CN102065093A - Multimedia network service method and system for hotel - Google Patents
Multimedia network service method and system for hotel Download PDFInfo
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- CN102065093A CN102065093A CN2010106180300A CN201010618030A CN102065093A CN 102065093 A CN102065093 A CN 102065093A CN 2010106180300 A CN2010106180300 A CN 2010106180300A CN 201010618030 A CN201010618030 A CN 201010618030A CN 102065093 A CN102065093 A CN 102065093A
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Abstract
The invention discloses a multimedia network service method and system for a hotel, and relates to the field of network information service. The method comprises the following steps of: setting an access terminal connected with a display device in each room at the hotel, wherein the access terminal is a signal conversion and information processing device integrated with a plurality of ports; and connecting the access terminal respectively arranged in each room with a hotel control center arranged in the hotel to form a local subnet, and connecting the local subnet with a hotel core switch of a hotel local network, wherein all access terminals and the hotel control center access the internet via the hotel local network, and the hotel control center is used for providing basic multimedia business service for the access terminals, managing the access terminals and the operational state of the local subnet, managing and controlling the information acquired by the local subnet, recording and counting the conditions of information service used by the access terminal in each room, and feeding back the conditions to a hotel charging service counter. By virtue of the method and the system, entertainment services in various forms can be provided for the hotel.
Description
Technical field
The present invention relates to network information service field, particularly a kind of hotel multi-media network method of servicing and hotel's multi-media network service system.
Background technology
The hotel can provide multiple information service for the guest who moves in usually in the guest room, such as televiewing, surf the Internet etc., and along with the increase of people to the recreation demand, hotel industry also can provide special Internet video entertainment service.But, special Internet video entertainment service all is in each hotel special video server to be set by service organization at present, graft in the local area network (LAN) in hotel, TV by the hotel provides continuous Video service to the client, owing to must utilize the local area network (LAN) in hotel, network service to inside, hotel causes interference easily, simultaneously, present this service all is the disc that is directly removed to change video server by service unit, real-time update service can't be provided, simultaneously, these services are also very single, usually have only the video sheet, how abundant in content recreation can't be arranged, the geographical position characteristics according to hotel self more can not be provided, ambient conditions and self need wait specified conditions to provide personalized service for moving in the guest.
Summary of the invention
The present invention solves the defective that existing hotel guest room entertainment information service form is single, influence hotel self LAN services, a kind of hotel multi-media network method of servicing and hotel's multi-media network service system are provided, make service form various, simultaneously do not influence hotel self LAN services, it is to move in network service method and the network service system that the guest provides personalized service that the present invention further also provides specified conditions such as a kind of geographical position characteristics according to hotel self, ambient conditions and self needs.
The present invention is achieved in that hotel's multi-media network method of servicing, comprise the steps: in each guest room, hotel, to be provided with accessing terminal of linking to each other with display unit, described accessing terminal is the conversion of signals and the messaging device of integrated various ports, described accessing terminal handled the digital signal that converts the identification of calculating function afterwards to the television analog signals therewith shaping, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, and be connected with external network or intelligent network terminal, communication and exchanges data; Described the accessing terminal that is provided with in each guest room connected and composed a local subnet by local subnet core switch with the hotel control centre that is arranged in the hotel, described local subnet is linked to each other with hotel's core switch of hotel's local area network (LAN), with described local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, respectively access terminal and hotel control centre by hotel's local area network (LAN) access the Internet, described hotel control centre regularly downloads the multimedia basics business service from the internet, the difference that described hotel control centre can discern in each guest room by the local subnet accesses terminal, and provide multimedia basics business service and management respectively to access terminal to respectively accessing terminal and manage local subnet operation conditions, the information that management and control are obtained by the local subnet, also write down and add up each guest room and access terminal and use the situation of information service, and feed back to hotel's charging information desk.
Described hotel control centre links to each other by the internet with data center outside being arranged on the hotel, be subjected to its Long-distance Control, described data center is provided with personalized network service content and the general multimedia basics business service content in each hotel at different hotels, and offers by hotel control centre and to access terminal.
Described hotel control centre comprises interconnective guard station route and guard station server, described respectively accessing terminal links to each other with the guard station route by the local subnet, described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) access the Internet by NAT technology, and described data center is provided with the general multimedia basics business service content of personalized network service content and each hotel at different hotels and gives described guard station server by the Internet-delivered; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and provide information service and management respectively to access terminal to respectively accessing terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server record and each guest room of statistics access terminal and use the situation of personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk; The described associative operation signal that accesses terminal and also receive external equipment, and these signals are handled.
Described guard station server is no disc system, and described accessing terminal is no dish terminal.
Described guard station server is the distributing IP address that respectively accesses terminal.
Described display unit is television set and/or computer monitor and/or mobile terminal display.
Described display unit comprises existing television set and/or computer monitor in original room.
Hotel's multi-media network service system, be included in each guest room, hotel linking to each other of being provided with display unit access terminal with the hotel in the hotel control centre that is provided with, described accessing terminal connects and composes a local subnet by local subnet core switch and hotel control centre; Described accessing terminal is the conversion of signals and the messaging device of integrated various ports, described accessing terminal handled the digital signal that converts the identification of calculating function afterwards to the television analog signals therewith shaping, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, and be connected with external network or intelligent network terminal, communication and exchanges data; Described local subnet links to each other with hotel's core switch of hotel's local area network (LAN), described local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, respectively access terminal and hotel control centre by hotel's local area network (LAN) access the Internet, described hotel control centre regularly downloads the multimedia basics business service from the internet, the difference that described hotel control centre can discern in each guest room by the local subnet accesses terminal, and provide multimedia basics business service and management respectively to access terminal to respectively accessing terminal and manage local subnet operation conditions, the information that management and control are obtained by the local subnet, also write down and add up each guest room and access terminal and use the situation of information service, and feed back to hotel's charging information desk.
Comprise that also one is positioned at the remote data center outside the hotel, described data center comprises the one-level information issuing system, described one-level information issuing system comprises personalized network service module and basic business service module, described personalized network service module is provided with corresponding personalized network service content at different hotels, described basic business service module provides general multimedia basics business service content to each hotel, and offers by hotel control centre and to access terminal; Described hotel control centre comprises second-level message delivery system and secondary charge system, described second-level message delivery system receives the one-level information of described one-level information issuing system issue, and form second-level message and send to accordingly in the guest room in the hotel in, and by described secondary charge system record with add up the situation of using this second-level message service content in each guest room, and feed back to data center and/or hotel's charging information desk.
Described hotel control centre comprises interconnective guard station route and guard station server, described respectively accessing terminal links to each other with the guard station route by the local subnet, described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) access the Internet by NAT technology, personalized network service content that described data center is provided with and multimedia basics business service content are given described guard station server by the Internet-delivered, and described second-level message delivery system and secondary charge system are arranged in the server of described guard station; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and by the second-level message delivery system provide to respectively accessing terminal information service and the management respectively access terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server secondary charge system record and add up each guest room and access terminal and use the situation of personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk; The described associative operation signal that accesses terminal and also receive external equipment, and these signals are handled; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel that each hotel's periphery is up-to-date, and described basic business service content comprises video content and tabulation and game content and tabulation.
Described guard station server comprises the administrative unit that accesses terminal, exchanges data and processing unit, data statistics unit and memory cell, the address that the described administrative unit that accesses terminal is used to put down in writing each terminal with can discern by the local subnet with manage each guest room in different accessing terminal, manage each port that accesses terminal, management local subnet operation conditions, and with the address, port and local subnet operation conditions deposit memory cell in, described exchanges data and processing unit receive the one-level service content that the one-level information issuing system of described data center provides, and this one-level service content is stored in memory cell and generates the second-level message delivery system with secondary service, described secondary service passes to respectively by the second-level message delivery system and accesses terminal, the information of obtaining by the local subnet that accesses terminal is also managed and controlled to described exchanges data and processing unit, described data statistics unit comprises described secondary charge system, be used to write down and add up the situation that each guest room accesses terminal and uses this personalized network service content and basic business service content promptly to use this secondary to serve, be stored in memory cell and feed back to data center and/or hotel's charging information desk; Described data center also comprises one-level business statistics and analytical system, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server and carries out the taxonomic revision analysis; Described guard station server has the IP address of hotel's local area network (LAN), described guard station server be connected respectively with two local area network (LAN)s but in the server of guard station two local area network (LAN)s isolated each other.
Described guard station server is no disc system, described accessing terminal is no operating system terminal, the administrative unit that accesses terminal of described guard station server also is used for providing operating system to accessing terminal of no operating system, manage no dish local subnet net, monitor and write down each switching on and shutting down that access terminal and operating position; Described guard station server is the distributing IP address that respectively accesses terminal.
Described display unit is television set and/or computer monitor and/or mobile terminal display.
Described display unit comprises existing television set and/or computer monitor in original room.
The described port that accesses terminal comprises TV side serve port, interactive application serve port and network communication services port, described TV side serve port converts the digital signal of calculating function identification to after the television analog signals therewith shaping is handled, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus respectively, so that Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service to be provided; Described interactive application serve port receives the associative operation signal of external equipment, and transfer to access terminal and handle, and the transfer of data with External memory equipment of being used to access terminal, the handle recreation is used to provide, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; Described network communication services port connects the network equipment or relevant intelligent network terminal, connect with external network or relevant intelligent network terminal and communicate by letter, so that the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service to be provided.
Technique effect:
Hotel of the present invention multi-media network method of servicing and system, owing to be provided with but the organic local subnet that links to each other isolated with hotel's local area network (LAN) physics, by the hotel control centre in the local subnet, not only can utilize hotel's local area network (LAN) to obtain relevant information, such as the information of the Internet that links to each other with hotel's local area network (LAN) and the information in hotel, and self-timing, respectively access terminal issue and utilization in the local subnet pointedly, can also have a plurality of ports by accessing terminal of setting, have the conversion of signals and the information processing function, the entertainment service of various ways can be provided.Because two net physics are isolated, also do not influence the service of hotel's local area network (LAN) simultaneously.
Remote data center is set can be according to the geographical position and the characteristic in different hotels, characteristics and the relevant service of characteristic customization according to different hotels, the guest who moves in no longer is in hotel's environment of a sealing, but the hotel's environment with the opening of surrounding environment and the organic interaction of characteristic no longer seals hotel and surrounding environment and information.
Hotel control centre comprises guard station route and guard station server, by the guard station server in the local subnet as media, not only can utilize hotel's local area network (LAN) to obtain relevant information, such as the information of the Internet that links to each other with hotel's local area network (LAN) and the information in hotel, and respectively access terminal issue and the utilization in the local subnet pointedly, indication that can also hard to bear data center, specific service content to the input hotel, server place, guard station that respectively accesses terminal, such as this hotel's surrounding enviroment are provided, this hotel's periphery service, and can charge to the employed service that accesses terminal and add up according to the requirement in hotel, and the local subnet becomes independently broadcast domain with hotel's local area network (LAN) owing to the guard station route links to each other, and local subnet and hotel's internal network physical isolation, two networks are interconnected but not to be disturbed mutually, can effectively carry out virus filtration---hotel's local area network (LAN) is conveyed into the packet of local subnet all can be through guard station route (Masterrouter, the function that fire compartment wall is arranged) filtration, so just effectively controlled the intrusion of outside virus, also improved internet security---because all intercommunication data all need by the guard station route, and the guard station route all can be filtered and examination all forwarding packets, so naturally just improved internet security, can also effectively carry out flow control---can effectively control the flow of local subnet in the route of guard station.The local subnet is transformed original Wide Area Network structure simultaneously, makes the local subnet in the hotel become gigabit networking, promotes this network network quality.Because physical isolation local subnet and hotel's local area network (LAN) make it to become two independently broadcast domains, and both sides' business is not disturbed mutually, also be convenient to the network traffics that guard station route control accesses terminal simultaneously, and the guard station server is collected its network data.
Described accessing terminal links to each other with display unit, and system of the present invention can directly be connected into native system for the hotel that newly sets up, and provides personalized service.Described display unit comprises existing television set and/or computer monitor in original room, thereby can make full use of the existing display device in hotel and realize networking of local subnet and demonstration, can reduce the cost of system of the present invention greatly, the easier reception by each hotel used.
Description of drawings
Fig. 1 is the structural representation of system of the present invention.
Fig. 2 is the structural representation that the present invention is connected with remote data center.
Fig. 3 is a guard station of the present invention server capability block diagram.
Fig. 4 is the access terminal location drawing that is provided with of each interface of the present invention.
Embodiment
Below in conjunction with accompanying drawing the application is further detailed.
Referring to Fig. 1, hotel of the present invention multi-media network service system, be included in each guest room, hotel linking to each other of being provided with display unit access terminal 4 and the hotel in the hotel control centre 300 that is provided with, accessing terminal 4 connects and composes a local subnet 40 by local subnet core switch 41 and hotel control centre 300; Describedly access terminal 4 for the conversion of signals of integrated various ports and messaging device, described accessing terminal 4 convert the digital signal of calculating function identification to after the television analog signals therewith shaping handled, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, and be connected with external network or intelligent network terminal, communication and exchanges data; Described local subnet 40 is linked to each other with hotel's core switch 22 of hotel's local area network (LAN) 2, with described local subnet 40 and hotel's local area network (LAN) 2 physical isolation, local subnet 40 has different IP addresses respectively with the equipment that hotel's local area network (LAN) 2 is networked separately, respectively access terminal 4 and hotel control centre 300 by hotel's local area network (LAN) 2 access the Internet 20, hotel control centre 300 regularly downloads the multimedia basics business service from the internet, the difference that described hotel control centre 300 can discern in each guest room by local subnet 40 accesses terminal 4, and 4 provide multimedia basics business service and management respectively to access terminal and manage local subnet 40 operation conditionss to respectively accessing terminal, the information that management and control are obtained by local subnet 40, also write down and add up each guest room and access terminal and 4 use the situation of information services, and feed back to hotel's charging information desk 21.Owing to be provided with but the organic local subnet 40 that links to each other isolated with hotel's local area network (LAN) 2 physics, by the hotel control centre 300 in the local subnet 40, not only can utilize hotel's local area network (LAN) 2 to obtain relevant information, such as the information of the internet 2 that links to each other with hotel's local area network (LAN) and the information in hotel, and self-timing, 4 issues and utilize of respectively accessing terminal in local subnet 40 pointedly, can also 4 have a plurality of ports by accessing terminal of being provided with, have the conversion of signals and the information processing function, the entertainment service of various ways can be provided.Because two net physics are isolated, also do not influence the service of hotel's local area network (LAN) 2 simultaneously.
See Fig. 2 and Fig. 3, preferably, described hotel multi-media network service system comprises that also one is positioned at the remote data center 1 outside the hotel, data center 1 comprises one-level information issuing system 11, one-level information issuing system 11 comprises personalized network service module 111 and basic business service module 112, personalized network service module 111 is provided with corresponding personalized network service content at different hotels, described basic business service module 112 provides general multimedia basics business service content to each hotel, and offer by hotel control centre 300 and to access terminal, particularly for the basic business service content; Described hotel control centre 300 comprises second-level message delivery system 31 and secondary charge system 32, described second-level message delivery system 31 receives the one-level information of described one-level information issuing system 11 issues, and form second-level message and send to accordingly in the guest room in the hotel in, and by described secondary charge system 32 records with add up the situation of using this second-level message service content in each guest room, and feed back to data center 1 and/or hotel's charging information desk 21.Data center 1 can regularly download even buy separately corresponding up-to-date entertainment service content from the internet, making tabular form downloads for hotel control centre 300, thereby can make data center 1 provide unified service in the face of the local subnet 40 in numerous hotels, also can reduce the data pressure of hotel control centre, make the equipment in the hotel as far as possible little and suitable.
Preferably, hotel control centre 1 comprises interconnective guard station route 30 and guard station server 3, promptly realize its function by two equipment, certainly, the guard station route of narrating below 30 and the function of guard station server 3 also can integratedly become an equipment and realize by the two.Described respectively accessing terminal 4 links to each other with guard station route 30 by local subnet 40, guard station route 30 by NAT technology (NAT) make local subnet 40 respectively access terminal 4 and guard station server 3 by hotel's local area network (LAN) 2 access the Internet 20, personalized network service content and multimedia basics business service content that described data center 1 is provided with pass to described guard station server 3 by internet 20, and described second-level message delivery system 31 and secondary charge system 32 are arranged in the described guard station server 3; The difference that described guard station server 3 can be discerned in each guest room by local subnet 40 accesses terminal 4, and by second-level message delivery system 31 to respectively access terminal 4 provide information service and the management respectively access terminal 4, described guard station server 3 is also managed local subnet 40 operation conditionss, the information that management and control are obtained by local subnet 40, secondary charge system 32 record of described guard station server 3 and add up each guest room and access terminal and 4 use the situation of personalized network service content and basic business service content, and feed back to data center 1 and/or hotel's charging information desk 21; Described accessing terminal 4 also receives the associative operation signal of external equipment such as keyboard, mouse or game paddle, and these signals are handled; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel that each hotel's periphery is up-to-date, and described basic business service content comprises video content and tabulation and game content and tabulation.
Local subnet 40 has different IP addresses respectively with the equipment that hotel's local area network (LAN) 2 is networked separately, guard station route (Masterrouter) 30 gateways as local subnet 40, LAN mouth end (being that the IP address is the end of 192.168.1.1) is connecting the local subnet core switch 41 of local subnet 40, WAN mouth end (being that the IP address is the end of 10.0.2.216) is connecting hotel's core switch 22 of hotel's local area network (LAN) 2, data packets transmitted all must be through the filtration and the forwarding of guard station route 30 between all local subnets 40 and the hotel's local area network (LAN) 2, make hotel's local area network (LAN) 2 and local subnet 40 isolated each other, the internet that only allows the equipment in the local subnet 40 to link to each other with hotel's local area network (LAN) 2 by 2 visits of hotel's local area network (LAN).
Described guard station route 30 is to adopt network address translation (NAT, Network Address Translation) technology make in the local subnet 40 access terminal 4 and guard station server 3 by hotel's local area network (LAN) 2 access the Internet 20, route stand-by 301 certainly is set, make its all functions and be connected, enable route stand-by 301 when preventing guard station route 30 faults with guard station route 30.Preferably, equipment in the hotel control centre 300 is except that guard station route 30, guard station server 3 also possesses the IP address of local subnet 40 and hotel's local area network (LAN) 2, to link to each other with hotel's local area network (LAN) core switch 22 with local subnet core switch 41 respectively, guard station server in the hotel control centre 300 (is a network interface card by port, the IP address is 192.168.1.205) with local subnet 40 in access terminal and 4 link to each other, and provide needed all data on 4 that access terminal, another port (is a network interface card, the IP address is 10.0.2.217) link to each other with hotel's local area network (LAN) 2, so that the long-range access of external network terminal (server terminal of data center 1) guard station server 3, carry out remote maintenance work, but two ports are isolated each other, do not link to each other mutually, that is to say, preferred guard station server 3 is exactly that its inside has two network interface cards with the difference of other general server maximums on hardware configuration, but not intercommunication between two network interface cards that is to say that data can't be delivered to another piece network interface card by a network interface card.The local subnet has been arranged, can conveniently be provided with and make it to become gigabit networking, promoted this network network quality,
Among Fig. 3, described guard station server 3 comprises the administrative unit 33 that accesses terminal, exchanges data and processing unit 34, data statistics 35 and memory cell 36; The address that the described administrative unit 33 that accesses terminal is used to put down in writing each terminal with can discern by local subnet 40 with manage each guest room in differently access terminal 4, manage 4 each port that access terminal, management local subnet 40 operation conditionss, and deposit address, port and local subnet 40 operation conditionss in memory cell 36; The one-level service content that the one-level information issuing system 11 that described exchanges data and processing unit 34 receive described data center provides, and this one-level service content is stored in memory cell 36 and generates the second-level message delivery system 31 with secondary service, described secondary service passes to by second-level message delivery system 31 and respectively accesses terminal 4, and 4 the information of obtaining by local subnet 40 of accessing terminal is also managed and controlled to described exchanges data and processing unit 34; Described data statistics unit 35 comprises described secondary charge system 32 and accounting management module 321 thereof, be used to write down and add up each guest room and access terminal and 4 use these personalized network service content and basic business service content promptly to use the situations of this secondary service, be stored in memory cell 36 and feed back to data center 1 and/or hotel's charging information desk 21; Described data center 1 also comprises one-level business statistics and analytical system 12, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server 3 and carries out the taxonomic revision analysis.
Preferably, whether described exchanges data and the described data center 1 of processing unit 34 visit regularly have up-to-date one-level information, and with the content of up-to-date one-level download of information to memory cell 36 and updated stored unit 36;
Preferably and/or the information obtained for the first time of described 4 access the Internet 20 that the access terminal exchanges data of being managed described 4 information that access terminal and processing unit 34 know afterwards by this exchanges data and processing unit 34 this download of information to memory cell 36, for 4 uses that access terminal of obtaining this information for the second time, watching for the second time corresponding contents as access terminal 4 guest of hotel like this, particularly some jumbo sheets or operation can directly utilize this gigabit networking of local subnet during big game.
Certainly, if data center 1 passes through high speed Virtual Private Network (VPN with each guard station server 2, Virtual PrivateNetwork) links to each other respectively, and under the powerful condition of data center 1, exchanges data and processing unit 34 be irregular visit data center 1 also, directly efficiently pushes access terminal various service high-speeds to 4 by data center 1.
Referring to Fig. 4, described accessing terminal 4 comprises TV side serve port 45, interactive application serve port 46 and network communication services port 47.Described TV side serve port 45 converts the digital signal of calculating function identification to after the television analog signals therewith shaping is handled, convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, so that Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service to be provided; Described interactive application serve port 46 receives the associative operation signal of external equipments (as keyboard and mouse etc.), and transfer to access terminal and handle, be used to simultaneously to access terminal 4 with the transfer of data of External memory equipment, thereby can provide that the handle recreation is used, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; The network communication services port 47 main network equipment (as local subnet core switch 41, guard station route 30 etc.) or the relevant intelligent network terminals (as removable computer, smart mobile phone etc.) of connecting are to provide the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
Claims (15)
1. hotel's multi-media network method of servicing, comprise the steps: in each guest room, hotel, to be provided with accessing terminal of linking to each other with display unit, described accessing terminal is the conversion of signals and the messaging device of integrated various ports, described accessing terminal handled the digital signal that converts the identification of calculating function afterwards to the television analog signals therewith shaping, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, and be connected with external network or intelligent network terminal, communication and exchanges data; Described the accessing terminal that is provided with in each guest room connected and composed a local subnet by local subnet core switch with the hotel control centre that is arranged in the hotel, described local subnet is linked to each other with hotel's core switch of hotel's local area network (LAN), with described local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, respectively access terminal and hotel control centre by hotel's local area network (LAN) access the Internet, described hotel control centre regularly or irregularly downloads the multimedia basics business service from the internet, the difference that described hotel control centre can discern in each guest room by the local subnet accesses terminal, and provide multimedia basics business service and management respectively to access terminal to respectively accessing terminal and manage local subnet operation conditions, the information that management and control are obtained by the local subnet, also write down and add up each guest room and access terminal and use the situation of information service, and feed back to hotel's charging information desk.
2. hotel according to claim 1 multi-media network method of servicing, data center outside it is characterized in that described hotel control centre and being arranged on the hotel links to each other by the internet, be subjected to its Long-distance Control, described data center is provided with personalized network service content and the general multimedia basics business service content in each hotel at different hotels, and offers by hotel control centre and to access terminal.
3. hotel according to claim 2 multi-media network method of servicing, it is characterized in that described hotel control centre comprises interconnective guard station route and guard station server, described respectively accessing terminal links to each other with the guard station route by the local subnet, described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) access the Internet by NAT technology, and described data center is provided with the general multimedia basics business service content of personalized network service content and each hotel at different hotels and gives described guard station server by the Internet-delivered; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and provide information service and management respectively to access terminal to respectively accessing terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server record and each guest room of statistics access terminal and use the situation of personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk; The described associative operation signal that accesses terminal and also receive external equipment, and these signals are handled.
4. hotel according to claim 3 multi-media network method of servicing is characterized in that described guard station server is no disc system, and described accessing terminal is no dish terminal.
5. according to claim 1---one of 4 described hotel multi-media network method of servicing is characterized in that described guard station server is the distributing IP address that respectively accesses terminal.
6. hotel according to claim 5 multi-media network method of servicing is characterized in that described display unit is television set and/or computer monitor and/or mobile terminal display.
7. hotel according to claim 6 multi-media network method of servicing is characterized in that described display unit comprises existing television set and/or computer monitor in original room.
8. hotel's multi-media network service system, be included in each guest room, hotel linking to each other of being provided with display unit access terminal with the hotel in the hotel control centre that is provided with, described accessing terminal connects and composes a local subnet by local subnet core switch and hotel control centre; Described accessing terminal is the conversion of signals and the messaging device of integrated various ports, described accessing terminal handled the digital signal that converts the identification of calculating function afterwards to the television analog signals therewith shaping, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus, and be connected with external network or intelligent network terminal, communication and exchanges data; Described local subnet links to each other with hotel's core switch of hotel's local area network (LAN), described local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, respectively access terminal and hotel control centre by hotel's local area network (LAN) access the Internet, described hotel control centre regularly downloads the multimedia basics business service from the internet, the difference that described hotel control centre can discern in each guest room by the local subnet accesses terminal, and provide multimedia basics business service and management respectively to access terminal to respectively accessing terminal and manage local subnet operation conditions, the information that management and control are obtained by the local subnet, also write down and add up each guest room and access terminal and use the situation of information service, and feed back to hotel's charging information desk.
9. hotel according to claim 8 multi-media network service system, it is characterized in that, comprise that also one is positioned at the remote data center outside the hotel, described data center comprises the one-level information issuing system, described one-level information issuing system comprises personalized network service module and basic business service module, described personalized network service module is provided with corresponding personalized network service content at different hotels, described basic business service module provides general multimedia basics business service content to each hotel, and offers by hotel control centre and to access terminal; Described hotel control centre comprises second-level message delivery system and secondary charge system, described second-level message delivery system receives the one-level information of described one-level information issuing system issue, and form second-level message and send to accordingly in the guest room in the hotel in, and by described secondary charge system record with add up the situation of using this second-level message service content in each guest room, and feed back to data center and/or hotel's charging information desk.
10. hotel according to claim 9 multi-media network service system, it is characterized in that, described hotel control centre comprises interconnective guard station route and guard station server, described respectively accessing terminal links to each other with the guard station route by the local subnet, described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) access the Internet by NAT technology, personalized network service content that described data center is provided with and multimedia basics business service content are given described guard station server by the Internet-delivered, and described second-level message delivery system and secondary charge system are arranged in the server of described guard station; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and by the second-level message delivery system provide to respectively accessing terminal information service and the management respectively access terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server secondary charge system record and add up each guest room and access terminal and use the situation of personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk; The described associative operation signal that accesses terminal and also receive external equipment, and these signals are handled; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel that each hotel's periphery is up-to-date, and described basic business service content comprises video content and tabulation and game content and tabulation.
11. hotel according to claim 10 multi-media network service system, it is characterized in that, described guard station server comprises the administrative unit that accesses terminal, exchanges data and processing unit, data statistics unit and memory cell, the address that the described administrative unit that accesses terminal is used to put down in writing each terminal with can discern by the local subnet with manage each guest room in different accessing terminal, manage each port that accesses terminal, management local subnet operation conditions, and with the address, port and local subnet operation conditions deposit memory cell in, described exchanges data and processing unit receive the one-level service content that the one-level information issuing system of described data center provides, and this one-level service content is stored in memory cell and generates the second-level message delivery system with secondary service, described secondary service passes to respectively by the second-level message delivery system and accesses terminal, the information of obtaining by the local subnet that accesses terminal is also managed and controlled to described exchanges data and processing unit, described data statistics unit comprises described secondary charge system, be used to write down and add up the situation that each guest room accesses terminal and uses this personalized network service content and basic business service content promptly to use this secondary to serve, be stored in memory cell and feed back to data center and/or hotel's charging information desk; Described data center also comprises one-level business statistics and analytical system, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server and carries out the taxonomic revision analysis; Described guard station server has the IP address of hotel's local area network (LAN), described guard station server be connected respectively with two local area network (LAN)s but in the server of guard station two local area network (LAN)s isolated each other.
12. according to Claim 8---one of 12 described hotel multi-media network service systems, it is characterized in that described guard station server is no disc system, described accessing terminal is no operating system terminal, the administrative unit that accesses terminal of described guard station server also is used for providing operating system to accessing terminal of no operating system, manage no dish local subnet net, monitor and write down each switching on and shutting down that access terminal and operating position; Described guard station server is the distributing IP address that respectively accesses terminal.
13. according to Claim 8---one of 13 described hotel multi-media network service systems is characterized in that described display unit is television set and/or computer monitor and/or mobile terminal display.
14. hotel according to claim 13 multi-media network service system is characterized in that described display unit comprises existing television set and/or computer monitor in original room.
15. according to claim 10---one of 14 described hotel multi-media network service systems, it is characterized in that the described port that accesses terminal comprises TV side serve port, interactive application serve port and network communication services port, described TV side serve port converts the digital signal of calculating function identification to after the television analog signals therewith shaping is handled, and convert digital signal to video/audio signal and pass to display unit and audio playing apparatus respectively, so that Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service to be provided; Described interactive application serve port receives the associative operation signal of external equipment, and transfer to access terminal and handle, and the transfer of data with External memory equipment of being used to access terminal, the handle recreation is used to provide, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; Described network communication services port connects the network equipment or relevant intelligent network terminal, connect with external network or relevant intelligent network terminal and communicate by letter, so that the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service to be provided.
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| CN201010618030.0A CN102065093B (en) | 2010-12-31 | 2010-12-31 | Hotel's multi-media network method of servicing and Multi-media network service system in hotel |
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