CN103716380B - 用于实时在线交互的请求的智能通知的方法和系统 - Google Patents

用于实时在线交互的请求的智能通知的方法和系统 Download PDF

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Publication number
CN103716380B
CN103716380B CN201310670422.5A CN201310670422A CN103716380B CN 103716380 B CN103716380 B CN 103716380B CN 201310670422 A CN201310670422 A CN 201310670422A CN 103716380 B CN103716380 B CN 103716380B
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recipient
request
activity
requester
real
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CN103716380A (zh
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J·H·约亚库姆
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Avaya Technology LLC
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Avaya Technology LLC
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/224Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/043Real-time or near real-time messaging, e.g. instant messaging [IM] using or handling presence information
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/212Monitoring or handling of messages using filtering or selective blocking

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)
CN201310670422.5A 2012-09-28 2013-09-27 用于实时在线交互的请求的智能通知的方法和系统 Expired - Fee Related CN103716380B (zh)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US201261706951P 2012-09-28 2012-09-28
US61/706,951 2012-09-28
US13/803,292 US10164929B2 (en) 2012-09-28 2013-03-14 Intelligent notification of requests for real-time online interaction via real-time communications and/or markup protocols, and related methods, systems, and computer-readable media
US13/803,292 2013-03-14

Publications (2)

Publication Number Publication Date
CN103716380A CN103716380A (zh) 2014-04-09
CN103716380B true CN103716380B (zh) 2018-02-09

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US (1) US10164929B2 (enExample)
JP (2) JP5931034B2 (enExample)
CN (1) CN103716380B (enExample)

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CN112988499B (zh) * 2019-12-16 2022-10-21 阿波罗智联(北京)科技有限公司 数据处理方法、装置、电子设备和存储介质
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