CN101938522A - Method for voice microblog service - Google Patents

Method for voice microblog service Download PDF

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Publication number
CN101938522A
CN101938522A CN 201010278841 CN201010278841A CN101938522A CN 101938522 A CN101938522 A CN 101938522A CN 201010278841 CN201010278841 CN 201010278841 CN 201010278841 A CN201010278841 A CN 201010278841A CN 101938522 A CN101938522 A CN 101938522A
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China
Prior art keywords
voice
microblogging
visitor
service method
option
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CN 201010278841
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Chinese (zh)
Inventor
林薰苑
李俊晓
李柏青
张家瑜
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Chunghwa Telecom Co Ltd
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Chunghwa Telecom Co Ltd
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Priority to CN 201010278841 priority Critical patent/CN101938522A/en
Publication of CN101938522A publication Critical patent/CN101938522A/en
Pending legal-status Critical Current

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Abstract

The invention discloses a method for a voice microblog service, which provides the microblog service, which is mainly through voice, to a user in a telephone voice interactive way. The method mainly comprises the following steps that: a user terminal is connected with a telecommunication switch; the telecommunication switch is connected with a voice microblog service servo; and the voice microblog service servo provides the corresponding service operation process to the user terminal in the telephone voice interactive way so as to allow the user terminal to use the selected service items.

Description

Voice microblogging visitor service method
Technical field
The invention relates to a kind of voice microblogging visitor service method, is to use voice microblogging visitor service method about a kind of call voice interaction mode that utilizes.
Background technology
Because at present the networking application service of various different kenels has been brought up in the fast development of Information of Science and Technology and Internet, especially develop the most flourishing based on services such as the Internet microblogging visitor of literal or Internet bloggers.The user is by the mode of Internet via web page interface, utilizes electronics literal input record information miscellaneous, also obtains various information based on literal by Internet via browsing page simultaneously.
But this recording mode based on literal often is subject to the construction popularity rate of Internet and the frequency range restriction of Internet can't be used anywhere or anytime, moreover many personages are inconvenient or be bad at the input of electronics literal, the inconvenience that often causes service to use.
This shows that above-mentioned existing mode still has many disappearances, real non-one good design, and demand urgently being improved.More meet energy-saving benefit in order to provide, the article of actual demand, the inventor researches and develops, to solve the problem that easily produces in the known use.
Review, the development of call voice technology is developed to now mobile phone from the past landline telephone, phone is built popularity rate considerably beyond Internet, and the occupation mode of call voice is also come conveniently than Internet, and is not subjected to the restriction on time, the space.
Summary of the invention
Main purpose of the present invention promptly is to provide a kind of voice microblogging visitor service method, it is connected with a voice microblogging customer service affair server by a telecommunications switch, this voice microblogging customer service affair server provides this user side to choose corresponding service operations flow process with the call voice interaction mode, so that user side (for example: record the voice messaging of desiring to share uses selected service, the issue voice messaging is to individual Internet microblogging visitor or individual Internet blogger etc., listen to other people voice messaging, listen to local voice information, respond voice messaging, search voice messaging, search the voice messaging author, the collection voice messaging, collection voice messaging author, the voice messaging of hopping, manage individual voice messaging, the management favorites, service functions such as setting of individual's basic document and individual voice microblogging visitor privacy settings or the like).
Secondary objective of the present invention promptly is to provide a kind of voice microblogging visitor service method, it is by the setting of a voice microblogging customer service affair server, this voice microblogging customer service affair server provides a subscriber data storehouse, make user side carry out the Shen and rent in this voice microblogging customer service affair server, and by the Shen rent provide this user's content record with share, content release, Shen rent content listen to, content search, personality kit case, Service Description, the service function of throwing a lease or the like.
Of the present invention time a purpose promptly is to provide a kind of voice microblogging visitor service method, it is by the setting of a voice microblogging customer service affair server, provide this user with easy voice interface flow process, service function is gone up or the like in services such as individual Internet microblogging visitor or individual Internet blogger that voice microblogging visitor information is published to automatically.
A further object of the present invention promptly is to provide a kind of voice microblogging visitor service method, it is by the setting of a voice microblogging customer service affair server, integrate location technology (LBS), provide this user, listen to service functions such as local voice information with easy voice interface flow process.
Another object of the present invention promptly is to provide a kind of voice microblogging visitor service method, and it is by the setting of a voice microblogging customer service affair server, provide this user the Shen rent that content is not listened to, the Shen is rented, Service Description or the like service function.
Can reach the voice microblogging visitor service method of foregoing invention purpose, wherein step is:
User side is connected with telecommunications switch;
This telecommunications switch is connected to voice microblogging customer service affair server;
This voice microblogging customer service affair server provides the multiple call voice interaction mode of this user side service option.
Preferred version, wherein this user side is to be connected with this telecommunications switch via circuit switching, exchanges data networking or integrated network.
Preferred version, wherein this telecommunications switch is to be connected with this voice microblogging customer service affair server through circuit switching, exchanges data networking or integrated network.
Preferred version, wherein this voice microblogging customer service affair server comprises:
A phone control die set is connected with telecommunications switch, communicates control and treatment;
A phone interface decipher module connects phone control die set and voice microblogging visitor interactive voice module, and its major function is that the voice flow instruction of voice microblogging visitor interactive voice module is translated to the phone control die set, to reach the voice interface function;
Voice microblogging visitor interactive voice module connects phone interface decipher module and networking microblogging visitor and connects module, and connects the subscriber data storehouse, its major function provide and user side between the voice flow of voice interface, and the mechanism in access subscriber data storehouse;
A voice resource module connects the phone control die set, and its major function provides as phonetic synthesis or speech recognition, and carries out the distribution of voice resource;
A networking microblogging visitor connects module, connect voice microblogging visitor interactive voice module, its major function provides voice microblogging visitor interactive voice module the voice microblogging visitor information that the user shares is distributed in the service of individual Internet microblogging visitor or individual Internet blogger automatically.
Preferred version, wherein this communication network is to comprise public telecommunication networking, catv communication networking, wireless communication network, mobile communication network, satellite communication network, optical fiber communication networking or dataphone networking.
Preferred version, wherein this voice microblogging customer service affair server can be served the Shen according to the user and be rented state, and different multiple voice interface service functions is provided.
Preferred version, but this voice microblogging customer service affair server dynamic access subscriber data storehouse wherein, and, provide multiple voice interface service function according to data wherein.
Preferred version, wherein the multiple voice interface service function option that provided of this voice microblogging customer service affair server comprise the Shen rent family personality kit case, the Shen rent indoor appearance record with share, the Shen rents that indoor appearance is listened to, the Shen rents that search at the family, the Shen is rented to throw a lease in the family, Service Description, do not rented indoor appearance and listen to and do not rent the Shen, family and rent.
Preferred version, wherein this Shen rent that family personality kit case option comprises the basic document editor, the inquiry of counting, listen to level setting, the information management of hopping, information management and privacy settings.
Preferred version, wherein this is rented indoor appearance and records and share option and comprise the issue of recorded speech information and voice messaging in the Shen.
Preferred version, wherein this is rented indoor appearance and listens to option and comprise popular seniority among brothers and sisters, up-to-date recommendation and local information in the Shen.
Preferred version, wherein this local information option comprises the technical method of integrating location technology.
Preferred version, wherein this is rented the family and search to search option and comprise speech information retrieval and author's retrieval in the Shen.
Preferred version, wherein this is not rented indoor appearance and listens to option and comprise popular seniority among brothers and sisters and up-to-date recommendation.
Preferred version, wherein this basic document editing options comprises and records the pet name and record self-introduction.
Preferred version, wherein this information management option comprises and listens to message box, my favorite information, information that I record and my collection pavilion.
Preferred version, whether wherein this privacy settings option can allow the user determine whether the voice messaging of oneself is open, and can allow other users listen to and issue.
Preferred version, wherein this recorded speech information option comprises the function of information storage to the subscriber data storehouse of voice microblogging customer service affair server.
Preferred version, wherein this voice messaging issue option provides the user that voice messaging is distributed on individual networking microblogging visitor or the individual networking blogger.
Preferred version, wherein should hot topic the seniority among brothers and sisters option comprise responses, add I favorite, hop, listen to other people and respond and mark.
Preferred version, wherein this up-to-date recommendations comprise response, add I favorite, hop, listen to other people and respond and scoring.
Preferred version, wherein this local information option comprise response, add I favorite, hop, listen to other people and respond and scoring.
Preferred version wherein should comprise scoring by hot topic seniority among brothers and sisters option.
Preferred version, wherein this up-to-date recommendations comprises scoring.
Preferred version, wherein this my favorite information option comprises and hops and voice messaging issue.
Preferred version, wherein the information option that I record this comprises and hops and the voice messaging issue.
Preferred version, wherein this hop the mode of dialing beyond including with voice messaging forward to input at that time door number, with the news in brief mode notify input at that time number or the like the voice messaging listening mode.
Preferred version, the mode of dialling beyond wherein this is hopped and has comprised forwards to voice messaging default user Men Hao, notifies user Men Hao that desire establishes or the like to listen to the mode of this voice messaging in the news in brief mode.
Preferred version, wherein this scoring option provides a mechanism, allows voice microblogging visitor server can carry out one of selection method of all voice messagings.
Voice microblogging visitor service method provided by the present invention when comparing mutually with other prior aries, has more and gets the row advantage ready:
(1) The present invention be directed to the interface of uploading that services such as traditional Internet microblogging visitor or Internet blogger only provide literal or sound shelves,, promptly can't use the service of Internet blogger when the user does not have under the situation that Internet can use; Yet the present invention changes the method for service of services such as its intrinsic Internet microblogging visitor or Internet blogger, changes in the interactive voice mode, provides the customer service of voice microblogging to be engaged in.
(2) the present invention can make user side need not spend mint of money and install other extras additional, only needs can use by phone; Extendibility of the present invention in addition is extremely strong, and various communication networks of different nature all can be connected to voice voice microblogging customer service affair server.
(3) the present invention be except can significantly promoting the utilization rate of subscriber phone, and can significantly improve the user and use the phone wish, and then improves telecommunications business revenue and content operator and also can manage exclusive voice microblogging customer service and be engaged in, and its economic benefit is very obvious.
Description of drawings
The implementation step flow chart of Fig. 1 voice microblogging visitor of the present invention service method;
Fig. 2 is the system Organization Chart for voice microblogging visitor service method of the present invention;
Fig. 3 is the use flow chart of voice microblogging visitor service method of the present invention;
Fig. 4 is the enforcement illustration of voice microblogging visitor service method of the present invention;
Fig. 5 is the enforcement illustration of voice microblogging visitor service method of the present invention;
Fig. 6 is the enforcement illustration of voice microblogging visitor service method of the present invention;
Fig. 7 is the enforcement illustration of voice microblogging visitor service method of the present invention;
Fig. 8 is the enforcement illustration of voice microblogging visitor service method of the present invention;
Fig. 9 is the enforcement illustration of voice microblogging visitor service method of the present invention; And
Figure 10 is the enforcement illustration of voice microblogging visitor service method of the present invention.
Description of reference numerals:
100, user side, 200, telecommunications switch, 300, voice microblogging customer service affair server, 310, phone control die set, 320, phone interface decipher module, 330, voice microblogging visitor interactive voice module, 340, the voice resource module, 350, networking microblogging visitor connects module, and 400, the subscriber data storehouse.
Embodiment
Below in conjunction with accompanying drawing embodiments of the invention are elaborated:
See also Fig. 1, implementation step flow chart for voice microblogging visitor service method of the present invention, by among the figure as can be known, the present invention is by providing a kind of voice microblogging visitor service method, make the user can utilize the mode of voice interface simply and easily, the record that is not subjected to time, space with share own or other people voice messaging; For the user, only need possess a communication device, this communication device can be connected with telecommunications switch, and this telecommunications switch need connect a voice microblogging customer service affair server, user side is then by this communication device in addition, this telecommunications switch of process gets final product and this voice microblogging customer service affair server carries out multiple call voice interactive service option, and the step of implementing is:
(1) user side is connected 10 with a telecommunications switch, wherein this user side (fixed line, mobile phone, network telephone etc. have the device of communication function) be can be through a circuit switching (Circuit Switch) networking, communication networks (public telecommunication networking, catv communication networking, wireless communication network, mobile communication network, satellite communication network, optical fiber communication networking or dataphone networking) such as data exchange (Packet Switch) networking or integrated network are connected with this telecommunications switch;
(2) this telecommunications switch is connected to a voice microblogging customer service affair server 20, wherein this telecommunications switch be can be through a circuit switching (Circuit Switch) networking, communication networks (public telecommunication networking, catv communication networking, wireless communication network, mobile communication network, satellite communication network, optical fiber communication networking or dataphone networking) such as data exchange (Packet Switch) networking or integrated network are connected 20 with this voice microblogging customer service affair server;
(3) this voice microblogging customer service affair server provides the multiple call voice interaction mode of this user side service option 30, and wherein this multiple call voice interaction mode service option comprises:
(a) family personality kit case is rented in the Shen, wherein option comprised the basic document editor, the inquiry of counting, listen to level setting, function such as the information management of hopping, information management and privacy settings;
(b) Shen is rented indoor appearance and is recorded and share, and wherein option has comprised recorded speech information and voice messaging issue;
(c) Shen is rented indoor appearance and is listened to, and wherein option has comprised functions such as popular seniority among brothers and sisters, up-to-date recommendation and local information, and this local information option comprises and draws together the technical method of integrating location technology.
(d) Service Description;
(e) Shen is rented the family and is thrown a lease
(f) the family search is rented in the Shen, and wherein option has comprised functions such as speech information retrieval and author's retrieval;
(g) do not rent indoor appearance and listen to, wherein option has comprised functions such as popular seniority among brothers and sisters and up-to-date recommendation;
(h) do not rent functions such as Shen, family rent.
See also Fig. 3 in addition, with the action networking is example, when the user dials the service representative, a mobile phone connects a telecommunications switch, this telecommunications switch is connected to a voice microblogging customer service affair server, and this voice microblogging customer service affair server is connected to the subscriber data storehouse, therefore when this mobile phone was connected to voice microblogging customer service affair server by telecommunications switch after, whether this voice microblogging customer service affair server can check in via the subscriber data storehouse was that the voice microblogging customer service affair function choosing-item that the user gives different multiple call voice interaction modes is rented in the Shen;
And the voice microblogging customer service affair function choosing-item of this multiple call voice interaction mode comprises and records the voice messaging of desiring to share, the issue voice messaging is to individual Internet microblogging visitor or individual Internet blogger etc., listen to other people voice messaging, listen to local voice information, respond voice messaging, search voice messaging, search the voice messaging author, the collection voice messaging, collection voice messaging author, the voice messaging of hopping, manage individual voice messaging, the management favorites, service functions such as setting of individual's basic document and individual voice microblogging visitor privacy settings or the like;
Enter voice microblogging customer service affair server and work as user side with mobile phone, if this user side can record the voice messaging of desiring to share, and this voice microblogging customer service affair server stores this voice messaging for the rent user of Shen, and set up data in the subscriber data storehouse, listen to for other users; Working as voice messaging in addition stores successfully, voice microblogging customer service affair server then can be according to user's basic setting, voice messaging is distributed to this individual subscriber Internet microblogging visitor or individual Internet blogger etc., by the method for above service function, user side can be shared the voice of oneself easily;
User side also can select to listen to other people voice messaging, at this moment, voice microblogging customer service affair server provides three kinds of differences to listen to mode (popular seniority among brothers and sisters, up-to-date recommendation and local voice information), preceding two popular seniority among brothers and sisters and up-to-date recommendation, it is data access by the subscriber data storehouse, take out other user speech information of non-user, local information is found out the voice messaging that near other users record then by user's position terrestrial reference;
Listened to other user's voice information as the user in addition, can mark, respond, hop, listen other people to respond at this voice messaging or add function such as favorite, and the method by above service function, increase user interaction to each other.
See also Fig. 2, for voice microblogging of the present invention visitor service method be the system Organization Chart, by among the figure as can be known, this method be that the system framework comprises:
A user side 100 is that to be engaged in by this telecommunications switch 200 and the customer service of voice microblogging be that system 300 is connected, and the sharing information of this user side 100 and associative operation all can be engaged in via the customer service of voice microblogging be system 300 access subscriber data storehouses 400 and obtaining;
A telecommunications switch 200, be that to be engaged in user side 100 and the customer service of voice microblogging be that system 300 is connected, this telecommunications switch 200 needs to connect a voice microblogging customer service affair server 300, user side 100 is by this communication device, this telecommunications switch 200 of process gets final product and this voice microblogging customer service affair server 300 carries out multiple call voice interactive service option;
It is system 300 that a voice microblogging customer service is engaged in, be to be connected with subscriber data storehouse 400 with telecommunications switch 200, and this voice microblogging customer service to be engaged in be system 300 except can dynamic access subscriber data storehouse, and according to data wherein, provide multiple voice interface service function outside, also can serve the Shen according to the user and rent state, different multiple voice interface service functions is provided, this voice microblogging customer service affair is that system 300 comprises in addition:
A phone control die set 310 is to be connected with telecommunications switch 200, communicates control and treatment;
A phone interface decipher module 320, connect phone control die set 310 and voice microblogging visitor interactive voice module 330, its major function is that the voice flow instruction of voice microblogging visitor interactive voice module 330 is translated to phone control die set 310, to reach the voice interface function;
A voice microblogging visitor interactive voice module 330, connect phone interface decipher module 320 and networking microblogging visitor and connect module 350, and connecting subscriber data storehouse 400, its major function provides and the voice flow of 100 voice interfaces of user, and the mechanism in access subscriber data storehouse 400;
A voice resource module 340 connects phone control die set 310, and its major function provides as phonetic functions such as phonetic synthesis or speech recognitions, and carries out the distribution of voice resource;
A networking microblogging visitor connects module 350, connect voice microblogging visitor interactive voice module 330, its major function provides voice microblogging visitor interactive voice module 330 the voice microblogging visitor information that user 100 shares is distributed in the services such as individual Internet microblogging visitor or individual Internet blogger automatically.
See also Fig. 4, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, after user side was connected to voice microblogging customer service affair server, voice microblogging customer service affair server gave the service option of different multiple call voice interaction modes according to the service Shen rent state of user side; For example when user side when the family is rented in the Shen, voice microblogging customer service affair server provide personality kit case, content record with share, the Shen is rented content and is listened to, searches, throws a lease and service option such as Service Description is selected for user side, again for example when user side when the family is not rented in the Shen, voice microblogging customer service affair server can provide the Shen to rent that content is not listened to, the Shen is rented and function such as Service Description.
See also Fig. 5, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, when user side selection personality kit case is rented in the Shen, voice microblogging customer service affair server provides the basic document editor again, the inquiry of counting, listen to level setting, the service option of multiple call voice interaction mode such as the information management of hopping, information management and privacy settings, when user side was selected the basic document editor, voice microblogging customer service affair server provided the service option of recording the pet name and recording multiple call voice interaction modes such as self-introduction again;
And when recording the pet name voice pet name that user side records oneself be provided, and whether openly can select, if agree open, then other user sides are listened when getting the voice messaging that user side records, can hear the voice pet name of this user side earlier, record the self-introduction voice data that self-introduction then provides user side to record dean's length, can more understand the situation of this user side for other user sides.
See also Fig. 6, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, when user side is selected information management, voice microblogging customer service affair server provides again listens to message box, my favorite information (option comprised hop and function such as language message issue), the information that I record (option comprised hop and function such as language message issue), the service option of my multiple call voice interaction modes such as collection pavilion, yet above four kinds of information management sub-services options, all can allow user side listen to read according to time sequencing browses, and can browse in listening to read, delete and delete the function of affirmation;
The functional packet of hopping of my favorite information and the information that I record contains in addition:
(1) dialing mode in addition forwards to voice messaging at that time at the door number of input, notifies door number or the like the voice messaging listening mode of input at that time in the news in brief mode;
(2) and in addition the mode of dialling forwards to voice messaging default user Men Hao, notifies user Men Hao that desire establishes or the like to listen to the mode of this voice messaging in the news in brief mode.
And when user side is selected my favorite information or information that I record, voice microblogging customer service affair server provides again hops and the service option of multiple call voice interaction mode such as voice messaging issue, and hop the voice messaging or the own recorded speech information of the favorite that user side collected oneself are provided, the mode of dialling in addition forwards to relatives and friends.Voice messaging issue then provides the voice messaging or the own recorded speech information of the favorite that user side collect oneself, is distributed to the objective or individual Internet blogger of individual Internet microblogging etc. and serves;
In addition when user side is selected privacy settings, voice microblogging customer service affair server provides user side to carry out individual voice microblogging visitor, and whether disclosed setting is selected, and set voice microblogging visitor when user side is underground, other users then can't listen to any voice messaging of this user side, and the voice messaging of preceding this user side of collection be other users of favorite voice messaging, also can't carry out the voice messaging issue at this voice messaging.
See also Fig. 7, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, when the user side chosen content is recorded when sharing, voice microblogging customer service affair server provides the recorded speech informational function, therefore work as the user and recorded information, this voice microblogging customer service affair server is with the subscriber data storehouse of information storage to voice microblogging customer service affair server; Then, voice microblogging customer service affair server provides the voice messaging issuing function again, and the voice messaging that the user can select to record just now is distributed in the services such as individual Internet microblogging visitor or individual Internet blogger.
See also Fig. 8, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, select the Shen when user side and rent content when having listened to, voice microblogging customer service affair server provides the service option of multiple call voice interaction modes such as popular seniority among brothers and sisters, up-to-date recommendation and local information again; When user side selected Shen to rent hot topic seniority among brothers and sisters that content listens to and up-to-date recommendations, voice microblogging customer service affair server was understood access subscriber data storehouse in addition, selected suitable voice messaging and dialled and put to user side;
And when user side selected Shen to rent the local information that content listens to, voice microblogging customer service affair server can be obtained the ground point information of this user side earlier, then with this information for looking for the basis, near other user's voice information that are positioned at are obtained in access subscriber data storehouse; In addition when user side is selected the hot topic seniority among brothers and sisters of listening to of renting content of Shen, up-to-date recommendation and local information, voice microblogging customer service affair server provides response again, add my favorite, hop, listen to other people responds and the service option of scoring multiple call voice interaction modes such as (this scoring option provide a mechanism, allows the objective server of voice microblogging can carry out one of selection method of all voice messagings);
Yet when user side was selected to respond, voice microblogging customer service affair server provided user side to record response at the voice messaging of hearing just now; And back tin of other users that get same voice messaging, then can select to listen to other people to respond and hear the response that user side is recorded; In like manner, user side also can be selected to listen to other people and responds and listen to other user treasure then response of voice messaging to this;
Select to add my favorite in addition when user side, voice microblogging customer service affair server provides the user to collect the voice messaging of uppick just now, and the favorite voice messaging of being collected by user side, my the voice messaging issue of favorite information of information management that can be by the personality kit case, the voice messaging that will like is distributed to individual Internet microblogging visitor or individual Internet blogger etc.;
Voice microblogging customer service affair server provides the services package of hopping to contain in addition:
(1) dialing mode in addition forwards to voice messaging at that time at the door number of input, notifies door number or the like the voice messaging listening mode of input at that time in the news in brief mode;
(2) and in addition the mode of dialling forwards to voice messaging default user Men Hao, notifies user Men Hao that desire establishes or the like to listen to the mode of this voice messaging in the news in brief mode.
See also Fig. 9, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, when user side select to be searched, voice microblogging customer service affair server provided the service option of multiple call voice interaction modes such as speech information retrieval and author's retrieval; Therefore work as user side and select speech information retrieval, but button is imported the numbering (this is numbered digital coding) of some voice messagings, then voice microblogging customer service affair server can be found out corresponding voice messaging according to this numbering, dials to put to user side and listens to.Select the author when user side and retrieve, but button is imported a certain user's user identification code (this identification code is a digital coding), then voice microblogging customer service affair server can be found out corresponding user's up-to-date voice messaging according to this identification code, dials to put to user side and listens to.
See also Figure 10, enforcement illustration for voice microblogging visitor service method of the present invention, by among the figure as can be known, when user side when the family is not rented in the Shen, and selecting not the Shen to rent content listens to, this voice microblogging customer service affair server provides popular seniority among brothers and sisters and up-to-date recommendation, if when user side when the family is not rented in the Shen, and select hot topic to rank and up-to-date recommendation, then voice microblogging customer service affair server provides the service option of scoring multiple call voice interaction modes such as (this scoring option provide a mechanism, allows voice microblogging visitor server can carry out one of selection method of all voice messagings) again; So utilize voice microblogging customer service affair server the service option of multiple call voice interaction mode, bootable user is convenient and simply use the customer service of voice microblogging to be engaged in.
Be specific embodiments of the invention only below, do not limit protection scope of the present invention with this; Any replacement and the improvement done on the basis of not violating the present invention's design all belong to protection scope of the present invention.

Claims (29)

1. voice microblogging visitor service method is characterized in that wherein step is:
(1) user side is connected with telecommunications switch;
(2) this telecommunications switch is connected to voice microblogging customer service affair server;
(3) this voice microblogging customer service affair server provides the multiple call voice interaction mode of this user side service option.
2. voice microblogging visitor service method as claimed in claim 1 is characterized in that wherein this user side is to be connected with this telecommunications switch via circuit switching, exchanges data networking or integrated network.
3. voice microblogging visitor service method as claimed in claim 1 is characterized in that wherein this telecommunications switch is to be connected with this voice microblogging customer service affair server through circuit switching, exchanges data networking or integrated network.
4. voice microblogging visitor service method as claimed in claim 1 is characterized in that wherein this voice microblogging customer service affair server comprises:
A phone control die set is connected with telecommunications switch, communicates control and treatment;
A phone interface decipher module connects phone control die set and voice microblogging visitor interactive voice module, and its major function is that the voice flow instruction of voice microblogging visitor interactive voice module is translated to the phone control die set, to reach the voice interface function;
Voice microblogging visitor interactive voice module connects phone interface decipher module and networking microblogging visitor and connects module, and connects the subscriber data storehouse, its major function provide and user side between the voice flow of voice interface, and the mechanism in access subscriber data storehouse;
A voice resource module connects the phone control die set, and its major function provides as phonetic synthesis or speech recognition, and carries out the distribution of voice resource;
A networking microblogging visitor connects module, connect voice microblogging visitor interactive voice module, its major function provides voice microblogging visitor interactive voice module the voice microblogging visitor information that the user shares is distributed in the service of individual Internet microblogging visitor or individual Internet blogger automatically.
5. as claim 2 or 3 described voice microblogging visitor service method, it is characterized in that wherein this communication network is to comprise public telecommunication networking, catv communication networking, wireless communication network, mobile communication network, satellite communication network, optical fiber communication networking or dataphone networking.
6. voice microblogging visitor service method as claimed in claim 1 is characterized in that wherein this voice microblogging customer service affair server is served the Shen according to the user and rented state, and different multiple voice interface service functions is provided.
7. voice microblogging visitor service method as claimed in claim 1 is characterized in that, wherein this dynamic access subscriber data storehouse of voice microblogging customer service affair server energy, and foundation is data wherein, and multiple voice interface service function is provided.
8. voice microblogging visitor service method as claimed in claim 1, it is characterized in that, wherein the multiple voice interface service function option that provided of this voice microblogging customer service affair server comprise the Shen rent family personality kit case, the Shen rent indoor appearance record with share, the Shen is rented and is produced that content is listened to, the Shen rents that search at the family, the Shen is rented to throw a lease in the family, Service Description, do not rented indoor appearance and listen to and do not rent the Shen, family and rent.
9. voice microblogging as claimed in claim 8 visitor service method is characterized in that, wherein this Shen rent that family personality kit case option comprises the basic document editor, the inquiry of counting, listen to level setting, the information management of hopping, information management and privacy settings.
10. voice microblogging as claimed in claim 8 visitor service method is characterized in that, wherein this is rented indoor appearance and record and share that option comprises recorded speech information and voice messaging is issued in the Shen.
11. voice microblogging as claimed in claim 8 visitor service method is characterized in that, wherein this is rented indoor appearance and listens to option and comprise popular seniority among brothers and sisters, up-to-date recommendation and local information in the Shen.
12. voice microblogging visitor service method as claimed in claim 11 is characterized in that wherein this local information option comprises the technical method of integrating location technology.
13. voice microblogging as claimed in claim 8 visitor service method is characterized in that, wherein this is rented the family and searches option and comprise speech information retrieval and author's retrieval in the Shen.
14. voice microblogging as claimed in claim 8 visitor service method is characterized in that, wherein this is not rented indoor appearance and listens to option and comprise popular seniority among brothers and sisters and up-to-date recommendation.
15. voice microblogging as claimed in claim 9 visitor service method is characterized in that, wherein this basic document editing options comprises and records the pet name and record self-introduction.
16. voice microblogging as claimed in claim 9 visitor service method is characterized in that, wherein this information management option comprises and listens to message box, my favorite information, information that I record and my collection pavilion.
17. voice microblogging visitor service method as claimed in claim 9 is characterized in that, whether wherein this privacy settings option allows the user determine whether the voice messaging of oneself is open, and can allow other users listen to and issue.
18. voice microblogging visitor service method as claimed in claim 10 is characterized in that wherein this recorded speech information option comprises the function of information storage to the subscriber data storehouse of voice microblogging customer service affair server.
19. voice microblogging visitor service method as claimed in claim 10 is characterized in that, wherein this voice messaging issue option provides the user that voice messaging is distributed on individual networking microblogging visitor or the individual networking blogger.
20. voice microblogging as claimed in claim 11 visitor service method is characterized in that, wherein should hot topic seniority among brothers and sisters option comprise responses, add I favorite, hop, listen to other people and respond and mark.
21. voice microblogging as claimed in claim 11 visitor service method is characterized in that, wherein this up-to-date recommendations comprise responses, add I favorite, hop, listen to other people response and mark.
22. voice microblogging as claimed in claim 11 visitor service method is characterized in that, wherein this local information option comprise responses, add I favorite, hop, listen to other people and respond and mark.
23. voice microblogging visitor service method as claimed in claim 14 is characterized in that, wherein should comprise scoring by hot topic seniority among brothers and sisters option.
24. voice microblogging visitor service method as claimed in claim 14 is characterized in that wherein this up-to-date recommendations comprises scoring.
25. voice microblogging as claimed in claim 16 visitor service method is characterized in that, wherein this my favorite information option comprises and hops and the voice messaging issue.
26. voice microblogging as claimed in claim 16 visitor service method is characterized in that, wherein the information option that I record this comprises and hops and the voice messaging issue.
27. as claim 20,21,22,25 or 26 described voice microbloggings visitor service method, it is characterized in that, dial beyond wherein this is hopped and includes mode with voice messaging forward to input at that time door number, with the news in brief mode notify input at that time number.
28. as claim 20,21,22,25 or 26 described voice microbloggings visitor service method, it is characterized in that, dial the user Men Hao that mode forwards to voice messaging default user Men Hao, notifies desire to establish in the news in brief mode beyond wherein this is hopped and has comprised.
29. as claim 20,21,22,23 or 24 described voice microblogging visitor service method, it is characterized in that wherein this scoring option provides a mechanism, allow voice microblogging visitor server can carry out one of selection method of all voice messagings.
CN 201010278841 2010-08-31 2010-08-31 Method for voice microblog service Pending CN101938522A (en)

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Publication number Priority date Publication date Assignee Title
CN102148898A (en) * 2011-01-28 2011-08-10 候万春 Phone terminal, system and method capable of supporting micro blog communication mode
CN102739722A (en) * 2011-04-15 2012-10-17 北京易信通联信息技术有限公司 Method and system for realizing voice microblog
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Application publication date: 20110105