CN103731479A - Alarm receiving and responding method and system - Google Patents
Alarm receiving and responding method and system Download PDFInfo
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- CN103731479A CN103731479A CN201310692635.8A CN201310692635A CN103731479A CN 103731479 A CN103731479 A CN 103731479A CN 201310692635 A CN201310692635 A CN 201310692635A CN 103731479 A CN103731479 A CN 103731479A
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Abstract
The invention discloses an alarm receiving and responding method and system. The system comprises a gateway server (1) with redundant design, a communication server (2), an alarm situation processing terminal (3), an application server (4), a database server (5) and an alarm responding center (6). The gateway server (1) is used for obtaining all sorts of alarm information input by external systems. The communication server (2) is used for determining the alarm situation processing terminal (3) which is used for processing all sorts of alarm information and transmitting the alarm information to the alarm situation processing terminal (3). The alarm situation processing terminal (3) is used for processing the alarm information, generating an alarm incident and uploading the alarm incident to the database server (5). The alarm situation processing terminal (3) is further used for forwarding the alarm incident to the alarm responding center (6) through the communication server (2). The alarm responding center (6) is used for deploying and executing the corresponding alarm responding operation according to the received alarm incident.
Description
Technical field
The present invention relates to technical field of security and protection, more particularly, relate to a kind of alarm information processing method and adopt the alarm and command system of this alarm information processing method.
Background technology
At present, the government department such as public security organ, fire-fighting has all been equipped with warning system.But there is many defects in existing warning system.First, existing warning system only supporting telephone is reported to the police, and user's warning approach is single; Secondly, the quantity of the terminal of receiving a crime report in warning system is changeless, and the amount of receiving a crime report is constantly to change.When alarm receiving system faces the less amount of receiving a crime report, the quantity of the terminal of receiving a crime report occurs superfluous, and the part person of receiving a crime report will be in operating state leisurely.When alarm receiving system faces the warning of blowout formula, the quantity wretched insufficiency of the terminal of receiving a crime report, causes all persons of receiving a crime report under warning system all tired in receiving a crime report; Again secondly, lack interlock between all departments of existing warning system, alert is shared not in time, alert processing procedure length consuming time, and responding efficiency is very low.Alarm people often can't wait suing and labouring of responding personnel, has just taked various extreme methods to save oneself before responding personnel rush for rescue site.In addition, the stability of existing warning system is often poor, once certain critical component breaks down in warning system, whole warning system is by paralyzed state.How to develop that a kind of resource utilization ratio is high, good stability and high the connecing of the responding efficiency method and system of dealing with emergencies and dangerous situations become problem demanding prompt solution.
Summary of the invention
The technical problem to be solved in the present invention is, for the above-mentioned defect of prior art, provide that a kind of resource utilization ratio is high, good stability and execution efficiency high connect the method and system of dealing with emergencies and dangerous situations.
The technical solution adopted for the present invention to solve the technical problems is: structure one connects the method for dealing with emergencies and dangerous situations, and described method comprises the steps:
S1) by gateway server, receive the warning message from external system, and the warning message obtaining is sent to the communication server;
S2) by the communication server, be identified for processing the alert processing terminal of described warning message, and described warning message is sent to described alert processing terminal;
S3) by described alert processing terminal, process described warning message, generate corresponding alert event;
S4) described alert event is uploaded to database server by application server and preserve, and described alert event is passed back to the described communication server, described alert event is forwarded to by the described communication server to the responding center of appointment.
Connect in the method for dealing with emergencies and dangerous situations the present invention is above-mentioned, also comprise the steps:
S0), before described step S1, networked in responding center and the communication server, so that the alert event broadcast service being provided by the communication server to be provided.
Connect in the method for dealing with emergencies and dangerous situations the present invention is above-mentioned, described method also comprises the steps: S23) between described step S2 and described step S3, described warning message is shown in to the display screen of all alert processing terminals with bullet screen form.
Connect in the method for dealing with emergencies and dangerous situations the present invention is above-mentioned, described step S4 also comprises: by described alert processing terminal, described alert event is uploaded to application server and carry out buffer memory, further the alert event of this buffer memory is submitted to database server by described application server.
Connect in the method for dealing with emergencies and dangerous situations the present invention is above-mentioned, described step S4 also comprises: first by the nearest responding center of scene of alert event described in described alert processing terminal judging distance, by the described communication server (2), described alert event is forwarded to described responding center again, by described responding center, according to described alert event, disposes and carry out corresponding responding and operate.
The present invention also constructs a kind of alarm and command system, and described system comprises the gateway server, the communication server, alert processing terminal, application server, database server and the responding center that adopt Redundancy Design;
Described gateway server, for communicating between alarm and command system and external system, obtains the warning message of being inputted by external system;
The described communication server, for receiving the warning message of described gateway server, is identified for processing the alert processing terminal of described warning message, and described warning message is sent to described alert processing terminal;
Described alert processing terminal is used for receiving described warning message, and described warning message is processed to generate corresponding alert event, and the alert event of generation is sent to described application server;
Described application server is for the alert event receiving and temporary described warning processing terminal generates, and this temporary alert event is submitted to described database server preserves;
Described alert processing terminal is also for passing back to the described communication server by described alert event;
The described communication server is also for being forwarded to the alert event of described alert processing terminal passback at the responding center of appointment;
Described responding center is used for receiving described alert event, and disposes and carry out corresponding responding operation according to described alert event.
In the above-mentioned alarm and command system of the present invention, described system also comprises that data are synchronizeed and exchanges data for carrying out with described database server, and for carrying out the data exchange service device of exchanges data with external system.
In the above-mentioned alarm and command system of the present invention, the input quantity of the each assembly of described internal system is dynamically adjusted with the variation of the traffic carrying capacity of receiving a crime report of described gateway server.
In the above-mentioned alarm and command system of the present invention, described application server is also when receiving the alert event call instruction of described alert processing terminal, described database server is conducted interviews, to obtain the alert event of described database server stores, and the alert event obtaining is passed back to described alert processing terminal.
In the above-mentioned alarm and command system of the present invention, the each assembly of described internal system all adopts unified interface and plug-in type design.
Implement the present invention and connect the method and system of dealing with emergencies and dangerous situations, there is following beneficial effect:
(1) the each intraware of alarm and command system of the present invention has all adopted Redundancy Design, and system has higher stability, safety and reliability.In the running of alarm and command system of the present invention, the machine accident even if a part of assembly is delayed, alarm and command system of the present invention still can normally be worked;
(2) the each intraware of alarm and command system of the present invention has adopted unified interface and uniform protocol, and the compatibility of system is strong.When adopting different external systems, only need docking port gateway to modify.Because each assembly all adopts plug-in type design, the replacing of assembly, expansion and maintenance also more for convenience, therefore alarm and command system of the present invention can overcome performance bottleneck and fault of construction by extension element;
(3) alarm and command system of the present invention can be realized the exchanges data between the data of internal system synchronous and exchanges data and internal system and external system by data exchange service device.Alarm and command system of the present invention is supported inquiry and the download service of alert event.User can be inquired about and download the alert event of alarm and command system storage of the present invention by external system.In the present invention, respectively the personnel of receiving a crime report can use alert processing terminal by application server, inquire about and downloading data storehouse server in alert event;
(4) alarm and command system of the present invention has been integrated telephone call, SMS alarm and network alarming function simultaneously, for user provides multiple warning approach, is very easy to user's alarm operation;
(5), in alarm and command system of the present invention, alert processing terminal can come the nearest responding center of judging distance relief address according to the warning message receiving, and by the communication server, alert event is forwarded to this responding center.Under alarm and command system of the present invention auxiliary, the rescue personnel at responding center can arrive in rescue site warning personnel are implemented to rescue connecing after case the very first time.Therefore alarm and command system of the present invention has greatly improved responding efficiency, for the valuable time has been won in rescue work;
(6) alarm and command system of the present invention can dynamically be adjusted the unlatching quantity of the each assembly of system according to the variation of the traffic carrying capacity of receiving a crime report of gateway server, with this, improves the treatment effeciency of system resource utilization efficiency and alert event.
Accompanying drawing explanation
Below in conjunction with drawings and Examples, the invention will be further described, in accompanying drawing:
Fig. 1 is the structured flowchart of the alarm and command system that provides of preferred embodiment of the present invention;
Fig. 2 is the structured flowchart of the communication server of the alarm and command system shown in Fig. 1;
Fig. 3 is the structured flowchart of the alert processing terminal of the alarm and command system shown in Fig. 1;
Fig. 4 is the flow chart that connects the method for dealing with emergencies and dangerous situations that preferred embodiments of the present invention provides.
Embodiment
In order to make object of the present invention clearer, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein, only in order to explain the present invention, is not intended to limit the present invention.
As shown in Figure 1, alarm and command system of the present invention comprise gateway server 1, the communication server 2 being electrically connected with gateway server 1, the alert processing terminal 3 being electrically connected with this communication server 2, the application server 4 being electrically connected with this alert processing terminal 3, the database server 5 that is electrically connected with this application server 4.This system also comprises the responding center 6 being electrically connected with the communication server 2 and the data exchange service device 7 being electrically connected respectively with application server 4 and database server 5.The said modules that alarm and command system of the present invention comprises has all adopted Redundancy Design, to improve stability and the fail safe of system.
Wherein, gateway server 1 is for communicate, obtain the warning message of being inputted by external system between internal system and external system, and warning message is sent to the communication server 2.The communication server 2, for receiving warning message, is determined the alert processing terminal 3 corresponding with this warning message, and the warning message of reception is sent to this alert processing terminal 3.Alert processing terminal 3, for determining relief address according to the warning message receiving, generates the alert event that comprises relief address, and this alert event is sent to application server 4 and passes back to the communication server 2.The alert event that application server 4 can generate alert processing terminal 3 is kept in, and maybe temporary alert event is uploaded to database server 5 and preserves, so that alarm and command system staff of the present invention carries out centralized stores and management to alert event.The alert event that this communication server 2 also generates for receiving alert processing terminal 3, and alert event is forwarded to the distance nearest responding center 6 of above-mentioned relief address.Responding center 7 is for disposing and carry out responding operation according to the alert event receiving and in conjunction with actual conditions.The alert event that this application server 4 also sends by alert processing terminal 3 for operation response personnel is consulted request, and database server 5 is conducted interviews, and to search and to obtain relevant alert event, and the alert event obtaining is passed back to alert processing terminal 3.Data exchange service device 7 for carrying out with database server 5, synchronize and exchanges data by data, and for carrying out exchanges data with external system.Alarm and command system of the present invention adopts data exchange service device 3 not only to improve further the storage security of database server 5, avoided the generation of the loss of data phenomenon of alert event, external system also can be inquired about and download the alert event of system storage of the present invention by data exchange service device 3.
In alarm and command system of the present invention, the unlatching quantity of alert processing terminal 3 and the communication server 2 can be done dynamically to adjust with the traffic carrying capacity of receiving a crime report of gateway server 1.As the traffic carrying capacity of receiving a crime report of gateway server 1 significantly declines, system of the present invention receive a crime report processing terminal 3 and the communication server 2 of closed portion automatically, to save system resource.As blowout formula appears in the traffic carrying capacity of receiving a crime report of gateway server 1, increase, system of the present invention can be opened a part receive a crime report processing terminal 3 and the communication server 2 automatically, to alleviate the staff's that receives a crime report workload.Be that system of the present invention can suitably be adjusted the operation of the each assembly of system according to the variation of the traffic carrying capacity of receiving a crime report, to make full use of system resource.
As shown in Figure 2, the communication server 2 comprise first signal receiving element 8, a CPU9 who is electrically connected with first signal receiving element 8 and the first signal transmitting element 10 being electrically connected with a CPU9.First signal receiving element 8 is for receiving the warning message being sent by gateway server 1.The one CPU9 is identified for processing the alert processing terminal 3 of this warning message for the warning message receiving according to first signal receiving element 8, and by first signal transmitting element 18, this warning message is sent to this alert processing terminal 3.
This gateway server 1 comprises cti server, short message server and the webserver.If above-mentioned warning message is telephone call information, the alert processing terminal 3 that this alert processing terminal 3 distributes according to automatic call allocation rule for the telephone exchange being electrically connected with this gateway server 1.This gateway server 1 comprises with first cti server (The First Computer Telephone Integration Server) of telephone exchange mechatronics and by peripheral interface, is connected to second cti server (The Second Computer Telephone Integration Server) of telecommunication server.This first cti server is used for obtaining the telephone call information (being mainly telephone number) of telephone exchange, and this telephone call information is sent to the communication server 2.This second cti server is for the control command of received communication server 2 when the communication server 2 is received telephone call information, by peripheral interface, telecommunication server is conducted interviews, to obtain the userspersonal information corresponding with above-mentioned telephone call information (comprising user's better address information, address name and user's head portrait) of telecommunication server storage, and the user profile getting is sent to the communication server 2.If above-mentioned warning message is SMS alarm information or network alarming information, the alert processing terminal 3 that is specifically designed to processing SMS alarm information or network alarming information that this alert processing terminal 3 is alarm and command system of the present invention.Wherein, this first signal receiving element 8 and first signal transmitting element 10 can be existing server network interface cards, and a CPU9 can be existing server CPU.
As shown in Figure 3, in system of the present invention, each alert processing terminal 3 all mates a communication device, and alert processing terminal 3 is connected by RJ45 interface with communication device.Alert processing terminal 3 comprises secondary signal receiving element 11, the 2nd CPU12 being electrically connected with this secondary signal receiving element 11 and memory cell 13, secondary signal transmitting element 14 and the display screen 15 being electrically connected respectively with the 2nd CPU12.Secondary signal receiving element 11 is for receiving the warning message being sent by the communication server 2.Display screen 15 is for display alarm information.The 2nd CPU12 determines relief address for the warning message receiving according to secondary signal receiving element 11, and generates corresponding alert event in conjunction with warning message content.The alert event that memory cell 13 generates for storing the 2nd CPU12.The 2nd CPU12 is also for sending to application server 4 and the communication server 2 by the alert event of generation by secondary signal transmitting element 14.Wherein, this alert processing terminal 3 can be existing desktop computer or portable computer, and this communication device can be the existing landline telephone that connects computer by telephone line interface.
Below will be take preferred embodiments of the present invention as example, connecing of the alarm and command system of the present invention flow process of dealing with emergencies and dangerous situations is described further:
In step S100, system operators sets in advance alarm and command system of the present invention, distributes and is specifically designed to the alert processing terminal of processing SMS alarm information, and be specifically designed to the alert processing terminal of processing network alarming information.Operating personnel also network responding center 6 and the communication server 2, and the warning message broadcast service being provided by the communication server 2 is provided, and improve the responding efficiency at responding center 6.
In step S200, gateway server 1 receives the various warning messages (comprising telephone call, SMS alarm information and network alarming information) of being inputted by external system, and this warning message is sent to the communication server 2.
In step S300, the communication server 2 receives warning message by first signal receiving element 8, is identified for processing the alert processing terminal 3 of this warning message, and this warning message is sent to this alert processing terminal 3.
In step S400, alert processing terminal 3 is received warning message by secondary signal receiving element 11, according to warning message content, determine relief address, and generate corresponding alert event, and the alert event of generation is sent to application server 4 keep in, and further by this application server 4, this alert event is uploaded to database server 5 and preserve.This warning message is shown on the display screen 15 of all alert processing terminals 3 with bullet screen form.If type of alarm is telephone call, alarm terminal 3 establishes call connection by communication device 15 and telephone call calling party, and dialog context is recorded, and generates telephone call event according to recording substance.
In step S500, alert processing terminal 3 is determined the responding center 6 nearest apart from relief address, and the alert event that is stored in memory cell 13 is sent to the communication server 2.
In step S600, the communication server 2 receives alert event by first signal receiving element 8, and alert event is forwarded to the specified responding center 6(of alert processing terminal 3 is the nearest responding center of distance alarm event relief address).The alert event that responding center 6 bases receive, and rationally dispose responding scheme in conjunction with actual conditions, according to deployment scheme, carry out responding operation, make rescue personnel rush for rescue site in the very first time warning personnel are implemented to rescue.Alarm and command system of the present invention can improve responding efficiency widely, for rescue work tries to gain time precious to one.
The present invention connects the method and system of dealing with emergencies and dangerous situations and has following beneficial effect:
The each intraware of alarm and command system of the present invention has all adopted Redundancy Design, and system has higher stability, safety and reliability.In the running of alarm and command system of the present invention, the machine accident even if part assembly is delayed, alarm and command system of the present invention still can normally be worked.
The each intraware of alarm and command system of the present invention has adopted unified interface and uniform protocol, and the compatibility of system is strong.When adopting different external systems, only need docking port gateway to modify.Because each assembly all adopts plug-in type design, also more for convenience, alarm and command system of the present invention can overcome performance bottleneck and fault of construction by the mode of extension element for replacing, expansion, deployment and the maintenance of assembly.
Alarm and command system of the present invention can be realized the exchanges data between the data of internal system synchronous and exchanges data and internal system and external system by data exchange service device.Alarm and command system of the present invention is supported inquiry and the download service of alert event.User can be inquired about and download the alert event of alarm and command system storage of the present invention by external system.In the present invention, respectively the personnel of receiving a crime report can use alert processing terminal by application server, inquire about and downloading data storehouse server in alert event.
Alarm and command system of the present invention has been integrated telephone call, SMS alarm and network alarming function simultaneously, for user provides multiple warning approach, is very easy to user's alarm operation.
In alarm and command system of the present invention, alert processing terminal can come the nearest responding center of judging distance relief address according to the warning message receiving, and by the communication server, alert event is forwarded to this responding center.Under alarm and command system of the present invention auxiliary, the rescue personnel at responding center can arrive in rescue site warning personnel are implemented to rescue connecing after case the very first time.Therefore alarm and command system of the present invention has greatly improved responding efficiency, for the valuable time has been won in rescue work.
Alarm and command system of the present invention can dynamically be adjusted the unlatching quantity of the each assembly of system according to the variation of the traffic carrying capacity of receiving a crime report of gateway server, with this, improves the treatment effeciency of system resource utilization efficiency and alert event.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any modifications of doing within the spirit and principles in the present invention, be equal to and replace and improvement etc., within all should being included in protection scope of the present invention.
Claims (10)
1. connect the method for dealing with emergencies and dangerous situations, it is characterized in that, described method comprises the steps:
S1) by gateway server, receive the warning message from external system, and the warning message obtaining is sent to the communication server (2);
S2) by the communication server, be identified for processing the alert processing terminal (3) of described warning message, and described warning message is sent to described alert processing terminal (3);
S3) by described alert processing terminal (3), process described warning message, generate corresponding alert event;
S4) described alert event being uploaded to database server (5) by application server (4) preserves, and described alert event is passed back to the described communication server (2), described alert event is forwarded to by the described communication server (2) to the responding center (6) of appointment.
2. the method for dealing with emergencies and dangerous situations that connects according to claim 1, is characterized in that, also comprises the steps:
S0), before described step S1, responding center (6) and the communication server (2) are networked, so that the alert event broadcast service being provided by the communication server (2) to be provided.
3. the method for dealing with emergencies and dangerous situations that connects according to claim 1, it is characterized in that, described method also comprises the steps: S23) between described step S2 and described step S3, described warning message is shown in to the display screen (15) of all alert processing terminals (3) with bullet screen form.
4. the method for dealing with emergencies and dangerous situations that connects according to claim 1, it is characterized in that, described step S4 also comprises: by described alert processing terminal (3), described alert event is uploaded to application server (4) and carry out buffer memory, further the alert event of this buffer memory is submitted to database server (5) by described application server (4).
5. the method for dealing with emergencies and dangerous situations that connects according to claim 1, it is characterized in that, described step S4 also comprises: first by the nearest responding center (6) of scene of alert event described in described alert processing terminal (3) judging distance, by the described communication server (2), described alert event is forwarded to described responding center (6) again, by described responding center (6), according to described alert event, disposes and carry out corresponding responding and operate.
6. an alarm and command system, is characterized in that, described system comprises the gateway server (1), the communication server (2), alert processing terminal (3), application server (4), database server (5) and responding center (6) that adopt Redundancy Design;
Described gateway server (1) for communicating, obtain the warning message of being inputted by external system between alarm and command system and external system;
The described communication server (2), for receiving the warning message of described gateway server (1), is identified for processing the alert processing terminal (3) of described warning message, and described warning message is sent to described alert processing terminal (3);
Described alert processing terminal (3), for receiving described warning message, processes to generate corresponding alert event to described warning message, and the alert event of generation is sent to described application server (4);
Described application server (4) is for the alert event receiving and temporary described warning processing terminal (3) generates, and this temporary alert event is submitted to described database server (5) preserves;
Described alert processing terminal (3) is also for passing back to described alert event the described communication server (2);
The described communication server (2) is also for being forwarded to the alert event of described alert processing terminal (3) passback at the responding center (6) of appointment;
Described responding center (6) is for receiving described alert event, and disposes and carry out corresponding responding operation according to described alert event.
7. alarm and command system according to claim 6, it is characterized in that, described system also comprises that data are synchronizeed and exchanges data for carrying out with described database server (5), and for carrying out the data exchange service device (7) of exchanges data with external system.
8. alarm and command system according to claim 6, is characterized in that, the input quantity of the each assembly of described internal system is dynamically adjusted with the variation of the traffic carrying capacity of receiving a crime report of described gateway server (1).
9. alarm and command system according to claim 6, it is characterized in that, described application server (4) is also when receiving the alert event call instruction of described alert processing terminal (3), described database server (5) is conducted interviews, to obtain the alert event of described database server (5) storage, and the alert event obtaining is passed back to described alert processing terminal (3).
10. alarm and command system according to claim 6, is characterized in that, the each assembly of described internal system all adopts unified interface and plug-in type design.
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| CN105812599A (en) * | 2014-12-29 | 2016-07-27 | 浙江大华技术股份有限公司 | Alarming information reporting and processing method and device thereof |
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| CN107220253A (en) * | 2016-03-22 | 2017-09-29 | 上海宝信软件股份有限公司 | Alarm redundancy approach and system based on real-time data base |
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| CN108305450A (en) * | 2017-12-26 | 2018-07-20 | 中国电信股份有限公司新疆分公司 | That converges a variety of alarm sources connects method and system of dealing with emergencies and dangerous situations |
| CN111147666B (en) * | 2019-12-19 | 2023-11-07 | 珠海市魅族科技有限公司 | Shortcut alarm method and device, terminal and storage medium |
| CN111147666A (en) * | 2019-12-19 | 2020-05-12 | 珠海市魅族科技有限公司 | Quick alarm method and device, terminal and storage medium |
| CN111145510A (en) * | 2019-12-31 | 2020-05-12 | 清华大学 | Alarm receiving processing method, device and equipment |
| CN111145510B (en) * | 2019-12-31 | 2021-12-17 | 清华大学 | Alarm receiving processing method, device and equipment |
| CN112600925A (en) * | 2020-12-16 | 2021-04-02 | 迪爱斯信息技术股份有限公司 | Fire-fighting micro-station intelligent terminal, service processing method thereof and storage medium |
| CN113570326A (en) * | 2021-06-30 | 2021-10-29 | 武汉理工光科股份有限公司 | Alarm receiving and processing system and method |
| CN113570326B (en) * | 2021-06-30 | 2024-05-24 | 武汉理工光科股份有限公司 | Alarm receiving and processing system and method |
| CN114463930A (en) * | 2021-12-27 | 2022-05-10 | 北京中交兴路信息科技有限公司 | Alarm event processing method and device, electronic equipment and medium |
| CN114463930B (en) * | 2021-12-27 | 2024-04-16 | 北京中交兴路信息科技有限公司 | Alarm event processing method and device, electronic equipment and medium |
| CN115209391A (en) * | 2022-09-13 | 2022-10-18 | 湖南警察学院 | Network police management system capable of matching alarm items with personnel |
| CN115209391B (en) * | 2022-09-13 | 2023-08-29 | 湖南警察学院 | Network police management system capable of matching alarm matters with personnel |
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