CN102376071B - Insurance loss mobile inquiring system - Google Patents

Insurance loss mobile inquiring system Download PDF

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Publication number
CN102376071B
CN102376071B CN201010257662.9A CN201010257662A CN102376071B CN 102376071 B CN102376071 B CN 102376071B CN 201010257662 A CN201010257662 A CN 201010257662A CN 102376071 B CN102376071 B CN 102376071B
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China
Prior art keywords
setting loss
mobile terminal
service platform
view data
classification
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Expired - Fee Related
Application number
CN201010257662.9A
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Chinese (zh)
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CN102376071A (en
Inventor
葛书江
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Shenzhen Android Land Technology Co ltd
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Shenzhen Android Land Technology Co ltd
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Priority to CN201010257662.9A priority Critical patent/CN102376071B/en
Publication of CN102376071A publication Critical patent/CN102376071A/en
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Abstract

The invention discloses an insurance loss mobile inquiring system, which comprises a mobile communication network, Internet, a gateway connected between the mobile communication network and the Internet, a loss service platform connected with the Internet and a loss charging member mobile terminal, wherein the loss charging member mobile terminal has a multi-shutter classifying photographic device which is used for taking images on site, storing the image data of the images taken on site by class, and transmitting the image data to the loss service platform so that the loss service platform can store the image data. The system can realize in-time scheduling, position information acquisition and transmission, real-time transmission of loss site information data and the like.

Description

Insurance loss mobile inquiring system
Technical field
The present invention relates to insurance business field, particularly a kind of insurance loss mobile inquiring system.
Background technology
It is by telephonic communication that insurance setting loss is in the past surveyed, scheduling setting loss person operation; After setting loss person's dam site investigation, in-situ data is taken back and has surveyed flow process.This survey method process insurance setting loss, there is serious hysteresis quality, generally delay 1-3 days, and there is the moral hazard problem of setting loss person, inefficiency.
Summary of the invention
The object of this invention is to provide a kind of a kind of insurance loss mobile inquiring system that can solve the problem.
Above-mentioned purpose of the present invention is achieved in that a kind of insurance loss mobile inquiring system comprises:
Mobile radio communication;
The Internet;
Be connected to the gateway between mobile radio communication and the Internet;
Characterized by further comprising:
Connect the setting loss service platform of described the Internet; And
Setting loss person's mobile terminal of setting loss service platform is connected via wireless network, the Internet;
Wherein, setting loss person's mobile terminal is provided with how soon door classification photographic means, is used for shooting image classification stores the view data of shooting image, and described view data is sent to described setting loss service platform, so that by described setting loss service platform preservation.
Wherein, setting loss person's mobile terminal is also provided with positioner, and described positioner timing converts the framing signal received to text message, sends framing signal to setting loss service platform by short message communication mode.
Wherein, described positioner is gps satellite position receiver device.
Wherein, how soon door classification photographic means comprises: CCD device, for the image information of shooting is converted to view data;
There is the memory of multiple classification memory block, storing described view data for classifying; For operating the shutter device of described CCD device operation; By the classification photograph table that the operational order of described shutter device is associated respectively with each memory block of classifying of described memory; And the camera screen of described classification photograph table can be shown.
Wherein, described setting loss person's mobile terminal is also provided with breakpoint continued access module, has no progeny in transmitting in data, continues the view data do not sent.
Wherein, described setting loss service platform comprises: phone control centre, for receiving the requirement about setting loss personnel location information of Claims Resolution mobile terminal, its positional information is inquired to setting loss person's mobile terminal, and through being transmitted to Claims Resolution mobile terminal by sms center after the positional information that setting loss person's mobile terminal is sent by short message timing.
Wherein, described setting loss service platform also comprises: database server, for storing the view data that setting loss person's mobile terminal is uploaded; Receive the preposition dispatch server of the view data that setting loss person's mobile terminal sends via mobile radio communication, the Internet; Connect the FTP cluster service system of described preposition dispatch server, for parallel receive and the view data uploaded from different setting loss person's mobile terminal of buffer memory; Document queue processing server, the view data that the different setting loss person's mobile terminals for FTP cluster service system in parallel is received also buffer memory are uploaded sends described database server to by queue.
Wherein, described FTP cluster service system comprises multiple ftp server, multiple ftp server described in described preposition dispatch server poll, the view data from different setting loss person's mobile terminal is forwarded to corresponding ftp server.
Whether in addition, described setting loss service platform also comprises: subscriber authentication server, for being that validated user carries out certification to user; And monitoring server.
Compared with prior art, beneficial effect of the present invention is:
1) by setting loss service platform, setting loss person and Claims Resolution trade connection are got up, realize surveying the scene of setting loss flow process, the just-in-time of scheduling.
2) adopt ftp transmission technology and server Clustering transmission image data, ensure that the feasibility of mobile device massive dataflow transmission under network connects unsure state, the packing achieving handheld device file is uploaded and breakpoint transmission function.
3) use how soon door to take pictures classification design, namely at the multiple shutter of interface of taking pictures, the corresponding photo classification (as: classification such as car plate photo, vehicle damage photo) of each shutter, improves the efficiency of scene photograph information gathering.
4) setting loss person's position informing function is used, namely rush towards in the process of the scene of the accident setting loss person, setting loss person institute holding equipment terminal sends the satellite positioning information of the machine and the distance from scene from trend Claims Resolution client at set intervals, to reduce the anxious mood of Claims Resolution customer waits, improve service quality.
Accompanying drawing explanation
Fig. 1 is the Organization Chart of insurance loss mobile inquiring system of the present invention;
Fig. 2 is the schematic diagram of the setting loss service platform shown in Fig. 1.
Embodiment
Below in conjunction with accompanying drawing to a preferred embodiment of the present invention will be described in detail, should be appreciated that following illustrated preferred embodiment is only for instruction and explanation of the present invention, is not intended to limit the present invention.
Fig. 1 shows the framework of insurance loss mobile inquiring system of the present invention, and as shown in Figure 1, insurance loss mobile inquiring system of the present invention comprises:
Mobile radio communication 4;
The Internet 6;
Be connected to the gateway 5 between mobile radio communication 4 and the Internet 6;
Characterized by further comprising:
Connect the setting loss service platform 7 of described the Internet 6; And
Setting loss person's mobile terminal 2 of setting loss service platform 7 is connected via wireless network 4, the Internet 6;
Wherein, setting loss person's mobile terminal 2 is provided with how soon door classification photographic means, and the captured view data for setting loss is sent to described setting loss service platform 7, to be preserved by described setting loss service platform 7.
Setting loss person's mobile terminal 2 is also provided with positioner, converts the framing signal received to text message, then send framing signal to setting loss service platform 7 by short message communication mode for timing.
Certainly, locating information also can be sent to setting loss service platform by voice mode by the present invention.
Positioner can be the GPS positioning signal reception device of the GPS framing signal receiving gps satellite 1, also can be the network positioning information receiving system of the network positioning information receiving mobile radio communication.
It is of the present invention that how soon door classification photographic means comprises (not shown): CCD device, for the image information of shooting is converted to view data; There is the memory of multiple classification memory block, storing described view data for classifying; For operating the shutter device of described CCD device operation; By the classification photograph table that the operational order of described shutter device is associated respectively with each memory block of classifying of described memory; And the camera screen of described classification photograph table can be shown.
Setting loss person's mobile terminal 2 is also provided with breakpoint continued access module (not shown), has no progeny in transmitting in data, continues the view data do not sent.
Fig. 2 shows the general principle of setting loss service platform 7 of the present invention, comprise: phone control centre 72, for receiving the requirement about setting loss personnel location information of Claims Resolution mobile terminal 3, its positional information is inquired to setting loss person's mobile terminal 2, and through being transmitted to Claims Resolution mobile terminal 3 by sms center 5 after the positional information that setting loss person's mobile terminal 2 is sent by short message timing.
Setting loss service platform 7 also comprises: database server 5, for storing the view data that setting loss person's mobile terminal 2 is uploaded; Receive the preposition dispatch server 71 of the view data that setting loss person's mobile terminal 2 sends via mobile radio communication 4, the Internet 6; Connect the FTP cluster service system of described preposition dispatch server 71, for parallel receive and the view data uploaded from different setting loss person's mobile terminal 2 of buffer memory; Document queue processing server 74, the view data that the different setting loss person's mobile terminals 2 for FTP cluster service system in parallel is received also buffer memory are uploaded sends described database server 75 to by queue.
As shown in Figure 2, FTP cluster service system comprises multiple ftp server 73-1,73-2,73-n, multiple ftp server described in described preposition dispatch server 71 poll, to be forwarded to corresponding ftp server by the view data from different setting loss person's mobile terminal.
Whether setting loss service platform 7 also comprises subscriber authentication server, for being that validated user carries out certification (not shown) to user.
In addition, setting loss service platform also comprises the monitoring server (not shown) for monitoring whole system ruuning situation.
Below the take pictures application of sorting technique and setting loss person's position informing technology of of the present invention adopted breakpoint transmission transmission technology and server Clustering, how soon door is described in detail.
1, setting loss person's position informing technology
Setting loss person's position informing technology of the present invention can be applied to insurance, emergency repair, 110, the public service fields such as 120, service side adopt this technology can by surveying, rescue personnel go in field process every fixed time section to victim (by rescuer) mobile phone transmit oneself position and from victim (by rescuer) distance, alleviate the mood that victim (by rescuer) anxiety is waited for.The advantage of this technology and innovation are the Internet and telecommunications network to merge, applying GPS, network location technology realize the lifting of service, save call center, survey, rescue personnel, contact of conversing frequently between victim (by rescuer) three, allow survey, rescue personnel is more absorbed in and goes to the scene of the accident.
At victim (by rescuer) making rescue call in traffic accident, situation of being in danger, the contact staff of phone control centre knows that the positional information of victim (can mark at GIS, also positional information can be sent in victim's communication process), scheduling sends work to rescue personnel, after rescue personnel's hand-held intelligent terminal receives an assignment, what namely automatically send that short breath accuses to victim receiving an assignment and going to scene, to go to oneself present position in field process at interval of a period of time (5 minutes) with short message report once oneself position.
2, how soon door is taken pictures sorting technique
How soon door classification shooting technology of the present invention (hereinafter referred to as how soon gate technique) provides multiple shutter, the corresponding classification of each shutter taking pictures in viewfinder mode.Only need when taking the photo of certain classification to press corresponding shutter, eliminate the step switching classification.
When how soon gate technique viewfinder mode in certain shutter when being pressed, program will record classification corresponding to this shutter, then call original shutter function and obtain picture data, then by picture data by storing classifiedly in assigned address or additional category mark of recording before.
" shutter " in this material refers to obtain and preserves the required operation performed of view data of camera." shutter " can be to the clicking of touch-screen appointed area, double-clicks, drag, can be the pressing of specified button on equipment, lift, long by, also can be the shake of the equipment with gravity sensing device.For ease of understanding, performing in the present invention and to obtain and the operation of preserving the view data of camera is referred to as " pressing " shutter." how soon door " refers to have and obtains more than a kind of and preserve the operation of camera image data.
3, pictorial data breaking point uploading and server Clustering
3.1, setting loss person's mobile terminal of the present invention collects multimedia file (word, image, video recording, compressing file bag) and connects ftp server afterwards, the information request sending file is realized by " retrieve+ multimedia file title " instruction and " restart+ data accepted size " instruction, retrieve represents the file name that need heavily receive, breaking point uploading restart represents after the byte number sending this file data.Cell-phone customer terminal device to be serviced returns correct answer code instruction file when existing, and file pointer is navigated to this byte position, then sends data to receiving terminal from this position.
3.2, cluster service system of the present invention can alleviate the burden that file server receives image data, for cellphone subscriber selects optimized upload server end.
Cluster service system comprises multiple stage ftp server, and every station server all has specific numbering, and front end dispatch server notice setting loss mobile terminal is connected to the ftp server of specifying.Extensive mobile phone file upload the performance boost depending on this part, directly adopt the mode increasing server, and every station server is numbered, respective situation is monitored by monitoring service system, and monitor data is notified front end dispatch server system, thus must think that client selects optimized upload server end.
Although above to invention has been detailed description, the present invention is not limited thereto, those skilled in the art of the present technique can carry out various amendment according to principle of the present invention.Therefore, all amendments done according to the principle of the invention, all should be understood to fall into protection scope of the present invention.

Claims (8)

1. an insurance loss mobile inquiring system, comprising:
The setting loss service platform of connecting Internet; And
Setting loss person's mobile terminal of setting loss service platform is connected via wireless network, gateway and the Internet;
It is characterized in that:
Described setting loss service platform receives the framing signal that described setting loss person's mobile terminal is sent by short message communication mode;
Described setting loss service platform comprises phone control centre, for receiving the requirement about setting loss personnel location information of Claims Resolution mobile terminal, inquire its positional information to setting loss person's mobile terminal, and the positional information that setting loss person's mobile terminal is sent by short message timing is transmitted to Claims Resolution mobile terminal via sms center;
Setting loss person's mobile terminal is provided with how soon door classification photographic means, is used for shooting image classification stores the view data of described shooting image, and described view data is sent to described setting loss service platform, so that by described setting loss service platform preservation;
How soon door classification photographic means provides multiple shutter taking pictures in viewfinder mode, the corresponding classification of each shutter, when certain shutter in viewfinder mode is pressed, program will record classification corresponding to this shutter, then call original shutter function and obtain picture data, then picture data is stored classifiedly in assigned address by what record before;
It is described that how soon door classification photographic means comprises:
For operating the shutter device of CCD device;
There is the memory of multiple classification memory block, storing described view data for classifying; And
By the classification photograph table that the operational order of described shutter device is associated respectively with each memory block of classifying of memory;
Described setting loss service platform also comprises:
Database server, for storing the view data that setting loss person's mobile terminal is uploaded;
Receive the preposition dispatch server of the view data that setting loss person's mobile terminal sends via mobile radio communication, the Internet;
Connect the FTP cluster service system of described preposition dispatch server, for parallel receive and the view data uploaded from different setting loss person's mobile terminal of buffer memory;
Document queue processing server, the view data that the different setting loss person's mobile terminals for FTP cluster service system in parallel is received also buffer memory are uploaded sends described database server to by queue.
2. system according to claim 1, wherein, setting loss person's mobile terminal is also provided with positioner, and described positioner timing converts the framing signal received to text message, sends framing signal to setting loss service platform by short message communication mode.
3. system according to claim 2, wherein, described positioner is gps satellite position receiver device.
4. system according to claim 1 and 2, wherein, described how soon door classification photographic means also comprises:
CCD device, for converting view data to the image information of shooting; And
The camera screen of described classification photograph table can be shown.
5. system according to claim 4, wherein said setting loss person's mobile terminal is also provided with breakpoint continued access module, has no progeny in transmitting in data, continues the view data do not sent.
6. system according to claim 1, wherein FTP cluster service system comprises multiple ftp server, multiple ftp server described in described preposition dispatch server poll, to be forwarded to corresponding ftp server by the view data from different setting loss person's mobile terminal.
7. system according to claim 1, whether wherein said setting loss service platform also comprises subscriber authentication server, for being that validated user carries out certification to user.
8. system according to claim 1, wherein said setting loss service platform also comprises monitoring server.
CN201010257662.9A 2010-08-20 2010-08-20 Insurance loss mobile inquiring system Expired - Fee Related CN102376071B (en)

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Application Number Priority Date Filing Date Title
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CN102917037A (en) * 2012-10-10 2013-02-06 深圳房讯通信息技术有限公司 Mobile terminal-based site survey system and method thereof
CN103973813A (en) * 2014-05-23 2014-08-06 小米科技有限责任公司 Cloud photo album synchronization method and device
CN106228447A (en) * 2016-07-25 2016-12-14 深圳市永兴元科技有限公司 Vehicle remote surveys the system and method for setting loss
CN106296413A (en) * 2016-08-08 2017-01-04 卢松青 Vehicle insurance mobile video surveys system
CN106303426A (en) * 2016-08-17 2017-01-04 苏州华兴源创电子科技有限公司 A kind of vehicle remote damage identification method and system
CN106600421A (en) * 2016-11-21 2017-04-26 中国平安财产保险股份有限公司 Intelligent car insurance loss assessment method and system based on image recognition
CN107358596B (en) * 2017-04-11 2020-09-18 阿里巴巴集团控股有限公司 Vehicle loss assessment method and device based on image, electronic equipment and system
CN112435215B (en) 2017-04-11 2024-02-13 创新先进技术有限公司 Image-based vehicle damage assessment method, mobile terminal and server
CN107392218B (en) 2017-04-11 2020-08-04 创新先进技术有限公司 Vehicle loss assessment method and device based on image and electronic equipment
CN107958420A (en) * 2017-12-05 2018-04-24 北京捷思锐科技股份有限公司 The dangerous subject matter of one kind cultivation investigates loss assessment system and its application method on the spot
CN108898502A (en) * 2018-07-05 2018-11-27 北京精友世纪软件技术有限公司 Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based
CN109035478A (en) * 2018-07-09 2018-12-18 北京精友世纪软件技术有限公司 A kind of mobile vehicle setting loss terminal device
CN110210981A (en) * 2019-04-16 2019-09-06 深圳壹账通智能科技有限公司 Insurance business Claims Resolution method, apparatus, computer installation and storage medium
CN111126940B (en) * 2019-11-22 2023-07-11 泰康保险集团股份有限公司 Service application processing method, device, equipment and computer readable storage medium
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