CN101739744A - Electronic queuing machine system for setting temporary queuing zone and implementing method thereof - Google Patents
Electronic queuing machine system for setting temporary queuing zone and implementing method thereof Download PDFInfo
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- CN101739744A CN101739744A CN200810203362A CN200810203362A CN101739744A CN 101739744 A CN101739744 A CN 101739744A CN 200810203362 A CN200810203362 A CN 200810203362A CN 200810203362 A CN200810203362 A CN 200810203362A CN 101739744 A CN101739744 A CN 101739744A
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Abstract
The invention discloses an electronic queuing machine system for setting temporary queuing zones and an implementing method thereof. The system does not call falling-behind people who take the number so as to avoid time waste as well as shorten time for waiting a customer to arrive after a shop assistant calls. The system divides a business hall into three functional zones for customers, wherein the first zone is a waiting zone, the second zone is a temporary queuing zone, and the third zone is a business transaction zone. The implementing method comprises the following workflow: after the system is started, a customer takes a number to enter the waiting zone and then enters the temporary queuing zone according to the system calling prompt; the entry of the temporary queuing zone is provided with a number scanning and distinguishing device; when a customer enters, number paper is firstly scanned to ensure that the system confirms that the customer does not fall behind and the system calls the customer number; finally, the system calls the number from the temporary queuing zone in sequence to transact business and simultaneously calls a new number to supplement the temporary queuing zone; if people in the temporary queuing zone fall behind, the system skips to directly call the customer of the next number to transact business.
Description
Affiliated technical field
The present invention relates to the electronic queuing machine field, especially be provided with the queuing machine system and the method thereof of temporary queuing zone.
Background technology
At present, known electronic queuing machine system be client after the queue machine number of getting, earlier in waiting area waiting system call number, when calling out your number, go to corresponding business window transacting business again.Present electronic queuing machine system is relatively manually lined up, and efficient is not high, traces it to its cause to mainly contain 2 points: the present electronic queuing machine system of the first can not be predicted the personnel's number of falling behind in advance, can repeated call lose time; In addition client from the waiting area directly to the business handling offset from different in size, the salesman that causes easily of distance increases waiting time.Artificial long-time queuing causes client's physical fatigue easily, problem such as also jump the queue easily.
Summary of the invention
For the not high problem of efficient that overcomes present electronic queuing machine system, the invention provides a kind of queuing strategy, combine the advantage of artificial queuing, be provided with temporary queuing zone, and make system can judge the temporary queuing zone personnel's number of falling behind in advance, directly skip the personnel that fall behind during system calling number transacting business, reduced unnecessary time waste; Temporary queuing zone reduces the salesman and wait the time that client arrives after calling near the business handling district.
The technical solution adopted for the present invention to solve the technical problems is: the business hall is provided with three functional areas, the firstth, waiting area after the number of getting for client; The secondth, be about to the temporary queuing zone of transacting business, the temporary queuing zone number can be set arbitrarily; The 3rd is the professional district that handles.Workflow is: after the system start-up, enter the waiting area after client's number of getting earlier, the queuing system call number enters temporary queuing zone; Temporary queuing zone inlet has number scanning recognition device, when client enters temporary queuing zone the number paper of getting is scanned, this client of system validation is not fallen behind and is client's number of system calling.System can be earlier from temporary queuing zone sequence call number transacting business according to number, number that simultaneously can calling wait district client adds to temporary queuing zone; If temporary queuing zone the first client fall behind, then system can skip the number of directly calling its next bit client and remove transacting business, and calls out new digit and supply the temporary queuing zone number; If the temporary queuing zone postmedian has the client of falling behind, then system can temporarily keep its queuing qualification, this client's that falls behind of repeated call number goes queuing when calling out Deng next time, if this number still is not scanned and obtains system validation when taking turns to client's transacting business of this number, then system can judge that the client of this number falls behind; Client all falls behind as temporary queuing zone, and then system can directly call out along objective transacting business and call out follow-up number client and go queuing from the Accreditation Waiting Area.
Description of drawings
The present invention is further described below in conjunction with accompanying drawing.
Fig. 1 is a system unit calcspar of the present invention.
The client that Fig. 2 sets when being native system work is at the functional areas of business hall synoptic diagram.
Embodiment
In Fig. 1, system is by control module, display unit, and input block, print unit, calling unit, the number recognition unit is formed.Input block, print unit, calling unit, display unit realize that respectively input wants number, print number, call out and Presentation Function, and be prior art.The number recognition unit is finished identification to client's number by the number scanister, judges this number state for controller unit.Control module is the maincenter of total system, is responsible for gathering and handling of each unit information.
In Fig. 2, be client's functional areas synoptic diagram in the business hall, the 1st, client waiting area, the 2nd, temporary queuing zone, the 3rd, business handling district, the 4th, number scanning recognizing site, the 5th, business window.Workflow be after client's number of getting to the waiting area, point out temporary queuing zone according to system calling then, point out the business handling district according to system calling at last.The temporary queuing zone number can be set arbitrarily, is three people if set the temporary queuing zone position, current operation handle last item sign indicating number of district be (n) number client at transacting business, then (n+1) (n+2) (n+3) number client at temporary queuing zone; (n+4) and thereafter the number client is in the waiting area; After (n) number client had handled business, then system's direct calling (n+1) number client removed transacting business, called out (n+4) number client simultaneously to temporary queuing zone; If (n+1) number client is the state of falling behind, then system can directly call (n+2) number client and remove transacting business, call out simultaneously (n+4) and (n+5) number client remove temporary queuing zone; (n) if number client when transacting business (n+2) client fall behind, then system calling (n+1) transacting business can be called out (n+2) simultaneously once more and (n+4) one play temporary queuing zone.If (n+1) (n+2) (n+3) the number client all fall behind, then system direct calling (n+4) go to the business handling district and call out (n+5) (n+6) (n+7) number client to temporary queuing zone.
The invention has the beneficial effects as follows the advantage that combines artificial queuing and electronic queuing machine, be provided with temporary queuing zone, solved the not high problem of electric queuing engine efficiency and can not bring the tired and irritated of health to client, client can not taken place not according to the order problem such as jump the queue yet.
Claims (7)
1. an electronic queuing machine system and implementation method thereof that is provided with temporary queuing zone.It is characterized in that: between client waiting area and business handling district, be provided with temporary queuing zone, the temporary queuing zone inlet has number scanning recognition device, link to each other with system control unit, system can skip the personnel that fall behind that do not enter temporary queuing zone, saves the waiting time of calling out the personnel that fall behind.
2. temporary queuing zone according to claim 1, it is characterized in that: the temporary queuing zone inlet has number scanning recognition device, when client enters temporary queuing zone the number paper of getting is scanned, have only by the number of system calling to temporary queuing zone just can be identified, the identification success or not all should be able to be given client's prompting message and corresponding demonstration is arranged.System thinks that then holding this number client does not fall behind, and next can call out the business handling district after discerning successfully.
3. electronic queuing machine system according to claim 1 is characterized in that: the temporary queuing zone number can be set arbitrarily according to the actual requirements; Temporary queuing zone waits time that client arrive to reduce after the salesman calls out near the business handling district.
4. electronic queuing machine system according to claim 1 is characterized in that: system at first from temporary queuing zone according to number the sequence call client go to the business handling district, calling wait district client number adds to temporary queuing zone in order simultaneously.
5. electronic queuing machine system according to claim 1, it is characterized in that: after system judges that the first client of temporary queuing zone falls behind, can skip client's direct calling number thereafter of this number, simultaneity factor can be called out the number of the required number of polishing temporary queuing zone in order.
6. electronic queuing machine system according to claim 1, it is characterized in that: the position has client to fall behind after system judges in the temporary queuing zone, can temporary transient keep its queuing qualification, and the client of this number of automatic repeat calling lines up and display reminding is arranged to temporary queuing zone.If still do not arrive temporary queuing zone when taking turns to client's transacting business of this number, then system can judge that this number client falls behind.
7. electronic queuing machine system according to claim 1, it is characterized in that: judge temporary queuing zone position client when system and all fall behind, can be directly from the waiting area called customer to business handling district transacting business, call out its follow-up number client simultaneously to the temporary queuing zone queuing.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810203362A CN101739744A (en) | 2008-11-25 | 2008-11-25 | Electronic queuing machine system for setting temporary queuing zone and implementing method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810203362A CN101739744A (en) | 2008-11-25 | 2008-11-25 | Electronic queuing machine system for setting temporary queuing zone and implementing method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101739744A true CN101739744A (en) | 2010-06-16 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200810203362A Pending CN101739744A (en) | 2008-11-25 | 2008-11-25 | Electronic queuing machine system for setting temporary queuing zone and implementing method thereof |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106952382A (en) * | 2017-03-01 | 2017-07-14 | 武汉力龙信息科技股份有限公司 | A kind of number takes rear user's supplement queuing strategy and system |
| CN107248209A (en) * | 2017-05-23 | 2017-10-13 | 大连科技学院 | A kind of user oriented queuing system and its control method |
| CN109903448A (en) * | 2019-01-10 | 2019-06-18 | 安徽天帆智能科技有限责任公司 | One kind being used for the number of taking queuing system |
| CN113570092A (en) * | 2021-06-24 | 2021-10-29 | 招商局国际科技有限公司 | Gate control method, device, equipment and computer readable storage medium |
-
2008
- 2008-11-25 CN CN200810203362A patent/CN101739744A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106952382A (en) * | 2017-03-01 | 2017-07-14 | 武汉力龙信息科技股份有限公司 | A kind of number takes rear user's supplement queuing strategy and system |
| CN107248209A (en) * | 2017-05-23 | 2017-10-13 | 大连科技学院 | A kind of user oriented queuing system and its control method |
| CN109903448A (en) * | 2019-01-10 | 2019-06-18 | 安徽天帆智能科技有限责任公司 | One kind being used for the number of taking queuing system |
| CN113570092A (en) * | 2021-06-24 | 2021-10-29 | 招商局国际科技有限公司 | Gate control method, device, equipment and computer readable storage medium |
| CN113570092B (en) * | 2021-06-24 | 2023-09-08 | 招商局国际科技有限公司 | Gate control method, device, equipment and computer readable storage medium |
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Open date: 20100616 |