CN102376071A - Insurance loss mobile inquiring system - Google Patents

Insurance loss mobile inquiring system Download PDF

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Publication number
CN102376071A
CN102376071A CN2010102576629A CN201010257662A CN102376071A CN 102376071 A CN102376071 A CN 102376071A CN 2010102576629 A CN2010102576629 A CN 2010102576629A CN 201010257662 A CN201010257662 A CN 201010257662A CN 102376071 A CN102376071 A CN 102376071A
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China
Prior art keywords
setting loss
portable terminal
service platform
view data
server
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Granted
Application number
CN2010102576629A
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Chinese (zh)
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CN102376071B (en
Inventor
葛书江
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SHENZHEN ANDROIDLAND TECHNOLOGY CO LTD
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SHENZHEN ANDROIDLAND TECHNOLOGY CO LTD
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Priority to CN201010257662.9A priority Critical patent/CN102376071B/en
Publication of CN102376071A publication Critical patent/CN102376071A/en
Application granted granted Critical
Publication of CN102376071B publication Critical patent/CN102376071B/en
Expired - Fee Related legal-status Critical Current
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Abstract

The invention discloses an insurance loss mobile inquiring system, which comprises a mobile communication network, Internet, a gateway connected between the mobile communication network and the Internet, a loss service platform connected with the Internet and a loss charging member mobile terminal, wherein the loss charging member mobile terminal has a multi-shutter classifying photographic device which is used for taking images on site, storing the image data of the images taken on site by class, and transmitting the image data to the loss service platform so that the loss service platform can store the image data. The system can realize in-time scheduling, position information acquisition and transmission, real-time transmission of loss site information data and the like.

Description

The system of surveying is moved in the insurance setting loss
Technical field
The present invention relates to the insurance business field, the system of surveying is moved in particularly a kind of insurance setting loss.
Background technology
It is to link up through phone that insurance setting loss is in the past surveyed, scheduling setting loss person operation; Behind setting loss person's dam site investigation, in-situ data is taken back completion survey flow process.This method of surveying is handled the insurance setting loss, has serious lag property, generally delays 1-3 days, and has setting loss person's moral hazard problem, inefficiency.
Summary of the invention
The purpose of this invention is to provide a kind of a kind of insurance setting loss that can address the above problem and move the system of surveying.
Above-mentioned purpose of the present invention is achieved in that a kind of insurance setting loss moves the system of surveying and comprise:
Mobile radio communication;
The internet;
Be connected the gateway between mobile radio communication and the internet;
It is characterized in that also comprising:
The setting loss service platform that connects said internet; And
Setting loss person's portable terminal via wireless network, Internet connection setting loss service platform;
Wherein, how soon setting loss person's portable terminal is provided with door classification photographic means, is used for the view data of shooting image and classification and storage shooting image, and sends said setting loss service platform to said view data to, so that by said setting loss service platform preservation.
Wherein, setting loss person's portable terminal also is provided with locating device, and said locating device regularly converts the positioning signal that receives to text message, sends positioning signal to the setting loss service platform through the short message communication mode.
Wherein, said locating device is a gps satellite location receiving trap.
Wherein, how soon door classification photographic means comprises: the CCD device is used for converting captured image information to view data;
Storer with a plurality of classification and storage district is used for the said view data of classification and storage; Be used to operate the shutter device of said CCD device operation; The operational order of said shutter device is set up related classification photograph table respectively with each classification and storage district of said storer; And the camera screen that can show said classification photograph table.
Wherein, said setting loss person's portable terminal also is provided with breakpoint continued access module, is used for having no progeny in the data transmission, continues to send the view data of not sending.
Wherein, Said setting loss service platform comprises: the phone dispatching center; Be used to receive the requirement about setting loss personnel positions information of Claims Resolution portable terminal; To its positional information of setting loss person's portable terminal inquiry, and the positional information of sending setting loss person's portable terminal through short message timing is after be transmitted to the Claims Resolution portable terminal by sms center.
Wherein, said setting loss service platform also comprises: database server is used to store the view data that setting loss person's portable terminal is uploaded; Receive the preposition dispatch server of setting loss person's portable terminal via the view data of mobile radio communication, internet transmission; Connect the FTP cluster service system of said preposition dispatch server, be used for the view data that parallel receive and buffer memory are uploaded from different setting loss person's portable terminals; The document queue processing server is used for sending the view data that different setting loss person's portable terminals of FTP cluster service system's parallel receive and buffer memory are uploaded to said database server by formation.
Wherein, said FTP cluster service system comprises a plurality of ftp servers, and the said a plurality of ftp servers of said preposition dispatch server poll will be so that will be forwarded to corresponding ftp server from the view data of different setting loss person's portable terminals.
In addition, said setting loss service platform also comprises: subscriber authentication server, and whether be used for the user is that validated user carries out authentication; And monitoring server.
Compared with prior art, beneficial effect of the present invention is:
1) through the setting loss service platform setting loss person is got up with the Claims Resolution trade connection, realize surveying the scene of setting loss flow process, the just-in-time of scheduling.
2) adopt ftp transmission technology and server Clustering transmission image data, guaranteed that mobile device connects the feasibility that big data on flows is transmitted under the unsure state at network, realized that the packing of handheld device file is uploaded and the breakpoint transmission function.
3) how soon use the door classification design of taking pictures, promptly at a plurality of shutters of the INTERFACE DESIGN of taking pictures, the corresponding photo classification (as: classification such as car plate photo, vehicle damage photo) of each shutter has improved the efficient of scene photograph information acquisition.
4) use setting loss person's position informing function; Promptly rush towards in the process of the scene of the accident setting loss person; Setting loss person institute holding equipment terminal is sent the satnav information of this machine and is left on-the-spot distance from trend Claims Resolution client at set intervals; To reduce the anxious mood that the Claims Resolution client waits for, improve service quality.
Description of drawings
Fig. 1 is the Organization Chart that the system of surveying is moved in insurance setting loss of the present invention;
Fig. 2 is the schematic diagram of setting loss service platform shown in Figure 1.
Embodiment
, should be appreciated that following illustrated preferred embodiment only is used for explanation and explains the present invention, and be not used in qualification the present invention a preferred embodiment of the present invention will be described in detail below in conjunction with accompanying drawing.
Fig. 1 has shown that insurance setting loss of the present invention moves the framework of the system of surveying, and as shown in Figure 1, insurance setting loss of the present invention is moved the system of surveying and comprised:
Mobile radio communication 4;
Internet 6;
Be connected the gateway 5 between mobile radio communication 4 and the internet 6;
It is characterized in that also comprising:
The setting loss service platform 7 that connects said internet 6; And
The setting loss person's portable terminal 2 that connects setting loss service platform 7 via wireless network 4, internet 6;
Wherein, how soon setting loss person's portable terminal 2 is provided with door classification photographic means, and sends said setting loss service platform 7 to the captured view data that is used for setting loss to, so that by said setting loss service platform 7 preservations.
Setting loss person's portable terminal 2 also is provided with locating device, is used for regularly converting the positioning signal that receives to text message, sends positioning signal to setting loss service platform 7 through the short message communication mode then.
Certainly, the present invention also can send to the setting loss service platform with locating information through voice mode.
Locating device can be the GPS positioning signal receiving trap that receives the GPS positioning signal of gps satellite 1, also can be the network positioning information receiving trap that receives the network positioning information of mobile radio communication.
Of the present invention how soon door classification photographic means comprises (not shown): the CCD device is used for converting captured image information to view data; Storer with a plurality of classification and storage district is used for the said view data of classification and storage; Be used to operate the shutter device of said CCD device operation; The operational order of said shutter device is set up related classification photograph table respectively with each classification and storage district of said storer; And the camera screen that can show said classification photograph table.
Setting loss person's portable terminal 2 also is provided with breakpoint continued access module (not shown), is used for having no progeny in the data transmission, continues to send the view data of not sending.
Fig. 2 has shown the ultimate principle of setting loss service platform 7 of the present invention; Comprise: phone dispatching center 72; Be used to receive the requirement about setting loss personnel positions information of Claims Resolution portable terminal 3; To its positional informations of setting loss person's portable terminal 2 inquiry, and the positional information of sending setting loss person's portable terminal 2 through short message timing is after be transmitted to Claims Resolution portable terminal 3 by sms center 5.
Setting loss service platform 7 also comprises: database server 5 is used to store the view data that setting loss person's portable terminal 2 is uploaded; Receive the preposition dispatch server 71 of setting loss person's portable terminal 2 via the view data of mobile radio communication 4, internet 6 transmissions; Connect the FTP cluster service system of said preposition dispatch server 71, be used for the view data that parallel receive and buffer memory are uploaded from different setting loss person's portable terminals 2; Document queue processing server 74 is used for sending the view data that different setting loss person's portable terminals 2 of FTP cluster service system's parallel receive and buffer memory are uploaded to said database server 75 by formation.
As shown in Figure 2, FTP cluster service system comprises a plurality of ftp server 73-1,73-2; 73-n, the said a plurality of ftp servers of said preposition dispatch server 71 polls will be so that will be forwarded to corresponding ftp server from the view data of different setting loss person's portable terminals.
Setting loss service platform 7 also comprises subscriber authentication server, and whether be used for the user is that validated user carries out the authentication (not shown).
In addition, the setting loss service platform also comprises and is used for monitoring server (not shown) that total system ruuning situation is monitored.
Down in the face of the breakpoint transmission transmission technology that adopts of the present invention and server Clustering, how soon take pictures sorting technique and setting loss person's position informing The Application of Technology is elaborated.
1, setting loss person's position informing technology
Setting loss person's position informing technology of the present invention can be applied to insurance, emergency repair, 110, public service fields such as 120; Service side adopt this technology can with survey, the rescue personnel goes to and whenever in the field process transmits own position for victim (by the rescuer) mobile phone and from victim (by the rescuer) distance, alleviate the mood of victim (by the rescuer) anxiety wait at a distance from the fixed time section.The advantage of present technique and innovation part are internet and telecommunications network are merged; Applying GPS, network positions technology realize the lifting of service; Save call center, survey, frequent conversation contact between the rescue personnel, victim (by the rescuer) three, let survey, the rescue personnel more is absorbed in and goes to the scene of the accident.
Set aside to rescue in traffic accident, the situation of being in danger victim (by the rescuer) and help phone; The contact staff of phone dispatching center knows that victim's positional information (can mark at GIS; Also can send positional information in victim's communication process); Scheduling sends the worker to give the rescue personnel; After rescue personnel's hand-held intelligent terminal receives an assignment, promptly send receiving an assignment of short breath announcement automatically and go to the scene, in going to field process, report once own position with short message the every certain interval of time in own present position (5 minutes) to the victim.
2, the door sorting technique of taking pictures how soon
How soon door classification shooting technology of the present invention (gate technique hereinafter to be referred as how soon) provides a plurality of shutters, the corresponding classification of each shutter in the viewfinder mode of taking pictures.Only need press corresponding shutter when taking the photo of certain classification and get final product, save the step of switching classification.
When certain shutter when how soon in the viewfinder mode of gate technique is pressed; Program will write down the corresponding classification of this shutter; Call original shutter function then and obtain picture data, again with picture data by before note store classifiedly in assigned address or additional category mark.
" shutter " in this material refers to obtain and preserve the operation of the required execution of view data of camera." shutter " can be to the clicking, double-click, drag of touch-screen appointed area, can be the pressing of specified button on the equipment, lift, long by, also can be the shaking of equipment with gravity sensing device.For ease of understanding, the operation of carrying out the view data of obtaining and preserving camera among the present invention is referred to as " pressing " shutter." how soon door " refers to that the operation of obtaining and preserving the camera image data more than a kind of is arranged.
3, pictorial data breaking point uploading and server Clustering
3.1, setting loss person's portable terminal of the present invention collects multimedia file (literal, image, video recording, File Compress bag) back and connects ftp server; Realize sending the information request of file through " retrieve+ multimedia file title " instruction and " restart+ data accepted size " instruction; Retrieve representes the file name that need heavily receive, and restart representes behind the byte number that sends this document data, to begin breaking point uploading.When cell-phone customer terminal treats that server returns correct answer code indication file and exists, file pointer is navigated to this byte position, send data to receiving end from this position again.
3.2, cluster service of the present invention system can alleviate the burden that file server receives image data, for the cellphone subscriber selects optimized upload server end.
The cluster service system comprises many ftp servers, and every station server all has specific numbering, and front end dispatch server notice setting loss portable terminal is connected to the ftp server of appointment.Extensive mobile phone file upload the performance boost that depends on this part; Directly adopt the mode that increases server; And every station server numbered; By monitoring service system monitoring situation separately, and notify front end dispatch server system, thereby must think that client selects optimized upload server end monitor data.
Although preceding text specify the present invention, the invention is not restricted to this, those skilled in the art of the present technique can carry out various modifications according to principle of the present invention.Therefore, all modifications of doing according to the principle of the invention all are to be understood that to falling into protection scope of the present invention.

Claims (10)

1. the system of surveying is moved in an insurance setting loss, comprising:
Mobile radio communication (4);
Internet (6);
Be connected the gateway (5) between mobile radio communication (4) and internet (6);
It is characterized in that also comprising:
The setting loss service platform (7) that connects said internet (6); And
The setting loss person's portable terminal (2) that connects setting loss service platform (7) via wireless network (4), internet (6);
Wherein, How soon setting loss person's portable terminal (2) is provided with door classification photographic means; Be used for the view data of the said shooting image of shooting image and classification and storage, and send said view data to said setting loss service platform (7), so that preserve by said setting loss service platform (7).
2. system according to claim 1; Wherein, Setting loss person's portable terminal (2) also is provided with locating device, and said locating device regularly converts the positioning signal that receives to text message, sends positioning signal to setting loss service platform (7) through the short message communication mode.
3. system according to claim 2, wherein, said locating device is a gps satellite location receiving trap.
4. system according to claim 1 and 2, wherein, how soon door classification photographic means comprises:
The CCD device is used for converting captured image information to view data;
Storer with a plurality of classification and storage district is used for the said view data of classification and storage;
Be used to operate the shutter device of said CCD device operation;
The operational order of said shutter device is set up related classification photograph table respectively with each classification and storage district of said storer; And
The camera screen that can show said classification photograph table.
5. according to the said system of claim 4, wherein said setting loss person's portable terminal (2) also is provided with breakpoint continued access module, is used for having no progeny in the data transmission, continues to send the view data of not sending.
6. according to the said system of claim 1, wherein said setting loss service platform (7) comprising:
Phone dispatching center (72); Be used for receiving the requirement about setting loss personnel positions information of Claims Resolution portable terminal (3); Inquire its positional information to setting loss person's portable terminal (2), and the positional information of sending setting loss person's portable terminal (2) through short message timing is after be transmitted to Claims Resolution portable terminal (3) by sms center (5).
7. according to the said system of claim 6, wherein said setting loss service platform (7) also comprises:
Database server (75) is used to store the view data that setting loss person's portable terminal (2) is uploaded;
Receive the preposition dispatch server (71) of setting loss person's portable terminal (2) via the view data of mobile radio communication (4), internet (6) transmission;
Connect the FTP cluster service system of said preposition dispatch server (71), be used for the view data that parallel receive and buffer memory are uploaded from different setting loss person's portable terminals (2);
Document queue processing server (74) is used for sending the view data that different setting loss person's portable terminals (2) of FTP cluster service system's parallel receive and buffer memory are uploaded to said database server (75) by formation.
8. according to the said system of claim 7; Wherein FTP cluster service system comprises a plurality of ftp server (73-1; 73-2 ..., 73-n); The said a plurality of ftp servers of said preposition dispatch server (71) poll will be so that will be forwarded to corresponding ftp server from the view data of different setting loss person's portable terminals.
9. according to the said system of claim 6, wherein said setting loss service platform (7) also comprises subscriber authentication server, and whether be used for the user is that validated user carries out authentication.
10. according to the said system of claim 6, wherein said setting loss service platform (7) also comprises monitoring server.
CN201010257662.9A 2010-08-20 2010-08-20 Insurance loss mobile inquiring system Expired - Fee Related CN102376071B (en)

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Cited By (15)

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Publication number Priority date Publication date Assignee Title
CN102917037A (en) * 2012-10-10 2013-02-06 深圳房讯通信息技术有限公司 Mobile terminal-based site survey system and method thereof
CN103973813A (en) * 2014-05-23 2014-08-06 小米科技有限责任公司 Cloud photo album synchronization method and device
CN106228447A (en) * 2016-07-25 2016-12-14 深圳市永兴元科技有限公司 Vehicle remote surveys the system and method for setting loss
CN106303426A (en) * 2016-08-17 2017-01-04 苏州华兴源创电子科技有限公司 A kind of vehicle remote damage identification method and system
CN106296413A (en) * 2016-08-08 2017-01-04 卢松青 Vehicle insurance mobile video surveys system
CN106600421A (en) * 2016-11-21 2017-04-26 中国平安财产保险股份有限公司 Intelligent car insurance loss assessment method and system based on image recognition
CN107358596A (en) * 2017-04-11 2017-11-17 阿里巴巴集团控股有限公司 A kind of car damage identification method based on image, device, electronic equipment and system
CN107958420A (en) * 2017-12-05 2018-04-24 北京捷思锐科技股份有限公司 The dangerous subject matter of one kind cultivation investigates loss assessment system and its application method on the spot
CN108898502A (en) * 2018-07-05 2018-11-27 北京精友世纪软件技术有限公司 Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based
CN109035478A (en) * 2018-07-09 2018-12-18 北京精友世纪软件技术有限公司 A kind of mobile vehicle setting loss terminal device
CN110210981A (en) * 2019-04-16 2019-09-06 深圳壹账通智能科技有限公司 Insurance business Claims Resolution method, apparatus, computer installation and storage medium
CN111126940A (en) * 2019-11-22 2020-05-08 泰康保险集团股份有限公司 Service application processing method, device, equipment and computer readable storage medium
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US10817956B2 (en) 2017-04-11 2020-10-27 Alibaba Group Holding Limited Image-based vehicle damage determining method and apparatus, and electronic device
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CN102917037A (en) * 2012-10-10 2013-02-06 深圳房讯通信息技术有限公司 Mobile terminal-based site survey system and method thereof
CN103973813A (en) * 2014-05-23 2014-08-06 小米科技有限责任公司 Cloud photo album synchronization method and device
CN106228447A (en) * 2016-07-25 2016-12-14 深圳市永兴元科技有限公司 Vehicle remote surveys the system and method for setting loss
CN106296413A (en) * 2016-08-08 2017-01-04 卢松青 Vehicle insurance mobile video surveys system
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CN106600421A (en) * 2016-11-21 2017-04-26 中国平安财产保险股份有限公司 Intelligent car insurance loss assessment method and system based on image recognition
US10789786B2 (en) 2017-04-11 2020-09-29 Alibaba Group Holding Limited Picture-based vehicle loss assessment
CN107358596A (en) * 2017-04-11 2017-11-17 阿里巴巴集团控股有限公司 A kind of car damage identification method based on image, device, electronic equipment and system
US10817956B2 (en) 2017-04-11 2020-10-27 Alibaba Group Holding Limited Image-based vehicle damage determining method and apparatus, and electronic device
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CN107958420A (en) * 2017-12-05 2018-04-24 北京捷思锐科技股份有限公司 The dangerous subject matter of one kind cultivation investigates loss assessment system and its application method on the spot
CN108898502A (en) * 2018-07-05 2018-11-27 北京精友世纪软件技术有限公司 Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based
CN109035478A (en) * 2018-07-09 2018-12-18 北京精友世纪软件技术有限公司 A kind of mobile vehicle setting loss terminal device
CN110210981A (en) * 2019-04-16 2019-09-06 深圳壹账通智能科技有限公司 Insurance business Claims Resolution method, apparatus, computer installation and storage medium
CN111126940A (en) * 2019-11-22 2020-05-08 泰康保险集团股份有限公司 Service application processing method, device, equipment and computer readable storage medium
US11544914B2 (en) 2021-02-18 2023-01-03 Inait Sa Annotation of 3D models with signs of use visible in 2D images

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