CN103208199A - Method and system for dispatching and controlling ambulance - Google Patents
Method and system for dispatching and controlling ambulance Download PDFInfo
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- CN103208199A CN103208199A CN2012105597679A CN201210559767A CN103208199A CN 103208199 A CN103208199 A CN 103208199A CN 2012105597679 A CN2012105597679 A CN 2012105597679A CN 201210559767 A CN201210559767 A CN 201210559767A CN 103208199 A CN103208199 A CN 103208199A
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Abstract
The invention provides a method and a system for dispatching and controlling an ambulance. The method comprises the steps that a requirement client sends a rescue request to a call center server, and the call center informs a corresponding hospital to assign the ambulance for rescue; if the ambulance encounters road congestion midway, a vehicle-mounted client sends an assist request to the call center server; the call center server informs an information processing server after receiving the assist request, the information processing server inquires a medial staff weight comparison table according to vehicle-mounted medical staff information and obtains a first comprehensive assessment value according to a first strategy, the call center server determines a target area according to searching strategies and informs the information processing server of research results, and the information processing server inquires the medial staff weight comparison table according to search results and obtains second comprehensive assessment information of all medical staff according to the first strategy; and the information processing server selects target medical staff according to the first comprehensive assessment value, the second comprehensive assessment information and a second strategy.
Description
Technical field
The invention belongs to the communications field, relate in particular to a kind of method and system of ambulance scheduling controlling.
Background technology
When people ran into the disease burst accident, the mode of generally taking to dial 120 ambulance calls was sought relief.Dial the hitter and need tell 120 first-aid centres with patient's relevant information, so that the emergency tender successfully arrives the spot of the accident fast.But present 120 first-aid centres assign vehicle according to the far and near distance of dispatch a car place and spot of the accident, and can not be according to patient's situations such as the cause of disease ambulance suitable for the patient assigns.And the ambulance after general the appointment can not changed.If emergency episode takes place, can influence patient's relief.
Summary of the invention
The invention provides a kind of method and system of ambulance scheduling controlling, to address the above problem.
The invention provides a kind of method of ambulance scheduling controlling.Said method may further comprise the steps: the demand client sends aid request to Call Center Server, after Call Center Server receives aid request, satisfy pre-conditioned hospital in the search predeterminable area, and notice hospital sends the ambulance rescue; If ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to Call Center Server, and wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in the request of assisting; After Call Center Server receives and assists request, the announcement information processing server, netscape messaging server Netscape is according to vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, Call Center Server is determined the target area according to search strategy, hospital in the ferret out zone and medical personnel's information, and with Search Results announcement information processing server, netscape messaging server Netscape obtains all medical personnel's the second comprehensive assessment information according to the Search Results inquiry medical personnel weight table of comparisons according to first strategy; Netscape messaging server Netscape is according to the first comprehensive assessment value, the second comprehensive assessment information and the second policy selection target medical personnel, and with target medical personnel's information notification call central server; Call Center Server is to the rights issuer server request mandate of target medical personnel place hospital, and by after authorizing, goes to rescue by medical personnel's client notification target medical personnel.
The present invention also provides a kind of system of ambulance scheduling controlling, comprises demand client, Call Center Server, netscape messaging server Netscape, vehicle-mounted client, rights issuer server and medical personnel's client.Call Center Server is link information processing server, demand client, vehicle-mounted client, rights issuer server and medical personnel's client respectively.Wherein, the demand client sends aid request to Call Center Server, after Call Center Server receives aid request, satisfy pre-conditioned hospital in the search predeterminable area, and notice hospital sends the ambulance rescue.If ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to Call Center Server, and wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in the request of assisting.After Call Center Server receives and assists request, the announcement information processing server, netscape messaging server Netscape is according to vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, Call Center Server is determined the target area according to search strategy, hospital in the ferret out zone and medical personnel's information, and with Search Results announcement information processing server, netscape messaging server Netscape obtains all medical personnel's the second comprehensive assessment information according to the Search Results inquiry medical personnel weight table of comparisons according to first strategy.Netscape messaging server Netscape is according to the first comprehensive assessment value, the second comprehensive assessment information and the second policy selection target medical personnel, and with target medical personnel's information notification call central server.Call Center Server is to the rights issuer server request mandate of target medical personnel place hospital, and by after authorizing, goes to rescue by medical personnel's client notification target medical personnel.
Compared to prior art, according to the method and system of ambulance scheduling controlling provided by the invention, if ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to Call Center Server.In addition, after Call Center Server receives and assists request, the announcement information processing server, netscape messaging server Netscape is according to vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, Call Center Server is determined the target area according to search strategy, hospital in the ferret out zone and medical personnel's information, and with Search Results announcement information processing server, netscape messaging server Netscape obtains all medical personnel's the second comprehensive assessment information according to the Search Results inquiry medical personnel weight table of comparisons according to first strategy.Netscape messaging server Netscape is according to the first comprehensive assessment value, the second comprehensive assessment information and the second policy selection target medical personnel, and with target medical personnel's information notification call central server.So, solve the problem that ambulance runs into congestion in road, simultaneously, provide a kind of scheduling mode of ambulance efficiently and effectively.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present invention, constitutes the application's a part, and illustrative examples of the present invention and explanation thereof are used for explaining the present invention, do not constitute improper restriction of the present invention.In the accompanying drawings:
Figure 1 shows that the process flow diagram of the method for the ambulance scheduling controlling that preferred embodiment according to the present invention provides;
Figure 2 shows that the synoptic diagram of the system of the ambulance scheduling controlling that preferred embodiment according to the present invention provides.
Embodiment
Hereinafter will describe the present invention with reference to the accompanying drawings and in conjunction with the embodiments in detail.Need to prove that under the situation of not conflicting, embodiment and the feature among the embodiment among the application can make up mutually.
Figure 1 shows that the synoptic diagram of the method for the ambulance scheduling controlling that preferred embodiment according to the present invention provides.As shown in Figure 1, the method for the ambulance scheduling controlling that provides of preferred embodiment of the present invention comprises step 101～105.
In step 101, the demand client sends aid request to Call Center Server, after described Call Center Server receives described aid request, satisfies pre-conditioned hospital in the search predeterminable area, and notifies described hospital to send the ambulance rescue.
In present embodiment, aid request has been carried patient name, patient disease type information, patient's contact method and patient position information.In addition, predeterminable area refers to centered by patient's current location, is the scope of radius with the predeterminable range.In this, predeterminable range for example is 10KM, yet the present invention does not limit this.In addition, pre-conditioned is three grades of the second grade hospitals for hospital grade for example.The present invention does not also limit this.
Wherein, if satisfy pre-conditioned hospital how man is arranged, then can select a family at random, also can select according to the scale of hospital, concrete selection mode, present embodiment will not limit.
In step 102, if described ambulance runs into congestion in road in the way, vehicle-mounted client sends to described Call Center Server and assists request, and wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in described assistance request.
In step 103, after described Call Center Server receives described assistance request, the announcement information processing server, described netscape messaging server Netscape is according to described vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, described Call Center Server is determined the target area according to search strategy, search for hospital in the described target area and medical personnel's information, and notify described netscape messaging server Netscape with Search Results, described netscape messaging server Netscape is inquired about described medical personnel's weight table of comparisons according to described Search Results, obtains all medical personnel's the second comprehensive assessment information according to described first strategy.
In present embodiment, described first strategy is: the comprehensive assessment value that the weighted value addition of every information corresponding in medical personnel's weight table of comparisons is obtained medical personnel according to medical personnel's information.Described search strategy is: centered by patient's current location, the distance that runs into the position that blocks up with patient's current location and ambulance is that the scope that radius is determined is the target area.
In present embodiment, the netscape messaging server Netscape storage medical personnel weight table of comparisons, the distance before medical personnel's weight table of comparisons storage medical personnel's length of service, success rate of operation, medical personnel and the patient and the weight contrast relationship of place hospital grade.In this, medical personnel's weight table of comparisons is for example shown in the following table.Wherein, disease type only is example with the heart disease.Yet the present invention is not limited thereto.In practical application, the relevant information of medical personnel's weight table of comparisons storage various diseases type correspondence and the relation of weight.
For example, when ambulance P ran into congestion in road in going to the on-site way of patient, the personnel on the ambulance P sent the request of assisting by vehicle-mounted client to the call center.Assist to have carried in the request patient disease type information (for example: heart disease), vehicle-mounted medical personnel's information (for example, medical personnel a, length of service 3 years, success rate of operation 80%, place hospital grade be three grades first-class), ambulance positional information and patient position information.After Call Center Server receives and assists request, information, ambulance positional information and patient position information announcement information processing server with the vehicle-mounted medical personnel that obtain, medical personnel's weight table of comparisons shown in netscape messaging server Netscape is as above shown according to above-mentioned information inquiry obtains the first comprehensive assessment value according to first strategy again.In this, if the distance between ambulance P and the patient location for example is 6KM, then can determine with reference to medical personnel's weight table of comparisons: the length of service of medical personnel a (3 years) respective weights is 0.2, success rate of operation (80%) respective weights is 0.4, distance between medical personnel a and the patient (6KM) respective weights is 0.6, and place hospital grade (three grades first-class) respective weights is 0.2.Therefore, according to first strategy as can be known: the first comprehensive assessment value A=0.2+0.4+0.6+0.2=1.4 of medical personnel a.
Simultaneously, in present embodiment, Call Center Server is determined the target area according to search strategy.In this, if the distance between ambulance P and the patient location for example is 6KM, then according to search strategy as can be known, the target area is centered by patient's current location, run into distance (for example, the scope of 6KM) determining for radius of the position that blocks up with patient's current location and ambulance.In this, hospital in the Call Center Server ferret out zone and medical personnel's information, and with Search Results announcement information processing server, netscape messaging server Netscape obtains all medical personnel's the second comprehensive assessment information by inquiry medical personnel's weight table of comparisons and first strategy according to Search Results.
For example, the result that obtains in target area search of Call Center Server is for example shown in the following table.
In this, Call Center Server is with mentioned above searching results announcement information processing server, netscape messaging server Netscape can be determined weighted value and the comprehensive assessment value of corresponding each information of medical personnel b～e according to above-mentioned medical personnel's weight table of comparisons, for example shown in the following table.
Hence one can see that, the second comprehensive assessment information that netscape messaging server Netscape obtains is: the comprehensive assessment value of medical personnel b is 1.25, the comprehensive assessment value of medical personnel c is 1.25, and the comprehensive assessment value of medical personnel d is 1.8, and the comprehensive assessment value of medical personnel e is 2.2.
In step 104, described netscape messaging server Netscape is according to the described first comprehensive assessment value, the described second comprehensive assessment information and the second policy selection target medical personnel, and notifies described Call Center Server with described target medical personnel's information.
Wherein, described second strategy is: if the described first comprehensive assessment value is greater than all values in the described second comprehensive assessment information, then select in the second comprehensive assessment information medical personnel near the comprehensive assessment value correspondence of the first comprehensive assessment value as the target medical personnel, if there is the comprehensive assessment value more than or equal to the described first comprehensive assessment value in the described second comprehensive assessment information, then select the medical personnel of comprehensive assessment value correspondence maximum in the second comprehensive assessment information as the target medical personnel.
Still the ambulance P with step 103 is example, the first comprehensive assessment value be the medical personnel a on the ambulance P the comprehensive assessment value (namely, 1.4), the second comprehensive assessment information is: the comprehensive assessment value of medical personnel b is 1.25, the comprehensive assessment value of medical personnel c is 1.25, the comprehensive assessment value of medical personnel d is 1.8, and the comprehensive assessment value of medical personnel e is 2.2.According to second strategy as can be known, at this moment, exist in the second comprehensive assessment information greater than the comprehensive assessment value of the first comprehensive assessment value (namely, the comprehensive assessment value of medical personnel d and medical personnel e), therefore, netscape messaging server Netscape selects the medical personnel of comprehensive assessment value correspondence maximum in the second comprehensive assessment information as target medical personnel (that is medical personnel e).Simultaneously, netscape messaging server Netscape is with the information notification call central server of medical personnel e.
In step 105, described Call Center Server is to the rights issuer server request mandate of described target medical personnel place hospital, and by after authorizing, notifies described target medical personnel to go to rescue by medical personnel's client.
Be that medical personnel e is example with the target medical personnel in the step 104, after Call Center Server receives the information of medical personnel e from netscape messaging server Netscape, Call Center Server is to the rights issuer server request mandate of medical personnel e place hospital, Call Center Server is by after the mandate of rights issuer server, send notice by medical personnel's client to medical personnel e, notify medical personnel e to go to the rescue of patient location.Particularly, the hospital at medical personnel e place can send with medical personnel e and go to the rescue of patient location as vehicle-mounted medical personnel's ambulance.
Wherein, medical personnel's client can be the used portable terminal of medical personnel e, for example: mobile phone; Certainly, also can take other mode, for example: also can be the unified management medical personnel's of hospital client (for example: group calling system); Present embodiment will not limit its scope.
Figure 2 shows that the synoptic diagram of the system of the ambulance scheduling controlling that preferred embodiment according to the present invention provides.As shown in Figure 2, the system of the ambulance scheduling controlling that provides of preferred embodiment of the present invention comprises demand client 10, Call Center Server 11, netscape messaging server Netscape 12, vehicle-mounted client 13, rights issuer server 14 and medical personnel's client 15.Call Center Server 11 is link information processing server 12, demand client 10, vehicle-mounted client 13, rights issuer server 14 and medical personnel's client 15 respectively.
In present embodiment, demand client 10 sends aid request to Call Center Server 11, after Call Center Server 11 receives aid request, satisfy pre-conditioned hospital in the search predeterminable area, and notice hospital sends the ambulance rescue.If ambulance runs into congestion in road in the way, vehicle-mounted client 13 sends the request of assisting to Call Center Server 11, and wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in the request of assisting.After Call Center Server 11 receives and assists request, announcement information processing server 12, netscape messaging server Netscape 12 is according to vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, Call Center Server 11 is determined the target area according to search strategy, hospital in the ferret out zone and medical personnel's information, and with Search Results announcement information processing server 12, netscape messaging server Netscape 12 obtains all medical personnel's the second comprehensive assessment information according to the Search Results inquiry medical personnel weight table of comparisons according to first strategy.Netscape messaging server Netscape 12 is according to the first comprehensive assessment value, the second comprehensive assessment information and the second policy selection target medical personnel, and with target medical personnel's information notification call central server 11.Call Center Server 11 is to the rights issuer server request mandate of target medical personnel place hospital, and after passing through mandate, 15 notification target medical personnel go to rescue by medical personnel's client.Specific operation process about said system is described with above-mentioned method, so repeat no more in this.
In sum, the method and system of the ambulance scheduling controlling that preferred embodiment provides according to the present invention, if ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to Call Center Server.In addition, after Call Center Server receives and assists request, the announcement information processing server, netscape messaging server Netscape is according to vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, Call Center Server is determined the target area according to search strategy, hospital in the ferret out zone and medical personnel's information, and with Search Results announcement information processing server, netscape messaging server Netscape obtains all medical personnel's the second comprehensive assessment information according to the Search Results inquiry medical personnel weight table of comparisons according to first strategy.Netscape messaging server Netscape is according to the first comprehensive assessment value, the second comprehensive assessment information and the second policy selection target medical personnel, and with target medical personnel's information notification call central server.So, solve the problem that ambulance runs into congestion in road, simultaneously, provide a kind of scheduling mode of ambulance efficiently and effectively.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of doing, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. the method for an ambulance scheduling controlling is characterized in that, may further comprise the steps:
The demand client sends aid request to Call Center Server, after described Call Center Server receives described aid request, satisfies pre-conditioned hospital in the search predeterminable area, and notifies described hospital to send the ambulance rescue;
If described ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to described Call Center Server, wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in described assistance request;
After described Call Center Server receives described assistance request, the announcement information processing server, described netscape messaging server Netscape is according to described vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, described Call Center Server is determined the target area according to search strategy, search for hospital in the described target area and medical personnel's information, and notify described netscape messaging server Netscape with Search Results, described netscape messaging server Netscape is inquired about described medical personnel's weight table of comparisons according to described Search Results, obtains all medical personnel's the second comprehensive assessment information according to described first strategy;
Described netscape messaging server Netscape is according to the described first comprehensive assessment value, the described second comprehensive assessment information and the second policy selection target medical personnel, and notifies described Call Center Server with described target medical personnel's information;
Described Call Center Server is to the rights issuer server request mandate of described target medical personnel place hospital, and by after authorizing, notifies described target medical personnel to go to rescue by medical personnel's client.
2. method according to claim 1 is characterized in that, described first strategy is: the comprehensive assessment value that the weighted value addition of every information corresponding in medical personnel's weight table of comparisons is obtained medical personnel according to medical personnel's information.
3. method according to claim 1, it is characterized in that, described second strategy is: if the described first comprehensive assessment value is greater than all values in the described second comprehensive assessment information, then select in the second comprehensive assessment information medical personnel near the comprehensive assessment value correspondence of the first comprehensive assessment value as the target medical personnel, if there is the comprehensive assessment value more than or equal to the described first comprehensive assessment value in the described second comprehensive assessment information, then select the medical personnel of comprehensive assessment value correspondence maximum in the second comprehensive assessment information as the target medical personnel.
4. method according to claim 1 is characterized in that, described predeterminable area refers to centered by patient's current location, is the scope of radius with the predeterminable range.
5. method according to claim 1 is characterized in that, described search strategy is: centered by patient's current location, the distance that runs into the position that blocks up with patient's current location and ambulance is that the scope that radius is determined is the target area.
6. method according to claim 1, it is characterized in that, described netscape messaging server Netscape is stored described medical personnel's weight table of comparisons, the distance between described medical personnel's weight table of comparisons storage medical personnel's length of service, success rate of operation, medical personnel and the patient and the weight contrast relationship of place hospital grade.
7. method according to claim 1 is characterized in that, described aid request has been carried patient name, patient disease type information, patient's contact method and patient position information.
8. the system of an ambulance scheduling controlling, it is characterized in that, comprise demand client, Call Center Server, netscape messaging server Netscape, vehicle-mounted client, rights issuer server and medical personnel's client, described Call Center Server connects described netscape messaging server Netscape, described demand client, described vehicle-mounted client, described rights issuer server and described medical personnel's client respectively
Wherein, described demand client sends aid request to described Call Center Server, after described Call Center Server receives described aid request, satisfies pre-conditioned hospital in the search predeterminable area, and notifies described hospital to send the ambulance rescue,
If described ambulance runs into congestion in road in the way, vehicle-mounted client sends the request of assisting to described Call Center Server, wherein, patient disease type information, vehicle-mounted medical personnel's information, ambulance positional information and patient position information have been carried in described assistance request
After described Call Center Server receives described assistance request, notify described netscape messaging server Netscape, described netscape messaging server Netscape is according to described vehicle-mounted medical personnel's information inquiry medical personnel weight table of comparisons, and according to the first strategy acquisition, the first comprehensive assessment value, described Call Center Server is determined the target area according to search strategy, search for hospital in the described target area and medical personnel's information, and notify described netscape messaging server Netscape with Search Results, described netscape messaging server Netscape is inquired about described medical personnel's weight table of comparisons according to described Search Results, obtain all medical personnel's the second comprehensive assessment information according to described first strategy
Described netscape messaging server Netscape is according to the described first comprehensive assessment value, the described second comprehensive assessment information and the second policy selection target medical personnel, and notifies described Call Center Server with described target medical personnel's information,
Described Call Center Server is to the rights issuer server request mandate of described target medical personnel place hospital, and by after authorizing, notifies described target medical personnel to go to rescue by medical personnel's client.
9. system according to claim 8 is characterized in that, described first strategy is: the comprehensive assessment value that the weighted value addition of every information corresponding in medical personnel's weight table of comparisons is obtained medical personnel according to medical personnel's information.
10. system according to claim 8, it is characterized in that, described second strategy is: if the described first comprehensive assessment value is greater than all values in the described second comprehensive assessment information, then select in the second comprehensive assessment information medical personnel near the comprehensive assessment value correspondence of the first comprehensive assessment value as the target medical personnel, if there is the comprehensive assessment value more than or equal to the described first comprehensive assessment value in the described second comprehensive assessment information, then select the medical personnel of comprehensive assessment value correspondence maximum in the second comprehensive assessment information as the target medical personnel.
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| CN2012105597679A CN103208199A (en) | 2012-12-20 | 2012-12-20 | Method and system for dispatching and controlling ambulance |
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| CN2012105597679A CN103208199A (en) | 2012-12-20 | 2012-12-20 | Method and system for dispatching and controlling ambulance |
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