CN108093427A - A kind of VoLTE evaluation the quality method and system - Google Patents

A kind of VoLTE evaluation the quality method and system Download PDF

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Publication number
CN108093427A
CN108093427A CN201611038446.9A CN201611038446A CN108093427A CN 108093427 A CN108093427 A CN 108093427A CN 201611038446 A CN201611038446 A CN 201611038446A CN 108093427 A CN108093427 A CN 108093427A
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information
parameter
layer
business
quality
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CN108093427B (en
Inventor
谢锋林
孙金霞
葛澍
万奇
李大伟
陈征
杜洁璇
张新鹏
牛燕萍
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China Mobile Communications Group Co Ltd
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China Mobile Communications Group Co Ltd
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H04L43/55—Testing of service level quality, e.g. simulating service usage
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/06—Testing, supervising or monitoring using simulated traffic

Abstract

The embodiment of the invention discloses a kind of VoLTE evaluation the quality method and system, the described method includes：System collects business quality data according to preset time granularity；System obtains each default dimensional parameter according to business quality data；System distributes weight to each default dimensional parameter, obtains the quality assessment value of each default dimensional parameter；System obtains VoLTE evaluation the quality as a result, integrated multidimensional degree index improves VoLTE quality of services, the fast development of propulsion VoLTE business according to the quality assessment value of each default dimensional parameter and the relation of predetermined threshold value.

Description

A kind of VoLTE evaluation the quality method and system
Technical field
The present invention relates to field of wireless communication more particularly to a kind of VoLTE evaluation the quality method and system.
Background technology
VoLTE (Voice over Long Term Evolution) is mobile voice as the communicating tech based on 4G The development trend of communication.VoLTE business is progressively carried out at home, pays close attention to VoLTE quality of services, and promoting user satisfaction is The active demand of telecom operators.
There is no special appraisal procedure to VoLTE evaluation the quality at present, existing voice quality evaluating method mainly wraps Voice is included to pay a return visit, perceive objective audiometric quality evaluation (POLQA, Perceptual Objective Listening Quality Assessment) (P.863) and G.107 (E-model) three kinds of modes.Wherein, voice return visit is capture communicating data bag, by people Ear goes to sound assessing voice quality；POLQA (P.863) cardinal principle is that sender sends reference signal, and recipient carries out waveform It compares；G.107 it is calculating network transportation level R coefficient that (E-model), which assesses principle, derives average opinion value (MOS, Mean Opinion Score)。
Above-mentioned three kinds of methods are the angles from operator, are attempted through analog subscriber call or simple evaluation call Waveform parameter weigh the quality of speech quality, it is difficult to really, the comprehensive quality for understanding real network end-to-end perception.
The content of the invention
In order to solve the above technical problems, an embodiment of the present invention is intended to provide a kind of VoLTE evaluation the quality method and it is System, integrated multidimensional degree index improve VoLTE service integration quality, promote the fast development of VoLTE business.
The technical proposal of the invention is realized in this way：
In a first aspect, an embodiment of the present invention provides a kind of VoLTE evaluation the quality methods, the method is for one kind VoLTE evaluation the quality systems, the described method includes：
The system collects business quality data according to preset time granularity；
The system obtains each default dimensional parameter according to the business quality data；
The system distributes weight to each default dimensional parameter, obtains the quality assessment value of each default dimensional parameter；
The system obtains VoLTE according to the quality assessment value of each default dimensional parameter and the relation of predetermined threshold value Evaluation the quality result.
In said program, the quality of service sample data includes ticket information, webmaster statistical information and emulation testing Information；
Wherein, the ticket information, for obtaining user behavior information, ticket information includes network area information, leads to Talk about the user information of cell information and call terminal；
The webmaster statistical information for obtaining VoLTE business information and device fault information, is wrapped in webmaster statistical information Include network area information and call cell information；
It is described emulation testing information, for obtain emulate testing information, emulation testing information include network area information, The user information of call cell information and call terminal.
In said program, each default dimensional parameter specifically includes：User's layer parameter, business layer parameter, network layer In equipment fault parameter and network layer in emulation testing parameter.
Further, the client layer, for analyzing user behavior information, active obtaining is corresponding with user behavior information User's layer parameter；
The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
In said program, the system obtains each default dimensional parameter according to the business quality data, specifically includes：
Ticket information of the system in business quality data obtains user's layer parameter；
Webmaster statistical information of the system in business quality data obtains business layer parameter；
Webmaster statistical information of the system in business quality data obtains the equipment fault parameter in network layer；
Emulation testing information of the system in business quality data obtains the emulation testing parameter in network layer.
Further, user's layer parameter is specially user's abnormal communication rate；
The business layer parameter is specially the Key Quality Indicator KQI of operation layer；Wherein, the VoLTE business information bag It includes：The registration of VoLTE business, continue, holding/switching, cancellation；The KQI includes：When percent of call completed, cutting off rate, call setup Prolong, more than 3.0 accountings of MOS, IMS registration success rate, eSRVCC success rates, eSRVCC handover delays-user plane and packet loss；
The equipment fault parameter is specially the equipment fault warning information that the same area is obtained according to preset time granularity； Wherein, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
The emulation testing parameter is specially VoLTE business emphasis testing indexs；VoLTE business emphasis testing indexs are specific Including：Attachment time delay, success rate of attachment register 5 power, call time delay, call successful rate indexs.
In said program, the system distributes weight to each default dimensional parameter, obtains each default dimensional parameter Quality assessment value specifically include：
The system is to imitative in the equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer True testing parametric distribution weight, obtains the equipment fault matter in client layer quality assessment value, operation layer quality assessment value, network layer Measure the emulation testing quality assessment value in assessed value and network layer.
In said program, the system is according to the quality assessment value of each default dimensional parameter and the pass of predetermined threshold value System obtains VoLTE evaluation the quality as a result, specifically including：
The system comments the equipment fault quality in client layer quality assessment value, operation layer quality assessment value, network layer Emulation testing quality assessment value in valuation and network layer obtains VoLTE evaluation the quality knots compared with predetermined threshold value Fruit.
Second aspect, an embodiment of the present invention provides a kind of VoLTE evaluation the quality system, the system comprises：It receives Collect module, the first acquisition module, the second acquisition module and the 3rd acquisition module；Wherein,
The collection module, for according to preset time granularity, collecting business quality data；
First acquisition module, for obtaining each default dimensional parameter according to the business quality data；
Second acquisition module for distributing weight to each default dimensional parameter, obtains each default dimensional parameter Quality assessment value；
3rd acquisition module, for the quality assessment value according to each default dimensional parameter and the pass of predetermined threshold value System obtains VoLTE evaluation the quality results.
In said program, the quality of service sample data includes ticket information, webmaster statistical information and emulation testing Information；
Wherein, the ticket information, for obtaining user behavior information, ticket information includes network area information, leads to Talk about the user information of cell information and call terminal；
The webmaster statistical information for obtaining VoLTE business information and device fault information, is wrapped in webmaster statistical information Include network area information and call cell information；
It is described emulation testing information, for obtain emulate testing information, emulation testing information include network area information, The user information of call cell information and call terminal.
In said program, each default dimensional parameter specifically includes：User's layer parameter, business layer parameter, network layer In equipment fault parameter and network layer in emulation testing parameter.
Further, the client layer, for analyzing user behavior information, active obtaining is corresponding with user behavior information User's layer parameter；
The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
In said program, first acquisition module is obtained including the first acquisition submodule, the second acquisition submodule, the 3rd Take submodule and the 4th acquisition submodule；Wherein,
First acquisition submodule for the ticket information in business quality data, obtains user's layer parameter；
Second acquisition submodule for the webmaster statistical information in business quality data, obtains operation layer ginseng Number；
3rd acquisition submodule for the webmaster statistical information in business quality data, is obtained in network layer Equipment fault parameter；
4th acquisition submodule for the emulation testing information in business quality data, is obtained in network layer Emulation testing parameter.
Further, user's layer parameter is specially user's abnormal communication rate；
The business layer parameter is specially the Key Quality Indicator KQI of operation layer；Wherein, the VoLTE business information bag It includes：The registration of VoLTE business, continue, holding/switching, cancellation；The KQI includes：When percent of call completed, cutting off rate, call setup Prolong, more than 3.0 accountings of MOS, IMS registration success rate, eSRVCC success rates, eSRVCC handover delays-user plane and packet loss；
The equipment fault parameter is specially the equipment fault warning information that the same area is obtained according to preset time granularity； Wherein, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
The emulation testing parameter is specially VoLTE business emphasis testing indexs；VoLTE business emphasis testing indexs are specific Including：Attachment time delay, success rate of attachment register 5 power, call time delay, call successful rate indexs.
In said program, second acquisition module is specifically used for
Emulation testing in equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer is joined Number distribution weight, obtains the equipment fault quality assessment value in client layer quality assessment value, operation layer quality assessment value, network layer And the emulation testing quality assessment value in network layer.
In said program, the 3rd acquisition module is specifically used for
By the equipment fault quality assessment value and net in client layer quality assessment value, operation layer quality assessment value, network layer Emulation testing quality assessment value in network layers obtains VoLTE evaluation the quality results compared with predetermined threshold value.
An embodiment of the present invention provides a kind of VoLTE evaluation the quality method and system, the system according to it is default when Between granularity, collect business quality data；The system obtains each default dimensional parameter according to the business quality data；The system System distributes weight to each default dimensional parameter, obtains the quality assessment value of each default dimensional parameter；The system is according to institute The quality assessment value of each default dimensional parameter and the relation of predetermined threshold value are stated, obtains VoLTE evaluation the quality as a result, synthesis is more Dimension index improves VoLTE quality of services, promotes the fast development of VoLTE business.
Description of the drawings
Fig. 1 is a kind of VoLTE evaluation the quality method flow diagram provided in an embodiment of the present invention；
Fig. 2 obtains user's layer parameter, business layer parameter and network layer parameter for a kind of system provided in an embodiment of the present invention Flow chart；
Fig. 3 is a kind of VoLTE evaluation the quality method particular flow sheet provided in an embodiment of the present invention；
Fig. 4 is a kind of VoLTE evaluation the quality system architecture diagram provided in an embodiment of the present invention；
Fig. 5 is a kind of structure diagram of first acquisition module provided in an embodiment of the present invention.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete Site preparation describes.
Embodiment one
Referring to Fig. 1, it illustrates a kind of VoLTE evaluation the quality method, the method is used for a kind of VoLTE business matter Assessment system is measured, the described method includes：
S101：The system collects business quality data according to preset time granularity；
S102：The system obtains each default dimensional parameter according to the business quality data；
S103：The system distributes weight to each default dimensional parameter, and the quality for obtaining each default dimensional parameter is commented Valuation；
S104：The system is obtained according to the quality assessment value of each default dimensional parameter and the relation of predetermined threshold value VoLTE evaluation the quality results.
For step S101, it is preferable that the quality of service sample data includes ticket information, webmaster statistical information and imitates True testing information；
Wherein, for ticket information for obtaining user behavior information, ticket information includes network area information, call cell The user information of information and call terminal；
For webmaster statistical information for obtaining VoLTE business information and device fault information, webmaster statistical information includes net Network area information and call cell information；
Testing information is emulated for obtaining emulation testing information, emulation testing information includes network area information, call The user information of cell information and call terminal；
Further, the system specifically can collect ticket information, webmaster statistics letter according to day/week/moon/season/year Breath, emulation testing information.
For step S102, each default dimensional parameter specifically includes：User's layer parameter, business layer parameter, network layer In equipment fault parameter and network layer in emulation testing parameter；
Further, the client layer, for analyzing user behavior information, active obtaining is corresponding with user behavior information User's layer parameter；
The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
For step S102, referring to Fig. 2, the system obtains each default dimensional parameter according to the business quality data, It specifically includes：
S1021：Ticket information of the system in business quality data obtains user's layer parameter；
S1022：Webmaster statistical information of the system in business quality data obtains business layer parameter；
S1023：Webmaster statistical information of the system in business quality data obtains the equipment fault in network layer Parameter；
S1024：Emulation testing information of the system in business quality data obtains the emulation testing in network layer Parameter.
For step S1021, specifically, the client layer refers to angle of the system station in user, is used by analyzing Family behavioural information, the microcosmic point of active obtaining user's layer parameter corresponding with user behavior information；
Preferably, user's layer parameter is specially user's abnormal communication rate；Wherein, the calculating of user's abnormal communication rate is public Shown in formula such as formula (1)；
In formula (1), S1It corresponds to after connecting VoLTE calls according to user in the ticket information of preset time particle size collection It was found that voice quality problem, hangs up the number that VoLTE converses within the default first threshold time；
S2Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, the interior number dialed mutually between default second threshold；
S3Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, hangs up and the interior number dialed mutually between default second threshold within the default first threshold time；
N corresponds to the total degree that VoLTE calls are connected according to user in the ticket information of preset time particle size collection.
For step S1022, specifically, the operation layer refers to angle of the system station in network operator, passes through VoLTE business information is analyzed, obtains the macroscopic aspect of business layer parameter corresponding with VoLTE business；
Preferably, the business layer parameter is specially Key Quality Indicator (KQI, the Key Quality of operation layer Index)；
Wherein, the VoLTE business information includes：The registration of VoLTE business, continue, holding/switching, cancellation；
The KQI includes：Percent of call completed, cutting off rate, calling establishment time delay, more than 3.0 accountings of MOS, IP multimedia subsystem (IMS, IP Multimedia Subsystem) register power, enhancing single wireless voice calling continuity (eSRVCC, Enhanced Single Radio Voice Call Continuity) it success rate, eSRVCC handover delays-user plane and loses Bag rate.
For step S1022, it is necessary to which explanation, it is corresponding that the system can directly read the index that KQI includes Data；
Further, the system is regard the index that KQI includes as operation layer by the result that weight distribution is summed and is joined Number.
For step S1023, specifically, the network layer refers to angle of the system station in network operator, passes through Analytical equipment fault message obtains equipment fault parameter corresponding with device fault information and emulates testing information by analyzing Obtain emulation testing parameter corresponding with emulation testing information；
Preferably, the equipment fault parameter is specially that the equipment fault that the same area is obtained according to preset time granularity is accused Alert information；Wherein, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
Further, the system can measure and count equipment fault alarm amount and fault warning amount increasing value；
Further, the system by equipment fault alarm amount and fault warning amount increasing value according to certain mathematical relationship The result of acquisition is as equipment fault parameter.
For step S1024, it is preferable that the emulation testing parameter is specially VoLTE business emphasis testing indexs； VoLTE business emphasis testing indexs specifically include：Attachment time delay, success rate of attachment register power, call time delay, exhale Cry success rate 5 indexs.
For step S1024, it is necessary to which explanation, the system can directly read VoLTE business emphasis testing indexs Corresponding data；
Further, the system is used as emulation to the summed result after VoLTE business emphasis testing Distribution Indexes weights Testing parameter.
For step S103, the system distributes weight to each default dimensional parameter, obtains each default dimensional parameter Quality assessment value specifically include：
The system is to imitative in the equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer True testing parametric distribution weight, obtains the equipment fault matter in client layer quality assessment value, operation layer quality assessment value, network layer Measure the emulation testing quality assessment value in assessed value and network layer.
For step S103, it is necessary to which explanation, the system is to user's layer parameter, business layer parameter and network layer Parametric distribution weight is client layer, operation layer, network layer in order to be applicable in different zones when carrying out the assessment of VoLTE speech qualities Relative importance in the assessment of VoLTE speech qualities.
For step S104, the system is according to the quality assessment value of each default dimensional parameter and the pass of predetermined threshold value System obtains VoLTE evaluation the quality as a result, specifically including：
The system comments the equipment fault quality in client layer quality assessment value, operation layer quality assessment value, network layer Emulation testing quality assessment value in valuation and network layer obtains VoLTE evaluation the quality knots compared with predetermined threshold value Fruit.
For step S104, the system can be directed to client layer quality assessment value, operation layer quality assessment value and network Layer quality assessment value sets identical predetermined threshold value, can also be directed to client layer quality assessment value, operation layer quality assessment value and Network layer quality assessment value sets different predetermined threshold values, and this is not limited by the present invention.
In the present embodiment, the analysis of the client layer is converted into actively by passively analyzing user behavior information mode at present Analyze user behavior data mode；User experience effect can be reflected to the analysis of the operation layer；It can to the analysis of network layer To reflect the quality of VoLTE quality of services；
Therefore, the system can more fully react VoLTE industry by analyzing the client layer, operation layer and network layer The quality of business.
A kind of VoLTE evaluation the quality method is present embodiments provided, the system is collected according to preset time granularity Business quality data；The system obtains each default dimensional parameter according to the business quality data；The system is to described each Default dimensional parameter distribution weight obtains the quality assessment value of each default dimensional parameter；The system is according to each default dimension The quality assessment value of parameter and the relation of predetermined threshold value are spent, obtains VoLTE evaluation the quality as a result, integrated multidimensional degree index carries High VoLTE quality of services promote the fast development of VoLTE business.
Embodiment two
Based on the identical technical concept of previous embodiment, referring to Fig. 3, it illustrates a kind of VoLTE evaluation the quality Specific method, the described method includes：
S301：The system collects business quality data according to preset time granularity；Wherein, the quality of service sample Data include ticket information, webmaster statistical information and emulation testing information；
S302：Ticket information of the system in business quality data obtains user's layer parameter；
S303：Webmaster statistical information of the system in business quality data obtains business layer parameter；
S304：Webmaster statistical information of the system in business quality data obtains the equipment fault in network layer Parameter；
S305：Emulation testing information of the system in business quality data obtains the emulation testing in network layer Parameter；
S306：The system is in the equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer Emulation testing parametric distribution weight, obtain equipment in client layer quality assessment value, operation layer quality assessment value, network layer therefore Hinder the emulation testing quality assessment value in quality assessment value and network layer；
S307：The system is former by the equipment in the client layer quality assessment value, operation layer quality assessment value, network layer Hinder the emulation testing quality assessment value in quality assessment value and network layer compared with predetermined threshold value, obtain VoLTE business matter Measure assessment result.
For step S301, the system specifically can collect ticket information, webmaster system according to day/week/moon/season/year Count information, emulation testing information；
Wherein, for ticket information for obtaining user behavior information, ticket information includes network area information, call cell The user information of information and call terminal；
For webmaster statistical information for obtaining VoLTE business information and device fault information, webmaster statistical information includes net Network area information and call cell information；
Testing information is emulated for obtaining emulation testing information, emulation testing information includes network area information, call The user information of cell information and call terminal；
Specifically, the emulation testing can be used for fastext verification and long-acting verification after network cutover adjustment；
Further, the emulation testing information can be run by simulating VoLTE calls and device emulation test network Situation obtains.
For step S302, the client layer, for analyzing user behavior information, active obtaining and user behavior information pair The user's layer parameter answered.
Specifically, the client layer refers to angle of the system station in user, main by analyzing user behavior information The dynamic microcosmic point for obtaining user's layer parameter corresponding with user behavior information；
Preferably, user's layer parameter is specially user's abnormal communication rate；Wherein, the calculating of user's abnormal communication rate is public Shown in formula such as formula (1)；
In formula (1), S1It corresponds to after connecting VoLTE calls according to user in the ticket information of preset time particle size collection It was found that voice quality problem, hangs up the number that VoLTE converses within the default first threshold time；
For example, the system statistics user A and user B is hung because of VoLTE speech quality problems in the duration of call less than 15S Disconnected duration asks for the average value that VoLTE of all duration of calls less than 15S converses, using this average value as first threshold Time；
S2Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, the interior number dialed mutually between default second threshold；
For example, the system statistics user A and user B is hanging up duration less than 10S weights because of VoLTE speech quality problems The new duration for establishing call asks for all average values hung up duration and the VoLTE calls of call are re-established less than 10S, by this A average value is as the second threshold time；
S3Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, hangs up and the interior number dialed mutually between default second threshold within the default first threshold time；
N corresponds to the total degree that VoLTE calls are connected according to user in the ticket information of preset time particle size collection.
For step S302, illustratively, it is assumed that user A has dialed No. 25 phones altogether in one month to user B, wherein There are 8 speech qualities, wherein, the first threshold time is 12S, and the second threshold time converses for 9S, user A and user B Talk times of the duration less than 12S are 4 times, and user A and user B establishes time of the time interval less than 9S of VoLTE calls again Number is 2, and user A is hung up with user's B duration of calls less than 12S, and is less than the number that call is re-established in 9S in time interval For 0 time, then, user's abnormal communication rate
For step S303, the operation layer for analyzing VoLTE business information, obtains industry corresponding with VoLTE business Business layer parameter；
Specifically, the operation layer refers to angle of the system station in network operator, by analyzing VoLTE business Information obtains the macroscopic aspect of business layer parameter corresponding with VoLTE business；
Preferably, the business layer parameter is specially the KQI of operation layer；
Wherein, the VoLTE business information includes：The registration of VoLTE business, continue, holding/switching, cancellation；
The KQI includes：Percent of call completed, cutting off rate, calling establishment time delay, more than 3.0 accountings of MOS, IMS registration success rate, ESRVCC success rates, eSRVCC handover delays-user plane and packet loss.
For step S303, it is necessary to which explanation, the system can directly read the corresponding number of index that KQI includes According to；
Further, the system is regard the index that KQI includes as operation layer by the result that weight distribution is summed and is joined Number.
For step S304, the network layer for analytical equipment fault message, obtains corresponding with device fault information Equipment fault parameter；
And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information；
Specifically, the network layer refers to angle of the system station in network operator, is believed by analytical equipment failure Breath obtains equipment fault parameter corresponding with device fault information and by analyzing emulation testing acquisition of information and emulation testing The corresponding emulation testing parameter of information；
Preferably, the equipment fault parameter is specially that the equipment fault that the same area is obtained according to preset time granularity is accused Alert information；Wherein, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
Further, the system can measure and count equipment fault alarm amount and fault warning amount increasing value；
Further, the system by equipment fault alarm amount and fault warning amount increasing value according to certain mathematical relationship The result of acquisition is as equipment fault parameter.
For step S304, illustratively, if the equipment of the system statistics a-quadrant is 8 in the fault alarm amount of August Secondary, the fault alarm amount in July is 5 times, then the equipment fault alarm amount of August is 8, and fault warning amplification is 3, and the system can With by equipment fault parameter according to：Equipment fault alarm amount × k1+ fault warning amount amplification × k2Mode obtain, wherein k1With k2For two weight parameters.
For step S305, it is preferable that the emulation testing parameter is specially VoLTE business emphasis testing indexs；VoLTE Business emphasis testing index specifically includes：Attachment time delay, success rate of attachment register power, call time delay, access success 5 indexs of rate.
For step S305, it is necessary to which explanation, the system can directly read VoLTE business emphasis testing indexs pair The data answered；
Further, the system is used as emulation to the summed result after VoLTE business emphasis testing Distribution Indexes weights Testing parameter.
For step S306, it is necessary to which explanation, the system is to user's layer parameter, business layer parameter and network layer Parametric distribution weight is client layer, operation layer, network layer in order to be applicable in different zones when carrying out the assessment of VoLTE speech qualities Relative importance in the assessment of VoLTE speech qualities.
For step S307, the system can be directed to client layer quality assessment value, operation layer quality assessment value and network Layer quality assessment value sets identical predetermined threshold value, can also be directed to client layer quality assessment value, operation layer quality assessment value and Network layer quality assessment value sets different predetermined threshold values, and this is not limited by the present invention.
In the present embodiment, the analysis of the client layer is converted into actively by passively analyzing user behavior information mode at present Analyze user behavior data mode；User experience effect can be reflected to the analysis of the operation layer；It can to the analysis of network layer To reflect the quality of VoLTE quality of services；
Therefore, the system can more fully react VoLTE industry by analyzing the client layer, operation layer and network layer The quality of business.
A kind of specific method of VoLTE evaluation the quality is present embodiments provided, the system is according to preset time grain Degree collects business quality data；Wherein, the quality of service sample data includes ticket information, webmaster statistical information and emulation Testing information；Ticket information of the system in business quality data obtains user's layer parameter；The system is according to business Webmaster statistical information in qualitative data obtains business layer parameter；Webmaster statistics of the system in business quality data Information obtains the equipment fault parameter in network layer；Emulation testing information of the system in business quality data obtains Emulation testing parameter in network layer；The system is to the equipment fault in user's layer parameter, business layer parameter, network layer Emulation testing parametric distribution weight in parameter and network layer obtains client layer quality assessment value, operation layer quality assessment value, net The emulation testing quality assessment value in equipment fault quality assessment value and network layer in network layers；The system is by the client layer The emulation testing in equipment fault quality assessment value and network layer in quality assessment value, operation layer quality assessment value, network layer Quality assessment value obtains VoLTE evaluation the quality as a result, integrated multidimensional degree index improves compared with predetermined threshold value VoLTE quality of services promote the fast development of VoLTE business.
Embodiment three
Referring to Fig. 4, it illustrates a kind of structure of VoLTE evaluation the quality system 40, the system comprises：Collect mould Block 401, the first acquisition module 402, the second acquisition module 403 and the 3rd acquisition module 404；Wherein,
The collection module 401, for according to preset time granularity, collecting business quality data；
First acquisition module 402, for obtaining each default dimensional parameter according to the business quality data；
Second acquisition module 403 for distributing weight to each default dimensional parameter, obtains each default dimension ginseng Several quality assessment values；
3rd acquisition module 404, for the quality assessment value and predetermined threshold value according to each default dimensional parameter Relation, obtain VoLTE evaluation the quality results.
For the collection module 401, it is preferable that the quality of service sample data includes ticket information, webmaster counts Information and emulation testing information；
Wherein, for ticket information for obtaining user behavior information, ticket information includes network area information, call cell The user information of information and call terminal；
For webmaster statistical information for obtaining VoLTE business information and device fault information, webmaster statistical information includes net Network area information and call cell information；
Testing information is emulated for obtaining emulation testing information, emulation testing information includes network area information, call The user information of cell information and call terminal；
Further, the collection module 401, is specifically used for
According to day/week/moon/season/year, ticket information, webmaster statistical information, emulation testing information are collected.
For first acquisition module 402, each default dimensional parameter specifically includes：User's layer parameter, operation layer The emulation testing parameter in equipment fault parameter and network layer in parameter, network layer；
Further, the client layer, for analyzing user behavior information, active obtaining is corresponding with user behavior information User's layer parameter；
The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
For first acquisition module 402, as shown in figure 5, first acquisition module 402, which includes first, obtains submodule Block 4021, the second acquisition submodule 4022, the 3rd acquisition submodule 4023 and the 4th acquisition submodule 4024；Wherein,
First acquisition submodule 4021 for the ticket information in business quality data, obtains client layer ginseng Number；
Second acquisition submodule 4022 for the webmaster statistical information in business quality data, obtains business Layer parameter；
3rd acquisition submodule 4023 for the webmaster statistical information in business quality data, obtains network Equipment fault parameter in layer；
4th acquisition submodule 4024 for the emulation testing information in business quality data, obtains network Emulation testing parameter in layer.
For first acquisition submodule 4021, specifically, the client layer refers to 4021 station of the first acquisition submodule In the angle of user, by analyzing user behavior information, active obtaining user's layer parameter corresponding with user behavior information it is micro- Sight level；
Preferably, user's layer parameter is specially user's abnormal communication rate；Wherein, the calculating of user's abnormal communication rate is public Shown in formula such as formula (1)；
In formula (1), S1It corresponds to after connecting VoLTE calls according to user in the ticket information of preset time particle size collection It was found that voice quality problem, hangs up the number that VoLTE converses within the default first threshold time；
S2Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, the interior number dialed mutually between default second threshold；
S3Corresponding connected according to user in the ticket information of preset time particle size collection after VoLTE converses finds voice quality Problem, hangs up and the interior number dialed mutually between default second threshold within the default first threshold time；
N corresponds to the total degree that VoLTE calls are connected according to user in the ticket information of preset time particle size collection.
For second acquisition submodule 4022, specifically, the operation layer refers to second acquisition submodule 4022, from the angle of network operator, by analyzing VoLTE business information, obtain operation layer corresponding with VoLTE business and join Several macroscopic aspects；
Preferably, the business layer parameter is specially the KQI of operation layer；
Wherein, the VoLTE business information includes：The registration of VoLTE business, continue, holding/switching, cancellation；
The KQI includes：Percent of call completed, cutting off rate, calling establishment time delay, more than 3.0 accountings of MOS, IMS, succeed in registration Rate, eSRVCC success rates, eSRVCC handover delays-user plane and packet loss.
For second acquisition submodule 4022, it is necessary to explanation, second acquisition submodule 4022, Ke Yiyong In the corresponding data of index for directly reading KQI and including；
Further, second acquisition submodule 4022 can be also used for the index that KQI includes passing through weight point Result with summation is as business layer parameter.
For the 3rd acquisition submodule 4023, specifically, the network layer refers to the 3rd acquisition submodule 4023, from the angle of network operator, pass through analytical equipment fault message and obtain equipment fault corresponding with device fault information Parameter and pass through analyze emulation testing acquisition of information with emulation testing information it is corresponding emulate testing parameter；
Preferably, the equipment fault parameter is specially that the equipment fault that the same area is obtained according to preset time granularity is accused Alert information；Wherein, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
Further, the 3rd acquisition submodule 4023, can be used for measuring and count equipment fault alarm amount and therefore Hinder alarm amount increasing value；
Further, the 3rd acquisition submodule 4023, can be also used for measuring equipment fault alarm and fault warning Increasing value is measured according to the result of certain mathematical relationship acquisition as equipment fault parameter.
For the 4th acquisition submodule 4024, it is preferable that the emulation testing parameter is specially VoLTE business emphasis Testing index；VoLTE business emphasis testing indexs specifically include：Attachment time delay, success rate of attachment register power, calling sound Answer 5 time delay, call successful rate indexs.
For the 4th acquisition module 4024, it is necessary to which explanation, the 4th acquisition module 4024 can be used for directly reading Take the corresponding data of VoLTE business emphasis testing indexs；
Further, the 4th acquisition module 4024 can be also used for weighing VoLTE business emphasis testings Distribution Indexes Summed result after weight is as emulation testing parameter.
Second acquisition module 403, is specifically used for
Emulation testing in equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer is joined Number distribution weight, obtains the equipment fault quality assessment value in client layer quality assessment value, operation layer quality assessment value, network layer And the emulation testing quality assessment value in network layer.
For second acquisition module 403, it is necessary to which explanation, second acquisition module 403 is to the client layer Parameter, business layer parameter and network layer parameter distribution weight are to carry out VoLTE speech quality assessments to be applicable in different zones When, the relative importance of client layer, operation layer, network layer in the assessment of VoLTE speech qualities.
3rd acquisition module 404, is specifically used for
By the equipment fault quality assessment value and net in client layer quality assessment value, operation layer quality assessment value, network layer Emulation testing quality assessment value in network layers obtains VoLTE evaluation the quality results compared with predetermined threshold value.
It should be noted that the 3rd acquisition module 404 can be directed to client layer quality assessment value, operation layer quality is commented Valuation and network layer quality assessment value set identical predetermined threshold value, can also be directed to client layer quality assessment value, operation layer matter It measures assessed value and network layer quality assessment value sets different predetermined threshold values, this is not limited by the present invention.
In the present embodiment, the analysis of the client layer is converted into actively by passively analyzing user behavior information mode at present Analyze user behavior data mode；User experience effect can be reflected to the analysis of the operation layer；It can to the analysis of network layer To reflect the quality of VoLTE quality of services；
Therefore, the system can more fully react VoLTE industry by analyzing the client layer, operation layer and network layer The quality of business.
Present embodiments provide a kind of VoLTE evaluation the quality system, the collection module 401, for according to default Time granularity collects business quality data；First acquisition module 402, it is each for being obtained according to the business quality data Default dimensional parameter；Second acquisition module 403 for distributing weight to each default dimensional parameter, obtains each default The quality assessment value of dimensional parameter；3rd acquisition module 404, for the quality evaluation according to each default dimensional parameter Value and the relation of predetermined threshold value obtain VoLTE evaluation the quality as a result, integrated multidimensional degree index improves VoLTE quality of services, Promote the fast development of VoLTE business.
It should be understood by those skilled in the art that, the embodiment of the present invention can be provided as method, system or computer program Product.Therefore, the shape of the embodiment in terms of hardware embodiment, software implementation or combination software and hardware can be used in the present invention Formula.Moreover, the present invention can be used can use storage in one or more computers for wherein including computer usable program code The form for the computer program product that medium is implemented on (including but not limited to magnetic disk storage and optical memory etc.).
The present invention be with reference to according to the method for the embodiment of the present invention, the flow of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that it can be realized by computer program instructions every first-class in flowchart and/or the block diagram The combination of flow and/or box in journey and/or box and flowchart and/or the block diagram.These computer programs can be provided The processor of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices is instructed to produce A raw machine so that the instruction performed by computer or the processor of other programmable data processing devices is generated for real The device for the function of being specified in present one flow of flow chart or one box of multiple flows and/or block diagram or multiple boxes.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works so that the instruction generation being stored in the computer-readable memory includes referring to Make the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one box of block diagram or The function of being specified in multiple boxes.
These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted Series of operation steps is performed on calculation machine or other programmable devices to generate computer implemented processing, so as in computer or The instruction offer performed on other programmable devices is used to implement in one flow of flow chart or multiple flows and/or block diagram one The step of function of being specified in a box or multiple boxes.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the scope of the present invention.

Claims (16)

  1. A kind of 1. VoLTE evaluation the quality method, which is characterized in that the method is used for a kind of VoLTE evaluation the quality System, the described method includes：
    The system collects business quality data according to preset time granularity；
    The system obtains each default dimensional parameter according to the business quality data；
    The system distributes weight to each default dimensional parameter, obtains the quality assessment value of each default dimensional parameter；
    The system obtains VoLTE business according to the quality assessment value of each default dimensional parameter and the relation of predetermined threshold value Quality assessment result.
  2. 2. according to the method described in claim 1, it is characterized in that, the quality of service sample data includes ticket information, net Pipe statistical information and emulation testing information；
    Wherein, the ticket information, for obtaining user behavior information, it is small that ticket information includes network area information, call The user information of area's information and call terminal；
    The webmaster statistical information, for obtaining VoLTE business information and device fault information, webmaster statistical information includes net Network area information and call cell information；
    The emulation testing information emulates testing information for obtaining, and emulation testing information includes network area information, call The user information of cell information and call terminal.
  3. 3. according to the method described in claim 1, it is characterized in that, each default dimensional parameter, specifically includes：Client layer is joined Emulation testing parameter in number, equipment fault parameter and network layer in business layer parameter, network layer.
  4. 4. according to the method described in claim 3, it is characterized in that, the client layer, for analyzing user behavior information, actively Obtain user's layer parameter corresponding with user behavior information；
    The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
    The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
    And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
  5. 5. the method according to claim 1 or 3, which is characterized in that the system is obtained according to the business quality data Each default dimensional parameter, specifically includes：
    Ticket information of the system in business quality data obtains user's layer parameter；
    Webmaster statistical information of the system in business quality data obtains business layer parameter；
    Webmaster statistical information of the system in business quality data obtains the equipment fault parameter in network layer；
    Emulation testing information of the system in business quality data obtains the emulation testing parameter in network layer.
  6. 6. according to the method described in claim 5, it is characterized in that, user's layer parameter is specially user's abnormal communication rate；
    The business layer parameter is specially the Key Quality Indicator KQI of operation layer；Wherein, the VoLTE business information includes： The registration of VoLTE business, continue, holding/switching, cancellation；The KQI includes：Percent of call completed, cutting off rate, calling establishment time delay, More than 3.0 accountings of MOS, IMS registration success rate, eSRVCC success rates, eSRVCC handover delays-user plane and packet loss；
    The equipment fault parameter is specially the equipment fault warning information that the same area is obtained according to preset time granularity；Its In, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
    The emulation testing parameter is specially VoLTE business emphasis testing indexs；VoLTE business emphasis testing indexs are specifically wrapped It includes：Attachment time delay, success rate of attachment register 5 power, call time delay, call successful rate indexs.
  7. 7. according to the method described in claim 1, it is characterized in that, the system is to each default dimensional parameter distribution power Weight, the quality assessment value for obtaining each default dimensional parameter specifically include：
    The system dials the emulation in the equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer Parametric distribution weight is surveyed, the equipment fault quality obtained in client layer quality assessment value, operation layer quality assessment value, network layer is commented Emulation testing quality assessment value in valuation and network layer.
  8. 8. according to the method described in claim 1, it is characterized in that, the system is according to the quality of each default dimensional parameter The relation of assessed value and predetermined threshold value obtains VoLTE evaluation the quality as a result, specifically including：
    The system is by the equipment fault quality assessment value in client layer quality assessment value, operation layer quality assessment value, network layer And the emulation testing quality assessment value in network layer obtains VoLTE evaluation the quality results compared with predetermined threshold value.
  9. 9. a kind of VoLTE evaluation the quality system, which is characterized in that the system comprises：Collection module, first obtain mould Block, the second acquisition module and the 3rd acquisition module；Wherein,
    The collection module, for according to preset time granularity, collecting business quality data；
    First acquisition module, for obtaining each default dimensional parameter according to the business quality data；
    Second acquisition module for distributing weight to each default dimensional parameter, obtains the matter of each default dimensional parameter Measure assessed value；
    3rd acquisition module, for the quality assessment value and the relation of predetermined threshold value according to each default dimensional parameter, Obtain VoLTE evaluation the quality results.
  10. 10. system according to claim 9, which is characterized in that the quality of service sample data includes ticket information, net Pipe statistical information and emulation testing information；
    Wherein, the ticket information, for obtaining user behavior information, it is small that ticket information includes network area information, call The user information of area's information and call terminal；
    The webmaster statistical information, for obtaining VoLTE business information and device fault information, webmaster statistical information includes net Network area information and call cell information；
    The emulation testing information emulates testing information for obtaining, and emulation testing information includes network area information, call The user information of cell information and call terminal.
  11. 11. system according to claim 9, which is characterized in that each default dimensional parameter specifically includes：Client layer The emulation testing parameter in equipment fault parameter and network layer in parameter, business layer parameter, network layer.
  12. 12. system according to claim 11, which is characterized in that the client layer, it is main for analyzing user behavior information It is dynamic to obtain user's layer parameter corresponding with user behavior information；
    The operation layer for analyzing VoLTE business information, obtains business layer parameter corresponding with VoLTE business；
    The network layer for analytical equipment fault message, obtains equipment fault parameter corresponding with device fault information；
    And testing information is emulated for analyzing, obtain emulation testing parameter corresponding with emulation testing information.
  13. 13. the system according to claim 9 or 11, which is characterized in that first acquisition module includes first and obtains son Module, the second acquisition submodule, the 3rd acquisition submodule and the 4th acquisition submodule；Wherein,
    First acquisition submodule for the ticket information in business quality data, obtains user's layer parameter；
    Second acquisition submodule for the webmaster statistical information in business quality data, obtains business layer parameter；
    3rd acquisition submodule for the webmaster statistical information in business quality data, obtains setting in network layer Standby fault parameter；
    4th acquisition submodule for the emulation testing information in business quality data, obtains imitative in network layer True testing parameter.
  14. 14. system according to claim 13, which is characterized in that user's layer parameter is specially user's abnormal communication Rate；
    The business layer parameter is specially the Key Quality Indicator KQI of operation layer；Wherein, the VoLTE business information includes： The registration of VoLTE business, continue, holding/switching, cancellation；The KQI includes：Percent of call completed, cutting off rate, calling establishment time delay, More than 3.0 accountings of MOS, IMS registration success rate, eSRVCC success rates, eSRVCC handover delays-user plane and packet loss；
    The equipment fault parameter is specially the equipment fault warning information that the same area is obtained according to preset time granularity；Its In, equipment fault warning information includes：Equipment fault alarm amount and fault warning amount amplification；
    The emulation testing parameter is specially VoLTE business emphasis testing indexs；VoLTE business emphasis testing indexs are specifically wrapped It includes：Attachment time delay, success rate of attachment register 5 power, call time delay, call successful rate indexs.
  15. 15. system according to claim 9, which is characterized in that second acquisition module is specifically used for
    To the emulation testing parameter point in the equipment fault parameter and network layer in user's layer parameter, business layer parameter, network layer With weight, client layer quality assessment value, operation layer quality assessment value, the equipment fault quality assessment value in network layer and net are obtained Emulation testing quality assessment value in network layers.
  16. 16. system according to claim 9, which is characterized in that the 3rd acquisition module is specifically used for
    By the equipment fault quality assessment value and network layer in client layer quality assessment value, operation layer quality assessment value, network layer In emulation testing quality assessment value compared with predetermined threshold value, obtain VoLTE evaluation the quality results.
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