
D, system summarizing module receive respectively from identification module without process information, client after treatment leave a message information, customer order information after treatment, it is sorted out and is shown.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410215942.1A CN103955806A (en) | 2014-05-21 | 2014-05-21 | Enterprise information monitoring system and method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410215942.1A CN103955806A (en) | 2014-05-21 | 2014-05-21 | Enterprise information monitoring system and method thereof |
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| CN103955806A true CN103955806A (en) | 2014-07-30 |
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| CN201410215942.1A Pending CN103955806A (en) | 2014-05-21 | 2014-05-21 | Enterprise information monitoring system and method thereof |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104992264A (en) * | 2015-06-01 | 2015-10-21 | 康玉龙 | Enterprise operation condition real time monitoring system |
| CN107800761A (en) * | 2017-09-04 | 2018-03-13 | 武汉票据交易中心有限公司 | Client dynamic refresh method and system in a kind of bill business |
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| CN101763565A (en) * | 2008-09-09 | 2010-06-30 | 北京正辰科技发展有限责任公司 | Industrial and commercial bureau food safety supervisory system |
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| CN103606123A (en) * | 2013-12-06 | 2014-02-26 | 因为科技无锡有限公司 | Community service terminal and community service system |
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2014
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| CN1368700A (en) * | 2001-02-01 | 2002-09-11 | 能得国际资讯网路股份有限公司 | System for imtegrating order form processing flow of electronic commerce |
| US20050222931A1 (en) * | 2003-08-27 | 2005-10-06 | Ascential Software Corporation | Real time data integration services for financial information data integration |
| CN101763565A (en) * | 2008-09-09 | 2010-06-30 | 北京正辰科技发展有限责任公司 | Industrial and commercial bureau food safety supervisory system |
| CN102999803A (en) * | 2012-10-22 | 2013-03-27 | 王新颖 | Corporate customer management method |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104992264A (en) * | 2015-06-01 | 2015-10-21 | 康玉龙 | Enterprise operation condition real time monitoring system |
| CN107800761A (en) * | 2017-09-04 | 2018-03-13 | 武汉票据交易中心有限公司 | Client dynamic refresh method and system in a kind of bill business |
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Application publication date: 20140730 |