CN101472219A - Device and method for implementing shortcut self-help voice service through mobile phone - Google Patents
Device and method for implementing shortcut self-help voice service through mobile phone Download PDFInfo
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- CN101472219A CN101472219A CNA2007101729822A CN200710172982A CN101472219A CN 101472219 A CN101472219 A CN 101472219A CN A2007101729822 A CNA2007101729822 A CN A2007101729822A CN 200710172982 A CN200710172982 A CN 200710172982A CN 101472219 A CN101472219 A CN 101472219A
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Abstract
The invention aims to lead a mobile user to relatively simply and quickly complete a self-help voice service under the circumstances that the user is not convenient to operate the mobile phone. The device of the invention comprises a voice control module, an information storage module, and an information output module. When the user deals with other matters, and does not have time to operate the mobile phone, or for old people or deaf-mute who are not convenient to operate the mobile phone and not easy to remember certain information required by the completion of service, the invention ensures that the user can conveniently and quickly complete various services provided by a self-help voice phone.
Description
Technical field
The present invention relates to a kind of mobile phone and realize the device and method of shortcut self-help voice service, be applicable to mobile communication terminals such as mobile phone.
Background technology
In the modern society, increasing service industry provides 24 hours self-assisted voice service, makes the cellphone subscriber only need dial voice call, imports necessary information successively according to voice suggestion then, just can finish demand.For example top up, deposit card is reported the loss function, the conversion of mobile phone set meal, functions such as credit card unlatching.Human cost has not only been saved in this service, and standard process, makes to serve efficient quick more.
Common this self-assisted voice service basic step is invariable, and standard process only needs to get final product according to each step voice prompt operation.Currently finish these services, need the user to put through phone earlier, according to the necessary information of prompting input, wait for the prompting of next step operation more then, finish service step by step.But under many circumstances, the user need finish a certain service, but inconvenient operating handset.For example lost credit card, need promptly report the loss when user's discovery when driving; The people of blind person or dysaudia wants to handle deposit card and reports the loss, or the prepaid mobile phone recharging service, situations such as phone orders article.And the self-assisted voice service of reporting the loss of most bank cards all needs to provide the card number of reporting the loss, and has lost but block, and the user substantially can not remember card number, and this also gives promptly to report the loss and causes obstacle.
Summary of the invention
The objective of the invention is to overcome the defective of prior art, make the cellphone subscriber under the situation of inconvenient operating handset, need not remember numerous and diverse everyly must information the time constantly, simple and fast finishes this self-assisted voice service relatively.
Mobile phone is realized the device of shortcut self-help voice service, comprises as lower module:
This time whether speech control module is responsible for putting through needed self-assisted voice phone, can resolve the self-assisted voice phone and whether wait for user's input, end of conversation.
Information storage module, responsible storage are finished the needed information of service; Information storage module can be stored many information on services, and every information on services can add, revise, and deletion, information on services specifically comprises: self-assisted voice telephone number, each the step required input after connecting and the end mark information of each step input.
Message output module is responsible for reading each from information storage module and is gone on foot needed information, and control output then feeds back to the callee.
Use mobile phone to realize the method for the device realization mobile phone shortcut self-help voice service of shortcut self-help voice service, comprise the steps:
S1, the needed information of setting service comprise: the self-assisted voice telephone number, and each the step input information after the connection, the end mark information of each step input is kept at information storage module with information.Information storage module can be preserved many information on services, and each information on services can have unique name or sign.Information storage module can be revised, and every information on services that interpolation or deletion are stored, the final result of each operation all can upgrade preservation in the stored information module.
The self-assisted voice service is finished in S2, the service of startup shortcut self-help.Start the shortcut self-help service, can start by triggering shortcut by after setting shortcut.
Before step S1, can also carry out the setting that mobile phone is realized the shortcut self-help voice service function, specifically comprise: the switch of setting described function; Set and use this function whether to need by password authentification; Set the shortcut of using this function or the shortcut that concrete every service is set.
Above-mentioned steps S2 specifically comprises step by step following:
S21, the service of selection self-assisted voice start this function;
S22, message output module obtain the telephone number of self-assisted voice from information storage module, send speech control module to;
S23, speech control module makes a call according to number then;
Behind S24, the call through, speech control module detects the callee and is waiting for that the terminal input information is the recalls information output module;
S25, message output module are obtained the information that need send the callee to from information storage module, then this information are generated dual-tone multifrequency signaling (DTMF) sequence, send dual-tone multifrequency signaling (DTMF) signal, provide input to the callee;
S26, repeating step S24 and S25 are up to this end of conversation;
S27, this session results is fed back to the user, comprising: whether success or failure of service; Service is sent out in intermediate steps and is caused unusually stopping, and also will now feed back to the user unusually with specifically walking out of at which
Positive progressive effect of the present invention is: adopted above scheme, made the user in case startup is served, not only need not to control once more mobile phone, and information has been set preservation, so need not remember the information that these are numerous and diverse constantly.When the user is handling other things, when having no time to control mobile phone, perhaps for the old man, inconvenient operating handset such as deaf-mute, this class user who is not easy to remember to finish the required customizing messages of service, it is particularly important that this function just seems, makes the user can conveniently finish the respective services that the self-assisted voice phone provides.
Description of drawings
Fig. 1 is a main modular structured flowchart of the present invention
Fig. 2 is a stored information schematic diagram of the present invention
Fig. 3 is the schematic flow sheet that the present invention finishes the self-assisted voice service
Embodiment
As shown in Figure 1, the main modular of contrive equipment comprises: speech control module, information storage module, message output module.
Speech control module: be responsible for putting through needed self-assisted voice phone; Can resolve the self-assisted voice phone and whether wait for user's input, whether this time end of conversation.
Information storage module: the needed control information of service is finished in responsible storage.Can store many information, and every information on services can add modification, deletion.Information comprises the self-assisted voice telephone number, each the step required input after the connection, the end mark information of each step input etc.
Message output module: be responsible for reading each from information storage module and go on foot needed information, control output then feeds back to the callee.
Use mobile phone to realize the method for the device realization mobile phone shortcut self-help voice service of shortcut self-help voice service, comprise the steps:
(1) sets the needed information of service, be kept at information storage module.
(2) start the shortcut self-help service, finish the self-assisted voice service.
Can also comprise the setting of this function before in step (1), for example:
(0-1) sets the switch of this function: for example open, close etc.
(0-2) set to use whether this function needs by password authentification etc.
(0-3) set the shortcut of using mobile phone to realize the shortcut self-help voice service function, and the shortcut of concrete every service also can be set.
" information " comprising in the described step (1): self-assisted voice telephone number, each the step input information after the connection, the end mark information of each step input etc.
The stored information module can be preserved many information on services in the described step (1), and each information on services can have unique name or sign.
The stored information module can be revised in the described step (1), adds or deletes every information on services, and the final result of each operation all can upgrade in the stored information module to be preserved.
For the embodiment of the invention better is described, to adopt method of the present invention, the self-assisted voice service of reporting the loss the A bank deposit card is that example describes.Report the loss the needed stored information of this service of A bank deposit card shown in Fig. 2 left side, storing process is as follows:
Self-assisted voice dial number: telephone bank of 95XXX[A bank number]
First step required input: the 4[COS: bank card is reported the loss]
The second step required input: 6225********#[bank card account number, finish with #]
The 3rd step required input: the 123456#[bank card password, finish with #]
Start the shortcut self-help service in the described step (2), can start service by triggering shortcut by after setting shortcut.
Start the shortcut self-help service in the described step (2), the concrete steps of finishing the self-assisted voice service comprise step by step following:
(2-1) selects the self-assisted voice service, starts this function.
(2-2) at first message output module obtain the telephone number of self-assisted voice from information storage module, send speech control module to.
(2-3) speech control module then make a call according to number.
Behind (2-4) call through, speech control module detects the callee and is waiting for that the terminal input information is the recalls information output module.
(2-5) message output module is obtained the information that need send the callee to from information storage module, then this information is generated the DTMF sequence, sends dtmf signal, provides input to the callee, and repeating step (2-4), (2-5) are passed through to finish up to this.
(2-6) feed back to the user with this session results.Described result comprises: whether service is intactly realized.If service is jumped out from intermediate steps, perhaps incorrect the end then need be given the prompting correct with the user.
As shown in Figure 3, be example with the self-assisted voice service of reporting the loss the A bank deposit card equally, the concrete operation flow of reporting the loss is described.At first the user enters this function by shortcut, selects " the A bank card is reported the loss " this service.After starting this service, at first obtain self-assisted voice dialed number: 95XXX, continue to dial this number by speech control module then, up to connection from information storage module.Again by information storage module obtain required information when next needing the mobile phone terminal input information at every turn, obtain COS earlier: 4 start the service of reporting the loss; Obtain the account number of bank card then, finish with " # ": 6225********#; Obtain the password of withdrawing the money of bank card at last, finish with " # ": 123456#.After obtaining information, to be the DTMF sequence with information translation all at every turn, send dtmf signal then, finish output by message output module.Service to the last finishes.Serve whether normal termination, perhaps intermediate steps withdraws from, and all will give the user with suitable prompting.
Claims (10)
1, a kind of mobile phone is realized the device of shortcut self-help voice service, it is characterized in that, comprises as lower module:
This time whether speech control module is responsible for putting through needed self-assisted voice phone, can resolve the self-assisted voice phone and whether wait for user's input, end of conversation;
Information storage module, responsible storage are finished the needed information of service;
Message output module is responsible for reading each from information storage module and is gone on foot needed information, and control output then feeds back to the callee.
2, mobile phone as claimed in claim 1 is realized the device of shortcut self-help voice service, it is characterized in that, information storage module can be stored many information on services, and every information on services can add, revise, deletion, information on services specifically comprises: each the step required input after self-assisted voice telephone number, the connection and the end mark information of each step input.
3, a kind of mobile phone is realized the method for shortcut self-help voice service, it is characterized in that, comprises the steps:
S1, the needed information of setting service are kept at information storage module;
The self-assisted voice service is finished in S2, the service of startup shortcut self-help.
4, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that, can also carry out the setting that mobile phone is realized the shortcut self-help voice service function before step S1, specifically comprises: the switch of setting described function; Set and use this function whether to need by password authentification; Set the shortcut of using this function or the shortcut that every service of concrete startup is set.
5, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that the information among the described step S1 comprises: self-assisted voice telephone number, each the step input information after the connection, the end mark information of each step input.
6, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that the stored information module can be preserved many information on services among the described step S1, and each information on services can have unique name or sign.
7, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that, information storage module can be revised among the described step S1, and every information on services that interpolation or deletion are stored, the final result of each operation all can upgrade preservation at information storage module.
8, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that, starts the shortcut self-help service among the described step S2, can start by triggering shortcut by after setting shortcut.
9, mobile phone as claimed in claim 3 is realized the method for shortcut self-help voice service, it is characterized in that described step S2 specifically comprises step by step following:
S21, the service of selection self-assisted voice start this function;
S22, message output module obtain the telephone number of self-assisted voice from information storage module, send speech control module to;
S23, speech control module makes a call according to number then;
Behind S24, the call through, speech control module detects the callee and is waiting for that the terminal input information is the recalls information output module;
S25, message output module are obtained the information that need send the callee to from information storage module, then this information are generated dual-tone multifrequency signaling (DTMF) sequence, send dual-tone multifrequency signaling (DTMF) signal, provide input to the callee;
S26, repeating step S24 and S25 are up to this end of conversation;
S27, this session results is fed back to the user.
10, mobile phone as claimed in claim 9 is realized the method for shortcut self-help voice service, it is characterized in that the result of described step S27 comprises: whether success or failure of service; Service is sent out in intermediate steps and is caused unusually stopping, and also will now feed back to the user unusually with specifically walking out of at which.
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| Application Number | Priority Date | Filing Date | Title |
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| CNA2007101729822A CN101472219A (en) | 2007-12-25 | 2007-12-25 | Device and method for implementing shortcut self-help voice service through mobile phone |
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| CNA2007101729822A CN101472219A (en) | 2007-12-25 | 2007-12-25 | Device and method for implementing shortcut self-help voice service through mobile phone |
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| CN101472219A true CN101472219A (en) | 2009-07-01 |
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| CNA2007101729822A Pending CN101472219A (en) | 2007-12-25 | 2007-12-25 | Device and method for implementing shortcut self-help voice service through mobile phone |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107358488A (en) * | 2017-06-08 | 2017-11-17 | 太仓市智威智能科技有限公司 | A kind of blind person's net purchase instrument |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1964402A (en) * | 2006-11-20 | 2007-05-16 | 深圳市杰普林数码科技有限公司 | An automatically continuous dial-up method of communication terminal |
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- 2007-12-25 CN CNA2007101729822A patent/CN101472219A/en active Pending
Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1964402A (en) * | 2006-11-20 | 2007-05-16 | 深圳市杰普林数码科技有限公司 | An automatically continuous dial-up method of communication terminal |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107358488A (en) * | 2017-06-08 | 2017-11-17 | 太仓市智威智能科技有限公司 | A kind of blind person's net purchase instrument |
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Application publication date: 20090701 |