CN102289604A - Internet-based self-service ordering server, terminal and system - Google Patents
Internet-based self-service ordering server, terminal and system Download PDFInfo
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- CN102289604A CN102289604A CN2011102591248A CN201110259124A CN102289604A CN 102289604 A CN102289604 A CN 102289604A CN 2011102591248 A CN2011102591248 A CN 2011102591248A CN 201110259124 A CN201110259124 A CN 201110259124A CN 102289604 A CN102289604 A CN 102289604A
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Abstract
The embodiment of the invention relates to an internet-based self-service ordering server and a terminal. The self-service ordering server comprises a communication module, a task management module and a dish management module, wherein the communication module is used for communicating with a user terminal through an internet, consisting of receiving request information sent by the user terminal and sending ordering service information to the terminal; the ordering service information includes dishes capable of being supplied; the task management module is used for generating ordering tasks after receiving the request information; the ordering tasks include a menu generation task, a menu dispatching task and a service management task; the menu generation task is used for increasing and deleting dishes and generating a final ordering list according to the request information of the user; the menu dispatching task is used for sending the final ordering list to a dish manufacturing area through the communication module; the service management task is used for responding to non-ordering request in the request information; and the dish management module is used for recording the ordering service information consisting of dish names and costs. Meanwhile, the invention further provides a terminal communicating with the self-service ordering server.
Description
Technical field
The embodiment of the invention relates to a kind of communications service system, particularly relates to a kind of self-service dish-ordering server and terminal based on the internet.
Background technology
Formula order dishes system is that food and beverage enterprise realizes information reform, the important means that promotes management level, improves operation efficiency.Traditional mode of ordering dishes is mainly by exchanging with waiter, noting down by a paper and finish.Along with modern electronic technology, wireless technology, computer technology and development of internet technology, modern formula order dishes system has developed into electric order dishes system, has replaced traditional pen and paper gradually.
Electric order dishes system generally is made of hardware and software.Hardware mainly comprises parts such as terminal (as special-purpose dish ordering terminal or PDA, PAD, MID of the software of ordering dishes etc. are installed), the network equipment (as wireless receiver or router), server, printer; Software mainly is Catering Management software.The information flow of present wireless dish-ordering system is mainly crossed over three zones: dining area, bar desk district and kitchen area.The core of system is the main control computer that is positioned at the bar desk.Handheld terminal communicates by wireless mode and main control computer, be engaged in begin a theatrical performance, change platform and platform, order dishes, move back dish, series operation such as application checkout, and realize download menu information, tables' information, send subsidiary functions such as job number.The kitchen terminal that is installed on kitchen area receives the vegetable information that main control computer sends over by wireless mode, and prints, and passes dish for cook's culinary art and biography dish person.
Yet current wireless electronic ordering system only is applicable to the LAN in hotel, and is range limited; And terminal provides for the hotel, limited amount, and cost is higher, is unfavorable for the popularization and the application of self-service dish-ordering system.
Summary of the invention
The embodiment of the invention discloses a kind of self-service dish-ordering system based on the internet, realize communicating by letter between user and the food and drink provider by applying Internet, expanded the range of application of formula order dishes system and can order dishes, saved the deployment of terminal device by the terminal device of user Internet access.
The embodiment of the invention provides a kind of self-service dish-ordering server, comprises;
Communication module is used for communicating by internet and user terminal, comprises the solicited message of reception user terminal transmission and sends the information on services of ordering dishes to described terminal, and the vegetable that can provide is provided the described information on services of ordering dishes;
The task management module, generate the task of ordering dishes after being used to receive described request information, the described task of ordering dishes comprises that menu generates task, menu scheduling task and Service Management task, described menu generation task also generates the inventory of finally ordering dishes according to described user's solicited message increase and deletion vegetable, described menu scheduling task is sent to vegetable with the described inventory of finally ordering dishes by described communication module and makes the district, and described Service Management task is used for responding the non-request of ordering dishes of described request information;
The vegetable administration module is used for writing down the information on services of ordering dishes, and comprises name of the dish and price.
The embodiment of the invention also discloses a kind of self-ordering user terminal simultaneously, comprising:
Communication module is used for communicating by internet and server, comprises receiving the solicited message that described server sends;
The task management module of ordering dishes is used for setting up the management role of ordering dishes, and sends the solicited message of ordering dishes by described communication module to described server, and being included in increases or delete the vegetable that writes down in the described information on services of ordering dishes;
Service management module is used for sending the unsolicited message of ordering dishes by described communication module to described server.
Further, the embodiment of the invention also discloses a kind of self-service dish-ordering system, comprises above-mentioned order dishes server and terminal device, and this server of ordering dishes intercoms by the internet mutually with described terminal device.
The disclosed server of ordering dishes of the embodiment of the invention, the formula order dishes system that terminal is formed, this server of ordering dishes intercoms by the internet mutually with described terminal device.The server admin of the ordering dishes task of ordering dishes, terminal device generates the request of ordering dishes, finish terminal and hold user's the task of ordering dishes, realize communicating by letter between user and the food and drink provider by applying Internet, expanded the range of application of formula order dishes system and ordered dishes by the terminal device that this user can insert the internet, save the deployment of terminal device, saved the cost of food and beverage enterprise.
Description of drawings
Fig. 1 is the structural representation of the self-service dish-ordering server of the embodiment of the invention.
Fig. 2 is the structural representation of the self-ordering user terminal of the embodiment of the invention.
Fig. 3 is the structural representation of the self-service dish-ordering server of further embodiment of this invention.
Fig. 4 is the structural representation of the self-ordering user terminal of further embodiment of this invention.
Fig. 5 is the self-service dish-ordering system of the embodiment of the invention.
Embodiment
At the deficiency of existing formula order dishes system aspect self-service and interactive, the embodiment of the invention provides the system of a cover self-service dish-ordering.Use the self-service dish-ordering system of the embodiment of the invention, the range expansion that the client uses formula order dishes system is to the internet and mobile Internet; The terminal of using can provide in not limited hotel; Can realize that the many people of client order dishes simultaneously.
Consult Fig. 1, the structural representation of the self-service dish-ordering server of the embodiment of the invention.Self-service dish-ordering server 10 comprises:
Communication module 101 is used for communicating by internet and user terminal, comprises the solicited message of reception user terminal transmission and sends the information on services of ordering dishes to described terminal, and the vegetable that can provide is provided the described information on services of ordering dishes;
Task management module 103, generate the task of ordering dishes after being used to receive described request information, the described task of ordering dishes comprises that menu generates task, menu scheduling task and Service Management task, described menu generation task also generates the inventory of finally ordering dishes according to described user's solicited message increase and deletion vegetable, described menu scheduling task is sent to vegetable with the described inventory of finally ordering dishes by described communication module and makes the district, and described Service Management task is used for responding the non-request of ordering dishes of described request information;
Vegetable administration module 105 is used for writing down the information on services of ordering dishes, and comprises name of the dish and price.
Consulting Fig. 2, is a self-ordering user terminal 20, and this user terminal and above-mentioned self-service dish-ordering server are formed the self-service dish-ordering system by internet communication, to finish user's self-service dish-ordering.Terminal 20 comprises:
Communication module 201 is used for communicating by internet and server, comprises receiving the solicited message that described server sends;
The task management module 203 of ordering dishes is used for setting up the management role of ordering dishes, and sends the solicited message of ordering dishes by described communication module to described server, and being included in increases or delete the vegetable that writes down in the described information on services of ordering dishes;
Service management module 205 is used for sending the unsolicited message of ordering dishes by described communication module to described server.
The server of ordering dishes of the embodiment of the invention, the formula order dishes system that terminal is formed, this server of ordering dishes intercoms by the internet mutually with described terminal device.The server admin of the ordering dishes task of ordering dishes, terminal device generates the request of ordering dishes, finish terminal and hold user's the task of ordering dishes, realize communicating by letter between user and the food and drink provider by applying Internet, expanded the range of application of formula order dishes system and ordered dishes by the terminal device that this user can insert the internet, save the deployment of terminal device, saved the cost of food and beverage enterprise.
Further consult the another embodiment of the self-service dish-ordering server 10 of 3 embodiment of the invention, also comprise:
Evaluation module 107 is used for receiving described user terminal by described communication module and sends evaluation information.
Task management module 103 wherein also comprises: menu management unit 1031 is used to manage described menu and generates task, confirm that according to the menu in the described request information instruction generates described final menu, and as in the process that increases vegetable, duplicate vegetable by as described in communication module to as described in be used for terminal and send vegetable and repeat prompting message; Have dinner and carry out administrative unit 1032, be used to manage described menu scheduling task, and make the district according to the start information of having dinner in the described request information by described communication module instruction vegetable and carry out the described inventory of finally ordering dishes, have dinner and carry out the state that administrative unit also is used for feeding back to described user terminal by described communication module vegetable, described state comprises wait for to be made, in the making and complete.
Further, the self-service dish-ordering server also comprises expenses management unit 108, is used for receiving described terminal mail sending charge per message with settlement requests and finish the affirmation of reimbursement of expense by described communication module.
Consult the another embodiment of the user terminal of Fig. 4 embodiment of the invention, also comprise:
Estimate administration module 207, be used for sending evaluation information to described server by described communication module; Vegetable status poll module 209 is used for sending the vegetable status query request by described communication module to described server, and shows the status information of described server feedback.And communication module 201 also is used to set up multiple users communication, is used for the mutual of described request information between described multiple users.
Consult Fig. 5, the self-service dish-ordering system of the embodiment of the invention communicates between user terminal 20 and self-service dish-ordering server 10 bags, finishes the holder's of terminal 20 the process of ordering dishes.
Self-service dish-ordering of the present invention system has increased evaluation module, so can increase monitor procedure, estimates service, because having increased the expenses management unit can finish self-checkout, therefore promote client's efficient of having dinner, the client can comment on, and helps promote hotel service quality and and customer relationship.
Use the formula order dishes system of the embodiment of the invention, when ordering dishes, can adopt following method:
The user uses terminal by internet login self-service dish-ordering system, sets up a self-service task of having dinner, and can also invite good friend or colleague to add this task, determines the place of having dinner by the group chatting discussion.Enter the stage of ordering dishes then, the member who adds this task can select dish simultaneously; After selecting dish to finish, the menu of generation is submitted to server by the user.After server is received menu, this task will enter wait and have dinner the stage.When the user determined to start a dinner, sending starts a dinner asked to server; After server was received the request of starting a dinner, beginning was prepared dish according to menu, and the dish preparation is sent to the member who adds this task in real time; In the process of having dinner, the user can be by the interaction in terminal reminder or other and hotel.After finishing when having dinner, the user enters the self-checkout stage, can select the different modes of payments, such as credit card, bank transfer, pay in cash, sign a bill etc.After self-checkout was finished, the user can select to end task.The process that finishes from the stage of ordering dishes to task, the user can deliver suggestion or the comment of oneself, and feedback is had dinner and experienced and conductive suggestion.Receive for server in the embodiment of the invention and how to be distributed to kitchen area behind the menu and not do limit.Terminal among the present invention can be a mobile phone, panel computer, and notebook computer, PC or other can insert the terminal of internet.
Each task of having dinner has a promoter in embodiments of the present invention, the have dinner user of task is the mode that promoter user logins the self-service dish-ordering system and includes but not limited to login by the web page in foundation, by the client software login, present embodiment and subsequent embodiment will repeat no more
Self-service dish-ordering system among the present invention can be a hotel or the service of food and drink provider, also can be a plurality of hotels or the service of food and drink provider.User terminal can directly insert the service of a hotel or food and drink provider in the embodiment of the invention, can insert cloud service, can select between a plurality of hotels or food and drink provider by cloud service.
The another self-service dish-ordering system of the embodiment of the invention comprises: dish ordering terminal, server, background terminal, wherein background terminal is optional equipment.
Dish ordering terminal can be portable terminal or fixed terminal, links to each other with server by the internet.Dish ordering terminal comprises as lower module:
Communication module is used to send data to server, or receives from data in server.
The task management module is set up the task of ordering dishes, the task switching stage, manage each stage and flow process, and dispatch each stage module.
The instant chat module, the chat client module realizes group chatting, chat one to one, contact instrument between the member in the task, the instrument of getting in touch with the formula order dishes system customer service.
The module of ordering dishes, the introduction of various dish and displaying, interim menu management, final menu management; Management comprises one or more in the operation such as the generation, demonstration, interpolation, deletion, submission of user side menu, also comprises order dishes collision detection and prompting etc.
The module that starts a dinner, management is had dinner the stage, and requests such as sending reminder, change dish, remove dish, waiter helps is to server.
The self-checkout module, the management of checking out sends user account information to server.
Estimate feedback module, show other user's relevant evaluation, accept user's input, and the user is estimated feedback information be sent to server.
Server links to each other with terminal (comprising dish ordering terminal or background terminal) by the internet.Comprise as lower module:
Communication module, be used to receive self terminal or data, or send data to terminal.
Administration module between task, each in the management server task of ordering dishes is sent to concrete task management module with the various information of receiving, the message scheduling that receives each task module is to background terminal or dish ordering terminal.
The task management module is managed certain task of ordering dishes, and sets up the task of ordering dishes, and in the task switching stage, manages each stage and flow process.
The instant chat module, chatting service end module, store tasks member's chat message is transmitted chat message to fashionable task member.
The module of ordering dishes, total dish inventory management refresh, interim menu management, final menu management; Management comprises that acceptance point dish end message generates, adds, deletes menu, and the menu information that transmission refreshes is to the task member.
The module that starts a dinner, management is had dinner the stage, receives the various requests of dish ordering terminal, and request is handled, as generating the reminder indication, remove the dish indication, indicating to background terminal with dish.
The self-checkout module, the management of checking out provides the mode of checking out, and receives checkout information, checks the result etc. that checks out.
Estimate feedback module, after the request of reception dish ordering terminal, send user's relevant evaluation, the storage administration user estimates feedback information.
Background terminal is that the kitchen area food and drink attendant of provider uses, and comprises cook, waiter, managerial personnel etc.Background terminal be used to receive or querying server on information, as dishes ordering information, review information, checkout information, user profile or the like, background terminal can not have in native system, it can be the terminal or the internet access terminal of existing formula order dishes system.
The disclosed server of ordering dishes of the embodiment of the invention, the formula order dishes system that terminal is formed, this server of ordering dishes intercoms by the internet mutually with described terminal device.The server admin of the ordering dishes task of ordering dishes, terminal device generates the request of ordering dishes, finish terminal and hold user's the task of ordering dishes, realize communicating by letter between user and the food and drink provider by applying Internet, expanded the range of application of formula order dishes system and ordered dishes by the terminal device that this user can insert the internet, save the deployment of terminal device, saved the cost of food and beverage enterprise.
Claims (10)
1. a self-service dish-ordering server is characterized in that, described server comprises;
Communication module is used for communicating by internet and user terminal, comprises the solicited message of reception user terminal transmission and sends the information on services of ordering dishes to described terminal, and the vegetable that can provide is provided the described information on services of ordering dishes;
The task management module, generate the task of ordering dishes after being used to receive described request information, the described task of ordering dishes comprises that menu generates task, menu scheduling task and Service Management task, described menu generation task also generates the inventory of finally ordering dishes according to described user's solicited message increase and deletion vegetable, described menu scheduling task is sent to vegetable with the described inventory of finally ordering dishes by described communication module and makes the district, and described Service Management task is used for responding the non-request of ordering dishes of described request information;
The vegetable administration module is used for writing down the information on services of ordering dishes, and comprises name of the dish and price.
2. server according to claim 1 is characterized in that described server also comprises evaluation module, is used for receiving described user terminal by described communication module and sends evaluation information.
3. server according to claim 1, it is characterized in that, described task management module comprises that also the menu management unit is used to manage described menu and generates task, confirm that according to the menu in the described request information instruction generates described final menu, and as in the process that increases vegetable, duplicate vegetable by as described in communication module to as described in be used for terminal and send vegetable and repeat prompting message.
4. described server according to claim 1, it is characterized in that, described task management module also comprises the execution administrative unit of having dinner, be used to manage described menu scheduling task, and make the district according to the start information of having dinner in the described request information by described communication module instruction vegetable and carry out the described inventory of finally ordering dishes, have dinner and carry out administrative unit and also be used for by the state of described communication module to described user terminal feedback vegetable, described state comprises to be waited for and making, in the making and complete.
5. described server according to claim 1 is characterized in that described server also comprises the expenses management unit, is used for receiving described terminal mail sending charge per message with settlement requests and finish the affirmation of reimbursement of expense by described communication module.
6. a self-ordering user terminal is characterized in that, described terminal comprises:
Communication module is used for communicating by internet and server, comprises receiving the solicited message that described server sends;
The task management module of ordering dishes is used for setting up the management role of ordering dishes, and sends the solicited message of ordering dishes by described communication module to described server, and being included in increases or delete the vegetable that writes down in the described information on services of ordering dishes;
Service management module is used for sending the unsolicited message of ordering dishes by described communication module to described server.
7. terminal according to claim 6 is characterized in that, described terminal also comprises, estimates administration module, is used for sending evaluation information by the fast communication module of institute to the fast server of institute.
8. terminal according to claim 6 is characterized in that, described terminal also comprises, vegetable status poll module is used for sending the vegetable status query request by described communication module to described server, and shows the status information of described server feedback.
9. terminal according to claim 6 is characterized in that, described communication module also is used to set up multiple users communication, is used for the mutual of described request information between described multiple users.
10. a self-service dish-ordering system is characterized in that described system comprises described arbitrary self-service dish-ordering server of claim 1-5 and the described arbitrary terminal of described claim 6-9, and described self-service dish-ordering server and described terminal communicate by the internet.
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| CN2011102591248A CN102289604A (en) | 2011-09-02 | 2011-09-02 | Internet-based self-service ordering server, terminal and system |
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| CN2011102591248A CN102289604A (en) | 2011-09-02 | 2011-09-02 | Internet-based self-service ordering server, terminal and system |
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| CN102867278A (en) * | 2012-08-27 | 2013-01-09 | 中国农业银行股份有限公司天津市分行 | Self-help ordering system with payment function |
| CN102930165A (en) * | 2012-11-02 | 2013-02-13 | 左雪梅 | Electronic ordering system |
| CN104008299A (en) * | 2014-06-06 | 2014-08-27 | 苏州苏和信息科技有限公司 | Bluetooth communication based electronic ordering device and ordering method |
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| CN109635213A (en) * | 2018-12-14 | 2019-04-16 | 口碑(上海)信息技术有限公司 | A kind of implementation method that more people order, device and electronic equipment |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102663656A (en) * | 2012-03-20 | 2012-09-12 | 成都博约创信科技有限责任公司 | Intelligent terminal electronic ordering method and system based on 3G and cloud technology |
| CN102855595A (en) * | 2012-08-27 | 2013-01-02 | 中国农业银行股份有限公司天津市分行 | Self-service ordering terminal with payment function |
| CN102867278A (en) * | 2012-08-27 | 2013-01-09 | 中国农业银行股份有限公司天津市分行 | Self-help ordering system with payment function |
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| CN104008299A (en) * | 2014-06-06 | 2014-08-27 | 苏州苏和信息科技有限公司 | Bluetooth communication based electronic ordering device and ordering method |
| CN104063603A (en) * | 2014-06-27 | 2014-09-24 | 北京思特奇信息技术股份有限公司 | Semi-self-service dish ordering method and device based on converged communication technology |
| CN104113469A (en) * | 2014-07-04 | 2014-10-22 | 北京思特奇信息技术股份有限公司 | System and method for realizing menu type service interaction based on converged communication |
| CN104113469B (en) * | 2014-07-04 | 2017-10-17 | 北京思特奇信息技术股份有限公司 | A kind of system and method that menu mode service interaction is realized based on converged communication |
| CN106204355A (en) * | 2016-08-31 | 2016-12-07 | 湖南餐启科技有限公司 | A kind of Catering Management method and system based on the Internet |
| CN109635213A (en) * | 2018-12-14 | 2019-04-16 | 口碑(上海)信息技术有限公司 | A kind of implementation method that more people order, device and electronic equipment |
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