CN106651716A - Emergency calling service realizing method, emergency calling service realizing device and emergency calling service realizing system - Google Patents
Emergency calling service realizing method, emergency calling service realizing device and emergency calling service realizing system Download PDFInfo
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Abstract
The invention provides an emergency calling service realizing method, an emergency calling service realizing device and an emergency calling service realizing system, wherein the method, the device and the system relate to the field of communication technology. The emergency calling service realizing method comprises the steps of acquiring an asking-for-help request which acquires first geographical position information and telephone number information of an asking-for-help person; performing first-time matching of a rescuing team according to the first geographical position information and pre-acquired second geographical position information of a plurality of rescue teams, and acquiring a target rescuing team; generating rescue information according to the first geographical position information and the telephone number information, and transmitting the rescue information to a client which corresponds with the target rescuing team. The emergency calling service realizing method can make a called organization acquire the geographical position information of the asking-for-help person accurately in time, thereby making the rescuing team perform in-time and high-efficiency rescue behavior.
Description
Technical field
The present invention relates to communication technical field, more particularly, to a kind of distress call service implementing method, device and it is
System.
Background technology
In daily life, when generation robbery, fire, traffic accident, burst serious disease (such as heart disease, cerebral hemorrhage)
During Deng urgent danger event, party must in time to relevant departments (120 first-aid centres, 110 rescue centres, 119 fire alarm centers,
122 traffic accident alarm centers etc.) information of sending seek relief.Under normal circumstances, the content of calling for help information should be worked as including event
The information such as time that the personal considerations of thing people, event occur and locale.
However, in party during state in putting upon the full stretch or being tormented by ailing, often confusion of thinking, speech be not
Clearly, it is impossible to clearly say the particular geographic location of spot, also lose time, that is, enable and make clear, rescue command platform
Also repeatedly to search the position of spot again, then arrange rescue, so probably because time delays and miss and most preferably rescue
The time is helped, causes the consequence for being difficult to expect.
The content of the invention
In view of this, it is an object of the invention to provide a kind of distress call service implementing method, device and system, with
Alleviate and the geographical location information of party, Jin Erwu cannot timely and accurately be obtained by calling for help unit present in prior art
Method carries out timely bailout technical problem.
In a first aspect, embodiments providing a kind of distress call service implementing method, the method includes：
Obtain and call for help request；Call for help the first geographical location information and telephone number letter that SOS staff is carried in request
Breath；
Carried out according to the second geographical location information of the first geographical location information and the advance multiple rescue teams for obtaining
The once matching of rescue team, obtains target rescue team；
Rescue information is generated according to the first geographical location information and telephone number information, and rescue information is sent to mesh
Client corresponding to mark rescue team.
With reference in a first aspect, embodiments provide the first possible embodiment of first aspect, wherein, root
Rescue team is carried out according to the second geographical location information of the first geographical location information and the advance multiple rescue teams for obtaining
Once match, obtain target rescue team, specifically include：
Obtain the rescue log-on message that rescue team's client is registered in advance；Rescue log-on message includes：Second ground
Reason positional information；
According to the first geographical location information and the second geographical location information, rescuing between rescue team and SOS staff is calculated
Help distance；
Rescue distance is compared with the first predeterminable range threshold value；
If rescue distance is less than the first predeterminable range threshold value, by the rescue group corresponding to the second geographical location information
5, as target rescue team.
With reference to the first possible embodiment of first aspect, second of first aspect is embodiments provided
Possible embodiment, wherein, before obtaining target rescue team, also include：
The rescue efficiency information and/or history evaluation information of traffic information, rescue team according to rescue path, to once
Multiple rescue teams obtained by matching carry out Secondary Match, and the rescue team that Secondary Match is arrived is used as target rescue team；
Wherein, traffic information includes：Traffic congestion rate；Rescue efficiency information includes：Rescue success rate；History evaluation information
Including：Rescue satisfaction.
With reference to second possible embodiment of first aspect, the third of first aspect is embodiments provided
Possible embodiment, wherein, the rescue efficiency information and/or history of traffic information, rescue team according to rescue path are commented
Multiple rescue teams obtained by once matching are carried out Secondary Match by valency information, the rescue team that Secondary Match is arrived as
Target rescue team, specifically includes：
According to the first geographical location information and the second geographical location information, the traffic in the traffic information of rescue path is obtained
Congestion rate；
Traffic congestion rate is compared with default traffic congestion rate threshold value；
If traffic congestion rate is less than default traffic congestion rate threshold value, the rescue team corresponding to traffic information makees
For target rescue team；
And/or
Obtain the rescue success rate in the rescue efficiency information of rescue team；
Rescue success rate is compared with default rescue success rate threshold value；
If rescue success rate is more than the first default rescue success rate threshold value, by the rescue corresponding to rescue efficiency information
Troop, as target rescue team；
And/or
Obtain the rescue satisfaction in the history evaluation information of rescue team；
Rescue satisfaction is compared with default rescue satisfaction threshold value；
If rescue satisfaction is more than the first default rescue satisfaction threshold value, by the rescue corresponding to history evaluation information
Troop, as target rescue team.
With reference to the possible embodiment of first three of first aspect and first aspect, first is embodiments provided
Aspect the 4th kind of possible embodiment, wherein, by rescue information send to the client corresponding to target rescue team it
Afterwards, also include：
When receive that the client corresponding to target rescue team sent confirms according to the rescue that rescue information is made
During feedback, the state of target rescue team is modified to carry out into state by armed state；
According to rescue information and default rule, rescue order is generated, and perform following operation：
Rescue order is sent to the client corresponding to SOS staff；Rescue order includes：Target rescue team rescues
Help distance and/or rescue number of times；
Or,
Rescue order is sent to the client corresponding to SOS staff, and the rescue distance in rescue confirmation
Carry out billing operation；
Or,
Rescue order is sent to the client corresponding to SOS staff, the rescue number of times in rescue confirmation enters
Row billing operation.
With reference to the 4th kind of possible embodiment of first aspect, the 5th kind of first aspect is embodiments provided
Possible embodiment, wherein, if in Preset Time, not receiving the client corresponding to target rescue team and being sent
Rescue confirm feedback, or, when receive that the client corresponding to target rescue team sent does according to rescue information
During the refusal rescue feedback for going out：
Commented according to rescue range information, the traffic information of rescue path, the rescue efficiency information of rescue team and history
At least one carries out the matching again of rescue team in valency information, obtains new target rescue team；
Or, will once match in resulting multiple rescue teams, Jing after Secondary Match, the rescue group not matched
5, as new target rescue team；
Rescue information is sent to the client corresponding to new target rescue team.
With reference to the 5th kind of possible embodiment of first aspect, the 6th kind of first aspect is embodiments provided
Possible embodiment, wherein, the 3rd geographical position letter of target rescue team or new target rescue team is obtained in real time
Breath；3rd geographical location information includes：Real-time geographic in target rescue team or new target rescue team rescue operations
Position；
3rd geographical location information is sent to the client corresponding to SOS staff.
With reference in a first aspect, embodiments provide the 7th kind of possible embodiment of first aspect, wherein, root
Rescue team is carried out according to the second geographical location information of the first geographical location information and the advance multiple rescue teams for obtaining
Before once matching, also include：
According to request is called for help, whether judge to call for help the number of times called for help within the default time of telephone number information in asking
More than preset times；
If it is, the corresponding telephone number of request will be called for help as the phone that disturbs the public order, shielded.
Second aspect, the embodiment of the present invention also provides a kind of distress call service and realizes device, and the device includes：
Information acquisition unit, for obtaining request is called for help；Call for help the first geographical position that SOS staff is carried in request
Information and telephone number information；
Information matching unit, for second according to the first geographical location information and the advance multiple rescue teams for obtaining
Geographical location information carries out the once matching of rescue team, obtains target rescue team；
Rescue information generates transmitting element, for generating rescue according to the first geographical location information and telephone number information
Information, and rescue information is sent to the client corresponding to target rescue team.
The third aspect, the embodiment of the present invention additionally provides a kind of distress call service and realizes system, and the system includes：Call for help
Personnel's client, rescue team's client and server；
Arrange on server and realize device just like the distress call service described in second aspect.
A kind of distress call service implementing method, device and system are embodiments provided, server is being received
To SOS staff rescuing telephone when, can also simultaneously get first geographical location information of staff for help, that is, cry for help
The geographical location information of personnel spot, and according to the of the geographical location information and multiple rescue teams for being obtained ahead of time
Two geographical location information carry out the matching of rescue team, get and are suitably executed this time bailout target rescue team, so
Afterwards rescue information is generated according to the telephone number information of above-mentioned first geographical location information and staff for help, and the rescue is believed
Breath is sent to the client corresponding to target rescue team.By this method, can make to be called for help unit and timely and accurately obtain
The geographical location information of party is taken, so that rescue team carries out efficient rescue action in time.
Other features and advantages of the present invention will be illustrated in the following description, also, the partly change from specification
Obtain it is clear that or being understood by implementing the present invention.The purpose of the present invention and other advantages are in specification, claims
And in accompanying drawing specifically noted structure realizing and obtain.
To enable the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Description of the drawings
In order to be illustrated more clearly that the specific embodiment of the invention or technical scheme of the prior art, below will be to concrete
The accompanying drawing to be used needed for embodiment or description of the prior art is briefly described, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the present invention, for those of ordinary skill in the art, before creative work is not paid
Put, can be with according to these other accompanying drawings of accompanying drawings acquisition.
Fig. 1 is a kind of flow chart of distress call service implementing method provided in an embodiment of the present invention；
Fig. 2 is the side that target rescue team is obtained in a kind of distress call service implementing method provided in an embodiment of the present invention
Method flow chart；
Fig. 3 is the structural representation that device is realized in a kind of distress call service provided in an embodiment of the present invention；
Fig. 4 is the structural representation that system is realized in a kind of distress call service provided in an embodiment of the present invention.
Icon：
Device is realized in 10- distress call services；System is realized in 20- distress call services；101- information acquisition units；102-
Information matching unit；103- rescue informations generate transmitting element；201- SOS staff's clients；202- servers；203- is rescued
Troop's client.
Specific embodiment
To make purpose, technical scheme and the advantage of the embodiment of the present invention clearer, below in conjunction with accompanying drawing to the present invention
Technical scheme be clearly and completely described, it is clear that described embodiment is a part of embodiment of the invention, rather than
Whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art are not making creative work premise
Lower obtained every other embodiment, belongs to the scope of protection of the invention.
In view of wrecked party when putting upon the full stretch or by ailing torment, it is impossible to clearly say spot
Particular geographic location, rescue personnel cannot efficiently carry out in time rescue action, based on this, provided in an embodiment of the present invention one
Kind of distress call service implementing method, device and system, can make to be called for help unit and timely and accurately obtain the ground of party
Reason positional information, so that rescue team carries out efficient rescue action in time.
It is real to a kind of distress call service disclosed in the embodiment of the present invention first for ease of understanding the present embodiment
Existing method describes in detail.
It is shown in Figure 1, a kind of distress call service implementing method is embodiments provided, the method includes：
S101：Obtain and call for help request；Call for help the first geographical location information and phone that SOS staff is carried in request
Number information.
When implementing, the distress call service implementing method that the embodiment of the present invention is provided is typically in server
End is performed.Can be led to by wireless network or cable network between client corresponding to server and SOS staff
Letter.Call for help request be SOS staff in the state of emergency or danger is run into, by the client corresponding to SOS staff
Hold what is initiated to server.Usually, the calling for help request can be that phone is called for help, when user dials default SOS electricity
During words, client can automatically transfer the phone information and the first geographical location information of active user, and generate corresponding calling for help
Request；Can also be trigger-type call for help, i.e., be provided with Help Point or button in client, when user trigger the button or
When button, client transfers the phone information of active user and the first geographical location information automatically.
Meanwhile, mobile phone dialing can be passed through when SOS staff dials rescuing telephone, it is also possible to carry out by landline telephone
Dial, now SOS staff need not log in client, phone once by dial-out client can automatic connection server, or, urgency
Rescue phone to associate with server generation automatically, after the rescuing telephone that SOS staff is dialed is connected, server can be from trend visitor
Family end sends instruction, and client can get the first geographical position letter of SOS staff place spot when the instruction is obtained
Breath and its telephone number information.
When SOS staff carries out trigger-type by button or button to be called for help, server can be sent out from trend client
Send instruction, client when the instruction is obtained, can get SOS staff place spot the first geographical location information and
Its telephone number information.
First geographical location information specially refers to the geographical position of SOS staff place spot, for it is described below
The geographical position of rescue team make a distinction.General SOS phone include 110 alarm calls, 119 Fire telephones,
120 first-aid centre's phones and 122 traffic accident alarm calls etc..SOS staff can be wrecked party, or
Spot other people.
S102：According to the first geographical location information and the second geographical location information of the advance multiple rescue teams for obtaining
The once matching of rescue team is carried out, target rescue team is obtained.
When implementing, server is in the first geographical location information and telephone number letter for getting staff for help
After breath, can be carried out according to second geographical location information of first geographical location information and the rescue team being obtained ahead of time
Match somebody with somebody, so as to obtain being adapted to this time bailout target rescue team.
But, due to the rescuing telephone dialed it sometimes appear that practical joke situation or someone deliberately upset situation, so
Before carrying out the once matching of rescue team, also include：
According to request is called for help, whether judge to call for help the number of times called for help within the default time of telephone number information in asking
More than preset times；If it is, the corresponding telephone number of request will be called for help as the phone that disturbs the public order, shielded
Cover.
Usually, judge whether the phone that staff for help is dialed is the phone for disturbing the public order, and needs server pre-
One time threshold and frequency threshold value are first set, such as, time threshold is set to 1 minute, and frequency threshold value is set to 5 times, when exhaling
The number of times that occurred in 1 minute of telephone number information in request is rescued more than 5 times, is then judged to the phone for disturbing the public order,
Directly the number is shielded, or party can be found according to the telephone number information, it is alerted, if
Minor, can criticize and educate to it.
Specifically, it is shown in Figure 2, embodiments provide in a kind of distress call service implementing method and obtain mesh
The method of mark rescue team, the method includes：
S201：Obtain the rescue log-on message that rescue team's client is registered in advance；Rescue log-on message includes：The
Two geographical location information.
When implementing, any one rescue unit or rescue team can pass through rescue team's client
The information of its rescue team is registered on the server.When registration, rescue team will be first in rescue team client
Fill in the log-on message of correlation, the scale of such as rescue team, the geographical position of rescue team, affiliated unit of rescue team etc. in end
Deng.Wherein, the scale of rescue team includes the number of rescue team and the composition of rescue personnel.For example, 120 people from first-aid centre
Member consists of：Director one, deputy director two, chief physician three, attending doctor five etc..
S202：According to the first geographical location information and the second geographical location information, calculate rescue team and SOS staff it
Between rescue distance.
Server after first geographical location information of staff for help is got, can according to first geographical location information and
Second geographical location information of the rescue team for getting from rescue team's client in advance, calculates rescue team and calls for help people
Rescue distance between member, the rescue distance is not air line distance therebetween, but the distance of the rescue path of reality.
S203：Rescue distance is compared with the first predeterminable range threshold value；If rescue distance it is default less than first away from
From threshold value, then by the rescue team corresponding to the second geographical location information, as target rescue team.
When implementing, server is provided with first a first predeterminable range threshold value, and the distance threshold can be with
It is configured according to the distance in the range of an area, it is also possible to arranged according to the distance in the range of a city, in order to match
To faster bailout rescue team comparatively can be carried out, typically by the relatively small of the first predeterminable range threshold value setting
Some, after the distance of the rescue between rescue team and SOS staff is calculated, by the rescue distance and above-mentioned distance threshold
Compare, rescue distance less than the first predeterminable range threshold value when the second geographical location information corresponding to rescue team, i.e.,
For target rescue team.The target rescue team typically has multiple.
In addition to an above-mentioned matching way, before target rescue team is obtained, can be with according to the road of rescue path
Condition information, the rescue efficiency information of rescue team and/or history evaluation information, to once matching resulting multiple rescue teams
Secondary Match is carried out, the rescue team that Secondary Match is arrived is used as target rescue team；Wherein, traffic information includes：Traffic is gathered around
Stifled rate；Rescue efficiency information includes：Rescue success rate；History evaluation information includes：Rescue satisfaction.
By above-mentioned Secondary Match, can obtain more suitable rescue team carries out efficient rescue work.
The process of Secondary Match is similar with the process for once matching, and specific matching process is as follows：
According to the first geographical location information and the second geographical location information, the traffic in the traffic information of rescue path is obtained
Congestion rate；
Traffic congestion rate is compared with default traffic congestion rate threshold value；
If traffic congestion rate is less than default traffic congestion rate threshold value, the rescue team corresponding to traffic information makees
For target rescue team；
And/or
Obtain the rescue success rate in the rescue efficiency information of rescue team；
Rescue success rate is compared with default rescue success rate threshold value；
If rescue success rate is more than the first default rescue success rate threshold value, by the rescue corresponding to rescue efficiency information
Troop, as target rescue team；
And/or
Obtain the rescue satisfaction in the history evaluation information of rescue team；
Rescue satisfaction is compared with default rescue satisfaction threshold value；
If rescue satisfaction is more than the first default rescue satisfaction threshold value, by the rescue corresponding to history evaluation information
Troop, as target rescue team.
When implementing, after once matching has been carried out, if the target rescue team quantity for obtaining is more, it is
More suitable rescue team is found, server can be according to the traffic information of rescue path, the rescue efficiency of rescue team
Information and/or the history evaluation information of rescue team, the multiple rescue teams to once matching resulting carry out Secondary Match, will
Secondary Match to traffic congestion rate is lower, rescue has higher success rate and rescues the higher rescue team of satisfaction as target
Rescue team, so can match most suitable rescue team for SOS staff at short notice, improve rescue efficiency.
S103：Rescue information is generated according to the first geographical location information and telephone number information, and rescue information is sent out
Deliver to the client corresponding to target rescue team.
When implementing, server is in the first geographical location information and telephone number letter for getting SOS staff
After breath, according to both information rescue information, the client being sent to corresponding to above-mentioned target rescue team, to point out mesh are generated
Mark rescue team carries out timely rescue action.
Send to the client corresponding to target rescue team in rescue information, also include：Rescue when target is received
Help that the client corresponding to troop sent when confirming feedback according to the rescue that rescue information is made, by target rescue team
State is modified to carry out state by armed state；According to rescue information and default rule, rescue order is generated, and performed such as
Lower operation：
Rescue order is sent to the client corresponding to SOS staff；Rescue order includes：Target rescue team rescues
Help distance and/or rescue number of times；
Or,
Rescue order is sent to the client corresponding to SOS staff, and the rescue distance in rescue confirmation
Carry out billing operation；
Or,
Rescue order is sent to the client corresponding to SOS staff, the rescue number of times in rescue confirmation enters
Row billing operation.
When implementing, when the client corresponding to target rescue team receives the rescue that server is sent
During information, can be judged according to the rescue information and oneself situation at that time, be made corresponding feedback.When target rescue group
5 to server send confirm rescue feedback when, the state of target rescue team can be labeled as holding by server by armed state
Row state, this when, server would not again match the rescue team when rescue team's matching is carried out.Except rescuing
The state for helping troop changes outer, and server can also generate rescue order according to rescue information and default rule, to exhaling
Rescue the client corresponding to personnel to send.When SOS staff dial be 119 Fire telephone when, server only can be to calling for help
Client corresponding to personnel sends rescue order, without performing other operations；When SOS staff dial be 120 first aids electricity
When words, server, can also be according in rescue information in addition to rescue order is sent to the client corresponding to SOS staff
Rescue distance carry out billing operation, SOS staff can the cash payment after rescue action terminates, it is also possible to directly online
Pay；When SOS staff dial be 110 alarm calls or 122 traffic accident ambulance call when, server is except to exhaling
Rescue the client corresponding to personnel to send outside rescue order, rescue number of times that can also be in rescue information carries out billing operation,
SOS staff can the cash payment after rescue action terminates, it is also possible to directly online payment.For different ambulance calls, have
Whether different solutions, concrete rescue action charges, and charge is how many, how to charge, can be according to concrete condition at that time
Set.
Contrary, if in Preset Time, do not receive that the client corresponding to target rescue team sent rescues
Confirmation feedback is helped, or, when being made according to rescue information of receiving that the client corresponding to target rescue team sent
During refusal rescue feedback：
Commented according to rescue range information, the traffic information of rescue path, the rescue efficiency information of rescue team and history
At least one carries out the matching again of rescue team in valency information, obtains new target rescue team；Or, will once match institute
In the multiple rescue teams for obtaining, Jing after Secondary Match, the rescue team not matched, as new target rescue team；
Rescue information is sent to the client corresponding to new target rescue team.
Due to the particularity of immediate care, server can pre-set a stand-by period, such as 5 minutes, believe in rescue
Breath send 5 minutes afterwards, if none of rescue team make confirm rescue feedback when, or target rescue team according to
When rescue information and the at that time situation of itself make the feedback of refusal rescue, server can be according to rescue range information, rescue
At least one carries out rescue team in the traffic information in path, the rescue efficiency information of rescue team and history evaluation information
Again match, obtain new target rescue team, the process for matching again is once matched and Secondary Match process class with aforesaid
Seemingly, various threshold values simply again in matching process are arranged with different before, compared to threshold value before, the scope for matching again
Can be bigger；Or, do not carry out the matching of new rescue team, but when Secondary Match to target rescue team be made that and refuse
During the feedback rescued absolutely, the rescue team that directly will do not arrived by Secondary Match in the multiple rescue teams for once matching makees
For new target rescue team.Rescue team can be one, or multiple, multiple rescue teams rescue simultaneously, can increase
Big rescue strength, makes person for help's very first time obtain best rescue.
Additionally, during rescue team performs rescue action, server can also in real time obtain target rescue team
Or the 3rd geographical location information of new target rescue team；3rd geographical location information includes：Target rescue team or
Real-time geographical locations in new target rescue team rescue operations；3rd geographical location information is sent into right to SOS staff institute
The client answered.
When implementing, when target rescue team or new target rescue team exhaling in rescue information
When the geographical location information for rescuing personnel performs rescue action, server can in real time get the geographical position of rescue team
Information, and the client geographical location information being sent to corresponding to SOS staff.So, SOS staff is waiting for rescue
In time, the geographical position that rescue team arrives at present can be accurately known, so as to alleviate the fear of heart.
In the distress call service implementing method that the embodiment of the present invention is provided, server is receiving SOS staff's
During rescuing telephone, first geographical location information of staff for help, that is, staff for help spot can also be simultaneously got
Geographical location information, and according to the second geographical position letter of the geographical location information and multiple rescue teams for being obtained ahead of time
Breath carries out the matching of rescue team, gets and is suitably executed this time bailout target rescue team, then according to above-mentioned the
The telephone number information of one geographical location information and staff for help generates rescue information, and the rescue information is sent to target
Client corresponding to rescue team.By this method, can make to be called for help unit and timely and accurately obtain the ground of party
Reason positional information, so that rescue team carries out efficient rescue action in time.
Further embodiment of this invention additionally provides a kind of distress call service and realizes device 10, shown in Figure 3, the device
Including：
Information acquisition unit 101, for obtaining request is called for help；Call for help the first geographical position that SOS staff is carried in request
Confidence ceases and telephone number information；
Information matching unit 102, for according to multiple rescue teams of the first geographical location information and advance acquisition
Second geographical location information carries out the once matching of rescue team, obtains target rescue team；
Rescue information generates transmitting element 103, for being generated according to the first geographical location information and telephone number information
Rescue information, and rescue information is sent to the client corresponding to target rescue team.
In device 10 is realized in the distress call service that the embodiment of the present invention is provided, server is receiving SOS staff
Rescuing telephone when, simultaneously the first geographical position of staff for help spot can also be got by information acquisition unit 101
Confidence ceases and telephone number information, and by information matching unit 102, by the geographical location information of staff for help and in advance
Second geographical location information of the multiple rescue teams for obtaining is matched, and is got and is suitably executed this time bailout target
Rescue team, then generates transmitting element 103, according to above-mentioned first geographical location information and staff for help by rescue information
Telephone number information generate rescue information, and the rescue information is sent to into the client corresponding to target rescue team.It is logical
Cross distress call service provided by the present invention and realize device 10, can make to be called for help unit and timely and accurately obtain party's
Geographical location information, so that rescue team carries out efficient rescue action in time.
Further embodiment of this invention additionally provides a kind of distress call service and realizes system 20, shown in Figure 4, the system
Including：SOS staff's client 201, rescue team's client 203 and server 202；Wherein, it is provided with server 202
As above device 10 is realized in the distress call service that an embodiment is provided.
System 20 is realized in distress call service provided in an embodiment of the present invention, the distress call clothes provided with above-described embodiment
Pragmatic existing device 10 has identical technical characteristic, so can also solve identical technical problem, reaches identical technique effect.
The computer program of distress call service implementing method, device and system that the embodiment of the present invention is provided is produced
Product, including the computer-readable recording medium for storing program code, before the instruction that described program code includes can be used to perform
Method described in the embodiment of the method for face, implements and can be found in embodiment of the method, will not be described here.
Those skilled in the art can be understood that, for convenience and simplicity of description, the system of foregoing description
With the specific work process of device, the corresponding process in preceding method embodiment is may be referred to, be will not be described here.
In addition, in the description of the embodiment of the present invention, unless otherwise clearly defined and limited, term " installation ", " phase
Company ", " connection " should be interpreted broadly, for example, it may be being fixedly connected, or being detachably connected, or be integrally connected；Can
Being to be mechanically connected, or electrically connect；Can be joined directly together, it is also possible to be indirectly connected to by intermediary, Ke Yishi
The connection of two element internals.For the ordinary skill in the art, with concrete condition above-mentioned term can be understood at this
Concrete meaning in invention.
If the function is realized and as independent production marketing or when using using in the form of SFU software functional unit, can be with
In being stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the invention.
And aforesaid storage medium includes：USB flash disk, portable hard drive, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
In describing the invention, it should be noted that term " " center ", " on ", D score, "left", "right", " vertical ",
The orientation or position relationship of the instruction such as " level ", " interior ", " outward " be based on orientation shown in the drawings or position relationship, merely to
Be easy to description the present invention and simplify description, rather than indicate or imply indication device or element must have specific orientation,
With specific azimuth configuration and operation, therefore it is not considered as limiting the invention.Additionally, term " first ", " second ",
" the 3rd " is only used for describing purpose, and it is not intended that indicating or implying relative importance.
Finally it should be noted that：Embodiment described above, specific embodiment only of the invention, to illustrate the present invention
Technical scheme, rather than a limitation, protection scope of the present invention is not limited thereto, although with reference to the foregoing embodiments to this
It is bright to be described in detail, it will be understood by those within the art that：Any those familiar with the art
The invention discloses technical scope in, it still can modify to the technical scheme described in previous embodiment or can be light
Change is readily conceivable that, or equivalent is carried out to which part technical characteristic；And these modifications, change or replacement, do not make
The essence of appropriate technical solution departs from the spirit and scope of embodiment of the present invention technical scheme, should all cover the protection in the present invention
Within the scope of.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. a kind of distress call service implementing method, it is characterised in that methods described includes：
Obtain and call for help request；It is described to call for help the first geographical location information and telephone number letter that SOS staff is carried in request
Breath；
Carried out according to the second geographical location information of first geographical location information and the advance multiple rescue teams for obtaining
The once matching of rescue team, obtains target rescue team；
Rescue information is generated according to first geographical location information and the telephone number information, and by the rescue information
Send to the client corresponding to the target rescue team.
2. method according to claim 1, it is characterised in that it is described according to first geographical location information and in advance
Second geographical location information of the multiple rescue teams for obtaining carries out the once matching of rescue team, obtains target rescue team,
Specifically include：
Obtain the rescue log-on message that rescue team's client is registered in advance；The rescue log-on message includes：Second ground
Reason positional information；
According to first geographical location information and second geographical location information, calculate between rescue team and SOS staff
Rescue distance；
The rescue distance is compared with the first predeterminable range threshold value；
If the rescue distance is less than the first predeterminable range threshold value, by corresponding to second geographical location information
Rescue team, as the target rescue team.
3. method according to claim 2, it is characterised in that before the acquisition target rescue team, also include：
The rescue efficiency information and/or history evaluation information of traffic information, rescue team according to rescue path, to once matching
Resulting multiple rescue teams carry out Secondary Match, and the rescue team that the Secondary Match is arrived is used as target rescue team；
Wherein, the traffic information includes：Traffic congestion rate；The rescue efficiency information includes：Rescue success rate；The history
Evaluation information includes：Rescue satisfaction.
4. method according to claim 3, it is characterised in that traffic information, the rescue team according to rescue path
Rescue efficiency information and/or history evaluation information, Secondary Match is carried out to the multiple rescue teams obtained by once matching, will
The rescue team that the Secondary Match is arrived specifically includes as target rescue team：
According to first geographical location information and second geographical location information, the traffic information of the rescue path is obtained
In traffic congestion rate；
The traffic congestion rate is compared with default traffic congestion rate threshold value；
If the traffic congestion rate is less than default traffic congestion rate threshold value, by the rescue group corresponding to the traffic information
5, as target rescue team；
And/or
Obtain the rescue success rate in the rescue efficiency information of the rescue team；
The rescue success rate is compared with default rescue success rate threshold value；
If the rescue success rate is more than the first default rescue success rate threshold value, by corresponding to the rescue efficiency information
Rescue team, as target rescue team；
And/or
Obtain the rescue satisfaction in the history evaluation information of the rescue team；
The rescue satisfaction is compared with default rescue satisfaction threshold value；
If the rescue satisfaction is more than the first default rescue satisfaction threshold value, by corresponding to the history evaluation information
Rescue team, as target rescue team.
5. the method according to any one of claim 1-4, it is characterised in that described the rescue information to be sent to described
After client corresponding to target rescue team, also include：
When the rescue made according to the rescue information that the client received corresponding to the target rescue team is sent
When confirming feedback, the state of the target rescue team is modified to carry out into state by armed state；
According to the rescue information and default rule, rescue order is generated, and perform following operation：
The rescue order is sent to the client corresponding to SOS staff；The rescue order includes：Target rescue team
Rescue distance and/or rescue number of times；
Or,
The rescue order is sent to the client corresponding to SOS staff, and the rescue in the rescue confirmation
Distance carries out billing operation；
Or,
The rescue order is sent to the client corresponding to SOS staff, according to the rescue time in the rescue confirmation
Number carries out billing operation.
6. method according to claim 5, it is characterised in that
If in Preset Time, not receiving the rescue confirmation feedback that the client corresponding to target rescue team is sent,
Or, when the refusal made according to the rescue information that the client received corresponding to the target rescue team is sent
During rescue feedback：
According to rescue range information, the traffic information of rescue path, the rescue efficiency information of rescue team and history evaluation letter
At least one carries out the matching again of rescue team in breath, obtains new target rescue team；
Or, will once match in resulting multiple rescue teams, Jing after Secondary Match, the rescue team not matched,
As new target rescue team；
The rescue information is sent to the client corresponding to the new target rescue team.
7. method according to claim 6, it is characterised in that obtain the target rescue team or described new in real time
3rd geographical location information of target rescue team；3rd geographical location information includes：The target rescue team or
Real-time geographical locations in the new target rescue team rescue operations；
3rd geographical location information is sent to the client corresponding to the SOS staff.
8. method according to claim 1, it is characterised in that it is described according to first geographical location information and in advance
Second geographical location information of the multiple rescue teams for obtaining carries out before the once matching of rescue team, also including：
Request is called for help according to described, the number of times that the telephone number information called for help in request is called for help within the default time is judged
Whether preset times are more than；
If it is, the corresponding telephone number of request of calling for help is shielded as the phone that disturbs the public order.
9. device is realized in a kind of distress call service, it is characterised in that described device includes：
Information acquisition unit, for obtaining request is called for help；It is described to call for help the first geographical position that SOS staff is carried in request
Information and telephone number information；
Information matching unit, for second according to first geographical location information and the advance multiple rescue teams for obtaining
Geographical location information carries out the once matching of rescue team, obtains target rescue team；
Rescue information generates transmitting element, for being generated according to first geographical location information and the telephone number information
Rescue information, and the rescue information is sent to the client corresponding to the target rescue team.
10. system is realized in a kind of distress call service, it is characterised in that the system includes：SOS staff's client, rescue group
5 clients and server；
Distress call service as claimed in claim 9 is provided with the server and realizes device.
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| CN201610879329.9A CN106651716A (en) | 2016-10-08 | 2016-10-08 | Emergency calling service realizing method, emergency calling service realizing device and emergency calling service realizing system |
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| CN201610879329.9A CN106651716A (en) | 2016-10-08 | 2016-10-08 | Emergency calling service realizing method, emergency calling service realizing device and emergency calling service realizing system |
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