Summary of the invention
The technical problem that the present invention will solve provides a kind of voice microblogging implementation method and system, can improve the authenticity of microblogging content, enriches the microblogging content.
For solving the problems of the technologies described above, embodiments of the invention provide technical scheme following:
On the one hand, a kind of voice microblogging implementation method is provided, comprises:
The microblogging server receives the interactive voice answering IVR message that the service of voice microblogging is carried out in user's request, carries the address information that calling number and user pay close attention to the voice microblogging in the said IVR message;
Said microblogging server is according to said calling number and said address information judges authority;
Said microblogging server is carried out the said voice microblogging service of user's request according to said user right.
Wherein, said microblogging server receives user's request and carries out also comprising before the IVR message of voice microblogging service:
The microblogging server receives the IVR message that the voice microblogging is opened in user's request, carries calling number in the said IVR message;
Said microblogging server is that said user distributes voice microblogging sign, and sets up the corresponding relation between said calling number and the user speech microblogging sign.
Wherein, In said address information, comprise the voice microblogging sign corresponding with said calling number; The voice microblogging service that described request is carried out is when creating the voice blog article, and the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprises:
Said microblogging server receives the IVR message that said user asks to create the voice blog article;
Said microblogging server receives the audio file that said user sends;
Said microblogging server is the said audio file of issue on the corresponding voice microblogging of said address information.
Wherein, In said address information, comprise the voice microblogging sign corresponding with said calling number; The voice microblogging service that described request is carried out is for checking voice blog article when comment, and the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprises:
Said microblogging server receives the IVR message that the comment of voice blog article is checked in said user's request,
Said microblogging server receives the time period information that said user sends;
Said microblogging server with in the said time period, the audio file of the blog article comment of issuing on the corresponding voice microblogging of said address information is sent to said user.
Wherein, In said address information, comprise the voice microblogging sign corresponding with said calling number; When the voice microblogging service that described request is carried out was commented on for the reply voice blog article, the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprised:
Said microblogging server receives the IVR message that said user asks the comment of reply voice blog article;
Said microblogging server receives the audio file of the reply voice blog article comment of said user's transmission;
Said microblogging server is the said audio file of issue on the corresponding voice microblogging of said address information.
Wherein, In said address information, comprise the voice microblogging sign corresponding with said calling number; When the voice microblogging service that described request is carried out was deletion voice blog article, the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprised:
Said microblogging server receives the IVR message that said user asks to delete the voice blog article;
Said microblogging server receives the time period information that said user sends;
The audio file of issuing on the voice microblogging that said microblogging server is deleted in the said time period, said address information is corresponding.
Wherein, In said address information, do not comprise the voice microblogging sign corresponding with said calling number; The voice microblogging service that described request is carried out is when reading the voice blog article, and the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprises:
Said microblogging server receives the IVR message that said user asks to read the voice blog article;
Said microblogging server receives the time period information that said user sends;
Said microblogging server with in the said time period, the audio file issued on the corresponding voice microblogging of said address information is sent to said user.
Wherein, In said address information, do not comprise the voice microblogging sign corresponding with said calling number; When the voice microblogging service that described request is carried out was comment voice blog article, the said voice microblogging service that said microblogging server is carried out user's request according to said user right comprised:
Said microblogging server receives the IVR message that said user asks to comment on the voice blog article;
Said microblogging server receives the audio file of the comment voice blog article of said user's transmission;
Said microblogging server is the said audio file of issue on the corresponding voice microblogging of said address information.
The embodiment of the invention also provides a kind of voice microblogging to realize system, comprising:
The microblogging server; Be used to receive the interactive voice answering IVR message that the service of voice microblogging is carried out in user's request; Carry calling number and user in the said IVR message and pay close attention to the address information of voice microblogging; According to said calling number and said address information judges authority, and carry out the said voice microblogging service of user's request according to said user right.
Wherein, Said microblogging server also is used to receive the IVR message that the voice microblogging is opened in user's request; Carry calling number in the said IVR message,, and set up the corresponding relation between said calling number and the user speech microblogging sign for said user distributes voice microblogging sign.
Wherein, in said address information, comprise the voice microblogging sign corresponding with said calling number, the voice microblogging service that described request is carried out is when creating the voice blog article,
Said microblogging server also is used to receive the IVR message that said user asks to create the voice blog article, receives the audio file that said user sends, and on the corresponding voice microblogging of said address information, issues said audio file;
Said voice microblogging realizes that system also comprises:
Voice file server is used to store the corresponding relation between said audio file and the said voice microblogging sign.
Wherein, in said address information, comprise the voice microblogging corresponding sign with said calling number, the voice microblogging service that described request is carried out when checking that the voice blog article is commented on,
Said microblogging server also is used for the IVR message that the comment of voice blog article is checked in said user's request; Receive the time period information that said user sends, and with in the said time period, the audio file of the blog article comment of issuing on the corresponding voice microblogging of said address information is sent to said user.
Wherein, in said address information, comprise the voice microblogging sign corresponding with said calling number, when the voice microblogging service that described request is carried out is commented on for the reply voice blog article,
Said microblogging server also is used to receive the IVR message that said user asks the comment of reply voice blog article, receives the audio file of the reply voice blog article comment of said user's transmission, and on the corresponding voice microblogging of said address information, issues said audio file;
Said voice file server also is used to store the audio file of said reply voice blog article comment and the corresponding relation between the said voice microblogging sign.
Wherein, in said address information, comprise the voice microblogging sign corresponding with said calling number, when the voice microblogging service that described request is carried out is deletion voice blog article,
Said microblogging server also is used to receive the IVR message that said user asks to delete the voice blog article, receives the time period information that said user sends, and deletes the audio file of issuing on the corresponding voice microblogging of interior, said address information of said time period;
The audio file of issuing on the voice microblogging that said voice file server also is used to delete in said time period of storage, said address information is corresponding.
Wherein, in said address information, do not comprise the voice microblogging sign corresponding with said calling number, the voice microblogging service that described request is carried out is when reading the voice blog article,
Said microblogging server also is used to receive the IVR message that said user asks to read the voice blog article; Receive the time period information that said user sends, and with in the said time period, the audio file issued on the corresponding voice microblogging of said address information is sent to said user.
Wherein, in said address information, do not comprise the voice microblogging sign corresponding with said calling number, when the voice microblogging service that described request is carried out is comment voice blog article,
Said microblogging server also is used to receive the IVR message that said user asks to comment on the voice blog article, receives the audio file of the comment voice blog article of said user's transmission, and on the corresponding voice microblogging of said address information, issues said audio file;
Said voice file server also is used to store the corresponding relation between said audio file and the said voice microblogging sign.
Embodiments of the invention have following beneficial effect:
In the such scheme; The microblogging server receives the IVR message that the service of voice microblogging is carried out in user's request; Carry calling number and user in the IVR message and pay close attention to the address information of voice microblogging; The microblogging server is carried out the voice microblogging service of user's request afterwards according to calling number and address information judges authority according to user right, thereby realizes the issue of voice microblogging.The present invention has changed the problem that traditional microblogging only provides text service, has enriched the microblogging content, and can guarantee the authenticity of microblogging content.
Embodiment
For technical problem, technical scheme and advantage that embodiments of the invention will be solved is clearer, will combine accompanying drawing and specific embodiment to be described in detail below.
Embodiments of the invention provide a kind of voice microblogging implementation method and system, can improve the authenticity of microblogging content, enrich the microblogging content.
Fig. 1 is the schematic flow sheet of the voice microblogging implementation method of the embodiment of the invention, and as shown in Figure 1, present embodiment comprises:
Step 101: the microblogging server receives the interactive voice answering IVR message that the service of voice microblogging is carried out in user's request, carries the address information that calling number and user pay close attention to the voice microblogging in the IVR message;
Step 102: the microblogging server is according to calling number and address information judges authority;
Step 103: the microblogging server is carried out the voice microblogging service of user's request according to user right.
The voice microblogging implementation method of present embodiment; The microblogging server receives the IVR message that the service of voice microblogging is carried out in user's request; Carry calling number and user in the IVR message and pay close attention to the address information of voice microblogging; The microblogging server is carried out the voice microblogging service of user's request afterwards according to calling number and address information judges authority according to user right, thereby realizes the issue of voice microblogging.Present embodiment has changed the problem that traditional microblogging only provides text service, has enriched the microblogging content, and can guarantee the authenticity of microblogging content.
Fig. 2 is the structural representation that the voice microblogging of the embodiment of the invention is realized system, and as shown in Figure 2, present embodiment comprises:
Microblogging server 20; Be used to receive IVR (the InteractiveVoice Response that the service of voice microblogging is carried out in user's request; Interactive voice answering) message; Carry calling number and user in the IVR message and pay close attention to the address information of voice microblogging,, and carry out the voice microblogging service of user's request according to user right according to calling number and address information judges authority.
Wherein, microblogging server 20 also is used to receive the IVR message that the voice microblogging is opened in user's request, carries calling number in the IVR message, for the user distributes voice microblogging sign, and sets up the corresponding relation between calling number and the user speech microblogging sign.
Wherein, in the information of address, comprise the voice microblogging sign corresponding with calling number, the voice microblogging service that request is carried out is when creating the voice blog article,
Microblogging server 20 also is used to receive the IVR message that the user asks to create the voice blog article, receives the audio file that the user sends, and on the corresponding voice microblogging of address information, issues audio file;
The voice microblogging realizes that system also comprises:
Voice file server 21 is used for the corresponding relation between storing audio files and the voice microblogging sign.
Wherein, in the information of address, comprise the voice microblogging corresponding sign with calling number, the voice microblogging service that request is carried out when checking that the voice blog article is commented on,
Microblogging server 20 also is used for the IVR message that the comment of voice blog article is checked in user request, receives the time period information that the user sends, and with in the time period, the audio file of the blog article comment of issuing on the corresponding voice microblogging of address information is sent to the user.
Wherein, in the information of address, comprise the voice microblogging sign corresponding with calling number, when the voice microblogging service that request is carried out is commented on for the reply voice blog article,
Microblogging server 20 also is used to receive the IVR message that the user asks the comment of reply voice blog article, receives the audio file of the reply voice blog article comment of user's transmission, and on the corresponding voice microblogging of address information, issues audio file;
Voice file server 21 also is used to store the audio file of reply voice blog article comment and the corresponding relation between the voice microblogging sign.
Wherein, in the information of address, comprise the voice microblogging sign corresponding with calling number, when the voice microblogging service that request is carried out is deletion voice blog article,
Microblogging server 20 also is used to receive the IVR message that the user asks to delete the voice blog article, receives the time period information that the user sends, and the audio file of issuing on the voice microblogging that the deletion time period is interior, address information is corresponding;
Voice file server 21 also is used to delete the audio file of issuing on the voice microblogging that the time period is interior, address information is corresponding of storage.
Wherein, in the information of address, do not comprise the voice microblogging sign corresponding with calling number, the voice microblogging service that request is carried out is when reading the voice blog article,
Microblogging server 20 also is used to receive the IVR message that the user asks to read the voice blog article, receives the time period information that the user sends, and with in the time period, the audio file issued on the corresponding voice microblogging of address information is sent to the user.
Wherein, in the information of address, do not comprise the voice microblogging sign corresponding with calling number, when the voice microblogging service that request is carried out is comment voice blog article,
Microblogging server 20 also is used to receive the IVR message that the user asks to comment on the voice blog article, receives the audio file of the comment voice blog article of user's transmission, and on the corresponding voice microblogging of address information, issues audio file;
Voice file server 21 also is used for the corresponding relation between storing audio files and the voice microblogging sign.
The voice microblogging of present embodiment is realized system; The microblogging server receives the IVR message that the service of voice microblogging is carried out in user's request; Carry calling number and user in the IVR message and pay close attention to the address information of voice microblogging; The microblogging server is carried out the voice microblogging service of user's request afterwards according to calling number and address information judges authority according to user right, thereby realizes the issue of voice microblogging.Present embodiment has changed the problem that traditional microblogging only provides text service, has enriched the microblogging content, and can guarantee the authenticity of microblogging content.
Fig. 3 is the another structural representation that the voice microblogging of the embodiment of the invention is realized system, and as shown in Figure 3, voice microblogging realization system comprises:
1, exchange of speech platform is used for voice-bearer microblogging IVR goods batch, docks with provider switch, realizes to the phone incoming call processing such as record, playback;
2, Short Message Service Gateway docks with the operator SMS gateway, is used to realize to user's SMS notification and the note that receives the user;
3, interface module is used to provide open interface, realizes account, information such as blog article synchronously with mutual;
4, database is used for the storage products data;
5, voice file server is responsible for the storage of voice document, and the integrating speech sound identification software is realized the Preliminary screening to voice, is responsible for the voice document distribution simultaneously, realizes the distributed extraction of medium;
6, microblogging server provides the blog article editor with B/S (Browser/Server, browser and server) mode for user and contact staff, browses, and blog article audit (customer service), the contact person safeguards, product such as opens/nullifies at operating function.
Below in conjunction with system shown in Figure 3 voice microblogging implementation method of the present invention is done further introduction.
Fig. 4 is a schematic flow sheet of opening the voice microblogging.Open the conditional request user and have a telephone number or mailbox, telephone number comprises Mobile Directory Number and fixed telephone number.To carry out service fulfillment be the schematic flow sheet that the voice microblogging is opened in example explanation through dialing voice microblogging Number for access with the user below.As shown in Figure 4; The IVR Number for access that the user dials the voice microblogging is 95013X such as the IVR Number for access of voice microblogging, and the user dials this number, and the microblogging server judges at first whether this calling number can be registered; If cannot, then winding-up is opened and is gone forward side by side into main menu; If this calling number can be registered; Then playing alert tones is pointed out the user; The user selects corresponding button to register according to prompt tone, and the user can select to register as " bean vermicelli " user or bloger, if the user registers the bloger as; Then the microblogging server can write down the bloger space address of this calling number for the user; And distribute UID (unique identifier, only identifier) as user's voice microblogging sign to the user, set up calling number and the user speech microblogging corresponding relation between identifying.After registration is accomplished, can directly in IVR, open the voice microblogging for the user; Also can be by behind the system log (SYSLOG), open the voice microblogging for the user again behind contact staff's contact user checking data.
Fig. 5 is the schematic flow sheet of login voice microblogging.Bloger and bean vermicelli are accomplished login through the IVR Number for access of dialing the voice microblogging, and the IVR Number for access comprises voice microblogging Tomcat-IVRPortal number 95013X and a series of number 95013X+YYYYYY, wherein YYYYYY by the user the address ID of concern voice microblogging.The microblogging server is differentiated the user through calling number; If such as YYYYYY is the UID of the corresponding voice microblogging of this calling number; The opposite end that can judge calling number so is the bloger, and the microblogging server is play different ivr menus to guide the user to accomplish follow-up operation according to class of subscriber and called number afterwards; As activate the service, create blog article etc.The user can select corresponding button to operate according to prompt tone, in practical operation, the corresponding implication of different key can be set as required.
Fig. 6 is the schematic flow sheet of the establishment voice blog article of the embodiment of the invention, and is as shown in Figure 6, and the user selects to record new blog article through dialing the bloger space of IVR Number for access login oneself.The microblogging server at first is the recording file name; Begin to record blog article afterwards, the user can record through phone, behind End of Tape; The user can select directly to issue the voice blog article or the voice blog article is edited according to the prompt tone operation push-button; After voice blog article editor finished, the contact staff can examine the blog article content through the microblogging server, and audit is issued this voice blog article through the back in user's bloger space; And pass through Short Message Service Gateway and send the bean vermicelli that SMS notification is paid close attention to this bloger, this voice blog article of voice file server storage simultaneously.
Fig. 7 is for the schematic flow sheet of checking the comment of voice blog article of the embodiment of the invention, and is as shown in Figure 7, and the user selects to check the comment of voice blog article through dialing the bloger space of IVR Number for access login oneself.The user at first selects to check the comment in which according to prompt tone time period, and time period of selecting according to the user of microblogging server is searched the blog article comment from voice file server afterwards, and plays to the user, and the user listens to the comment of voice blog article according to prompt tone.
Fig. 8 is the schematic flow sheet of the reply voice blog article comment of the embodiment of the invention, and is as shown in Figure 8, and the user selects to reply comment through dialing the bloger space of IVR Number for access login oneself.The user at first selects the comment that will reply; The microblogging server begins to record answer, and the user can record through phone, behind End of Tape; The user can select directly issue answer or carry out audition through the prompt tone operation push-button; After end was recorded in answer, the contact staff can examine reply content through the microblogging server, and audit is issued this voice blog article through the back in user's bloger space; And pass through Short Message Service Gateway and send the bean vermicelli that SMS notification is paid close attention to this bloger, voice file server storage simultaneously is somebody's turn to do and is replied.
Fig. 9 is the schematic flow sheet of the deletion voice blog article of the embodiment of the invention, and is as shown in Figure 9, and the user is through dialing the bloger space of IVR Number for access login oneself; Select the deletion blog article; And according to prompt tone operation push-button section input time, the voice document of microblogging whois lookup voice file server storage is for the user plays the voice blog article in this time period successively; Whether the prompting user will delete the voice blog article of broadcast; The user is according to which voice blog article of prompt tone operation push-button selection needs deletion, and after the user selected to need the voice blog article of deletion, voice file server was deleted this voice blog article of storage.Equally, the user also can basis make amendment to the content of voice blog article with Fig. 9 similar operation.
Figure 10 is for the schematic flow sheet of listening to the voice blog article of the embodiment of the invention, and is shown in figure 10, and the user selects to listen to the voice blog article on this microblogging through dialing the voice microblogging that the login of IVR Number for access is paid close attention to.The user is according to prompt tone operation push-button section input time; The voice document of microblogging whois lookup voice file server storage; For the user plays the voice blog article in this time period successively; The voice blog article that the user listens to according to prompt tone operation push-button selection needs, behind the voice blog article that the user selects to listen to, the microblogging server is play the voice blog article for the user.
Figure 11 is the schematic flow sheet of the comment voice blog article of the embodiment of the invention, and is shown in figure 11, and the user selects the voice blog article on this microblogging of comment through dialing the voice microblogging that the login of IVR Number for access is paid close attention to.The user at first selects the voice blog article that will comment on; The microblogging server begins to record comment afterwards, and the user can record through phone, behind End of Tape; The user can select directly issue comment or carry out audition through the prompt tone operation push-button; After end was recorded in comment, the contact staff can examine the comment content through the microblogging server, and audit is through this voice blog article of back issue; And pass through the bloger that Short Message Service Gateway sends this voice microblogging of SMS notification, voice file server storage simultaneously should be commented on.
In the foregoing description, when user's segment information input time, the date can be used relative " today " in the recent period, and " yesterday ", " day before yesterday ", " three days ago " represented, the date far away uses 8 dates to represent, like " on 01 01st, 2010 ".The user through realizing according to the prompt tone operation push-button, under different application scenes, can give button different implications to the use of voice microblogging.
The present invention disposes through the distributed system platform; For the user distributes unique access code; Make the user can listen to and issue the voice microblogging, reduced checking of microblogging and browsed threshold, and the present invention has realized through voice issue primary sound microblogging through the making call Number for access; Can improve public figure's the affinity and the authenticity of microblogging, satisfy user's diversified demand.
The above is a preferred implementation of the present invention; Should be pointed out that for those skilled in the art, under the prerequisite that does not break away from principle according to the invention; Can also make some improvement and retouching, these improvement and retouching also should be regarded as protection scope of the present invention.