CN102025568A - Streaming media service quality monitoring device and method - Google Patents

Streaming media service quality monitoring device and method Download PDF

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Publication number
CN102025568A
CN102025568A CN 201010586566 CN201010586566A CN102025568A CN 102025568 A CN102025568 A CN 102025568A CN 201010586566 CN201010586566 CN 201010586566 CN 201010586566 A CN201010586566 A CN 201010586566A CN 102025568 A CN102025568 A CN 102025568A
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streaming media
media service
parameter
module
quality
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CN102025568B (en
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马铮
唐雄燕
姜智峰
白晓媛
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China United Network Communications Group Co Ltd
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China United Network Communications Group Co Ltd
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Abstract

The invention provides a streaming media service quality monitoring device and method. The device comprises a plurality of streaming media service performance parameter collection modules, a basic information collection module, a signal intensity monitoring module, a management module and a statistical analysis module, wherein each streaming media service performance parameter collection module comprises a packet sniffing unit and a video analysis unit; the packet sniffing unit is used to collect air interface transmission data and obtain the transmission performance index of the wireless side according to the air interface transmission data; the video analysis unit is used to obtain a playing quality parameter, wherein the playing quality parameter contains the definition of the streaming media; the basic information collection module is used to collect the basic information of a wireless network; the signal intensity monitoring module is used to obtain the signal strength; the management module is used to set the streaming media service performance parameters to be collected by the streaming media service performance parameter collection modules and a parameter evaluation model; and the statistical analysis module is used to obtain the quality monitoring information of the streaming media service according to the transmission performance index of the wireless side, the playing quality parameter of the streaming media, the basic information and signal strength of the wireless network and the parameter evaluation model.

Description

Streaming media service quality monitoring device and method
Technical field
The present invention relates to a kind of data monitoring device and method, particularly a kind of streaming media service quality monitoring device and method.
Background technology
Along with the 3G (Third Generation) Moblie arrival in (3G) epoch, the emphasis of mobile communication service also will be shifted to the value-added service aspect by traditional voice gradually.Mobile flow medium service is a focus of mobile value-added service, and it has started the New Times that radio communication and the Internet, video merge.Along with the development of streaming media service, the user requires and can further improve quality of service and service level, and is more responsive to the service problem that causes owing to network performance.Therefore, the network service quality that how to improve streaming media service is an important problem very.
In the prior art, telecom operators are by monitoring network average quality (QOS), know the performance parameter of network side and this performance parameter are analyzed the scheme that improves network service quality to provide.But in a mobile network system, the factor that influences the service quality of streaming media service may be present in a plurality of parts in this mobile network system, only can't provide comprehensive analysis and judgement according to QOS.Therefore, when improving the service quality of streaming media service, not only need pay close attention to QOS, also need pay close attention to the quality of service (QOE) of user's perception.
But in the prior art, instrument and method that shortage is monitored at QOE, especially lack QOE is carried out related analysis means with QOS, therefore be difficult to accurately judge, thereby be the malfunction elimination work increase difficulty of operator influencing the existing problem of service quality.
Summary of the invention
At above-mentioned defective, the invention provides a kind of streaming media service quality monitoring device, comprising:
Several streaming media service performance parameter acquisition modules, described streaming media service performance parameter acquisition module comprises packet capturing unit and video analysis unit; Wherein, described packet capturing unit is used for gathering and eats dishes without rice or wine to transmit data and eat dishes without rice or wine to transmit data and obtain the wireless side transmission performance indicators according to described; Described video analysis unit is used to obtain the play quality parameter, and described play quality parameter comprises the definition of Streaming Media;
The essential information acquisition module, the essential information that is used to gather wireless network;
The signal strength signal intensity monitoring modular is used to obtain signal strength signal intensity;
Administration module is used to be provided with streaming media service performance parameter and the parameter evaluation model that described streaming media service performance parameter acquisition module will be gathered;
Statistical analysis module is used for essential information and described signal strength signal intensity according to described wireless side transmission performance indicators, the play quality parameter of described Streaming Media, described wireless network, and described parameter evaluation model, obtains the quality-monitoring information of streaming media service.
According to a further aspect in the invention, also provide a kind of method that above-mentioned streaming media service quality monitoring device carries out the streaming media service quality-monitoring of using, comprising:
Several streaming media service performance parameter acquisition module collections are eated dishes without rice or wine to transmit data and are eated dishes without rice or wine to transmit data and obtain the wireless side transmission performance indicators according to described; Obtain the play quality parameter, described play quality parameter comprises the definition of Streaming Media;
The essential information acquisition module is gathered the essential information of wireless network;
The signal strength signal intensity monitoring modular obtains signal strength signal intensity;
Administration module is provided with streaming media service performance parameter and the parameter evaluation model that described streaming media service performance parameter acquisition module will be gathered;
Statistical analysis module is according to the essential information and the described signal strength signal intensity of described wireless side transmission performance indicators, the play quality parameter of described Streaming Media, described wireless network, and described parameter evaluation model, obtains the quality-monitoring information of streaming media service.
According to streaming media service quality monitoring device of the present invention and method, owing to gather QOS parameter and QOE parameter respectively by packet capturing unit and video analysis unit, and by QOS parameter and QOE parameter are carried out association analysis, so can accurately judge influencing the existing problem of streaming media service quality by this quality-monitoring information, thereby can improve the streaming media service quality better.
Description of drawings
Fig. 1 is the schematic diagram of streaming media service quality monitoring device of the present invention.
Fig. 2 is the workflow diagram of streaming media service quality monitoring device of the present invention.
Fig. 3 is the schematic diagram of the streaming media service quality monitoring device of further embodiment of this invention.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer,, technical scheme of the present invention is clearly and completely described below in conjunction with accompanying drawing.
Fig. 1 is the schematic diagram of streaming media service quality monitoring device of the present invention.As shown in Figure 1, the streaming media service quality monitoring device comprises several streaming media service performance parameter acquisition modules 10 (being illustrated as 3 among Fig. 1), essential information acquisition module 20, signal strength signal intensity monitoring modular 30, administration module 40 and statistical analysis module 50.Specify as follows:
Each streaming media service performance parameter acquisition module 10 comprises packet capturing unit and video analysis unit; Wherein, the packet capturing unit is used for gathering and eats dishes without rice or wine to transmit data, and obtain the wireless side transmission performance indicators according to eating dishes without rice or wine to transmit data; The video analysis unit is used to obtain the play quality parameter, and the play quality parameter comprises the definition of Streaming Media;
Essential information acquisition module 20, the essential information that is used to gather wireless network;
Signal strength signal intensity monitoring modular 30 is used to obtain signal strength signal intensity;
Administration module 40 is used to be provided with streaming media service performance parameter and the parameter evaluation model that streaming media service performance parameter acquisition module 10 will be gathered;
Statistical analysis module 50 is used for the play quality parameter according to wireless side transmission performance indicators, Streaming Media, the essential information and the signal strength signal intensity of wireless network, and the parameter evaluation model, obtains the quality-monitoring information of streaming media service.
Fig. 2 is the workflow diagram of streaming media service quality monitoring device of the present invention.Below in conjunction with Fig. 1 and Fig. 2 streaming media service quality monitoring device of the present invention is described.
Step S100 starts the streaming media service quality monitoring device.Subsequently, execution in step S200, promptly according to the type of service that will monitor, streaming media service performance parameter that setting will be gathered and parameter evaluation model.
In step S200, this streaming media service performance parameter comprises the parameter that is used to characterize the parameter of QOS and is used to characterize QOE.Particularly, the parameter that is used to characterize QOS can comprise code check, packet loss, throughput, delay jitter and the error rate etc., and the parameter that is used to characterize QOE can comprise response time, Access Success Rate, fluency and definition etc.The weighting formula that this parameter evaluation model can be built-in with the parameter threshold value, be used for the parameter weight that each parameter is weighted and be used for a plurality of parameters are weighted.And administration module 40 is sent to streaming media service performance parameter acquisition module 10 with the streaming media service performance parameter that is provided with, and the parameter evaluation model is sent to statistical analysis module 50.
Behind the execution in step S200, operating personnel's access stream media business, this streaming media service quality monitoring device begin to start monitoring (step S300).
In step S300, the essential information that essential information acquisition module 20 is gathered wireless network, the essential information of this wireless network is a channel parameter, comprises packet loss, bag throughput, packet delay, packet rate, bit error rate, carrier frequency, signal quality (containing signal level), signal to noise ratio, cell parameter and roaming state etc.
Signal strength signal intensity monitoring modular 30 obtains signal strength signal intensity.
Several streaming media service performance parameter acquisition modules 10 are captured in streaming media service performance parameter set among the step S200.
Behind the completing steps S300,, obtain the quality-monitoring information (step S400) of streaming media service according to the parameter evaluation model.Be specially: essential information, the signal strength signal intensity monitoring modular 30 that essential information acquisition module 20 is gathered wireless networks obtains the streaming media service performance parameter that signal strength signal intensity and streaming media service performance parameter acquisition module 10 gather and all is sent to statistical analysis module 50; Statistical analysis module 50 compares the relevant parameters threshold value that comprises in above-mentioned information or parameter and the parameter evaluation model, determine the scoring of this parameter according to the departure degree of itself and parameter threshold value, can be with the scoring of a plurality of parameters quality-monitoring information as this streaming media service, for example the quality-monitoring information of this streaming media service can comprise QOE scoring, code check scoring and packet loss scoring etc.In addition, also can be according to parameter weight that presets and weighting formula, the scoring of comprehensive a plurality of parameters to be obtaining a total quality-monitoring information, and this total quality-monitoring information is one and combines the grade that can be used for indicating this streaming media service quality that QOS parameter and QOE parameter are obtained.
Streaming media service quality monitoring device according to the foregoing description, owing to be provided with several streaming media service performance parameter acquisition modules, in this streaming media service performance parameter acquisition module, comprise the packet capturing unit that is used to obtain the wireless side transmission performance indicators, also comprise the video analysis unit that is used to obtain the streaming media playing mass parameter, realized obtaining to QOS parameter and QOE parameter, and by utilizing statistical analysis module to this wireless side transmission performance indicators, the essential information of streaming media playing mass parameter and wireless network, signal strength signal intensity is carried out Treatment Analysis, obtains the quality-monitoring information of streaming media service.The quality-monitoring information of the streaming media service that this obtained has promptly been carried out association analysis to QOS parameter and QOE parameter, so can accurately judge influencing the existing problem of streaming media service quality by this quality-monitoring information, for example when QOE relatively poor and QOS is also relatively poor, then can judge and know that the service quality main reasons for decrease is wireless side, when the relatively poor but QOS of QOE just often, then can judge and know that the service quality main reasons for decrease is core-network side.Thereby can handle can improve the streaming media service quality better at existing problem.
Fig. 3 is the schematic diagram of the streaming media service quality monitoring device of further embodiment of this invention.As shown in Figure 3, on the basis of the streaming media service quality monitoring device of the foregoing description, also comprise: database module 60, be connected with several streaming media service performance parameter acquisition modules 10, essential information acquisition module 20, signal strength signal intensity monitoring modular 30, administration module 40 and statistical analysis module 50 respectively, be used to store the play quality parameter of wireless side transmission performance indicators, Streaming Media, essential information, signal strength signal intensity and the parameter evaluation model of wireless network.
Further, in the streaming media service quality monitoring device of the foregoing description, also comprise the interface adaptation module, the interface adaptation module comprises:
Media player unit is connected with the mobile phone player interface, and the essential information that is used to the video analysis unit to obtain Streaming Media from the mobile phone player interface provides interface; Operating system Drive Layer unit, be connected with the mobile phone terminal communication module, be used to the packet capturing unit to obtain and eat dishes without rice or wine to transmit data, and the essential information of obtaining wireless network from the mobile phone terminal communication module for the essential information acquisition module provides interface from the mobile phone terminal communication module.
Streaming media service quality monitoring device according to the foregoing description, owing to be provided with the interface adaptation module that comprises media player unit and operating system Drive Layer unit, when being installed in this streaming media service quality monitoring device in the mobile phone, can make this streaming media service quality monitoring device obtain desired data easily by existing mobile phone player interface and mobile phone terminal communication module.And owing to obtain data by the player interface and the terminal communication module of mobile phone self, so this streaming media service quality monitoring device can be supported the mobile phone of various operating systems.By above-mentioned streaming media service quality monitoring device is applied in the mobile phone, make no matter be O﹠M personnel or domestic consumer, all regular handset can be upgraded to easily streaming media service quality test mobile phone, wireless signal, data transmission performance and user experience quality index in the sub-district are carried out overall merit whenever and wherever possible, can be when going wrong, carry out Primary Location, improve malfunction elimination efficient.
Further, in the streaming media service quality monitoring device of the foregoing description, this interface adaptation module also is used for sending described quality-monitoring information to the data analysis platform.That is, this interface adaptation module also can comprise uploads interface, and uploading interface by this can be with the quality-monitoring information uploading to the data analysis platform, by this data analysis platform the quality monitoring information is carried out deep analysis.
Further, in the streaming media service quality monitoring device of the foregoing description, comprise three streaming media service performance parameter acquisition modules, be respectively: download parameter acquisition module, program request parameter acquisition module and live parameter acquisition module (as shown in Figure 3).
This download parameter acquisition module can be gathered the QOS parameter (for example comprising code check and packet loss) and the QOE parameter (for example comprise and downloading the response time) of downloading service.
The QOS parameter that this program request parameter acquisition module can be gathered demand (telecommunication) service (for example comprises code check, total packet loss, the video data packet loss, the voice data packet loss, the video data throughput, the voice data throughput, video data inter-packet gap (maximum, minimum, on average), voice data inter-packet gap (maximum, minimum, on average), delay jitter (maximum, minimum, on average) and the error rate (for the program request test file) etc.) and the QOE parameter (for example comprise that (every group of test comprises 10 visits to the access to content success rate, statistical content visit number of success, thereby be calculated to be power), play response time (maximum, minimum, on average), suspend response time (maximum, minimum, on average), F.F. response time (maximum, minimum, on average), rewind down response time (maximum, minimum, on average), record the response time (maximum, minimum, on average), finish response time (maximum, minimum, on average), video playback definition and voice playing definition etc.).
The QOS parameter that this live parameter acquisition module can be gathered live broadcast service (for example comprises code check, total packet loss, the video data packet loss, the voice data packet loss, the video data throughput, the voice data throughput, video data inter-packet gap (maximum, minimum, on average), voice data inter-packet gap (maximum, minimum, on average), delay jitter (maximum, minimum, on average) and live end-to-end delay (maximum, minimum, on average) etc.) and the QOE parameter (for example comprise that (every group of test comprises 10 visits to live Access Success Rate, statistical content visit number of success, thereby be calculated to be power), direct broadcast band switching time, video playback definition and voice playing definition etc.).
When the parameter of above-mentioned collection is delivered to statistical analysis module and handled by certain way, for example relatively, and set this QOE parameter of video/audio broadcast fluency according to the difference of code check and this predetermined value with code check and a predetermined value.
Further, in the streaming media service quality monitoring device of the foregoing description, also comprise display module and/or alarm module: this display module is used for the display quality monitoring information; This alarm module is used for sending alarm signal according to quality-monitoring information.That is, this streaming media service quality monitoring device also can provide a human-computer interaction interface.
Particularly, the condition that sends alarm signal can be lower than a preassigned for quality-monitoring information, and this alarm signal can be a highlighted display alarm signal.
According to a further aspect in the invention, also provide a kind of streaming media service quality monitoring device of the foregoing description to carry out the method for streaming media service quality-monitoring, having comprised:
Several streaming media service performance parameter acquisition module collections are eated dishes without rice or wine to transmit data, are also obtained the wireless side transmission performance indicators according to eating dishes without rice or wine to transmit data; Obtain the play quality parameter, this play quality parameter comprises the definition of Streaming Media;
The essential information acquisition module is gathered the essential information of wireless network;
The signal strength signal intensity monitoring modular obtains signal strength signal intensity;
Administration module is provided with streaming media service performance parameter and the parameter evaluation model that streaming media service performance parameter acquisition module will be gathered;
Statistical analysis module is according to the play quality parameter of wireless side transmission performance indicators, Streaming Media, the essential information and the described signal strength signal intensity of wireless network, and the parameter evaluation model, obtains the quality-monitoring information of streaming media service.
Method according to the streaming media service quality-monitoring of the foregoing description, because QOS parameter and QOE parameter are monitored, and both have been carried out association analysis, so can accurately judge influencing the existing problem of streaming media service quality by this quality-monitoring information, thereby can improve the streaming media service quality better.
It should be noted that at last: above embodiment only in order to technical scheme of the present invention to be described, is not intended to limit; Although with reference to previous embodiment the present invention is had been described in detail, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment put down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these modifications or replacement do not make the essence of appropriate technical solution break away from the spirit and scope of various embodiments of the present invention technical scheme.

Claims (7)

1. a streaming media service quality monitoring device is characterized in that, comprising:
Several streaming media service performance parameter acquisition modules, described streaming media service performance parameter acquisition module comprises packet capturing unit and video analysis unit; Wherein, described packet capturing unit is used for gathering and eats dishes without rice or wine to transmit data and eat dishes without rice or wine to transmit data and obtain the wireless side transmission performance indicators according to described; Described video analysis unit is used to obtain the play quality parameter, and described play quality parameter comprises the definition of Streaming Media;
The essential information acquisition module, the essential information that is used to gather wireless network;
The signal strength signal intensity monitoring modular is used to obtain signal strength signal intensity;
Administration module is used to be provided with streaming media service performance parameter and the parameter evaluation model that described streaming media service performance parameter acquisition module will be gathered;
Statistical analysis module is used for essential information and described signal strength signal intensity according to described wireless side transmission performance indicators, the play quality parameter of described Streaming Media, described wireless network, and described parameter evaluation model, obtains the quality-monitoring information of streaming media service.
2. streaming media service quality monitoring device according to claim 1 is characterized in that, also comprises:
Database module, be connected with described several streaming media service performance parameter acquisition modules, described essential information acquisition module, described signal strength signal intensity monitoring modular, described administration module and described statistical analysis module respectively, be used to store the essential information of described wireless side transmission performance indicators, the play quality parameter of described Streaming Media, described wireless network, described signal strength signal intensity and described parameter evaluation model.
3. streaming media service quality monitoring device according to claim 1 and 2 is characterized in that, also comprises the interface adaptation module, and described interface adaptation module comprises:
Media player unit is connected with the mobile phone player interface, and the essential information that is used to described video analysis unit to obtain described Streaming Media from described mobile phone player interface provides interface; Operating system Drive Layer unit, be connected with the mobile phone terminal communication module, be used to described packet capturing unit to obtain the described data of eating dishes without rice or wine to transmit, and the essential information of obtaining described wireless network from described mobile phone terminal communication module for described essential information acquisition module provide interface from described mobile phone terminal communication module.
4. streaming media service quality monitoring device according to claim 3 is characterized in that, described interface adaptation module also is used for, and sends described quality-monitoring information to the data analysis platform.
5. streaming media service quality monitoring device according to claim 1 and 2, it is characterized in that, described device comprises three streaming media service performance parameter acquisition modules, is respectively: download parameter acquisition module, program request parameter acquisition module and live parameter acquisition module.
6. streaming media service quality monitoring device according to claim 1 is characterized in that, also comprises display module and/or alarm module:
Described display module is used to show described quality-monitoring information;
Described alarm module is used for sending alarm signal according to described quality-monitoring information.
7. an application rights requires 1 to 6 arbitrary described streaming media service quality monitoring device to carry out the method for streaming media service quality-monitoring, it is characterized in that, comprising:
Several streaming media service performance parameter acquisition module collections are eated dishes without rice or wine to transmit data and are eated dishes without rice or wine to transmit data and obtain the wireless side transmission performance indicators according to described; Obtain the play quality parameter, described play quality parameter comprises the definition of Streaming Media;
The essential information acquisition module is gathered the essential information of wireless network;
The signal strength signal intensity monitoring modular obtains signal strength signal intensity;
Administration module is provided with streaming media service performance parameter and the parameter evaluation model that described streaming media service performance parameter acquisition module will be gathered;
Statistical analysis module is according to the essential information and the described signal strength signal intensity of described wireless side transmission performance indicators, the play quality parameter of described Streaming Media, described wireless network, and described parameter evaluation model, obtains the quality-monitoring information of streaming media service.
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CN103475951A (en) * 2013-08-20 2013-12-25 南京邮电大学 User-experience-based real-time video transmission rate self-adaption method
CN104468266A (en) * 2014-11-24 2015-03-25 北京美琦华悦通讯科技有限公司 System and method for achieving streaming media user experience monitoring based on intelligent terminal
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CN108093427A (en) * 2016-11-23 2018-05-29 中国移动通信集团公司 A kind of VoLTE evaluation the quality method and system
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CN107493508A (en) * 2017-08-22 2017-12-19 四川长虹电器股份有限公司 method based on Android intelligent terminal streaming media playing performance monitoring
CN107690077A (en) * 2017-09-05 2018-02-13 北京京东尚科信息技术有限公司 The method and apparatus for monitoring net cast interim card
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