CN101754331A - Method and device for realizing fee query function - Google Patents
Method and device for realizing fee query function Download PDFInfo
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- CN101754331A CN101754331A CN200810240099A CN200810240099A CN101754331A CN 101754331 A CN101754331 A CN 101754331A CN 200810240099 A CN200810240099 A CN 200810240099A CN 200810240099 A CN200810240099 A CN 200810240099A CN 101754331 A CN101754331 A CN 101754331A
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Abstract
The invention provides a method for realizing a fee query function, which aims to solve the problems that the prior art is not convenient for users to accurately and conveniently make sure the needed fee query items. The embodiment relates to a method for realizing the fee query function, which comprises the following steps: according to the original user call bill file obtained from a communication system, respectively counting up service types used by each user and counting up the fee of each service used by each user, and saving the statistical information corresponding to the user identification of each user; obtaining the user identification of the current user from the fee query request of the current user, searching and obtaining the service types used by the current user in the saved statistical information according to the user identification and then outputting the service types to the user; and according to the services selected from the output service types by the current user, searching the fees of the services selected by the current user in the statistical information and then sending the fees to the user. According to the technical scheme of the invention, the users can accurately and conveniently make sure the needed fee query items.
Description
Technical field
The present invention relates to the business support system field, relate to a kind of method and apparatus of realizing fee query function especially.
Background technology
At present, the mobile communication business development rapidly, especially data service is of a great variety, and the user uses the professional ticket kind that is produced also to develop into and comprise tens kinds of multimedia message, dream net note, surfing Internet with cell phone, mobile phone games, cell phone map, mobile TV, mobile phone animations etc. from original traditional voice ticket, short message ticket, general packet radio service gprs (General packet radio service) ticket etc.Existing way is a kind of business of every increase, just need the inquiry into expenses project of each channel such as business hall, online business hall, self-aided terminal, SMS business hall, customer service be increased, present all inquiry into expenses projects, to satisfy the needs of user inquiring expense, transparent consumption.No matter actual which business of having used of user, the inquiry into expenses project that each channel presented all is all professional, the user need remember the title of the business that oneself uses, and inquiry into expenses is carried out in option from the inquiry into expenses project that presents according to Business Name then.Under the situation that the ticket kind increases day by day, this fee query function tends to cause the user to be difficult to remember exactly oneself to have used which business, in miscellaneous inquiry into expenses project, also be difficult to find easily the inquiry into expenses project of oneself needs, be not easy to the inquiry into expenses project that the user determines own needs accurately and easily.
Summary of the invention
Main purpose of the present invention provides a kind of method and apparatus of realizing inquiry into expenses, to solve user in the prior art is difficult to determine accurately and easily the inquiry into expenses project of oneself needs in the enquiry fee time spent problem.
For addressing the above problem, the invention provides following technical scheme:
A kind of method that realizes fee query function comprises the steps:
According to the user's ticket original document that from communication system, obtains, add up the class of business of each user's use respectively and add up each professional expense that each user uses, and statistical information is preserved corresponding to each user's user ID;
From active user's inquiry into expenses request, obtain active user's user ID, in the statistical information of preserving, search the class of business that obtains active user's use according to this user ID and export to the user then;
According to the business that the active user selects from the class of business of output, the expense of searching active user's selected business in statistical information sends to the user then.
A kind of device of realizing fee query function comprises:
Acquisition module is used for obtaining user's ticket original document from communication system;
Statistical module is used for user's ticket original document of obtaining according to acquisition module, adds up the class of business that each user uses respectively and adds up each professional expense that each user uses;
Memory module, the statistical information that is used to store statistical module;
First receiver module, the user ID that is used to receive user's inquiry into expenses request and therefrom obtains the active user;
First output module is used for the user ID obtained according to first receiver module, searches to obtain the class of business that the active user uses and export then in the statistical information that memory module is preserved;
Second receiver module is used for receiving the class of business that the user selects from the class of business of first output module output;
Second output module is used for the business according to user's selection, searches the expense of the selected business that obtains the active user and export then in the statistical information that memory module is preserved.
According to technical scheme of the present invention, class of business to the actual use of user is added up, and added up the expense of business of each use of user, therefore when the user inquiring expense, the class of business of output all is the class of business that this user is using, which business the user has promptly directly confirmed oneself to have used according to the class of business of output like this, makes one's options from these classs of business then, just can determine the inquiry into expenses project that oneself needs easily.
Description of drawings
Fig. 1 is the statistical work flow chart of network side in the embodiment of the invention;
Fig. 2 is for presenting the flow chart of expense to the user in the embodiment of the invention;
Fig. 3 is the apparatus structure schematic diagram of the embodiment of the invention.
Embodiment
For the user who makes mobile communication system can determine the inquiry into expenses project that oneself needs accurately and easily in the enquiry fee time spent, add up the class of business of the actual use of user in embodiments of the present invention, when the user carries out inquiry into expenses, present the class of business of its use to the user, the user selects oneself to need the project of inquiry in these classs of business.For this reason, in the statistical work that network side need be correlated with, its concrete steps as shown in Figure 1.
Step 11: from communication system, obtain user's ticket original document.In this step, the network equipment is gathered the ticket original document from the related network elements of communication system, and these original documents are used for determining business that the user uses and the expense that produces.The user's ticket original document that obtains in this step can be inquiry into expenses service towards user's ticket original document of all users.
Step 12: the ticket original document is carried out format conversion obtain the standard ticket.The purpose of the format conversion here is for the ease of the statistical work in the following steps.Difference according to type of service can be used different file formats, for example uses separately file format for speech business and data service, and the concrete file format of using can be selected the form being convenient to add up according to the character of business and characteristics.
Step 13: the standard ticket is carried out format check and office data verification.Format check in this step is meant that the form to writing down in the standard CDR file carries out verification, comprises whether value to field rationally waits to carry out verification, and whether for example certain field value should all be a numeral, be the digital verification of carrying out to this field then.The office data here mainly is meant all related datas such as the mobile subscriber's section in the business supporting network, various parameter configuration.After finishing above-mentioned verification, enter step 14.
Step 14:, add up the class of business of each user's use and each professional expense that each user uses respectively by the data in the standard ticket.Statistics in this step can be carried out respectively at each user.For user A, at first from the standard ticket, extract the information of account phase, class of business and ticket bar number, example is as shown in table 1.The account phase in the table 1 is the time period of setting, and is an account phase with 1 month for example.Comprised this user in the table 1 at all professional ticket bar numbers, wherein some ticket bar number is 0 as can be seen, illustrates that this user does not use this business.Because for certain business, also determined under the situation that this professional ticket bar number is determined should business expense, so in the table 1 statistics account interim ticket bar number be equivalent to added up should business in the interim expense of account.
Table 1
After obtaining the information shown in the table 1, make further statistics according to table 1, obtain content shown in the table 2:
| The account phase | Class of business | Accumulative total ticket bar number |
| In January, 2008 | ??GSM | ??100 |
| In January, 2008 | ??SMS | ??20 |
| In February, 2008 | ??GSM | ??189 |
| In February, 2008 | ??MMS | ??15 |
Table 2
The information that table 2 comprises is non-vanishing class of business and the ticket bar number of the interim user A of each account ticket bar number, is equivalent to have added up user A and produce the non-vanishing class of business of expense and the expense of corresponding generation.The class of business that the user used in the different account phases also may be different, and for example the user has used GSM and SMS business in January, 2008 in the table 2, and has used GSM and MMS business in February, 2008.
Table 2 is to carry out class of business and ticket bar number is added up the information that obtains for user A, and it is as shown in table 3 to add up the information that a plurality of users obtain.Each user in the table 3 distinguishes by user ID, for example user's mobile number MDN.User ID in the table 3 promptly adopts MDN, and MDN1 wherein, MDN2......, MDNn represent a natural number n user's MDN.The account phase represents to provide at present inquiry in May, 2008 expense in the past by the end of in May, 2008 in the table 3.
Table 3
After the preparation of having carried out above-mentioned steps 11-14, just can provide the inquiry into expenses service to the user.The user is undertaken alternately by the server that is used to present ticket of online business hall and network side in the embodiment of the invention, realizes inquiry into expenses.When the user proposes the inquiry into expenses request by online business hall, the query requests of the expense of the account phase that the relevant device of network side is promptly selected the setting-up time section according to the active user, the class of business that this user uses in the active user presents described setting-up time section; The active user from the class of business that presents after the selection business, present this user to the active user and in described setting-up time section, use the selected professional expense that produces, the concrete steps of this method as shown in Figure 2, in Fig. 2, the network equipment that carries out data statistics and storage statistical data in the storing step 14 is called the ticket storage server, and the ticket storage server is according to the form stored information shown in the table 3 in the present embodiment.The server that being used to of network side presents ticket is called the inquiry into expenses server; In addition, these two kinds of network equipments also can be the internal modules with a kind of network element.
Step 20: the user initiates the query requests of the account phase ticket of its selection of inquiry by online business hall.The user can be by network-termination device PC for example in this step, sign in to online business hall afterwards according to the operation requirement of business hall on the net, initiate the query requests of certain account phase ticket of inquiry, comprise user's identification information in this request, for example this user's MDN.Online business hall is a kind of Internet WEB interface, the class of business that the equipment of network side uses in described setting-up time section by this Internet WEB interface output active user, and the expense of in described setting-up time section, using selected professional generation by this Internet WEB interface output active user.The account phase can be selected by the user in addition, also can be that system specifies.Selected the user to use the user-selected account phase under the situation of account phase, if the user does not select, but the using system system default account phase.
Step 21: online business hall sends user's query requests to the inquiry into expenses server.Online in this step business hall is according to user's query requests, and according to the data format generated query request that the inquiry into expenses server can be accepted, the content of its expression remains the ticket of the account phase that inquiring user requires.
Step 22: the inquiry into expenses server obtains the class of business that the user uses from the ticket storage server.According to user's identification information, the inquiry into expenses server can be from the information of table 3 form the ticket storage server identification information of inquiring user, thereby obtain the class of business that this user uses.
Step 23: the inquiry into expenses server sends the class of business that the user uses to online business hall.
Step 24: online business hall presents the class of business that the user uses to the user.In this step, because the class of business that online business hall obtains is the class of business of user in the interim use of account, thus also only comprise the class of business that the user uses to what the user presented, and do not comprise the untapped class of business of user.
Step 25: the business that the user wants enquiry fee to use by the selection of online business hall, promptly selected the inquiry into expenses project, send the functional expenses query requests to online business hall then.The user can reselect the account phase in this step, perhaps keeps the account phase of selecting in the step 20.
Step 26: the functional expenses query requests that online business hall sends according to the user sends the functional expenses query requests to the inquiry into expenses server.
Step 27: the inquiry into expenses server obtains the professional ticket of account in the phase that the user selects from the ticket storage server after receiving the inquiry into expenses request.Be in the canned data of table 3 form, to search expense record in this step equally, and according to this expense record, the form that needs according to ticket generate ticket corresponding to this identification information according to user's identification information.
Step 28: the inquiry into expenses server sends the ticket of the business of user's selection to online business hall.
Step 29: online business hall presents ticket to the client.
According to above-mentioned step 20-29, the expense that the user just can produce by the business that the inquiry of online business hall is used oneself, and in query script, the business that online business hall presents to the user all is that the user uses, and the user just can confirm oneself to use which business in inquiry.
If the user inquires about the expense of the business generation of oneself using by the mode of dialing service number in addition, then the relevant device of network side is according to user totem information, from the ticket storage server, obtain the type of service that the user uses, the title that these are professional conveys to the user by the mode of voice, the user again according to this voice selecting type of service to obtain the cost information of selected business.
According to said method, the device in the embodiment of the invention as shown in Figure 3, the inquiry into expenses service unit 30 among Fig. 3 is used to realize fee query function, this expense is that the user uses the professional expense that produces.Inquiry into expenses service unit 30 comprises acquisition module 31, statistical module 32, memory module 33, first receiver module 34, first output module 35, second receiver module 36 and second output module 37.
Acquisition module 31 is used for obtaining user's ticket original document from communication system.Statistical module 32 is used for user's ticket original document of obtaining according to acquisition module 31, adds up the class of business that each user uses respectively and adds up each professional expense that each user uses.Memory module 33 is used to store the statistical information of statistical module 32.After the user sends the inquiry into expenses request, the user ID that first receiver module 34 is used to receive user's inquiry into expenses request and therefrom obtains the active user.First output module 35 is used for the user ID obtained according to first receiver module 34, searches to obtain the class of business that the active user uses and export to the user then in the statistical information that memory module 33 is preserved.Second receiver module 36 is used for receiving the class of business that the user selects from the class of business of first output module, 35 outputs.Second output module 37 is used for the business according to user's selection, and the expense of searching the selected business that obtains the active user in the statistical information that memory module 33 is preserved sends to the user then.
A kind of structure of statistical module 32 is to comprise format conversion submodule and statistics submodule, and wherein, the format conversion submodule is used for user's ticket original document is converted to the file of the form of setting; The statistics submodule is used for obtaining the class of business of each user's use and each professional expense that each user uses from the file of the form of described setting.A kind of structure of statistics submodule is to comprise memory cell, wholesale price unit and accumulated unit.Memory cell is used to store the time period information of setting.The wholesale price unit is used at each user, obtains the expense that this user produces in all business in time period of each setting from the file of the form of described setting.Accumulated unit is used at each user, writes down that this user produces the expense of non-vanishing class of business of expense and corresponding generation in time period of each setting.
First receiver module 34 can also be used to receive the inquiry into expenses request that comprises time period information, and a kind of structure of such first output module 35 is to comprise that first searches the submodule and first output sub-module.First searches submodule is used for the user ID obtained according to first receiver module, searches the class of business that the active user uses in the time period that comprises in the inquiry into expenses request the user in the statistical information that memory module is preserved.First output sub-module is used to export first and searches submodule and search the class of business that obtains.And a kind of structure of second output module 37 is to comprise that second searches the submodule and second output sub-module.Second searches the expense of active user's selected business in the time period that submodule is used for comprising in the statistical information that memory module is preserved is searched inquiry into expenses request the user.Second output sub-module is used to export first and searches submodule and search the expense that obtains.And first output sub-module can also be used for presenting class of business by internet page towards the user; Second output sub-module also can be used for presenting expense by internet page towards the user.
According to technical scheme of the present invention, class of business to the actual use of user is added up, and added up the expense of business of each use of user, therefore when the user inquiring expense, the class of business that presents to the user all is the class of business that this user is using, which business the user can directly confirm oneself to have used like this, makes one's options from these classs of business then, thereby determines the inquiry into expenses project that oneself needs easily.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (12)
1. a method that realizes fee query function is characterized in that, comprises the steps:
According to the user's ticket original document that from communication system, obtains, add up the class of business of each user's use respectively and add up each professional expense that each user uses, and statistical information is preserved corresponding to each user's user ID;
From active user's inquiry into expenses request, obtain active user's user ID, in the statistical information of preserving, search the class of business that obtains active user's use according to this user ID and export to the user then;
According to the business that the active user selects from the class of business of output, the expense of searching active user's selected business in statistical information sends to the user then.
2. method according to claim 1 is characterized in that described identification information comprises mobile subscriber number MDN.
3. method according to claim 1 is characterized in that, described add up the class of business that each user uses respectively and add up each professional expense that each user uses comprise step:
User's ticket original document is converted to the file of the form of setting;
From the file of the form of described setting, obtain each professional expense that class of business that each user uses and each user use.
4. method according to claim 3 is characterized in that, obtains each professional expense that class of business that each user uses and each user use the file of described form from described setting and comprises the steps:
At each user, from the file of the form of described setting, obtain the expense that this user produces in all business in time period of each setting;
At each user, write down that this user produces the expense of non-vanishing class of business of expense and corresponding generation in time period of each setting.
5. method according to claim 4 is characterized in that, comprises the information of time period in described active user's the inquiry into expenses request;
The class of business that then described active user uses comprises the class of business of using in the time period that the active user comprises in the inquiry into expenses request;
And the expense of described active user's selected business comprises the expense in the time period that active user's selected business comprises in the inquiry into expenses request.
6. method according to claim 1 is characterized in that described output comprises by the interface, the Internet and presenting.
7. a device of realizing fee query function is characterized in that, comprising:
Acquisition module is used for obtaining user's ticket original document from communication system;
Statistical module is used for user's ticket original document of obtaining according to acquisition module, adds up the class of business that each user uses respectively and adds up each professional expense that each user uses;
Memory module, the statistical information that is used to store statistical module;
First receiver module, the user ID that is used to receive user's inquiry into expenses request and therefrom obtains the active user;
First output module is used for the user ID obtained according to first receiver module, searches to obtain the class of business that the active user uses and export then in the statistical information that memory module is preserved;
Second receiver module is used for receiving the class of business that the user selects from the class of business of first output module output;
Second output module is used for the business according to user's selection, and the expense of searching the selected business that obtains the active user in the statistical information that memory module is preserved sends to the user then.
8. device according to claim 7 is characterized in that, described statistical module comprises:
The format conversion submodule is used for user's ticket original document is converted to the file of the form of setting;
The statistics submodule is used for obtaining each professional expense that class of business that each user uses and each user use from the file of the form of described setting.
9. device according to claim 8 is characterized in that, described statistics submodule comprises:
Memory cell is used to store the time period information of setting;
The wholesale price unit is used at each user, obtains the expense that this user produces in all business in time period of each setting from the file of the form of described setting;
Accumulated unit is used at each user, writes down that this user produces the expense of non-vanishing class of business of expense and corresponding generation in time period of each setting.
10. device according to claim 9 is characterized in that, described first receiver module is further used for receiving the inquiry into expenses request that comprises time period information;
Described first output module comprises:
First searches submodule, is used for the user ID obtained according to first receiver module, searches the class of business that the active user uses in the time period that comprises in the inquiry into expenses request the user in the statistical information that memory module is preserved;
First output sub-module is used to export first and searches submodule and search the class of business that obtains.
11. device according to claim 10 is characterized in that, described second output module comprises:
Second searches submodule, the expense of active user's selected business in the time period that is used in the statistical information that memory module is preserved is searched inquiry into expenses request the user, comprising,
Second output sub-module is used to export first and searches submodule and search the expense that obtains.
12. device according to claim 11 is characterized in that, described first output sub-module is further used for presenting class of business by internet page towards the user;
Described second output sub-module is further used for presenting expense by internet page towards the user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810240099A CN101754331A (en) | 2008-12-17 | 2008-12-17 | Method and device for realizing fee query function |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810240099A CN101754331A (en) | 2008-12-17 | 2008-12-17 | Method and device for realizing fee query function |
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| CN101754331A true CN101754331A (en) | 2010-06-23 |
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| CN200810240099A Pending CN101754331A (en) | 2008-12-17 | 2008-12-17 | Method and device for realizing fee query function |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104105112A (en) * | 2013-04-02 | 2014-10-15 | 中兴通讯股份有限公司 | Phone bill processing method, device and system |
| CN108564375A (en) * | 2017-11-01 | 2018-09-21 | 福建博思软件股份有限公司 | A kind of self-help service method and system |
| CN113157751A (en) * | 2020-01-07 | 2021-07-23 | 中国移动通信集团安徽有限公司 | Method and device for generating detailed list and computing equipment |
-
2008
- 2008-12-17 CN CN200810240099A patent/CN101754331A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104105112A (en) * | 2013-04-02 | 2014-10-15 | 中兴通讯股份有限公司 | Phone bill processing method, device and system |
| CN108564375A (en) * | 2017-11-01 | 2018-09-21 | 福建博思软件股份有限公司 | A kind of self-help service method and system |
| CN113157751A (en) * | 2020-01-07 | 2021-07-23 | 中国移动通信集团安徽有限公司 | Method and device for generating detailed list and computing equipment |
| CN113157751B (en) * | 2020-01-07 | 2024-04-23 | 中国移动通信集团安徽有限公司 | Method and device for generating detailed list and computing equipment |
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Application publication date: 20100623 |