CN101159781A - Real-time communication network music service system and method thereof - Google Patents
Real-time communication network music service system and method thereof Download PDFInfo
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- CN101159781A CN101159781A CNA2007100191598A CN200710019159A CN101159781A CN 101159781 A CN101159781 A CN 101159781A CN A2007100191598 A CNA2007100191598 A CN A2007100191598A CN 200710019159 A CN200710019159 A CN 200710019159A CN 101159781 A CN101159781 A CN 101159781A
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Abstract
The invention relates to a real-time communication network link music service system and a method thereof. The system comprises a real-time communication network link dial-up interface, a music service interactive voice response server and a real-time communication server. The real-time communication network link dial-up interface is connected with the real-time communication server and the real-time communication server is then connected with the music service interactive voice response server. Aiming to that the traditional IUR service is restricted by the service architecture, which generates the technical problems in convenient use, application cost as well as content application, the invention therefore provides the real-time communication network link music service system and the method thereof.
Description
Technical field
A kind of music service system and method thereof, especially a kind of in conjunction with real-time communication network (InstantMessage Network) and interactive voice response (Interactive Voice Response, IVR) serve, the system and the method thereof of user's music service content is provided.
Background technology
Traditional interactive voice response (Interactive Voice Response, IVR) Fu Wu function mode, as shown in Figure 1, when the user utilizes dialing equipment (as: local telephone 111 or mobile phone 113) Outgoing Call number to access ivr server (is example with music service ivr server 120) to telephone dial connection network 100 via telephone dial connection system 110, the user can by push on the dialing mechanism button (generation command code) directly and music service ivr server 120 carry out voice answer-back, identification, continue, shift, so that receive the music service content of corresponding demand from music service ivr server 120, because the IVR service can reach the advantage that service is provided in real time and saves the occurrences in human life expense, make the IVR service be subjected to vast welcome and favorable comment after releasing always.
So that the music service content to be provided, the user can serve by the IVR that music service ivr server 120 is provided and import specific command code with operation or carry out corresponding music service, and one of modal service can be play the song that the user likes exactly allows the user listen to; Perhaps also there is the dealer to release and allows user's sound to oneself under the IVR service environment set the tone, so-called set the tone be exactly by with the process of user's voice interface, allow in advance the program set up to the sound that the user the imported judgement that performs an analysis, inform that then the user result that sets the tone allows the user can grasp oneself sound more, further service more can initiatively provide the song that meets user's sound for user's humming at user's the result that sets the tone.
Yet, because conventional I VR service system is based upon black phone and dials and connects under the environment of network 100, so the user operable dialing equipment will be subjected to certain restriction, even select to use when dialing as the user as local telephone 111, so, be not fine on the convenience of many uses therefore because local telephone 111 fixed-site are dialed the position and can be restricted.In addition, no matter conventional I VR service is to dial the service that just provided that accesses that all must pass through the telecommunications service dealer by local telephone 111 or mobile phone 113, building of network 100 put and operation costs are all very high because black phone is dialed and connected, therefore often the charge of per minute is high in the service of accessing providing, and also is a no small disbursement for the user of frequent use service.Moreover conventional I VR limited-service is merely able to provide the user who calls that the service that is provided is provided alone, and can't service content be further shared with other user again in the problem of framework.
Summary of the invention
The present invention is subjected to restriction on the service architecture for solving conventional I VR service, makes the technical problem that produces on easy-to-use, use cost and content application, and a kind of real-time communication network music service system and method thereof are provided.
Technical solution of the present invention is: the present invention is a kind of real-time communication network music service system, its special character is: this system comprises the real-time communication network dialing interface, music service interactive voice response server and real-time communication service server, the real-time communication network dialing interface provides the user to import assigned number and accesses to the real-time communication service server, with set up and the real-time communication service server between online, and when being connected, can further receiving the command code of user's input and send music service interactive voice response server to music service interactive voice response server; Music service interactive voice response server provides voice-based interactive music service content according to received command code, and carries out voice interface with the real-time communication network dialing interface of dialing assigned number; The real-time communication service server, can receive the assigned number that the real-time communication network dialing interface transfers to and set up online, be wired to corresponding music service interactive voice response server by resolving assigned number decision switching, when user's input operation sign indicating number, equally can be by the switching of real-time communication service server, command code is transferred to music service interactive voice response server so that interactive voice or music service content to be provided, real-time communication network dialing interface and real-time communication service server join, and real-time communication service server and music service interactive voice response server join.
Above-mentioned real-time communication network dialing interface is real-time communication device, website and webpage link or real-time communication software.
A kind of method that is applied in above-mentioned real-time communication network music service system, its special character is: this method may further comprise the steps:
300) at first by the assigned number of real-time communication service server reception from the real-time communication network dialing interface, after the user finished assigned number dialing, real-time communication network just can be set up from the real-time communication network dialing interface and access online to the real-time communication service server;
310) then the real-time communication service server is resolved assigned number, to determine the music service interactive voice response server of the required connection of user, is forwarded to corresponding music service interactive voice response server then;
320) after the user connects music service interactive voice response server, the voice response that is provided from music service interactive voice response server just can be provided, can point out the command code input mode of every function of user and program by voice, receive user's command code then by the real-time communication service server, and the switch over operation sign indicating number can enter into music service interactive voice response server difference in functionality and carry out the corresponding music service content of generation with program to music service interactive voice response server after resolving;
330) generate after the music service content, start the service item that the real-time communication service server is provided, to handle the music service content by real-time communication network dialing interface or music service interactive voice response server.
The aforesaid operations sign indicating number is at least one dialed number.
Above-mentioned music service content is message language file, voice document or film crossfire file.
Real-time communication network music service system provided by the invention and method thereof, make the user transfer to assigned number and input operation sign indicating number by website and webpage on-link mode (OLM), real-time communication software mode or action real-time communication device, provide service by real-time communication network whereby, can reach on the cost than conventional I VR convenient for servicing and cheap effect accessing on the convenience or access.And the user can also carry out interactive voice response service relevant for music service by real-time communication network, and the music service content that is generated also can further be held by the real-time communication network dialing interface by the user or be brought at least a service item that is provided in the startup real-time communication service server by music service interactive voice response server and handle, and therefore more can reach the effect of sharing the music service content by real-time communication network.
Description of drawings
Fig. 1 is known response (Interactive Voice Response, IVR) a service running composition assembly schematic diagram;
Fig. 2 is a system block diagram of the present invention;
Fig. 3 is a method flow diagram of the present invention;
Fig. 4 is that schematic diagram is used in music service content diversification of the present invention.
Embodiment
Referring to Fig. 1, IVR provided by the present invention service is based on that real-time communication network 200 operated, and its main composition assembly comprises:
Real-time communication network dialing interface 210, be positioned at user's 10 ends, can provide user's 10 input assigned numbers to access to real-time communication service server 230, with set up and real-time communication service server 230 between online, and when being connected, can further receiving the command code of user's 10 inputs and send music service interactive voice response server 220 to music service interactive voice response server 220.
Real-time communication network dialing interface 210 can realize by various ways, as: website and webpage link 211 forms, real-time communication software 212 forms or action real-time communication device 213 forms.So-called website and webpage link 211 forms, be that a literal link or picture link are provided in the webpage of website, the object of link is for accessing the assigned number (that is telephone number) to music service interactive voice response server 220, when user 10 directly chooses literal with link or picture in website and webpage, just can directly transfer to assigned number, to access to music service interactive voice response server 220, this kind form real-time communication software 212 of generally all must arranging in pairs or groups is realized, that is can be called out automatically and start real-time communication software 212 when choosing link and carry out dialing of assigned number; Certainly real-time communication network dialing interface 210 also can directly be implemented in the real-time communication software 212, and this moment, user 10 can directly dial assigned number in real-time communication software 212, accessed to music service interactive voice response server 220; Perhaps can be with in the real-time communication network dialing interface 210 direct built-in devices of real-time communication in action 213, this type of action real-time communication device 213 can provide user 10 to access to music service interactive voice response server 220 in the mode of analogous action making call by accessing of wireless network.
Music service interactive voice response server 220 mainly is to provide voice-based interactive music service content according to received command code.Music service interactive voice response server 220 mainly is to link by assigned number and the real-time communication service server 230 that is set in advance in the real-time communication network 200, and carries out voice interface with the real-time communication network dialing interface 210 of dialing assigned number (user's 10 ends).
When the user dials out assigned number by real-time communication network dialing interface 210, can access with music service interactive voice response server 220 via the parsing switching of real-time communication service server 230, this moment user 10 can according to voice suggestion or initiatively input operation sign indicating number (normally at least one dialed number) give music service interactive voice response server 220 via the switching of real-time communication service server 230,220 of music service interactive voice response servers can according to the parsing of command code to generate corresponding music service content.Input about command code, the most direct mode is that user 10 directly chooses input by the virtual-number keyboard that is provided on the real-time communication network dialing interface 210, this kind pattern real-time communication network dialing interface 210 can directly parse the input operation sign indicating number and carry out corresponding function or program, perhaps also can provide user 10 to utilize microphone input voice, parse command code and carry out corresponding function or program in the speech recognition mode.
Wherein, described music service content can comprise at least: voice provide user's 10 music informations, play user's 10 program request songs, record user's 10 sound and save as the voice archives, the analyzing speech archives are seted the tone, selected suitable song to supply user 10 with singing according to the result that sets the tone ... etc., but the present invention does not do any qualification at this to this, every can all can the application by the present invention and contain by the music service content that the input operation sign indicating number requires music service interactive voice response server 220 to carry out corresponding function or program.
Real-time communication service server 230, can receive the assigned number that the real-time communication network dialing interface 210 of user's 10 ends transfers to and set up one onlinely, be wired to corresponding music service interactive voice response server 220 by resolving assigned number decision switching.When user's 10 end input operation sign indicating numbers, can command code be transferred to music service interactive voice response server 220 so that interactive voice or music service content to be provided by the switching of real-time communication service server 230 equally.
Real-time communication service server 230, more comprise at least a service item 231, service item 231 can start or be started by music service interactive voice response server 220 by real-time communication network dialing interface 210, when being activated, arbitrary service item 231 can be used for further handling the music service content that is generated, as: can start service item 231 and make the music service content can be broadcast to other user 20, in group, supply other user's 20 accesses, perhaps be shared with other user 20, related service project 231 will in after describe in detail.
Referring to Fig. 3, the concrete steps of the real-time communication network music method of servicing that the present invention proposes are as follows: at first by the assigned number of real-time communication service server 230 receptions from real-time communication network dialing interface 210, this assigned number is equal to telephone number, after user 10 finishes the assigned number dialing, real-time communication network 200 just can be set up from real-time communication network dialing interface 210 and access online (step 300) to real-time communication service server 230, then real-time communication service server 230 is resolved assigned number, can learn the music service interactive voice response server 220 of user's 10 required connections, therefore just switching links to corresponding music service interactive voice response server 220 (steps 310).
After user 10 connects music service interactive voice response server 220, the voice response that is provided from music service interactive voice response server 220 just can be provided, can point out the command code input mode of user's 10 every functions and program by voice, can enter into difference in functionality and program by input operation sign indicating number user 10, and acquire required music service content, command code is generally at least one dialed number (as: 0-9 digital number, " * " font size sign indicating number or " # " font size sign indicating number), when user 10 in real-time communication network dialing interface 210 during the input operation sign indicating number, can receive by real-time communication service server 230, and the switch over operation sign indicating number is to music service interactive voice response server 220, can enter into music service interactive voice response server 220 difference in functionalitys and carry out generation corresponding music service content (step 320) with program after resolving, music service content described herein can be the message language file, voice document or film crossfire file.As: when user 10 uses when setting the tone function, the message language file that music service interactive voice response server 220 can produce the result that sets the tone is returned to user 10 and knows; Perhaps record when singing function when user 10 uses, music service interactive voice response server 220 can become sound recording voice document to be returned to user 10 to know in real time; Perhaps when user 10 used program request song function, music service interactive voice response server 220 can be returned to user 10 with the chant music film crossfire file of making in advance and play.
The present invention uses real-time communication network 200 that the principal character of music service is provided, be after generating aforementioned music service content, can start at least a service item 231 that real-time communication service server 230 is provided by real-time communication network dialing interface 210 or music service interactive voice response server 220, to handle music service content (step 330), the music service content is shared with other user 20.
The front is mentioned, music service interactive voice response server 220 can be returned to user 10 with the form of message language file, voice document or film crossfire file with the music service content that generated, so user 10 just can start any service item 231 that is provided in the real-time communication service server 230 by real-time communication network dialing interface 210 and reaches the purpose of sharing the music service content.As: user 10 can transmit service item with news in brief and transmit popular song information to same other user 20 in real-time communication network 200, user 10 can send or the voice mail service item sends voice document or the film crossfire file that records to other user 20 by present, user 10 also can utilize online chatting service item and other user 20 to open up online chat room jointly to share various music service contents ... or the like, the present invention allow other may and feasible service item further used and integrated described music service content and be provided in sharing in the real-time communication network 200.
Above-mentioned form, be meant to obtain voluntarily and start sharing that real-time communication service server 230 realized after the music service content by user's 10 ends, in fact the present invention also can initiatively carry out the mechanism that starts service item 231 by music service interactive voice response server 220, so that the scope of music service is more extensive.
Referring to Fig. 4, the music service content that music service interactive voice response server 220 can be generated user's 10 operations is regularly broadcasted colony by colony's broadcast service project and is shared with other user 20, music service interactive voice response server 220 can set the tone before that the result starts that news in brief transmits or present is sent song Word message that service item regularly will the most suitable user's 10 sound or song voice document or even film crossfire file and initiatively sent user 10 to according to user 10, music service interactive voice response server 220 also can start to dial in and accesses service item and come initiatively to push away and broadcast corresponding music service content and give user 10 or other user 20.Equally, the present invention also allows other possibility and feasible service item 231 further to be used and integrate described music service content with the mechanism of music service interactive voice response server 220 and is provided in sharing in the real-time communication network 200.
Claims (5)
1. real-time communication network music service system, it is characterized in that: this system comprises the real-time communication network dialing interface, music service interactive voice response server and real-time communication service server, described real-time communication network dialing interface provides the user to import assigned number and accesses to the real-time communication service server, with set up and the real-time communication service server between online, and when being connected, can further receiving the command code of user's input and send music service interactive voice response server to music service interactive voice response server; Described music service interactive voice response server provides voice-based interactive music service content according to received command code, and carries out voice interface with the real-time communication network dialing interface of dialing assigned number; Described real-time communication service server, can receive the assigned number that the real-time communication network dialing interface transfers to and set up online, be wired to corresponding music service interactive voice response server by resolving assigned number decision switching, when user's input operation sign indicating number, equally can be by the switching of real-time communication service server, command code is transferred to music service interactive voice response server so that interactive voice or music service content to be provided, described real-time communication network dialing interface and real-time communication service server join, and described real-time communication service server and music service interactive voice response server join.
2. real-time communication network music service system according to claim 1 is characterized in that: described real-time communication network dialing interface is real-time communication device, website and webpage link or real-time communication software.
3. method that is applied in the described real-time communication network music service system of claim 1, it is characterized in that: this method may further comprise the steps:
300) at first by the assigned number of real-time communication service server reception from the real-time communication network dialing interface, after the user finished assigned number dialing, real-time communication network just can be set up from the real-time communication network dialing interface and access online to the real-time communication service server;
310) then the real-time communication service server is resolved assigned number, to determine the music service interactive voice response server of the required connection of user, is forwarded to corresponding music service interactive voice response server then;
320) after the user connects music service interactive voice response server, the voice response that is provided from music service interactive voice response server just can be provided, can point out the command code input mode of every function of user and program by voice, receive user's command code then by the real-time communication service server, and the switch over operation sign indicating number can enter into music service interactive voice response server difference in functionality and carry out the corresponding music service content of generation with program to music service interactive voice response server after resolving;
330) generate after the music service content, start the service item that the real-time communication service server is provided, to handle the music service content by real-time communication network dialing interface or music service interactive voice response server.
4. real-time communication network music method of servicing according to claim 3 is characterized in that: described command code is at least one dialed number.
5. according to claim 3 or 4 described real-time communication network music method of servicing, it is characterized in that: described music service content is message language file, voice document or film crossfire file.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN 200710019159 CN101159781B (en) | 2007-11-22 | 2007-11-22 | Real-time communication network music service system and method thereof |
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| CN 200710019159 CN101159781B (en) | 2007-11-22 | 2007-11-22 | Real-time communication network music service system and method thereof |
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| CN101159781A true CN101159781A (en) | 2008-04-09 |
| CN101159781B CN101159781B (en) | 2011-11-16 |
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| CN 200710019159 Expired - Fee Related CN101159781B (en) | 2007-11-22 | 2007-11-22 | Real-time communication network music service system and method thereof |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101938522A (en) * | 2010-08-31 | 2011-01-05 | 中华电信股份有限公司 | Method for voice microblog service |
| CN106559469A (en) * | 2015-09-30 | 2017-04-05 | 北京奇虎科技有限公司 | A kind of method and apparatus that music information is pushed based on instant messaging |
Family Cites Families (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1457180A (en) * | 2002-05-10 | 2003-11-19 | 北京艾尼通科技有限公司 | Method for realizing interacting voice response in IP network |
| US7142661B2 (en) * | 2004-06-23 | 2006-11-28 | Avaya Technology Corp. | Method and apparatus for interactive voice processing with visual monitoring channel |
| CN1858760A (en) * | 2005-04-29 | 2006-11-08 | 乐金电子（昆山）电脑有限公司 | Music file broadcast control method and system using portable terminal set |
| CN101056337B (en) * | 2007-04-26 | 2010-12-29 | 中国联合网络通信集团有限公司 | Method and system for integrated representation of the multiple music services |
| CN101068283B (en) * | 2007-06-08 | 2011-10-05 | 无敌科技(西安)有限公司 | Interactive voice response system and generating corresponding data method thereof |
-
2007
- 2007-11-22 CN CN 200710019159 patent/CN101159781B/en not_active Expired - Fee Related
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101938522A (en) * | 2010-08-31 | 2011-01-05 | 中华电信股份有限公司 | Method for voice microblog service |
| CN106559469A (en) * | 2015-09-30 | 2017-04-05 | 北京奇虎科技有限公司 | A kind of method and apparatus that music information is pushed based on instant messaging |
| CN106559469B (en) * | 2015-09-30 | 2021-06-18 | 北京奇虎科技有限公司 | Method and device for pushing music information based on instant messaging |
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| CN101159781B (en) | 2011-11-16 |
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