CN101364977A - Remote reserved queue number calling system and method - Google Patents
Remote reserved queue number calling system and method Download PDFInfo
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- CN101364977A CN101364977A CNA2007101435138A CN200710143513A CN101364977A CN 101364977 A CN101364977 A CN 101364977A CN A2007101435138 A CNA2007101435138 A CN A2007101435138A CN 200710143513 A CN200710143513 A CN 200710143513A CN 101364977 A CN101364977 A CN 101364977A
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Abstract
The invention provides a method for long-range queue booking and number calling. The method comprises the following steps: a subscriber sends a queue booking command to a first queue number calling device arranged in a first field point through a remote subscriber terminal, the queue booking command received is responded; the first queue number calling device distributes queue identification to the subscriber terminal; if the subscriber arrives in the first field point and accomplishes inanition operation by utilizing a verification device in the first field point, the first queue number calling device can list the subscriber into a corresponding number calling queue; and the first queue number calling device calls numbers according to the number calling queue. By using the method for long-range queue booking and number calling, the queuing time of the subscriber can be reduced, thereby improving the efficiency of queuing and number-calling.
Description
Technical field
The present invention relates to the remote reserved queue number calling system and the method for technology Network Based.
Background technology
At present, such as public places such as bank, industry and commerce, security, hospital, airports, custom queueing is a kind of universal phenomenon.Generally speaking, people are with the wait of standing of original queueing form.This has wasted people's quality time greatly, and causes client's fatigue easily, on the other hand, also makes the public place seem crowded to capacity.Current, adopted simple electronics number calling machine in some place, the user obtains the row number card by the electronics number calling machine, can wait for service nearby subsequently.This equipment has solved the misery that people stand for a long time to a certain extent, and also allows the user away from keyboard in the stand-by period.Yet the user will obtain the row number card, still needs to reach a service point, and is difficult to estimate pre-service time.Call out the numbers for fear of missing, the user still needs nearby to wait for, therefore still has a large amount of time to be wasted.
At these problems, the notion of reserving by phone had been proposed once.Yet, the current equipment of reserving by phone often with the electronics device separates of calling out the numbers, both information flows and signal transform quite complicated, and the current equipment of reserving by phone often depends on complicated and insecure speech recognition technology or numerous and diverse and consuming time voice suggestion, make that the processing speed of reserving by phone is relative with treating capacity little, therefore usually only limit to VIP user.
Along with the development of computer and networking technology, based on network information interaction is frequent day by day.The invention provides a kind of remote reserved queue number calling system and method for utilizing network technology,, reduce the custom queueing time, improve the operating efficiency of Zero queuing equipment to solve problem set forth above.
Summary of the invention
According to an aspect of the present invention, provide a kind of method of remote reserved queue number calling, described method comprises that the user sends the appointment and queuing instruction by remote user terminals to the first Zero queuing equipment that is arranged at first point; In response to receiving described appointment and queuing instruction, the described first Zero queuing equipment is that described user terminal distributes the appointment and queuing sign; If described user arrives described first point and utilizes the demo plant of described first point to finish verification operation, the then described first Zero queuing equipment is listed described user in the formation of calling out the numbers accordingly; And the described first Zero queuing equipment is called out the numbers according to the described formation of calling out the numbers.
This method can also comprise in response to receiving described appointment and queuing instruction, to described user terminal dispatcher queue acknowledge message, described acknowledge message comprises described appointment and queuing sign, wherein, described appointment and queuing sign can be the appointment and queuing running number of described first point, and described verification operation comprises determines that the pairing queue number of calling out the numbers of described appointment and queuing running number that described user receives is after current called queue number, wherein said appointment and queuing sign can be the two-dimension code form, and described verification operation also comprises the appointment and queuing sign of distinguishing described two-dimension code form.This method can also comprise in response to receiving described appointment and queuing instructs, the identify label of writing down described user terminal, and wherein, described verification operation also comprises the described identify label of the described user's input of checking.Described appointment and queuing sign can also for described first point one service time section, described verification operation comprises that to determine described service time section also not out of date, and the operation of " listing described user in the formation of calling out the numbers accordingly " comprises and lists described user at described service time of section the formation of calling out the numbers.
Described method can also comprise the described appointment and queuing instruction in response to described user terminal, at the described first Zero queuing equipment be arranged between the second Zero queuing equipment of second point and select, and send described appointment and queuing sign and institute point numbering on the scene to described user terminal.
According to another aspect of the present invention, provide a kind of remote reserved queue number calling system, described system comprises remote user terminals, and the user sends the appointment and queuing instruction by described remote user terminals; Be arranged at the first Zero queuing equipment of first point, the described first Zero queuing equipment comprises the appointment and queuing module and the module of calling out the numbers, wherein, in response to receiving described appointment and queuing instruction, described appointment and queuing module is that described user terminal distributes the appointment and queuing sign, and the formation of calling out the numbers that the described module of calling out the numbers is preserved according to described appointment and queuing module is called out the numbers; Be arranged at the demo plant of described first point, wherein, if described user arrives described first point and utilizes described demo plant to finish verification operation, then described appointment and queuing module is listed described user in and is called out the numbers formation accordingly and provide the queue number of calling out the numbers, and the described first Zero queuing equipment is called out the numbers according to the described formation of calling out the numbers.
Described appointment and queuing module can also send it back described user terminal with described appointment and queuing sign, described appointment and queuing is designated the appointment and queuing running number of described first point, and described verification operation comprises and determines that the pairing queue number of calling out the numbers of described appointment and queuing running number that described user receives is after current called queue number.Wherein, described appointment and queuing sign can be the two-dimension code form, and described demo plant is also distinguished the appointment and queuing sign of described two-dimension code form.Described appointment and queuing module can also write down the identify label of described user terminal, and wherein, and described demo plant is also verified the described identify label of described user's input.Described appointment and queuing sign can also for described first point one service time section, described verification operation comprises that to determine described service time section also not out of date, and the operation of " listing described user in the formation of calling out the numbers accordingly " comprises and lists described user at described service time of section the formation of calling out the numbers.
Described system can also comprise subscription server, described appointment and queuing instruction in response to described user terminal, described subscription server is at the described first Zero queuing equipment and be arranged between the second Zero queuing equipment of second point and select, and sends described appointment and queuing sign and institute point numbering on the scene to described user terminal.
According to various aspects of the present invention, described user terminal can send described appointment and queuing instruction to the described first Zero queuing equipment by the internet.Described user terminal is also reading bar code with optical mode, and comes to send described appointment and queuing instruction with wireless mode to the described first Zero queuing equipment by reading bar code.Described user terminal can also be visited the WAP site of subscription server by reading bar code, and selects described subscription time section on described WAP site.
Description of drawings
In following detailed description, with reference to show the accompanying drawing that to implement embodiment of the present invention therein by diagramatic way.These embodiments are described in enough detailed mode, to enable those skilled in the art to implement the present invention.Should be appreciated that although various embodiments of the present invention are different, and needn't be mutually exclusive.For example, specific feature, structure or the characteristic described together in conjunction with an embodiment can realize in other embodiment, and can not deviate from the spirit and scope of the present invention.In addition, should be appreciated that single position component can be modified with arranging in each disclosed embodiment, and can not deviate from the spirit and scope of the present invention.Therefore, the following detailed description should be as not restrictive, and only define scope of the present invention with appending claims, comes together to explain rightly scope of the present invention with the whole equivalent scope of entitle claim.
Fig. 1 is the block diagram that illustrates according to the remote reserved queue number calling system of one embodiment of the invention;
Fig. 2 is according to one embodiment of the invention, and the figure of a kind of mode of operation of remote reserved queue number calling system of the present invention is shown;
Fig. 3 is according to another embodiment of the invention, and the figure of the another kind of mode of operation of remote reserved queue number calling system of the present invention is shown;
Fig. 4 is the block diagram that illustrates according to the remote reserved queue number calling system of another embodiment of the invention; And
Fig. 5 is according to one embodiment of the invention, and the flow chart of remote reserved queue number calling method is shown.
Embodiment
In the following description, for illustrative purposes, a large amount of concrete details have been set forth, to provide to complete understanding of the present invention.Yet those skilled in the art does not have these concrete details can realize the present invention with clear yet.In addition, known structure and equipment are with shown in the form of block diagram.Any multiple variant of inventive concepts all falls in the scope and spirit of the present invention.In this respect, shown particular exemplary embodiment is not to be used for limiting the present invention, and only is to be used for illustrating it.Therefore, scope of the present invention is not to be determined by the specific embodiment that is provided, and only is that statement by appended claims limits.
With reference to Fig. 1, the block diagram 100 according to the remote reserved queue number calling system of one embodiment of the invention is shown.This system 100 comprises a long-distance user's end parts and a service point part.In remote user end, user 110 can send appointment and queuing instruction 112 to a service point by user terminal 111.According to one embodiment of the invention, user terminal can be phone, personal computer (PC) but, the equipment of mobile phone or other telecommunications, and appointment and queuing instruction 112 can be phonetic order, digital command, short message instruction, multimedia message instruction or the like, and can send this appointment and queuing instruction in wired or wireless mode by public telephone network, internet, mobile radio communication, WAP net, the present invention is unrestricted in this regard.For example, according to one embodiment of the invention, operation for convenience, user 110 can adopt the mobile phone of band camera function to read bar code with optical mode, thereby sends the appointment and queuing instruction with wireless mode to the described first Zero queuing equipment under the guiding of this bar code.Described bar code can be an one dimension, also can be other bar codes two dimension or that those skilled in the art are familiar with.But described bar code also can be substituted by at least a in the radio frequency identity label optical identification character or their combination.
The reserved queue number calling equipment 120 and the demo plant 130 of the service of a being arranged at point are finished remote reserved queue and authentication function.Reserved queue number calling equipment 120 comprises the appointment and queuing module 121 and the module 125 of calling out the numbers, and wherein the appointment and queuing module is preserved the queue queue 122 and the formation 123 of calling out the numbers, and the module 125 of calling out the numbers is called out the numbers according to the sequence order in the formation 123 of calling out the numbers.In response to receive appointment and queuing instruction 112 from remote user terminals 111, appointment and queuing module 121 be that described user terminal distributes appointment and queuing sign 124, and preservation and this user terminal 111 relevant information are used for verification operation.According to one embodiment of the invention, appointment and queuing module 121 can identify appointment and queuing 124 and send it back user terminal 111, thereby user terminal can be finished verification operation afterwards by this appointment and queuing sign 124.According to another embodiment of the invention, appointment and queuing module 121 can be accepted information to user terminal 111 feedback, for example whether success of reservation, and how long the user approximately need wait for, need when reach or the like information.Simultaneously, appointment and queuing sign 124 can be stored in the queue queue 122 of appointment and queuing inside modules with the incidence relation of user terminal information (for example user terminal identity), this after will describe in detail about Fig. 2 and Fig. 3.
Afterwards, user 110 can be by finishing its verification operation with the demo plant 130 of reserved queue number calling equipment 120 couplings.For example, user 110 can be by input unit 131 his user identity of input of demo plant 130.Demo plant obtains user terminal information from reserved queue number calling equipment 120, and the user identity of user's input is carried out verification, and it is remote reserved to determine whether this user has carried out.If it is remote reserved that this user has carried out really, even this demo plant 130 can also determine whether this user is what to arrive by the incidence relation of user identity and appointment and queuing sign 124.Under a kind of mode of operation of reservation queuing system, be under the situation of formation serial number promptly in appointment and queuing sign 124, demo plant can identify appointment and queuing 124 and compare with current the calling out the numbers of module of calling out the numbers, and whether the serial number of determining this appointment and queuing sign 124 is after current calling out the numbers.If this serial number is after current calling out the numbers, then demo plant 130 sends checking by signal 133 to reserved queue number calling equipment 120, thereby the appointment and queuing module is really listed this user in the formation 123 of calling out the numbers, and the user can wait for that the module of calling out the numbers calls out the numbers with the acceptance service.Under the another kind of mode of operation of reservation queuing system, be under the situation of section service time promptly in appointment and queuing sign 124, demo plant can identify appointment and queuing 124 and compare with the current time, determines whether section service time of this appointment and queuing sign 124 is also not out of date.Similarly, if should service time section also not out of date, then reserved queue number calling equipment 120 is listed this user at this of section the formation of calling out the numbers service time.
Verification operation can also adopt other technologies in demo plant for convenience.For example, in one embodiment, reserved queue number calling equipment 120 can identify appointment and queuing 124 and be converted to bar code form and send on user's mobile phone as user terminal 111.In this embodiment, demo plant 132 can comprise bar-code reading device 132.Thereby user 110 can show this appointment and queuing bar code to demo plant by this mobile phone, and the demo plant decoding bar code that reads is obtained necessary information, and further finishes above-mentioned verification operation.By introducing barcode technology, can save the trouble that the user imports a lot of number, the time waste of avoiding user misoperation to cause has further improved operating efficiency.Yet, it should be appreciated by those skilled in the art that the present invention is not limited in this regard, can or remove other modules to system of the present invention interpolation, and not depart from scope of the present invention.
It is multi-form that Fig. 2 and Fig. 3 are illustrated in two kinds of queue queue under two kinds of mode of operations of reserved queue number calling system of the present invention.At first, queue queue 200 is shown with reference to Fig. 2.As can be seen from the figure, under this mode of operation, the queuing row are preserved serial number 210, and with the corresponding User Identity 220 of serial number.It will be understood by those skilled in the art that User Identity 220 can be any field information that can distinguish different user.For example, if user terminal is a phone, then user identity can be the telephone number of this phone.Again for example, if user terminal is a mobile phone, then user identity can for example be at least a in mobile phone users agency (UA) data, mobile phone users number, International Mobile Equipment Identity, Mobile Country Code MCC, Mobile Network Code, the location area code or their combination.Replacedly, if the user uses personal computer to preengage by the internet, then this user identity can be the username and password that the user registers on webpage.The present invention is unrestricted in this regard.As shown in Figure 2, appointment and queuing sign 210n represents serial number n, and its corresponding identify label is 220n.
Referring now to Fig. 3, queue queue 300 is shown.Queue queue 300 comprises a plurality of time periods 310, and corresponding to the subqueue 320 of calling out the numbers of each time period.Under this mode of operation, the user can select its time period easily, and this time period is included in the appointment and queuing instruction, thereby obtained the appointment and queuing sign 310n of this time period.As described above, if the user determines that by checking the time period of this reservation is also not out of date, then reserved queue number calling equipment is listed this user in the subqueue of calling out the numbers (being the subqueue 2 of calling out the numbers in the accompanying drawings) of this subscription time section correspondence.Under this mode of operation, the module of calling out the numbers according to time sequencing successively by the subqueue 1 of calling out the numbers, the subqueue 2 of calling out the numbers ..., the subqueue of calling out the numbers n calls out the numbers.
Though the exemplary implementation of queue queue shown in the drawings, but it will be appreciated by those skilled in the art that, queue queue can comprise different fields and information as required, and can be implemented in look-up table or the database, and the present invention is unrestricted in this regard.
Fig. 4 illustrates the remote reserved queue system 400 based on " big queuing " notion.System 400 comprises reserved queue number calling device A 430 that is arranged at first point and the reserved queue number calling equipment B 440 that is arranged at second point, and wherein first point is different geographical position with second point.By introducing appointment and queuing server 420 in system 400, thereby can be implemented in a preferred further time saving purpose of point of lining up between different the points that same services is provided.Similar with the system 100 of Fig. 1, user 410 sends the appointment and queuing instruction by user terminal 411.Similarly, but user terminal 411 can be the equipment of phone, personal computer, mobile phone or other telecommunications, and the appointment and queuing instruction can be phonetic order, digital command, short message instruction, multimedia message instruction or the like, and can send this appointment and queuing instruction in wired or wireless mode by public telephone network, internet, mobile radio communication, WAP net, the present invention is unrestricted in this regard.In response to receiving the appointment and queuing instruction, appointment and queuing server 420 is from respectively from the reserved queue number calling equipment B request of the reserved queue number calling device A of first point and second some information about A of queue queue and the B of queue queue, and select queue queue according to predetermined rule, an appointment and queuing sign and a some numbering can be returned to user terminal then.The user can number the respective fields point according to the field point of receiving and carry out verification operation.According to one embodiment of the invention, appointment and queuing server 420 can be the WAP site server, and user 410 can preengage by visit this WAP server as the mobile phone of user terminal.In addition, the user can also be provided with a point selection rule on one's own initiative on this WAP site, for example takes all factors into consideration a some distance and queue waiting time and selects suitable field point.Appointment and queuing server 420 can also be implemented as other forms, and user terminal otherwise (for example under the guiding of bar code) visit this appointment and queuing server, the present invention is unrestricted in this regard.In addition, though it should be appreciated by those skilled in the art that only illustrating two in the accompanying drawings serves a point, the present invention is not limited to this, can add or reduce a number of spots in system of the present invention according to the needs of using.
According to above description about embodiment of the present invention, those of skill in the art can recognize that the present invention can comprise a plurality of modules, and described a plurality of modules can be integrated in together, also can be discrete.Though the system shown in the accompanying drawing of the present invention comprises specific modules, according to concrete demands of applications, can remove part of module, perhaps add extra module.Described module can realize with hardware circuit, perhaps can realize with the combination of hardware and firmware, also can realize with the combination of hardware circuit, firmware and software.
Fig. 5 at length illustrates the flow chart 500 of remote reserved queue number calling method according to one embodiment of the invention.At first, at 510 places, the user sends the appointment and queuing instruction by remote user terminals to reserved queue number calling equipment.In response to receiving described appointment and queuing instruction, at 520 places, reserved queue number calling equipment distributes the appointment and queuing sign for this user terminal, and can preserve the information (521) relevant with this user identity.Subsequently, at 522 places, reserved queue number calling equipment is accepted state to user feedback.For example, as previously described, reserved queue number calling equipment can be converted to the appointment and queuing sign of being distributed bar code form and send to user terminal.Replaceable or can be additionally, reserved queue number calling equipment can send confirmation to user terminal, and can show information such as pre-stand-by period to the user.At 523 places, the user arrives this service point, and utilizes the demo plant of this service point to carry out verification operation.As previously described, demo plant can utilize the queueing message identifying user identity (524) that reserved queue number calling equipment is preserved.Subsequently, demo plant can be verified (525) to this user's appointment and queuing sign, identifies pairing serial number or service period whether expired (530) to determine this appointment and queuing.Not out of date if (indicated as the "Yes" arrow from the square frame 530s), demo plant sends checking by signal (526) to reserved queue number calling equipment, and reserved queue number calling equipment is then listed described user in the formation of calling out the numbers accordingly (527).Like this, the user can wait for, calls this user (528) up to reserved queue number calling equipment according to the formation of calling out the numbers.At this moment, flow process 500 finishes (529).
Demo plant of the present invention can be independent equipment, also can be the part of reserved queue number calling equipment.According to one embodiment of present invention, demo plant can be a terminal with keyboard or keypad, and the user verifies for information about by input identity information or other.According to another embodiment of the invention, demo plant comprises bar code reader, and the user goes up the bar code that shows by the portable terminal (such as mobile phone) of oneself and directly verifies.According to still a further embodiment, demo plant comprises identity card or passport arrangement for reading, and the user verifies directly that by oneself identity card or passport more than two generations this is useful especially to the high occasion of safety requirements, lines up such as the airport.Demo plant can also comprise various demonstrations and output equipment, to provide affirmation and the feedback to checking.
Though used flow chart and/or state diagram to describe various embodiments here, the present invention is not limited in these figure or corresponding in this article the description.For example, flow process do not need through each illustrated frame or state or strictly according to illustrated in here or the order of describing carry out.For example, reserved queue number calling equipment can not send to user terminal with the appointment and queuing sign, and only informs to user terminal and preengage successfully.In this embodiment, the user only needs to show its User Identity (for example importing its Mobile Directory Number by input unit) to demo plant, demo plant obtains the reservation recording of the user with this identify label from appointment and queuing equipment, and determines by the record of this reservation whether the serial number of this user's correspondence or service period be expired.In this embodiment, user's operation is simple relatively, and the functional and operation relative complex of demo plant and appointment and queuing equipment.It will be understood by those skilled in the art that under the limited situation of hardware device the design complexities and the simple and convenient user operation of demo plant and appointment and queuing equipment can be traded off, the present invention is unrestricted in this regard.
Those skilled in the art can recognize from the above description: the broad technology that can realize embodiment of the present invention in a variety of forms.Therefore, though described embodiment of the present invention in conjunction with specific embodiments, but the true spirit of embodiment of the present invention should not be subject to this, because those skilled in the art will know other modification after having studied accompanying drawing, specification and appended claims.
Claims (18)
1. the method for a remote reserved queue number calling comprises:
The user sends the appointment and queuing instruction by remote user terminals to the first Zero queuing equipment that is arranged at first point;
In response to receiving described appointment and queuing instruction, the described first Zero queuing equipment is that described user terminal distributes the appointment and queuing sign;
If described user arrives described first point and utilizes the demo plant of described first point to finish verification operation, the then described first Zero queuing equipment is listed described user in the formation of calling out the numbers accordingly; And
The described first Zero queuing equipment is called out the numbers according to the described formation of calling out the numbers.
2. the method for claim 1, also comprise in response to receiving described appointment and queuing instruction, to described user terminal dispatcher queue acknowledge message, described acknowledge message comprises described appointment and queuing sign, wherein, described appointment and queuing is designated the appointment and queuing running number of described first point, and described verification operation comprises and determines that the pairing queue number of calling out the numbers of described appointment and queuing running number that described user receives is after current called queue number.
3. method as claimed in claim 2, wherein said appointment and queuing is designated the two-dimension code form, and described verification operation also comprises the appointment and queuing sign of distinguishing described two-dimension code form.
4. the method for claim 1 also comprises in response to receiving described appointment and queuing and instructing, the identify label of writing down described user terminal, and wherein, described verification operation also comprises the described identify label of the described user's input of checking.
5. the method for claim 1, wherein, described appointment and queuing be designated described first point one service time section, described verification operation comprises that to determine described service time section also not out of date, and the operation of " listing described user in the formation of calling out the numbers accordingly " comprises and lists described user at described service time of section the formation of calling out the numbers.
6. the method for claim 1, wherein described user terminal sends described appointment and queuing instruction by internet, note, multimedia message, WAP mode to the described first Zero queuing equipment.
7. the method for claim 1, wherein described user terminal reads bar code with optical mode, and comes to send described appointment and queuing instruction with wireless mode to the described first Zero queuing equipment by reading bar code.
8. method as claimed in claim 5, wherein, described user terminal is visited the WAP site of subscription server by reading bar code, and selects described subscription time section on described WAP site.
9. the method for claim 1 also comprises:
Described appointment and queuing instruction in response to described user terminal, at the described first Zero queuing equipment be arranged between the second Zero queuing equipment of second point and select, and send described appointment and queuing sign and institute point numbering on the scene to described user terminal.
10. remote reserved queue number calling system comprises:
Remote user terminals, the user sends the appointment and queuing instruction by described remote user terminals;
Be arranged at the first Zero queuing equipment of first point, the described first Zero queuing equipment comprises the appointment and queuing module and the module of calling out the numbers, wherein, in response to receiving described appointment and queuing instruction, described appointment and queuing module is that described user terminal distributes the appointment and queuing sign, and the formation of calling out the numbers that the described module of calling out the numbers is preserved according to described appointment and queuing module is called out the numbers;
Be arranged at the demo plant of described first point,
Wherein, if described user arrives described first point and utilizes described demo plant to finish verification operation, then described appointment and queuing module is listed described user in and is called out the numbers formation accordingly and provide the queue number of calling out the numbers, and the described first Zero queuing equipment is called out the numbers according to the described formation of calling out the numbers.
11. system as claimed in claim 10, wherein, described appointment and queuing module also sends it back described user terminal with described appointment and queuing sign, described appointment and queuing is designated the appointment and queuing running number of described first point, and described verification operation comprises and determines that the pairing queue number of calling out the numbers of described appointment and queuing running number that described user receives is after current called queue number.
12. method as claimed in claim 11, wherein said appointment and queuing is designated the two-dimension code form, and described demo plant is also distinguished the appointment and queuing sign of described two-dimension code form.
13. method as claimed in claim 10, described appointment and queuing module also writes down the identify label of described user terminal, and wherein, and described demo plant is also verified the described identify label of described user's input.
14. system as claimed in claim 10, wherein, described appointment and queuing be designated described first point one service time section, described verification operation comprises that to determine described service time section also not out of date, and the operation of " listing described user in the formation of calling out the numbers accordingly " comprises and lists described user at described service time of section the formation of calling out the numbers.
15. system as claimed in claim 10, wherein, described user terminal sends described appointment and queuing instruction by the internet to the described first Zero queuing equipment.
16. system as claimed in claim 10, wherein, described user terminal is the mobile phone that can read bar code with optical mode, and comes to send described appointment and queuing instruction with wireless mode to the described first Zero queuing equipment by reading bar code.
17. system as claimed in claim 14 also comprises the subscription server with WAP site, wherein, described user terminal is visited the described WAP site of described subscription server by reading bar code, and selects described subscription time section on described WAP site.
18. system as claimed in claim 10, also comprise subscription server, described appointment and queuing instruction in response to described user terminal, described subscription server is at the described first Zero queuing equipment and be arranged between the second Zero queuing equipment of second point and select, and sends described appointment and queuing sign and institute point numbering on the scene to described user terminal.
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| CNA2007101435138A CN101364977A (en) | 2007-08-08 | 2007-08-08 | Remote reserved queue number calling system and method |
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| CNA2007101435138A CN101364977A (en) | 2007-08-08 | 2007-08-08 | Remote reserved queue number calling system and method |
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2007
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