CN114897428A

CN114897428A - Order processing method and device, electronic equipment and storage medium

Info

Publication number: CN114897428A
Application number: CN202210638615.1A
Authority: CN
Inventors: 苏小林; 陈厚鑫
Original assignee: Nanjing Leading Technology Co Ltd
Current assignee: Nanjing Leading Technology Co Ltd
Priority date: 2022-06-07
Filing date: 2022-06-07
Publication date: 2022-08-12

Abstract

The application discloses an order processing method, an order processing device, electronic equipment and a storage medium, which belong to the technical field of Internet, and the method comprises the following steps: the method comprises the steps of obtaining order splicing conversion data of a first order in the process of dispatching the first order, sending a first indication for displaying an order splicing conversion inlet to an order placing end of the first order when the first order meets order splicing conversion conditions based on the order splicing conversion data, responding to the order splicing conversion request to convert the first order into an order splicing if an order placing end receives an order splicing conversion request sent by the order placing end through the order splicing conversion inlet, wherein the first order is not an order splicing, and the order splicing conversion data comprise any one or combination of user operation data of the order placing end of the first order, order data of the first order, the number of orders around the first order and the current number of dispatching ends. Therefore, the user at the lower end can be guided to convert the first order into the order, so that the user at the lower end can still enjoy order splicing service in the dispatching process, and the order splicing success rate and the transport capacity release speed are favorably improved.

Description

Order processing method and device, electronic equipment and storage medium

Technical Field

The present application relates to the field of internet technologies, and in particular, to an order processing method and apparatus, an electronic device, and a storage medium.

Background

The current network orders such as network car booking orders, take-out orders and the like generally have order sharing requirements. Taking the network car booking order as an example, in the related art, after receiving a car booking request of a passenger, if the passenger selects a car pooling service, the server of the network car booking carries out car pooling at the starting point of the passenger, and when the car pooling is not successful at the starting point, the passenger cannot enjoy the car pooling service again, so that the car pooling success rate is reduced to a certain extent, and the release speed of the network car booking is reduced. Similar problems exist with other network orders.

Therefore, the problems of low splicing success rate and low transport capacity release speed exist in the prior art.

Disclosure of Invention

The embodiment of the application provides an order processing method and device, electronic equipment and a storage medium, and aims to solve the problems of low order splicing success rate and low transport capacity release speed in the prior art.

In a first aspect, an embodiment of the present application provides an order processing method, including:

acquiring order splicing conversion data in the process of dispatching a first order, wherein the first order is not an order splicing, and the order splicing conversion data comprises any one or combination of user operation data of an order placing end of the first order, order data of the first order, the number of orders around the first order and the current quantity of dispatching ends;

determining whether the first order meets order conversion conditions based on the order conversion data;

when the first order meets the order splicing conversion condition, sending a first indication for displaying an order splicing conversion inlet to the lower end;

and if an order splicing conversion request sent by the lower end through the order splicing conversion inlet is received, responding to the order splicing conversion request to convert the first order into an order splicing.

In some embodiments, determining whether the first order satisfies a stitchbonding condition based on the stitchbonding transformation data comprises:

scoring the lower single end in the spelling single direction based on the user operation data to obtain a spelling single direction score;

scoring the order splicing probability of the lower end based on the order data to obtain an order splicing probability score;

scoring the order popularity based on the number of orders around the first order to obtain an order popularity score;

scoring the sending capacity based on the number of sending ends to obtain a sending capacity score;

determining whether the first order meets the order conversion condition based on the order combining direction score, the order combining probability score, the order popularity score and the dispatch capacity score.

In some embodiments, determining whether the first order satisfies the order conversion condition based on the order intent score, the order probability score, the order popularity score, and the dispatch capacity score comprises:

if the order conversion data comprises one type of order conversion data, when the score corresponding to the order conversion data is larger than the score threshold corresponding to the order conversion data, determining that the first order meets the order conversion condition;

and if the order conversion data comprises at least two kinds of order conversion data, carrying out weighted average on scores corresponding to the at least two kinds of order conversion data, and determining that the first order meets the order conversion condition when the weighted average score is larger than a score threshold corresponding to the at least two kinds of order conversion data.

In some embodiments, when the first order meets the order combining conversion condition, the method further comprises:

and sending a second indication that the first order meets the order splicing conversion condition to a sending end of the first order, and prompting whether the user at the order placing end converts the first order into an order splicing manner or not by voice when the sending end determines that the user at the order placing end does not pay attention to the order placing end based on the obtained image.

In some embodiments, responding to the order conversion request to convert the first order to an order comprises:

selecting a second order meeting the order splicing condition with the first order from unpopulated orders;

performing path analysis based on the current positions of the first order and the second order to obtain an order splicing position;

and respectively sending the assembly unit to the dispatching terminals of the first order and the second order so as to convert the first order into an assembly order at the assembly unit.

In some embodiments, further comprising:

selecting a target delivery end from the delivery ends of the first order and the second order;

and sending an order-splicing and sending instruction to the target sending end, and sending the identification information of the target sending end to the order placing ends of the first order and the second order.

In a second aspect, an embodiment of the present application provides an order processing method, including:

after a placing end requests a server to send a first order, receiving a first indication which is sent by the server and shows an order splicing conversion inlet, wherein the first order is not an order splicing, the first indication is sent by the server after the first order is determined to meet order splicing conversion conditions based on order splicing conversion data, and the order splicing conversion data comprises any one or combination of user operation data of the placing end, order data of the first order, the number of orders around the first order and the number of current sending ends;

displaying a spelling conversion entry based on the first indication;

and responding to the triggering operation of the order combining conversion inlet, and sending an order combining conversion request to the server to convert the first order into an order combining.

In a third aspect, an embodiment of the present application provides an order processing apparatus, including:

the system comprises an acquisition module, a sending module and a processing module, wherein the acquisition module is used for acquiring order splicing conversion data in the process of sending a first order, the first order is not an order splicing, and the order splicing conversion data comprises any one or combination of user operation data of an order placing end of the first order, order data of the first order, the number of orders around the first order and the current number of sending ends;

the determining module is used for determining whether the first order meets order splicing conversion conditions or not based on the order splicing conversion data;

the sending module is used for sending a first indication for displaying the order splicing conversion inlet to the lower single end when the first order meets the order splicing conversion condition;

and the order splicing module is used for responding to the order splicing conversion request to convert the first order into an order splicing if receiving the order splicing conversion request sent by the lower end through the order splicing conversion inlet.

In some embodiments, the determining module is specifically configured to:

scoring the spelling single direction of the lower single end based on the user operation data to obtain a spelling single direction score;

In some embodiments, the determining module is specifically configured to:

In some embodiments, the sending module is further configured to:

and when the first order meets the order splicing conversion condition, sending a second indication that the first order meets the order splicing conversion condition to a sending end of the first order, and when the sending end determines that the user at the order placing end does not pay attention to the order placing end based on the obtained image, reminding the user at the order placing end whether to convert the first order into an order by voice.

In some embodiments, the singulation module is specifically configured to:

In some embodiments, further comprising:

the selection module is used for selecting a target delivery end from the delivery ends of the first order and the second order;

the sending module is further configured to send an order-splicing and sending instruction to the target sending end, and send identification information of the target sending end to the ordering end of the first order and the ordering end of the second order.

In a fourth aspect, an embodiment of the present application provides an order processing apparatus, including:

the receiving module is used for receiving a first indication which is sent by a server and used for displaying a splicing conversion inlet after the server requests to send a first order, wherein the first order is not a spliced order, the first indication is sent by the server after the server determines that the first order meets a splicing conversion condition based on splicing conversion data, and the splicing conversion data comprises any one or combination of order-placing user operation data, order data of the first order, the number of orders around the first order and the current number of sending terminals;

the display module is used for displaying the order-sharing conversion inlet based on the first indication;

and the sending module is used for responding to the triggering operation of the order-combining conversion inlet and sending an order-combining conversion request to the server so as to convert the first order into an order-combining.

In a fifth aspect, an embodiment of the present application provides an electronic device, including: at least one processor, and a memory communicatively coupled to the at least one processor, wherein:

the memory stores a computer program executable by the at least one processor to enable the at least one processor to perform the above-described order processing method.

In a sixth aspect, an embodiment of the present application provides a storage medium, where when a computer program in the storage medium is executed by a processor of an electronic device, the electronic device is capable of executing the order processing method.

In the embodiment of the application, in the process of dispatching a first order, the order splicing conversion data of the first order are obtained, when the first order meets the order splicing conversion condition is determined based on the order splicing conversion data, a first indication for displaying an order splicing conversion inlet is sent to an order placing end of the first order, if an order placing end receives an order splicing conversion request sent by the order placing end through the order splicing conversion inlet, the order splicing conversion request is responded to convert the first order into an order splicing, wherein the first order is not an order splicing, and the order splicing conversion data comprise any one or combination of order placing end user operation data of the first order, order data of the first order, the number of orders around the first order and the current number of dispatching ends. Therefore, in the process of dispatching the first order which is not the order assembly, the user at the lower end can be guided to convert the first order into the order assembly, so that the user at the lower end can still enjoy the order assembly service in the dispatching process, and the method is favorable for greatly improving the order assembly success rate and the transport capacity release speed and improving the user experience.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:

fig. 1 is a schematic view of an application scenario of an order processing method according to an embodiment of the present application;

fig. 2 is an interaction flowchart of an order processing method according to an embodiment of the present application;

fig. 3 is a flowchart illustrating a process of determining whether a first order satisfies an order splicing conversion condition according to an embodiment of the present application;

FIG. 4 is a flowchart illustrating a process of converting a first order into an order assembly according to an embodiment of the present disclosure;

FIG. 5 is a schematic diagram of an order processing process according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present application;

fig. 7 is a schematic structural diagram of another order processing apparatus according to an embodiment of the present application;

fig. 8 is a schematic hardware structure diagram of an electronic device for implementing an order processing method according to an embodiment of the present application.

Detailed Description

In order to solve the problems of low order-forming power and low transportation capacity release speed in the prior art, the embodiment of the application provides an order processing method and device, electronic equipment and a storage medium.

The preferred embodiments of the present application will be described below with reference to the accompanying drawings of the specification, it should be understood that the preferred embodiments described herein are merely for illustrating and explaining the present application, and are not intended to limit the present application, and that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.

The order processing method provided by the embodiment of the application can be applied to a manual driving network car booking scene and can also be applied to an unmanned driving network car booking scene, in any network car booking scene, the lower end is the passenger end, the dispatching end is the network car booking, the network car booking is manually controlled in the manual driving network car booking scene, and the network car booking is not manually controlled in the unmanned driving network car booking scene.

Taking a manual driving network taxi appointment scene as an example, fig. 1 is an application scene diagram of an order processing method provided by the embodiment of the application, and the application scene diagram includes a lower single end, a server and a network taxi appointment, wherein the lower single end is connected with the server through a wired network or a wireless network, and a dispatching end is also connected with the server through a wired network or a wireless network.

The order issuing end, such as a mobile phone, an Ipad, a computer, etc., can send a riding request to the server, wherein the order issuing request includes order information, such as a starting point, a destination, etc.

The server can generate a car booking order based on order information in the order placing request after receiving the taking request sent by any one terminal, select the network car booking, send a booking instruction to the selected network car booking, wherein the booking instruction comprises booking information such as a starting point, a destination, a passenger contact way and the like, and send identification information of the network car booking such as a license plate number, a color and the like to the lower terminal.

And the network appointment vehicle executes the processes of taking over, delivering and sharing orders and the like based on the order dispatching information in the order dispatching instruction after receiving the order dispatching instruction sent by the server.

It should be noted that, in the case of no conflict, the order processing method according to the embodiment of the present application may also be applied to other scenarios, such as takeaway, arrival of goods at home, and the like.

After introducing the application scenario of the embodiment of the present application, the order processing method proposed by the present application is described below with specific embodiments.

Fig. 2 is an interaction flowchart of an order processing method according to an embodiment of the present application, including the following steps.

In step 21, the server obtains the order splitting conversion data of the first order in the process of dispatching the first order, wherein the first order is not the order splitting.

In some embodiments, the order conversion data includes any one or combination of user operational data for the order placed for the first order, order data for the first order, number of orders surrounding the first order, current number of dispatchers.

The user operation data of the order issuing end of the first order is used for clicking expense details, clicking a coupon, clicking a wallet, clicking a gift card, clicking a money saving center, checking whether to check the order (the order issuing page generally has an order-checking option, if the user wants to check the order, the user can check the order-checking option when issuing the order, but the user checks the order-checking option only allows the server to check the order and does not represent that the order-checking is successful), and the like; order data of the first order, such as order mileage, order duration, order amount and the like; the order quantity around the first order, such as the order quantity of the order pieced together around the first order and the order quantity not pieced together; the current number of dispatching ends is, for example, the number of dispatching ends of the current order and the number of dispatching ends which are not the order.

In step 22, the server determines whether the first order satisfies the order conversion condition based on the order conversion data.

In specific implementation, the server may determine whether the first order satisfies the order splitting conversion condition according to the process shown in fig. 3, including the following steps.

In step 221, the spelling single direction of the lower single end is scored based on the user operation data of the lower single end, so as to obtain a spelling single direction score.

The following single-ended user operation data include, for example, user click expense details, a click coupon, a click wallet, a click gift card, a click saving center, and whether to check the matching list during order placement, the matching direction of the next single end may be scored according to a rule that 10 points are respectively obtained when the user click expense details, the click coupon, the click wallet, the click gift card, the click saving center, and the check matching list during order placement, so as to obtain a matching direction score.

In step 222, the order splicing probability of the order placement is scored based on the order data of the first order, resulting in an order splicing probability score.

Taking the order data of the first order as an example, including the order mileage, the order duration and the order amount, the order combining probability of the next order can be scored according to the rule that the order mileage, the order duration and the order amount are positively correlated with the order combining probability, so as to obtain the order combining probability score.

In step 223, the order popularity is scored based on the number of orders surrounding the first order, resulting in an order popularity score.

Taking the example that the number of orders around the first order includes the number of orders pieced together around the first order and the number of orders not pieced together, the order popularity can be scored according to the rule that the number of orders pieced together and the number of orders not pieced together are positively correlated with the order popularity to obtain the order popularity score.

In step 224, the dispatch capacity is scored based on the current number of dispatch terminals, resulting in a dispatch capacity score.

Taking the current number of sending ends including the number of sending ends of the current order and the number of sending ends which are not the order as an example, the sending capacity can be scored according to the rule that the number of sending ends of the order and the number of sending ends which are not the order are positively correlated with the sending capacity (namely, the more the number of the current sending ends, the stronger the sending capacity), so as to obtain the sending capacity score.

In step 225, it is determined whether the first order satisfies the order conversion condition based on the order tie score, the order tie probability score, the order hotness score, and the serving ability score.

In some embodiments, including a sort order conversion data, it may be determined that the first order satisfies the sort order conversion condition when a score corresponding to the sort order conversion data is greater than a score threshold corresponding to the sort order conversion data.

For example, the order conversion data only includes the user operation data of the lower end, and it may be determined that the first order satisfies the order conversion condition when the order score is higher than the order score threshold; for example, the order splicing conversion data only includes order data of the first order, and it can be determined that the first order meets the order splicing conversion condition when the order splicing probability score is higher than the order splicing probability score threshold; for example, if the order combination conversion data only includes the number of orders around the first order, it may be determined that the first order satisfies the order combination conversion condition when the order popularity score is higher than the order popularity score threshold; for example, if the order conversion data only includes the current number of dispatchers, it may be determined that the first order satisfies the order conversion condition when the dispatch capacity score is higher than the dispatch capacity score threshold.

In some embodiments, at least two types of spelling order conversion data are included, scores corresponding to the at least two types of spelling order conversion data may be weighted and averaged, and when the weighted average score is greater than a score threshold corresponding to the at least two types of spelling order conversion data, it is determined that the spelling order conversion condition is satisfied.

For example, the order conversion data includes the user operation data of the order placing end, the order data of the first order, the number of orders around the first order, and the current number of dispatching ends, the order intention score, the order probability score, the order popularity score, and the dispatching ability score may be weighted and averaged, and when the weighted average score is higher than the score threshold corresponding to the four order conversion data, it is determined that the first order satisfies the order conversion condition.

When the order combining conversion data comprises any three of the user operation data of the order placing end, the order data of the first order, the order quantity around the first order and the current delivery end quantity, the scores corresponding to the any three order combining conversion data can be weighted and averaged, and when the weighted average score is higher than the score threshold value corresponding to the any three order combining conversion data, the first order is determined to meet the order combining conversion condition. Except that when the three types of spelling single conversion data are different, the corresponding score thresholds are different, and are not described in detail herein.

When the order combining conversion data comprises any two of the user operation data of the order placing end, the order data of the first order, the order quantity around the first order and the current delivery end quantity, the scores corresponding to the any two order combining conversion data can be weighted and averaged, and when the weighted average score is higher than the score threshold value corresponding to the any two order combining conversion data, the first order is determined to meet the order combining conversion condition. Except that when the two types of spelling single conversion data are different, the corresponding score thresholds are different, and are not described in detail herein.

In step 23, the server sends a first indication showing the order splitting conversion entry to the order placing end of the first order when the first order meets the order splitting conversion condition.

In step 24, the lower end is based on the first indication, showing the stitching switch entry.

In step 25, the lower end sends a order conversion request to the server through the order conversion entry.

In step 26, the server responds to the order conversion request to convert the first order to an order.

In a specific implementation, the server may convert the first order into the order according to the process shown in fig. 4, including the following steps.

In step 261, a second order that satisfies the order-filling condition with the first order is selected from the unpopulated orders.

The order which is not dispatched completely can be an order in the process of dispatching or an order waiting for dispatching; the number of the second orders may be one, two or more, and an upper limit of the number of the second orders may be set in consideration of a situation where insufficient capacity may occur when the number is excessive.

Generally, the conditions for singulating are as follows:

1) the overlapping length of the sheet feeding path is larger than the preset length,

2) the number of times of splicing is less than the preset number of times, the number of times of splicing refers to the number of times of combining one order with other orders,

3) the lower single end allows for singulation.

The order splicing condition 1) can avoid splicing orders of some orders with short overlapping length and can also avoid splicing orders of some orders which are about to reach a terminal, the order splicing condition 2) can avoid repeatedly executing order splicing on the same order, so that a user at the lower end cannot reach a destination in time, and the order splicing condition 3) can ensure that the order splicing is carried out after the user at the lower end clearly indicates the order splicing, and the order splicing is avoided for some users who do not want to splice the orders (such as reaching the destination in an urgent way).

In step 262, a path analysis is performed based on the current locations of the first order and the second order to obtain a position of the order combination.

First, a current location of the second order may be determined based on a dispatch status of the second order.

Specifically, if the delivery status of the second order is in delivery, the current location of the second order is the location to which the second order is currently delivered; if the dispatch status of the second order is waiting for dispatch, the current location of the second order is the starting point of the second order.

Secondly, at least one merging scheme is determined based on the current positions of the first order and the second order, and a plurality of candidate positions are selected from the merging schemes to form a candidate position set.

Then, candidate positions are culled from the candidate position set according to the following conditions:

condition 1: the time difference between the time when the dispatching ends of any two orders reach the candidate positions is larger than a first preset value;

condition 2: the total order delivery time length of each order after order combination is not less than the total order delivery time length of each order before order combination;

condition 3: and the time difference between the order sending time of any order after order combination and the order sending time of the order before order combination is not less than a second preset value.

The condition 1 can guarantee that the users who spell the order do not need to wait long when converging the spell order, the condition 2 can guarantee that the total operation time can be prolonged after the spell order, and the condition 3 can guarantee that the sending time of each order before and after the spell order is not greatly different.

And finally, selecting one candidate position from the candidate position set as a splicing unit position.

In addition, it should be noted that, if there is no candidate position in the candidate position set after the culling, it indicates that there is no suitable order splicing position, that is, the first order cannot be successfully converted into an order splicing.

In step 263, the unit-to-piece location is sent to the dispatch end of the first order and the second order, respectively, to convert the first order into a unit-to-piece at the unit-to-piece location.

Subsequently, the dispatching end of the first order and the dispatching end of the second order can be converged at the assembly unit, and the first order is converted into the assembly order.

In step 264, a target dispatch is selected from the dispatches of the first order and the second order.

For example, the target dispatch terminal is selected from the dispatch terminals of the first order and the second order according to the rules of highest order amount, strongest order sending desire of the dispatch terminal, first initiating order spelling and the like.

Here, the target dispatch site may be the dispatch site for the first order or any second order. That is, the user of the first order after the order assembly may or may not replace the dispatch terminal.

In step 265, the order-sharing delivery instruction is sent to the target delivery end, and the identification information of the target delivery end is sent to the order placing ends of the first order and the second order.

And subsequently, the target sending end sends the order.

In addition, when the first order meets the order splicing conversion condition, the server can also send a second indication that the first order meets the order splicing conversion condition to the sending end of the first order, so that when the sending end determines that the user at the lower end is not interested in placing the lower end based on the acquired image, the sending end can also remind the user at the lower end whether to convert the first order into an order, and if the user at the lower end wants to convert the first order into an order after hearing the voice prompt, the sending end can send an order splicing conversion request to the server through the order splicing conversion inlet so as to trigger the server to execute a subsequent process.

Referring to fig. 5, a scheme of the embodiment of the present application is described below by taking a manual driving network car booking scene as an example.

The passenger A sends an order placing request to the server through the order placing end A, and the order placing request comprises order placing information such as a starting point, a destination, the contact information of the passenger A and the like.

And after receiving a ordering request sent by the lower single end A, the server executes an dispatching flow. Specifically, a network appointment car providing the transfer service is selected, and an order receiving instruction is sent to the selected network appointment car, wherein the order receiving instruction comprises order receiving information such as a starting point, a destination, a contact address of the passenger A and the like.

After receiving the order receiving instruction, the network appointment vehicle goes to the starting point to receive the passenger A, and after receiving the passenger A, the server informs the passenger A that the travel of the lower end A starts.

The lower end A sends the passenger to start charging after knowing the start of the journey.

The server can analyze whether the order of the passenger A meets the order conversion condition or not based on the order conversion data in the process of delivering the passenger A, and if so, the server informs the lower terminal A to display the order conversion inlet.

Specifically, the server may determine whether the order conversion condition is satisfied based on big data analysis such as user operation data (click cost details, click coupon, click wallet, click gift card, click money-saving center), order data (order mileage, order duration, order amount), thermal analysis in the vicinity of the vehicle (number of orders pieced together, number of orders not pieced together), vehicle transport capacity analysis (number of vehicles pieced together, number of vehicles not pieced together), and the like.

The lower order A shows the order conversion entrance based on the indication of the server, for example, the passenger A is reminded to convert the order into the order in a notification column, a popup frame and the like so as to save the riding cost, the passenger A can select whether to convert the current order into the order through the order conversion entrance, after the passenger A clicks the order conversion entrance, the popup frame can be used for secondarily confirming whether to convert the current order into the order, and after the passenger A is confirmed to agree to convert the current order into the order, the server is informed.

In addition, the server can inform the network appointment car after determining that the order of the passenger A meets the order-sharing conversion condition, so that the network appointment car can judge whether the passenger A pays attention to the order-sharing terminal A or not based on the image collected by the camera in the car, and when determining that the passenger A pays attention to the order-sharing terminal A, the server can remind the passenger A through voice whether the current order is converted into the order-sharing.

And after knowing that the passenger A agrees to convert the current order into the sharing list, the server searches for sharing friends for the passenger A and informs the network appointment to switch the current page into a sharing page.

Suppose that in the process of delivering the passenger a, the passenger B sends an order placing request to the server through the order placing end B, and the passenger C sends an order placing request to the server through the order placing end C. Assuming that the orders of passenger B and passenger C and the order of passenger a satisfy the line sharing condition, the server may merge the orders of passenger B and passenger C into the order of passenger a, thereby converting the order of passenger a into a piecing order. Then, the server can inform the travel information of the net appointment passenger B and the passenger C, and can respectively send the identification information of the net appointment, such as license plate number, vehicle color and the like, to the lower terminal B and the lower terminal C, so that the passenger B and the passenger C can find the net appointment based on the identification information.

After the network appointment car receives the order information of the passenger B and the passenger C, new passengers can be added through voice broadcasting. Then, the passenger B and the passenger C are taken in and sent out, respectively. After arriving at the destination of the passenger B, the lower end B is informed, the order end B displays a travel end page, and the passenger B is requested to pay the travel cost. The process flow after arriving at the destination of passenger C and passenger a is similar and will not be described further herein.

In the above example, both the orders of passenger B and passenger C are in the waiting dispatch state, and actually, the orders of passenger B or passenger C may be in the dispatch state, and when the orders of passenger B or passenger C are in the dispatch state, passenger B and passenger C may be transferred to the net appointment of passenger a, and passenger a may be transferred to the net appointment of passenger B or passenger C.

In addition, it should be noted that different charging modes can be used for the route without carpooling and the route with carpooling, for example, the route without carpooling is charged by time, and the route with carpooling is charged by one port price. In addition, for the network car reservation which is not sent after car sharing, as the car owners provide passenger sources, certain economic compensation measures can be taken to ensure the economic benefits of the car owners.

In the embodiment of the application, in the process of dispatching the order which is not a split order, big data analysis can be carried out according to user operation data, order thermodynamic diagrams near the vehicle and vehicle movement diagram so as to determine whether the split order conversion condition is met, and the current passenger is guided to convert the order into the split order when the split order conversion condition is met, so that the platform resource can be fully dispatched, the resource utilization rate can be improved, the split order success probability can be improved, the passenger taxi taking cost can be reduced, and the vehicle owner income can be increased.

Based on the same technical concept, the embodiment of the present application further provides an order processing apparatus, and the principle of the order processing apparatus to solve the problem is similar to that of the order processing method, so the implementation of the order processing apparatus can refer to the implementation of the order processing method, and repeated details are not repeated.

Fig. 6 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present application, including an obtaining module 601, a determining module 602, a sending module 603, and an order splicing module 604.

An obtaining module 601, configured to obtain order splicing conversion data in a process of dispatching a first order, where the first order is not an order splicing, and the order splicing conversion data includes any one or a combination of user operation data of an order placing end of the first order, order data of the first order, an order quantity around the first order, and a current dispatching end quantity;

a determining module 602, configured to determine whether the first order meets an order conversion condition based on the order conversion data;

a sending module 603, configured to send, to the lower end, a first indication for displaying a stitching conversion entry when the first order meets the stitching conversion condition;

the order splicing module 604 is configured to respond to the order splicing conversion request to convert the first order into an order splicing if the order splicing conversion request sent by the lower end through the order splicing conversion inlet is received.

In some embodiments, the determining module 602 is specifically configured to:

In some embodiments, the sending module 603 is further configured to:

In some embodiments, the singulation module 604 is specifically configured to:

In some embodiments, further comprising:

a selecting module 605, configured to select a target dispatch end from the dispatch ends of the first order and the second order;

the sending module 603 is further configured to send an order-splicing and sending instruction to the target sending end, and send the identification information of the target sending end to the ordering end of the first order and the ordering end of the second order.

Fig. 7 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present disclosure, which includes a receiving module 701, a displaying module 702, and a sending module 703.

A receiving module 701, configured to receive, after a request to a server for dispatching a first order is made, a first indication that shows a stitching conversion entry and is sent by the server, where the first order is not a stitching order, the first indication is sent by the server after it is determined that the first order meets a stitching conversion condition based on stitching conversion data, and the stitching conversion data includes any one or a combination of order-placing user operation data, order data of the first order, an order quantity around the first order, and a current dispatching end quantity;

a presentation module 702, configured to present a spelling order conversion entry based on the first indication;

a sending module 703, configured to send, in response to a trigger operation on the order splitting conversion entry, an order splitting conversion request to the server, so as to convert the first order into an order splitting.

The division of the modules in the embodiments of the present application is schematic, and only one logic function division is provided, and in actual implementation, there may be another division manner, and in addition, each function module in each embodiment of the present application may be integrated in one processor, may also exist alone physically, or may also be integrated in one module by two or more modules. The coupling of the various modules to each other may be through interfaces that are typically electrical communication interfaces, but mechanical or other forms of interfaces are not excluded. Thus, modules described as separate components may or may not be physically separate, may be located in one place, or may be distributed in different locations on the same or different devices. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode.

After the order processing method and apparatus according to the exemplary embodiment of the present application are introduced, an electronic device according to another exemplary embodiment of the present application is introduced next.

An electronic device 130 implemented according to this embodiment of the present application is described below with reference to fig. 8. The electronic device 130 shown in fig. 8 is only an example, and should not bring any limitation to the functions and the application range of the embodiments of the present application.

As shown in fig. 8, the electronic device 130 is represented in the form of a general electronic device. The components of the electronic device 130 may include, but are not limited to: the at least one processor 131, the at least one memory 132, and a bus 133 that connects the various system components (including the memory 132 and the processor 131).

Bus 133 represents one or more of any of several types of bus structures, including a memory bus or memory controller, a peripheral bus, a processor, or a local bus using any of a variety of bus architectures.

The memory 132 may include readable media in the form of volatile memory, such as Random Access Memory (RAM)1321 and/or cache memory 1322, and may further include Read Only Memory (ROM) 1323.

Memory 132 may also include a program/utility 1325 having a set (at least one) of program modules 1324, such program modules 1324 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.

The electronic device 130 may also communicate with one or more external devices 134 (e.g., keyboard, pointing device, etc.), with one or more devices that enable a user to interact with the electronic device 130, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device 130 to communicate with one or more other electronic devices. Such communication may occur via input/output (I/O) interfaces 135. Also, the electronic device 130 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet) via the network adapter 136. As shown, network adapter 136 communicates with other modules for electronic device 130 over bus 133. It should be understood that although not shown in the figures, other hardware and/or software modules may be used in conjunction with electronic device 130, including but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.

In an exemplary embodiment, there is also provided a storage medium in which a computer program is stored, the computer program being executable by a processor of an electronic device to perform the above-mentioned order processing method. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

In an exemplary embodiment, the electronic device of the present application may include at least one processor, and a memory communicatively connected to the at least one processor, wherein the memory stores a computer program executable by the at least one processor, and the computer program, when executed by the at least one processor, may cause the at least one processor to perform the steps of any of the order processing methods provided by the embodiments of the present application.

In an exemplary embodiment, a computer program product is also provided, which, when executed by an electronic device, enables the electronic device to implement any of the exemplary methods provided herein.

Also, a computer program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable Disk, a hard Disk, a RAM, a ROM, an Erasable Programmable Read-Only Memory (EPROM), a flash Memory, an optical fiber, a Compact Disk Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

The program product for order processing in the embodiments of the present application may be a CD-ROM and include program code and may be run on a computing device. However, the program product of the present application is not limited thereto, and in this document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

A readable signal medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable signal medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.

Program code embodied on a readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, Radio Frequency (RF), etc., or any suitable combination of the foregoing.

Program code for carrying out operations of the present application may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In situations involving remote computing devices, the remote computing devices may be connected to the user computing device over any kind of Network, such as a Local Area Network (LAN) or Wide Area Network (WAN), or may be connected to external computing devices (e.g., over the internet using an internet service provider).

It should be noted that although several units or sub-units of the apparatus are mentioned in the above detailed description, such division is merely exemplary and not mandatory. Indeed, the features and functions of two or more units described above may be embodied in one unit, according to embodiments of the application. Conversely, the features and functions of one unit described above may be further divided into embodiments by a plurality of units.

Further, while the operations of the methods of the present application are depicted in the drawings in a particular order, this does not require or imply that these operations must be performed in this particular order, or that all of the illustrated operations must be performed, to achieve desirable results. Additionally or alternatively, certain steps may be omitted, multiple steps combined into one step execution, and/or one step broken down into multiple step executions.

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While the preferred embodiments of the present application have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all alterations and modifications as fall within the scope of the application.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present application without departing from the spirit and scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is intended to include such modifications and variations as well.

Claims

1. An order processing method, comprising:

2. The method of claim 1, wherein determining whether the first order satisfies a stitchbonding condition based on the stitchbonding data comprises:

3. The method of claim 2, wherein determining whether the first order satisfies the order conversion condition based on the order intent score, the order probability score, the order popularity score, and the dispatch capability score comprises:

4. The method of claim 1, wherein when the first order satisfies the order conversion condition, further comprising:

and sending a second indication that the first order meets the order splicing conversion condition to a sending end of the first order, and prompting whether the user at the order placing end converts the first order into an order splicing by voice when the sending end determines that the user at the order placing end does not pay attention to the order placing end based on the acquired image.

5. The method of any of claims 1 to 4, wherein responding to the order conversion request to convert the first order to an order comprises:

6. The method of claim 5, further comprising:

7. An order processing method, comprising:

displaying a spelling conversion entry based on the first indication;

8. An order processing apparatus, comprising:

9. An electronic device, comprising: at least one processor, and a memory communicatively coupled to the at least one processor, wherein:

the memory stores a computer program executable by the at least one processor to enable the at least one processor to perform the method of any one of claims 1-7.

10. A storage medium, characterized in that, when the computer program in the storage medium is executed by a processor of an electronic device, the electronic device is capable of performing the method according to any one of claims 1-7.