CN102006312A - Hotel individual network service method and hotel individual network service system - Google Patents
Hotel individual network service method and hotel individual network service system Download PDFInfo
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- CN102006312A CN102006312A CN2010106181407A CN201010618140A CN102006312A CN 102006312 A CN102006312 A CN 102006312A CN 2010106181407 A CN2010106181407 A CN 2010106181407A CN 201010618140 A CN201010618140 A CN 201010618140A CN 102006312 A CN102006312 A CN 102006312A
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Abstract
The invention discloses a hotel individual network service method and a hotel individual network service system, relating to the field of information network service. The method comprises the following steps: setting a data center; respectively connecting the data center with station servers arranged in two or more hotels; connecting the station servers with the local area network of the hotel; setting individual network service content corresponding to environment around the hotel and other characteristics of the hotel by the data center aiming at different hotels; providing the individual network service content for the hotel through the station server, which is connected with the data center, of the hotel; sending the individual network service content to corresponding guest rooms in the hotel; recording and counting use conditions of the individual network service content in each guest room by the station server; and feeding back the use conditions to the data center and/or a hotel billing service counter. By utilizing the invention, services relevant to characteristics and features of different hotels can be customized according to the geographical positions and features of different hotels.
Description
Technical field
The present invention relates to the service of information network field, particularly a kind of hotel personalized network method of servicing and hotel's personalized network service system.
Background technology
The hotel can provide multiple information service for the guest who moves in usually in the guest room, such as televiewing, surf the Internet etc.But the information service in nearly all hotel guest room all is to only limit to this generic service, and each hotel can not provide personalized service for moving in the guest according to the specified conditions such as geographical position characteristics, ambient conditions and self needs of self.If the specific multimedia service of hotel's do-it-yourself then have the cost height, technical difficulty is arranged, safeguard difficult problem.
Summary of the invention
The present invention solves the defective that existing hotel guest room information service can not be provided personalized service, and a kind of hotel personalized network method of servicing and hotel's personalized network service system are provided.
The present invention is achieved in that hotel's personalized network method of servicing, comprise the steps: to be provided with a data center, with described data center respectively be arranged on two or more hotels in the guard station server link to each other, described guard station server is linked to each other with hotel's local area network (LAN) in hotel, place, described data center is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server in this hotel of linking to each other with described data center, and this personalized network service content is sent in the hotel in the corresponding guest room, the situation of this personalized network service content is used in described guard station server record and each guest room of statistics, and feeds back to data center and/or hotel's charging information desk.
Described hotel local area network (LAN) links to each other with the internet, described guard station server links to each other with described data center by the internet that links to each other with described hotel local area network (LAN), described data center also is provided with all general basic business service content in each hotel, described basic business service content is multimedia service, the situation of this basic business service content is used in described guard station server record and each guest room of statistics, and feeds back to data center and/or general reception desk, hotel; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel of issue that each hotel's periphery of issue is up-to-date, and described basic business service content comprises the issue of video distribution, recreation issue and relative application software.
Described hotel comprises hotel that is positioned at same city zones of different and the hotel that is positioned at different cities; Described data center also comprises the divided data center, described divided data center is two or more, described each divided data center links to each other with data center, and each divided data center links to each other with two or more guard station servers that are positioned at different hotels respectively, described divided data center be provided with each the server place, guard station that is connected the hotel part or all of personalized network service content and/or at the compartmentalization network service content in the hotel, server place, described guard station that is connected, described guard station server uses the situation of described personalized network service content and/or compartmentalization network service content to write down and add up in each guest room, and feeding back to divided data center and/or general reception desk, hotel, each guest room that described divided data center will receive uses the situation of described personalized network service content and/or compartmentalization network service content to feed back to described data center.
In the guest room in each hotel, be provided with and access terminal, the guard station route is set in the hotel that is provided with the guard station server, described guard station server links to each other with described guard station route and constitutes hotel control centre, described respectively accessing terminal is connected in described hotel control centre by local subnet core switch and constitutes the local subnet, and described local subnet is linked to each other with hotel's core switch in hotel's local area network (LAN); The guard station route of described local subnet is carried out physical isolation with local subnet and hotel's local area network (LAN), described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, and described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) visit Internet by NAT technology; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and provide information service and management respectively to access terminal to respectively accessing terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server record and each guest room of statistics access terminal and use the situation of this personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk.
Described guard station server is no disc system, and described accessing terminal is no disc system terminal.
Described guard station server is the distributing IP address that respectively accesses terminal.
The accessing terminal to link to each other with multi-media display device in the guest room of described each guest room constitutes the system that accesses terminal, described guard station server has the IP address of hotel's local area network (LAN), described guard station server be connected respectively with two local area network (LAN)s but in the server of guard station two local area network (LAN)s isolated each other.
Described display unit is television set and/or computer monitor and/or mobile terminal display.
Described display unit comprises existing television set and/or computer monitor in original room.
Described accessing terminal comprises TV side serve port, interactive application serve port and network communication services port.
Described TV side serve port provides Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service; Described interactive application serve port provides handle recreation application, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; Described network communication services port provides the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
Hotel's personalized network service system, comprise a data center and the guard station server that is separately positioned in two or more hotels, described data center links to each other respectively with described each guard station server, described guard station server links to each other with hotel's local area network (LAN) in hotel, place, described data center comprises the one-level information issuing system, described one-level information issuing system comprises the personalized network service module, described personalized network service module is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server in this hotel of linking to each other with described data center, described guard station server comprises second-level message delivery system and secondary charge system, this personalized network service content is received and sends to by described second-level message delivery system in the hotel in the corresponding guest room, and by described secondary charge system record with add up the situation of using this personalized network service content in each guest room, and feed back to data center and/or hotel's charging information desk.
Described hotel local area network (LAN) links to each other with the internet, described each guard station server links to each other with described data center by the internet of this hotel's local area network (LAN), the one-level information issuing system of described data center also comprises the basic business service module, described basic business service module provides each hotel all general basic business service content, and described basic business service content is multimedia service; Described second-level message delivery system is sent to this basic business service content in the hotel in the corresponding guest room, and the secondary charge system also writes down and adds up the situation that this basic business service content is used in each guest room, and feed back to data center and/general reception desk, hotel; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel that each hotel's periphery is up-to-date, and described basic business service content comprises video content and tabulation and game content and tabulation.
Also comprise be provided with in each guest room in each hotel respectively with accessing terminal that guard station server in the hotel links to each other, and be arranged on guard station route in the hotel, described guard station server links to each other with described guard station route and constitutes hotel control centre, described respectively accessing terminal is connected in described hotel control centre by local subnet core switch and constitutes the local subnet, and described local subnet links to each other with hotel's core switch in hotel's local area network (LAN); The guard station route of described local subnet is with local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, and described guard station route makes accessing terminal of local subnet and guard station server by hotel's local area network (LAN) visit Internet by NAT technology; Described guard station server comprises the administrative unit that accesses terminal, exchanges data and processing unit, data statistics unit and memory cell, the address that the described administrative unit that accesses terminal is used to put down in writing each terminal with can discern by the local subnet with manage each guest room in different accessing terminal, manage each port that accesses terminal, management local subnet operation conditions, and with the address, port and local subnet operation conditions deposit memory cell in, described exchanges data and processing unit receive the one-level service content that the one-level information issuing system of described data center provides, and this one-level service content is stored in memory cell and generates the second-level message delivery system with secondary service, described secondary service passes to respectively by the second-level message delivery system and accesses terminal, the information of obtaining by the local subnet that accesses terminal is also managed and controlled to described exchanges data and processing unit, described data statistics unit comprises described secondary charge system, be used to write down and add up the situation that each guest room accesses terminal and uses this personalized network service content and basic business service content promptly to use this secondary to serve, be stored in memory cell and feed back to data center and/or hotel's charging information desk; Described data center also comprises one-level business statistics and analytical system, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server and carries out the taxonomic revision analysis.
Whether the described data center of described exchanges data and processing unit visit regularly has up-to-date one-level information, and with the content of up-to-date one-level download of information to memory cell and updated stored unit; And/or the information obtained for the first time of the described access the Internet that accesses terminal managed the described exchanges data of described information of access terminal and processing unit know the back by this exchanges data with processing unit with this download of information to memory cell, for the use that accesses terminal of obtaining this information the second time.
The described administrative unit that accesses terminal of guard station server is distributed the IP address different with described hotel local area network (LAN) for respectively accessing terminal; Described guard station server is no disc system, described accessing terminal is no operating system terminal, the administrative unit that accesses terminal of described guard station server also is used for providing operating system to accessing terminal of no operating system, manage no dish local subnet net, monitor and write down each switching on and shutting down that access terminal and operating position; The accessing terminal to link to each other with multi-media display device in the guest room of described each guest room constitutes the system that accesses terminal.
Described display unit is television set and/or computer monitor and/or mobile terminal display.
Described display unit comprises existing television set and/or computer monitor in original room.
Described accessing terminal comprises TV side serve port, interactive application serve port and network communication services port; Described TV side serve port provides Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service; Described interactive application serve port provides handle recreation application, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; The network communication services port provides the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
Technique effect:
Hotel of the present invention personalized network method of servicing and system, owing to be provided with a data center, described data center links to each other with guard station server in two or more hotels respectively, described guard station server links to each other with the local area network (LAN) in hotel, place, described data center is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server in this hotel of linking to each other with described data center, and this personalized network service content is sent in the hotel in the corresponding guest room, data center just can be according to the geographical position and the characteristic in different hotels like this, the service that customization is correlated with the characteristics and the characteristic in different hotels, the guest who moves in no longer is in hotel's environment of a sealing, but the hotel's environment with the opening of surrounding environment and the organic interaction of characteristic no longer seals hotel and surrounding environment and information.
The present invention simultaneously can also be expediently for each hotel provides up-to-date basic business service simultaneously, and can upgrade in time.
But the present invention also is provided with the organic local subnet that links to each other isolated with hotel's local area network (LAN) physics, by the guard station server in the local subnet as media, not only can utilize hotel's local area network (LAN) to obtain relevant information, such as the information of the Internet that links to each other with hotel's local area network (LAN) and the information in hotel, and respectively access terminal issue and the utilization in the local subnet pointedly, indication that can also hard to bear data center, specific service content to the input hotel, server place, guard station that respectively accesses terminal, such as this hotel's surrounding enviroment are provided, this hotel's periphery service, and can charge to the employed service that accesses terminal and add up according to the requirement in hotel, and the local subnet becomes independently broadcast domain with hotel's local area network (LAN) owing to the guard station route links to each other, and local subnet and hotel's internal network physical isolation, two networks are interconnected but not to be disturbed mutually, can effectively carry out virus filtration---hotel's local area network (LAN) is conveyed into the packet of local subnet all can be through guard station route (Masterrouter, the function that fire compartment wall is arranged) filtration, so just effectively controlled the intrusion of outside virus, also improved internet security---because all intercommunication data all need by the guard station route, and the guard station route all can be filtered and examination all forwarding packets, so naturally just improved internet security, can also effectively carry out flow control---can effectively control the flow of local subnet in the route of guard station.The local subnet is transformed original Wide Area Network structure simultaneously, makes the local subnet in the hotel become gigabit networking, promotes this network network quality.Because physical isolation local subnet and hotel's local area network (LAN) make it to become two independently broadcast domains, and both sides' business is not disturbed mutually, also be convenient to the network traffics that guard station route control accesses terminal simultaneously, and the guard station server is collected its network data.
Described accessing terminal comprises integrated digital entertainment interactive terminal and the display unit that links to each other with this terminal, and system of the present invention can directly be connected into native system for the hotel that newly sets up, and provides personalized service.Described display unit comprises existing television set and/or computer in original room, can make full use of the existing display device in hotel and realize that the local subnet is interconnected and show that can reduce the cost of system of the present invention greatly, the easier reception by each hotel used.
Integrated digital entertainment interactive terminal comprises TV side serve port, game machine application service port and interactive application serve port, and multiple entertainment service can be provided.
Description of drawings
Fig. 1 is the structural representation block diagram of system of the present invention.
Fig. 2 is the structural representation block diagram of optimum system choosing of the present invention.
Fig. 3 is the structural representation that the present invention is provided with the local subnet.
Fig. 4 is the structure chart that local subnet of the present invention links to each other with hotel's local area network (LAN).
Fig. 5 is a guard station of the present invention server capability block diagram.
Fig. 6 is the access terminal location drawing that is provided with of each interface of the present invention.Data center 1, one-level information issuing system 11, personalized network service module 111, hotel's local area network (LAN) 2, internet 20, hotel's charging information desk 21, hotel's core switch 22, guard station server 3, guard station route 30, route stand-by 301, hotel control centre 300, second-level message delivery system 31, secondary charge system 32, the administrative unit 33 that accesses terminal, exchanges data and processing unit 34, data statistics 35, memory cell 36 accesses terminal 4, local subnet 40, local subnet core switch 41, multi-media display device 42
Embodiment
Below in conjunction with accompanying drawing the application is further detailed.
Referring to Fig. 1, hotel's personalized network service system, comprise a data center 1 and the guard station server 3 that is separately positioned in two or more hotels, show 3 guard station servers among Fig. 1, be separately positioned on three different hotels, data center 1 links to each other respectively with each guard station server 2, both connections can be that wired network also can be a wireless network, wired network can be a private network, it also can be internet 20, the latter is based on the private network of internet 20, as VPN: Virtual Private Network (VPN, Virtual Private Network).Guard station server 3 links to each other with hotel's local area network (LAN) 2 in hotel, place.Data center 1 comprises one-level information issuing system 11, described one-level information issuing system 11 comprises personalized network service module 111, this personalized network service module 111 is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server 3 in this hotel of linking to each other with data center, guard station server 3 comprises second-level message delivery system 31 and secondary charge system 32, this personalized network service content is sent in the hotel in the corresponding guest room by described second-level message delivery system 31, and by secondary charge system 32 record with add up the situation of using this personalized network service content in each guest room, and feed back to data center 1 and/or hotel's charging information desk 21 (reception counter of hotel or general reception desk).
Described hotel can be the hotel that is positioned at the hotel of same city zones of different and is positioned at different cities; Data center 1 also comprises the divided data center, described divided data center is two or more, described each divided data center links to each other with data center 1, and each divided data center links to each other with two or more guard station servers 3 that are positioned at different hotels respectively, described divided data center be provided with each guard station server 3 place that is connected the hotel part or all of personalized network service content and/or at the compartmentalization network service content in the hotel, server 3 place, described guard station that is connected, described guard station server 3 uses the situation of described personalized network service content and/or compartmentalization network service content to write down and add up in each guest room, and feeding back to divided data center and/or general reception desk, hotel, each guest room that described divided data center will receive uses the situation of described personalized network service content and/or compartmentalization network service content to feed back to described data center.The divided data center is set, help load balancing, share the part of functions of data center 1, make the operational efficiency of system higher, while also is convenient to carry out region-by-region, the subregion manages, and is provided with to be convenient to according to different regional pertinence different sales modes is set.
See Fig. 2, it is a kind of preferred hotel personalized network service system, hotel's local area network (LAN) 2 links to each other with internet 20, each guard station server 3 links to each other with data center 1 by internet 20 passages of this hotel's local area network (LAN) 2, the one-level information issuing system 11 of data center 1 also comprises basic business service module 112, described basic business service module 112 provides each hotel all general basic business service content, and described basic business service content is multimedia service; Secondary charge system 32 also writes down and adds up the situation that this basic business service content is used in each guest room, and feeds back to data center 1 and/or general reception desk, hotel 21; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel of issue that each hotel's periphery of issue is up-to-date, and described basic business service content comprises described personalized network service content and the service of basic business service content general designation one-level that video distribution and recreation distributing data center 1 provide.
Referring to Fig. 3 and Fig. 4, Fig. 3 is a kind of preferred hotel personalized network service system.This system also comprise be provided with in each guest room in each hotel access terminal 4 with guard station server 3 in the hotel links to each other respectively, and the guard station route 30 that in the hotel that is provided with guard station server 3, is provided with, guard station server 3 links to each other with guard station route 30 and constitutes hotel control centre 300, see Fig. 4, also route stand-by 301 can be set, respectively accessing terminal 4 is connected in described hotel control centre 300 by local subnet core switch 41 and constitutes local subnets 40 (see figure 4)s, and local subnet 40 links to each other with hotel's core switch 22 in hotel's local area network (LAN) 2; The guard station route 30 of described local subnet 40 is with local subnet 40 and hotel's local area network (LAN) 2 physical isolation, described local subnet 40 has different IP addresses respectively with the equipment that hotel's local area network (LAN) 2 is networked separately, guard station route (Master router) 30 gateways as local subnet 40, LAN mouth end (being that the IP address is the end of 192.168.1.1) is connecting the local subnet core switch 41 of local subnet 40, WAN mouth end (being that the IP address is the end of 10.0.2216) is connecting hotel's core switch 22 of hotel's local area network (LAN) 2, data packets transmitted all must be through the filtration and the forwarding of guard station route 30 between all local subnets 40 and the hotel's local area network (LAN) 2, make hotel's local area network (LAN) 2 and local subnet 40 isolated each other, the internet that only allows the equipment in the local subnet 40 to link to each other with hotel's local area network (LAN) 2 by 2 visits of hotel's local area network (LAN).
Described guard station route 30 be adopt network address translation (NAT, Network Address Translation) technology make in the local subnet 40 access terminal 4 and guard station server 3 by hotel's local area network (LAN) 2 access the Internet 20.Preferably, equipment in the hotel control centre 300 is except that guard station route 30, guard station server 3 also possesses the IP address of local subnet 40 and hotel's local area network (LAN) 2, to link to each other with hotel's local area network (LAN) core switch 22 with local subnet core switch 41 respectively, guard station server in the hotel control centre 300 (is a network interface card by port, the IP address is 192.168.1.205) with local subnet 40 in access terminal and 4 link to each other, and provide needed all data on 4 that access terminal, another port (is a network interface card, the IP address is 10.0.2217) link to each other with hotel's local area network (LAN) 2, so that the long-range access of external network terminal (server terminal of data center 1) guard station server 3, carry out remote maintenance work, but two ports are isolated each other, do not link to each other mutually, that is to say, guard station server 3 is exactly that its inside has two network interface cards with the difference of other general server maximums on hardware configuration, but not intercommunication between two network interface cards that is to say that data can't be delivered to another piece network interface card by a network interface card.The local subnet has been arranged, can conveniently be provided with and make it to become gigabit networking, promoted this network network quality,
Referring to Fig. 5, described guard station server 3 comprises the administrative unit 33 that accesses terminal, exchanges data and processing unit 34, data statistics 35 and memory cell 36; The address that the described administrative unit 33 that accesses terminal is used to put down in writing each terminal with can discern by local subnet 40 with manage each guest room in differently access terminal 4, manage 4 each port that access terminal, management local subnet 40 operation conditionss, and deposit address, port and local subnet 40 operation conditionss in memory cell 36; The one-level service content that the one-level information issuing system 11 that described exchanges data and processing unit 34 receive described data center provides, and this one-level service content is stored in memory cell 36 and generates the second-level message delivery system 31 with secondary service, described secondary service passes to by second-level message delivery system 31 and respectively accesses terminal 4, and 4 the information of obtaining by local subnet 40 of accessing terminal is also managed and controlled to described exchanges data and processing unit 34; Described data statistics unit 35 comprises described secondary charge system 32 and accounting management module 321 thereof, be used to write down and add up each guest room and access terminal and 4 use these personalized network service content and basic business service content promptly to use the situations of this secondary service, be stored in memory cell 36 and feed back to data center 1 and/or hotel's charging information desk 21; Described data center 1 also comprises one-level business statistics and analytical system 12, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server 3 and carries out the taxonomic revision analysis.
Preferably, whether described exchanges data and the described data center 1 of processing unit 34 visit regularly have up-to-date one-level information, and with the content of up-to-date one-level download of information to memory cell 36 and updated stored unit 36;
Preferably and/or the information obtained for the first time of described 4 access the Internet 20 that the access terminal exchanges data of being managed described 4 information that access terminal and processing unit 34 know afterwards by this exchanges data and processing unit 34 this download of information to memory cell 36, for 4 uses that access terminal of obtaining this information for the second time, watching for the second time corresponding contents as access terminal 4 guest of hotel like this, particularly some jumbo sheets or operation can directly utilize this gigabit networking of local subnet during big game.
Certainly, if data center 1 passes through high speed Virtual Private Network (VPN with each guard station server 2, Virtual PrivateNetwork) links to each other respectively, and under the powerful condition of data center 1, exchanges data and processing unit 34 be irregular visit data center 1 also, directly efficiently pushes access terminal various service high-speeds to 4 by data center 1.
Referring to Fig. 6, described accessing terminal 4 comprises TV side serve port 45, interactive application serve port 46 and network communication services port 47.Described TV side serve port 45 converts the digital signal of calculating function identification to after the television analog signals therewith shaping is handled, convert digital signal to video/audio signal and pass to display unit 42 and audio playing apparatus, so that Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service to be provided; Described interactive application serve port 46 receives the associative operation signal of external equipments (as keyboard and mouse etc.), and transfer to access terminal and handle, be used to simultaneously to access terminal 4 with the transfer of data of External memory equipment, thereby can provide that the handle recreation is used, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; The network communication services port 47 main network equipment (as local subnet core switch 41, guard station route 30 etc.) or the relevant intelligent network terminals (as removable computer, smart mobile phone etc.) of connecting are to provide the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
Claims (19)
1. hotel's personalized network method of servicing, comprise the steps: to be provided with a data center, with described data center respectively be arranged on two or more hotels in the guard station server link to each other, described guard station server is linked to each other with the local area network (LAN) in hotel, place, described data center is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server in this hotel of linking to each other with described data center, and this personalized network service content is sent in the hotel in the corresponding guest room, the situation of this personalized network service content is used in described guard station server record and each guest room of statistics, and feeds back to data center and/or hotel's charging information desk.
2. hotel according to claim 1 personalized network method of servicing, it is characterized in that described hotel local area network (LAN) links to each other with the internet, described guard station server links to each other with described data center by the internet that links to each other with described hotel local area network (LAN), described data center also is provided with all general basic business service content in each hotel, described basic business service content is multimedia service, the situation of this basic business service content is used in described guard station server record and each guest room of statistics, and feeds back to data center and/or general reception desk, hotel; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel of issue that each hotel's periphery of issue is up-to-date, and described basic business service content comprises video distribution, recreation issue and relative application software issue.
3. hotel according to claim 2 personalized network method of servicing is characterized in that described hotel comprises hotel that is positioned at same city zones of different and the hotel that is positioned at different cities; Described data center also comprises the divided data center, described divided data center is two or more, described each divided data center links to each other with data center, and each divided data center links to each other with two or more guard station servers that are positioned at different hotels respectively, described divided data center be provided with each the server place, guard station that is connected the hotel part or all of personalized network service content and/or at the compartmentalization network service content in the hotel, server place, described guard station that is connected, described guard station server uses the situation of described personalized network service content and/or compartmentalization network service content to write down and add up in each guest room, and feeding back to divided data center and/or general reception desk, hotel, each guest room that described divided data center will receive uses the situation of described personalized network service content and/or compartmentalization network service content to feed back to described data center.
4. hotel according to claim 2 personalized network method of servicing, it is characterized in that in the guest room in each hotel, being provided with and access terminal, the guard station route is set in the hotel that is provided with the guard station server, described guard station server links to each other with described guard station route and constitutes hotel control centre, described respectively accessing terminal is connected in described hotel control centre by local subnet core switch and constitutes the local subnet, and described local subnet is linked to each other with hotel's core switch in hotel's local area network (LAN); The guard station route of described local subnet is carried out physical isolation with local subnet and hotel's local area network (LAN), described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, and described guard station route makes respectively accessing terminal of local subnet and guard station server by hotel's local area network (LAN) visit Internet by NAT technology; The difference that described guard station server can be discerned in each guest room by the local subnet accesses terminal, and provide information service and management respectively to access terminal to respectively accessing terminal, described guard station server is also managed local subnet operation conditions, the information that management and control are obtained by the local subnet, described guard station server record and each guest room of statistics access terminal and use the situation of this personalized network service content and basic business service content, and feed back to data center and/or hotel's charging information desk.
5. hotel according to claim 4 personalized network method of servicing is characterized in that described guard station server is no disc system, and described accessing terminal is no disc system terminal.
6. according to claim 4 or 5 described hotel personalized network method of servicing, it is characterized in that described guard station server is the distributing IP address that respectively accesses terminal.
7. according to claim 4 or 5 described hotel personalized network method of servicing, it is characterized in that accessing terminal of described each guest room links to each other with multi-media display device in the guest room constitutes the system that accesses terminal, described guard station server has the IP address of hotel's local area network (LAN), be connected respectively with two local area network (LAN)s in the server of described guard station but in the server of guard station two local area network (LAN)s completely cut off each other.
8. hotel according to claim 7 personalized network method of servicing is characterized in that described display unit is television set and/or computer monitor and/or portable terminal.
9. hotel according to claim 8 personalized network method of servicing is characterized in that described display unit comprises existing television set and/or computer monitor in original room.
10. hotel according to claim 4 personalized network method of servicing is characterized in that described accessing terminal comprises TV side serve port, interactive application serve port and network communication services port.
11. hotel according to claim 10 personalized network method of servicing is characterized in that described TV side serve port provides Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service; Described interactive application serve port provides handle recreation application, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; Described network communication services port provides the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
12. hotel's personalized network service system, comprise a data center and the guard station server that is separately positioned in two or more hotels, described data center links to each other respectively with described each guard station server, described guard station server links to each other with the local area network (LAN) in hotel, place, described data center comprises the one-level information issuing system, described one-level information issuing system comprises the personalized network service module, described personalized network service module is provided with and these hotel's surrounding enviroment and the corresponding personalized network service content of other characteristics of this hotel at different hotels, and offer this hotel by the guard station server in this hotel of linking to each other with described data center, described guard station server comprises second-level message delivery system and secondary charge system, this personalized network service content is sent in the hotel in the corresponding guest room by described second-level message delivery system, and by using the situation of this personalized network service content in the accounting management module records of described secondary charge system and each guest room of statistics, and feed back to data center and/or hotel's charging information desk.
13. hotel according to claim 12 personalized network service system, it is characterized in that described hotel local area network (LAN) links to each other with the internet, described each guard station server links to each other with described data center by the internet of this hotel's local area network (LAN), the one-level information issuing system of described data center also comprises the basic business service module, described basic business service module provides each hotel all general basic business service content, and described basic business service content is multimedia service; Described second-level message delivery system is sent to this basic business service content in the hotel in the corresponding guest room, the accounting management module of secondary charge system also writes down and adds up the situation that this basic business service content is used in each guest room, and feeds back to data center and/or general reception desk, hotel; Described personalized network service content comprises the up-to-date merchant information tabulation of traffic orientation diagram and each hotel that each hotel's periphery is up-to-date, and described basic business service content comprises video content and tabulation, game content and tabulation and application software issue.
14. hotel according to claim 13 personalized network service system, it is characterized in that also comprising be provided with in each guest room in each hotel respectively with accessing terminal that guard station server in the hotel links to each other, and the guard station route that in the hotel that is provided with the guard station server, is provided with, described guard station server links to each other with described guard station route and constitutes hotel control centre, described respectively accessing terminal is connected in described hotel control centre by local subnet core switch and constitutes the local subnet, and described local subnet links to each other with hotel's core switch in hotel's local area network (LAN); The guard station route of described local subnet is with local subnet and hotel's local area network (LAN) physical isolation, described local subnet has different IP addresses respectively with the equipment that hotel's local area network (LAN) is networked separately, and described guard station route makes accessing terminal of local subnet and guard station server by hotel's local area network (LAN) visit Internet by NAT technology; Described guard station server comprises the administrative unit that accesses terminal, exchanges data and processing unit, data statistics unit and memory cell, the address that the described administrative unit that accesses terminal is used to put down in writing each terminal with can discern by the local subnet with manage each guest room in different accessing terminal, manage each port that accesses terminal, management local subnet operation conditions, and with the address, port and local subnet operation conditions deposit memory cell in, described exchanges data and processing unit receive the one-level service content that the one-level information issuing system of described data center provides, and this one-level service content is stored in memory cell and generates the second-level message delivery system with secondary service, described secondary service passes to respectively by the second-level message delivery system and accesses terminal, and the information that accesses terminal obtained by the local subnet of management and control, described data statistics unit comprises described secondary charge system and accounting management module thereof, be used to write down and add up the situation that each guest room accesses terminal and uses this personalized network service content and basic business service content promptly to use this secondary to serve, be stored in memory cell and feed back to data center and/or hotel's charging information desk; Described data center also comprises one-level business statistics and analytical system, is used for regularly collecting each the professional operating position record that transmits on each guard station, hotel server and carries out the taxonomic revision analysis.
15. hotel according to claim 14 personalized network service system, it is characterized in that whether the described data center of described exchanges data and processing unit visit regularly has up-to-date one-level information, and with the content of up-to-date one-level download of information to memory cell and updated stored unit; And/or the information obtained for the first time of the described access the Internet that accesses terminal managed the described exchanges data of described information of access terminal and processing unit know the back by this exchanges data with processing unit with this download of information to memory cell, for the use that accesses terminal of obtaining this information the second time.
16. hotel according to claim 15 personalized network service system is characterized in that the described administrative unit that accesses terminal of guard station server is distributed the IP address different with described hotel local area network (LAN) for respectively accessing terminal; Described guard station server is no disc system, described accessing terminal is no operating system terminal, the administrative unit that accesses terminal of described guard station server also is used for providing operating system to accessing terminal of no operating system, manage no dish local subnet net, monitor and write down each switching on and shutting down that access terminal and operating position; The accessing terminal to link to each other with multi-media display device in the guest room of described each guest room constitutes the system that accesses terminal.
17. hotel according to claim 16 personalized network service system is characterized in that described display unit is television set and/or computer monitor and/or portable terminal.
18. hotel according to claim 17 personalized network service system is characterized in that described display unit comprises existing television set and/or computer monitor in original room.
19., it is characterized in that described accessing terminal comprises TV side serve port, interactive application serve port and network communication services port according to the described hotel of one of claim 1-18 personalized network service system; Described TV side serve port provides Video Applications, information inquiry application, information issue application, satisfaction investigation, use helping service; Described interactive application serve port provides handle recreation application, mouse-keyboard recreation application, application software, information issue application, satisfaction investigation, use helping service; The network communication services port provides the Internet interactive application, communications applications, information issue application, satisfaction investigation, use helping service.
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| CN201010618140.7A CN102006312B (en) | 2010-12-31 | 2010-12-31 | Hotel individual network service method and hotel individual network service system |
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| CN201010618140.7A CN102006312B (en) | 2010-12-31 | 2010-12-31 | Hotel individual network service method and hotel individual network service system |
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| CN102006312B (en) | 2014-07-16 |
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